Mercure Kangaroo Island Lodge

8/10

Excellent

17 Apr 2026

Terrence

Bed was so comfortable staff friendly & room was clean

Partner

10/10

Exceptional

05 Apr 2026

Robin

Room and bed very comfy. Bistro had good quality and good range of food. Location is wonderful. American River is a sleepy little town and good location to see the rest of Kangaroo Island.

Partner

6/10

Pleasant

25 Mar 2026

Michael Kym

Disappointing. While the hotel is in the process of being extended and refurbished, that did not include the room we stayed in which although spacious and clean was in need of an update. The hanging space and vanity were tiny, especially for such a large room.
Eating out options at American River for dinner are extremely limited. Dinner at the hotel was expensive and service not to standard. While the staff were unfailingly polite, helpful and doing their best they were under resourced for the workload. Apparently, a tour bus group had checked in for that night.

Partner

6/10

Pleasant

01 Mar 2026

Ian

Room could be updated but was comfortable. Guest laundry was unkempt and needs full overhaul. General property not what we would expect from Mercure and overpriced.

6/10

Pleasant

22 Feb 2026

Kellie

The staff were great the room could be better.

Family

10/10

Exceptional

20 Feb 2026

Steven

Clean room, great bar staff and great spot to stop on a great trip to K I.

8/10

Excellent

11 Feb 2026

Susan

The room was a little tired and in need of a good clean, but the onsite facilities and staff were great. We especially enjoyed eating at the Reflections restaurant.

Leisure Family

10/10

Exceptional

27 Jan 2026

Rohait

Clean room

8/10

Excellent

14 Jan 2026

Jose

Nice lodge location, outdated room requiring upgrade. Room with cobwebs around window and dirty curtains. Nice and helpfull staff.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Karima

Staff was amazing . Highlight was free goodies to enjoy and the room was amazing .

Leisure Family_with_children

10/10

Exceptional

11 Dec 2025

Alejandro

Great staff

10/10

Exceptional

08 Dec 2025

Pete

Room was excellent. Pool was also very good. Staff were friendly and helpful too. If I was staying on KI again, I wouldn't hesitate staying here

Self

8/10

Excellent

07 Dec 2025

verna

Breakfast NA
Room not serviced
Staff and bar very good

Leisure Partner

8/10

Excellent

12 Nov 2025

hiromi

the room wasclean, the staff were sweet

8/10

Excellent

29 Oct 2025

Harry

The room was clean and tidy although some aspects were looking a bit tired and needed updating, like the bathroom. There was also some mould behind the curtains near the window which really should be removed. On the flip side the staff were fantastic and the food served in the bar and restaurant was excellent.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Duojin

This hotel is good value for Kangaroo Island and the staff has been excellent.

10/10

Exceptional

07 Oct 2025

Sonya

Staff were great, the sliding door to bathroom was out of alignment when we got to our room after maintenance had gone home, one of the kitchen staff got some tools out of his car and fixed it so it didn’t jam during the night, much appreciated

Leisure Partner

6/10

Pleasant

06 Oct 2025

Naveen

Good hotel

10/10

Exceptional

27 Jul 2025

Alicia

Staff was extremely helpful with making reservation and helping with itinerary plans. On site restaurant was good. Room was clean and simple, extra bed was brought in so three of us could stay. Extra amenities like wine, cookies and crisps were much appreciated. Definitely recommend for overnighting on Kangaroo Island.

Leisure Family

10/10

Exceptional

26 Jun 2025

Nikolaus

Great stay at Mercure Hotel American River

Great stay. Lovely breakfasts. Housekeeping was excellent as was the attention of staff particularly ‘Jules’ who was always helpful and smiling. Would stay again for sure

Partner

10/10

Exceptional

27 May 2025

Peter

Excellent dining, cooked breakfast and superb dinner. Up to date facilities and friendly staff.

8/10

Excellent

25 May 2025

Michael

The staff are very genuine.

