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IStay Hotel Ciudad Victoria

Ciudad Victoria · Mexico

Blvd Adolfo Lopez Mateos 909View location

9.2/10Excellent1,183 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About IStay Hotel Ciudad Victoria

This hotel is situated around 1 km from the centre of Victoria. The TAMUX Museum is around 3 km away, and it is roughly 10 km to the Tamatán zoo. Pedro J. Méndez international airport is around 20 minutes from the hotel.

This modern hotel has a total of 175 rooms and suites spread over 4 floors. The building is air-conditioned and comprises a lobby area with a reception desk manned around the clock, a currency exchange facility, and lift access.

Furthermore, the hotel features shops, a cafeteria, a bar and the Applebee's and VIP Service restaurants.

In addition, guests are offered Internet access (WLAN in all public rooms), an email checking station, a direct dial telephone for local and long-distance calls, a room and laundry service, bell boy service, childcare and a covered car park.

Read more about this hotelShow less

In addition to meeting and conference rooms, a business centre is available to guests, with photocopier, fax machine, printer and PC available. Furthermore, guests may use the airport shuttle transfer by reservation in advance. Some of the hotel's facilities are disability-friendly.

All the rooms are spacious and come with an en suite bathroom with a make-up mirror and hairdryer.

Furthermore an electronic locking system, a direct dial telephone with long-distance calling, an answer phone, a writing desk with a lamp, a breakfast table, satellite/ cable TV with films on offer (charges apply), a radio alarm, a minibar, a coffee machine, an iron and ironing board, Internet access, a safe, a seating area, king-size or double bed and a balcony or a terrace are also provided in all accommodation as standard.

The air conditioning and heating can be individually adjusted.

A stay at iStay Hotel Ciudad Victoria places you in the heart of Ciudad Victoria, within a 5-minute drive of Paseo Aventa and Marte R. Gomez Stadium. This hotel is 2 mi (3.1 km) from Centro Cultural Tamaulipas and 2.2 mi (3.5 km) from La Loma Park.

Make yourself at home in one of the 175 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: MXN 25 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Early check-in fee: MXN 238 (subject to availability)
    • Late check-out fee: MXN 238 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Paseo Aventa 1.8 km / 1.1 mi
Marte R. Gomez Stadium 2.3 km / 1.4 mi
Centro Cultural Tamaulipas 3 km / 1.8 mi
Amalia G. Castillo Ledon Theater 3.1 km / 1.9 mi
La Loma Park 3.6 km / 2.2 mi
Tamaulipas University 4.2 km / 2.6 mi
Tamaulipas Natural History Museum 4.8 km / 3 mi
Victoria Sports Center 5.3 km / 3.3 mi
Tamatan Zoo 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Total number of rooms: 175
  • Number of floors (main building): 5
  • Single rooms: 85
  • Double rooms: 83
  • Suites: 6
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 54 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Bicycle storage
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE ONE BEDDOUBLE • DELUXE ONE BED • 1 Bedroom • 20 m²DBL.1B-DX
    DOUBLE DELUXE ONE BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub
    • Shower
    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    Show all 19 amenities
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    DOUBLE DELUXE ONE BED

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B-DX

    Room amenities

    • Bathtub
    • Shower
    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D-DX
    DOUBLE DELUXE TWO DOUBLE BEDSPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    Show all 19 amenities
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    IStay Hotel Ciudad Victoria

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about IStay Hotel Ciudad Victoria

