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Novotel Saint-Avold

Metz · France

Avenue De Fayetteville Rn 33View location

8.2/10Excellent484 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location8.4/108.4
Neighborhood7.6/107.6
Amenities8.4/108.4
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  • Family hotels
  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Saint-Avold

Our team is pleased to welcome you for a family or business stay. You'll feel right at home amid the elegant decor and the warm atmosphere.

Relax by the pool in our leafy outdoor area, then go one better with a meal to delight the taste buds in our La Maison restaurant. You can successfully organize business and private events with our five modular rooms.

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When you stay at Hôtel Novotel Saint Avold in Saint-Avold, you'll be next to a golf course and 5 minutes by car from Saint-Avold Church. This family-friendly hotel is 5.9 mi (9.5 km) from Lorraine American Cemetery and Memorial and 6.2 mi (10 km) from Church of Sainte-Croix.

Make yourself at home in one of the 61 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Saint-Avold? This hotel has 2476 square feet (230 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Some water is reused through a grey water recycling system
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 17.00 per person
    • Pet fee: EUR 10 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Saint-Avold Church 3.2 km / 2 mi
Lorraine American Cemetery and Memorial 9.5 km / 5.9 mi
Church of Sainte-Croix 10 km / 6.2 mi
Maison des Cultures Frontieres 10.3 km / 6.4 mi
St. Maurice Church 10.4 km / 6.5 mi
Fort Bambesch 11 km / 6.8 mi
Church of Saint-Jean-Baptiste 14.9 km / 9.2 mi
Golf de Faulquemont-Pontpierre 15 km / 9.3 mi
Voelklingen Ironworks 18.4 km / 11.4 mi
Völklinger Hütte 18.6 km / 11.6 mi
Europa Denkmal 19.1 km / 11.9 mi
Parc Explor Wendel 20 km / 12.4 mi
SHG-Kliniken Völklingen 20.3 km / 12.6 mi
Saar-Hunsrueck Nature Park 21.2 km / 13.2 mi
Spielothek Casino 21.4 km / 13.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • Number of floors (annexe): 1
  • Twin rooms: 22
  • Executive rooms: 6
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • Bus/Train station
Show 54 more facilities & services
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Parasols
  • Children playground
  • Kids’ clubExtra charge
  • Casino
  • TV lounge
  • Game roomExtra charge
  • Green Key (FEE)
  • Breakfast
  • Picnic
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Table tennisExtra charge
  • Fitness
  • ArcheryExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Novotel Saint-Avold

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Novotel Saint-Avold

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE WITH DOUBLE BEDHOUSE • WITH DOUBLE BEDCTG.DB

    Photos are not available for this room type.

    Novotel Saint-Avold

    HOUSE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Novotel Saint-Avold

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 25 m²DBL.AS-2
    DOUBLE CLASSICPhoto unavailable11 photos

    Novotel Saint-Avold

    DOUBLE CLASSIC

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-2

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Safe
    • Individually adjustable air conditioning
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Novotel Saint-Avold

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Novotel Saint-Avold

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Novotel Saint-Avold

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Novotel Saint-Avold

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 25 m²DBL.AS-1
    DOUBLE CLASSICPhoto unavailable10 photos

    Novotel Saint-Avold

    DOUBLE CLASSIC

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Novotel Saint-Avold

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel Saint-Avold

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Novotel Saint-Avold

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 25 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable11 photos

    Novotel Saint-Avold

    DOUBLE EXECUTIVE

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Desk
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Novotel Saint-Avold

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Novotel Saint-Avold

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 25 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable12 photos

    Novotel Saint-Avold

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Safe
    • Individually adjustable air conditioning
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Saint-Avold

