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Best Western Santorin

Ciudad Victoria · Mexico

Cristobal Colon Nte 349View location

9.2/10Excellent1,014 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Santorin

Conveniently located near Ciudad Victoria's financial, tourist, and commercial districts, the Best Western Santorin offers 65 double rooms and 10 junior suites designed for your comfort. Each room features air conditioning, heating, a 25-inch cable TV, complimentary coffee, an iron, a hairdryer, room service, and bottled water.

For business meetings, the hotel offers a spacious conference room for up to 150 guests. Additional amenities include security boxes and private parking. We look forward to welcoming you to the Best Western Santorin on your next trip to Ciudad Victoria.

Read more about this hotelShow less

A stay at Best Western Santorin places you in the heart of Ciudad Victoria, within a 15-minute walk of Centro Cultural Tamaulipas and Amalia G. Castillo Ledon Theater. This hotel is 0.8 mi (1.2 km) from La Loma Park and 0.9 mi (1.5 km) from Marte R. Gomez Stadium.

Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ciudad Victoria? This hotel has 194 square feet (18 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Cultural Tamaulipas 0.8 km / 0.5 mi
Amalia G. Castillo Ledon Theater 0.9 km / 0.6 mi
Marte R. Gomez Stadium 1.2 km / 0.7 mi
La Loma Park 1.2 km / 0.8 mi
Tamaulipas University 1.8 km / 1.1 mi
Paseo Aventa 2.8 km / 1.7 mi
Tamaulipas Natural History Museum 3.2 km / 2 mi
Tamatan Zoo 3.5 km / 2.2 mi
Victoria Sports Center 7.7 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1989
  • Total number of rooms: 75
  • Number of floors (main building): 5
  • Single rooms: 8
  • Double rooms: 67
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
Show 35 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Banquet hallExtra charge
  • Air conditioning in Restaurant: 1
  • Conference room
  • Meeting room: 50
  • Business centreExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Santorin

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Santorin

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 30 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Best Western Santorin

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Cable TV
    • Alarm clock
    • Wake-up service
    • Safe
    • Bathroom
    • Direct dial telephone
    • TV
    • Radio
    • Wi-fi
    • Hi-fi
    • Centrally regulated air conditioning
    • Desk

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable6 photos

    Best Western Santorin

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Safe
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Cable TV
    • Centrally regulated air conditioning
    • Ironing set
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Santorin

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 40 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable6 photos

    Best Western Santorin

    SUITE KING BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Desk
    • Cable TV
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Centrally regulated air conditioning
    • Safe
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Kitchenette
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Santorin

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Santorin

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Santorin

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Santorin

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Santorin

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Santorin

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Best Western Santorin

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Best Western Santorin

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable7 photos

    Best Western Santorin

    DOUBLE NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Hi-fi
    • Radio
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Santorin

