Hotel Santika Premiere Jogja

Indonesia , Yogyakarta
YOGYAKARTA, Jalan Jendral Sudirman, 19
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50 reviews shown

10/10

Exceptional

05 May 2025

Rudy

The whole experience was just excellent.

Leisure Family

4/10

Poor

07 Apr 2025

Afzal

Very dated and overpriced hotel (last time I visited was in May 2010 when the quality and cleanliness level was significant better. Not worth visiting really. There are better and more affordable hotels nearby who offer better services against better prices.

Business Self

8/10

Excellent

21 Aug 2024

Bruce

Buffets everyday should be different and include international food.

Business_and_leisure Self

10/10

Exceptional

13 Aug 2024

Anna Maria

Friendly staff and good service

Leisure Friends

10/10

Exceptional

13 Aug 2024

Anna Maria

Friendly staff and good service

Leisure Friends

10/10

Exceptional

13 Aug 2024

Anna Maria

Nice and helpful staff, good experience for all. Just that the key card a bit troublesome.

Leisure Friends

10/10

Exceptional

12 Aug 2024

Esther

Beautiful hotel!

We really enjoyed our stay here! It is a beautiful hotel - very clean and great amenities. Lots of delicious options at the breakfast buffet. The staff was always so friendly and helpful. I highly reccomend this place.

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Peter

Alway great to stay there, Employers always helpfull, and best breakfast in Indonesia, rooms alway clean and serviced daily
Great hotel

Business_and_leisure Self

10/10

Exceptional

02 Feb 2024

Roberto

This is a very good hotel. It is an old hotel but very well maintained. The breakfast is excellent. The restaurant has a limited menu but everything I tried was of a good quality.

The immediate vicinity is not very interesting - but grab taxi is easy to obtain and it is not far to any part of central Jogya.

The best thing about the hotel is the staff. They are very helpful. They are very polite.

I have been very happy with my entire stay at the hotel - other hotels could take a lesson from this hotel in how to provide good service.

Leisure Family

10/10

Exceptional

26 Nov 2023

David

Great hotel, with helpful and friendly staff. The hotel is situated in central Jogja and is convenient for many local attractions. Excellent sized room with with all essentials provided. The hotel breakfast was very tasty with a nice range of options

Leisure Partner

10/10

Exceptional

12 Jul 2022

Edith

Breakfast excellent

Leisure Self

10/10

Exceptional

16 Jun 2021

Verified traveler

Very good, pleasant stay.

Business Family

8/10

Excellent

13 Oct 2020

Ferdinan

This hotel represents Yogya in General, not only The Bfast was scrumptious, but also the staff were very friendly and professional. Can't wait to be back to Yogyakarta

Leisure Family

10/10

Exceptional

05 Dec 2019

Verified traveler

They had a great rain fall shower. Free Wifi Free breakfest. Had a nice pool didnt use it my self but looked great. My wife is from Indonesia so was able to get a discount. If your traveling through this area make sure you stay here

Friends_and_family Family

10/10

Exceptional

27 May 2019

Staff very polite and helpful. Within walking distance to night market and tourist street. Contains all necessary facilities. However, I booked for a king bed but instead was given two twin beds pushed together.

Leisure Partner

10/10

Exceptional

28 Jan 2019

Verified traveler

Bad experience with Hotel SPA. The service was very bad. The staff are talking to each other and laugh so loud. Even when we told them the aircon was freezing cold they told us to dry the mask or scrub faster. They nvr think the customer point of view. How can the Spa did not make any preparation in advance such as towel for customer to take shower in the spa. They even told the customer to take their shower at their room due to out of towel when they finish their massage. If they inform the customer in advance we would not take the package not to waste our money. We come to hotel spa for relaxing but end up the service was bad. Will not recommend to my friends.

8/10

Excellent

11 Jan 2019

Wimala

Great location hotel but the cigarette smell was a

This hotel was our favorite hotel but now it has gone down. It smelled cigarette smoke in the hall way and in our non smoking rooms. I asked them to clean or room but the cigarette smell didn't go away instead they sprayed perfume. The AC was not cold. Breakfast selection was good. We don't think we will come back.

Family

10/10

Exceptional

09 Nov 2018

Verified traveler

Nice place to stay every year I stay at this hotel thanks to the staf Laksmono los angeles

10/10

Exceptional

10 Oct 2018

Muz

Very comfortable and centrally located. Helpful staff and good food in attached restaurant.

10/10

Exceptional

02 May 2018

Ferdinan

The htl captured and presented Yogya very well . From the lobby , Breakfast restaurant , cleanliness , comfort and safety made you wanna live there . We ll be back for sure .

Love from Canada

8/10

Excellent

13 Apr 2018

June

Good facilities and excellent customer service.