8.2
Excellent
484 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.4 /10
Neighborhood
7.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Daniel
Very good value for money. Cheap and cheerful but lovely. Has a lovely little pool and a nice restaurant and very good pod and breakfast. The amenities for its size and price are adequate: It’s not the ritz but it’s a nice getaway with a few extras that make this place great value for money.
Friends_and_family Family
10/10
Exceptional
01 Sep 2024
GUY
Great
2/10
Poor
27 Aug 2024
Miryam
Also I been charge twice
2/10
Poor
27 Oct 2022
Verified traveler
Room was smelly and towels were dirty, window wasn't clean with cobwebs on the outside. Rooms were not soundproofed as mentioned.
Friends_and_family Family
8/10
Excellent
11 Sep 2022
caron

Nice hotel, service not great

Check in was not great, but we eventually got our pre booked and pre paid rooms. Room was comfortable, large and well appointed. Bed was very comfortable. Restaurant was not great. Waiter brusque at best! Menu very limited and only the items listed on the black board available. No atmosphere in the restaurant, shame as very nicely presented and the food was ok
Would stay again, but not eat.
Friends_and_family Family
6/10
Pleasant
31 Aug 2022
Abdul Majid

Ok hotel

Hotel looks a bit tired. Location is good very close to motorway. Staff pleasant and welcoming.
Friends_and_family Family
10/10
Exceptional
04 May 2022
Robin

Quiet and comfortable

It's a quiet, comfortable hotel with a quirky ambience. They had a pair of pet rabbits in a fenced area alongside the reception desk -- a charming treat for children (and for my wife). The breakfast was fresh and had lots of choices. The staff were all friendly and helpful.
Partner
8/10
Excellent
12 Dec 2021
Verified traveler

Good, spacious rooms, easy to find.

Place appears a little tired from the outside but fine inside. Room was very spacious with a king size bed and plenty of room. Would have preferred a separate shower rather than a shower over a bath, but some would no doubt prefer the bath. Easy to find, on the main road but far enough away that there is no traffic noise.
Partner
4/10
Poor
22 Aug 2020
elizabeth
the property is out dated and in need of a make over. The carpet in the room was so very dirty and stained. not nice at all
Leisure
8/10
Excellent
06 Aug 2020
Simon

Good location and great service

Hotel was absolutely fine - a little bit tired and showing it’s age but great location off the motorway on a long drive through France. Staff were exceptionally friendly and helpful.
Friends_and_family Family
8/10
Excellent
30 Jun 2020
Patrick
Stopped here overnight on our way to italy. Very easy to reach to and from motorway. Decent enough motel type accommodation with good free parking. Nice patio area. Very small swimming pool. Friendly staff. Room had fridge and a kettle but did not provide tea or coffee. Have to drive into saint avoid town so nothing within walking distance.
Business
6/10
Pleasant
23 Feb 2020
Verified traveler
Convenient location just off the motorway. The room and bathroom are a little tired and in need of a renovation. Very friendly staff coped with the late check in no problem at all.
Leisure Family
8/10
Excellent
16 Dec 2019
Fabien

Fairly comfortable stay

A decent hotel priced well, but not quite in the city centre. I knew that, and that worked for me. Room was a bit dated, and I must admit, I am not a fan of their pillows. Makes me feel a bit stiff in the morning. But otherwise not a bad stay. Worked for an overnight stay. Rooms are fairly spacious
Self
8/10
Excellent
06 Sep 2019
Verified traveler
This is a very convenient hotel for travellers; and offers a good standard of service, quiet and comfort. The rooms are spacious and well equipped with kettle, fridge and table. I like the separate bathroom and toilet too. The bar serves fine beer It offers easy parking and relief at the end of a long drive.
The staff are lovely and helpful. A couple of years ago, I commented that management didn’t seem to have an effective staffing plan, because although the staff were clearly doing their best, they were unable to meet customer demand in reception, bar and restaurant. I’m glad to report that although the staff are still busily multi-tasking, they are doing better. However, there are delays in reception and bar, which other hotels of a similar standard manage to avoid. Having said this, the young man staffing reception and bar during our visit was brilliant, warm and thoughtful to our needs. Thanks for a good stay overall.
Leisure Partner
6/10
Pleasant
28 Aug 2019
Verified traveler
Really close to the motorway, convenient if you are travelling.
Staff very friendly, bed comfortable, but the rooms could do with a refurb
Leisure Partner
8/10
Excellent
25 Feb 2019
Verified traveler
The breakfast was good and the rooms very adequate for our stay
Leisure Family_with_children
10/10
Exceptional
17 Feb 2019
Verified traveler
Just what you would expect, friendly, decent breakfast and clean / tidy room. Will stay again when travelling through.
Leisure
6/10
Pleasant
03 Nov 2018
Verified traveler
Convenient location just off the motorway. Easy to find with secure car parking. Family room was double bed with 2 fold out singles from the sofa. Wifi worked. Hotel just looked generally a bit shabby and in need of a bit of renovation/new carpets etc.
8/10
Excellent
02 Oct 2018
Angela