9.2
Excellent
1,014 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
01 Aug 2026
Olga
Breakfast was wonderful.
10/10
Exceptional
26 Jul 2026
Carlos
Nice place
10/10
Exceptional
06 Jul 2026
Maria Inez
Me gustó mucho el almuerzo, la atención del personal del comedor... te reciben con una sonrisa y te hacen sentir bienvenido. El lugar esta en excelente condiciones. Definitivamente me volvería a quedar ahí, y ya lo he recomendado en varias ocasiones.
Family_with_children
4/10
Poor
30 Jun 2026
Analaura
We could have had a better stay if the elevators were properly working. The beds are hard and the rooms are not up to date. Our AC was leaking from the walls. We even had dirty towels and I had to request for more.
Family_with_children
4/10
Poor
24 Jun 2026
ING. ROGELIO A.
PESIMO, NO ME VUELVO A HOSPEDAR ALLI
Business
6/10
Pleasant
20 Jun 2026
Victor
La habitación que me toco no tenía una puerta de baño funcional, ocupaba apoyo de la recepción y quise usar la extensión telefónica de la habitación, seguí instrucciones y marque a recepción y nunca me pude comunicar y finalmente me toco habitación en el segundo piso y no funcionaba el ascensor.
Self
8/10
Excellent
08 Jun 2026
SERGIO
Elevador descompuesto, no hay ventilacion en los cuartos (extración de aire)
Partner
8/10
Excellent
07 Jun 2026
Mauricio
Muy limpio todo, muya amable el personal, buen desayuno
Friends_and_family Family
10/10
Exceptional
22 May 2026
Martin
Muy recomendable, estacionamiento amplio y excelente ubicación
Partner
6/10
Pleasant
22 May 2026
Martin
Excelente ubicación, excelentes instalaciones, eficiente y amable el personal de recepción.... pero el personal de cocina del desayuno muy mal, para la barra hay que buscarlos por todas partes, no están atentos a quienes llegan, una señorita solo atiende en la preparación (mayor atención a la gente que lleva varios platillos para llevar que a los que solo queremos ordenar un platillo sencillo para comer ahí) y el unico joven estaba muy ocupado levantando platos, he ido en varias ocasiones y esta es la primera vez que observé un caos en la atención, lastima de lugar, lo pensaré 2 veces si decido volver....
Family
10/10
Exceptional
07 May 2026
Esmeralda
Me encantó este hotel!!! Muy limpio, la gente que trabaja allí muy amable, y muy rico el desayuno ☺️
Family
10/10
Exceptional
05 May 2026
CARLOS
excelente servicio al cliente ! de todos las personas que trabajan ahi! todo limpio y desayuno excelente
Family
10/10
Exceptional
22 Apr 2026
Ulises
Excelente ubicación, trato, precio, atención y comodidad
Self
10/10
Exceptional
19 Apr 2026
will
Breakfast was good and parking was good as well. The young ladies at the desk were friendly and very helpful.
Friends
10/10
Exceptional
01 Apr 2026
Raquel Margarita Cedillo
Muy limpia, buen desayuno, buena ubicación, buen estacionamiento
Partner
10/10
Exceptional
09 Mar 2026
Juan
Excellent
4/10
Poor
23 Feb 2026
Scotty
Elevator didn’t work.
Mold in the shower.
Partner
10/10
Exceptional
24 Jan 2026
Wahiba
Excelente ubicación y habitaciones cómodas y limpias
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Omar
Best hotel in the area
Leisure Family
10/10
Exceptional
03 Jan 2026
Candelario
Good
10/10
Exceptional
30 Dec 2025
Sandra
Nice staff and good breakfast good stay
Partner
10/10
Exceptional
21 Dec 2025
Cynthia
Están renovando y mejorando las instalaciones. Estoy muy satisfecha con la estadía .
Business Self
10/10
Exceptional
12 Dec 2025
Cesar
Excelente hotel
Leisure Partner
10/10
Exceptional
20 Nov 2025
Elaine
Great breakfast. Customafe omelette. Fresh fruit.
Comfortable room. Lots of parking. Two blocks from town square.
Leisure Friends
10/10
Exceptional
13 Nov 2025
Francisco
Muy bien ubicado y seguro. La gente muy amable. Ofrece opciones de comida en el hotel para la cena.
Business
10/10
Exceptional
04 Nov 2025
ANA
Clean rooms, staff very attentive
Breakfast was great ! Great price
Leisure Family
10/10
Exceptional
26 Oct 2025
Cynthia
Todo estupendo… Solo le falta mantenimiento, en la tina del baño se tira el agua y se moja gran parte del piso.
Business Family_with_children
10/10
Exceptional
22 Sep 2025
Juan
ok
10/10
Exceptional
18 Aug 2025
Lazaro

Family trip

It was a family trip and we just stay for 1 night, everything was great, except for a minor detail, airconditioner was a little noisy
Friends_and_family Family
10/10
Exceptional
14 Aug 2025
ANDRES
Super clean and excellent rooms
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
RENE
Fue una muy buena experiencia el hotel , está muy céntrico , las habitaciones muy limpias, el estacionamiento muy bien.
Definitivamente regresamos.
10/10
Exceptional
22 Jul 2025
Juan Manuel

Excelente lugar

Todo excelente, la pase muy a gusto.
Business
10/10
Exceptional
13 Jul 2025
Tere
Everything was amazing.
10/10
Exceptional
09 Jul 2025
Denisce Anabel
Everything was perfect
10/10
Exceptional
07 Jun 2025
JUAN CARLOS
Good personnel
10/10
Exceptional
04 Jun 2025
Allan baldemar
Bien
4/10
Poor
24 May 2025
Maria G

Santorin

Expedia offered me a credit of $1,340 Mexican pesos, which I never received. The hotel only has one elevator, which is very inconvenient.
Friends_and_family Friends
8/10
Excellent
28 Apr 2025
Verified traveler

Bueno

El hotel está bien. El desayuno buffet es pequeño pero ofrece muchas alternativas ya que hay una estación de preparación de huevo al gusto. Las habitaciones son amplias y en general muy bien. El personal muy amable
Friends_and_family Friends
6/10
Pleasant
18 Apr 2025
Paul
The way the property prevents you from using the computer. Make sure that it doesn’t work!!!
Leisure
10/10
Exceptional
07 Mar 2025
gabriel

