Hilton Windhoek

10/10

Exceptional

12 Mar 2026

Willie

Yes

Self

10/10

Exceptional

01 Mar 2026

Peter

Excellent service from Hilton, Windhoek. Thank you

10/10

Exceptional

08 Feb 2026

Raimund

Everything perfect

Partner

8/10

Excellent

01 Feb 2026

Raimund

Großes executive Zimmer, dessen Interieur schon etwas in die Jahre gekommen ist Der Zugang zur Executive Lounge war Klasse. Sehr schön auch der Poolbereich und die gesamte Dachterrasse

Partner

4/10

Poor

10 Jan 2026

Tineka

Upon initial check-in, the young man at the counter was very pleasant. However, this does not make up for the following: The carpet in the room was filthy. The food menu was not vegetarian friendly. We ordered room service, and received spoiled fruit and hard pancakes that were not edible. The 1st night we asked for face towels, and after calling back twice and waiting for more than 2hrs, we were told sorry for the delay and did not receive face towels until the next day. The room lacked common amenities. There was no shampoo or conditioner, and our room was not restocked with lotion or body wash. Thankfully, we do travel with our own. I have stayed in many Hilton properties, and this was by far the worse. There is no way this hotel should be labeled a 5 star, as the staff and the services were subpar.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Natasha

Great breakfast, clean rooms, plenty of sockets to charge electronics. The location is very central which made it easy to get around restaurants and even out of town.

Leisure Family

2/10

Poor

01 Jan 2026

Michael

Not a great stay. We were told our room was “605” and was written on the room key card as such. Went up there and found an uncleared room with tv on. Went back down and they said it was actually 505, and it was the poor handwriting from the staff - pretty annoyed to begin with.

Then room 505 was facing right at a street concert sound testing for the NYE, which was very loud through the window. Had to request to change rooms to the other side. The hotel doesn’t feel full at all whatsoever (barely anyone walking around) so you would imagine the staff to be a bit more considerate and give us a room on the other side. Music continued until 1am.

The hotel looks like it had its heyday back in the 80s. Everything felt a bit old specifically the carpets and the lounge chair.

8/10

Excellent

24 Dec 2025

Mario

Mein Zimmer war etwas abgewohnt, ansonsten alles okay. Bett sehr bequem. Skybar top,

Self

10/10

Exceptional

21 Dec 2025

Josephine

Everyone was amazing. The hotel is beautiful! Totally worth it!

Leisure Self

10/10

Exceptional

13 Dec 2025

Renata

Easy check in, easy check out, very nice staff, beautiful room,comfortable bed, clean and location location location!

Leisure Self

10/10

Exceptional

10 Dec 2025

Geoffrey

The room was great, spacious, quiet, clean and the large bed extremely comfortable. The staff were very friendly and efficient

Leisure Partner

10/10

Exceptional

08 Dec 2025

James

Loved it. Nice hotel. Great staff. Good food. Spent hours on the 9th floor sky bar and had two great massages!

Leisure Friends

10/10

Exceptional

01 Dec 2025

Arlene

The room was spotless!! People pristine and the location is perfect!!!
The friendly staff, rooftop bar, spa was enjoyable.
Overall great stay and will return.

Leisure Self

6/10

Pleasant

20 Nov 2025

Jan

Staff rood, nobody helped with luggage, no paper and pen in the room

Partner

6/10

Pleasant

16 Nov 2025

Jamal Eddine

Too much light very early in the morning. There are no curtains on the skylight;

Leisure Self

10/10

Exceptional

12 Nov 2025

Tyrone

Great location, friendly staff

Business

4/10

Poor

23 Oct 2025

Logan

The floor is in the hotel room was dirty and stained as was the shower. Unfortunately some parts of the hotel smelled horribly like sewage. The hotel is located in a good area and within walking distance to most attractions, but you will need to take a taxi to get to the better restaurants. The breakfast was great. Expedia lists this property as including/having parking however, the only parking option was a nearby hotel, which charged an hourly rate for parking. While, the staff was generally pleasant, we had accidentally left some items in our room. After several phone calls, We were told that nothing was found, but when we went to the hotel in person, they were able to find the items. Overall there are probably better hotels that you can stay at for the money.

Leisure Family

6/10

Pleasant

15 Oct 2025

Irina

Leider war unser Zimmer mit Blick auf eine große Baustelle und wurde bis tief in der Nacht und auch gleich morgen früh gearbeitet! Aber alles andere war sehr gut: großes Zimmer, sehr gutes Bett und tolles Frühstück!