Enjoyable stay.

Enjoyable stay in very pleasant surroundings. Good breakfast. Spacious room and easy parking.
Partner
8/10
Excellent
10 Sep 2018
Rob

overnight stay

nice hotel for an overnight stay. breakfast was very good with lits of choice. evening meal was ok but i thought there could of been more choice and it was a bit pricey. staff i came across where friendly.
Partner
8/10
Excellent
21 Aug 2018
Andrew
Great basic hotel. Very pleasant staff, who were very accommodating about our poor grasp of the French language! Bed could have been a little comfier and air con not amazing but all in all great value.
Family
8/10
Excellent
20 Aug 2018
Verified traveler

Pool is nice bonus

Nice plave to stay for short period. The pool is a nice bonus especially in the summers.
8/10
Excellent
19 Aug 2018
Rene

Good night sleep, breakfast could be better

Breakfast choices on fruit and drinks considerably less than other Novotel
Family
2/10
Poor
09 Aug 2018
Michael

Avoid this hotel, old and worn out hotel.

This hotel is by far the worst hotel experience I have ever had. The hotel is really worn out. The bathroom in my room had mould visible all over the ceiling and walls. The grout between the tiles was so mouldy and dirty they have painted over the grout with white paint. On my second day My key card was disabled. Reception told me the room had been given to somebody else!! Even though my bags were still in the room. After a painful 45 minutes they gave me a new key card to get into my room. Having stayed in numerous other Novotels this was a BIG disappointment. Avoid at all cost.
Family
8/10
Excellent
07 Aug 2018
Verified traveler

Great Buffet!

Great buffet. No air con in room so a little hot at 35 degrees outside.
Family
8/10
Excellent
23 Jul 2018
Brian

Nice hotel off the main road

Friendly hotel, good food, comfortable rooms and a swimming pool. All very welcome after a long drive.
8/10
Excellent
05 Jul 2018
Edwina
We have stayed here before, but the experience this time was let down by poorly organised check-in. However, the staff were pleasant enough and the hotel itself is good in a convenient location for a stop between Switzerland and Calais. The room and corridor decor are quite old but in good condition. We had a large room with a double bed and a sofa but the bed placement is very odd - if you sleep on one side of the bed you have the whole room to dance about it should you wish; but if you sleep on the side nearest the bathroom, the gap between the bed and the wall is about 8 inches, so you have to either shuffle down the bed or slide sideways down the gap. There is a good size area as you enter the room with hanging space, shelves, extra pillows and a large mirror. Also the shower and the separate toilet which is useful. There is a fridge in the room which is useful and there are tea/coffee making facilities. Breakfast was nice with good selection to choose from including some basic hot choices. There is a small bar area and a restaurant with inside and outside seating which we didn't use. There is a nice pool area though we did not use the pool.
The free car park is very big.
8/10
Excellent
20 Feb 2018
M

Good hotel for stopover

Very convenient just off A4 and clean hotel. Good breakfast and friendly staff. Used many times as stopover en route to Switzerland and never been disappointed.
6/10
Pleasant
19 Feb 2018
Rene