As a solo traveller the free room upgrade was an unexpected and welcome bonus.
Staff were helpful with tour suggestions and booking to visit Borobudur and Prambanan which were breathtaking.
Nominal charge for personal airpot shuttle service to/from the airport.

8/10

Excellent

27 Dec 2017

Day

Nice hotel at convenient location

The hotel located in Main Street. Can go everywhere easily. The staff are very friendly helpful and polite. The room is big and comfortable. Breakfast is great with lots of choices and tastes good. Overall the hotel is worth with the price. Sure will stay again if go to Yogyakarta.

8/10

Excellent

09 Dec 2017

Verified traveler

Good place to retreat after a long day out

Staffs were always approachable and helpful.
Spa / Massage service was good and professional.
Room absolutely comfy and hotel situated near eating place and shopping area.

6/10

Pleasant

07 Dec 2017

Verified traveler

Good hotel, needs improvement

Friendly staff and willing to help always when requested. Reception lady was amazing and friendly. Never fail to wave goodbye answer hello to me every time she sees me. The security guard at the front door was really polite and helpful.
However during the check in on the first day, my room was missing all tea and coffee packaging. Plus small face towels were missing form the room too. Room wasn’t very clean either.Tap was leaking in the bathroom and was very noisy.
Other than that the room is spacious and comfortable . The blankets were thin and were a bit older. Need upgrade.
The hallway can be a bit noisy at night when people come walk in and out.
If you are a gym junkie or plans to use the gym during your stay, the gym is very very tiny and have very limited equipment . It is difficult to locate the gym as it is in a small unknown area.
Breakfast was good. A lot of choices!

Family

10/10

Exceptional

27 Nov 2017

lola

Very nice hotel with lovely buffet breakfast and d

Very relaxing after day of sightseeing. Quiet rooms

10/10

Exceptional

25 Sep 2017

Andrew

Great hotel

The hallway smelled a bit funky. It's because the have public bathrooms in the hallway.

Family

10/10

Exceptional

26 Jul 2017

Nancy

nice hotel in good location

the staff were very nice and the room was clean and comfortable.

10/10

Exceptional

12 Jun 2017

Stan

Classy hotel close to Malioboro

I stayed here 3 nights during my visit to Jogja. The hotel has a classy ambiance and comfortable rooms. The service is great and breakfast is probably the best in town on account of their massive array of traditional Javanese food.

10/10

Exceptional

30 Apr 2017

John

Worth Repeating

Very pleasant experience in a part of the world entirely new to me. The hotel, staff and services were all excellent. Furthermore Jogyakarta is a fascinating area deserving of a second visit--and I already know a great hotel.

10/10

Exceptional

26 Apr 2017

Raymond

Exceptional bargain

The hotel was truly exceptional and the hotel restaurant for both breakfast and the 1 dinner I had was very good. Like much of this area the location was surrounded by areas that were not so nice, but still reasonably walkable to a number of tourist sites and shopping.

8/10

Excellent

10 Feb 2017

Hikmatun

Good hotel and service

Beautiful interior design which truly represent javanese culture.
At that time, my room was upgraded to higher class...it was big room with balcony and big bathroom (unfortunately no bathup).
Like the jasmine smell outside the room.
The hotel staff were also friendly.

Partner

10/10

Exceptional

28 Dec 2016

sandy

Convenient and warm hotel

Fantastic little place for our discovery at Jogjakarta. Staff were pleasant and attentive. Breakfast was good
Only thing was that some staff had limited English and we found communication at times to take a bit longer but they were very patient and willing to help

Family

10/10

Exceptional

28 Dec 2016

Verified traveler

Very nice hotel

Arranged pick up from airport- flawless. Luxury room, amazing pool view, good service, boxed breakfast when leaving early. Staff a bit inconsistent about booking taxi back to airport. I wanted to just book the transport again, one person told me to just take a taxi from the front. Then in the morning, taxi was a bit late, so then they said to take transport which I wanted to do in the first place, by then the Taxi arrived so I got in. However, the taxi driver didn't speak English and didn't have change. So it was the same exact cost as the hotel shuttle which is about eight US dollars anyways. So don't take a taxi just go with the English-speaking car from the hotel ;)

10/10

Exceptional

06 Dec 2016

Carolina

Very nice hotel

Professional and friendly staff. Amazing selections of breakfast buffet. Good location. They even helped me open the padlock of my luggage when I accidently locked the key in (the luggage).
Will definitely stay with them again. It is highly recommended.

