Name: Hilton Garden Inn Frederick
Address: 7226 Corporate Court, Frederick, 21703, US

6/10

Pleasant

02 Aug 2026

George

Computer issues. Long long wait to check in. Unable to provide check in without the system being online. Staff was apologetic but 90 plus minutes to check in was not acceptable.

2/10

Poor

01 Aug 2026

nancy

Ridiculous night at this location. Check in at 3pm was delayed 1hr 25 minutes due rooms not being cleaned yet. When rooms became available, folks were told they would take those that tried to check in at 3pm first. Instead, folks crowded to the only front desk attendant and we were waiting and waiting and waiting behind all those who dove on line first. After the first hour of waiting, we had explained we needed to RUSH to get to a funeral nearly a half hour away. We needed to shower and dress etc as we had a 4 hr drive up to Frederick. We were told there was no place available for us to even just change and attend without showering etc. We finally got to our room at 4:25pm. The funeral was at 5pm. What a ridiculous experience. To add to it, we were told no bar and no restaurant available although that’s THE REASON we wanted to stay there. We had plans to invite friends back to dinner etc after the funeral. But the problems continued. I call later that evening to ask the desk attendant to add my Hilton Honors number to the reservation and was told all systems were down for 4 hrs and counting. REALLY?? Just a REALLY BAD experience.

6/10

Pleasant

30 Jul 2026

Samuel

Room was fair needs remodeling.
No hand soap upon check in and when I requested it from housekeeper said she had to ask someone downstairs. Even after explaining we didn't have in at check in.
When asked for fresh towels the next day housekeeper again said she needed to ask someone! We were traveling with 2 young children who used the pool and needed fresh towels.
Large full size mirror fell off wall narrowly missed hitting 6 year old. Upon inspection 2 areas of glue was the only thing holding it on the wall. There was no concern shown for child. No apology.

10/10

Exceptional

28 Jul 2026

Alfredo

Great place

10/10

Exceptional

27 Jul 2026

Jeremy

Had a great stay and will definitely come back!

6/10

Pleasant

27 Jul 2026

Jeannette

Rooms are outdated, staff was great. Breakfast was confusing.

10/10

Exceptional

25 Jul 2026

Clifford

Everything was easy and seamless the room was clean, comfortable and quiet

10/10

Exceptional

22 Jul 2026

Matthew

Super quick check in, friendly and fun staff at the front desk.
One of the absolute cleanest places I have ever stayed.

8/10

Excellent

21 Jul 2026

Angela

Loved the property. I will be back and stay at this location.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Marcus

I loved this property. Would stay again

Friends_and_family Family

8/10

Excellent

20 Jul 2026

V L

Late check in and wrong room type available

Partner

10/10

Exceptional

19 Jul 2026

Jason

Absolutely loved the stay!! Hamit was AMAZING at the restaurant!!! The desk staff was wonderful. Only issue was only 2 handicap parking spaces. 10/10 recommend

Partner

10/10

Exceptional

19 Jul 2026

Marvin

Hotel was very dated and need of a renovation not up to the Hilton standard. Staff was helpful and pleasant but the hotel is just not in good shape.

Partner

8/10

Excellent

19 Jul 2026

eric

The Staff was Polite and took care of us.

Friends

8/10

Excellent

17 Jul 2026

Rod

most everything good.

house keeping was not helpful to clean a soiled bedsheet.
when asked for the help, she handed the sheets to me to do it myself.
kleenex box was empty on arrival and was not refilled during the stay.

minor stuff but annoying and simple to correct.

Partner

6/10

Pleasant

16 Jul 2026

Carol

Frederick lacks great hotel options. Hopefully, this is changing. I will say that the people here were great.

Self

10/10

Exceptional

12 Jul 2026

Dorothy

What can I say?
Very hospitable, clean, great mattress.
Not one flaw!