Clean, good price but too hot in the room

Air conditioning was not working and therefore the room was very hot (25 C). Otherwise clean and good price.
Family
8/10
Excellent
19 Feb 2018
Verified traveler
Clean , quiet and comfortable hotel for overnight stopover . Close to A4 . Easy to find . Staff very friendly and excellent breakfast .
8/10
Excellent
10 Feb 2018
Verified traveler

Very nice

Good clean hotel
10/10
Exceptional
29 Jan 2018
Philip

Excellent overnight stop

We used this hotel as an overnight halt on the way to Austria. It was just off the payage, well signposted and immaculate. Food excellent wine good. Bed a dream
Partner
8/10
Excellent
20 Jan 2018
Verified traveler
Great value room, usual quality novotel including good food, all in a handy location
8/10
Excellent
12 Sep 2017
Elizabeth

400 metres from the A4

Excellent stop over hotel if you are travelling across France/ Europe
10/10
Exceptional
05 Sep 2017
Zayana

Saint avold

It's a good place to base your self and travel around saint avold is very small not alot to see
Family
8/10
Excellent
18 Aug 2017
Andrea R

Good standards as expected from Novotel

A one night stopover as a family of four with two teenagers. We often use Novotel as their family rooms are very good with decent beds for the children and good sized rooms. This hotel was no exception. Clean, well equipped with well fuctioning bathroom. The service was polite and we used the restaurant in the evening. This was our only cause or complaint. We sat outside on the terrace and there was a problem with a large number of flying insects. The staff tried to aleviate the problem by spraying insect repellant which only served to agitate them more with many landing in our desserts and the odour was most unpleasant.My advice would be to check he terrace before eating or sit inside.
The World War 2 cemetery is a couple of minutes away and is a definite must see for any visitor to this hotel. Truly breathtakingly moving.
Family
8/10
Excellent
30 Sep 2016
William
There was no internet within room 129. It worked at the door, but not in the room.

We moved to room 127, everything was fine then
the front desk person was great, very patient with us, She provided excellent service and was very attentive to our issues about the Internet.
This is the first time we stayed at Novatel. She made us feel welcome and appreciated.
Partner
8/10
Excellent
29 Dec 2015
Verified traveler
Massively exceeded my expectations for a budget hotel on the motorway. Didn't know they had a restaurant and the food there was fantastic! Rooms were ok, but a bit small, bathroom modern, though may benefit from some renovation. In general, I will definitely stay there again if I am driving through France and need a stop over.
10/10
Exceptional
02 Nov 2015
jolyon
nice and clean and kid friendly. would stay again if in the area
Family
8/10
Excellent
13 Sep 2015
Simon

Pets allowed

Only negative was bed not that comfortable, otherwise lovely room.
Partner
8/10
Excellent
07 Sep 2015
elizabeth

Good hotel, close to motorway

Comfortable bed, fridge & a kettle in the room. Very quiet location.
8/10
Excellent
22 Aug 2015
Jennifer

Nice place to break a journey

Stayed here overnight en route to the Alps. Really friendly reception staff, who made us feel really welcome, with free gifts for the children. We ate dinner there as we didn't fancy driving anywhere. Nice food, if slightly small portions.
Room was clean and fresh. We had a good night's sleep. No noise from other guests or traffic. Breakfast was good and plentiful.
Family
10/10
Exceptional
08 Jun 2015
Verified traveler
First time we have stayed in a Novotel a most pleasant surprise, will definatly use again.
10/10
Exceptional
13 Apr 2015
Verified traveler
Excellent value for money hotel. We'd definitely stay there again
10/10
Exceptional
14 Jan 2015
Lefkaslee

Perfect for a stopover

Stayed here in early January when driving back from Greece. It is a perfect location for a night's stopover and this was our 3rd stay. The staff are welcoming and polite and the rooms have everything you need for a short stay. The 4 of us enjoyed a couple of drinks in the bar area before dinner. I can recommend the Grimbergen beer. The restaurant was excellent. We had the vegetable and fish soups followed by veal, steak, cod and the burger all accompanied by very tasty chips and some winter vegetables. We will be back again soon!
6/10
Pleasant
10 Sep 2014
Sarah

