Diplomat Hotel

Azerbaijan , Baku
BAKU, S. Rahimov Str., 185
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100 reviews shown

10/10

Exceptional

08 Dec 2025

miroslaw

Very good

6/10

Pleasant

07 Dec 2025

Khiri

Very disappointed regarding the check in procedure, no plug near to the bed , I had to take off the kettle to charge my phone, no smart tv no rag in the floor. But the cleaner was ver good and kind. The breakfast buffet wasn’t good less options.

Leisure Family

10/10

Exceptional

28 Nov 2025

william

Great location. Rooftop pool a great feature.

Self

10/10

Exceptional

19 Nov 2025

Vrej Sevan

We booked the sea-view room, and it was absolutely worth it. The calming sound of the waves felt like free therapy — we probably saved thousands on healthcare just by listening! :)

Leisure Partner

10/10

Exceptional

01 Nov 2025

Rocio

The hotel has an excellent location with a frontal view of the Mediterranean Sea. The included breakfast buffet is varied and delicious! The staff is kind and helpful and the music in the rooftop terrace was awesome! Overall, a great value!

Leisure Family

6/10

Pleasant

29 Oct 2025

Angela

The first room we were given was completely run-down, stains on the walls and furniture, mold in the bathroom, broken grout around the tiles, and broken shower holder. The next morning I asked for a different room since I knew (from reading other reviews) that there were newly renovated 3-person rooms. They had the housecleaning manager meet me at my room to walk them through all the things that were wrong (I'm sure they already knew..) and then they put us up in a newly renovated room which was 100x better. It's appalling that they would give anyone the first room, it was SO bad. I will say this place has a great location, you can catch the bus easily to the airport across the street and the ferry to Valletta is a short walk away. The breakfast buffet was ok, people were friendly enough, but also if you're not a british tourist over 65 you might feel a little out of place here like we did (late 30s, early 40s).

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

William H

We stayed for 8 days as a wind-down from a vigourous Asian holiday and it was perfect. We had a great view of the Sea and fell asleep to the sound of the surf. The bed was very comfortable - with 2 pillows each - and the room was very spacious. We asked for a fix for a cupboard door that was falling off and again when the TV wouldn't turn on, and maintenance was very prompt in fixing both. The breakfast was smazing. We were even offered a \"take-away-breakfast\" when we had to check out at 4 am on our last day.
They have an events desk that lined up aa one day excursion to Gozo Island that was very friendly, informative and helpful. The Terrace on the roof as great, with plenty of seating snd a great view. The pool looked great but, in mid- October, was a bit too cool for our liking. We made use of the lounge chairs, though. Overall, it was a great stay.

Partner

10/10

Exceptional

22 Oct 2025

Derek Joseph

Couldn't fault the hotel and staff. This is ours fourth time to the area of Sliema, Malta. Love this area been coming since 2004, but first time sonce 2014. Great for exploring the island most excursions leave from here. Also options for bus , ferry or water taxis across to Valletta. We love the promenade for walks, stopping for refreshments in the many bars and restaurants.

Leisure

10/10

Exceptional

27 Aug 2025

Lorraine

This was our 4th stay at this fabulous hotel. Easy walking distance to shops, restaurants and bars. We were greeted with a glass of bubbly each which was a lovely treat.
Spotlessly clean, with friendly and helpful staff, fabulous breakfast.
Thank you so much, until the next time…..

Leisure Partner

8/10

Excellent

09 Aug 2025

Stacey

The hotel is in a good location, opposite the beach. Walking distance to eateries.
Spacious room with a nice shower.
Breakfast was great with a great variety and tried to change it up everyday which was good.
The hotel should be flexible amd allow guest to check in early if their room is available. We arrived early around 11am, the receptionist did not check if room was ready, he said check in os at 3pm. At 2.30pm, I asked if room was ready but seemed like I was asking for out of this world. Checked in at around 2.50pm.
Apart from that, the rest of our stay was great. We would stay at the diplomat again.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Trent

Very nice staff,location,and views

Business_and_leisure Partner

8/10

Excellent

22 Jul 2025

Enzo

Great location

Leisure Partner

6/10

Pleasant

20 Jul 2025

Benn

Disappointing

Dated property needs replacement of windows that have moisture between panes. Deck chairs on roof by pool are uncomfortable due to being worn out. Umbrellas missing.
Breakfast is excellent. Restaurant bar makes a good cappuccino. Won’t replace water bottles daily even though you can’t drink the tap water Wouldn’t let us checkin early. Location is good as is sea view room view. Most staff is great!
Didn’t meet expectations overall for 233 euros a night.

