Skycity Hotel Gurgaon

India , Delhi and NCR
GURGAON, Old Judicial Complex, Sector - 15, 1
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50 reviews shown

8/10

Excellent

09 Nov 2025

Vikky

Cour

10/10

Exceptional

19 Jun 2025

Krishna

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.

Business

10/10

Exceptional

25 May 2025

Pooja

快適さと高級感の完璧な融合 ― グルガオンのスカイシティホテルでの思い出に残る滞在

グルガオンのセクター15 パート1にあるスカイシティホテルで、本当に素晴らしい体験をしました。ホテルに入った瞬間から、スタッフは温かいおもてなしと温かい笑顔で迎えてくれました。チェックイン手続きもスムーズで効率的で、すぐにくつろぐことができました。

客室は広々としていて清潔で、最新のアメニティが充実していました。ベッドは抜群に快適で、ぐっすりと眠ることができました。インテリアはセンス良くまとめられており、優雅さと機能性が完璧に調和していました。

ホテルには、設備の整ったフィットネスセンター、美しい街の景色を望むルーフトップバー、そして長い一日の疲れを癒すスパなど、幅広い施設が備わっています。ホテル内のレストランでは、様々な料理が美味しく、どの食事もご馳走になりました！

何よりも印象的だったのは、完璧なサービスでした。スタッフは細やかで丁寧、そして常にお客様に快適なご滞在をお届けするために尽力してくれました。

スカイシティホテルは、5つ星の体験を大変お得な価格でご提供しています。ビジネスでもレジャーでも、グルガオンでの滞在に最適なホテルです。強くお勧めします！

Business Self

10/10

Exceptional

05 May 2025

Kishan

Good breakfast ,good WiFi

Business Self

10/10

Exceptional

03 May 2025

Nikita

Property location is quite convenient as it is near the Delhi airport.Overall they score well in staff hospitality ,room decor and restaurant.the staff is extremely friendly,polite and treated me very well.The rooms are just wow,great interior and spacious.the food was very nice specially the breakfast was well spread.thanks to sky city to make my stay memorable...

Business Self

10/10

Exceptional

04 Apr 2025

Megha

このホテルはとてもすごいですね✨全部料理とか和食と韓国料理と中国料理はとてもおいしい😋🍴💕です。サービスもいいですねへやはとてもきれいなへやです。あさごはんは無料です。あさごはんはとてもおいしいです。あさごはんのなかで色々な料理があるレストランはとてもきれいです。サービスはとてもいい。スタフはとても親切なスタフです。日本人のためにとても良いホテルです。このホテルの駐車場もいいです。このホテルから空港はとても近いです。ロケシヨンはもっとも良いです。

Business Self

10/10

Exceptional

04 Apr 2025

Krishna

I had an excellent experience at this hotel, and I am thoroughly impressed with the service.The hotel staff went above and beyond to make my stay comfortable and enjoyable. Everyone was incredibly cooperative, friendly, and attentive to my needs, ensuring that I felt welcome and taken care of throughout my time there. The level of professionalism and genuine hospitality displayed by all was outstanding. I highly recommend this hotel to anyone looking for exceptional service and a memorable stay.The food at the restaurant was delicious, offering a variety of options including.

Business Self

4/10

Poor

27 Oct 2024

nitin

A Working Progress - 2 Star Review

So, first of all, the pictures did not tell the tell of the hotel. They made everything look bigger and more pristine then it really was.

I was greeted pretty nicely, the people and the staff were really nice overall during my stay. But, nice does not mean they were great.

There were lots of inconsistencies throughout my one week stay. My fiancé used to be a supervisor in one of the nicest hotels. Across the board from the obvious and even the not so obvious things were off.

1. Cleanliness - Glass was full of spots, the paint was chipping everywhere, the sheets when replaced wasn't even cleaned well. The halls when clean and sanitized smelled awful of chemicals, not safe for people at all. I.E. -- Go to a Hilton or a Crowne Plaza- you will not get these smells.

2. Delivery of services -- Seemed like they were understaffed or disorganized. When things were requested such as water or food, or even towels- it took a very long time to get to us.