6/10

Pleasant

08 Jul 2026

Carol

With this particular Hilton, I felt a few upgrades were needed. There was no problem with the staff or cleanliness, the property and rooms were top notch. My disappoint was with the quality of the tv,
sound and picture quality. The selection of channels was bare minimum, the remote to the tv reminded me of a toy, the guide button did not work and a few times the picture went black but the sound stayed.
I was surprised that there wasn’t a buffet breakfast.
I had stayed at another Hilton recently that wasn’t too far from this one and it served a buffet breakfast to all of the guests if they chose to have breakfast. It was comforting to know and made to feel included. The Hilton in Frederick may want to reconsider the breakfast rules. Free coffee but all items had a fee. Water had a fee after the obligatory 1 or 2 bottles that were in the room.
Really?? This is Hilton.. charging over breakfast??
I probably won’t stay at this particular Hilton until these issues are upgraded.

10/10

Exceptional

06 Jul 2026

Dan

The staff is always kind and helpful, and the location is super convenient!

Self

8/10

Excellent

05 Jul 2026

Kiesha

Easy access to highways

Family

10/10

Exceptional

05 Jul 2026

Doug

It was a great stay. Quiet, didn't need help from staff but they telling us to.let them know if we needed anything

Family

6/10

Pleasant

05 Jul 2026

Raymond

The only issue I experienced was with the handicap parking area behind the hotel. There is a door near the pool that is supposed to provide access back into the hotel, but it was locked and would not open with our guest room key card. If you’re returning late, you have to walk all the way around to the main lobby, which is especially inconvenient for guests with disabilities. This is something the hotel should correct. Even for guests who are not handicapped, having that entrance accessible would be much more convenient

Family

10/10

Exceptional

03 Jul 2026

Harold

Thank you for a pleasant stay.

Self

10/10

Exceptional

02 Jul 2026

Virginia

Hotel was very nice close to everything

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Bonnie

A little dated, but improvements being made. My AC was especially noisy. But clean and pleasant. Staff excellent, professional and kind.

Business

10/10

Exceptional

16 Jun 2026

Kim

Hotel was clean and room was very nice. The mattress was very comfortable. Housekeeping was helpful and attentive.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Cathy

The staff was friendly and very helpful.

Friends

10/10

Exceptional

03 Jun 2026

Heather

Great stay. Clean and super helpful staff.

Business Family_with_children

10/10

Exceptional

31 May 2026

Tamiqua

I had a really good stay at the Hilton Garden Inn. The hotel was clean, well-kept, and comfortable. One thing that stood out to me was that the room and common areas were cleaned well, which is always important when traveling.

The staff was pleasant, and the overall experience was smooth and stress-free. The location was convenient for what I needed, and I felt comfortable throughout my stay.

For other travelers, I would recommend considering what amenities are important to you before booking and checking what's nearby if you plan to explore the area. If you're looking for a clean, comfortable place to stay with a welcoming atmosphere, this hotel is worth considering.

Overall, I enjoyed my stay and would stay here again.

8/10

Excellent

26 May 2026

Les

Breakfast was excellent, staff friendly and helpful

Partner

10/10

Exceptional

24 May 2026

Christian

No comment

10/10

Exceptional

24 May 2026

Eleanor

We were very pleased with the friendliness of the front desk staff.

Partner

10/10

Exceptional

24 May 2026

Carlos

👍

Family

8/10

Excellent

13 May 2026

linda

Pricey breakfast. Room was clean and comfortable. Staff was friendly and helpful

6/10

Pleasant

06 May 2026

Brian

nice staff and clean room

6/10

Pleasant

25 Apr 2026

Jamie

Stayed here for one night as a pit stop. I stayed at 2 other Hilton’s on my trip that were amazing. This one was just ok.. I was under the impression from another booking site that there was a hot tub but it’s no longer there and appears to have been filled in (see pics) Pool was supposed to be heated too but was really cold and dirty! A lot of bugs in the pool and around it.. room was fine but only like 3 channels on tv. Wouldn’t stay here again.

