Name: Motel 6 Salem
Address: 1401 Hawthorne Ave Ne, Salem, 97301, US

4/10

Poor

13 Jul 2026

Nancy

Checkin was as expected. Room was very clean, but in poorly maintained condition. The TV and stations offered were fine. The window would not latch/lock. There were extra security bolts in place, but didn't look installed properly to prevent any serious break-in attempt. There was barbed wire around the parking lot fence and the stairs to the second level were not in a public visible area. It didn't really feel safe. I reported the problem with the window at check out, but the staff either didn't understand, or didn't see the problem that the window would not latch or lock. The price I was charged doesn't match my printed bill. Definitely, would not recommend, particularly to a single traveler.

Partner

10/10

Exceptional

08 Jul 2026

Henry Alan

Great, very helpful staff here, helped me out when I booked the wrong date because it was after midnight when I made the reservation. I was originally going to stay here for two days but kept extending because they were so great. Not in the greatest part of town but the parking lot is well lit and felt secure, and nothing bad happened to my car, I just wouldn't leave visible belongings in it.

Self

2/10

Poor

05 Jul 2026

Ally

My husband didn’t even stay. He pulled into the parking lot and it looked so sketch he pulled right out of the parking lot without stopping.

Self

2/10

Poor

03 Jul 2026

Shivam

Staff was really helpful but the location was not good and staff did help us to refund so much appreciated

2/10

Poor

29 Jun 2026

Misty

Drug deals and loitering in the parking lot. Having to ask them to quit leaning on my car. Blaring music until two in the morning. Fighting and screaming past midnight. Dogs barking all night long. The room was disgusting and I didn’t want to touch a single thing. We didn’t get any sleep and couldn’t wait for office staff to show up so we could get far away as possible. They said they would refund the next two nights we paid for but we are still waiting to see it.

Pet

2/10

Poor

29 Jun 2026

Anna Colleen

Did not stay...reservation was for 2 beds only room available was 1 bed. Card was charged anyway. Still in dispute.lots of homeless people on pathways around the property.

Family

6/10

Pleasant

28 Jun 2026

Christi

Not enough towels for the 4 of us and no hairdryer

Friends_and_family Friends

6/10

Pleasant

24 Jun 2026

Je'lan

The staff was very helpful and courteous. My room was clean but not cleaned during my three day two night stay. Also I requested a non-smoking room but it still smelled like smoke.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Katy

Clean

Friends

10/10

Exceptional

22 Jun 2026

Lola

Very clean and lady at front desk was VERY helpful and professional.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Dale Edward

Room appears decently clean, towels are fresh and soft enough, small bar soap is provided in room, NO shampoo/conditioner. No mini fridge.

The bad, I did see and smash 4 small roaches, smaller than a pinky nail, probably at the end of the last spray

Location is not bad to get around Salem

Self

2/10

Poor

16 Jun 2026

Karissa

I was going to stay here until I pulled into the parking lot. There were people working on vehicles like an automotive shop, people squaring in the parking lot, and lots of weird traffic which was no place for me to stay with my baby. I thought this one had been renovated like some others but seems like they may have used photos from another location. I called to cancel my trip and the manager was kind enough to allow it given my situation with my baby. If u hadn’t had my baby I wouldn’t have mind as much.

Family_with_children

6/10

Pleasant

15 Jun 2026

DONALDA

The staff were all friendly and helpful. The room was partially renovated. The curtain on the window had holes in it. The biggest inconvenience, however, was the lack of a refrigerator, microwave, and hair dryer. We were told that the owners(?) decided to remove these items from the rooms.

Partner

2/10

Poor

14 Jun 2026

Ina

Not clean, shower didn’t work, staff not empowerec

4/10

Poor

14 Jun 2026

Elizabeth

The staff were kind and happy to help, but sadly this is where the positive factors of this hotel end. The rooms are what you might expect from a 2-star hotel, but the sheer amount of cigarette burns and stains everywhere should have been an indication of what was in store. We stayed two separate nights. The first night we slept on sheets with cigarette burns in the fabric. The second night, the room smelled so strongly of smoke, that I developed a sore throat that still hasn't gone away a week later. Looking back, I should have requested a new room, or paid an extra $10-20 to stay somewhere nicer.

