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Palais Ommeyad Suites & Spa

Fez · Morocco

Zenjfour Bab Guissa, 48View location

7.0/10Very good19 Reviews
Cleanliness7.6/107.6
Service8.4/108.4
Comfort7.4/107.4
Condition7.0/107.0
Neighborhood7.4/107.4
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palais Ommeyad Suites & Spa

Indulge in a rejuvenating experience at our spa, offering massages, body treatments, and facials. Unwind by the outdoor pool or in the steam room. This riad also provides complimentary Wi-Fi, concierge services, and a hair salon. Enjoy lunch at our restaurant, or order 24-hour room service.

End your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 11:00 AM. Additional amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Airport transfers are available for a surcharge (24 hours a day), and free self-parking is available onsite. Our 32 air-conditioned rooms feature private spa tubs and LED televisions, along with complimentary Wi-Fi and satellite programming. Private bathrooms include shower/tub combinations, deep soaking bathtubs, and bidets.

For your convenience, we also provide phones, safes, and desks. Nearby attractions include Bab Guissa (0. 3 km), Zaouia Sidi Ahmed Tijani (0. 6 km), and the Fes Tanneries (0. 8 km). The preferred airport is Fes (FEZ-Saiss), 20. 2 km away.

Read more about this hotelShow less

With a stay at Palais Ommeyad Suites & Spa in Fes (Fes El Bali), you'll be steps from Bab Guissa and 8 minutes by foot from Zaouia Sidi Ahmed Tijani.

This luxury riad is 0.6 mi (1 km) from Nejjarine Square and 0.7 mi (1.1 km) from Moulay Idriss II Mausoleum. Make yourself at home in one of the 32 air-conditioned rooms featuring private hot tubs and LED televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MAD 40.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MAD 50 per vehicle

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Bab Guissa 0.3 km / 0.2 mi
Zaouia Sidi Ahmed Tijani 0.6 km / 0.4 mi
Henna Souk 0.7 km / 0.4 mi
Nejjarine Square 0.7 km / 0.5 mi
Souk El Attarine 0.7 km / 0.5 mi
Funduq al-Najjarin 0.8 km / 0.5 mi
Al Attarine Madrasa 0.8 km / 0.5 mi
Moulay Idriss II Mausoleum 0.8 km / 0.5 mi
Sidi Moussa Tannery 0.8 km / 0.5 mi
Kairaouine Mosque 0.8 km / 0.5 mi
Chrabliyine Mosque 0.9 km / 0.5 mi
Talisman Art Gallery 0.9 km / 0.5 mi
Chouara Tannery 0.9 km / 0.6 mi
Seffarine Square 0.9 km / 0.6 mi
Saffarin Madrasa 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 32
  • Number of floors (main building): 3
  • Junior suites: 4
  • Suites: 32
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
Show 109 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverageExtra charge
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting service
  • 24-hour security
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Golf desk
  • Luggage room
  • Toaster
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Private pool
  • Library
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack barExtra charge
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Outdoor freshwater pool
  • Parasols
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • Entertainment programme for adults
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • Full board
  • Full board without drinks
  • Full board with non-alcoholic drinks
  • Full board with drinks
  • All inclusive
  • All inclusive without drinks
  • All inclusive with non-alcoholic drinks
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Gala dinner
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • Aqua fit
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-4

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Palais Ommeyad Suites & Spa

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palais Ommeyad Suites & Spa

7.0
Very good
19 Reviews
Cleanliness
7.6 /10
Service
8.4 /10
Comfort
7.4 /10
Condition
7.0 /10
Neighborhood
7.4 /10
Amenities
6.0 /10
15 reviews shown
6/10
Pleasant
29 Dec 2024
FAWZI
The hotel is tired and needs updating, restaurant for breakfast is poor in quality of selections and the response to serve in the hotel in general is very slow.

The pictures about the hotel in the net are far different than the reality.
Partner
10/10
Exceptional
02 May 2023
TAHIR
Lovely place in Fez not far away from old Medina.
Leisure Partner
10/10
Exceptional
09 Apr 2023
Peter

Great Riad

Fantastic riad inside city walls. Very attentive and friendly staff.
Friends_and_family Family
2/10
Poor
26 Nov 2022
Tomas
I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected.
Business Self
10/10
Exceptional
21 Apr 2019
Umer

Great Place! Thumbs up from Scotland!

