Name: Hotel New Hankyu Kyoto
Address: Shiokoji-dori, Shimogyou-ku, Kyoto, 600-8216, JP

8/10

Excellent

28 Jul 2026

Daniel

There was a lot of noise from the people using bullhorns on the street at night. Then the hallways were very noisy at night as well.

8/10

Excellent

22 Jul 2026

Lea Sea

Good location, near Kyoto station, bus terminal, eateries, malls, convenience stores

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Cesar Jem

It's right next to the Kyoto Station, so convenient. Breakfast buffet was amazing

Friends

10/10

Exceptional

05 Jul 2026

Josephine

Everything was great. I think the breakfast buffet was good but could use some variety day to day.

Family_with_children

10/10

Exceptional

03 Jul 2026

Sokunthea

Really nice services

Family_with_children

10/10

Exceptional

02 Jul 2026

Mick

Everything from check in, the room and staff all been spot on. Special shout out to the chefs and staff that had breakfast organised, very delicious.

Partner

10/10

Exceptional

28 Jun 2026

Midori

Great location just across the street from the train station and malls.
Spacious room and very nice buffet breakfast.
Only inconvenience is that the Japanese breakfast is on a different floor from the western breakfast. Other than that, great place to stay.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

LILLIAN

The hotel location is 2 minutes walk from Kyoto train station and it’s super convenient to ride the train or bus to see the major attractions. The breakfast has a lot of different yummy Japanese and western dishes to choose from.

Partner

8/10

Excellent

18 Jun 2026

Carlos

Clean and large rooms for the japan standards. It seems the hotel was built in the 60 or 70 for the decoration. Great breakfast varieties. Restaurant and bar available. Across the train station.

Family_with_children

10/10

Exceptional

17 Jun 2026

Triztan

Nice clean rooms , bigger than most ideal for our family. Really nice and helpful stuff made your stay so enjoyable

10/10

Exceptional

16 Jun 2026

Elden

I love this hotel! Although itʻs on the older side, the service is truly vintage and superior JAPAN. The staff was so kind and helpful. I loved my room.

I have stayed here for several years, and it never disappoints. And, itʻs so affordable.

Saddest thing, itʻs going to close at the end of the year. What a MISTAKE and LOSS for Japan. I hope something changes so this hotel can continue to be a wonderful experience for all!

Osewa ni Narimashita! Doumo Arigatou Gozaimashita!

Self

10/10

Exceptional

10 Jun 2026

charles

Great location for transportation

Self

6/10

Pleasant

10 Jun 2026

Joyce

The wheelchair ramp is rather steep for a person to power themselves up if you don’t have an electric wheelchair. I couldn’t go anywhere without my traveling companions because I was unable to go up the ramp by myself. Perhaps you can place a call button to call staff to help you up the ramp for those traveling alone.

Family

10/10

Exceptional

08 Jun 2026

Cynthia

location

Family_with_children

10/10

Exceptional

08 Jun 2026

Adam

A retro, nostalgic, old school hotel that’s in the perfect location for day trips.

Family_with_children

8/10

Excellent

08 Jun 2026

David

Old style hotel in a busy area near the station. Convenient to stay one night but doesn’t show the charm of the rest of Kyoto.
Breakfast was very good and the staff are good. Hotel could do with a bit of a refurb.

Partner

8/10

Excellent

03 Jun 2026

liza

Staff good

Family_with_children

8/10

Excellent

02 Jun 2026

Cyrus

Excellent location!
Helpful staff.
Good value.

Partner

8/10

Excellent

02 Jun 2026

Rafal

this hotel was our central hub to explore South West Japan. . the room was well equipped, AC was great, but for family of 4 it was too small. not enough space to keep carry-ons open, not to mention a larger luggage. the room may quickly become messy.
But the location by the modern Kyoto train station was the most important feature for us. there are many options for fast breakfast in the morning just steps outside the hotel, easy transit access to explore Kyoto, Arashiyama, Nara, Osaka and as far as a day trip to Hiroshima. Also easy transfer towards Tokyo, Kanazawa or Takayama in japanese Alps.
I highly recommended for multi-night stay if you are ok with trading the room comfort over commute convenience.

