Best Western Plus Hotel Plaza

Greece , Rhodes
RHODES TOWN, Ierou Lochou Str. , P.O. Box 246, 7
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Larry

Having arrived late at night and very tired, we struggled to get a good night's sleep -- the room was stuffy, the aircon was not functional, and an open balcony door brought in endless traffic noises. In the morning we expressed our frustration with the manager who helped us find a mutually satisfactory solution: we were moved to the top floor and given a room fan. The fan, in particular, changed everything for the better! We were very pleased with the outcome, the helpfulness of staff, and their good natured approach to our rather poorly-slept grouchiness. For the rest of the week, everything was great! The pool is large and immaculately clean. There's a poolside bar and many lounge chairs. Breakfast buffet was included in a very reasonably priced room; and we even learned how to make Greek coffee! Our room had a partial sea view, looking out over the main police station. There is coffee/tea in the room, but nothing special -- just the usual stuff. The elevators are fast and efficient but terribly small, fitting at best 3 people. The location of the hotel is perfect for new town and old town, for water front, access to buses out of town, and so many shops and restaurants. The hotel, like the town itself, has a laid-back vibe which we adored. When faced with numerous options of places to go and things to do, we chose to extend our stay for a day and enjoy Rodos!

Partner

10/10

Exceptional

16 Apr 2026

Andrew Stewart

Lovely hotel, high quality in both public and private areas, and in excellent location for all Rhodes activities.

Self

10/10

Exceptional

14 Apr 2026

glen

Breakfast good, room clean and staff very friendly

10/10

Exceptional

05 Feb 2026

Daniel Paul

Wonderful experience. Room nice and spacious, clean, comfortable; breakfast was excellent; and perfectly placed in the town, with everything within easy distance. If I have cause to be in Rhodes Town again, this is where I'll stay. Thank you so much :-)

Business Self

6/10

Pleasant

17 Nov 2025

Per Andreas

fff

Business Partner

10/10

Exceptional

19 Oct 2025

Haifa

The hotel is centrally located, very clean, breakfast was rich, staff are very helpful. We received an upgrade of the room and a late checkout free of charge. We would definitely come back.

Leisure Friends

10/10

Exceptional

02 Oct 2025

sue

Spacious room. Bed was too hard for me but housekeeping added an extra bed topper when I asked for help and that made a big difference. Pool was lovely (although very busy) and hotel prices were good value.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Rachayita

We had a wonderful stay — the hotel was clean, perfectly located and the staff were incredibly friendly!!

Leisure Friends

10/10

Exceptional

12 Sep 2025

Michael

Everything was centrally located

10/10

Exceptional

14 Aug 2025

Valerie

Central location and handy for shops, restaurants and the ferries.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Lorne

Professional Hotel that always delivers!

Leisure Family

4/10

Poor

24 Jun 2025

Sandeep

It is not even 3 star properly.

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Lucilla Corigliano

I was surprised about how much of a suntan I achieved at normal 23-24degree weather
I enjoyed the excellent Greek cuisine
I didn’t enjoy how little the young staff like their work. There are some excellent old timers who confess how little young people understand the importance of hospitality and giving to allow visitors to enjoy
Would go more often if only there were direct London Rhodes flights

Leisure

10/10

Exceptional

05 May 2025

Halil

The stad was very helpful.

Leisure Family

10/10

Exceptional

30 Apr 2025

Joanne

Excellent stay

We had a fantastic stay at Best Western Plaza. The rooms were comfortable and of a decent size and the pool was very inviting on a lovely warm Easter Sunday. The breakfast buffet was delicious with lots of variety. Above all, the staff were very kind and helpful. I asked at reception for a mattress topper and it was brought to the room within 5 minutes of asking. Excellent service :)

Friends_and_family Family

8/10

Excellent

23 Apr 2025

Kerrin

Very good breakfast, helpful staff, well located.