8/10

Excellent

10 Aug 2016

Sally

Exceptional service

Stayed 3 nights at the Santika, Well located close to most of the points of interest and shopping areas. The hotel has a decent restaurant and serves a good breakfast. The customer service is to a high standard.
Arranged a 12 hour trip to Prambanan and Boruboudor through the hotel (private car and driver)which was good value for around £35 be aware this does not include the entrance fee to the sites which was an extra £30 per person (well worth the money)
Special mention for Eti (hope this is the correct spelling) who helped us with our rail tickets, not only did she collected them from the station for us after her shift but also ensure they were waiting for us when we checked out at 7.00 am all in her own time, that's going the extra mile and one of the reasons we would definitely use this hotel again when in Yojagkarta

Partner

10/10

Exceptional

22 Jun 2016

Wimala

Perfect location, great service, great breakfast.

We love Santika. We have been staying here from time to time whenever we come to Yogyakarta. The room is big. Swimming pool is great. Location is perfect close to Malioboro. Breakfast is really good with variety of Indonesian and Western food.

Family

10/10

Exceptional

29 Apr 2016

Verified traveler

Great hotel

Highly recommended

Family

8/10

Excellent

13 Feb 2016

Verified traveler

could have been more to offer

Room 315 was designed for twin bed but instead they put the king size bed in such an odd position. They said deluxe rooms don't face the garden, but the gave an expat college the deluxe room facing one. Is there service inequality for locals and foreigners?

10/10

Exceptional

15 Aug 2015

michael

Short stopover stay in a lovely hotel

A Very enjoyable stay, definitely would consider to stay again

Family

8/10

Excellent

04 Jun 2015

Susanna

Two night stay

Good little stay. Friendly staff who provided a fruit selection upon arrival and allowed us a free later check out. Breakfast had a mixture of Western and traditional Indonesian fare. Good location for exploring the backpackers' district (Gangs I and II). Bit of a walk to the city centre, but manageable. Madam Tan is a local restaurant which is a stone's throw away; decent Indonesian cuisine!

Partner

8/10

Excellent

02 Feb 2014

christopher

great place

worth your money. will come back to stay here. Quite place

8/10

Excellent

11 Oct 2013

aisyah

Good.

6/10

Pleasant

02 Jul 2013

Nick

Dirty bedding was replaced on request

Overall fine; check-in staff friendly if rather slow and inefficient. Bedding was not clean on arrival; and the curtains were pretty disgusting too; I asked the check-in staff to change both, while we went out, and they promptly did so. Would stay again, but it would not be my first choice.

8/10

Excellent

06 Jun 2013

klungkung

typical Santika

Good sized clean rooms, comfortable king bed, with good all-around service. Rooms at the front of the hotel can be a bit noisy as it is adjacent to one of Yogya's busiest roads.

8/10

Excellent

06 Mar 2013

Dan

Jogjakarta

Thanks to the guy who moved us already from smoking to non smoking and everything is just fine

6/10

Pleasant

18 Jan 2012

Martin

Perfectly adequate

There were no major faults, but there were small pesky issues that I normally would have ignored, but the number of pain points made this hotel hard work.

My wife and I booked a room with a king sized bed, and we also ordered a twin room for her mother and daughter. The first night we were assigned two twin rooms, and the next day we moved our luggage to reception and arranged for it to be taken to our room when it was ready as we were heading out for the day. When we returned, our luggage was still sitting in the luggage store room at reception.

We checked out, paid for room service, and after we checked out, we found that they had put through new charge against our credit card. We returned and found reception thought we had booked three rooms.

When we paid for room service, I noticed a small variation. I did not bother following this up so it could be for tax, but I had heard another guest complaining that the tip was deducted.

It must be tough on the staff as English is their third language (after Javanese and Bahasa). However, I was surprised that the reply to a question I asked in English was directed to my Indonesian wife in Bahasa. My wife had a sore throat and noticeably hoarse voice, so we were trying to minimise her talking, so I would have preferred an answer even in broken English.

Breakfast was okay, but typically cold. The staff were friendly, but not that proactive. For example, we always had to ask for a second cup of coffee.

They did give us a late checkout and I was thankful for this.

8/10

Excellent

18 Jun 2010

Verified traveler

Yogjakarta

I stayed in Santika Jogjakarta with my hubby. We were there for a short break and hoping to capture some good photographs of its famous temples. The room is very spacious, clean with a super huge king size bed. Our room faces Gunung Merapi and the pool. Unfortunately, the sky was gloomy so Merapi was not visible for the duration of our stay there. Location wise - it is situated on a busy main street with banks, restaurants, convenience stores around. The breakfast was a rather large spread buffet - with western and local fares. However, the hotel is undergoing a renovation upgrade from Jun to mid-Aug, so there was incessant banging going on during the day - that's was the only downside. Overall, we enjoyed our stay and would definitely stay there if we ever visit Jogja again.

10/10

Exceptional

19 Jun 2025

Mikael

Great room and great service! Very friendly staff. Great location. We really enjoyed our stay.

Partner

8/10

Excellent

02 Nov 2024

Eduard

Nice accommodation, good breakfast, very helpful personnel.
Close to Malioboro

Leisure Self