Goldcity Hotel Alanya

Turkey , Antalya
ALANYA, Kargicak Mevkii
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50 reviews shown

10/10

Exceptional

19 Aug 2020

Wajstar

Well this year has been a year of many firsts and different experiences. After a world wide lockdown and different ways of living, I think most of us were in need of a quality holiday. After mulling over options with all the restrictions in place. Will it be statycation or risk going abroad with everchanging rules. We put our trust in Allah and decided to go Turkey and chose Gold City as our resort. Totally feel it was a blessed choice that was guided by Ar Rahman niRaheem. We took the risk and booked individually through websites on our own and got a deal of the century to start with. On Arrival The looming complex on top of a hill did really look majestic. We arrived at this sprawling complex of a grand hotel and surrounding villas and first impressions were spectacular. Due to Covid the complex was pretty empty We were given a pool facing apartment with a superb view of the sea as well. Apartment was Great. Pluses=Bath with a Jacuzzi, WASHING MACHINE,Balcony with superb views. Comfortable beds. Bath was leaking but we reported it and they repaired the issue so all was fine. There are lots of facilities at the hotel. about 5 restaurants, all were closed due to Covid. They had a burger bar on Lower floors, Enjoy Burger semi Gourmet, type burgers for around £4 to £5 pounds with Chips, Absolutely delish and totally reasonable prices for Hotel of this calibre. Loved the burgers here, ordered quite a few... just call us Elvis. They have a cinema, nightclub, spa and massage facil

Leisure Family

10/10

Exceptional

25 Aug 2018

Uday

The right choice for your Holiday.. Gold city!

It was a very nice Hotel. The staff were very friendly and spoke very good English. The beach is very close and the hotel provided transport to and from the beach. There is also transport to the centre at a good price. You can also rent a car from the hotel and there is free parking. The food was delicious and there is a wide selection of different dishes. The room was very spacious! Provided a safe, a washing machine and even a Jacuzzi!! There was amazing views from the balcony. The hotel provided for our needsand provided us with the extra bed. There are lots of swimming pools and the waterpark was amazing the entertainment program at night was very nice.I highly recommend this hotel thank you Gold City!

Family

4/10

Poor

06 Jun 2018

Sash

The resort had guests mainly from Russia (or formerly Russian States) and hence most of the food were catered to their taste robbing my enthusiasm for authentic Turkish food.
2. Announcements, live entertainment and kids activities were all spoken in Russian and hosts were speaking in foreign language(Russian) which meant my kid was alienated completely from the group.
3. very few staff spoke English making it very difficult for me to ask for basics
4. On the day of check out, my 4yr daughter was stopped getting into the restaurant because she didn't have wrist band (the fact is she never had it from day one). Staff's attitude changed completely when I checked out which was hard to digest and made me more eager to get out of the place.
Definitely not recommended for British tourists.

8/10

Excellent

16 May 2018

Verified traveler

Really Nice

All positives, everything was good other than the following

although food was ok, it was repetitive.The snack bar food was really nice

thr staff at the sheesha bar arent the nicest. All other staff were really nice

After asking several times for the A.C to be sorted because the room was without a remote, they never sorted it

accomodated more for russians. when speaking to agents or shop staff they said their brochures were designed for russians which automatically made me not purchase anything / arrange any activities with them.

10/10

Exceptional

11 Oct 2017

Verified traveler

this hotel is excellent I am so happy all things is very good

8/10

Excellent

19 Aug 2017

Verified traveler

Great staff and all inclusive facilities

We had a lovely time at the hotel. The All inclusive service was excellent and all the staff were great especially the staff at the buffet restaurant and snack bar.
We were disappointed with the heat in the reception and lobby area. The air conditioning was not on although I was told it was on but cos doors are open it was not effective, but I went under the air con and could not feel any cold air coming out.
The room was very good but mattress and pillow were too soft.
Location of hotel was far out and taxi was expensive but we knew about this before we left and also our plan was to spend most of our holiday at the hotel
Entertainment was good

Family

6/10

Pleasant

25 Jul 2016

BigE

Good for kids......but

We were kindly upgraded to a deluxe from a villa, and the room was generally excellent. We had a huge jacuzzi and Internet and A/C worked perfectly, but only in the room. Everywhere else, the A/C and Internet hardly works. You spent hours a day trying to connect to wifi when In reception or by the pool while sweating because the A/C doesn't work anywhere in the hotel except for your room. Also, the food got extremely boring over the 7 days and could generally have been better. Apart from that, I and my kids had a nice time. The gym and pool facilities were decent.