We had great stay during low season with amazing staff. Unfortunately due to mother nature we had to leave the island 1 day early ... Our room was held incase no ferry was available .
Great real fire to sit around and have a drink in the bar .

Partner

10/10

Exceptional

24 May 2025

Linda

2 Night stay

Such lovely and helpful staff! Very friendly and welcoming. The restaurant is fantastic, the food was amazing and a very cosy and warm ambience with the fire going. The room was spacious and very comfortable. I would highly recommend Mercure Kangaroo Island Lodge.

Partner

4/10

Poor

21 May 2025

cathy

Not mecure standard

Friends_and_family Family

8/10

Excellent

20 May 2025

Lynette

This property did not live up to a Mercure standard
Disappointed

Leisure Partner

2/10

Poor

12 May 2025

Jon

Disappointing stay

Leisure Partner

6/10

Pleasant

06 May 2025

Kevin

Disappointed

Staff unhelpful at checkin

Friends_and_family Family

8/10

Excellent

04 May 2025

Beverley

need more parking spaces for motel guess. also need wheelchair parking space for motel guess

Leisure Partner

8/10

Excellent

28 Apr 2025

Cecilia

I like that it has a welcome drink and nibbles.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Tony

comfortable, and relax

Leisure

10/10

Exceptional

15 Apr 2025

David

Great place to stay. Easy good sized rooms, good views great food and well priced

Leisure Family

8/10

Excellent

24 Mar 2025

Lesley

Lovely setting.

6/10

Pleasant

20 Mar 2025

Wayne

Property is dated but comfortable.

Partner

10/10

Exceptional

19 Mar 2025

Geoff

Clean, modern and friendly staff

6/10

Pleasant

16 Mar 2025

Sue

Bedding and linen were crisp and clean. The room itself was clean but smelt a little musty and there was evidence of previous water damage. Overhead light was partially burnt out. The half bottle of wine and cookies was a nice touch. The cable to the extractor fan for the bathroom was hanging down from the receptacle and could pose a danger. Overall the room felt tired and in need of an upgrade. It should really be advertised as a motel rather than a hotel.

Leisure Partner

8/10

Excellent

05 Mar 2025

dean

Good overall

Leisure Partner

10/10

Exceptional

27 Feb 2025

Grant

Beautiful outlook service cleanlines
Overall very nice

Leisure

8/10

Excellent

26 Feb 2025

Marian

The property is remote, with limited dining options beyond the hotel. However the hotel’s restaurant was very good.

Leisure Partner

8/10

Excellent

05 Feb 2025

Karl

Location: The property is located centrally. This provides relatively easy driving to the main island sites and the ferry. Not walkable but that is the same for almost everywhere on the island. Staff: Wonderful.and helpful. Room: We had a water view room that had a ground level patio which we took advantage of every eveing. The room is a little dated and could use with updating. That being said it was good for a couple night stay and the the staff made up for this piece. Property: It has a pool, restaurant and pub. This made eating very easy as there are not a lot of options on the island. Overall It is what i expected. Enjoyed the stay at the property and the visit to the island.

Leisure Friends

10/10

Exceptional

01 Feb 2025

Johanne

Across the street from the ocean. Clean and quiet room. Laundry facility on the property . Nice breakfasts. The staff was great.
You need a car to get around.

Leisure Friends

8/10

Excellent

22 Jan 2025

Lou

A slight misunderstanding on my part regarding the complimentary items was clarified by staff. I apologise for being slightly misleading in my checkin review on this matter. Everything was pretty good.

Leisure Partner

6/10

Pleasant

08 Jan 2025

Yvette

Perfectly acceptable but there's no way this is a 4-star hotel, I would give it at 3. I would stay further west on the island if I were to go again, most of the attractions are quite a drive away.