Partner

8/10

Excellent

08 Oct 2025

Stefanie

The hotel was very nice and the staff are very accommodating. The area around the hotel if you are walking feels quite unsafe with panhandlers and beggars everywhere

10/10

Exceptional

22 Sep 2025

Shay

The bedrooms were very clean and the staff was extremely friendly and professional.

Leisure Family_with_children

8/10

Excellent

26 Aug 2025

Thomas

Good with potential

Amazing breakfast

Slow service at reception

Horrible gym

Amazing rooftop terrace

Business

10/10

Exceptional

25 Aug 2025

Michael

The hotel was great. The staff are wonderful. They are very friendly. The concierge could not do enough for me. The food is excellent. And the rooftop bar/restaurant is fantastic.

But there is little to do in Windhoekitself. I had to take trips to the various areas of interest. If you’re going to go to Windhoek, sign up for a group tours ahead of time. I had to hire individual drivers since the group tour were all booked up.

10/10

Exceptional

08 Aug 2025

Bernardo

Recomendable

Good efficient. Nice hôtel

Business

10/10

Exceptional

27 Jul 2025

Camille

Très bien placé

Leisure Partner

10/10

Exceptional

18 Jul 2025

Monika

Wonderful and clean place, will come back :)

6/10

Pleasant

12 Jul 2025

RAJA

Yes

10/10

Exceptional

11 Jul 2025

Sara

I loved my stay at the Hilton! The people who worked there were lovely, and it was a clean and welcoming space, quiet with comfortable beds.

Business_and_leisure Friends

6/10

Pleasant

10 Jul 2025

Jill

The Hilton is beautifully modern and provides a nice, standardized hotel experience, which can be a nice starting or ending point for experiencing Namibia. However, the hotel was our least favorite of the five hotels/lodges we stayed at during our Namibia roadtrip. We were disappointed that the gleaming ambiance was overpriced for the service and comforts provided. The hotel is formal, professional, and ‘Westernized’, which can be desired at times. If you’re looking for interaction with others and a cultural experience, this is not the ideal place to stay. If you are looking for a place to work and get some quit time in a familiar hotel-ish environment with easy room service, the hotel provides this opportunity.

Business_and_leisure Family_with_children

6/10

Pleasant

26 Jun 2025

Samie

The hotel is at a great location. Everything is fairly close by including the museum just a 5 5 minutes walk. The staff were okay. The staff in the restaurant and at the men working at the entrance were amazing whereas other staff in other department could have been better and more helpful.

Leisure

10/10

Exceptional

25 Jun 2025

Emmanuel

The staff was excellent. The parking was horrible.

Business Self

10/10

Exceptional

22 Jun 2025

Andrew

Comfortable, great service hotel

2/10

Poor

07 Jun 2025

Virginia

No airconditioning in room!!! Toldcvheckoiyuty we had to Request it!! Really??

Pet

10/10

Exceptional

05 Jun 2025

Kurt

This is a great property. Very clean with an amazing staff. We very much enjoyed our stay. Looking forward to being back.

Leisure Partner

8/10

Excellent

30 May 2025

Christian

Easy access to city and airport. Safe, clean, nice rooms.

8/10

Excellent

18 Apr 2025

astrid

The location is perfect and the rooftop is a great place to chill in the afternoon. A big thank you for great service to the gentlemen’s working in the bar.

Quite disappointed with the gym. None of the treadmills worked while we stayed there for seven nights.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2025

ALI

Nothing, convenience

Business

10/10

Exceptional

29 Mar 2025

Pierre

Nice!

4/10

Poor

29 Mar 2025

Edward

The rooms here stink like gym socks. The staff claim it’s the moisture during the rainy season. To me it smelled like a moldy locker. We changed rooms but the smell persisted. Our first floor room overlooked the roof, strewn with debris and repair men fixing the lights, who could see into our room. The furniture on the room is worn. The chair upholstery was torn, the shelving cracked, the lightbulbs burnt out. The staff was unclear about parking procedures and the drop off area in front of the hotel always has illegally parked cars. We were hoping for a nice stay, instead it was an utter disappointment.