Partner

8/10

Excellent

01 Apr 2025

Nalan

Comfortable & Convenient location

Specious and clean room was comfortable. Had a good sleep but their comforter was so very small for a king size bed. Walking diatance to the attractions.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Gillian

Good hotel in good position in town. Staff always helpful and polite.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Luisa L

Localization

10/10

Exceptional

01 Jan 2025

Nikolaos

It was an excellent stay at this hotel. I will return in the future

Leisure Self

10/10

Exceptional

27 Oct 2024

Verified traveler

Great stay. As always.

Self

10/10

Exceptional

03 Oct 2024

Patricia

we have always found the Plaza perfect for our needs.

Leisure Partner

10/10

Exceptional

29 Sep 2024

MIichael

Excellent service. Breakfast is magnificent.

Leisure

10/10

Exceptional

13 Sep 2024

Juan

Excellent location, good restaurant

Leisure Family

10/10

Exceptional

08 Aug 2024

NGOC

Near by the port, beaches, restaurants

8/10

Excellent

06 Aug 2024

Anita

Walking distance to shopping the port Ellie beach and the old town.

Leisure Self

10/10

Exceptional

01 Aug 2024

Nora

Have stayed there several times and was very pleased with the service and location. The only downside is the parking especially during peak season.

Leisure Partner

6/10

Pleasant

20 Jul 2024

ELEFTHERIOS

Dated not what the pictures show. Also room was extremely small could not fit the luggage. Location was great.

10/10

Exceptional

28 May 2024

Timoleon

Location.

Leisure Partner

8/10

Excellent

14 May 2024

Kestutis

Reliable wifi, very good breakfast

Partner

8/10

Excellent

26 Apr 2024

Terence

WONDERFUL BREAKFAST

My room was reasonably spacious but the bathroom was rather cramped and the chairs not very comfortable. Both room and bathroom were spotlessly clean. The staff were very friendly and helpful and the location is very good - many restaurants nearby and the old town a fairly short walk away. The breakfast was amazing - excellent quality and choice with omlettes cooked to order.

Self

10/10

Exceptional

11 Apr 2024

Victoria

Great service and value!

Excellent customer service! Got upgraded to a lovely corner room. Great breakfast included in price, nice pool.
Only negatives were no mugs in room (given paper cups), drains smelt but then foreign drains can be like that and wet room bathroom got drenched (again, it’s the design but meant you couldn’t go on the bathroom after a shower for ages).

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

george

Great

Leisure Partner

10/10

Exceptional

27 Nov 2023

shanna

Really great simple hotel but very comfortable in the center of the city! The breakfast was the best part! Great value, decent sleep and easy to get around. Staff were super and hot water is fantastic on rainy cold day unlike some of the other hotels we’ve stayed at in Greece!! Definitely will be returning!!

Partner

10/10

Exceptional

12 Nov 2023

karen

Always a relaxed placed to stay when in transit from symi

10/10

Exceptional

04 Nov 2023

Sheri

Giovanna

Great location, Aris was very helpful.

Partner

10/10

Exceptional

11 Oct 2023

Ann

I was told about this hotel by friends who use it on their way to Symi. Perfect position to get to the harbour to catch a ferry in the morning. Extensive breakfast and very friendly staff. Will stay again.

Leisure Self

8/10

Excellent

29 Sep 2023

Katina

Good Hotel

Leisure Partner

10/10

Exceptional

26 Sep 2023

Rebecca

Fabulous location, friendly staff, reasonable priced food, good sized rooms. Perfect hotel for guests travelling internationally as the location is excellent. Thank you for a great stay!

Leisure Partner

8/10

Excellent

17 Sep 2023

Martyn

A well located hotel. Just 5 minutes walk to seafront and 10 minutes to the walled city. A competent hotel and I enjoyed my 7 day stay. However, quite \"old school\" and more suited to the mature guest. Needs refurbishment in some public areas, such as the heavily worn carpeting. However I would recommend the hotel.

Leisure Self

8/10

Excellent

11 Sep 2023

Colin

Good but not cheap

Everything was fine, at 3.30pm I asked reception to help as the safe was locked before our arrival. No action!
My only other comment is the price which has virtually doubled .the breakfast was first class .

Partner

8/10

Excellent

07 Sep 2023

Stanley

Very friendly and excellent service.