4/10

Poor

23 Jul 2016

hazem

no body speaks English , house keeping is terrible

no body speaks English , house keeping is terrible and if they come they are selecting in cleaning
it is rates five star should be 3 3.5 star

10/10

Exceptional

06 Dec 2015

brilliant family fun

Staff are very welcoming and polite, impressive facilities, pools, entertainment, food everything makes it a perfect package..

Family

10/10

Exceptional

27 Oct 2015

jane15

Had a excellent time - when the weather was bad we had things to do inside the hotel as they had a lot of facilities and entertainment. Liked the free shuttle to the beach and the bus in to town was cheap.

10/10

Exceptional

25 Jun 2015

Verified traveler

Short stay in a Family size room. Everything was nice. Furniture and things looked a little worn, no surprise. The neighborhood surrounding the hotel was banana farms and shacks. But overall, they had descent food and good service.

Family

8/10

Excellent

23 Oct 2022

Henrik

Valmue for money

Supergodt til prisen.
Hotellet og faciliteterne helt i top, virkelig valmue for money.
Hvis de vil forbedre det yderligere, er det på vedligehold og service.

Friends_and_family Family

6/10

Pleasant

08 Aug 2022

Mohamad

For få elevatorer til så mange værelser, utilstrækkelig roomservice og kedelig buffet. Fællesarealerne indendørs er uden aircondition.

Personalet var overordnet set meget venligt, værelserne i en rigtig god størrelse og lækker udsigt fra hotellet.

Friends_and_family Family

8/10

Excellent

24 Oct 2021

Line

Too many people that

Friends_and_family Family

2/10

Poor

15 Aug 2021

mohammad

Extremt dåligt

Detta är min fjärde och sista gång jag åker till Goldcity hotell. Extremt orent och otrevliga personal. Samma mat nästan varje dag. Personal som inte kan engelska. Hissar som aldrig kommer. Aldrig mer detta hotellet.

Friends_and_family Family

4/10

Poor

15 Aug 2021

farah

Min upplevelse

Jag upplevde hotellet i ett gammalt och dåligt skick. Städningen var katastrof i rummen. Allmän dålig service och inte så trevlig personal.

Friends_and_family Family

8/10

Excellent

08 Aug 2021

Ali Riza

Aile oteli.

Güzel bir deneyimdi. Çocuklar için mükemmel bir otel. Aile ile gidilecek en iyi otellerden. Yemekler genel olarak güzeldi. Et yemeklerini orta başarılı idi. Mezeler mükemmeldi. Tavuk yemeklerini ve sebze yemeklerini güzel yapıyorlar. Odalar harika diyebilirim. Her türlü ihtiyacınızı karşılayabileceğiniz bir otel. Aileniz ile gidecekseniz tavsiye ederim.

Friends_and_family Family

10/10

Exceptional

01 Nov 2019

Hanne

Super

Blev taget imod ved min transfer, hurtig og venlig ved Receptionen.
Vætelse før tid.
Rent og pænt, fantastisk udsigt, dejlig mad og super service. 🙏
Kommer tilbage til dette sted.

Self

10/10

Exceptional

21 Oct 2019

Sercan

Çok çok güzel bir tatildi

Öncelikle çalışanların güler yüzlü olması yemeklerin lezzetli olması çok güzeldi denize uzaklığın sorun olacağını düşünüyordum otele gittiğim zaman öyle olmadığını gördüm her yarım saatte kalkan araçlar mevcuttu, bir tatilden daha fazlası diyebilirim. Tekrar görüşmek üzere gold city

Friends

10/10

Exceptional

13 Sep 2019

Yavgenya

Фантастически

Класссссс

Family

10/10

Exceptional

02 Jul 2019

Can

Mükemmel

Havuzlar, aqua park, yemekler çok güzeldi. Animasyon da fena değildi. Ailelere tavsiye ederim.

Family

10/10

Exceptional

24 Jun 2019

Omid

Mycket bra

Mycket fin hotell, rent room, trevliga staff, jätte fin utsikt, jätte god mat.

Family

10/10

Exceptional

23 Oct 2018

Aase Bank

Dejlig sted

Altid en god oplevelse på Goldcity, god og sød betjening. Dejlig sted, lidt udenfor Alanya, men by helt derind, og masser af forretninger.

Partner

10/10

Exceptional

08 Oct 2018

Kamil

Very good stay, but a little need to be changed

Not every staff's personel were kind, sometimes even unpollite and don't speak Engilish (only Russian); hotel situated very fram from city; simply rooms need some renewal; very noisy animations on the pool; take care of the rooms with view to main pool; very long waiting for elevators; otherwise everything excellent - foods, aqua park, design of hotel;

Partner

2/10

Poor

12 Aug 2018

Kenneth

Stay away.