9.2
Excellent
1,183 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
9.0 /10
100 reviews shown
6/10
Pleasant
25 Jul 2026
Ahmad
Just need to focus more on cleaning room stuff
6/10
Pleasant
25 Jul 2026
Ahmad
4 nights stay i don’t think the room service change the mattress cover once . And every thing else was okay
6/10
Pleasant
20 Jul 2026
Hector
Olor a humedad
Friends
10/10
Exceptional
20 Jun 2026
Celia
The housekeeping staff was very professional and attentive to guests needs However, I don't think the front desk staff was flexible; after a long 10-hour journey, they weren't willing to be accommodating and let us have the room 30 minutes before check-in time without adding a 20% surcharge.
The breakfast tasted good, but it needed more variety and faster restocking.
Family
10/10
Exceptional
19 Jun 2026
Gerardo
Great breakfast and rest
Partner
8/10
Excellent
30 May 2026
Jhon
Hotel was nice and clean and the staff was pretty helpful will come back that's for sure!!
Self
8/10
Excellent
30 Apr 2026
Lilia
A bit on the older side but well maintained. Beds a bit hard but not awful. Had a good stay.
Family_with_children
10/10
Exceptional
27 Apr 2026
Ana Victoria
La ubicación del hotel es buena, el personal muy amable, habitación es amplia y cómoda, el buffet desayuno adecuado, la zona de alberca es agradable aunque en estas fechas (finales de Abril) aún está muy fría para poder utilizarla.
Friends_and_family Family
8/10
Excellent
20 Apr 2026
Oscar
Good hotel. Very well located
Family
8/10
Excellent
20 Apr 2026
Gabriel
It’s ok
Self
10/10
Exceptional
15 Mar 2026
Esmeralda
Muy seguro el hotel, sobre todo muy limpias las habitaciones y la ubicación es perfecta 👍
Family
10/10
Exceptional
14 Jan 2026
Alan
We stayed here 5 years ago and it was HORRIBLE.
New name with good reviews so we tried it again.
Give it a 10.
10/10
Exceptional
27 Dec 2025
Pedro
Great place, clean rooms and great service
10/10
Exceptional
20 Dec 2025
Brenda Lizbeth
Excellent
10/10
Exceptional
23 Oct 2025
Miguel
Yes
Business Family
8/10
Excellent
18 Oct 2025
Cynthia
Las instalaciones y la atención, muy recomendable… La comida, lamentablemente nada buena.
Business Family_with_children
10/10
Exceptional
04 Sep 2025
Roberto
EVERYTHINGH IS PERFECT
Leisure Partner
10/10
Exceptional
18 Aug 2025
Manuel
Excelntes espacios
Business Self
6/10
Pleasant
01 Aug 2025
Rudy
Air Conditioning not very good
10/10
Exceptional
30 Jul 2025
Juan Carlos

ubicacion y seguridad

Excelente ubicacion y en una rea segura
Business
8/10
Excellent
08 Jul 2025
Cesar
Good
10/10
Exceptional
15 Jun 2025
Joanna
Muy bonito
6/10
Pleasant
02 Jun 2025
Jesus
Beds uncomfortable!! The clenaing service great!!!
Leisure Family_with_children
10/10
Exceptional
15 May 2025
Eneyra
Good
Leisure Family
10/10
Exceptional
14 Apr 2025
Bely
Great place ,
Partner
10/10
Exceptional
18 Mar 2025
Cesar
Todo súper excelente
Business_and_leisure Family
10/10
Exceptional
16 Mar 2025
Serena
Spacious at a good price
Business Friends
10/10
Exceptional
10 Mar 2025
OSCAR
Great service
Business_and_leisure Family
10/10
Exceptional
24 Feb 2025
Aldo
Nice
Business Partner
10/10
Exceptional
13 Feb 2025
marcela
Very well kept
Excellent breakfast
Leisure Partner
10/10
Exceptional
13 Feb 2025
Manuel
Well
Business
6/10
Pleasant
06 Feb 2025
Jan
Cuando entre a mi habitación olía algo a drenaje pero la estancia es cómoda y tiene lo necesario, servicio excelente
Business Family
10/10
Exceptional
22 Jan 2025
Marcos
Muy buen servicio y limpieza. Todo excelente.
Leisure Family
10/10
Exceptional
18 Jan 2025
Israel
Nice and clean, very friendly staff within walking distance of restaurants.
Leisure Self
10/10
Exceptional
16 Nov 2024
Warrun
I liked the breakfast options, they provided me with a nice introduction to some Mexican cuisines
Leisure Self
10/10
Exceptional
12 Nov 2024
Wilfredo
Great staff, quick check in and always a great breakfast .
Business_and_leisure Family
10/10
Exceptional
12 Nov 2024
Wilfredo
Always good and clean rooms and always a great breakfast
Business_and_leisure
8/10
Excellent
02 Nov 2024
Dulce
The hotel is clean, housekeeping ladies were nice to my children when cleaning. The only thing that I was a little bit overwhelmed was the fact that the safe was not working properly and had to go downstairs to get it open. I thought I was going to be moved to another room but they decided to bring another safe later on that day.
Business_and_leisure Family
10/10
Exceptional
22 Oct 2024
Eneyra
I like it
Leisure Partner
10/10
Exceptional
20 Oct 2024
Darryl
Very nice hotel for the price, excellent breakfast. We will be back.
Leisure Family
6/10
Pleasant
19 Oct 2024
James
limited dining, hotel needs upgrade
Leisure Family_with_children
8/10
Excellent
19 Sep 2024
Wilfredo
Good place.
10/10
Exceptional
16 Sep 2024
roberto
Staff was friendly and efficient.
Leisure Family
8/10
Excellent
06 Sep 2024
Hans
Clean well located property.
Business Partner
10/10
Exceptional
17 Aug 2024
Charles
Hay un restaurante Super Cream en contra esquina, Starbucks cruzando la calle y muchos lugares cerca. El desayuno es excelente y la atención excelente.
Leisure Family
8/10
Excellent
24 Jun 2024
Elas
Looks nice and clean. Thank
Leisure Partner
6/10
Pleasant
19 May 2024
Wilfredo
The room had a very bad odor. The shower was not working correctly.
Business_and_leisure Family
10/10
Exceptional
12 May 2024
Erik