Leisure Family

10/10

Exceptional

07 Jan 2025

cassie

Would go there agian

Leisure Partner

10/10

Exceptional

31 Dec 2024

Verified traveler

well managed hotel with nice restaurant and bar

We stayed for 2 nights from Christmas eve to boxing day, very nicely managed hotel with a restaurant that opened on Christmas eve, and the Bar and Lounge was open on Christmas Day, very convenient for all the guests stayed for the holiday.

Friends_and_family Family

8/10

Excellent

31 Dec 2024

Verified traveler

Lovely stay on Kangaroo Island

Overall, beautiful view and appeared clean.

Partner

10/10

Exceptional

19 Dec 2024

Gary

Tranquil area. A relaxing environment.

10/10

Exceptional

01 Dec 2024

Prachi

Food was excellent, staff was friendly and attentive

Leisure Family

10/10

Exceptional

27 Nov 2024

Naphassanan

Good clean and quiet area

Leisure Partner

8/10

Excellent

12 Nov 2024

Cassandra

Staff pleasant and professional.
Unfortunately bed was uncomfortable - as only 2 nights we did not let front desk know

Leisure Partner

10/10

Exceptional

06 Nov 2024

Yorai

Friendly, attentive staff.

Leisure Partner

10/10

Exceptional

31 Oct 2024

Louise

The Restriction on eating in the restaurant was limiting as my husband and I like to share an entree and main meal but this was not permitted as we each had to order a seperate main meal which I found difficult to understand how a restaurant can tell you how you have to order.

Leisure Partner

8/10

Excellent

30 Oct 2024

Linda

Good location

Leisure

2/10

Poor

12 Sep 2024

Lingling

no hot water for the shower. very basic configuration. The room I booked was supposed to have a \"bay view\" but most of the view was covered by trees. There is not much of a view for charging extra.

Leisure Partner

10/10

Exceptional

12 Jul 2024

Linda

The beds and pillows were comfortable. Some of the maintenance was interesting. Staff were great although meal prices a bit expensive although guess products need to come from mainland. Food was tasty

Leisure Partner

10/10

Exceptional

05 Jul 2024

Jingyi

Very friendly staff.

Leisure Family

8/10

Excellent

22 Jun 2024

Donna

Beautiful area. Great view of bay. Most staff outstanding. Only exception - male staff person at desk Friday evening was checking us out early as we were leaving before desk opened Sat AM. Tour leader for large group arrived, and rather than finish checking us out, he had the nerve to ask us to come back later after he finished with group. Fortunately, the visiting tour guide had some manners and sensibility and told him to finish with us first.

Leisure

10/10

Exceptional

03 May 2024

Susan

Didn’t like having to park out on the road

Leisure Partner

10/10

Exceptional

30 Apr 2024

Steven

Staff members were very polite

Leisure Family

10/10

Exceptional

24 Apr 2024

Tamasin

Very clean and easy check in/check out. Room was well sized and beds super comfy. Restaurants here were also the only place open for dinner in American River on some weeknights in the off season, so handy to be staying on site.

Leisure Friends

8/10

Excellent

20 Apr 2024

fran

our room was nice and roomy. excellent bed and the room was well appointed with mini kitchen, charging pads for phones and huge TV. The view of the ocean was wonderful. It is in a remote area so we had long drives to go see activities. Food at the hotel was limited and the breakfast was expensive for what was available and was not great!.They encourage not getting the room serviced but did not say what to do with the rubbish that built up over 4 days.

Leisure Partner

10/10

Exceptional

15 Apr 2024

Andrea

Fantastic views over the water. Simple rooms. Bathrooms could do with a make over.

Leisure Partner

10/10

Exceptional

07 Mar 2024

Brian

Excellent find.

I don’t usually start in mercure hotel but wasn’t much option on KI, this place is very special though ! Fantastic place!

Self

10/10

Exceptional

07 Feb 2024

Zannat

Amazing experience, beautiful bay view and the food at the restaurant is fantastic. Extremely helpful staff, cleanliness to point. Will definitely stay with them again.