Partner

10/10

Exceptional

01 Jul 2025

Sherri

Great buffet breakfast, excellent staff, well located. Pool was awesome.

Leisure Friends

8/10

Excellent

30 May 2025

Karina

I had an issue with the room upon check in but I was promptly taken care of and moved to another room.
The view was great...Seaview...The variety at the Breakfast buffet was very good and large.
The roof top lack a bit. My group and I didnt enjoy people coming to smoke pot. We didnt spend a lot of time there.
I received a bottle of wine as a VIP member but not room upgrade.
All and all everything was good.

Friends

10/10

Exceptional

21 May 2025

Zuzanna

The Diplomat Hotel has rooms which overlook the mediterranean sea. They are clean, comfortable with excellent facilities. Breakfast is of the highest quality and excellent choice of dishes. Staff are friendly and helpful. I had an enjoyable stay and can highly recommend it.

Leisure Friends

10/10

Exceptional

17 May 2025

Nicholas

Excellent location for walking. Good facilities and excellent breakfast. Lots of choice and varied everyday. Generally quiet but it is on the main road so have to accept a bit of noise

Leisure Partner

10/10

Exceptional

29 Apr 2025

Paul

We had a nice stay at the Diplomat. Right on the seafront. Didn't get a sea view room but we could still see the sea from our balcony. Nice clean room with complementary slippers and bath robes (bath robes are not for keeps though). Friendly staff. Plenty of options at the included breakfast buffet. There's a bus stop about 30 seconds walk outside and the buses are frequent and easy to use. Just jump on and pay a fixed fee which gives you about two hours of travel. Can't be used for a return journey though, you have to pay again to come back but it's only 2 euros so cheap as chips. Lots of restaurants in walking distance. Also has a spa, a gym and there's a pool and sun terrace on the roof which was deserted both times we went up there so we had it to ourselves. Has everything you want really. Recommend.

Leisure Partner

8/10

Excellent

29 Apr 2025

Lara

It was good, but the aircon in the room was too loud so couldn’t have it on over night. Also we only received one key so when we left the room the aircon was off and when we got in the room was too hot. Also a bit noisy and it is located on the main road but other than that it was a good hotel, clean with nice rooftop pool and views

Partner

10/10

Exceptional

21 Apr 2025

Richard

Breakfast was excellent!

Leisure Family

10/10

Exceptional

16 Apr 2025

Verified traveler

Wonderfully clean throughout, nice to receive a welcome drink and room snacks at the quick check in. Staff were all friendly and professional and the room was spotless. Breakfast buffet was very good, particularly the garlic mushrooms. Handy for buses to and from the airport etc. I will definitely recommend!

Leisure Family

8/10

Excellent

15 Apr 2025

GEORGINA

Large room. Lots of extras. Lovely pool.
Goid location although quite noisy at night

Leisure Family

10/10

Exceptional

05 Apr 2025

Kim

From the welcoming drink to check out this hotel is excellent. Room was spacious, clean and safe. Breakfast was incredible from full english,fruit,and pastries.
Room gad kettle, fridge and hairdryer all a positive bonus. Walk in town where there us ample places to eat is 20min walk.
Would highly recommend this hotel.

Leisure Friends

6/10

Pleasant

26 Mar 2025

Verified traveler

Not as expected

The staff were exceptionally friendly and helpful, which I truly appreciated. However, the room I stayed in was quite outdated and didn't match the photos on the website. While I generally avoid negative reviews, the discrepancy between the advertised appearance and the reality was significant

Self

2/10

Poor

10 Dec 2024

Verified traveler

Misleading advertisement on hotel

It is a four star hotel advertised on hotels.com but it definitely doesn’t worth the stars. No cooling AC in the room, the hotel could not solve the problem, and charged us cancellation fees ( we decided to change hotel due to the poor condition ).