10/10

Exceptional

05 Sep 2023

Laura

Great hotel centrally located. Staff were very friendly and the breakfast selection was great

Leisure

10/10

Exceptional

24 Aug 2023

louise

Friendly helpful staff and maids, very clean and comfortable room. Nice pool and smart reception/bar.

Leisure Family

8/10

Excellent

06 Aug 2023

Lisa

This is the perfect location. everything is in walking distance. Beach, shops, port, old town, new town, loads or bars and restaurants. But yet a quiet location.

Bed was a bit hard for me so they added a topper straight away , much better. We used the pool a lot and we always got a sun bed no matter what time we went. Leaning staff was lovely and nothing too much trouble. We also used the complimentary shower and luggage room after check out as we had a late flight.

Leisure Family

10/10

Exceptional

09 Jul 2023

Cagil

10/10

Exceptional

03 Jul 2023

Gurdeep

Convenient location, lots of nice restaurants nearby.
Plenty of street parking nearby (requires paid ticket).
Safe area.
Friendly staff, clean rooms.
Buffet breakfast with wide range of options and reasonable quality.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2023

Christine Lindsay

Hotel was in an ideal location within walking distance to the beach, harbour, old town, new town and bus station.

Leisure Family

2/10

Poor

24 May 2023

yair

poor

10/10

Exceptional

20 Apr 2023

Jeff

Great

Very nice and convenient hotel to stay a night or two before catching a ferry to another Greek island

Partner

8/10

Excellent

19 Apr 2023

EVANGELINE

Friendly and helpful staff, good food and location.

Leisure Friends

10/10

Exceptional

31 Mar 2023

nancy

the warm water pool and the nightly going ons, great breakfast buffet I only wish we had a coffee maker or free coffee all day

Leisure Self

10/10

Exceptional

28 Mar 2023

Ingrid

Absolutely amazing!

I had a really great time. The hotel was situated near the centre, very clean large comfortable rooms with balcony and I had a seaview, very nice and friendly staff throughout and service levels were amazing! I honestly thought it was 5 stars. I asked for a late check out and was given it complimentary. If I had one very small criticism it would be that they could change the shower system to something more modern.

Self

8/10

Excellent

24 Mar 2023

John

Generally nice, well located hotel, pleasant stay.

Out of season so lots of facilities closed (including the outdoor pool. Staff friendly and helpful, nicely presented hotel, room clean, nice breakfast. Most things reasonably priced, including a set priced evening meal. Generally pleasant stay at a reasonable price, easy stroll to the old town along the harbour. Note that there really is little parking offered by the hotel. In the streets around there are parking restrictions but only for certain hours of the day, which change from day to day, and location to location, so still hoping I did not receive a parking fine for the hire car. Bet its awful in high season!

Partner

10/10

Exceptional

10 Mar 2023

Susan

March visit

Couldn’t fault a thing, rooms were quiet and clean, serviced each day and tea and coffee restocked, receptionists helpful and polite.
Nothing was too much trouble for restaurant staff we were even provided with a grab and go breakfast when we had an early start to our journey. Prices were competitive in restaurant and bar.
Convenient location for ferries and shopping.
Only thing that could be improved is if our next visit is for pleasure rather than a hospital appointment, we will work on that!

Partner

10/10

Exceptional

13 Jan 2023

Adrian Stuart

What a great team at the plaza from the cleaners to the managers ,nothing is to much trouble for these guys great work plaza
Try to have a drink at the bar with Enestice (barman)he has a great sense of humour and a good knowledge of rhodes town thank you all at the plaza and will see you again later in the year 👍

Leisure Self

10/10

Exceptional

03 Oct 2022

Clare Elizabeth Anne

The Hotel was very fresh and clean and the choice of food for breakfast was amazing and so varied and the pool area outside was spacious too. A comfortable Hotel with welcoming and very helpful staff - would definitely stay there again. It was very central to all the attractions in Rhodes Town that we had planned to see. We only had a short stay in Rhodes Town so the location of the hotel was a prime factor in our booking. Would highly recommend it to others.