Great place to stay! They gave us a good room and everything was very nice. We had the senior suite to ourselves and the hotel was very accomodating
Family
8/10
Excellent
31 Oct 2018
Verified traveler
Great traditional experience with very helpful and friendly staff.
2/10
Poor
02 Apr 2018
Jana

Moved us to 2 star category without any refund

The hotel overbook themselves and then they moved us to 2star category hotel. We ask for refund they didn't refund us anything. Stay away , bad service .
Family
10/10
Exceptional
16 Apr 2017
expats France

Wonderful staff

Excellent value for money with staff that can't do enough for you
8/10
Excellent
03 Dec 2016
Verified traveler

Great Hotel with Excellent Service

The riad was gorgeous and located atop a hill in a quiet area of the medina. The staff was great and made us feel like VIPs throughout our stay.

We were upgrades to a 2 bedroom/2 bathroom suite that was comfortable, spacious, and had an old worldly charm.

Breakfast was also great.

The only downside is that the AC in my room wasn't working properly as it felt so warm despite lowering the temperature.
2/10
Poor
27 Apr 2026
Sam
Very old hotel. Advertisment is misleading. Located in a small street with lots of construction. Hotel should be in the 3 stars category. Rooms have a lot of humidity and are very basic in furnishing including Suites.
Partner
8/10
Excellent
04 Jan 2020
Martine

Merci à tout le personnel

Le mieux dans cet hôtel, c'est le personnel ! tout le monde est aimable, souriant, attentif, prêt à vous aider pour faciliter votre séjour. MERCI À TOUS.
Emplacement : tout au nord de de la médina près de Bab Guissa, contre le rempart, donc très excentré. Difficile de trouver son chemin pour aller au centre de la médina, mais au moins il y a des taxis tout près.
Hôtel confortable, suites spacieuses, - un peu sombres à cause des carreaux colorés aux fenêtres mais c'est peut-être mieux l'été.
Wi-fi : fonctionne très mal dans les chambres, il vaut mieux aller près de la réception.
Restaurant correct, et très bon couscous fassi. Prix élevés en comparaison de la médina, mais c'est pratique de manger dans l'hôtel, surtout le soir. Alcool possible.
Le réveillon nous a été annoncé comme obligatoire, mais finalement on nous a laissés choisir. Nous l'avons pris, quoique pas enchantés de manger du foie gras et des noix de saint-jaques à Fès, mais le repas était excellent. Avec spectacles divers, gnaouas, danseuse du ventre et musiciens, ce dîner-gala est à 160 euros/personne.
Navette aéroport : si vous prévenez par mail ou téléphone, l'hôtel vous envoie un taxi, qui vous attendra avec une pancarte à votre nom et vous mènera à l'entrée de l'hôtel. Coût : 25 euros = 250 Dh.
Nous avons pr!s un guide de l'hôtel le premier jour pour repérer les sites importants : à 8 personnes, 25 euros par couple de 10h à 16 h y compris le temps d'un repas dans la médina. Bon guide.


Partner
6/10
Pleasant
05 May 2018
maria regina

Poderia ter sido melhor

O hotel é muito escuro e sem graça
Você fica perdida
Não conseguiam encontrar minha reserva já paga
Partner
8/10
Excellent
12 May 2016
AB

Une Expérience heureuse

Un hôtel avec du charme et une équipe exceptionnelle
10/10
Exceptional
14 Jan 2016
Sonia Garcia

Magnifica estancia

Estuvimos 7 noches en navidades 2015,la estancia fue muy satisfactoria,nos alojamos en una habitación familiar muy amplia y cómoda con dos dormitorios grandes y un salón.
Bien decorada. El servicio, la limpieza y las atenciones fueron estupendas.
Los desayunos espectaculare y con un servicio excelente. El wifi como una bala y la experiencia en el hamman del hotel absolutamente recomendable, incluso para un niño de 11 años.
Indudablemente cuando vuelva repetiré y este será mi hotel.
Además tiene una situación estupenda , a la vez que está dentro de la medina se encuentra al lado de una de las puertas, por lo que los taxis (que no entran en la medina)te dejan practicamente al lado sin tener que internarte con maletas o de noche con niños por esas calles que de noche imponen un poco.
Family
4/10
Poor
02 Jan 2015
jakofuté

NE MERITE PAS DU TOUT 5 ETOILES

Hotel assez bien situé en bordure de médina , mais parfaitement inconnu des chauffeurs de taxi ( un signe ! )
Globalement TRES SOMBRE : bar sinistre presque en sous-sol ,grande chambre très peu lumineuse et vieillotte avec équipement plutôt complet ; restaurant sous forme de 3 salles alignées avec carte très limitée et cuisine quelconque , mais service souriant .
Aucune documentation au service de la clientèle , aucune presse disponible ; piscine minuscule .
BREF : un 3 étoiles qui a besoin d'être rafraichi ...
Partner

Location & surroundings

Palais Ommeyad Suites & Spa
Zenjfour Bab Guissa, 48, Fez, Morocco

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Palais Ommeyad Suites & Spa

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