Partner

6/10

Pleasant

12 Jun 2026

DIXIE

The area had a transient going through the garbage cans after checking in at 4 . Did not feel safe in that area.
Someone’s car alarm went off at 2 am.
Place needed updated windows , better beds and bedding.

Self

10/10

Exceptional

11 Jun 2026

Scotty

Stafff on point as hell

Self

8/10

Excellent

08 Jun 2026

Braden

Air conditioning was great. Easy to check in and check out. Cleaning staff were very nice. The light switches on one side of the room were finicky but the others worked!

Partner

2/10

Poor

08 Jun 2026

Ellen

There are cobwebs in the corner, No hot water, sketchy neighborhood. Asked for two queen beds and got two doubles.

Family_with_children

2/10

Poor

05 Jun 2026

Jeremy

1st room was dirty. 2nd appeared clean at 1st glance.. but was filled with bugs slowly dying obvious that it had been recently bombed with pesticides. When you walk in, you can almost instantly feel crawling on your skin. Stay away from 146 and 138. Possibly others

Partner

8/10

Excellent

26 May 2026

Yuri

Close to Highway, but no refrigerator

Family

4/10

Poor

21 May 2026

Roxanne

The service was decent, and the bed was clean and comfortable, but the walls were paper thin. You could hear people walking about ,vehicles engines rumbling, things dropping in the room next to mine. The room that I received had a leaky bathtub, holes in the curtains, floorboard that were bowed.

2/10

Poor

20 May 2026

Thomas

Parking a good. No microwave, no coffee, no anything. They do not enter into the rooms at any time if someone has booked it. I really would not give them any stars.

Family

10/10

Exceptional

18 May 2026

Quincy

Dope staff

8/10

Excellent

18 May 2026

Mark

Was a good stay for tha price, staff was great, had enough parking for us

Friends_and_family Family

6/10

Pleasant

10 May 2026

Sherry

Room old and dated, no fridge or microwave

Pet

6/10

Pleasant

04 May 2026

Elaine

Was noisy. No hot water in the morning for shower.
We didn’t have high expectations because of the price and it met our needs.

Partner

2/10

Poor

24 Apr 2026

Bryson

I found mold and a cockroach in my room

Partner

8/10

Excellent

23 Apr 2026

Patricia

Temperature in the room was perfect as the electric heater warmed up the room quickly.

10/10

Exceptional

21 Apr 2026

Chason

Guy at the front desk was particularly cool and helpful

10/10

Exceptional

18 Apr 2026

Michael

Clean, friendly staff

Self

10/10

Exceptional

18 Apr 2026

Michael

Clean room, great location

Self

2/10

Poor

12 Apr 2026

Deepak

no iron. microwave or refrigerator

Family_with_children

4/10

Poor

11 Apr 2026

Valeriia

Good

2/10

Poor

05 Apr 2026

Laura

There were people living in their vehicles in the parking lot. They kept going through the garbage cans throughout the night and were very noisey. Our room had multiple holes all over the walls and doors. It was like someone had taken a bat to the room. They had plastered over them but then just left it. Didn't sand the plaster or even repaint them the wall color.

We got a non-smoking room with 2 queen beds. The room had definitely been smoked in, and they were not queen size beds. The extra security lock was broken, so we could only use the door lock and deadbolt. If my husband would've not been with me, I would not have stayed there.

The sink faucet was loose and would not stay straightened, but it worked.

There was no \"Do not disturb\" sign for us to hang. And there was no weather stripping around the main door, you could see the outside light around the whole door.

I do have to say that the cleaning crew was great. The towels were clean, soft, and newer; so I do give them credit for having a great cleaning crew. The front office clerk was very nice too. But that isnt enough for me to ever stay there again.

The pictures are probably from when they first remodeled years ago.

Family_with_children

8/10

Excellent

04 Apr 2026

Brian

Like many motels the electrical plugs-ins don’t work. Both on the night stand between the beds we worn out. Totally loose and no connection so hard to charge your phones etc. how hard is it to have things like that to work.