Convenient stopover close to motorway\n

We have stayed here on return from holiday for last 3 years because we like it. Disappointed to detect some reduction in quality standards this year. Some staff either too busy or a bit demotivated. Room on ground floor somewhat tired (first floor room better last year) in need of redecoration but is a good size and reasonably comfortable. Towels poor quality. However, the bar is good after a long journey (Affligem excellent) and enjoyed overhearing the live folk music!
4/10
Poor
25 Aug 2014
John

Disappointing hotel very close to motorway

We stayed at this hotel last year any found it very good, but this year it was a very different story. Firstly room was not made up well. Pillows missing, tissues and water as well. Took 2 trips to reception to put matters right. It was 'Barbecue night'. I had the steak (€20) which was gristly but just about acceptable. My partner had Lamb which was charcoal on one side and raw on the other, and was sent back, ( did the 'chef' turn it over??). My son had the sausage blanc, excepting it wasn't. It was burnt through - really. That was sent back as well. My other son also had sausages which were OK. The cost of this was more than €90.
The next morning I complained, and to be fair to the Novotel the cost of the 'meal' was deleted from the bill, however I will not be staying again.
10/10
Exceptional
21 Jul 2014
Anthony

Overnight stay en route from Germany back to UK

Travelling with 3 children and wanted a hotel to break up the journey back to the UK.
The hotel was perfect and the fact that there is an outdoor pool meant that the children could use up their pent up energy after a long car journey.
Would recommend.
10/10
Exceptional
03 Jan 2014
Verified traveler

Well run place

This particular Novotel, while not exactly a recent build, is up to date inside. For our party of two adults and two young kids, the extra pullout beds were ready to use on arrival. The room was absolutely clean and completely functional. Lobby area and restaurant were updated and clean, staff very friendly and professional. The restaurant offered a small yet diverse menu; quality of dinner and breakfast buffet were excellent. So was the service.
8/10
Excellent
18 Oct 2013
m & j

Very good

It was a good blend of convenience and comfort. Efficient staff, bar, on-site restaurant, and generous buffet breakfast.
Family
6/10
Pleasant
05 Sep 2013
David

Nice hotel - pity about the location.

The highlight of the area is the American War Cemetery(largest in Europe) just down the road. The rest of the town could be renamed St Avoid not St Avold. No decent restaurants, a bit of a grim place, so this ordinary hotel was like an oasis in the desert.
10/10
Exceptional
04 Sep 2013
John

Excellent first stop after leaving Calais.

After a long day, Brighton to Dover, Ferry to Calais, Calais to St Avold, this hotel provided an excellent place to eat and rest before the next leg of our journey. Room was very clean, beds were comfortable, staff spoke English and were friendly. Food in the restaurant was reasonable ( steak + chips etc ) and not too pricey. The hotel is 1 min from the motor way so is very convenient. Recommended
6/10
Pleasant
01 Sep 2013
riz
Corridors reception in bad condition time for refurbishment
8/10
Excellent
30 Aug 2013
Virginia

Great location /on site parking

The reason we booked this hotel was for its location, close to American Cemetery we wanted to visit. We were very pleased to find on site oarking, just like in the USA! The hotel is modern with comfortable rooms and friendly staff. The restaurant served very good food at reasonable prices. It is a family friendly hotel so there were lots of children about. fine.This trip was to celebrate our 50th wedding anniversary, so we appreciatedour quiet room in the back, on the second floor. No elevator, but we managed fine.We did not go into the city since time would not allow. There was a gas station very close by which was helpful.
4/10
Poor
20 Aug 2013
Traveller

Not much for the money

For the price i expected a room that was big enough for comfort .beds not bed setees to sleep on. The breakfast was more costly than any other hotel we have been in. The evening meal we had in the hotel was basic but still costly to my mind. Some of the staff were pleasant others were just doing there job..good pionts,..... convenient for traveling to italy. The play area for the. Children was a bonus.
8/10
Excellent
19 Aug 2013
Phil w