Leisure Family

10/10

Exceptional

26 Aug 2022

Eitan

מומלץ בחום

אחלה מלון. מיקום מצוין וצוות מעולה ונחמדים מאוד

Friends_and_family Friends

10/10

Exceptional

17 Aug 2022

Maria

Very clean, polite and professional service.

Leisure Family

10/10

Exceptional

15 Aug 2022

Elaine

I think the hotel was in a great location easy accesss to all attractions in rhodes town.it has a lovely swimming pool outside,which didn't get too crowded.and breakfast had a really good buffy selection.really enjoyed are stay at this hotel.

Leisure Family

10/10

Exceptional

13 Aug 2022

Paul

Great location
Very clean hotel

Leisure Self

8/10

Excellent

28 Jul 2022

Bernard

In the pictures the room looked better
It was a bit disappointed
But after all ok

Friends_and_family Family

10/10

Exceptional

27 Jul 2022

Ozgur

Excellent Location. Close to Downtown area.

Leisure Friends

10/10

Exceptional

25 Jul 2022

Andrew James

An excellent hotel, very close to the Old Town of Rhodes and the port of Mandraki to be able to get to boat cruises. Rooms were very clean and staff were very helpful.

Leisure Family

10/10

Exceptional

03 Jul 2022

Nicola

The Best Western is a great location away from hustle and bustle of old town Rhodes yet easily walkable. Nice pool, fantastic staff!

Leisure Family

10/10

Exceptional

14 Jun 2022

Alan

Excellent hotel close to all amenities

Three night stay at the beginning and end of our holiday in Symi.

Partner

10/10

Exceptional

26 May 2022

Alan

Excellent Hotel

Check in late evening very easy offered choices of room above original booking.
Staff all wearing masks guests requested to do so in public areas unless eating or drinking. Hotel very clean and Covid-19 precautions in place making you feel secure. Breakfast excellent lots of choices and barman in particular was excellent.
Very good stay staff excellent I will stay here again.

Partner

10/10

Exceptional

26 Apr 2022

David

Its so good to be back!

We were delighted to be able to return to The Plaza Hotel in Rhodes Town after an absence of over three years due to the Coronavirus pandemic We were thrilled to see the same team in place and to receive the same friendly and professional welcome that we have always enjoyed. Thank you Everyone, it was good to be back!

Partner

10/10

Exceptional

15 Apr 2022

James

I was impressed by the cleanliness of the hotel, helpful staff and meal quality

Leisure Family

6/10

Pleasant

08 Dec 2021

Steven

Room Service Lets it Down!

13 days initially then added another 2 due to travel changes. The reception and restaurant were/are superb, the attention by the restaurant and bar staff particularly good. However the standard of cleaning and attention to detail in the rooms was poor. Beds not made well, no cups left (had to ask every time at bar) no replenishment of tea, coffee etc. we realised we had to be out of the room for the clean, but often that didn’t happen until after 13.00 hours! Overall the hotel is good but level of service to the rooms is less than a nearby 2 star hotel and this is supposedly 4 star!!?

Partner

8/10

Excellent

16 Nov 2021

Aziza

Rhodes Plaza

The hotel was nice, so was my room. The only problems, were, the bed was not comfortable, the pillows too hard and the coffee making set was hidden in the cabinet and did not include cups.
The staff were extremely friendly throughout.

Self

10/10

Exceptional

16 Oct 2021

Jeff

Excellent Hotel

Have stayed in the Plaza many times it is always our first choice in Rhodes town. We arrived on Rhodes by ferry and got to the hotel at 7.00am to ask if we could leave our cases with them until check in. To our delight we were told we could go straight to a room. Staff are always friendly and helpful.

Partner

8/10

Excellent

11 Oct 2021

Rhian

Good location, spacious room, decent breakfast but only until 10am which seemed early for a holiday destination. No glasses / mugs in room apparently due to Covid so kept having to ask for takeaway ones at the bar.

Leisure Partner

8/10

Excellent

13 Sep 2021

Sergio

Pleasant stay

Handy location and nice pool to refresh after a day in town.