Leisure Partner

10/10

Exceptional

28 Feb 2025

Vinni

Great location and lovely staff

Leisure Friends

10/10

Exceptional

20 Feb 2025

Janet

I like the friendly greeting from the staff. It is in the center of Windhoek and makes everything so accessible.

Business_and_leisure Partner

10/10

Exceptional

08 Feb 2025

Alena

We are a group of individuals from a College with partnerships in Namibia and the Hilton Windhoek is the ONLY place we stay when in the Capital! Fantastic!

Business

6/10

Pleasant

30 Jan 2025

Marc

Overpriced for what you get

Older Hilton hotel which is ok for a night, but you can’t expect much. The service is rather slow and there is a lack of cleanliness in the rooms. Not worth more then 100 Dollars a night.

Friends_and_family Family

8/10

Excellent

20 Jan 2025

Hermann

Good standard

The hotel have standard rooms, which are clean. The rooms are quiet at night check-in and check out is standard. There's a garage for your car in the building, but way to the parking is narrow for other cars. Overall, good standard.

Business

8/10

Excellent

04 Jan 2025

Mpho

I booked a presidential suite and was so disappointed. The carpets were very dirty needed deep cleaning had to ask the housekeeping manager to remove them but was stuck with the bedroom one because it was not a loose carpet.

Partner

10/10

Exceptional

25 Dec 2024

Simasiku

Amazing

Friends_and_family Family

6/10

Pleasant

24 Dec 2024

Fortunate

Good location but a few issues:
1. It would be good to get more drinking water for guests. We only got 660ml for the whole day between 2 people and a child, and when we asked for more we were told we would have to buy a 330ml bottle for NAD50 (USD3).
2. AC was not working in our room and you may have to call Maintenance to get it working
3. Also note that parking is not free for guests unless you stay for more than 4 days.

Leisure Family

8/10

Excellent

21 Dec 2024

Robert

A good Hilton hotel with an excellent rooftop area (small pool and bar). The menu for breakfast and dinner was varied and the food very good quality. I'd prefer a bathroom in a separate room rather than a bath with no privacy and a shower cubicle, given it was a twin room.

Leisure Friends

10/10

Exceptional

20 Dec 2024

Jakob

very recommendable

very well managed hotel. modern, super clean rooms with extremely comfortable bed and bedding. very friendly and helpful staff. breakfast buffet is fantastic, very good, strong wifi.

Self

10/10

Exceptional

28 Oct 2024

Bharat

HIGHLY RECOMMEND

Really good stay over two periods at the hotel and highly recommend for location and the really great staff that work at the hotel

Self

8/10

Excellent

22 Oct 2024

Yeni

As rated

4/10

Poor

20 Oct 2024

Lotte Ruby

Tror du kan få bedre til prisen

Vores værelse lugtede fælt.
Bruseren var knækket og larmede frygteligt.
Hele natten kunne vi hører når andre gik på toilet og skyllede ud.
Der var en del udfordringer med elevatoren som kørte op og ned.

Partner

4/10

Poor

19 Oct 2024

FEI

One of worst ones

One of my worst experiences, took me almost 1 hour to get a TV remote after calling reception 3 times, and did not hear a sorry neither saw a sorry altitude for that from the reception. Not comfortable pillows.

Business

10/10

Exceptional

13 Oct 2024

Min

An oasis

6/10

Pleasant

01 Oct 2024

Yeni

quiteness

Business Friends

8/10

Excellent

27 Sep 2024

Yeni

quiteness of area

Business Friends

8/10

Excellent

12 Sep 2024

Catherine

Room was a bit worn. Good location.

10/10

Exceptional

31 Aug 2024

asit g

The gentleman at reception at 7.30pm on August 30, 2024 went out of the way, made check in easy, accommodated our needs and we truly appreciated that.

Leisure Friends

10/10

Exceptional

16 Aug 2024

Alfred

Receptionist called Caroline is very helpful and professional

Business

10/10

Exceptional

07 Aug 2024

Alfred

Nice crew

10/10

Exceptional

28 Jul 2024

Alfred

Perfect

Business

10/10

Exceptional

14 Jul 2024

Amanda

Excellent stay with amazing breakfast

We had a fantastic stay at the Hilton. The breakfast was amazing.