Regular annual stop over

We have stayed here a number of times over the last few years as the hotel is a convenient distance from Calais, is in a nice area, has plenty of parking and is very convenient to the autoroute. Meets the usual Novotel standards and we will return when on a similar journey towards Italy.
6/10
Pleasant
18 Aug 2013
Jac

Good location, very small bedrooms for families

We had our 2 children in the room as well, very cramped, very small room. The rooms are far smaller than a Premier Inn in the UK that does not have a star rating, it does not deserve the 4* rating it has. The room decor is very tired. Good breakfast - we had it included in our price - but did not appreciate a dog (belonging to another guest) allowed to run lose in the dining room eating crumbs from under the tables and approaching guests and the staff not bothered. Price for breakfast if not included in a deal is excessive. We stayed here on our way back from a 4* hotel in Austria.
10/10
Exceptional
11 Aug 2013
Traveller

Terrific service, great location for travellers

We arrived in the middle of the night and could not have been treated better or made more welcome. First-class service by the woman on duty overnight followed by equally excellent and attentive staff the next day. Lovely atmosphere where the staff take pride in their work. Family room was small but spotless. Excellent location just off the motorway. Ideal for travellers. Nice breakfast. Will certainly stay again.
10/10
Exceptional
05 Aug 2013
vhenshaw

Great Location for a stop over

Just of the toll road this was a fantastic location for a stop over on route to our holiday destination. We traveled with our 11 month old son and took our own travel cot (not sure if the hotel has any but there was not one in our room). There is a games room downstairs with building blocks for younger children and an xbox for older ones. The restaurant has high chairs for babies however does not open for tea until 7pm (which is obviously late for a baby so young), luckily we had got emergency food in the car for our camping trip so were able to get this heated up in the bar. Overall the stay was great, catered for our needs and we had a great nights sleep.
Family
8/10
Excellent
05 Aug 2013
vicky

Family Friendly but expensive

This was a really family friendly hotel, but there is nothing much around it, no restaurants or shops, food & drinks especially are very expensive within the hotel itself.
Family
10/10
Exceptional
30 Jul 2013
Danny

Very convenient and close to motorway, easy to fin

This little hotel has everything you require.Nice and clean,good parking,good restaurant menu,extremely pleasant and
helpful staff, amid very pleasant surroundings. We will definitely return when passing through the area.
8/10
Excellent
20 Jul 2013
jan

Good place

Off the city and nice pool. Useless and frustrating WiFi. Friendly front desk staff.
Partner
8/10
Excellent
15 Jul 2013
Gordon

Good stop-over hotel

For a faceless, chain hotel this was actually pretty good. Lovely receptionists, helpful staff and decent facilities for the kids...a little welcome pack, swimming pool, small playground and some toys. I never eat at hotel restaurants, so can't comment on the food. Would stay again for a stop-over though.
10/10
Exceptional
29 May 2013
Verified traveler

Good for motorway access and pet friendly

Good hotel located close to the motorway. The bed was extremely comfortable, very welcome after an 11 hour drive.
8/10
Excellent
02 Apr 2013
Jerry

Slightly out of town but very quiet

Staff very friendly. Room a little small for three people but clean and comfortable.
8/10
Excellent
25 Jan 2012
Verified traveler
Basic but sufficient for one night
10/10
Exceptional
22 Dec 2011
Verified traveler

Novotel Saint Avold

The hotel was perfect for us. We have four children and found the hotel very kid friendly. There was an XBox in the lobby, books and Kapla blocks for them to play with. The hotel is on a beautiful wooded lot. The hotel is (IMO) older but it is VERY well maintained. Staff was excellent! Friendly and personable. We ate in the restaurant and found it to be decent. Would go back and would recommend.
10/10
Exceptional
15 Nov 2011
Verified traveler