Friends_and_family Friends

10/10

Exceptional

25 Nov 2024

Delsie

Enjoyed our stay very much

Leisure Partner

8/10

Excellent

25 Oct 2024

Edel

Good location

Good location within walking distance to lots of restaurants & coffee shops .. nice coffee shop in hotel with good range of tasty food and nice view across waterfront.
Excellent choice of food at breakfast

4/10

Poor

21 Oct 2024

Adrian

This hotel is not a 4 star hotel and did not offer an upgrade to me as a gold member . There were cockroaches in the breakfast area , our ceiling in our room collapsed and the next room we were given had no air conditioning . Also the rooms are not sound proof at all . Overall a bad experience and I would never suggest it to anyone visiting Malta

Leisure Partner

10/10

Exceptional

17 Oct 2024

Celia

Fantastic location

Amazing location with a fantastic roof top bar. Very friendly staff . Highly recommend

Partner

6/10

Pleasant

06 Oct 2024

Jill

The rooftop pool and bar the best part of hotel, it is in a great location next to bus stops and the promenade walk. we just had issues when we missed breakfast and had ordered it the day before for next early morning (2 times made sure it would be there) nobody was around for 15 min at 5:30am. we did get a free bottle of wine from the manager since no refund on breakfast we missed. Also one person mainly there not friendly like all the others.

Leisure Friends

8/10

Excellent

04 Oct 2024

Claire

Ideal location with great breakfast

Check in was at 3pm and could not check in before yet only 1 member of staff on reception at 3pm and therefore a delay in checking in due to queue. Nice room, although the sea view room did not have a balcony as anticipated. Bathroom was clean with lovely toiletries but shower a little small and did not drain well causing us to flood the room on first use. Superb buffet breakfast. Plenty of bars and restaurants within walking distance. Rock beach with opportunity to swim opposite hotel. Pool small with limited loungers but did not cause issue whilst we were there. On bus route to Valletta with frequent buses.

Partner

10/10

Exceptional

26 Sep 2024

Ruth

Comfortable, clean and quiet. Great pool and great views. Really well located on the seafront. Very good stay and very good hotel.

Leisure Partner

8/10

Excellent

24 Sep 2024

Breana

The hotel in our opinion was in the perfect location; easily accessible to multiple restaurants and shops, the waterfront and the bus. The buffet was small for the amount of guests hosted but plenty of food choices. Lobby was clean, but the rooms were a bit out dated. Friendly and helpful staff. We had complementary water, snacks and pop in our room. Overall, we would return again in the future!

Leisure Partner

6/10

Pleasant

18 Sep 2024

Yvette

Location is amazing. Super convenient on the Sliema promenade which I loved walking along. Close to restaurants. 15 minute walk to Sliema ferries. Buses take you everywhere.
Disappointed with a few aspects. I only booked for 3 days with intention of staying longer but I ended up changing hotels.
Staff weren’t friendly, only one at breakfast who made the effort to greet hotel guests.
I had water view which was beautiful. But I can’t explain it, I just didn’t love the feeling I had.
Breakfast was ok.

Leisure Self

6/10

Pleasant

17 Sep 2024

MARY

Excellent location, quiet , across the beach and close to everything! Very clean courteous staff. Very nice breakfasts! Nice touches like slippers room was big for European standards. The only reservation I have, is that the hotel has a man sitting in the lobby who I assumed was a concierge. I assumed he would give information with no bias and be truthful. Instead he sold his tours and he misrepresented these grossly. I was really upset that the boat tour was supposed so much more very misleading and then really sit on the beach or enjoy boat amenities ) 1 gross bathroom and a hose outside for a shower? He should not be sitting there doing this I would have haves a couple of hundred euros.

Leisure Partner

10/10

Exceptional

08 Sep 2024

nicole

Perfect for our first time in Malta!

Leisure Partner

6/10

Pleasant

23 Aug 2024

Luigi

Many services nearby and bus stops nearby

Leisure Partner

2/10

Poor

06 Aug 2024

Mark

We recently stayed at the Diplomat on a last minute booking through Expedia.

Ultimately, we chose this hotel based on its 4 star rating assuming that we would be comfortable for our short and busy stay. We had also considered the Barcelo.

My experience and expectations of a 4 star hotel were not met in this hotel. We booked a standard room and our first room had what I presume to be black mold in the bathroom on the door and ceiling tile and mildew on the windows. As a result it smelled bad. The baseboards were missing pieces and dirty, walls had spots and stains in places, and the furniture was old and in disrepair. I made a complaint to the hotel and the next morning to Expedia. I had paid the hotel in full and felt hostage unless they refunded and allowed us to switch properties.

The hotels staff did reply to our complaint via email and the front desk greeted us when we returned form a day out. They were eager to help us by switching rooms. The first room I was shown on the same floor also had an issue with moisture and mold in the bathroom. They then showed us another room that while still not meeting my expectation of 4 star was an improvement over the other two. The staff was respectful and helpful throughout this process. They offered to help us move and seemed to understand that the issues I had with the hotel were nothing they could change.