2/10

Poor

02 Apr 2026

Carol

Housekeeping was completely unprofessional. There is no mini-fridge or microwave in the room. Staff said this was due to the fact that too many of them had been stolen by previous guests.

Pet

10/10

Exceptional

01 Apr 2026

Ronald

Great place

8/10

Excellent

27 Mar 2026

billy

All good

2/10

Poor

16 Mar 2026

Stephanie

The photos on the site made it seem that the rooms and the property is very clean, it was not. The room had a very weird odor, the curtains had burn holes on them, the bathroom had hair everywhere, they did not have a heater in the room only an AC vent, the staff was pretty nice and friendly. There was a lot of homeless people hanging around outside in the halls, it made it very uncomfortable for us to stay there. NEVER AGAIN.

Family

10/10

Exceptional

16 Mar 2026

Sierra

Clean room no fridge or microwave but staff was excellent

Partner

4/10

Poor

12 Mar 2026

Raina

The room had some housekeeping needs, visible uncleanliness. The bedding appeared clean. There was little to no hot water and the noise above us was so loud. We did not sleep much at all.

Partner

10/10

Exceptional

11 Mar 2026

Alondra

Staff always friendly and really helpful

Friends_and_family Family

2/10

Poor

09 Mar 2026

David

I would avoid this location at all cost! Worst stay ever! The room was in a state of disrepair and very uncomfortable. The location is overrun with homeless people, very noisy and dirty! I was unable to get a good nights sleep due to the outside activities lasting all night long!

Self

10/10

Exceptional

07 Mar 2026

David

No fridge, microwave

Self

4/10

Poor

04 Mar 2026

Marbella

Parking did not feel safe theres alot of noise the walls are so thin u can hear everything the remote for tv did not work they didnt even have microwave or fridge or coffee maker i well not rent here again the front desk people where very nice but the area is not the best kinda scary part of town too many druggys and homeless people outside. I dont recommend unless u really have too but not very safe for family with kids .

Family_with_children

4/10

Poor

28 Feb 2026

Ann

I paid for a queen bed and the bed was NOT a queen. There was hair in the bathtub. The floor had spots in it where it would dip and nails sticking up. Toilet dripped

Partner

6/10

Pleasant

27 Feb 2026

Mary

No i hurt my finger trying to unlock the door. The lock you have to jiggle it to unlock cause it's stuck. There's also a big gap under the door, so cold air comes through

Self

2/10

Poor

27 Feb 2026

Rose

No fridge no microwave bathroom ceiling was leaking a bunch of water had to switch rooms big inconvenience and water was on all of our things and made us late to the gym the beds was like sleeping on the ground worst beds ever

Friends_and_family Family

4/10

Poor

23 Feb 2026

Dan

Front desk staff were friendly and great.
The room was a mild disaster. Quite possibly the worst baseboard installation in the bathroom right in front of the toilet with nails sticking out of the wall. TV didn't work. Headboard electrical plugs were half attached. Paint splatter all over the place. Curtains partially broken. I could see light coming in all the way around the exterior door.

4/10

Poor

21 Feb 2026

Daisy

There was holes in the sheets they're sink didn't work they say we were dirty and we left the room spotless some of the staff were nice but the other ones were rude so is the housekeepers

8/10

Excellent

20 Feb 2026

Kenneth

it was great out of the cold and rain

8/10

Excellent

09 Feb 2026

Kenneth

yes

Self

6/10

Pleasant

02 Feb 2026

Shiann

The bathroom smelt really bad of cigarette smoke or like the cheap tobacoo but the people are really nice and very understanding, they let us stay in the same room when we had didferent booking from different days. Fair warning it is very noisy and you will probably deal with salem pd showing up and you have your local homeless going through the trash cans and there is spots around the property where it smells bothing like human feces and human pee and animal feces are kind of everywhere.

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

Devin

Room was clean and tidy. Wifi was available. Just no drain plug for the bath tub. Attendants at the front were super nice.

2/10

Poor

01 Feb 2026

Jamie

Nasty molded room. Random crap in the curtains and on the walls

Family

6/10

Pleasant

29 Jan 2026

kimberly

Office staff was excellent. Room was very clean. Amenities were non-existent. For the price, all was okay.