Realy bad hotel. No service, No wifi No tv No aircondition and No personal taking anything seriosly. Stay away. Var rental whit defekt cars. And No refunds.

Family

10/10

Exceptional

30 Jul 2018

Henrik

Lækkert hotel

Super hotel med mange lækre swimmingpools. Vi boede 4 personer i en familie suite, bestående af opholdsrum med udgang til fin stor altan. 2 fine soveværelser med hver deres badeværelse. Lidt bedre Wi-Fi er dog stadig at ønske.

Family

6/10

Pleasant

24 Jul 2018

Anne-Mette

Total dårlig WIFI.. Prøvet bedre mad (kød, fisk,kylling)

Family

10/10

Exceptional

05 Jul 2018

Therese

Drömmen för familjen

Underbart fint å lyxigt hotell, jacuzzi på rummet, fantastisk utsikt och underbart roliga faciliteter!

Family

10/10

Exceptional

03 Jul 2018

Peter

Allt du behöver

Detta hotell erbjuder allt du behöver, härliga pooler, aktiviteter från ett fantastiskt entertainment team, disco för barnen, underhållning för vuxna varje kväll. Bra mat, jättetrevlig personal, smidig transfer till havet och stan. Kommer definitivt att återvända (för tredje gången).

10/10

Exceptional

06 Jun 2018

Charlotte

Det har været så dejligt et ophold kommer gerne igen

Family

10/10

Exceptional

03 Jun 2018

Kirsi

Perheloma

Hieno paikka, sopii perheille. Altaalla musiikki aika kovalla kun on paljon ohjelmaa. Todella ystävällistä henkilökuntaa. Siisti.

Family

8/10

Excellent

03 Jun 2018

Sara

Skuffende

Meget beskidt badeværelse. Blandt andet afføring på toiletbrættet og sorte fuger i hele brusekabinen. Stort hul i væggen samt safety boksen var helt i stykker. Vi fik tildelt nyt værelse, men mindre og uden brusekabine. Absolut ingen wifi i nærheden af værelset, kun nede ved pool området. Vi brugte meget tid på dette, super ærgerligt.

Family

6/10

Pleasant

26 May 2018

Sahin

Kotu

Aqua parkı çok kısa açık
Elemanların hiç biri turk misafirler le ilgilenmiyor bile

Family

10/10

Exceptional

11 May 2018

Mohammad

Best hotel in Alanya

This is the best hotel you can choose. Shuttme to the beach free every two hours, and even shuttle to Alanya centrum. I give this hotel 5 stars for everything, even the food and security.

Partner

10/10

Exceptional

30 Oct 2017

Charlotte

super dejligt sted med plads og rum.

helt fantastisk ophold, vi have dette kan varmt anbefaledes til andre. og vil gerne komme igen

Family

10/10

Exceptional

09 Oct 2017

Alanya'nın hem ekonomik hem kaliteli Oteli

Alanya'da en sevdiğim Otel

tam bir aile Oteli her şeyi ile mükemmel

10/10

Exceptional

25 Sep 2017

BAYRAM

Çok pahali

Gayet güzel bir otel defalarca bu otelde kaldım. ancak fiyatlar anormal derecede yuksek

Family

8/10

Excellent

24 Sep 2017

Alice

Der var engang

Besøgte goldcity første gang for 6 år siden hvor det var enormt flot og extravagant, et af de aller flotteste i alanya men siden da er hotellet ikke blevet passet så det erbegyndt at forfalde, tegl og flise ligger løse rundt omkring, flækkede ruder, jacussi på værelse virkede ikke, lofter dryssede overalt på hotellet. Buffeten var det samme mad hver dag ikke meget variation. Hotellet ligger på et bjerg langt væk fra alting, så hvis man vil se andet end hotellet er man nød til at finde taxa eller bus.