Lovely Hotel surrounded by woods

This hotel was set in a backdrop of fall colors, the air was fresh and the grounds well cared for. Inside the staff were friendly, spoke several different languages fluently including English. Free Internet, Minibar in room, room service, and a nice restaurant. Very close to the St. Avold War memorial, which is such a stunning sight! Well worth the stop over, small town nearby with many attractions.
8/10
Excellent
04 Nov 2011
Verified traveler

Good for stay on the way to Paris from Germany

It is located in suburb area of Metz. Good condition with natural surroundings even though facility is a bit old. Free parking and free internet.
8/10
Excellent
20 Sep 2011
Verified traveler

Good stop off

We chose this hotel as it was a good distance from our start location in the UK (London).
The hotel is a typical Novotel. - Functional and clean. Staff were helpful.
The town of Saint Avold was pretty but lacking any range of restaurants for the faamily. Eventually we returned back to the hotel to eat.
The biggest surprise was the nearby Lorraine cemetary. This is a US military cemetary for those that fell in WW2. It is the largest in Europe. We had planned to visit a war cemetary (to educate our sons) on our route back to the UK. Lorraine was a chance not to miss.
We visited the following morning. We were moved to tears. The site hold 10.5k graves. Immaculately laid out and kept. An outstanding statement of respect and gratitude to those that lost their lives for us.
I highly recommend the hotel and a visit to the cemetary.
8/10
Excellent
05 Jun 2011
J

Great stopover

We used the hotel as a stopover on our journey to Switzerland. The staff were friendly and the hotel was clean and well located near the motorway. I would definitely use the hotel again if in the area - excellent value for money.
Partner
10/10
Exceptional
29 May 2011
Therese

The best hotel

This is the best hotel in our trip, Loved the hotel, the staff was very helper and friendly. The ground of the hotel is great, for both kids and family.

Would recommend this hotel to anyone, even any of the other Novotel hotel.
10/10
Exceptional
01 May 2011
Fidelma

Novotel Saint Avold, France

A fantastic hotel that was perfect for our mid-way break to Swizerland but would have been very happy to stay longer. Friendly helpful staff and all that you could want was here, including a pool to help us cool down after a long hot drive! Nice resturant with good food but order off the main menu to get bigger portions! Very easy to find.
8/10
Excellent
05 Mar 2011
Verified traveler

EXcellent service

A good hotel at a reasonable price
8/10
Excellent
24 Feb 2011
Nima

best hotel ever

Very clean and comfortable. excellent choice. Will go back for sure
10/10
Exceptional
06 Jul 2010
Kathleen

Novotel St. Avold, France

This hotel was perfect for our family. We spent one night on our way through France. We were impressed with the cleanliness, hospitality and comfort. Having the free Internet in the lobby with printer helped keep us on track with printing directions to our next destination. It was my husband's birthday and they brought him a complimentary glass of champage. I would recommend this hotel to anyone traveling in this region.
10/10
Exceptional
27 Aug 2009
Alice

Better than expected.

Restaurant was especially good. Service was efficient and friendly.
10/10
Exceptional
11 Aug 2009
S

Very good value for money

The service was very attentive, the bed comfortable, the shower wonderful. Great for a one night stop on the drive back from Italy to the UK. Even though the hotel has it's own restaurant (which we didn't try) the staff were happy to recommend some local restaurants. The swimming pool was clean enough, but it would have been nice to have a net available to scoop off the insects from the surface.
10/10
Exceptional
28 Jul 2009
M

Nice hotel for family good breakfast and pleasant pool

Good for one night stay during travel thru France and Germany
10/10
Exceptional
27 Apr 2009
Diane