Friends_and_family Family

6/10

Pleasant

19 Jun 2024

Marshall

The staff were very nice and accommodating but our first room had a horrible mold smell so we had to move. The center courtyard layout and location of party rooms allowed sounds to echo into all the rooms all night. The pool is on the roof and the ceiling of the hotel has a large disconcerting water stain. The restaurant staff are very nice, maybe they could receive more hospitality training and culinary training since they seem eager to learn but the food is not very good and the orders are very slow.

Leisure Partner

10/10

Exceptional

04 Jun 2024

Aminata

The staff were extremely friendly and helpful during check-in and my stay. The location was near a mall and local local crafters.

Leisure Self

6/10

Pleasant

31 May 2024

Dennis

W

The room wasn’t so fresh

Self

10/10

Exceptional

23 May 2024

David

Really nice rooms and nice rooftop swimming pool and bar area

Leisure Partner

8/10

Excellent

09 Apr 2024

Manu

Property nice and clean and centrally located.. Staff friendly

Leisure Self

8/10

Excellent

03 Apr 2024

Colin

Centrally located and easy to find. The parking in the basement is run by another business and paid for separately, but is reasonably priced - 100 Namibian for the day. It is only a short walk to Post St Mall. Staff were attentive. Our room was large and comfortable. As with other Hilton hotels I have stayed in though, there is a something of a sense of faded elegance.

Leisure Partner

6/10

Pleasant

26 Mar 2024

Felicia

Staff was kind- however there were roaches.

Leisure Family

10/10

Exceptional

16 Mar 2024

olubunmi

Love everything about it

Business_and_leisure Self

10/10

Exceptional

05 Nov 2023

Peter

Very nice hotel with good location to Main Street.
Great staff and wonderful breakfast.

10/10

Exceptional

01 Oct 2023

Luiz afonso

Hotel no melhor lugar da cidade, tudo maravilhoso!!

Partner

10/10

Exceptional

18 Sep 2023

christine

Very friendly staff. Clean and comfortable. I would definitely book this again.

Friends_and_family Family

10/10

Exceptional

10 Sep 2023

Jose

Great location

Highly recommended. Very clean and well taken care of. Restaurant and Bar has great views. Would def. Stay there again.

Partner

10/10

Exceptional

09 Aug 2023

Nokukhanya

Excellent

10/10

Exceptional

02 Aug 2023

Haran

Good business hotel located conveniently.

Business Self

6/10

Pleasant

27 Jul 2023

Austin

The Hilton is convenient, and I do love staying here specifically for easy access to the craft village right next door so I can speak a few Otjiherero words to the Himba women, and walk to other shops downtown. However the rooms felt a little dated and small. I had just come from staying at the Weinberg which had bigger and more updated rooms. So this is a great option if you get an economical rate.

10/10

Exceptional

10 Jul 2023

John

Luxurious city centre hotel

Very luxurious hotel in the centre of Windhoek. There was a beautiful rook terrace with pool and views of Windhoek. The restaurant and the staff were also great. Overall a very nice place to stay.

Partner

8/10

Excellent

04 May 2023

Arjun

Convenient and clean.

Business Self

6/10

Pleasant

19 Mar 2023

Arnaud

Not the best Hilton or best hotel I have stayed at. The blue wall color on the 8th floor looks odd and cheap. There were no towels in my room, and the bathroom door couldn’t stay closed. The help promised to fix the bathroom door never came until I asked again. Buffet dinner at the restaurant on the mezzanine was average and options limited, and I couldn’t chew any of the beef strips included in the buffet, despite Namibia’s claim to be a top beef producer. The seats and carpet in my room were old and stained in places. The Executive Lounge on the 9th floor was a nice touch. So were the rooftop pool and rooftop bar. Benjamin, at the front desk, was a bright spot and did his best to enhance my stay. One hiccup that I faced was that I definitely booked a room with breakfast included on Expedia, yet, after completing the booking process, neither Expedia representatives nor the hotel could find any mention of breakfast in my reservation. Go figure…

Business Self

8/10

Excellent

08 Mar 2023

brendan

Overall I enjoyed the stay. Staff friendly and helpful if there were any issues. The lunchtime buffet lunch could have a greater variety of food. I found it somewhat limited in choice especially Tuesday March 7

Leisure Self

10/10

Exceptional

25 Feb 2023

Vikash

Good service, good quality facilities, large room

Business Self

10/10

Exceptional

26 Jan 2023

Kayla

Everyone was so helpful and friendly!