Family

6/10

Pleasant

02 Jun 2026

David

Very Convenient to the train station. Great service and nice staff. Hotel is outdated and very small but again location location location. Grabbing an uber is a challenge because there is some type of geonet that forces Ubers to pick up blocks away. Hotel is going out of business which stinks.

Family_with_children

8/10

Excellent

30 May 2026

Robert

Right outside of Kyoto Station, the location was central to a few sites in the area (Kyoto Tower) and subways to the others. Room was clean and well maintained. We were a little thrown off by the \"key fob\" for lack of a better term, which was required for power and air conditioning in the room. We also had issues getting our window open, but the staff was EXCELLENT in helping us out with both issues. I can't say enough about how well mannered they were.

Friends_and_family Family

6/10

Pleasant

27 May 2026

EDMOND

Breakfast was mediocre. Tasteless scrambled eggs and bacon.

Family

4/10

Poor

27 May 2026

Angel

The rooms are very outdated. Our original room had mold and was very small. After speaking with staff, they upgraded us to a slightly bigger room at an extra charge. On our last day, one of the staff was really rude to us because we tried checking out 20 minutes after 11:00am (the checkout time). Overall, I would not recommend this place.

Partner

10/10

Exceptional

25 May 2026

Sayoko

Everything was perfect. I really enjoyed staying at this hotel.

Family

10/10

Exceptional

25 May 2026

Oxana

Very convenient location across the train station.
2 options for breakfast: buffet with a good selection that included some Japanese foods in addition to the Western choices, and a nice Japanese breakfast.
Staff was helpful with the luggage transfer.

Partner

8/10

Excellent

24 May 2026

Javier

What is a good stay good stay,I would book again.

Friends

6/10

Pleasant

21 May 2026

Hyung Gi

The staff members were very helpful.
Breakfast was very expensive and we didn’t have any meals in the hotel.
The area is very close to restaurants and shops. They don’t have any exercise facilities.

Family

10/10

Exceptional

20 May 2026

Joanna

Excellent hotel.
Room: very clean & has enough space to move around. FYI in English re- hotel amenities were provided.
Breakfast: Excellent! Had a variety of food choices.
Staff: Go extra mile to assist you even on very special and challenging circumstances.
Air conditioning: Functional
Location: Excellent! Very close to public transportation, Dining, post office,
Sad to hear that this hotel is closing next year. It’s highly recommend & my husband and I would love to come back.
No complaints, we are very satisfied customers.

Partner

10/10

Exceptional

18 May 2026

Maria Rebecca

The free breakfast was outstanding today and they watched your luggage for free even after you checked out

Family

10/10

Exceptional

12 May 2026

george

Great hotel. Very close to Kyoto train station & buses, great staff and very clean.

Family

10/10

Exceptional

11 May 2026

Steven

Clean room, very convenient and close proximity to Kyoto station

10/10

Exceptional

10 May 2026

Joseph

Perfect location with the train close by. Room was clean and we were very pleased with our choice to book for our 12 night stay.

Friends

10/10

Exceptional

10 May 2026

Ranson

nice comfortable stay, close to station.

Partner

10/10

Exceptional

06 May 2026

Richard

The best value for Kyoto station hotels. Property closing Jan 2027. Great hotel for Kyoto access by train, bus or subway.

Family

10/10

Exceptional

05 May 2026

Pranab

Very convenient location, close to Kyoto station.
Rooms were very clean and well equipped with towels, linens etc.
Breakfast was nice but they did not change items from day to day. Same items were served everyday.

Family

10/10

Exceptional

05 May 2026

Gregory

Great location to train station and shopping

Family

10/10

Exceptional

02 May 2026

Viswanathan

Well located access to transport, shops and eateries.

Partner

10/10

Exceptional

02 May 2026

Philly

Good location and very close to kyoto station

Friends_and_family Family

10/10

Exceptional

01 May 2026

Ruben

Great location.