Exceptional Value for the price

We only stayed 1 night, However, It was by far the best hotel for the money, great room and great food. Everyone was very helpful and kind to us. This hotel was located in St. Avold, France.
10/10
Exceptional
03 Aug 2026
Marco
Nice pool, 24/7 free water refill
10/10
Exceptional
30 Jul 2026
Sylvain
Belle chambre, bon service, lepetit déjeuner était selon moi un peu faible en choix
8/10
Excellent
28 Jul 2026
Anders
Dejligt stort værelse og hjælpsomt personale, som talte flot engelsk, dog fik vi ikke valuta for pengene i restauranten - maden smagte og var komponeret som fast food. God plads til parkering og tæt på motorvejen.
6/10
Pleasant
19 Jul 2026
Jörg
Zimmer waren nicht richtig sauber, muffeliger Geruch im Zimmer.
Kühlschrank war defekt, wurde aber getauscht.
Klimaanlage hat nicht richtig funktioniert.
Temperatur im Zimmer immer sehr warm.
Essen war ok.
Self
4/10
Poor
02 Jul 2026
Nicolas
Rummet var rent, men luftkonditioneringen var ur funktion. Personalen hade förvisso ställt in en fläkt som kompensation, men det var 28 grader i rummet och därför blev nattsömnen förstörd.

Vidare fungerade inte kylskåpet (minbar), vilket innebar att samtliga våra kylvaror blev förstörda.

Att saker slutar fungera är en sak. Det är sådant som händer. Dock är det inte ok att hotellet inte har en färdig plan för att kompensera gästerna.

När vi anlände hänvisade incheckningspersonalen till en chef som skulle vara på plats dagen efter för att diskutera någon form av kompensation. Någonting som det skulle visa inte stämde.

Slutligen måste ansvarig chef säkerställa att personalen som hanterar kunder är minst tvåspråkig. Att enbart prata franska när kunder kommer från länder där franska inte ens är ett andraspråk duger inte.

Utifrån vår upplevelse kan vi inte rekommendera hotellet förrän de får bättre kontroll på läget.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Vincent
Ok, rien de spécial / significatif
Self
10/10
Exceptional
06 Jun 2026
Fabien
Très bon séjour, personnel accueillant et agréable, chambre confortable
Business
8/10
Excellent
28 May 2026
Zhe
It is very family friendly hotel
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Laurent
Belle chambre bon lit
8/10
Excellent
10 Apr 2026
alain
Ras
Business
10/10
Exceptional
22 Jan 2026
Stéphanie
Toujours très bien accueillie !
Carte du restaurant très sympa
10/10
Exceptional
15 Jan 2026
Cédric
Très bien
Business
8/10
Excellent
30 Dec 2025
veronique
nous avons l'habitude de sejourner dans cet etablissement 2 fois par an
c'est pratique, la wifi est excellente pour travailler
certaines chambres ont le lit tresproche du mur mais dans l'ensemble, elles sont spacieuses
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Antoine
Chambre rénovée, très grande. Personnel très accueillant
Business
6/10
Pleasant
20 Nov 2025
Brigitte
Salle de douche avec joints très sales.
Business
10/10
Exceptional
16 Nov 2025
Stéphanie
Hôtel bien entretenu. Restaurant et petit-déjeuner parfait.
Personnel extrêmement gentil et serviable.
Je ne sais pas pourquoi mais j'oublie toujours ma gourde dans cet hôtel et à chaque fois, on me la met de côté ... ou on me cours après sur le parking pour me la rendre ^^
Business
8/10
Excellent
14 Nov 2025
Fabien
Personnel agréable, chambre spacieuse, literie de qualité
Business
10/10
Exceptional
06 Oct 2025
Torild

St. Avold Ma Maison

Bra og hunden kunne være med både i restaurant om kvelden og til frokost.
Partner
8/10
Excellent
13 Sep 2025
DAVID
Accueil au restaurant plutôt froid. Les tarifs y sont plutôt élevés. Pour l’hôtel la propreté des chambres pourrait être améliorée pour le reste tout est ok.
Business
8/10
Excellent
13 Sep 2025
Dany

Correct

Hôtel un peu à l écart de la ville, voiture indispensable.
Peu d activité autour.
Bon état et propre.
Restaurant un peu cher et de qualité moyenne.
Business

Location & surroundings

Novotel Saint-Avold
Avenue De Fayetteville Rn 33, Saint Avold, France

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Novotel Saint-Avold

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