Name: Grand Mercure Danang
Address: Green Island, Hoa Cuong Bac, Hai Chau District, LotA1 Zone, Danang, VN

2/10

Poor

18 Jun 2026

TUAN

Staffs are not nice. Slow service . Would not recommend!

Family_with_children

8/10

Excellent

15 Jun 2026

Alan

Breakfast was great

Partner

2/10

Poor

03 May 2026

Altaf

Room was stinky, filled with sewer odor.

Self

10/10

Exceptional

15 Apr 2026

Quang

Great

Self

8/10

Excellent

13 Apr 2026

Minh

The hotel is on an island of the Han river

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Charlemise

Breakfast was good

Self

10/10

Exceptional

26 Mar 2026

Charlemise

This hotel was perfect , I love the location , the staff goes above and beyond for everything. The bathroom was squeaky clean ( which a big deal to me ) .

Self

10/10

Exceptional

22 Feb 2026

Dan

Perfect accommodation big room spotless 2 bathrooms staff 1st rate. 5 stars,all the way we will be back

Partner

10/10

Exceptional

10 Aug 2025

JASON

I absolutely cannot rate this hotel enough. From the moment I arrived, along with during my entire stay, I was treated with the upmost respect and courtesy any guest could ask for. All staff were remarkable but 3 in particular. I am eternally grateful to Mai Trang, Huy and Cam. My stay mattered and these 3 went above and beyond to demonstrate this. The hotel should value and cherish their approach to customer service. The food in the restaurant was delicious and again, the staff were very respectful. The bartender who made my night cap (old fashion cocktail) was also very friendly and attentive. The room was spacious and comfortable and the view of the river from my room was awesome. My stay here will be in my thoughts for a long time to come. Thank you so much.

Leisure Self

8/10

Excellent

17 Jul 2025

Neil Robert

The staff , they were great .The location was good the breakfast was out of this world
The only issue was the room was a little tired looking and we did not have hot water for the shower , but I would give a 8/10

Leisure Partner

10/10

Exceptional

06 May 2025

Michael

Checked in early, staff accommodated my request to be located on the same floor as my friend who checked in a few hours earlier. Very prompt and efficient room cleaning - room turned over within the time I had my breakfast. Lounge staff very polite, friendly and helpful. Nice views all around, bed was comfortable with a pillow menu, and TV had many movie channels to choose from.

Leisure Friends

10/10

Exceptional

27 Jan 2025

Rosa

Great customer service. Breakfast buffet has a variety of choice and very tasty. Suite room is very spacious and clean. Very happy with Grand Mercure Da Nang. Will come back again.

Leisure Family

10/10

Exceptional

17 Jan 2025

Eduardo

It was a bit of misunderstanding on my check in but the hotel fixed it provided a city tour and transportation to the airport free of charge . The service is superb , the staff is amazing, friendly and very sweet. They offer me to upgrade me a better f
Room but I decided to take the tour and the transport to the airport.
This hotel is a paradise and 5 starts hotel !

Business_and_leisure Self

10/10

Exceptional

05 Oct 2024

G-Hoon Daniel

If you book the full river view, you might get the room with the view of the dragon bridge

Business

10/10

Exceptional

22 Jul 2024

jenny

Two thumbs up front desk team!

Two thumbs up (times a hundred) for the front desk team! They were so friendly and helped me with everything—from finding an awesome English speaking guide, luxury transportation with a great standby driver and even helped me find my passport I lost at the airport! I can’t thank them enough and definitely will visit again!!!

Friends_and_family Family

10/10

Exceptional

29 May 2024

Cang

Like it

Friends_and_family Family

10/10

Exceptional

27 May 2024

Cang

Beautiful view, friendly employees….

Friends_and_family Family

10/10

Exceptional

27 May 2024

Cang

Love it

Friends_and_family Family

10/10

Exceptional

20 Mar 2024

Tin

Staff members are very friendly, helpful and professional. Will definitely come back and stay there.