10/10

Exceptional

29 Apr 2026

Cesar

This was a great hotel. The room was very spacious, and housed myself and my 3 other family members. We had a large room with 4 beds. The bathroom was very large as well. Very spacious overall which is unlike most Japanese hotels.

Right across the street from Kyoto Station. So if you are weary from your Shinkansen ride, you can rest in your room almost immediately.

Also, Kyoto Station has shopping, restaurants, and other conveniences, and of course is a train station, so the hotel is situated in a very prime location, that has access to almost everything.

There is a really nice buffet on the main floor, and a bar/restaurant on the B1 level. People who stay at the rooms get a small discount at the restaurants.

There was a notice however, that indicated that the hotel will be closing down permanently sometime next year. Just an FYI for anyone planning a stay.

Family_with_children

8/10

Excellent

27 Apr 2026

john

Clean room. Excellent location across Kyoto train station. Staff is great. Shower water pressure is great. Noisy at times since our room faces the station and we were at the top floor of the hotel.

Friends

8/10

Excellent

25 Apr 2026

Shan Zhen

Our two-bed room was our most spacious stay in Japan. Age/style of the hotel shows, understandable that it is closing in 2027.

Family

4/10

Poor

22 Apr 2026

BINGCHEN

The mattress is quite cheap and uncomfortable to sleep on; it even makes noise when you turn over. At 11:30 pm, people talking loudly in the hallway and wake me up.

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

Janet

Hotel is old. The Japanese breakfast is good.

Family

10/10

Exceptional

18 Apr 2026

Luz Maribel

Great hotel,friendly staff,good location. The only downside was the air conditioner. Was controlled by hotel,the heater was to hi for me,I almost sleep.

Friends

8/10

Excellent

16 Apr 2026

William

The staff and place were great. Only things was the a/c was very weak and the room was too hot because of that.

Partner

8/10

Excellent

15 Apr 2026

Hamdi

Most of the rooms they don't offer breakfast.

Family_with_children

10/10

Exceptional

12 Apr 2026

Dana

Great breakfast, choice of 2 restaurants; quiet; next to Kyoto station where there are abundant restaurants and shopping options from average to high end shops

Family

10/10

Exceptional

12 Apr 2026

Julie

Excellent location, friendly and helpful staff. Too bad this hotel has to close in January 2027.

8/10

Excellent

10 Apr 2026

Karlee

The staff were the highlight of our stay. Check-in and check-out was very easy, and we appreciated the convenience of being close to Kyoto station. This is an older hotel that would benefit from renovation. The air conditioning did not work during the warm and muggy spring time, and this made it difficult to sleep.

Family

10/10

Exceptional

08 Apr 2026

Rosie

This hotel is prime location when getting off and on from the train station. It made commuting so much easier and convenient. The only reason i didnt give it a 5 was because i believe the tub area needs to be upgraded. I would stay again for the convenience

10/10

Exceptional

08 Apr 2026

ko

Clean rooms. Friendly staff

8/10

Excellent

03 Apr 2026

Ying

Spacious room

Family_with_children

8/10

Excellent

03 Apr 2026

CARNA

Our stay didnt include breakfast but its available in their restaurant but a bit exoensive for us. Laundry service available but expensive. They have customer lounge but has entrance fee but we didnt use this.
Theres no aircon in our room but space was decent. We have a good view of Kyoto station and it wasnt loud at night. Staffs are very friendly and even we have to do late check out they were very acconodating and understanding. We also used their Ta Q Bin to send luggage directly to our hotel in Tokyo and it was very smooth process.

Friends

4/10

Poor

02 Apr 2026

Toan

Small room. AC doesnt work too well. Window hard to open. Bidet too old/not too clean. Check in takes awhile.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Jeffrey

Super convenient to Kyoto Station and transit, good restaurants on-site, walkable, clean and safe

10/10

Exceptional

30 Mar 2026

Mei

The AC temperature is fixed. You can't change.

