Best Western Historic Frederick

8/10

Excellent

10 Mar 2026

Pamela

Nice hotel for a stay close to downtown. The staff are friendly and caring and the breakfast is above average.

Partner

6/10

Pleasant

10 Mar 2026

SARBJIT

We were only staying in for 1 night. I was told by 2 different staff members that my charge would be $55. When we checked out the next morning, they slapped a charge of 2 nights and $139. It is fraud and they lied to us. I put the blame on the General Manager Bhavesh Prakash for defrauding us who does not know what customer service all is about.

Family_with_children

10/10

Exceptional

06 Mar 2026

Whitney

Everything was very good except the gym. That was disappinting

10/10

Exceptional

06 Mar 2026

Whitney

The staff is 1st class. The king room I stayed in was top class and very comfortable. This is the first time I have ever submitted a written rating in all the years I have traveled. That should tell you everything you need to know

Self

8/10

Excellent

22 Feb 2026

James

Room was very clean, especially the bathroom. Given the price this was a surprise. Refrigerator was in excellent condition too. Overall it felt like a quality room. There is no elevator, but no issues getting to second floor

6/10

Pleasant

22 Feb 2026

Juliana

Front desk staff are amazing! However, room cleanliness needs improvement. Counters needed to be wiped down.

8/10

Excellent

21 Feb 2026

amy

Easy check in/out, great price , clean room and breakfast!!

2/10

Poor

31 Jan 2026

Marcelo

The staff is hateful

8/10

Excellent

30 Jan 2026

Latrice

Yes house keeping made sure my room stayed clear and the front desk was very curious

Business Self

10/10

Exceptional

24 Jan 2026

V L

Staff very helpful

Self

8/10

Excellent

22 Jan 2026

Gerald

I was what I expected. Nothing special, nothing less

6/10

Pleasant

19 Jan 2026

Michael

The room was clean but needed updated to remove the stains in ceiling and tub. The desk clerk was asleep at the main desk on Sunday morning while the other person worked and made sure breakfast was available.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Robert

the room was very clean. the staff very courteous. I would stay there again!

Business Self

10/10

Exceptional

05 Jan 2026

Victoria

The room was great for a 3 night stay! The staff was very accommodating and sweet :)

Leisure Self

10/10

Exceptional

24 Dec 2025

Nicole

Very courteous staff. Breakfast was very good, enjoyed our stay while traveling.

6/10

Pleasant

07 Dec 2025

Elise

Check in and out was great, but the room had the smallest bathroom, thin walls, and outlets didn’t work. Ceiling tiles were molded over and was in a room by the electoral closet, which was loud.

Leisure Partner

8/10

Excellent

02 Dec 2025

Bernnison

Clean room and offers a great deal of privacy.

Leisure Self

10/10

Exceptional

30 Nov 2025

Robert

Room was clean and the staff could not be more accommodating. Well done

Leisure Self

10/10

Exceptional

27 Nov 2025

Franklin

Very clean and friendly staff

Business

8/10

Excellent

22 Nov 2025

Donal

Staff were nice and helpful. Room was clean.

Partner

2/10

Poor

20 Nov 2025

Karen

Sketchy neighborhood, sub par hotel with 2 cop cars in the parking lot the whole time. Did not inspire confidence or sense of safety.

Leisure Self

10/10

Exceptional

20 Nov 2025

Kathy

The staff was very courteous and helpful.

Leisure Friends

6/10

Pleasant

17 Nov 2025

diane

Room was in good condition. Desk clerk was okay. The manager was rude. He was helping himself to things on our table in the dining area without asking, never asked for the pepper or salt. He kept reaching over us and taking things off our table and personally using them. We eventually brought our food up to our room. He had no respect for personal space. Maybe the manager could use a lesson in the proper way to ask to use items that others may be using. He made us felt uncomfortable.

Leisure Family

6/10

Pleasant

11 Nov 2025

John

The room was clean but dated. The sink and bathroom area was really cramped and not suitable for more than one person.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Nancy

Room was straightened daily where most hotels do it every other day or not at all.
Breakfast was nice with good selection Last hotel we stayed at they had no juice, coffee was empty and there was 1 muffin.
All staff was friendly especially the yound man at front desk the night we arrived - very pleasant (didn't catch his name)

Business Partner

10/10

Exceptional

08 Nov 2025

Rebecca

Clean and a good spot to stop for the night. Decent selection for morning breakfast.

10/10

Exceptional

03 Nov 2025

Edgardo

I'm very happy to stay here because when I check in at the hotel all the staff are very profesional and friendly also the room I booked is very nice, clean,confortable and remodeled and I definitely recommend this hotel for everyone, also I will come back to this hotel again when I have the opportunity again.

8/10

Excellent

02 Nov 2025

Raizalis

Clean room, staff was nice, quite.