Leisure Self

4/10

Poor

27 Jan 2026

Richard

I reserved a room with 2 double beds and ended up with only 1 bed and was charged the original price even though i paid the extra 9.00 fee to protect my trip

.

4/10

Poor

23 Jan 2026

Dan

Very unkempt motel, cold shower, no microwave or frig. Not adequate parking for utility Trailer. Just overall, old motel.

Partner

4/10

Poor

15 Jan 2026

Martha

Room smelled like smoke, as well as the bedsheets and towels .

2/10

Poor

13 Jan 2026

Ariel

Absolutely unacceptable. Allowing construction to be done at 5 am in the room next to us, housekeeping yelling and laughing and banging everything imaginable on the walls and floor. We were rushed out and laughed out.. I will make sure they get the review they deserve on all sites.

Partner

10/10

Exceptional

13 Jan 2026

Linda

Cigarette holes in sheets, dead flies in bathroom, all in all not bad for a smoking room. Check in was quick and easy

Leisure Self

2/10

Poor

06 Jan 2026

Christopher

Front desk staff was fine for checking in.

I didn’t realize smoking rooms were still a thing, it was disgusting. Walls were nasty. Floor was dirty. Hole punched in the bathroom door. Roaches. The room condition does not meet basic cleanliness standards and was materially different from the listing.

Business Self

6/10

Pleasant

31 Dec 2025

Michelle

The room was clean but in had damaged tub, flooring peeling up, damaged molding and extremely noisy heater. The soundproofing was good. No coffee in room or main office. One extremely old microwave available in main office, none in room.

Leisure Pet

8/10

Excellent

27 Dec 2025

Ashley

No mini fridge but everything else was good

8/10

Excellent

26 Dec 2025

Alicia

Clean nice staff

Leisure Pet

4/10

Poor

23 Dec 2025

Nicole

No, the air conditioning leaked all over the floor. And I have stayed in the same room before and it did the same thing.

Self

10/10

Exceptional

23 Dec 2025

Nancy

Nice stay

Partner

10/10

Exceptional

21 Dec 2025

Annick

Check in was fast, room was very clean and parking was ample. Lots of great places to eat at that are near

Partner

6/10

Pleasant

19 Dec 2025

Jeremy

?

Self

6/10

Pleasant

19 Dec 2025

Stephanie

Office personnel were very helpful

Self

2/10

Poor

17 Dec 2025

Hope

The woman staff are sweet but other then that the rooms are clean an the outside is always full of people doing drugs or selling an druggies walking the property like is jail should of never rented here would recommend spreading the little extra an going somewhere other then hawthorn

Leisure Self

10/10

Exceptional

14 Dec 2025

Nancy

Clean room a air conditioning works great

Partner

2/10

Poor

13 Dec 2025

Lori

The room was clean, however their was no coffee maker, microwave or refrigerator that was described as being available to use for the travelers stay. The fire alarms are outdated and there was no smoke alarms in my room. Parking is limited for the handicapped parking & is not enforced. The FREE Breakfast was only coffee, creamer & sugar, the only microwave was in the lobby. The property is under construction as the old swimming pool is not filled in with gravel in front of my room #126.

Self

8/10

Excellent

12 Dec 2025

Michael

Gave this room a four because you get what you pay for the room was clean very dated lots of things damaged sink tub, etc. the neighborhood was very sketch

10/10

Exceptional

08 Dec 2025

Alondra

Quick and easy check in, all staff are great!

Friends_and_family Family

2/10

Poor

06 Dec 2025

Fagatuai

Shady place. Room was messy, sticky, and barebones but then again what do you expect from a Motel 6

4/10

Poor

04 Dec 2025

John

There was obvious sign of poor upkeep and repairs not done or poorly done.only a small bar of soap with no sampoo. Stranger knockingon the door claiming to be maintenace but no request made.

6/10

Pleasant

03 Dec 2025

Maria

Room was very old and the area was not very good.

Partner

8/10

Excellent

30 Nov 2025

Beverly A

Normal motel. It took several minutes to get hot water for a shower. Neighbors were out at 3:00 am talking loudly, and calling the dog who got away. At 6:00 am, someone got into a fight. Nothing that the motel could do anything about, but it interrupted our rest.