The 3 rooms I saw were on par with a Days inn. I expected quality like Marriott, Embassy, or Hyatt which is not accurate

Business_and_leisure Family

10/10

Exceptional

28 Jun 2024

Lewis

Service

Service was amazing, food and breakfast was good

10/10

Exceptional

08 Jun 2024

Alan

Excellent place to stay.

Leisure Partner

10/10

Exceptional

01 Jun 2024

Christopher Roy

Great location. Comfortable room. Broad choice at breakfast. Friendly staff and easy access to local attractions and facilities by foot, bus or ferry. Will visit again, hopefully soon 😄

Leisure Self

10/10

Exceptional

24 May 2024

Talar

Every employee at this hotel, they were excellent. I will recommend this hotel anytime thank you for Grooming this kind of people in your business.

Partner

8/10

Excellent

15 May 2024

Michael

Hot buffet Breakfast would be cold warm due to not being kept hot on the Bain marie servery.

Noise was due to building works being carried out directly outside.

All staff were polite and courteous but the front of house manager i forget their names (sorry) one was Male and female who were very warm, friendly but also helpful with practical issues about timeframes, access to facilities and concern of taxi arriving which in the end did without a problem but they offered up alternative solution just in case.
So thankyou to all the staff who made the stay enjoyable, they have such a lovely beautiful and blessed country.

Leisure Self

10/10

Exceptional

12 May 2024

Karen

Property was really nice and comfortable. Staff were very pleasant and helpful. Breakfast was tasty. Wine and nibbles evenings were an added bonus. Walking along the promenade opposite was great. Travel representative at the hotel was especially helpful. Great stay overall.

Leisure Friends

8/10

Excellent

24 Apr 2024

Sandra

Good location, comfortable room, breakfast quite good. Reasonable price.

Business_and_leisure Self

8/10

Excellent

31 Mar 2024

Stephen

Lovely hotel and staff. Highly recommend

Lovely hotel in a great location. The staff were all super friendly and helpful and the facilities couldn't be faulted. The bed was a little on the hard side for our liking but that is just personal taste. We would definitely stay here again.

Partner

10/10

Exceptional

25 Mar 2024

David

Weekend in Malta

Great hotel right on Tower Road with an amazing sea view and on bus routes too.

Room was spacious. Breakfast choice and restaurant excellent, along with the hotel bar.

Staff really helpful too - arranged taxi to airport and helped with a sightseeing tour.

Thoroughly recommend this hotel.

Partner

10/10

Exceptional

21 Mar 2024

William

Good breakfast
Difficult parking

Leisure

8/10

Excellent

29 Dec 2023

Luis

Nice hotel in a good location. Big room and bathroom. The breakfast is great, a lot of choices.

Leisure Partner

6/10

Pleasant

15 Dec 2023

Agnieszka

Room's bathroom was definitely lower standard, staff does not speak English well. Yet great communication with town, buses just minutes away from the Hotel.

Leisure Self

6/10

Pleasant

17 Nov 2023

Olivier

Not a 4* Hotel

On the whole, the stay was good. However, when you are booking a 4* hotel you'd expect a little more than what the Diplomat has to offer.

Business

10/10

Exceptional

25 Oct 2023

linda

Lovely view and lovely staff.

Would definitely stay again. Booked the sea facing room. What a joy! Breakfast was great!!!!

Partner

10/10

Exceptional

22 Oct 2023

Christopher

Good hotel in a quieter sea-front location

Location involves a certain amount of walking - or bus - to St. Julian's Bay or Sliema Ferry, but it is much quieter and pleasanter than its equivalent-quality hotels. Nearby restaurants offer good food at fair prices
I shall use it again in the future.

Self

8/10

Excellent

11 Sep 2023

Sidney

Staff were extremely helpful and friendly. Arrived early morning before check in time and was kindly offered complimentary tea and coffee. Suitcases were stored for us until check in time. 2 small complimentary bottles of wine delivered to room with bathrobes. Room was spacious and clean, bathroom had bsth as well as shower. Excellent breakfast choice.