Leisure Partner

10/10

Exceptional

07 Feb 2024

Sylvia

Opposite end of island from Seal Bay and Flinders Chase but still great for wildlife. Hotel provided fish for Pelican Feeding next to hotel which was a fantastic experience. Pool and restaurant good and staff really helpful and friendly. Recommend it as good place to stay on the island.

Leisure Partner

10/10

Exceptional

27 Jan 2024

Igor

We were very impressed by the quality of the food in the restaurant, the incredibly friendly and helpful staff and the amazing salt water swimming pool. The darma wallabies grazing at night right next to the motel were just absolutely the classic Australiana!

Leisure Partner

10/10

Exceptional

26 Jan 2024

Susan

The area was quiet. There was walking trails and we were able to watch some Tameer wallbys playing in the evening. The restaurant was convenient and food was good. It was easier to find your way around and go to any place on the Island. The staff was friendly and very helpful answering questions.

Leisure Partner

10/10

Exceptional

01 Dec 2023

Taelah

Such a great location for accommodation! Only 30 minute drive from the Ferry, beautiful views, such a quiet and peaceful location, really felt like you were out in nature, it was very relaxing. The room was a good size, with nice little balcony with sliding door for nice airflow. The dining options were good, staff were very friendly! Would definitely stay here again if visiting Kangaroo Island again.

Leisure Partner

10/10

Exceptional

30 Aug 2023

Peter

Lovely quiet place !!!

Business Partner

10/10

Exceptional

21 Jul 2023

Theodora

Great stay staff were amazing from stepping into the foyer ,we were x 3 60 year old girls on a 10 day trip to KI , we dinned at the Restuaurant again everything was perfect food. Wines,staff and the surroundings Thankyou and we will be back theodora ❤️

8/10

Excellent

01 Jul 2023

Christine

The bathroom got a bit cramped when both hubby and I wanted to use the sink due to the door placement.

Leisure Partner

10/10

Exceptional

11 May 2023

Sara

The Mercure is a quiet getaway in a beautiful and unique corner of Australia

Leisure Partner

10/10

Exceptional

05 May 2023

Lynda

Fantastic stay!!

Superb stay! All the staff were attentive, helpful, friendly and excellent.
Room was comfortable, with a lovely bed. Fantastic bar/lounge and great restaurant. Highly recommend.

Partner

10/10

Exceptional

14 Mar 2023

Michael

Best choice at Kangaroo Island

Very helpful staff great location.

Partner

8/10

Excellent

25 Feb 2023

Hambleton

Very quiet place to stay overnight. Room had a lovely water view and we were pleasantly surprised to find complimentary gifts of wine, snacks, biscuits and bottled water. A very nice meal at their restaurant and lovely staff, compensated for the slightly tired look to the large pool, buildings and surrounds. The management is obviously trying hard to maintain an older type motel in difficult times. Give them your support if you can. Cheers

Leisure Partner

10/10

Exceptional

16 Feb 2023

Timothy

Our room had a view to the water and the balcony was appreciated. The bed was comfortable and the room was well set up. Such a shame it was so badly insulated for noise and buses and trucks using the gravel driveway woke us up every morning.

The restaurant food was thoroughly mediocre. Oven fries served with a $40 main course!

Leisure

8/10

Excellent

13 Jan 2023

Robyn

Beautiful surroundings for a relaxing holiday.

Leisure Partner

10/10

Exceptional

06 Jan 2023

Katie

Clean comfortable rooms and beds, new bathrooms, complimentary wine, anzac biscuits and chips, felt very private and has friendly staff. We loved our time there!!

Leisure Family

10/10

Exceptional

26 Dec 2022

Fae

We enjoyed our stay here. Room was light and bright. Beds were so comfortable.Best hotel beds ever. Morning walks fro here amazing. Saw 50 black swans every morning. Pelican feed done by the hotel a bonus.

