Svenska Design Hotel

India , Mumbai
MUMBAI, SAB TV Road, Off Link Road Andheri West
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50 reviews shown

2/10

Poor

23 Jan 2026

Vinod Kumar

They are the cheaters, they took extra Rs.6000/- from me. Though I had booked the room for one day. I am going to send legal notice to Expedia & Svenska Hotel. I have video recordings along with proof of local police. Hotel management blaming Expedia for all troubles. They have traumatized both me & my wife. My blood pressure went high & they put me under depression & they collected extra Rs.6000/- My submission to you is either Expedia or Hotel Svensk had to refund my money & apology. Else legal action will be initiated. Vinod 9880354964. [email protected]

Leisure Family

10/10

Exceptional

03 Jan 2026

NIYUT

rooms were well maintained and Chetan from front desk was very courteous

Business

2/10

Poor

06 Dec 2025

satinder kumar

Not worth the rate charges for the room. No ambience, an old premises.

Business_and_leisure Self

8/10

Excellent

27 Nov 2025

Alok

Chetan and Satish ensured our stay was comfortable. They were highly responsive and acted immediately on the feedback we provided.

Huge thanks to both for taking good care of us!

Leisure Family

2/10

Poor

27 Nov 2025

Mukesh

The worst staff, not helpful

Business

2/10

Poor

03 Sep 2025

Amit

Update your staff

4/10

Poor

19 Apr 2025

jaswanti

terrible

not 5 star i would rate 1 star dirty brocken no service at all

Friends_and_family Family

4/10

Poor

09 Apr 2025

Abu Baker

It was ok ,

10/10

Exceptional

31 Dec 2024

Nathmal

good

10/10

Exceptional

23 Dec 2024

Amit

Nice

6/10

Pleasant

10 Nov 2024

Pranshu

Not well maintained. Things are falling apart. Looks great in pics though.

Business

2/10

Poor

16 Sep 2024

Navdeep

Room floor wet and dirty towels. No one comes to check. Room dining takes forever might as well order from outside. No bell boy to take your luggage.

Business Partner

2/10

Poor

16 Sep 2024

Navdeep

We stayed there for 2 nights and the room floor was wet. We told the receptionist he said he will send someone to look at it but never did. So next day we told him again still no one came to look at it. I slipped twice but it was late at night we cudnt evn check out. Also their phone never work properly so their room dining always mess up your order. Dirty towels with stains. It didn’t feel like 4 star hotel more like 2 star.

Business_and_leisure Partner

2/10

Poor

20 Feb 2024

Verified traveler

Very Poor

The property was overbooked but still took the reservation and then denied checking-in. The front desk person Mr. Hassan confirmed this and later explained that I will be able to speak to Hotels.com for my refund.
However, when Hotels.com contacted the hotel, the hotel denied this and said I was a \"no-show\", thereby, denying the refund.
The customer service was poor and not up to the mark.
Please avoid being scammed.

Self

10/10

Exceptional

05 Feb 2024

Golam

Staying experience was comfortable.

Business Self

10/10

Exceptional

05 Feb 2024

Golam

Hotel location was very convenient for me. Room was clean and neat. Hotel employees was helpful.

Business Self

10/10

Exceptional

22 Dec 2023

Poorunsingh

Very good

Good hotel and nice experience.staff very friendly.very affordable price

Partner

8/10

Excellent

22 Nov 2023

nadira

Staff and service was good

Leisure Family

2/10

Poor

13 Nov 2023

Nishita

Hotel tries to add charges for services which you haven’t even used. At the time of check out I was asked to pay 3000 plus rupees when asked for itemised bill receiptionist tried charging for extra bed when my room never had extra bed and then tried charging me for 2 cup of coffees and chips twice..after 30 mins of asking to explain how this charges was added to my bill he said we only owe him 1100 rupees and couldn’t explain how bill went from 3000 plus to 1100

Partner

2/10

Poor

07 Oct 2023

Manish

Do not stay at this property.

I stayed in a higher than usual category room. There were mosquitos and flies all around the room and bathroom. I informed the hotel reception but nothing was done about it. The room was not cleaned properly. There was dirt all over the place. There was an electricity issue, twice the lights in the bathroom went off while the lights were on in the room. Despite rectifying it the problem persisted. Overall, very bad stay!

Business

10/10

Exceptional

03 Oct 2023

MUNISH

Value for money.

Comfortable stay. Staff is extremely courteous and helpful. Breakfast buffet is good. In house guests get a 50% off on dinner buffet which is very good.