Leisure Family

8/10

Excellent

12 Jan 2023

Jorge

Location was good. Skybar and
Lap swimming pool were great

Leisure Partner

10/10

Exceptional

01 Jan 2023

Denise

Loved the hotel. Very friendly and comfortable, and perfect location for touring the city. Near lots of attractions, food and shopping. Breakfast was good. Would recommend to a friend. Liked the Skybar very much for view and atmosphere and pool.

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2022

Denise

Very comfortable and delightful hotel. Very welcoming beautifully done-up for Christmas. Room
So nice and comfy.

Business_and_leisure Partner

8/10

Excellent

12 Oct 2022

Niharika

The water pressure is fantastic and the area around is pretty walkable with things to do close by including a famous church and the independence museum.

Business

8/10

Excellent

09 Oct 2022

Boo Keong

Very friendly person named Ivan welcome us at the airport to pick us up. Hotel generally

Partner

8/10

Excellent

21 Aug 2022

pam

Great location for a stopover in Windhoek

Leisure Family

4/10

Poor

05 Aug 2022

Gregory

Very disappointing.

We booked the Windhoek Hilton at the end of 17 days driving around Namibia. The reason for the choice - the facilities. We had been looking forward to roof top swims, long steams and some spa time. What a disappointment to find that the pool and the wellness centre were closed. I’m sure the refurbishment was needed, but I think it very unfair that we were not informed beforehand. This work was obviously organised months ago, plenty of time to inform guests of the issue.
We had a cold room - apparently some rooms could only be cooled, others warmed. Namibia was 2 degrees that morning, cooling was not required! We were moved to a ‘warming’ room but the toilet door would not stay closed (10 cm gap), neither would the shower door – causing a wet floor, followed rapidly by a slip, a bruised toe and a sore back!
Having dietary requirements meant we emailed several weeks ahead and were told they would not be a problem – 2 vegans, one with a gluten intolerance. Not a problem? What a joke! It took 4 visits from room service and a trip to the kitchen just to get milk for tea/coffee. Despite promises, gluten free bread/pastries did not appear. The head chef was very helpful, but our second evening another chef who, I think, had never met a vegan, gave us a meal I could have bettered when I was 12. The only veg. on offer was the same as those for breakfast!
The staff were lovely. The organisation behind them, amateurish.

Partner

10/10

Exceptional

05 Jun 2022

Maeva

only stay one -night leaving hotel à7;30 am just to sleep

10/10

Exceptional

09 May 2022

Monika

Great hotel in Windhoek

This hotel is great for stay in Widhoek. We were very satisfy with staff, room and services provided.

Friends_and_family Friends

8/10

Excellent

20 Mar 2022

Teit

One of the best Hotels in Windhoek - but still room for improvement for facilities like the pool and the selection of resturants.

Business Partner

8/10

Excellent

09 Jan 2022

Frank

Great stay. Good location, friendly staff, value for mobey. Beautiful sunset views from sky bar.

Friends_and_family Family

10/10

Exceptional

19 Dec 2021

Verified traveler

Great staff. Amazingly helpful staff. Enjoyed the breakfast.

Self

10/10

Exceptional

18 Dec 2021

Gary

Very nice hotel. Great breakfast. Staff so willing to help. Great location in the city center.

Self

6/10

Pleasant

27 Oct 2021

Josh

Not eco friendly at all

We stayed on the third floor. I had to run the shower for 10+ minutes to get hot water. I brought it to the attention of staff and they said that it is even worse for higher floors as the boiler is in the basement. Shocking for a water scarce country.

Partner

10/10

Exceptional

28 Sep 2021

Patricia

Na

Leisure Self

2/10

Poor

30 Jun 2021

Verified traveler

A fire alarm going off for more than a hour in the middle of the night is unacceptable and poor to say the least.

Business_and_leisure Friends

2/10

Poor

13 Jun 2021

Verified traveler

At 1:22 in the morning an alarm goes off and we are told that their is danger and must proceed to the nearest exit !! Upon checking outside and phoning reception we are told it is a false alarm !! The alarm stays screaming until 2:44 !!!! They cannot find the reset button and are waiting for an outside person to reset the alarm !!! Best is no sorry or how can we make it up to you !!! Just nothing for destroying my paid for much needed sleep !!disappointing and very inconsiderate!!! And then I have to pay for my parking on the premises as well !!!

Leisure Partner

10/10

Exceptional

31 Jan 2021

Maurits

Lovely stay

Good hotel

Business