Partner

10/10

Exceptional

26 Aug 2021

Daniel R

Convenient and

10/10

Exceptional

20 Aug 2021

Debbie

Great location and price

Great location for exploring Rhodes Old Town. Hotel exceeded expectations for price and breakfast was very good.

Friends_and_family Friends

10/10

Exceptional

13 Aug 2021

Verified traveler

Sent from my iPhone

Begin forwarded message:

From: M C
Date: 10 August 2021 at 09:29:46 EEST
To: Jennifer Chalmers
Subject: So glad to be here!

We are staying here at the Best Western Plaza in Rhodes between August 4th until August 12th and we are having a lovely time.

For those people that have been unsure about travelling during the pandemic and more importantly coming to Rhodes and perhaps staying at the Plaza we can only say that we are very pleased that we came.

The hotel runs its ‘We Care Clean’ program and everything here is spotlessly clean with Covid procedures firmly in place which is very reassuring. Masks are worn in the inside public areas of the hotel and there is a specific procedure when entering the restaurant for the excellent breakfast buffet or for those that use the restaurant for lunch and dinner. Hands are sanitised, disposable gloves are worn while you select your food from the many choices available and once seated you are free to then carry on ‘as normal’…..it’s very reassuring to see that the hotel is putting safety of its staff and guests as a priority during these times.

As others have said, the Plaza is in a fantastic position, close to everything you may want to see in Rhodes Town and is a lovely ‘city centre’ hotel with a good sized swimming pool for those lazy days during the heatwave that we are experiencing at the moment.

The staff are fantastic, very hard working and cheerful

Leisure Partner

10/10

Exceptional

02 Nov 2020

Sally-Anne

Happy Holiday

We (husband and i) got a lastinute holiday during the half term break. Stayed at Best Western Plaza. Throughout our stay we were made very welcome by all the staff. Overall cleanliness was excellent with staff disinfecting sunbeds etc.. as soon as they were vacated. Although the holiday was taken in turbulent times, this did not have a negative impact on our holiday. Will be back next year so a huge thank you to all the staff at Best Western Plaza, Rhodes. PS the location was perfect too!

Partner

8/10

Excellent

30 Oct 2020

Rhodes

The air conditioner was not working at all!! We have had this problem a couple of times at this property. Location is great, staff is great and rooms are comfortable other than the air conditioning not working.

Leisure Partner

10/10

Exceptional

27 Oct 2020

Verified traveler

Staff went out of the way to be helpful. Room and bathroom was clean and tidy. Public spaces were cleaned carefully adhering to Covid 19 cleaning instructions.

Leisure Partner

10/10

Exceptional

21 Oct 2020

David

Great Location

The hotel was great.
The breakfast staff could be a bit more on the ball.
One morning I had to break up their conversation so I could get a knife and fork.

Partner

10/10

Exceptional

23 Sep 2020

Andrej

Stuff is great, helpfull. Cleaning is perfect. Breakfast is very good.

Leisure Partner

10/10

Exceptional

05 Sep 2020

Radha

Brilliant hotel

We’ve had a fabulous service, very clean, friendly, enjoyed the quiet swimming pool and local facilities are brilliant! Breakfast was repetitive but we were informed of this due to Covid 19.

Friends_and_family Family

10/10

Exceptional

28 Jul 2020

David

A good base for a Rhodes holiday

Clean, well organised, eager to please quality accommodation.

Partner

4/10

Poor

21 Jul 2020

Zsuzsanna

Way lower than Best Western standard, disappointed

- no water in the room (not a single bottle on arrival), never had a 4* hotel room without drinking water given.
- no sound proofing between the rooms
- No room cleaning for 2 days ( they blame coronavirus situation)
- kept waiting till 3pm for check in (because they were full!?!?)
- although booked a pool view room which is the quiet side, given a street view room 2nd floor, naturally Everytime a motorbike passes we woke up
- given a room next to lift, doors keep banging, even the cleaning lady kept banging the service room door, told her to close the door quietly but she told me to talk to reception.
- no high chairs for infants, not offered both days, waiters kept ignoring us.
- sign at lift saying 99% coronavirus is eliminated by the filter, this is not a valid statement. See the picture. Also everywhere antibacterial disinfectants, but no antivirals anywhere.
- sent an email to Best Western US with complaints, got a reply saying \"every best Western hotel is owned and operated independently\", then what's the point of having the brand name if the standards are lower than other Best Westerns!?!?
- won't come back, can't recommend either. It's a surprise for us how they have so high rating.