Business_and_leisure

10/10

Exceptional

02 Nov 2025

pam

Nice place and decent breakfast and friendly staff

Partner

2/10

Poor

27 Oct 2025

warren

When we got there and checked in, they gave us a key to someone else’s room, which was uncomfortable when I unlock the door and there was somebody already in the room. Then the room they gave us. The bathroom did not have a vanity to it so it was hard to brush our teeth and put out stuff that we need for hygiene and impossible for my wife to do her make up.

Partner

6/10

Pleasant

27 Oct 2025

Maryanne

Not very clean. Shower curtain had hair on it.

Leisure Self

6/10

Pleasant

26 Oct 2025

Jennifer

Located in a neighbor that is nice for walks. Everything about the hotel was just kind of mediocre. Kind of run down.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Timothy

.

10/10

Exceptional

22 Oct 2025

Grace

Staff was very helpful

Leisure Family

2/10

Poor

19 Oct 2025

Donna

I have to say I never complain about a property unless it is warranted, and this was. The hotel wasn’t too bad but the old window and highway noise from our room was ridiculous. When we asked for a quiet room she said there was nothing available, which I’m sure wasn’t the case.
I actually had to sleep with my headphones on playing relaxing music. Worst sleep ever in a hotel.

2/10

Poor

19 Oct 2025

Heather

This place was dirty and didn’t look clean! The bathroom was so small the toilet was practically in the shower!

Leisure Family

10/10

Exceptional

18 Oct 2025

Michelle D

Roomy bed area with couch.

Leisure Family

8/10

Excellent

18 Oct 2025

John

Nice, clean, and a friendly staff. Housekeeping staff was friendly and responsive to my needs as well. I stayed for 4 nights while I traveled to Maryland to visit my children.

8/10

Excellent

17 Oct 2025

Ann

Check-in was slow.

Leisure Partner

6/10

Pleasant

17 Oct 2025

Gregg

Hotel was old and it felt that way. Shelf in shower was on such an angle that anything fell off it.

Self

6/10

Pleasant

12 Oct 2025

Josh

Decently clean rooms. Bathrooms are so small. Staff at the desk was nice, we didn’t do breakfast so can’t say good or bad. Shops near by decent.

Partner

10/10

Exceptional

12 Oct 2025

Andrea R

Plumbing noises through the wall.

4/10

Poor

07 Oct 2025

Jillian

Not great. Two of the 3 lamps they have in the rooms was not working. The room was therefore very dim the entire stay. Also had some sort of drywall issues above the shower head?

Business

6/10

Pleasant

05 Oct 2025

Linda

The check in person - I want to say I wish it was smooth. Wanted to give me only one key for a two person check in, said their “Stock was low.” I ended up getting the second key but how is stock issues my problem. He also called my last name “very German” said it was a compliment, he needs to work on the small talk. Same person at check out this morning looking like he just rolled out of bed. Glad I’m not the manager, he would have been told to go home shower and wake up, he’s the face of the property.

Leisure Partner

6/10

Pleasant

05 Oct 2025

Brian

Had an old smell. Bathroom very small

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Joseph

Water pressure in shower a little weak but room was nice and staff friendly.

Leisure

8/10

Excellent

04 Oct 2025

Kadin

Well worth the $120 for a night.

10/10

Exceptional

04 Oct 2025

Zachary

Totally nice room, comfy bed, accommodating staff.

Business_and_leisure Partner

10/10

Exceptional

30 Sep 2025

Evelyn

No weather for a pool and no time for it either.

8/10

Excellent

26 Sep 2025

Daniel

The room was very clean, bed was very comfortable.

8/10

Excellent

25 Sep 2025

Iris A.

This hotel is a good and moderately priced hotel, near to downtown Frederick and lots of wonderful restaurants. The staff and cleaning good as well. No complaints.

10/10

Exceptional

22 Sep 2025

Nancy

Bed was comfortable and room was very clean. Would stay again.

Leisure Partner

2/10

Poor

21 Sep 2025

Amanda

Not Recommended

My family’s stay was disappointing, but I hope this feedback aids improvement. Arriving in the late evening on Friday, we found limited parking due to storage containers at the lot’s far end, forcing us to park in a poorly lit, secluded area near the street, which felt unsafe. The hallway to our room reeked of skunk-weed, impacting our first impression of the hotel.
We booked a room for 3 people, a king with a pullout sofa for our son, but no bedding was provided in the room for the sofa bed. When I called the front desk, I was told I had to walk down to the front desk to get it myself. The staff, though polite, initially gave me only a wadded-up blanket. When I asked for sheets, she went back and retrieved a wad of sheets; back in the room, I realized it was the wrong size for the sofa bed and lacked a top sheet. Exhausted, I chose not to return to the desk. The sofa bed mattress was old, yellowed and uncomfortable. The king bed was comfortable, the only nice part of the room.
The bathroom faucet wouldn’t switch to the showerhead, streaming only from the faucet despite pulling the shower pin. My husband couldn’t fix it, and we reported it the next day. I requested a partial refund for the inability to shower, but was told prepayment made this impossible. Later, the staff offered a room change, but as we were settled, moving for showers was impractical. I appreciated the attempt to address the concern.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Doug

There was a stench in the hallway that smelled like cat pee, which I know to be the padding underneath the carpeting. The room was not very clean.