Business_and_leisure Family

10/10

Exceptional

21 Sep 2023

Jhanvi

Fantastic rooms and excellent views of the river. We particularly enjoyed the buffet breakfasts. Will definitely be staying here again.

Leisure Friends

10/10

Exceptional

04 Jul 2023

Cang

Very good to stay there.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2023

Scott

Great location, good value and bang for your bucks

Business_and_leisure Family

10/10

Exceptional

20 Nov 2022

Kenneth Cheng Guan

The staff are hospitable, helpful & proactive in service.

Leisure Friends

10/10

Exceptional

06 Feb 2020

Verified traveler

Very well run hotel.
Only issue is we had to take a taxi everywhere because it is not an easy walk to anything.

Leisure Friends

10/10

Exceptional

06 Jan 2020

Verified traveler

Lovely place to stay. Good breakfast and excellent staff

Leisure Family

10/10

Exceptional

03 Jan 2020

Verified traveler

Great Location & friendly staff , Breakfast was good !

Leisure Family

10/10

Exceptional

11 Dec 2019

Robert

Excellent property!! Room was beautiful with a great river view of the Dragon Bridge! Highly recommend you upgrade your room to include higher floor river view room including the Privilege Lounge! Well worth the extra cost! Staff was phenomenal! Truly a superior hotel at a very reasonable cost!

Leisure Self

10/10

Exceptional

07 Nov 2019

Verified traveler

.................................................................................

Leisure Family

10/10

Exceptional

16 Oct 2019

Christopher

Comfortable stay!

Helpful staff and very comfortable beds! Food in the restaurant was wonderful and I will definitely stay here again.

Business

8/10

Excellent

08 Oct 2019

Matthew

Amazing hotel. The location is secluded and quiet.

Business

2/10

Poor

03 Oct 2019

Verified traveler

a disappointing stay at this hotel

Disappointing stay really.

Unfortunately, the check in experience set the tone for the stay at this hotel. Because I didn’t want to upgrade to have breakfast at the hotel, the staff just seemed to look down her nose at me.

Location of the hotel is not great ... room facilities not great either ... overall, very disappointed by my experience and will certainly not be staying here again

Friends_and_family Friends

8/10

Excellent

30 Jun 2019

Verified traveler

Breakfast was abundant

10/10

Exceptional

27 May 2019

R J

A big hotel in an impressive location!

This is a major hotel which dominates the Danang skyline. My room on floor ten had a magnificent view down the Han River.
The hotel is a bit removed from the city centre, but offers a shuttle bus service at 2 hour intervals. And taxis are inexpensive.

10/10

Exceptional

31 Mar 2019

Verified traveler

We had a wonderful stay the restaurant, bar, staff were all excellent.

Leisure Partner

8/10

Excellent

10 Mar 2019

William

the swimming pool is too small, and next to a road, which so many bikes passed by. lack of privacy .

Staff are very nice, hotel room is clean.

Leisure Partner

10/10

Exceptional

10 Jan 2019

Verified traveler

A fantastic stay for two nights in a Deluxe Suite, we would highly recommend it. We will return again this year.

10/10

Exceptional

04 Jan 2019

Verified traveler

a bit far from down town and not walk to ,but staff very helpfull so they can call taxi for you

8/10

Excellent

29 Dec 2018

Nattapol

Staff is ok but some points have to be taken care

I came here with family. I reserved two rooms. The staffs were nice and really eager to help. At first morning, I order the room service for breakfast. It was really confused. I ordered 2 sets of American breakfast but it came with difference in each. I got one cup of coffee. Comparing with other hotel, they serve me one jar of coffee with a cup. I can drink coffee at least 2-3 cups. They were also not in a good look.

Family

2/10

Poor

24 Dec 2018

Verified traveler

Laundry service not available very early and start next day at 7am. Disappointed with my shirt which i got back instead of 6am i told them , only 7.55am . Order room service for breakfast, came without pepper. Then, realised without coffee. Receptiin stagf poor in situation handling iver my shirt laundry. Kept repeating their policy, why accepted my laundry request for 6am return next day ?