Partner

8/10

Excellent

14 Aug 2017

Onur

Fena defil orta

Otel temizlik olarak fena değildi yemekler lezzetliydi ama bi konuyu geçemicem hijyen konusunda sıkıntı var havuzda pis bi lahım kokusu geliyor hamburger tabagınının içinde ufak bi böcek cıktı onun dısında yer olarak merkeze uzak cok uzak ama her hotelde olabilecek seyler gibi geliyor bana genel itibariyle fena degildi aile ile güzel tatil gecirilebilecek otellerden biri

Partner

8/10

Excellent

28 Jul 2017

Harun

Det var en toppen semester i alanya

Family

8/10

Excellent

02 Jul 2017

ömer

Konum en iyi otel

Öncelikle otelin konumu çok iyi alanyanın en iyisi oldugunu düşünüyorum ( otel gözlemimde bay personelin egitimsiz oldugunu bütün alanlarda anlaşılıyor buda bizler için çok üzücüdür otelin şeflerinden ömer bey ve burak bey dışında egitimli bir turizimci göremedim eyer kendisi olmasaydı iletişim kurabilecek kimseyi görmek mümkün olmayacaktı yerli ve yabancı misafirlere davranış ilgi alaka kesinlikle kabul edilebilir deyildi daha önce rixos mgc lıfe vb otellerde misafir olarak bulundum gözlem olarak otelinizin tüm personelini acil olarak misafir ilişkilerini anlatılması egitime tabi tutulmasını öneririm bukadar güzelbir otelin bukadar egitimsiz personel olması ciddi bir kayıp ülkemiz ve turizmin bukadar sıkıntı oldugu bir dönemde misafirlere bukadar itici bir agırlama kabul edilemez sizlerin bu konuyu deyerlendir menizi rica ederiz yakın Zaman da tekrar misafir olmak istiyoruz esenle kalınız herşey için tşk ederiz

6/10

Pleasant

28 Jun 2017

Marlene

One night

Skitigt på balkongen
Började städa när vi kommit till rummet

10/10

Exceptional

22 Nov 2016

nurhan

ilk kez bir tatile çıktığım için kıyaslama yapıp +/- yapma şansım yok. Ama ailem ve benim için güzel, keyifli bir tatildi. Çalışanlar ilgili, yemekler güzel, yemek alanı hijyenik. Herşey güzel ve kaliteliydi. Fakat rezervasyonumu yaptıktan sonra oteli aradığımda özellikle havaalanından servis var mı diye sordum ve ona göre gazipaşayı seçtim. Uçuş gecesi oteli yine aradım servis için. Yine bana servis var bilgisi verildi. Sabah uçaktan indiğimizde oteli aradığımda otele servis olmadığı söylendi ve yardımcı da olunmadı. Size bu bilgiyi kim verdi gibi anlamsız bir soru soruldu. 100 liraya otele geldim. Bu sene goldcity'ye tekrar gitmezsem sırf bu olay yüzündendir.
İyi çalışmalar.

Family

6/10

Pleasant

30 Oct 2016

Kevin

Lækkert hotel men maden og sengene var dårlige

Kæmpe stort hotel med gode faciliteter. Stort spa område til at forkæle sig selv... kæmpe swimmingpool så man enda kan svømme baner.

Selvom der var flere retter at vælge imellem hvad mad angår så levede det ikke op til et 5 stjernet resort.

Sengene var også dårlige at sove i.

Family

8/10

Excellent

23 Oct 2016

Kenneth

Hotel med udsigt og aktiviteter for hele familien

Vi har været der 4 gange nu. Vejret har altid været godt og hotellet er en god standard for Tyrkiet.Vi har altid fået nogle super værelser med den bedste udsigt man kan tænke sig. Samtidig er der noget for vores børn. Der er underholdning og et godt vandland tilknyttet hotellet. Samtidig er der actionpools og stillepools. Der kan dog være lidt langt til stranden, som man kan komme via hotellets beachbus. Her sidst på sæsonen kan maden være lidt for ensformig. Vi har altid haft en god oplevelse på dette hotel til en rimelig pris.

Family

8/10

Excellent

22 Oct 2016

Jörgen

trevlig personal

Family

8/10

Excellent

26 Aug 2016

Verified traveler

Masser mad hele tiden

Det var været fint med mad hele tiden. Men servicen på snack bar var ringe, da tjeneren sagde til mig at jeg selv skulle hente min drikkevarer.

6/10

Pleasant

22 Aug 2016

Verified traveler

Amfity(underholdning) om aftenen var på lavt nivea. Det var slet ikke professionelt.
Service på snack bar var dårligt, personalet betjente ikke så godt.
Damen der lavede gøzleme vil ikke give det antal gøzleme man vil have fordi hun skulle lukke til tiden, hvad med flere personale så ?
Derudover mega lang kø.

6/10

Pleasant

15 Aug 2016

Verified traveler

Da wenig Gäste vor Ort waren war die Küche und Auswahl für mich ungenügend

10/10

Exceptional

03 Jul 2016

Mika

Hienolla paikalla ja upeat näköalat. Perhesviitti todella iso ja hyvinvarusteltu.