10/10

Exceptional

18 Apr 2026

Maura

The best place to stay when visiting Frederick

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Yi

We were in Frederick, MD for our date night without the little one. Booked this place for the night and thought there would be a hot-tub, but was informed that it is closed permanently. So that was a little disappointing. Staff there were super helpful and friendly. The building is overall maintained nicely in the public area, but our room has a peeling wallpaper in the bathroom. Overall clean and comfortable, and pretty reasonable for a stay.

Family

8/10

Excellent

17 Apr 2026

Martin

Good for a Quick stop on m’y roda trip

10/10

Exceptional

06 Apr 2026

nikki

very affordable, very nice staff, clean hotel, clean rooms.. have been staying there a bunch!

Business

10/10

Exceptional

31 Mar 2026

Michelle

We were in town for a wedding and spent two nights. We loved the convenient location to downtown Frederick. The hotel was clean and safe. The room was spacious and provided all of the necessary amenities. The staff was friendly and helpful. We used the the gym which was bigger and had more equipment than most hotel gyms. We would recommend this hotel to others and will definitely stay here again.

Partner

8/10

Excellent

30 Mar 2026

Milt

During our stay the entire building lost water.

Partner

8/10

Excellent

29 Mar 2026

Amy

Clean room, friendly staff, easy parking.
Beds are a little hard so if you like the softer beds they may feel uncomfy. Pet friendly! If you do early check in dont expect to get a hot shower right away! With the morning rush there was no hot water at 2 pm. Best time to shower i found was after 9pm. Plenty of hot water then.

Family_with_children

6/10

Pleasant

29 Mar 2026

Rhonda

Shower faucet ran contiguously, pool was filthy and nasty with what looked to be vomit and hair floating everywhere. Breakfast took forever. When waitress and cook weren’t busy eating, they were in no hurry for anyone else. Our meals were brought out one at a time, and not how they were ordered. We were finished eating when last meal arrived. There’s more to complain about, but not worth the time. I am really surprised, because Hilton has never let us down.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Alice

Staff was outstandingly helpful, professional, and friendly. Appreciated the morning breakfast and especially the coffee options in the lobby. The location is good, and the stay was peaceful. The only issues are related to the facility itself: The HVAC system in the rooms is a challenge to sleep with, despite earplugs, and it goes from cold to hot fast, not really settling in on the set temp. The bathrooms are old.

10/10

Exceptional

25 Mar 2026

Robert

Well, I consider this high-end hotel. I was in town on business and the rate and availability was present so I booked and it was a wonderful experience. The breakfast is well worth it and staff is very friendly. It’s a welcoming city.

Self

10/10

Exceptional

23 Mar 2026

V L

Accommodations were as advertised and the made to order breakfast and bar were a pleasant surprise

Partner

10/10

Exceptional

21 Mar 2026

Carol

Jhalea - shout out for excellent service, consistently, during my cumulative of 4 months stays over the course of a few years. Appreciate how you solve the issue before we finish saying what it is. You hand made my stays my home away from home.

Christian -glad you’re back. You greet us with smiles.

Marlin and Daryl are always busy cleaning.

Thanks to all the staff!!

8/10

Excellent

16 Mar 2026

Cynthia

We stayed for one night. Had not eaten and were to tired to go out. We ate at their bar and found it to be excellent. The food, people and drinks were very good. The bed was very comfortable.

Partner

8/10

Excellent

13 Mar 2026

Shari

The room and beds were clean and very comfortable

Friends

2/10

Poor

09 Mar 2026

Marcela

Clogged bathtub, no toilet paper, no TV signal

8/10

Excellent

08 Mar 2026

Paul

Staff members were great ! Room had a misty smell . Onsite restaurant food very poor .

8/10

Excellent

06 Mar 2026

Bill

Clean room; very kind staff

Partner

10/10

Exceptional

03 Mar 2026

elwood

friendly staff

Partner

10/10

Exceptional

23 Feb 2026

Katie

The staff was very kind and room was clean!