Business

6/10

Pleasant

02 Aug 2023

Bronwyn

Stayed here for two nights. Definitely a 3 Star hotel. Rooms basic. Bedding good but hotel rooms quite old and desk manager pretty ordinary. Tried asking him to book taxi in advance for leaving and was told to book Ola and only just before leaving. He offered to book for us with Ola then. Of course there was a problem as vehicle was too small for 3 people and luggage. Dinner buffet was good

Leisure Family

2/10

Poor

24 Feb 2023

Amber

Check in process was horrible and long because they didn’t have the Expedia confirmation. Was also given the wrong room initially with two small beds instead of one larger bed. After switching rooms several were mosquitoes present in room. Staff is nice but first impression was not pleasant

Leisure Family

8/10

Excellent

02 Feb 2023

Rayyan

The beds are awesomely comfortable and all plugs have US/CAN inlets. The staff is amazingly friendly and helpful. Closest Starbucks and mall/ multiplex is 5min walk from this property and the metro stn is 10min by ric. Some websites like agoda mention it has a gym but it doesn’t, so if you want a workout, make sure you call ahead and check. There are many gyms around including Anytime Fitness. 10min walk.
However the WiFi was disappointing. Maybe it was out when I was there (24Jan-29Jan 2023). Be sure you have a data connection else you’d be scrambling for a signal.

Leisure Self

6/10

Pleasant

08 Aug 2022

Roshan

Deluxe room was spacious and clean. Could not turn off the AC on the room. Breakfast buffet is nice.

6/10

Pleasant

03 Aug 2022

Naresh

Property is dated and needs upgrading to provide value for money

Leisure Family

8/10

Excellent

04 Feb 2022

Ravindra

A Boutique Hotel needs a fresh dressing up !!

The phones/intercom needs replacement. Room service through phone was bad but when they came in person to make up for it - it was very good. Only soft pillows being given - a little stiffer pillows were not available. At the breakfast, the Brown bread was very dry and the size of the bread was much larger than the Toaster so got half of it toasted.

Self

10/10

Exceptional

21 Dec 2021

Mohit

Svenska - Outstanding Service

The staff was very helpful. Big shout out to Siddhi and Ankit in the restaurant and Nasir, Nilesh and Shreya at the front desk.

Friends_and_family Family

10/10

Exceptional

21 Dec 2021

Mohit

Svenska Review

Great hotel in an amazing location. The service is top notch and everything from the check in, breakfast and service was outstanding!! Will definitely be back!

Friends_and_family Family

4/10

Poor

30 Nov 2021

Chetan

Unclear on how this hotel is rated as a 5 star hotel, when it has one bar/restaurant, no swimming pool and no gym. It is a 3 star moving towards a 2 star.
It has received awards and accolades, but they all seem years old and out of date. The blind in the room was broken, the tv didn’t work (until I called them to fix) and the shower water flooded into to the toilet area if the water power was anything above mid power. The size of the room was decent and I like small size and simplicity of the hotel as a whole. But paying the same price as other genuine 4 star hotels and a couple of 5 stars in the same city, just makes no sense.

Leisure Self

6/10

Pleasant

29 Nov 2021

Amit

My views of stay at Swenska Design at Mumbai

It claims to be 5 star but is nowhere near it. Also it was expensive when it comes to value for money.Its rates were almost as high as some of the 5 stars in Mumbai, but the service was nowhere near it. I do not understand the upfront charge of Rs 2000 for the minibar.

Partner

4/10

Poor

17 Nov 2021

Verified traveler

Service and cleanliness to be improved

Room condition was not good as per rates

Friends_and_family Family

6/10

Pleasant

03 Oct 2021

Verified traveler

2-2.5 Stars hotel

Don't go by pictures. The hotel maybe 4-5 stars when they built but this day in Sep 2021 its not maintained.
Carpets in the walk outside rooms very very dirty, Safety locker broken, water clogging in the shower, stains in bathroom, Air conditioning control terrible. Room was too cold even when turning OFF the AC. I will rate it a 2.5 hotel.

Only good thing is location. Good fast food restaurants around the hotel.

Friends_and_family Family

4/10

Poor

11 Aug 2021

Verified traveler

The staff was unable to provide me with the final reciept and bill, which is highly unprofessional
All else was ok

Family

4/10

Poor

29 Jun 2021

Manish

extremely disappointed - not recommended at all

Reception staff Nasir - rude/unprofessional.
Food - not upto the mark.
Room - had dirt in different parts - cleaning was not done properly.
Shower - hot water was not proper.
Napkin in the room was not provided and when requested, was given a torn one.

Business

2/10

Poor

28 Jun 2021

Rupesh

Fraud and Unsafe !