3. Food -- The buffet was serviceable, but underwhelming. Dishes were overly spicy and even too much masala (and I am Indian). The juices were not fresh. Overall-- okay at best.

I would say, there is lots of potential if everyone got trained by hotel professionals. Also, I feel everyone music improve the skills of speaking English better. This is a professional industry-- your staff needs better training. And better training in EVERYTHING.
Again, everyone was super nice and courtesy-- I enjoyed that part.

Partner

10/10

Exceptional

03 Oct 2024

Mukesh

The hotel was nice and great place. The room are very comfortable and a really nice size.
I would stay hera again because it is a great hotel- and wifi also very good..

Business Friends

10/10

Exceptional

24 May 2024

Ashu

It was an amazing stay at skycity and I will surely visit this properly again and suggest everyone to visit once as rooms are near and clean with lavish buffet in morning with varieties taste and very helpful staff.wifi working smoothly and enjoy city night club with spa and newly opened saloon.Thanks skycity to make my stay wonderful

Family

10/10

Exceptional

28 Mar 2024

Masashi

The highlight of my stay, however, was the culinary journey through Japanese cuisine at your restaurant. Each dish was a masterpiece, meticulously crafted to perfection. From the delicate flavors of sashimi to the umami-rich broth of miso soup, every bite was a delight to the senses. The chefs' dedication to authenticity and quality was evident in every dish, and I was thoroughly impressed by the skill and artistry displayed in each presentation.
Additionally, the attentive service and warm hospitality of your staff further contributed to the overall enjoyment of my dining experience. Their knowledge and passion for Japanese cuisine added a personal touch to the meal, making it a truly memorable occasion.

10/10

Exceptional

23 Mar 2024

Vidula

The Sky City hotel in Gurgaon exceeded all expectations with its top-notch amenities. From the moment I stepped in, I was greeted with warmth and hospitality. The highlight of my stay was the luxurious jacuzzi, where I could unwind and relax after a long day of exploring the city. The night club added an exciting touch to the evenings, with vibrant music and a lively atmosphere. Additionally, the spa offered a range of rejuvenating treatments, allowing me to indulge in some much-needed pampering. I would highly recommend it to anyone looking for a luxurious and unforgettable stay in Gurgaon.

Business Self

10/10

Exceptional

21 Mar 2024

Norah

Great location,most friendly and helpful and staff ever,lovely and great first impression of hotel .Everything about the hotel was exceptional.Food was great and great value for money and service was attentive nad efficient.Room itself was well equipped and comfortable.I was very pleased with my stay.I hope to be back for a longer visit in future.

Business_and_leisure Family_with_children

10/10

Exceptional

08 Nov 2023

Krishan

What sets sky city apart is its impeccable service.The staff go above and beyond make guests feels welcome and attended too.From room service to the concierge,every interaction was delightful.The food here is great and we enjoyed spa treatments and jaccuzi too ...Wifi speed also nice which helps you to work on projects of office work who need high wifi speed..

Business_and_leisure Partner

10/10

Exceptional

24 Oct 2023

Manjeet

The rooms are good , sound sleep, food quality is very delicious. Buffet breakfast and Dinner very lavish.
wi fi speed very good
staff very polite and professional

Business_and_leisure Family_with_children

4/10

Poor

11 Sep 2022

Rahul

AC was not working. You need to call to reception for basic amenities like towel and water and electric switches etc and they will respond in couple of hours

Leisure Partner

8/10

Excellent

09 Sep 2020

Nawab

Good stay

Partner

4/10

Poor

09 Mar 2020

Surujdeo

A total disappointment this time after staying there on 5 previous occasions.

Business Partner

8/10

Excellent

22 Feb 2020

Verified traveler

Value stay in Gurugram

Welcoming atmosphere. Friendly staff. Good service. Comfortable room and bed. Enjoyable meals. Live singer in dining hall went off key sometimes, and needs to practice some more.

Business

6/10

Pleasant

05 Feb 2020

Akbal Singh

Drainage problems in Bathroom

Hotel is very dated and needs a refurb to bring it in line with others around there.
Bathroom we had a suite the water took 30 min to drain after use im bath and sink not pleasent.
Overall it was a 1 night stay so grinned and beared it .