10/10

Exceptional

18 Feb 2026

michele

Staff were very courteous

Family_with_children

10/10

Exceptional

16 Feb 2026

Kojo

Nice

6/10

Pleasant

16 Feb 2026

Derrick

My room was fine but when I asked Amish for extended check out, he told me that I had to be a Diamond or Platinum member. It was later confirmed by another staff but he was very professional when explaining it and never offered a reason why. The front desk staff on Sunday morning explained it professionally and I understood. Also the breakfast was cold and my fiancé received her breakfast immediately and mine arrived 15 minutes later. There was also lots of discussion between several guests about whether the turkey sausage were actually turkey or pork. The menu showed turkey links and they were patties. I do not eat pork and tasted 1 and did not eat the others. I would like to receive some accommodation for the unsatisfactory breakfast experience.

Partner

6/10

Pleasant

16 Feb 2026

Jose

Room was clean, but definitely showing its age. The shower was lukewarm and had some hard water staining, though the sink water got hot fast. Pillows were cheap and unsupportive. Towels weren’t terrible, but also felt on the cheaper side. TV was fine. The coffee nook has a strangely placed light switch (good luck finding it — have fun!). The ice machine area clearly used to have a soda/snack machine next to it, but that’s gone now, I guess.

Elevators and public areas are really outdated. The patina on the elevator brass is something else, along with the fading green paneling and a persistent “human smell.” I didn’t use the pool or gym, but I walked by and both looked older.

Staff were genuinely very sweet and helpful. The gentleman who helped my mother with her morning coffee and toast was kind and attentive, and the gentleman who checked us in was also helpful and very kind. The room itself was pretty meh, but it was well cleaned and the sheets were neatly made.

I do wish they offered more of a breakfast bar (or something along those lines). I didn’t eat here, but honestly, given the options nearby, I probably should’ve tried it. The mall across the way has a few chain spots, but they all feel like this place too—older shells of something that used to be there.

Business_and_leisure Family

6/10

Pleasant

15 Feb 2026

David

The bed and pillows were not comfortable. TV was flaking out. Room was fine but some key areas could use an upgrade.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Dawn

Great place great staff only thing I still have not got my deposit back

8/10

Excellent

08 Feb 2026

Rebecca

Nice room but breakfast buffet was not worththe extra charge

8/10

Excellent

07 Feb 2026

Eve

Staff was very courteous and helpful.

Leisure

6/10

Pleasant

04 Feb 2026

Richard

Room was small with few utensils.

10/10

Exceptional

03 Feb 2026

craig

Nice room- clean and comfortable.
Great breakfast and service from our server, JR.
Front desk personnel were friendly and helpful.

6/10

Pleasant

27 Jan 2026

Melissa

This hotel is not clean throughout. Dirt everywhere.

10/10

Exceptional

25 Jan 2026

Andrew

Quality and Spaciousness of the room, lobby, and halls was lovely. Labelling around stairwells could be improved I didn't know if the stairwell next to my room I was in was fire exit only or a normal stairwell.

Business Self

10/10

Exceptional

19 Jan 2026

salvatore

Good location, clean room, nice lobby, and restaurant on site! All staff were welcoming. A special thanks to our waiter JR at the restaurant who was so friendly. The breakfast was excellent! Will definitely stay here again!

Leisure Partner

8/10

Excellent

13 Jan 2026

Reid

Disappointed in available breakfast options compared to years ago.

Leisure Partner

10/10

Exceptional

05 Jan 2026

John

Friendly staff. Love the little bar. The girl working the bar is wonderful. Room is extremely clean. I really like staying at this hotel

Leisure Self

8/10

Excellent

01 Jan 2026

Laura

Clean rooms, friendly staff

Family

8/10

Excellent

01 Jan 2026

Scott

Breakfast was overpriced. Thermostat was difficult to get set. Room was clean. Staff was friendly and helpful.