Friends_and_family Family

10/10

Exceptional

28 Jun 2020

elis

A great place to be.

It was great. People are very polite, breakfast is awesome, and very vsry clean in all areas. Right in the center, in a very quiet area. Definitely this will be my hotel in Rhodes

Business Self

2/10

Poor

06 Jan 2020

Verified traveler

Δεν πηγαμε λογω απαγορευτικου! Με τα χρηματα μας τι θα γινει? Σας εχω στειλει τοσα μηνυματα.Παρακαλω στειλτε μου μια απαντηση.

6/10

Pleasant

19 Dec 2019

Verified traveler

We stayed at Best Western in Rhodes on our holiday trip in December. Since it’s their down and quiet time of the year- we did not expect too much and that it exactly what we got - not much.
Hotel Staff was very friendly, but since it was very little to do on the island that time of the year, it seems that all properties are using this time to make repairs. Best western was doing it as well and it was noisy at times.
The heating system can probably use some upgrades as we could not turn the heat off and some hotel quests were smoking in the rooms and we could smell the smoke in our room through the air docks system.
Overall, while it was not our worst experience, it was also not our best.
On the bright side- hotel is located close to the port and sea.

Leisure Partner

10/10

Exceptional

19 Oct 2019

Verified traveler

Great hotel in central location.

Very good breakfast.

Leisure Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

An enjoyable stay

A very pleasant well situated hotel. My balcony room overlooked the swimming pool which closes at 7pm so there was no evening noise. The breakfast is one of the best I've had at a hotel in Rhodes. I am not normally given to highly recommend places to stay, but I certainly do with The Plaza.

Self

10/10

Exceptional

04 Oct 2019

Loiuse

We liked it all.service was great breakfast buffet was the best had anywhere

Leisure Family

10/10

Exceptional

28 Sep 2019

Paul

Overnight en route from island ferry to the airport

Partner

8/10

Excellent

21 Sep 2019

Verified traveler

Good location. Short walk to beaches, bus station and Rhodes old town.

Leisure Partner

10/10

Exceptional

20 Sep 2019

Verified traveler

Great location great bar staff
I really enjoy staying there

Friends_and_family Family

10/10

Exceptional

17 Sep 2019

Verified traveler

Great location to the Harbour and the Old Town. Excellent restaurants close by. Breakfast was brilliant and the air conditioned room was superb. You can just leave your hotel and walk down to the harbour in 5 minutes. As an avid traveler I highly recommend this Hotel 😊😊👍

Leisure Self

10/10

Exceptional

16 Sep 2019

Verified traveler

The breakfast was excellent large choice from pancakes to English breakfast and continental choice

Leisure Partner

10/10

Exceptional

17 Aug 2019

Verified traveler

Great hotel, very good location. The staff were very friendly and helpful. Breakfast was excellent as well

Friends_and_family Family_with_children

8/10

Excellent

24 Jul 2019

Verified traveler

It is in a great location
Access to the port, buses and the old town is with in easy walking distance!
City beach is within 5 minutes walk as well.
Many restaurants of good quality nearby.
Very good breakfast!
Rooms are okay but need new mattresses
and more up to date bathroom ie get rid of bathtubs
Overall reasonable accommodations but not cheap!
It was high season

Leisure

6/10

Pleasant

14 Jul 2019

Annie

Great breakfast and very helpful staff, speediest check in and out ever.
The worst hotel bathroom ever - very old with super low ceilings and the bathroom door hit the loo before it was even opened halfway. Super small bath with a shower over and a shower curtain. Shabby, small and horrible. The room was very basic and dated but good bed and bedding

Friends_and_family Family

10/10

Exceptional

07 Jul 2019

Evelyn

Greek stay

Had a wonderful stay with wonderful service.
Very central to everything and very helpful if you had any questions or wanted to do something.

Partner