Friends_and_family Family

8/10

Excellent

22 Aug 2019

Verified traveler

Nice stay

Nice hotel. Very warm & responsive staff. Good buffet breakfast and dinner. WiFi works fine.

10/10

Exceptional

11 Jul 2019

Verified traveler

Hotel staff is very friendly. I like my stay at the hotel.

Business_and_leisure Self

6/10

Pleasant

07 Apr 2019

Verified traveler

The stay was much average, and the hotel has deterioriated from last year 2018 when I also stayed here. Food options were less, not up to the quality. Breakfast menu had less variety, their parathas were invariably hard as papad.
Same hardness in poha, upma, pooris. Staff was very inexperienced. They were not versed with the description of the food from the menu.
Rooms are also okay, thrice in the day you get disturbed by staff who mistakenly rings your door, or just to find out if there is someone in the room.
Crowd is also very average, you somehow get a feeling you are staying in an average hotel.

The good, and the best thing about this hotel is the live music every evening at the dining hall. The guy Rahul is a great singer, and I have become a great fan of his. Every evening used to be great because of his melodious singing.

Business Self

6/10

Pleasant

11 Jan 2019

Verified traveler

I have been there on four previous occasions because of the high standard by unfortunately my expectations were disappointing.
The only good thing there is the entire staff is ver warm and hospitable....... not sure if I would want to stay there again..☹️

Leisure Family

8/10

Excellent

23 May 2018

Verified traveler

Nice hotel

Room was comfy. Food was good. Wifi worked well. Renovation was in progress at the hotel, resulting in some deficiency in service and tidiness. Hopefully this is temporary.

10/10

Exceptional

24 Feb 2016

Donald

Best medium price hotel near Delhi Airport

I have used this hotel many times as a stopover. The staff are always friendly and helpful. It is easy for taxi drivers to find because it is near the Delhi-Jaipur road. It is a nice hotel and good value for money. Its speciality is hosting Japanese visitors and has good food.

Partner

2/10

Poor

20 Nov 2015

Verified traveler

Don't waste your money

Very disappointing. Staff were unfriendly and unhelpful. Room was dark and too crowded, surfaces weren't clean, phone by the bed didn't work, there was a power point for the lamp right behind the pillows. Toilet seat had stains on it. Air con didn't work. Staff wouldn't help to call us a local taxi. Not worth the price per night.

Partner

8/10

Excellent

20 Jul 2015

John

Business Hotel?

OK Hotel. Room staff good. Hotel cars over-priced and non English speaking drivers made navigating to business meetings a nightmare. Wi Fi really poor but the cable was good.

10/10

Exceptional

26 Feb 2015

Donald

Skycity hotel and staff

excellent service

Partner

4/10

Poor

26 Nov 2014

Vikram singh

Not bad

its just fine

8/10

Excellent

20 Nov 2014

Aldwin

Good hotel, need better food for internationals

We had an enjoyable and comfortable stay. I would like to suggest that you add one more meat dish to your buffet, possible rost beef or shrimp

Partner

6/10

Pleasant

08 Nov 2014

Anish

2N3D Stay

Mosquitos in room made our life miserable. Toilet lock malfunction to fused bulbs to jammed main door central lock. Though service and food was good.

Family

6/10

Pleasant

03 Nov 2014

pat, tourist

Average looking hotel

Room was clean n neat. However there was a stuffy smell probably due to the old carpeting. Bathroom shower door couldn't be closed completely leading flooding of bathroom floor. Breakfast selection was wide although the taste cld be improved. My kids hardly ate anything.

10/10

Exceptional

04 Sep 2014

Moni

Good value for my money

Stuff was very good, a lady by the name of Mhata (not sure) ?? went out of her way to assist,I rented a hotel car, price was definitely market price and not skyrocketing expensive hotel price. Breakfast reasonable. There was a water leakage in the bath, i forgot to report. Overall good value, it is my 2nd stay here.

8/10

Excellent

12 Mar 2014

H.P.Kamath

Congested Rooms

For the size of the room, they have too much furniture - no place to move around, no place to keep two suit cases. We requested a coffee table be moved out of the room, so we can put up for a day. Registration desk staff is helpful. Restaurant food is good, but minimal choices for Indian vegetarians. Hotel caters to Japanese clients and the menu in the restaurant reflects it.