10/10

Exceptional

18 Nov 2018

Wayne

Great hotel

Great stay, very friendly.

Tam was excellent 😃

Friends

10/10

Exceptional

18 Nov 2018

Canoes

Perfect location and great view. The service was excellent and the staff go out of their way to help you and make you happy and comfortable.

8/10

Excellent

15 Nov 2018

Brian

Isolated

It is a modern and comfortable hotel with a great view of the river.
Unfortunately, set on a small island, it is far from convenient to walk and there are few immediate sights nesrby.
There is a shuttle service from the hotel every two hours during the day.
Isolated, the hotel charges premium rate for a breakfast. Little choice, as there are few if any restaurants nearby.
There is building work in front of the hotel.

10/10

Exceptional

13 Oct 2018

Verified traveler

Great views

A very nice hotel just outside the city, great views of city and mountains. Room was a reasonable size and comfortable. The staff were excellent, courteous and very helpful, special mention to Viet who went out of his way to make sure our stay was enjoyable. Great variety for breakfast and several restaurants in hotel with a great dishes all well presented and delicious. Free Shuttle bus every 2 hrs to market and tourist spots in city.
I would recommend this hotel for a relaxing time in DaNang

6/10

Pleasant

01 Sep 2018

David

Nice but...

Friendly staff, nice decor, and a short cab ride to airport & tons of great places in the city. Unfortunately a cold shower on the morning of our departure left a lasting impression.

Partner

10/10

Exceptional

31 Aug 2018

Verified traveler

The staff was very welcoming and took great care of us while we were there.

8/10

Excellent

25 Aug 2018

Lengleng

Nice hotel close to city

Overall good. The staff are well trained n speak English well

10/10

Exceptional

21 Aug 2018

Verified traveler

Enhancing our Holiday

Can’t fault our stay at all. Right from the check in we were made to feel like royalty. Great advice for sight seeing and no intricate detail was spared to ensure we got the most out of our visits to locations or restaurants. The Personal Driver service was fantastic and the Spa facilities were top notch. Would recommend to all.

Partner

8/10

Excellent

12 Aug 2018

mel

Quite a distance from town.

Not a very restful stay.I'm.on holiday and don't want to wake up early every morning .But early in the morning I can hear the housekeeping staffs talking at the top of their lungs while walking around and cleaning up the rooms.fitness centre is decent.

6/10

Pleasant

11 Aug 2018

Verified traveler

Staff and manager in breakfast are very nice. However, there was no wecome drink for me and my family like other guest after a long drive Doorman rather playing w. his phine instead open the heavy door for my 12-year old daughter while I paid the taxi. Very uncomfortable. Not going to come back.

10/10

Exceptional

22 Jul 2018

Paul

Very comfortable stay

Staff is greatest and takes very good care of needs. Great view and comfortable room.

10/10

Exceptional

20 Sep 2017

Luke

Best Hotel in Da Nang by miles!

This Hotel is has the most amazing rooms and service! We have stayed here twice and both times received access to the Privelege Lounge which has the best breakfast and most terrific service we have had anywhere in the world.
Highly recommend this hotel, there is nothing better in Da Nang! We have stayed everywhere and this is the best.

Family

8/10

Excellent

12 Sep 2017

Verified traveler

Great stay for price

Great overall stay.
Pros:
-Fantasic view from room and Lounge
-Received a free upgrade without even knowing it
-Arranged motorbike rentals for us
-Priveleged lounge has amazing service and food
-Clean and maintained fitness centre
-Good nightly rate
Cons:
-Beds/pillows are not the greatest
-Cleaning service walked into our room at 7:40am without knocking, and then continued to enter even after saw my husband (didn't leave until told to come back later)
-Disappointed by mainfloor restaurant (1st meal-Chicken was dry, side potato came out after we had finished eating meal; 2nd meal-everything cold; very long wait time to receive food...even when only ordered salads)

Family

8/10

Excellent

18 Jul 2017

Chew

STAY REVIEW

Generally acceptable standards. Eating outlets closed a wee bit early after which there are not much to do other than to take cab to down town

Family

6/10

Pleasant

20 Mar 2017

Verified traveler

Great Stay. The hotel is a bit off the beaten path though.