Good hotel at affordable price

The service was very nice, I went with my family I did not have any problems, they have enough parking lot for your car. The breakfast was really good, they even have a person to do fresh omelettes, the way you wanted. The room was good, clean, no strange odors.
Friends_and_family Family
10/10
Exceptional
06 Mar 2025
Nilda
Great
Business Family
10/10
Exceptional
24 Jan 2025
Hugo
Good service
Leisure Family
2/10
Poor
15 Dec 2024
Alejandro

Muy mal no me dieron la a habitación

No me dieron las habitacion súper mal de verdad se la dieron a otra persona aun cuando había tarjeta respaldando

Horrible yo con mis niñas y mi esposa y no me dieron la ahabitacion
Friends_and_family Family
10/10
Exceptional
27 Nov 2024
Ernesto
Excellent
Business Family
10/10
Exceptional
03 Nov 2024
TRECA
Amazing breakfast!
Leisure Family
10/10
Exceptional
20 Oct 2024
Darryl
Very nice modern hotel for the price. Has a real good breakfast that is included. We will be back.
Leisure Family
10/10
Exceptional
15 Oct 2024
Martin
Buen servicio. Limpio.
Business
6/10
Pleasant
05 Sep 2024
Lorena
There are no restaurants around, but the area is safe and clean.
Business
10/10
Exceptional
05 Aug 2024
Diana
Great hotel.for family
Leisure Family
10/10
Exceptional
31 Mar 2024
Renato
Cool place
8/10
Excellent
16 Mar 2024
LuisaMa

No handicap rooms

Please be aware that the Hotel does not have handicap rooms. When you call the fromt desk before
Making the reservation, they dont even know what you are talking about.
Friends_and_family Family
10/10
Exceptional
16 Nov 2023
humberto
Highly recommend
10/10
Exceptional
27 Oct 2023
Laura Elizabeth
Fue excelente, me gusta su comodidad, su desayuno, sus habitaciones siempre limpias.
Business
10/10
Exceptional
23 Oct 2023
ALFONSO
By far the best hotel to stay at in Cd Victoria. Huge rooms, awesome water pressure and the hot breakfast was great. Immediately behind the hotel Is a small
Restaurant called “ Flauta Mágica”. The best flour tortillas tacos ever. Also a very convenient OXXO stores next to that for ur convince groceries and beer needs. Enjoyed our 4 day stay with my family. We got two suites
Friends_and_family Family
8/10
Excellent
23 Jun 2023
Javier

Javier, Guatemala

Nice hotel. Price is higher than what you get. Limited dining around.
Self
10/10
Exceptional
19 Jun 2023
Claudia
N/a
6/10
Pleasant
06 Jun 2023
ERASMO
Staff is ill prepared. Dresses inappropriately. Took too long to get us registered. Facility lacking that BW luster
Leisure Friends
6/10
Pleasant
30 May 2023
Luisa

Ok place

Great location. Good customer service. Linens in rooms are much to desire as well bathroom amenities
Friends_and_family Family
8/10
Excellent
12 May 2023
Claudia

Buen Hotel

Muy limpio y muy cómodo para dormir. Además de tener buena ubicación.
Friends_and_family Family
8/10
Excellent
23 Mar 2023
Martha
I don’t have enough towels
Leisure Family
10/10
Exceptional
02 Dec 2022
JAVIER
We loved the breakfast bufette.
Leisure Family
8/10
Excellent
18 Jul 2022
Shannon O'neal
Had a pianist playing in the dining area .
Leisure Family
10/10
Exceptional
01 Dec 2021
Francisco Ramon

Clean room, wide bed

Everytink ok
Business
10/10
Exceptional
18 Oct 2021
roberto
It was clean. They were doing some kind of remodeling so it was some noise too early but overall a great mid price place to stay
Business_and_leisure Partner
10/10
Exceptional
28 May 2021
Hiram

Cd Victoria stay

Great hotel!!! Great location!!! Better room service!!!!!!
Friends_and_family Family
10/10
Exceptional
23 Feb 2021
PARIS

Excellent

Excellent cleaningless and great manage of the procedures of Covit-19.
Business
10/10
Exceptional
23 Nov 2020
Andrew

lean and quiet.

Great, clean spot in a great location right downtown. Quiet rooms, recently updated and well kept. Breakfast included was good.
Self
10/10
Exceptional
03 Jan 2020
Yolanda

No estaba funcionando la calefacción en la habitación la noche estuvo fría ,y el cuarto frío .no descanse bien con frío
Friends_and_family Family
6/10
Pleasant
21 Oct 2019
Robert
The staff was friendly as always, the room was spacious and clean, but I would not trust the room coffee maker under any circumstances.

If you have to say connected or work online I would skip this hotel. I asked for help twice, each time they said \"we would send someone up\" to fix it, but they never showed up.