Family

10/10

Exceptional

04 Jan 2014

Verified traveler

very good hotel

6/10

Pleasant

17 Dec 2013

Big brand but dated hotel

2/10

Poor

25 Nov 2013

Anshul

Bad Hotel Keep Away

Bad Hotel. Bad Staff. Keep Away from this hotel.
Front desk staff is horrible. Room was not cleaned. No toiletry was provided. Service is poor. Worst hotel

6/10

Pleasant

06 Nov 2013

Marcus Anderson

Clean, not excessive

The rooms are quiet and clean, but the room was not very well lit. And the rooms are smaller than most best westerns I have stayed at. The staff is friendly and nice.

8/10

Excellent

03 Nov 2013

Sagar

Great rooms. Great service. Food needs some serious attention. Too bland.

8/10

Excellent

30 Oct 2013

R. Adhikari

RA Review

A good hotel at this location.

Family

2/10

Poor

28 Aug 2013

Verified traveler

Pathetic

Wow. I booked this hotel because I stayed in the Best Western in Lucknow and was impressed, it was simple, nice and clean. This Gurgaon Best Western is like NOT OK. Besides annoying and low-quality service, the hotel itself is pretty gross. The cockroach in my bathroom was pretty small, but I didn't love that it was there. The carpeting has as many offensive stains as the hallway has offensive smells. Varied and multitudinous. Run, run, very far away from this gross hotel.

10/10

Exceptional

30 May 2013

Verified traveler

Good hotel fair priced too

We really liked it but we only stayed for one night. We found it clean and staff very friendly. We felt the price was very fair for the amenities it offered. I will stay there again next time and after a few stays I will post again.

4/10

Poor

23 May 2013

Roka

IS THIS INTERNATIONAL STANDARD 4 STAR HOTEL ?

I was stay Best Western , Sky-city Hotel , Gurgaon , India on May 20th-21st ( one night ) , when I check in in my given Room No. 507 at that time in the same room somebody was sleeping , room boy also was with me when I check in , he also socked and asked me stay outside for a while . Then he phoned to the reception and somebody came to see my room and told me , Sir please stay 20 Min in Lobby , I stayed around 20 - 25 Min in the lobby then reception staff told me to go in my Room 507 , when I went to my room , I was so socked , bed was wet and pour water everywhere in bed and bed cover , blanket was wet , immediately I called to reception and reception staff came in my room to see and apologize for everything and they changed bed sheet , blanket ....

My question is to the BEST WESTERN HOTEL MANAGEMENT
IS THIS INTERNATIONAL STANDARD 4 STAR HOTEL'S Service ???

I have been stay Best Western Hotel , Premier , Best Western , Maryland ,where service was good so I choose this hotel Best Western , Sky City , Gurgaon , India but WAS MY MISTAKE TO CHOOSE THIS HOTEL .

2/10

Poor

13 Apr 2013

Ruth

Not worth the money, seedy

Reception staff are efficient and willing to help. Menu and food are of poor quality, hotel is dated, worn, unclean and has a seedy feel to it. Spa facilities are not worth mentioning

2/10

Poor

06 Mar 2013

Verified traveler

The service was terrible both at frony desk and in Restraunt.

8/10

Excellent

12 Jan 2013

Verified traveler

It was o.k. The pick up service was not satisfactory. We waited for almost half an hour outside the airport and it was too cold. It was very uncomfortable. Wish you do your pick up service better than that. I will recommend my friends to stay there.

8/10

Excellent

02 Jan 2013

Verified traveler

Very excellent service at the restaurant and very friendly staff. Got upgraded to an executive room and are going back to stay there again once back in Delhi.

6/10

Pleasant

21 Dec 2012

Verified traveler

Good stay at reasonable price

The hotel was good. It was a pleasant stay. But the foods could have been better. Attendees were happy to serve. Overall a good stay.

Partner

2/10

Poor

02 Dec 2012

Sean

never trust best western

awful location, very old decoration, very bad smell everywhere, full street noise, poor service,
taxis don't know the address of this hotel, actually this is less than 2 star hotel not 4 star, too far from New Delhi