Exelente experiencia si volvería a ese hotel

Muy buena experiencia además de gente amable y buena atención
Friends_and_family Family
2/10
Poor
19 Apr 2024
Joe
Here at property and they only have one room booked
10/10
Exceptional
29 Jan 2024
Eneyra
Nice place, the rooms are big and comfortables. Breakfast buffet is good
Leisure Partner
4/10
Poor
28 Dec 2023
Rocio

Stay in the Hampton Inn

Service was okay; the rooms really need a deep clean and bathroom needs fixtures replaced.
Friends_and_family Family
10/10
Exceptional
11 Nov 2023
will
Excellent hotel, staff and food!
Business_and_leisure Family
10/10
Exceptional
02 Nov 2023
Ana
Excellent
10/10
Exceptional
28 Jul 2026
Lucero del carmen
Todo muy bien y muy amables
2/10
Poor
27 Jul 2026
Samuel
a la hora de facturar te dicen que como fue el pago por una plataforma en este caso como expedia que la tienes que solicitar con ellos y no te la hacen en ese momeno es un tema
10/10
Exceptional
27 Jul 2026
Leobardo
Todo, excelente, personal, almuerzo, atencion
10/10
Exceptional
27 Jul 2026
Leobardo
Todo Excelente la atención
10/10
Exceptional
26 Jul 2026
Jose alfredo
Todo excelente la atención y el servicio, el restaurante muy rico el desayuno
10/10
Exceptional
23 Jul 2026
GERARDO MARTIN
Excelente hotel
6/10
Pleasant
21 Jul 2026
JINLAN
habitacion
10/10
Exceptional
21 Jul 2026
Saul
Muy buen hotel recomendado
Partner
10/10
Exceptional
20 Jul 2026
GERARDO MARTIN
Excelente hotel muy buena ubicación, 100% recomendable
Self
10/10
Exceptional
19 Jul 2026
Brandon
TODONPERFEVTO
Family
6/10
Pleasant
19 Jul 2026
Leonides Lopez
Buena atención del personal. Fue muy buen hotel en su tiempo.
Ahora el hotel luce viejo, con mucha falta de mantenimiento en los baños, llaves de regadera muy duras, válvula de llenado de la tina completamente suelta casi por caer.
Alfombras con olor a VIEJO, televisiones obsoletas, tuve que pedir cambio, etc, etc.
Family
8/10
Excellent
11 Jul 2026
JULIO CESAR SOSA
Muy bien ubicado, recepción muy amable habitación 9.5 el baño algo deteriorado..
malo : el bullicio de la alberca techada se escucha mucho hacia las habitaciones es molesto .. el desayuno está faltal
Partner
10/10
Exceptional
06 Jul 2026
Ernesto Gonzalez
Lo mejor de todo es el desayuno bufet, el personal muy amable y servicial.
Solo el mobiliario dea habitación ya está un poquito antiguo pero podrían mejorar quitando algunas cosas.
El señor que reponía el bufet súper atento y serivicial, felicidades por ese personal tan preocupado por dar un buen servicio.
Era un señor como de la cocina que nos ayudó a servirnos muy amablemente. Olvidé preguntarle su nombre, se veía mayor de 55 años. Gracias a el y al resto del personal
Partner
8/10
Excellent
06 Jul 2026
Javier
Habitación muy limpia a pesar de las viejas instalaciones, aire acondicionado hace mucho ruido, el desayuno es bueno, personal amigable
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Javier
Hotel muy limpio a pesar que sus instalaciones son viejas, el aire acondicionado hace mucho ruido, el personal es amigable (algunos), el desayuno está bien. En otras ocasiones anteriores me habían dejado entrar a la habitación antes de las 3 pm, esta ocasión me querían cobrar por hr y fracción antes de la hr de entrada.
Friends_and_family Family
6/10
Pleasant
03 Jul 2026
Arturo
De los 2 elevadores que tienen, uno no funciona desde hace mucho tiempo y el otro es muy lento para abrir/cerrar puertas y trasladarse