We made an error in picking a date as we were traveling from 12 timezones away. We called and asked the booking be moved to the next day. The first level of staff confirmed that she would do it and never happened. Managers kept passing responsibilities to each other and zero action. We ended up loosing that day's payment. When we actually arrived, we found hotel to be very mediocre and unsafe surroundings. The service was OK and breakfast truly was a disappointment.

Partner

10/10

Exceptional

13 Jun 2021

Haroon

Very nice hotel

Dear Team. I stay in you r hotel.is best lovely service n all tha ks

Friends_and_family Friends

10/10

Exceptional

24 Feb 2021

RAJU

Great stay

I had a wonderful stay at Svenska ,it was a short trip as i had an hospital appointment, the staff were veey cooperative in making my stay comfortable. I will definitely come back again. Room's were clean and covid free sanitized.

Self

10/10

Exceptional

10 Mar 2020

Verified traveler

Great location. Friendly, helpful staff, good service. Good breakfast buffet.

Partner

8/10

Excellent

06 Feb 2020

Allan

good location for - good restaurants in the area

i was there on business so the location was good for me - though it is a bit out of town. some good bars and restaurants in the area. the hotel is good, staff are friendly and pleasant. the roof top bar has now closed though they still show that in their advert pictures

Business

8/10

Excellent

03 Feb 2020

Verified traveler

Excellent location. Service by the staff is excellent. Food is ok and many options around the hotel. Breakfast is ok. Not many options as it is a small hotel. Have stayed there couple of times in last month, once for work as office is nearby. Would recommend as a base if you need to be close to Andheri, airport and Bandra.

Friends_and_family Family

10/10

Exceptional

28 Jan 2020

Verified traveler

Management and staff is very attentive to requests or needs. The hotel is spotless and an excellent value.

Friends_and_family Family

10/10

Exceptional

03 Dec 2019

Verified traveler

It’s centrally located and solves the purpose. The buffet that the hotel restaurant offers is good with a variety of dishes.

Leisure Partner

2/10

Poor

11 Aug 2019

Verified traveler

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8/10

Excellent

18 Jul 2019

Ian

Comfortable room in good hotel

This hotel was recommended to me by a customer who was nearby.
I arrived at 4am in the morning and got a happy face at the reception.
Easy check in, comfortable bed in modern room set up. I only slept for 4 hours as I needed to go to meetings but I felt refreshed. buffet breakfast was well stocked and good quality. Will definitely stay here next I come!

Business Self

8/10

Excellent

14 Jan 2019

Aditya

Business Hotel Stay

For a short Business Trip its a really good hotel at a right place. Lots of shops and restaurants at walking distance. Room is spacious with general amenities.

6/10

Pleasant

03 Jan 2019

Verified traveler

The interiors are very nice and the hotel is kept up well. A couple of issues: there are no full length mirrors anywhere in the room, this may not seem like a huge issue, but we were there before a wedding, so getting ready was difficult with only one mirror in the bathroom. Also the hot water never got hot, just warm enough to make the showers bearable. Room service food was also very cold when delivered.

8/10

Excellent

16 Oct 2018

vijendranath

Nice cozy hotel

Nice cozy place. Pictures shown on site must be from when the property was brand new. Breakfast was sumptous and superb. Staff is extremely courteous.

4/10

Poor

26 Aug 2017

Jill

Over-priced nightmare

-During the 2 nights that I stayed in this hotel, I was unable to get a WiFi signal in my hotel room, the whole entire time.
-I was locked out of my room 5 different times, as my key card no longer worked. I had to then go down to the front desk to have my key card recharged.
-There was an issue with the key card and the light switches, as the lights would constantly turn themselves off after I was in the room for less than 5 minutes. After this happened at least 6 times, I was told there was a faulty switch, and I was put into another room.
- Due to the lack of WiFi signal in the first room I was put into (#504), and the faulty light switches, I was then put into room 101. I had no WiFi signal in that room, either. I was then told I could move to a third room. Are they joking? Why should I move to THREE different rooms when I only stayed there for 2 nights?
-The hotel claims that food is available 24 hours, as they have multiple restaurants and bars in the hotel. But, I went down to a restaurant at 5:30 PM and was told I was only able to get a sandwich or pizza, and nothing else. I passed on eating.
- I went to the restaurant in the evening, and ordered one Kingfisher beer. They tacked on a 25 rupee service charge. When I pointed out a news article from the Times of India (online) that said the service charge was not required as per Indian government regulations, I was told \"So sorry Ma'am\" and got a refund of my 25 rupees.

6/10

Pleasant

24 Aug 2017

Kamlesh

Average hotel. A little run down lobby. Only good for people who have an agenda in the local area.

Family