Leisure Partner

6/10

Pleasant

15 Aug 2023

chloe

We stayed for 4 nights in 2 rooms.
Definitely a low rated 3* hotel, absolutely not a 4*.
Good: location in Sliema. On the sea, near a convenience store and near the Ferry to Valetta. On the main bus routes too.
Pool was nice on the roof top, and the spa was open to shower after check-out.
Bed was comfortable and our rooms were clean.
Shower pressure was great with good products to use.Breakfast did the job and there was a large choice.
Bad:
No exaggeration, the air-conditioning sounded like a diesel generator inflating a bouncy castle, yet its output was abysmal. It did slightly cool the room compared to the outdoors, but only slightly and the room was still uncomfortably hot to sleep in (not 15*c as per the dial).
The biggest issue, however, was that EVERYTHING was damp. Our clean clothing in suitcases became damp, paper shopping bags, even chewing gum! Both rooms suffered this damp and we've no idea why. The shower rooms have an automatic extractor fan and we always showered with doors closed.
The furniture is very old, and the wardrobe door needed wrestling with to open (probably because the wood was damp).
The bath was stained yellow and the suite was obviously really old.
The tap water is yellow so do not drink it!
The pool bar ice creams were extortionately priced at €4.50...which was weird as this was the cost of a lunch baguette too.
Overall the bad didn't ruin our holiday, but we couldn't wait to check out, fly home and do our laundry!
Will not return to this hotel.

Leisure Friends

8/10

Excellent

07 Jul 2023

ZIED

Nicely located, quiter than st julian, access to the beach, very walkable. Not far from valetta by bus or taxi. I recommend sliema area for a stay if you want daily access to the sea

Leisure Self

10/10

Exceptional

04 Jun 2023

John

Very clean

Partner

10/10

Exceptional

01 Jun 2023

Verified traveler

Classy and great location

Great pool, pool area and terrace overseeing amazing views of the sea. Room was spacious and shower was great. Brilliant selection at all you can eat buffet. Sliema promenade right on your doorstep and many, many restaurants and shops nearby. Only downsides with the hotel would be the pool terrace bar wasn’t functioning. You could purchase from the hotel bar, but you’d be required to take the lift 8 floors each way every time you did so. Think the hotel are losing out on some income there. Location wise only downside is how busy it is, you’re central and you’ll hear fireworks, many a car beeping it’s never really quiet. But not as busy/loud as St. Julian a short walk away. Heard some describe the region as being like Blackpool with the sun, which is kinda accurate even if somewhat derogatory. A lot of the area under construction and weirdly every second building seems to be available to buy or rent or is a realtor office. Which doesn’t give you the biggest holiday feel it has to be said. So just know that before you go. But back to positives, all staff at the hotel great, from reception to bar staff to housekeeping to wait staff at breakfast. If you’re wanting to do to Malta and looking for plenty within walking distance and okay with a bit of hustle and bustle rather than a quiet area, then this hotel is highly recommended.

Partner

2/10

Poor

28 May 2023

Verified traveler

Probably one of the worst price to ratio hotels i

This hotel has to be one of the worst in terms of price-to-quality ratio that I've ever experienced.

I don't usually complain, but seriously, you can easily find places that are 50% cheaper and offer the same subpar conditions, if not better, in the same area.

Let me list my complaints:
1. I booked a two-day stay, but the air conditioning was broken, leaving me with either stuffy, humid air or no ventilation at all. As a result, I developed a cough, most likely due to the hotel's poor air quality.

2. The service during check-in was abysmal. The guy in his 30s who greeted me seemed like he despised his job and couldn't care less about providing good service.

3. The bathroom was in terrible condition. The shower had yellow stains embedded in it, and the tap was dysfunctional, making it impossible to control the water flow.

And you might think I'm just nitpicking, but no. I raised my concerns with the staff, and it was only on the second day, in the afternoon, that a helpful staff member managed to provide me with a fan.

But seriously, paying a few hundred euros for something this awful? I'd rather stay in a hostel, where at least I can expect the quality to be quite bad.

Friends_and_family Family

4/10

Poor

28 May 2023

Graham

Disappointing Diplomat.

Booked a room with partial sea view, given room at the back of the hotel and Diplomat did not change as they were fully booked and said this was room boked (it stated partial sea view)

I was also due a Bottle of wine as I am a Silver Member and this was a perk, I received a miniture bottle of red that was half full. Told by the hotel that thisnis what they offer.

Cleaners where fantastic and cleaned room everyday, toilet had a leak, shower was poor and the bathroom was tiny, struggle to get between door and sink.

Overall not happy with the room and the poor Silver Membership reward. I dont think I will stay at the Diplomat again, its a nice hotel in a good location, but this experience has not left a goodnimpression on me.