10/10

Exceptional

29 Jan 2017

eileen

Very comfortable and enjoyable stay for three nights at suite room. Enjoy executive lounge for breakfast privately. Highly recommend!

8/10

Excellent

22 Jan 2017

Verified traveler

I'll be back.

Partner

6/10

Pleasant

07 Aug 2016

Verified traveler

Overall is average. Staffs need to have more training on customer service. A lot of groups and because of that service is not as expected.

8/10

Excellent

08 Apr 2016

Scott

Nice repeat stay

I've stayed at the hotel several times. I booked a privilege lounge access room--worth the extra cost. The service by food and beverage staff was great and breakfast was high quality and quick.

10/10

Exceptional

24 Nov 2015

Pattakhet

Clean room, good service, I love it.

Very good, perfect.

10/10

Exceptional

03 Oct 2015

Catherine

close proximity to town

Close proximity to town but far enough to stay away from the crowd. Nice swimming pool n room. Good place to stay if u r visiting the town. It has bus shuttle to town also.

Family

10/10

Exceptional

20 Sep 2015

DUANGPORN

Excellent hotel

Very good and service hotel

10/10

Exceptional

20 Sep 2015

DUANGPORN

Being a privilege guest by accident

I had a wonderful time to stay at Grand Mercure Da Nang Hotel. Although this hotel is not in the heart of Da Nang City, we can go to anywhere in Danang easily by public taxi or hotel transportation. Furthermore from the hotel room we have a very beautiful view of Han river and bridges especially at night. For our visit this time, we are the privilege guests to check in and also have a breakfast at privilege lounge at 21st floor. This is the most impressive of our stay here.

8/10

Excellent

09 Nov 2014

Verified traveler

Stunning views if slightly out of town

We were staying in Danang for one night on our way to Hoi An to see the more urban aspect of the area. I was stunned by the views this hotel commands over the city. By being a little out form the CBD, the area is very calm, but still easy to access on foot or by taxi. A great business hotel or for a short trip.

10/10

Exceptional

14 Oct 2014

Verified traveler

Nice hotel

Nice hotel

10/10

Exceptional

17 Sep 2014

Tom

Wow!

Amazing hotel and views, great experience all round.

8/10

Excellent

01 Aug 2014

Joy

New clean hotel with lovely view

We stay here one night. The hotel is nice n very clean. If u travel with kid then be careful with the bathroom floor as it is super slippery.
My son fell down while taking shower.
Our window room overlooks to a bridge n it gets so beautiful at night
You need to take taxi to go anywhere either to town or to malls or to eat. This is the only things I dun really like.
But overall it is great hotel n value for money.

10/10

Exceptional

15 May 2014

john

Facilities: State of the art, very new hotel; Value: Great deal, go for the rewards lounge; Service: Outstanding, friendly & helpful; Cleanliness: Spotless, very new & clean;

Partner

8/10

Excellent

06 Jan 2014

Verified traveler

Very good for Da Nang

Pleasant hotel with warm staff , nice breakfast buffet and club lounge for apero

6/10

Pleasant

16 Dec 2013

jt

Great beds, location not the best

Room, bed and view was very nice. However, its a bit far from old town and beach and located on an island that is rather isolated. Other than then, its good value for money if you don't mind the location.

Family

6/10

Pleasant

08 Sep 2013

Allen K.

Far from anything

Hotel was quite far from the city center. I love to walk whenever I travel and found the hotel exceptionally far from anything. Want to shop? Call a cab. Want to eat? Call a cab. And you need to call a cab since there isn't one readily outside the hotel.

Hotel does offer free shuttle to the beach as well as the city center, but it's one way. You need to call a cab to get back. Strange, since most hotels offer two way transfers. Quite disappointing.

One redeeming quality is that they do offer free airport transfers. Most hotels charge quite a bit for this service.