Leisure Friends

10/10

Exceptional

10 Dec 2022

John

Wonderful older well kept gem. Staff was great and so where public areas. Food very decent at restaurant.

6/10

Pleasant

08 Dec 2022

Victor

The property needs updating. bathrooms have rust and mildew present. Wait staff are not proficient in English. Set menu for breakfast is pricey. $29 for 2 poached eggs

Leisure Friends

8/10

Excellent

25 Oct 2022

Emily

The Mecure was a bit older but comfortable. It had fantastic views of American River and is located in a bit of a quieter part of the Island.

Leisure Family

6/10

Pleasant

17 Oct 2022

Stephen

The pool and spa not available
tennis court outdated
pelican feeding not available
The feature hotel as above ,made me choose this hotel ,are unavailable

Leisure Family

10/10

Exceptional

07 Oct 2022

Robert

Nothing to dislike. The bed was extremely comfortable.

Leisure Self

10/10

Exceptional

28 Jun 2022

Anne

Comfortable room, excellent restaurant, lovely views

Leisure Partner

10/10

Exceptional

26 Apr 2022

Peter

Excellent stay with this property, quite location nestled well with nature. We found it central to day trips to the many island attractions.
Restaurant staff were great and friendly.
Recommended

Leisure Partner

8/10

Excellent

14 Apr 2022

Christopher

Friendly staff in both the reception and dining area. Room was good although the bathroom door wouldn’t latch and the fridge wasn’t on when we arrived.

Leisure Partner

6/10

Pleasant

01 Apr 2022

Janet

The property is looking very tired. Its a 3 star motel with a 4 star price. Staff were friendly and location is good.

Leisure Partner

10/10

Exceptional

27 Feb 2022

Edward

Old style but very comfortable.
The staffs were very friendly and helpful.
Excellent food as well

Leisure Partner

10/10

Exceptional

11 Feb 2022

Lisa

Great value. Good position. Loved the pelican feeding.

Leisure Partner

8/10

Excellent

10 Feb 2022

Michael

Had dinner there and very nice

Leisure Partner

6/10

Pleasant

02 Feb 2022

Richard

Peaceful, great restaurant, good walks along the river

Leisure Family

10/10

Exceptional

31 Jan 2022

Annabel

I really liked the property across from the American river was pretty.
Amazing staff and dinning service throughout my stay with my partner to celebrate our anniversary. Fantastic meals and drinks both at breakfast and particularly dinner.
Will definitely miss the staff and dining her, definitely be back again.
Thank you so much.

Leisure Partner

10/10

Exceptional

13 Dec 2021

Anthony

Great Stay

View, service and dining were excellent.

Partner

10/10

Exceptional

06 Dec 2021

Pauline

Very comfy

The amenities are very good.

Self

8/10

Excellent

16 Nov 2021

Robyn

Nice quiet stay

We had a very nice stay. Our room was clean but tired. All the grounds could do with a revamp as well, I know the past 18 months have been tough everywhere so that hasn’t helped. The restaurant was pleasing and the food was excellent.

Partner

10/10

Exceptional

24 Jun 2021

Verified traveler

Amazing food, friendly and helpful staff, comfortable and clean room

Leisure Self

8/10

Excellent

22 Jun 2021

Verified traveler

Great location, good restaurant, welcoming staff

Leisure Self

10/10

Exceptional

29 May 2021

Verified traveler

Dining was excellent!

Business_and_leisure Self

8/10

Excellent

24 May 2021

Verified traveler

Dirty towel and bin in bathroom

Leisure

2/10

Poor

28 Apr 2021

Verified traveler

The hotel was really dated, run dow and not anywhere close to the quality that has been stated on the listing. The room was smelling of bleach they had \"sanitised\" and we had a sagging mattress that was not in a usable condition.

We checked out five mins after checking in to the room. The only saving grace for the property is the staff who were very understanding and co-operative.

Leisure Family