Self

10/10

Exceptional

12 May 2023

David

Perfect Choice

The location is excellent near restaurants and public transportation. The breakfast is amazing

Partner

8/10

Excellent

02 May 2023

Verified traveler

My room is at the corner of second floor with a very small bathroom, not feeling comfortable with the room and very noisy at the morning .

Friends_and_family Friends

8/10

Excellent

09 Apr 2023

Raymond

Good location, very central. Walkable to shops and restaurants.

Leisure Partner

10/10

Exceptional

29 Mar 2023

Vladan

Friendly and helpful staff

The hotel is great, we really enjoyed the view from the roof terrace. Unfortunately it was still a bit cold to use the roof swimming pool but it was open.
The staff was amazing, very friendly and always helpful especially Anthonella and Dimitry at reception and also room service ladies.
The breakfas variety was great, nice cooked breakfas, continental, pastries and fruits. Good choice from drinks too.
The location of the hotel is great too, beachbin front and good bus service, even directly to the airport.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2023

Mrs Samantha

This was our first stay at the Diplomat, from the moment we got to reception at the start of our trip the staff were so friendly and nothing was too much trouble, our room was clean and every day housekeeping popped in to make bed etc, breakfast had a large variety of food and you could even sit on the terrace outside their bar,The Old Vic, both staff members of the bar are amazing, we will definitely be going back soon,highly recommend this hotel 🙂

Business_and_leisure Partner

10/10

Exceptional

12 Mar 2023

Nigel

Great location with wonderful staff.

Leisure Partner

8/10

Excellent

15 Dec 2022

HELCIO

Fantastic view to the sea, but with some issues...

Hotel well located, facing the sea, with ease of transport, restaurants, cafes, etc. Small and shy reception, but with very polite and helpful staff. It is not a 4* hotel, but a 2.5 or a 3* at the most, without decoration or amenities for this category, old and heavy furniture, old towels (see picture). Good breakfast, but the products are very bad: pastries, coffees, juices, hams and cheeses and breads of much inferior quality. The pool was not used due to the cold weather, but it looks good to me. I would recommend this hotel, but with those remarks.

Partner

10/10

Exceptional

07 Dec 2022

Daniel R

Very nice and clean hotel at great location withing walking distance to Valletta and St Julian's ! Friendly staff and very good breakfast with all options you need.

Leisure Friends

8/10

Excellent

05 Dec 2022

Michael

Perfectly located on Sliema seafront the Diplomat provided the ideal base for a nostalgic week in Malta. Straightforward check in (you pay for your stay up front on arrival) comfortable spacious room that is well serviced and a hearty self serve buffet breakfast. No frills but economical and enjoyable.

Leisure Self

10/10

Exceptional

01 Dec 2022

Patricia

Don’t hesitate - Book this ASAP!!

Everything about this stay was fabulous!! My room was spectacular - truly unbelievable for the price!! The location was excellent and the staff were mostly terrific!

Self

8/10

Excellent

15 Oct 2022

STEPHEN

Ok stay in a centrallocation

Generally good, Room was ok, comfort was ok, cleaning was ok, bfast was a great selection but much prefered the late continental breakfast option. Drinks were a typical hotel kings ransom. Position was good. Roof pool and terrace was nice. Not a 4star by UK standards.

Partner

6/10

Pleasant

12 Oct 2022

Joanne

Overall, great location. I had an issue with my door where it wasn’t locking and no deadbolts from inside. They weren’t able to fix it the evening I arrived so I had to move rooms after already unpacking. I wasn’t offered any comps even though I was moved to a suite at the far back of the hotel vs ocean side. They were going to move me back that day once the door was fixed. I left early the next morning for a tour and was called halfway through the day by reception to see if they could move the items from the safe and keep them at front desk until I got back or could I come back earlier. I didn’t feel comfort with either option and so was met with an argument from reception - I mean surely they could have figured something else out ? As others had said not quite a typical 4 star but good enough and great location. Breakfast had a lot of
Options. Go for an Oceanside view/room.

Leisure Self

2/10

Poor

25 Sep 2022

Julia

The room smelt like someone had been smoking in it. We received 1 bottle of water on arrival and stayed 3 nights. We asked for another bottle of water and we were asked to pay for it. Then when checking out we asked to not be charged for it and the poor lady at reception had to ask her manager if it was okay. All for one bottle of water. Ridiculous you get 1 bottle of water for 3 nights for 2 people. They ended up not charging us for it but it was an ordeal.