Leisure Family

10/10

Exceptional

29 Nov 2025

Regina

Lack of parking near the room.

Leisure Partner

6/10

Pleasant

27 Nov 2025

Jeremy

Ok

Self

8/10

Excellent

26 Nov 2025

Kristina

Staff are nice and helpful. The room was clean

Business_and_leisure Family

4/10

Poor

24 Nov 2025

Lisa

No hot water in sink (which leaked on floor), took 5 minutes in shower. No mini fridge. Flooring buckled. Dog area so full of poop could not step in. Location sketchy. Spend a bit more, stay somewhere else.

Leisure Pet

2/10

Poor

24 Nov 2025

Amy

No hot water. Blood outside my door. I know it’s “budget” but I was hands down the sketchiest place I’ve ever stayed in.

Business

2/10

Poor

21 Nov 2025

Christopher

The room smells like pure cigarettes and the bathroom had no door and also there was bugs in there and there was burn holes in the blankets

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

alondra

No fridge, no microwave

Leisure Family

6/10

Pleasant

15 Nov 2025

alondra

Wifi disconnects alot

Friends_and_family Family

4/10

Poor

14 Nov 2025

Gene

They couldn't check us in as their internet was out. After waiting 1 to 2 hours they still couldn't check me in. So I drove down the street and got another hotel room. Incompetent at best.

Self

8/10

Excellent

13 Nov 2025

Kenneth

The bed looked comfortable and i was exhausted it felt great to relax

Partner

4/10

Poor

12 Nov 2025

Marvin Geovany

There's no refrigerator or microwave in the room. In the week I was there, they didn't clean even once. The air conditioning works well, and parking is fine. They don't have coffee in the lobby, something basic that any motel should have.

Business Self

8/10

Excellent

10 Nov 2025

Brian

Staff was friendly and check-in was easy. Good motel for the price! Will stay here again!

Business Self

4/10

Poor

09 Nov 2025

Sasha

I arrived at the property at 4:50pm and was told I’d have to wait for “10 or so minutes” because there were no clean rooms but housekeeping was working on it. 29 minutes later, I finally got a room.

Room is basic, no mini fridge, no microwave (was told I could use the one in the lobby - took my popcorn there and microwave interior was filthy). I asked about morning coffee (no pots in room) that’s supposed to be available in lobby - told they were out of coffee, needed to order it 😒. Room it’s is clean and bed is comfortable. Dings on the tub and stains in curtains but “ok”.

Outside was hard to see in the dark but looks pretty shabby. Car parked next to mine has windows broken out and plastic taped over them. Neighborhood is mostly storage units. And near freeway. Freeway noise is a constant hum but not annoying

Oh and I paid in full - taxes included - when I booked through Expedia. I was charged tax again when checking in. When I tried to talk to her about it, I could tell she was making up some excuse and told me to talk to Expedia about it.

I’ll never stay here again

Business_and_leisure Self

6/10

Pleasant

08 Nov 2025

Rachell

Housekeeping never came despite repeated requests throughout the stay.

Business

8/10

Excellent

31 Oct 2025

Connor

Very easy to get my son a room for a couple of nights without it costing an arm and a leg. Thank you!

Leisure Self

6/10

Pleasant

30 Oct 2025

SHeresa

Rooms are okay. Beds are comfy but it is loud out side between cars and people it's just a little to loud but I do like how they don't charge me for my pets.

Business Pet

10/10

Exceptional

21 Oct 2025

Julie

Great bed!!

Self

10/10

Exceptional

21 Oct 2025

Julie

Good heat and AC.

Self

4/10

Poor

17 Oct 2025

Eli

The room was clean but the shelf in the bathroom was held together by duct tape. Walls are thin and could hear other rooms tv and conversations. The bed wasnt comfortable. The security lights, though necessary, made it look like day time all night. Im not complaining, just the facts. Especially in light of the room rate being so cheap. The person working the desk was friendly.

Business Self

6/10

Pleasant

16 Oct 2025

Kayla

Night time office ppl r rude

Friends_and_family Family