Business Family

6/10

Pleasant

15 Sep 2025

Alexis

Room was okay, the bathroom was awful there was mold all over the tub and the used some sort of mat to cover it up but the mold it growing outside of the mat now and the shower curtain and linens had rips/holes in them. Other than those issues the hotel was quiet and conveniently located next to shops and restaurants.

Leisure Family

8/10

Excellent

14 Sep 2025

George

Good Price - update rooms are nice.

Clean room. Older building but rooms have been updated nicely.

Business

6/10

Pleasant

13 Sep 2025

Linda

Wouldn’t go there again

Its old, small rooms, needs updating and better cleaning.

Partner

8/10

Excellent

12 Sep 2025

Pat

It was an older property or seemed to be, but very quiet. Breakfast was so so. Rooms were clean. Close to interstate and restaurants.

Leisure Family

4/10

Poor

10 Sep 2025

Giana

Not well kept and dirty

Partner

10/10

Exceptional

08 Sep 2025

Octavio

Great breakfast, love the coffee

Leisure Partner

4/10

Poor

07 Sep 2025

Brian

It was a older facility but well maintained and clean

10/10

Exceptional

07 Sep 2025

Abraham

Quiet and convenient.

6/10

Pleasant

07 Sep 2025

Elizabeth

The room given to us had a leak in the bathroom, so we had to change to a different room. The desk clerk was very nice and helpful, but she had reported that issue to housekeeping 2 days ago. The rooms could use a good thorough cleaning.

Leisure Family

8/10

Excellent

29 Aug 2025

barbara

Good location with access to shopping and dining in frederick.

6/10

Pleasant

26 Aug 2025

Cynthia

Rough for little old ladies

Bed was too high off the ground. At 63 and only 5 feet tall, I had to push the foot stool around the room to get into bed. Nothing in or around the tub to hold on to for getting in and out of the shower. Cost was fair and front desk was nice. But there was no ice available until the middle of the night.

Business

8/10

Excellent

23 Aug 2025

Gaston

Very nice staff . Easy and speedy check in.

Leisure Family

8/10

Excellent

20 Aug 2025

Cathryn

Ok

10/10

Exceptional

18 Aug 2025

Desmond

Would recommend

Business_and_leisure Self

8/10

Excellent

18 Aug 2025

Wayne

Eggs at breakfast were just fair but I like biscuits and gravy and the gravy was very good. Although the agent was new to the area, she gave me a map of the historic downtown area and quick directions.

Leisure Self

10/10

Exceptional

10 Aug 2025

Stephen

Great place to stay,very clean

10/10

Exceptional

03 Aug 2025

mark

Clean room.

Business Self

2/10

Poor

01 Aug 2025

Samantha

Air conditioner did not work in the room. They offered to move my room, but it was upstairs and a double bed, I requested the first floor and a king room. Oh, and there’s no elevator and my daughter is handicap. So yeah, it was not happy with this visit. And I think they knew that air conditioner wasn’t working because apparently it was the only room left which I find hard to believe.

Family

6/10

Pleasant

24 Jul 2025

Michael

Blah blah blah.

6/10

Pleasant

21 Jul 2025

Marialily

No elevator, poor breakfast. Good location, comfortable beds.

Leisure Family

8/10

Excellent

18 Jul 2025

Christiane

Convenient to downtown Frederick and in a quiet residential area.

Bathroom was super small - but beds were very comfortable and all staff very friendly and helpful

Leisure Partner

6/10

Pleasant

14 Jul 2025

Harpreet

Not clean enough

Partner

4/10

Poor

13 Jul 2025

Verified traveler

Bad showers

If you turned the shower on hot it made a loud screeching sound and the air conditioning unit didn’t make our room much cooler what so ever hard to sleep. Nice pool

Partner

10/10

Exceptional

13 Jul 2025

Paul J

Great spot.

Leisure Family

10/10

Exceptional

13 Jul 2025

Nicole

Great property, exceptional for the value.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2025

Wayne

We really like the location, since it is on our route for our vacation. Place is also very clean, and the staff is friendly and professional.