Leisure Family

10/10

Exceptional

23 Sep 2022

Christine

A very happy stay at the Diplomat

The hotel was really good. Very well located and the staff were so friendly and helpful. I could not say enough about the staff.
The room was lovely. The bed was comfortable. Fridge, tea making facilities, air-conditioning and TV.
We had a small balcony view of the street and sea.
A very minor issue was the lack of Toilet Paper.
Overall I would recommend the hotel and would definitely return.

Friends_and_family Family

10/10

Exceptional

27 Aug 2022

Eric

Great location, amazing lovely staff. Highly recommended.

Leisure Partner

8/10

Excellent

21 Aug 2022

Paolo

Very god

Leisure Partner

2/10

Poor

23 Jul 2022

Merrill

A Huge Disappointment !

My husband & I were traveling to Malta for the 1st time with a friend and we booked the Diplomat for the sea view and Sliema location. The a/c did not appear functional in either room but the mgr told us to give it time. We left for a few hrs but it was no better. The mgr said the a/c in our room was broken and moved us to another room but it was still no better. We asked for fans & they brought us fans with blades that were filthy. When we returned from dinner, there were little black bugs on the white comforter and in the bathroom. The night mgr tried to tell us that the temperature was good and that we were expecting too much. In the morning we told them that we just could not stay without proper a/c. They charged us for the 1st night but did allow us to cancel the remainder of the stay without penalty. Interestingly, I forgot my medicine in the 1st room and then I went to retrieve it, I found that they had already put another guest in the room even though they said the a/c was broken!

Partner

8/10

Excellent

17 Jul 2022

DEV

A nice stay at The Diplomat

A very nice stay at The Diplomat Hotel, it is located directly opposite the sea and you can get a great view from the rooftop swimming pool on the 8th floor. The rooms were a nice size with comfortable beds and although our bathroom was a bit small we didn’t mind. The breakfast had a wide choice and staff were very friendly. The manager George was very good and ensured that guests had everything they needed.

Friends_and_family Family

10/10

Exceptional

12 Jul 2022

Diana

Great location - close to shopping, restaurants, public transportation. Very friendly staff.

Leisure Friends

8/10

Excellent

06 Jul 2022

Philip

Hotel very clean and comfortable. Suitable for our 5 night city break. Reasonable decor. Decent choices for continental or full English breakfast but not always served warm enough . Would improve experience if tea / coffee was served at the tables.
Rooms comfortable with tea/coffee making amenities and bar fridge. Hair dryer on bathroom wall very very weak. Bring your own.
Pool to cool off in on rooftop and loungers... Nice rooftop bar and snacks served with sea views.
Receptionist was helpful and kindly stored our luggage as we arrived very early, on departure she printed out my boarding passes and arranged a taxi to airport.
Bus stop 3 minutes walk away. We got a travel bus pass for €21 / 7days unlimited public transport travel. Kat W. H. Smith arrivals Hall, Malta Airport.
Went to mdina (beautiful, go late afternoon then have dinner in one of the lovely cafes hidden away in the narrow streets) ) . St Julian Bay(lively /young..) Valletta (restaurants/pubs/shops/churches/history/pedestrian only centre) . Three cities (returned to Valletta on a little water taxi boat.. Very relaxing experience).. Etc
Can use it on Gozo as well.
It hit 42 degrees while we were exploring Mdina.... Hats and sunscreen needed.

Leisure Partner

10/10

Exceptional

30 Jun 2022

Osvaldo

good services and very friendly staff.

Leisure Family

4/10

Poor

20 Jun 2022

Location amazing but hotel is the worst one there!

The hotel states it has been fully renovated and so we thought all the rooms were too. However when we got to our room it wasn’t done in time so we had to wait. Upon going to our room the door was a hazard to access the room and the bathroom was in the 1960s old movies. And only the eight floor has the renovated rooms. This hotel is deceiving they need to state which rooms have been renovated and which haven’t. Otherwise I definitely would not have stayed here. Plus the room constantly stank and so did the sheets which resulted in me putting perfume on the bed before sleeping.

Partner

10/10

Exceptional

03 Jun 2022

Mary

Family stay in May

We really enjoyed our stay. We visited for a family wedding. Everyone was so friendly and helpful. The first people we met were the lounge bar staff. Silivana, Liana and the guy that always says Good morning Handsome were the best welcome party you could get. Breakfast was delicious with a good choice. Staff there were also very good. We used the pool each morning and it was never crowded or busy. I noted they maintained it very well and it was always clean and tidy. All in all, a really pleasant stay, well located and easy to reach all places.