Leisure Partner

4/10

Poor

01 Jan 2026

Jo-Anne

Half empty alcohol bottle left in room. Bathroom tub with brown stains around the drain and tub spout diverter.

Leisure Family

10/10

Exceptional

31 Dec 2025

Kraig

Nice, clean room and friendly staff.

10/10

Exceptional

31 Dec 2025

Fala

Room was clean, comfortable and quiet. The staff were very kind. I loved having access to the fitness center and that there were lots of options for restaurants nearby. Thank you gif the very pleasant stay!

Leisure Partner

8/10

Excellent

30 Dec 2025

Cynthia

Staff was good but the hotel was dirtier than on previous visits. Saw dog poop in a hall.

10/10

Exceptional

28 Dec 2025

Vincent

Excellent property in Fredrick. Close to downtown , shopping and other activities. Excellent value , excellent service and very accommodating.

Leisure Family_with_children

2/10

Poor

27 Dec 2025

Marcela

Dirty bathroom, damaged tv

Business Partner

10/10

Exceptional

27 Dec 2025

CHRISTINA

The hotel was very nice, close to many food options. The gym and common areas are well maintained and clean. The staff are super friendly and helpful. I’ll stay here again.

Leisure Self

10/10

Exceptional

27 Dec 2025

Desirae

Very nice spot for the price :) in a cute location. Building is pretty.

10/10

Exceptional

23 Dec 2025

Shalene

Impressed! Great rate & a great stay. Very clean. Room spacious. Staff professional, helpful & friendly. Property is just couple miles away from Frederick. We will stay here again for sure. Highly recommend!

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Richard

For the price, a very nice, no frills, large clean room.

10/10

Exceptional

21 Dec 2025

Brian

Everything! I enjoyed my stay here it was the best experience ever

Partner

6/10

Pleasant

13 Dec 2025

Stevan

Some of the staff don’t really have that much customer service experience.
Not a bad place to spend the night
Property could use a refresh

Leisure Partner

8/10

Excellent

10 Dec 2025

Ona

I spent 2 days at the Hilton garden and did not have time to use most of the services offered.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Timothy

Great all around! Wish breakfast was included.

Business Self

10/10

Exceptional

06 Dec 2025

Arlene

Good

Friends_and_family Family

8/10

Excellent

04 Dec 2025

William

friendly staff at check in
quiet hotel
great location

Leisure Partner

4/10

Poor

03 Dec 2025

Michael

Staff was great for the most part. Requested late checkout and was granted no issue. Cleaning people were very rude and kept knocking and asking when we were leaving. Were told the pool area had a jacuzzi and it didnt. Lots of black mold on shower ceiling. For the amount of money i spent I was pretty let down

8/10

Excellent

01 Dec 2025

Richard

👍

Leisure Partner

10/10

Exceptional

01 Dec 2025

Claudia

Room was very clean. Staff was professional and courteous.

4/10

Poor

01 Dec 2025

Erica

No shower gel upon arrival, TV would go black or scramble picture after a few minutes of watching anything but the news, food left on our bed and in floor from staff bringing clean towels in while we were gone, hair in food ordered from restaurant, heat would automatically switch to air conditioning on its own.

Business

10/10

Exceptional

30 Nov 2025

Kenneth

Great value, location and comfort

Leisure Self

8/10

Excellent

29 Nov 2025

Venice

Overall fine, charged for bottled water in the room and did not offer free continental breakfast :(

8/10

Excellent

29 Nov 2025

Maria

Very clean hotel
Great staff and great location near many restaurants etc. Easy access to surrounding highways. Some of the rooms need the bathrooms remodeled. Aside from that good price and nice accommodations.

Business_and_leisure Family

8/10

Excellent

28 Nov 2025

Elizabeth

The staff was great—the place was clean but the room’s heat did not work properly

Friends_and_family Friends

10/10

Exceptional

27 Nov 2025

Eswara

Everything was as expected