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Palais Al Firdaous

Fez · Morocco

4 Et 6 Derb Miter Zenj Four - FesView location

6.4/10Good7 Reviews
Cleanliness7.2/107.2
Service6.0/106.0
Comfort7.4/107.4
Condition7.0/107.0
Neighborhood7.4/107.4
Amenities6.0/106.0
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  • Family hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palais Al Firdaous

Located in the heart of Fes's old city, in the charming Zenchfour neighborhood, this traditional guesthouse resides within a beautifully restored 16th-century palace. The architecture showcases a stunning blend of Hispano-Moorish styles, seamlessly integrating modern comforts. Rooms are elegantly appointed with traditional fabrics, intricate cedar woodwork, and vibrant zellige tilework.

Guests can enjoy Moroccan mint tea and pastries on the panoramic terrace or savor authentic Fassi cuisine in the restaurant, with menu options to suit all tastes and dietary preferences. Secure parking is available nearby.

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With a stay at Palais Al Firdaous in Fes (Fes El Bali), you'll be a 4-minute walk from Bab Guissa and 5 minutes by foot from Zaouia Sidi Ahmed Tijani. This family-friendly hotel is 0.1 mi (0.2 km) from Funduq al-Najjarin and 1 mi (1.5 km) from Henna Souk.

Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring private plunge pools and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • 24-hour pool access
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MAD 75 per person (roundtrip)
    • Airport shuttle fee per child: MAD 75 (roundtrip), (from 3 to 6 years old)
    • Nearby parking fee: MAD 10 per day (984 ft away)
    • Hosted evening meal: MAD 20

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Spanish

Nearby attractions

Bab Guissa 0.4 km / 0.2 mi
Zaouia Sidi Ahmed Tijani 0.4 km / 0.3 mi
Henna Souk 0.5 km / 0.3 mi
Al Attarine Madrasa 0.6 km / 0.4 mi
Souk El Attarine 0.6 km / 0.4 mi
Nejjarine Square 0.6 km / 0.4 mi
Moulay Idriss II Mausoleum 0.6 km / 0.4 mi
Kairaouine Mosque 0.6 km / 0.4 mi
Funduq al-Najjarin 0.6 km / 0.4 mi
Sidi Moussa Tannery 0.7 km / 0.4 mi
Talisman Art Gallery 0.7 km / 0.5 mi
Chouara Tannery 0.7 km / 0.5 mi
Chrabliyine Mosque 0.7 km / 0.5 mi
Seffarine Square 0.7 km / 0.5 mi
Saffarin Madrasa 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2005
  • Year of most recent renovation: 2009
  • Number of floors (main building): 2
  • Double rooms: 3
  • Junior suites: 6
  • Suites: 2
  • apartment
  • MasterCard
  • Visa
  • Maestro
  • 24-hour reception
  • Check-in hour
Show 43 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa treatments
  • Breakfast buffet
  • Special dietary options
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Palais Al Firdaous

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 BedroomSUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Palais Al Firdaous

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Palais Al Firdaous

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEWDouble or Twin • POOL VIEWDBT.VP

    Photos are not available for this room type.

    Palais Al Firdaous

    Double or Twin POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Palais Al Firdaous

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEXRoom • DUPLEXROO.DP

    Photos are not available for this room type.

    Palais Al Firdaous

    Room DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Palais Al Firdaous

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Palais Al Firdaous

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DUPLEXDOUBLE • DUPLEXDBL.DP

    Photos are not available for this room type.

    Palais Al Firdaous

    DOUBLE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Palais Al Firdaous

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ACCESSIBLE SMOKINGSUITE • ACCESSIBLE SMOKINGSUI.H6-JK

    Photos are not available for this room type.

    Palais Al Firdaous

    SUITE ACCESSIBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ACCESSIBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Palais Al Firdaous

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Palais Al Firdaous

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Palais Al Firdaous

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathtub: 1
    • Radio
    • TV
    • Direct dial telephone
    • Bathroom: 1
    • Terrace
    • Safe
    • Hairdryer
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Washing machine
    • Minibar
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE POOL VIEWDouble or Twin • DELUXE POOL VIEWDBT.DX-VP

    Photos are not available for this room type.

    Palais Al Firdaous

    Double or Twin DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palais Al Firdaous

6.4
Good
7 Reviews
Cleanliness
7.2 /10
Service
6.0 /10
Comfort
7.4 /10
Condition
7.0 /10
Neighborhood
7.4 /10
Amenities
6.0 /10
5 reviews shown
8/10
Excellent
01 May 2018
Emily

family holiday in Fes

We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The \"pool\" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.
Family
8/10
Excellent
22 Mar 2018
Verified traveler

Great value for money!

The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)
Partner
6/10
Pleasant
29 Dec 2025
Hadia Amadou
They don’t make effort to contact us
8/10
Excellent
26 Jan 2020
Verified traveler
Muy buena atención y un buen desayuno
Partner
4/10
Poor
05 May 2019
remy

Non fiable

Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Partner

Location & surroundings

Palais Al Firdaous
4 Et 6 Derb Miter Zenj Four - Fes, Fez, Morocco

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Palais Al Firdaous

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