I doubt I will recommend this hotel just because its located so far away from anything and they seem to leave you stranded on the beach.

Partner

10/10

Exceptional

23 Aug 2013

Steve

Very Nice Hotel, Great Staff and Great food

I really enjoyed staying at the Grand Mercure Danang. It was clean, new and well presented. The bathrooms were excellent and the restaurant was so nice to dine in. I will definitely be staying there again when in Danang. It was great value for money.

10/10

Exceptional

06 Aug 2013

diane

great room

We really appreciated the free shuttle service from the airport to the hotel

10/10

Exceptional

28 Jul 2013

Linda

Luxury spot over

The Grand was superb in most areas. I was only there for one night. The bed initially seemed quite firm, but i slept well. The surrounding area leading up to the hotel is still being developed as it is near the new bridge. I found the room design lovely.(level 20) The staff were very helpful, food delicious.
the only areas of concern; a staff member took a very long time converting the account into US dollars which is all I had on me. Also, at the spa, I asked for a treatment that cost x, and when I paid, found the amount larger by 3000 dong. Not really a big deal I guess as we are talking just a few dollars.

6/10

Pleasant

23 May 2013

Verified traveler

Wonderful People

Great people, but horrible communication skills. Very limited English ability among the staff. If you are very patient, worth the experience.

10/10

Exceptional

14 Apr 2013

Petey

Great view of the new bridges!!!

6/10

Pleasant

22 Mar 2013

Verified traveler

Great hotel for EU business person

Typical up market European business hotel; sanitised and without any local atmosphere - but for the wonderfully attentive staff I could have been in any EU city (but I was in a full of character country that I didn't want to be hidden from). Quite faultless but currently situated in the middle of nowhere until all the building work is completed (another 2 years?) and the whole area given a make-over.

6/10

Pleasant

17 Mar 2013

Verified traveler

3 out of 5 OK

Hotel seemed to be isolated where it was located,lacked atmosphere due to lack of patronage, prices seemed to be a little inflated compared to other parts of Vietman , cost cutting measres seemed to be in place even though the owners son Lambo sits out the front,.. buffet breakfast was supplied with our other two accomodation locations. cost $50 to have laundry done and stains wer,nt removed.

Partner

8/10

Excellent

24 Feb 2013

Verified traveler

Excellent hotel

Excellent! But not very practical : a little bit far from downtown, no good shuttle service...

Family

8/10

Excellent

22 Feb 2013

N H

Nice service but only suitable for short stay.

We spent 3 nights with the hotel at its suite room. Nice view, very friendly staff, confortable room. we have 2 young kids, 2 TVs in the room were certainly a nice thought. As well, all soft drinks in the mini fridge were free of charge. Althought the location was a bit 'no where' and you need TAXI to go out. The breakfast time was a bit messy, felt like no enought staff onsite. Overall impression was satisfied though.

Family

8/10

Excellent

10 Feb 2013

Sharon

Food and be beverage staff very friendly and helpful food was great

Partner

10/10

Exceptional

15 Dec 2012

Truman

Nice modern hotel

This hotel is new and modern. My wife and I stayed before taking a flight out the next day. They have a free airport shuttle. We felt very comfortable and this property gave us the feeling of a hotel from the US.

10/10

Exceptional

16 Nov 2012

Laurence

Best for business

A good business hotel on western model that does it well, but not a \"local\" experience.

6/10

Pleasant

24 Oct 2012

Verified traveler

Convenient location

Generally ok. As a privilege room and access to lounge it was a disappointment.. The very pleasant girl on the desk in the lounge could not handle even basic English. Any question relating to help for booking in restaurants or their location left her with a complete blank face and not a word. The lounge F&B was poor in comparison to other hotels. The room as a Privilege room was small. The breakfast in the lobby was very basic.

Family

10/10

Exceptional

19 Oct 2012

craig

Value: Affordable;

10/10

Exceptional

07 Aug 2012

Verified traveler

very new, modern and comfortable

Hotel is a 2 min taxi drive from town centre but its incredibly modern and breakfast buffet is very very good. Beds comfy and staff eager to please. Would recommend.