Por otra parte, el aire acondicionado condensaba demasiada agua dentro de la habitación
Family_with_children
10/10
Exceptional
03 Jul 2026
REYNALDO
Habitaciones limpias
10/10
Exceptional
30 Jun 2026
Cesar
El desayuno fue lo mismo todos los días. Podrían variar le.
Self
6/10
Pleasant
28 Jun 2026
Enrique
En el piso que nos toco, ya hay mucha humedad se nota en las paredes y huele a humedo, el elevador solo funciona 1 y tarda mucho por lo que siempre tenia que ir por escaleras, el trato bien pero al hotel le falta mantenimiento en algunos pisos y habitaciones
Family_with_children
8/10
Excellent
27 Jun 2026
Pedro
Msintendnce
10/10
Exceptional
26 Jun 2026
Mario Fernando
Muy buena ubicación y habitación muy limpia. El personal muy atento,
10/10
Exceptional
22 Jun 2026
Ernesto Gonzalez
El piso se ve sucio pero es lo desgastado, en mi habitación había una gotera del aire acondicionado y se hacía un pequeño charco.
Partner
10/10
Exceptional
21 Jun 2026
Victor
Excelente hotel tiene un desayuno completo las habitaciones Miu limpias y excelentes cama separa descansar
5 estrellas
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Oziel
Todo exelente trato, limpieza, comida, etc.
Business
2/10
Poor
17 Jun 2026
alfinso
Una cucaracha muerta en el baño y pegado a la ventana había mucha escremento de animales dentro de la habitación
Self
10/10
Exceptional
16 Jun 2026
Martha
Muy buen desayuno y el personal con excelente trato.
Family
10/10
Exceptional
12 Jun 2026
David
Excelente
10/10
Exceptional
12 Jun 2026
GERARDO MARTIN
Buen hotel excelente ubicación
Self
10/10
Exceptional
12 Jun 2026
Maria
Siempre nos gusta regresar, muy buen servicio, cómodo y buen trato
Partner
10/10
Exceptional
11 Jun 2026
Katya
Me gustó todo estuvo muy bien el desayuno fue lo que más me gustó lo recomiendo en general
Family_with_children
6/10
Pleasant
10 Jun 2026
JONATHAN JESUS
La habitación olía muy fuerte a humedad
Business
8/10
Excellent
08 Jun 2026
Jose
La limpieza y atención buena, la localización excelente, sin embargo es un hotel de varios años y se nota en la habitación, en las camas y baños principalmente. Pero por el costo vale la pena lo que pagas.
Partner
4/10
Poor
07 Jun 2026
Olivia
La habitación olía mucho a humedad, el baño tenía moho y mobiliario ya está muy deteriorado, es la tercera vez que me hospedo en este hotel pero ya no pienso volver debido a su deterioro con los años
Family_with_children
8/10
Excellent
03 Jun 2026
SALOMON
Buena estancia
Self
10/10
Exceptional
28 May 2026
Angelica A
NA
10/10
Exceptional
27 May 2026
Luis
.
Friends
10/10
Exceptional
23 May 2026
Iván
Todo en orden
Self
8/10
Excellent
18 May 2026
Dolores
El checkin estuvo muy tardado, había una Sra que llevaba varias reservaciones y la encargada del mostrador no se tomó la molestia de decirme que iba a tardar mucho,
La habitación bien, amplia, limpia. Solo que el despertador sonó a las 5 de la mañana y la tele se prendió de repente en la madrugada.
Es un hotel al que regularmente llegamos, ahora nos sorprendió ver cucarachas en el pasillo.
En el restaurante la atención muy acertada, nos trataron muy bien y nos ofrecieron platillo preparado en el instante.
Partner
10/10
Exceptional
17 May 2026
Felix
Buffet de almuerzo excelente.
Self
10/10
Exceptional
13 May 2026
erick
Excelente
8/10
Excellent
12 May 2026
Jose Manuel
Las habitaciones huele mucho a humedad
Partner
10/10
Exceptional
11 May 2026
Leopoldo
Todo muy bien
Partner
2/10
Poor
11 May 2026
Diana
Hotel viejo , comida mal cocinada , es un hotel que solo tiene bonito el edificio pero es pésimo en limpieza e higiene
2/10
Poor
08 May 2026
NOE
Se niegan a facturar. Hacen cargos extras no contemplados al momento de reservar
Self
4/10
Poor
08 May 2026
Luis
Habitacion Limpia
10/10
Exceptional
05 May 2026
Fernando
Todo muy bien
Friends_and_family Family
8/10
Excellent
05 May 2026
Eva Maria
Todo bien. Solo que pusieron una sola botella de agua para dos personas, al reclamarlo, dijeron que esa era su normatividad. Pero sucede que en todos los otros hoteles, siempre dejan una botella de agua por persona. Así que me pareció una mezquindad del hotel
Friends_and_family Family

Location & surroundings

IStay Hotel Ciudad Victoria
Blvd Adolfo Lopez Mateos 909, Ciudad Victoria, Mexico

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IStay Hotel Ciudad Victoria

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