The Wifi was and is almost non-existent in the corner rooms and fiar at best in other rooms I was in. I stayed at this hotel twice over 10 years ago and it had the same issues back then.

Nice staff, but I will not be back
Friends_and_family Family
8/10
Excellent
29 Mar 2019
JORGE

Full Breakfast

Good hotel, in the downtown at a good price and good breakfast buffet.
10/10
Exceptional
25 Mar 2019
Idania

Satisfies in centric location

Was only looking for a quiet night in a clean room for our family, ours was recently renovated and fresh.
Family
10/10
Exceptional
12 Dec 2018
Lynne

Excellent garage, breakfast, and staff.

The breakfast was amazing—the best I’ve had in all of Mexico. Staff was extremely friendly, and ample unground parking.
Family
8/10
Excellent
21 Nov 2018
Ernest E
The hotel is old. The breakfast is a buffet end it is good. The rooms were comfortable. The hotel is located in the center of town. Free parking right across the street from hotel.
Partner
10/10
Exceptional
24 Oct 2018
Enrique
Great stay!!!
10/10
Exceptional
13 Oct 2018
PABLO IVAN

Great for the price

Great hotel, nice price!
Family
8/10
Excellent
31 Jul 2018
David
Eventhough the hotel is downtown, there are not many choices for eating out within walking distance.
Family
10/10
Exceptional
25 Jun 2018
Guillermo

Nice clean and close to everything center

Very nice have everything what I need ,beautiful clean good breakfast nice view
8/10
Excellent
07 Jun 2018
LEON

Bysiness

Everything was good except a strange smell from the bathroom.
8/10
Excellent
11 Jul 2017
marco

Good for one night

It was clean and good location. Nice bed but there are very small
Family
6/10
Pleasant
25 Dec 2015
Juan

Ok for the price.

You have to wake up very early in order to get the included breakfast. I got there at 9:30 (they close the buffet at 10) and there were very few options and they were not going to refill. But overall is fairly ok.
10/10
Exceptional
01 Aug 2026
Ricardo
Todo
10/10
Exceptional
26 Jul 2026
Gerson
La estancia fue excelente, desde la entrada hasta la salida, la limpieza fue muy buena así como la atención al huésped
8/10
Excellent
24 Jul 2026
Gabriel
Seria excelente, si la habitación tuviera un refrigerador pequeño (frigobar).
Y las toallas están muy desgastadas.
Todo lo demás es Excelente, limpieza, personal, desayuno y estacionamiento.
10/10
Exceptional
18 Jul 2026
Milca Daniella
Todo excelente... estuvimos 4 días y el desayuno es muy bueno...
Family_with_children
10/10
Exceptional
18 Jul 2026
Adolfo
Muy amable el personal excelente atención una habitación confortable, si volveré gracias
Partner
4/10
Poor
16 Jul 2026
Victor
Equivocación de habitación, mala atención y sábanas con olor a humedad, sin mencionar que no me asearon bien la habitación
Self
10/10
Exceptional
14 Jul 2026
José Matías
Todo excelente
10/10
Exceptional
14 Jul 2026
Favio
todo excelente
Business
8/10
Excellent
13 Jul 2026
Ma. de Lourdes
Hotel regular para un fin de semana
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
josafat
Bueno
8/10
Excellent
12 Jul 2026
Claudia Susana
Limpio, con estacionamiento, céntrico, personal amable
Family
10/10
Exceptional
08 Jul 2026
olaguiver
Excelentes instalaciones y excelente servicio
Partner
10/10
Exceptional
27 Jun 2026
Areida
Habitación limpia y desayuno incluido
Partner
10/10
Exceptional
27 Jun 2026
olaguiver
Excelente servicio
Partner
10/10
Exceptional
27 Jun 2026
Teresa
Muy atento el personal, excelente desayuno pero el elevador sin funcionar
10/10
Exceptional
21 Jun 2026
olaguiver
Excelente
Partner
4/10
Poor
17 Jun 2026
Manuel
No funciona el elevador y me tocó que el clima no funcionaba.
Las de recepción no saben ni siquiera darte u orientarte por algún centro comercial si quiera
Family
10/10
Exceptional
16 Jun 2026
olaguiver
Excelente, lo recomiendo
Family
6/10
Pleasant
14 Jun 2026
Gabriela
Todo bien, pero el elevador no servía, y eso que fuimos 15 días antes y tampoco, el cuarto estaba goteando el clima y llamamos a room service y nadie respondió :/
Partner
10/10
Exceptional
11 Jun 2026
Catalina
Muy buena opción. Limpio, céntrico. El gimnasio malo, no lo recomiendo.
Self

Location & surroundings

Best Western Santorin
Cristobal Colon Nte 349, Cd Victoria, Mexico

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Best Western Santorin

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