Leisure Family

8/10

Excellent

29 Jun 2025

David

Basic but convenient

Basic hotel that is a few minutes drive from downtown Frederick. The hotel could use a facelift, as it is a little dated, but has a large amount of rooms. The room was a bit dark with limited lighting — my only critique. The breakfast was fairly good with a number of options in the small dining room. It should be noted that this hotel doesn’t have an elevator to the second floor.

Self

2/10

Poor

28 Jun 2025

Katie

Don’t stay here

This place is a dump. The parking lot had guys sitting outside drinking in between cars. The exterior of the hotel is run down and dirty. No elevator so we had to carry our heavy luggage from a two week road trip upstairs. The bathroom was disgusting and had hair in the tub, the shelves and tub floor
were dirty and there was mold all over the ceiling. The floors hadn’t been properly cleaned. The carpet in the room itself had us wearing socks the entire stay. The sink outside the bathroom was dirty and looked like it hadn’t been scrubbed in months. The TV didn’t work. The only saving grace was the beds were comfortable. I can’t believe best western put their name on this one. What a disappointment.

Friends_and_family Family

8/10

Excellent

21 Jun 2025

jennifer

It was clean and staff was super helpful

8/10

Excellent

16 Jun 2025

Kelly

I liked the friendly staff, updated finishes in the room, and the convenient location close to shops, food, etc. Some of the lighting in the room was not working.

Leisure Self

10/10

Exceptional

15 Jun 2025

Kunal

Everything very good

Business Friends

6/10

Pleasant

14 Jun 2025

Megan

Average hotel with reasonable price

Hotel was a bit run down & not very clean (greasy door knobs) ac didn’t seem to work right, shower made horrible squealing noise. Bathroom was extremely small. It was alright for a one night stay. People that worked there were nice & it was in a nice, quiet part of town close to the historic part/shops.

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

vivian

problems with door locks, new ones being installed

Partner

4/10

Poor

08 Jun 2025

Austin

The room smelled of smoke, the shower was not clean, the breakfast sausage was cold.

Leisure Family

6/10

Pleasant

06 Jun 2025

Jeffrey

It was average at best. People in the front messed up reservations for a family member that we paid for in advance. She showed up and they told her they had no suxh reservation for her and caused her to have a severe panic attack considering she drove a long way and it was late in the evening.

Leisure Partner

8/10

Excellent

27 May 2025

Bonnie

Overall it was a good stay.

Leisure

6/10

Pleasant

27 May 2025

Angelique

It was okay!

Average hotel. Person at front desk was kind and professional. Hotel has smell of old smoke and cigarettes. Vending machines on our floor (2nd) and in the stairwell. King room with sofa was comfortable enough. Went to front desk to ask for pillows and a blanket, desk clerk got them right away. Missed breakfast, coffee was fine.

Partner

10/10

Exceptional

25 May 2025

Jang Te

The staff were very friendly and nice, and the breakfast had more options than other hotels I've stayed at. Highly recommend staying at this wonderful place.

Leisure Family

10/10

Exceptional

22 May 2025

Michel marien

Everything was just perfect I recommend

Leisure Family

6/10

Pleasant

20 May 2025

Samuel

The room was musty. This was clearly a known issue, because there was a dehumidifier in one corner of the room. Unfortunately you ran the dehumidifier all night, but the room never got less musty.

The breakfast was un impressive. Fine, but…

Leisure Family

4/10

Poor

19 May 2025

Christine

The room smelled like mildew, there were bugs on the nightstand and the air conditioner didn't work. We set the temperature to 61 and it was still hot and stuffy.
Great location.
Staff was very friendly.
Continental breakfast was adequate.
Will not return to this Best Western.

Leisure Partner

2/10

Poor

19 May 2025

Djimsly

The place need to fix the ceiling bathroom and some parts in the room you can see it need to repaired. I should of take pictures

Friends_and_family Family

6/10

Pleasant

11 May 2025

Layton

The first room we were given had a very unpleasant odor. Additionally, our keycard malfunctioned six times over the course of just two days, which was quite inconvenient. The hot water dispenser also doesn't work unless there's water in the coffee machine, which means you can't get any hot water for tea or other needs—this seems like a design flaw, as the hot water dispenser should have its own dedicated supply. The lighting in Room 146 is also too dim, and the window appears to be broken. As mentioned earlier, the smell in the room was particularly bad and made the stay uncomfortable.

Leisure Partner

10/10

Exceptional

10 May 2025

Jason

Customer service was excellent. Would come back.

Leisure Self

8/10

Excellent

08 May 2025

William

Clerk was very accommodating to our needs (no stairs to get to room). Shower diverter was very leaky, causing weak water flow from shower head. Free breakfast was fine, about as expected. Location close to the freeway.

Leisure Partner

6/10

Pleasant

02 May 2025

cynthia

No upkeep in this hotel. Dirty room