Partner

10/10

Exceptional

29 Mar 2026

Andreas

We loved our stay here even though we were 3 adults and the third bed was a divan. Only a 5-minute walk to Kyoto Station. Staff was friendly and thorough. Breakfast is not included, so we opted for places at the station. I would definitely stay here again but I think their lease is up and they will be closing in early 2027.

10/10

Exceptional

28 Mar 2026

Irina

Very large, clean room, perfect location

Family_with_children

6/10

Pleasant

21 Mar 2026

Diane

They will not let you into your room until 3pm. Unlike many hotels if you arrive and your room is ready they will let you in. Instead of saying you can sit in the lounge to wait we had to ask if there was somewhere to sit. Could be a bit more hospitable. It is nice to feel the check in people actually care about your comfort - we did not feel they cared. Room clean but a bit cramped. Beds comfortable and nice linen. Cleaners do a great job. Convenient location opposite Kyoto Station and bus stop. Easy access to Gion and other attractions. Breakfast had plenty of choice both Asian and Western. Windows do not open in room.

Partner

6/10

Pleasant

19 Mar 2026

Mercedes

This hotel was okay. The best thing about it is that it’s located right by the station. It seems like an older building, and our room was not as nice as the pictures showed when I booked. There was also an additional accommodation fee they charged when we checked in, which I’m not sure what for since they don’t provide some services that the other hotels do. Staff was not as friendly as we have experienced elsewhere. I wouldn’t stay there again.

Family_with_children

10/10

Exceptional

16 Mar 2026

Rakesh

Very clean

Family_with_children

10/10

Exceptional

14 Mar 2026

Roy Meador

Great hotel

Family

8/10

Excellent

21 Feb 2026

Andree

We stayed 10 nights. The staff were

10/10

Exceptional

20 Feb 2026

Asuncion

I had an mazing stay. Friendly environment

8/10

Excellent

18 Feb 2026

Andria

Staff were welcoming. Great location opposite station.

Partner

10/10

Exceptional

15 Feb 2026

Catherine

Staff are amazing, hotel location you can’t beat! across Kyoto Station, breakfast buffet worth it!

10/10

Exceptional

28 Jan 2026

Chai Yuen

great location!

Friends_and_family Friends

10/10

Exceptional

25 Jan 2026

Joanne

The hotel was close to the Kyoto station which is a the highlight of staying in the hotel. We traveled from Kansai Airport with 2 luggages and children (5y /o and 1 y/o). Imagine the hassle of doing it in a foreign country for the first time. So I recommend the hotel if you need a place to stay that’s near the station.
It may not be the newest place you stay but amenities and cleanliness are excellent. Staff are helpful and accommodating.

Leisure Family_with_children

6/10

Pleasant

20 Jan 2026

Simon

Right next to the main station for easy access to transport and food options. Good space for luggage storage if you don't need to use the futon beds. Hotel a little dated and closing for good in 2027 according to sign in the lobby.

Leisure Family

6/10

Pleasant

15 Jan 2026

Lester Ji Keat

Did not try

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Ailleen

Clean room, courteous staff and location. Easy access to Kyoto station

Leisure Family

10/10

Exceptional

12 Jan 2026

Melia

Clean and a good amount of room for Japan, great service and location right across from Kyoto station.

Leisure Friends

6/10

Pleasant

11 Jan 2026

shaunan

Only one key given? Walls are thin and some weird pounding heard all night?

8/10

Excellent

06 Jan 2026

Doaa

It was a nice hotel, stayed for 2 days. The staff was friendly and accommodating. It was right next to Kyoto Station which made it easier to travel and get around.

8/10

Excellent

30 Dec 2025

Reo

Location

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Therese Camille

Hotel was a little old but the room was clean. Nearby Kyoto Station so very convenient location. Room is ok but typical of Japan hotels. Breakfast was good.

Leisure Family_with_children

8/10

Excellent

23 Dec 2025

Mish

The building is outdated and they are closing next month. Old doesn’t have to mean unclean: however, the bathroom needed good scrubbing. The location of the hotel was excellent. You can walk underground walkway to Kyoto station Bus depot, and there are lots of options for dining at Porta. The breakfast offered wide selection of food which we all enjoyed.