Friends_and_family Family

10/10

Exceptional

31 May 2022

serhan

Everything was amazing, the only negative thing is there isn’t any sockets next to your bed

Leisure Friends

10/10

Exceptional

23 May 2022

Victoria

I had some issues with my flights home and the young woman working on the desk went above and beyond to help me. She was great.

Business_and_leisure Self

10/10

Exceptional

07 May 2022

Raphael

We had covid while staying here and were in isolation. The hotel was terrific in looking after us. We had 4 days before covid and then 8 in our room. Good location. Shower was excellent. 312 was one of the larger rooms so was great. Towels were changed daily but some were a bit worn. 20-30 min walk to Sliema ferry. Excellent hotel for the price and would definitely recommend staying here.

Leisure Partner

10/10

Exceptional

05 May 2022

Raphael

I can't express enough our deep appreciation for the sensitive and caring service we received when my wife caught COVID and we had to extend our stay by three days during our required isolation in our hotel room. Regular phone check-ins, reminders to order breakfast, booking tests, and noncontact replacements of towels, coffee tea and anything else we needed. I we highly recommend this hotel.

Leisure Family

10/10

Exceptional

01 Apr 2022

Short Stay

The vacation was excellent, however the breakfast fabulous selection. But the cooked food was always lukewarm, which was not satisfactory. The Staff second too none always helpful and very efficient. \"Just need to improve the cooked breakfast

Partner

10/10

Exceptional

17 Mar 2022

Yehezkel

Great hotel

Good location, friendly staff, and best breakfast.

Partner

10/10

Exceptional

14 Feb 2022

richard

Verygood stay

Very helpful and friendly staff. Nice room and clean would recommend

Friends_and_family Family

10/10

Exceptional

04 Dec 2021

Malcolm

Excellent hotel

The room was lovely. It was very clean, modern. Bed was really comfy. Had side sea view room. Bathroom very clean. House keeping every day. Clean towels every day. Staff very friendly especially alexandra, she was lovely. Breakfast was good. The hotel was really nice. In a hood location I would highly recommend and would go back x

Partner

10/10

Exceptional

02 Dec 2021

Raju

Great value for money

Great hotel, friendly, clean, super room and great breakfast

Partner

8/10

Excellent

24 Nov 2021

Mohammad

Nice hotel in a great area of Sliema.
Great views from the balcony.
Breakfast buffet was very good.

Leisure Self

10/10

Exceptional

11 Nov 2021

Christina

Friendly staff, enjoyed my stay.

Leisure Self

8/10

Excellent

26 Oct 2021

Verified traveler

Good position, bed confy, cleanliness was average, not all personnel was nice, breakfast was good.

Partner

8/10

Excellent

17 Oct 2021

Joanna

Pros - staff were lovely. Very clean. Bed was exceptionally comfortable. Safe location. Pool and rooftop area are lovely with lovely sea views. On a main bus route and easy walking to bus stops. I felt completely safe in this hotel and area.
Cons - quite a far walk from convenience shops for things like water etc. Would be good to have this in the hotel (although there was a bar) The road is quite noisy even when high/far back. Lifts ping constantly which could be heard from both rooms I stayed in. Cleaners start early so noise in corridors. No option for recyclables to be disposed of and no filtered water dispenser so lots of plastic water bottles taken away in normal bin.

Overall, I would recommend this hotel and i would stay here again

Leisure Self

10/10

Exceptional

20 Sep 2021

Fareen

Perfect stay

The Manager Andreana was absolutely amazing allowed us to check in earlier and check out later as we had a late flight. Everyone at the hotel was so accommodating and friendly. Would definitely book again. Our first holiday since covid19 and the Diplomat made it all so efficient and convenient for us.

Partner

8/10

Excellent

27 Dec 2025

Oliver

Alles beim Frühstück wurde sehr oft erneuert.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Andrea

Vista mare migliore di Malta, il suono delle onde ed il profumo del mare, strepitoso.
Personale gentilissimo.
Consiglio vivamente.

Partner

10/10

Exceptional

19 Dec 2025

Manhal

Everything was wonderful. The room was spacious, with a direct sea view, and fully equipped. The breakfast was excellent, and the hotel's location is fantastic, easily accessible from there to most areas of Mata by bus. Most importantly, the reception and restaurant staff were incredibly friendly and helpful.

Self