10/10

Exceptional

11 Jun 2012

Mellissa

5 Star

Best service and wonderful room. It was definitely the best stay we had while in Vietnam - would recommend to anyone.

8/10

Excellent

10 Jun 2012

S. Young

Good hotel

We went to Danang so we could see Hoi An and catch the train to Hue. The hotel is modern and well kept and the staff were very helpful and friendly. There isn't much close to the hotel to do. Hotel offered free shuttle pickup from airport which was nice and also free shuttle to town. Taxi ride to Hoi An was around $20.

Family

10/10

Exceptional

07 May 2012

Verified traveler

overally satisfied, staff is very friendly, hotel is really clean, restaurant served decent food

Family

10/10

Exceptional

06 Apr 2012

Kim

Beautiful and safe

The hotel is new and just a short taxi ride to the markets and hub of Da Nang. The hotel is clean, comfortable, stylish, and safe. It's like a little paradise in the middle of all the hustle bustle of Da Nang.

I highly recommend it...best place we stayed at while in Da Nang.

10/10

Exceptional

22 Mar 2012

Jackie

Beautiful hotel at danang

The mercure at danang was very good. The staff were very helpful with all our requests. The hotel is a little bit out of the way. However, taxis are very reasonable to get everywhere. I would very strongly recommend this hotel. We had a great time at the mercure.

8/10

Excellent

27 Feb 2012

Verified traveler

Mercure Danang Hotel

The hotel is not located in a convenient location but for 30,000 dong you can go to the central area which is only less than 7 min. away or 40 min. walk. However, the hotel is extremely clean and according to North America standard a true 4-star hotel. The staff are very helpful and accomodating.

6/10

Pleasant

11 Feb 2012

Alison

Not fantastic, but not bad.

We stayed here for one night on the last day of our 4 day trip in Da Nang as we had a morning flight and it was closer to the airport.

The check in process was a breeze, thanks to the friendly guest service personnels at the reception.

The room was nice and comfortable and the toiletries provided were complete and well presented. The interior of the bathroom and its fittings were impressive except for the shower that gave us trickling water and was not consistent with its temperature. As we were only staying for one night and it was already late at night when we got back, we didn't complain to the management though it was quite uncomfortable.

There is a lot of construction happening around the hotel which can be seemn from the big glass window in the room, but if looked further there's a magnificent view of the river. The location of the hotel is a bit inconvenient without a car (but there are always taxis waiting downstairs) and there is nothing much to see or do around the area. You will need to go Da Nang town via taxi for a better choice of food or shopping. Also, not many drivers know where Green Island is so going back to the hotel can be a challenge.

Overall it was a decent hotel, the room is clean and comfortable and it served our purpose well.

8/10

Excellent

09 Feb 2012

Verified traveler

Good hotel

very nice hotel, best hotel but a bit long for the city and the beach 5 $ taxi!

8/10

Excellent

08 Feb 2012

Lily

Great stay in Danang

I was traveling during Tet in Hoi An and stayed in Danang to catch the first flight out. From the airport pickup to the drop off, the service was exceptional. All of the staff were courteous, albeit shy at times, and efficient.

The room that I stayed in was immaculate and boasted a beautiful view of the Danang skyline.

This is a fantastic hotel that I'd recommend to anybody, especially those that are keen on some modernity after their Vietnamese hotel experiences.

8/10

Excellent

25 Jan 2012

Melanie

Mercure Da Nang

The place is wonderful except for the fact that it is a taxi ride to everywhere. Highly recommend the dim sum menu in the Chinese restaurant in the hotel.

10/10

Exceptional

09 Jan 2012

Ryan

New hotel with great service as usual.

New hotel with great service as usual.

6/10

Pleasant

08 May 2026

CHARI

料金の割にはビジネスホテルに近い感覚でした。
だとしたらもう少し安いところ探してもいいかも

Friends_and_family Friends