Leisure Family

10/10

Exceptional

17 Dec 2025

Patricia

Clean room and friendly staff

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Brenda

Location was marvellous. We could head to any attraction from this spot directly across from the train and bus stations. The room was super clean. The staff helped with vegetarian restaurants near by.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Manabu

It was a short stay since we had to catch an early train the next morning, but this place checked all the boxes. The service from the front desk was perfect showing excellent care. The rooms feels old-school, but that was nice. The amenities and the beds were comfortable. Our room was very quiet. The location is also very convenient being close to the Train station AND the breakfast buffet was amazing! High marks all around!

Partner

8/10

Excellent

28 Nov 2025

Yuko

Overall really good stay with my senior parent. Staff was patient despite the large crowd coincidentally arriving at the same time as we did and handling was professional although they seemed somewhat stressed with the large crowd. Room was clean, large enough for 2 adults, quiet and nice ambient plus walkability is the best.

Leisure Family

8/10

Excellent

28 Nov 2025

andrew

Air conditioning thermostat in room was not working. Much too warm

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Amilia

Very good location for travelling and shopping

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Marianne

Staff are very accommodating. Excelllent location close to the Kyoto station.

Leisure Family

8/10

Excellent

19 Nov 2025

Monroe

clean room, good location. Thermostat could have worked better.

Leisure Family

6/10

Pleasant

15 Nov 2025

Rene'

No matter how low we set the thermostat, the room was always unbearably hot.

Leisure Family

10/10

Exceptional

14 Nov 2025

Joan

nice central location

6/10

Pleasant

13 Nov 2025

Martin

The hotel is in a great location but very dated rooms. The AC was very weak. The staff were all very nice and helpful.

Leisure Partner

8/10

Excellent

12 Nov 2025

Rodrigo

Conveniently located and easy access to transportation.

Friends_and_family Family

8/10

Excellent

11 Nov 2025

josephine

Staff nice, convenient location.

10/10

Exceptional

11 Nov 2025

Sydney

overall a good hotel for the price we paid

Leisure Partner

6/10

Pleasant

11 Nov 2025

John Tsi Leong

Room was a bit dated and the bathroom was old fashioned and a bit rundown. Mirrors have mercury coating at the edges and the toilet bowl and basin a bit dirty.

Friends_and_family Family

6/10

Pleasant

07 Nov 2025

Belinda

The location is premium. But They don’t have laundry machine.

8/10

Excellent

04 Nov 2025

Lourdes

Right in front of Kyoto station, clean, quiet, and affordable. Highly recommend for light travellers.

Leisure Family

10/10

Exceptional

30 Oct 2025

John

Close to station

Leisure Self

6/10

Pleasant

29 Oct 2025

Alan

Extra pillow would be nice.
Front desk was good and courteous.

10/10

Exceptional

27 Oct 2025

Angel

This hotel is the perfect location with convenient access to transportation. The staff was great.
The property is a bit old and the beds are not as comfortable as I am accustomed to. However, based on location and price, I would still pick this property for future travel.

Leisure Family

8/10

Excellent

27 Oct 2025

Mei

The hotel looks good but the room is a bit old. I didn’t enjoy the bathtub as the wall has mold. The room has a safe but not working. The staff said that we can store confidential stuff in their safe at the lobby. Our mini fridge was not cold. The staff came quickly to check but concluded that we can store our drinks in their fridge at the lobby. Not very happy about that. The staffs are very friendly and quick to respond but a bit disappointed on the hotel run-down.

Leisure Family

10/10

Exceptional

27 Oct 2025

Josefina

It is conveniently close right across the Kyoto Station. There are plenty of dining options in the station as well as the surrounding areas. Shopping is also convenient and the subway as well as the buses are close by. The staff was very accommodating and helpful with directions to anywhere we needed to go. They even stores our suitcases due to our early arrival and late departure.

Leisure Family