Name: Leofoo Resort Guanshi
Address: No. 60, Gongzigou, Hsinchu, Hsinchu, TW

10/10

Exceptional

24 Mar 2026

Chan

Clean spacious and comfy room. Very friendly and welcoming staff. Was a great plus with the free 2 day Leofoo Theme Park passes. Free shuttle to and from the resort to the theme park at the hours as set. Both kids got free gifts and activities at the resort. Loved that we got to sleep next to the Alpaca’s, capybaras and ducks. Theme park was great bonus and didn’t have to purchase separate tickets for. Lots of fun rides but not all were running when we went. Saw a lot of animals up close. Great free buffet breakfast! Ate at their restaurant and got a wonderful performance while we ate. Downside is I wished they had more food options. Only one restaurant to order from and all are set meals. The other option was the buffet restaurant but it was $1850 per adult and I wasn’t very hungry. Lastly, it is a bit of a remote area and took a while to get an uber/taxi from the resort to the airport. So make sure to give yourself extra time because it took me 4-5 tries to get an Uber to take our trip order. Overall kids had lots of fun and we got to see animals up close.

Family_with_children

10/10

Exceptional

13 Jan 2026

FENG AN

The staff is very nice and helpful

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Shangzhe

Great location with attached mall and cinema. Easy access to MRT and HSR.

Leisure Family_with_children

8/10

Excellent

25 Dec 2025

Tom

Kids liked it. Animals outside of room. Small theme park within walking distance. Plenty of parking.

Leisure Family

6/10

Pleasant

22 Jul 2025

Wan Hong

The 2 beds on the 2nd floor was way too high and no bathroom on the 2nd floor. Also the hotel room is on the 2nd floor but there’s no elevator or eacalator so we need to carry all the luggages and baby stroller up the stairs. It’s not friendly for kids who are still using strollers and for tourists with luggages especially this is a theme park for kids with water park.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

YUEH JAUI

在台灣算很特別住宿,可以在房間看到動物,小孩玩得愉快,也推薦朋友帶小孩去玩.

Friends_and_family Family

6/10

Pleasant

20 May 2025

Siong Goh

The food can be improved.

Leisure Friends

8/10

Excellent

12 Jan 2025

Shian Nien

Clean, service is good.

All clean, service is good. But facilities are old. Refurbishment is necessary.

Friends_and_family Family

10/10

Exceptional

28 Nov 2024

Zhi Dong

We have chosen a room with animals view. Can sit relax in the room looking out at the lovely view of the Flamingos, Zebras, Ostrich, Rhinoceros and many more

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

SUPING

Driving guidance lines are unclear

The driving routes and signs from entering the park to arriving at the hotel confirmation counter are not very clear!

Friends_and_family Family

2/10

Poor

10 Jul 2024

Chang

Smelled terrible because of the zoo. Old and not nicely renovated. Poor layout in Conga room (two showers in same room)

Leisure Family_with_children

8/10

Excellent

07 Jul 2024

Nick

There are many fine facilities to play for kids. The price in the restaurant is more expensive than others outside the park.

Leisure Family

6/10

Pleasant

04 Jun 2024

glady

Best part of the property were the animals and the interactions and activities related to the animals. The property was old and needed some updates. Due to the age and design of the rooms, the rooms looked dated. The room we booked was also way overpriced. Food options were limited, there were basically only 1 restaurant available for dinner and food was bland. Attraction was also old and many of the rides were rusty. Overall quite disappointing.

Leisure Family_with_children

8/10

Excellent

27 May 2024

Verified traveler

參加了草原歷險及農事體驗，導遊講解都十分用心，我們都很享受

Friends_and_family Family

4/10

Poor

02 Apr 2024

Verified traveler

Lack of FOOD

Staff were amazing. What is seriously lacking is FOOD. There’s only 1 restaurant which is fully booked for such a
Big establishment. No other places where food is available. Luckily the helpful staff helped to order pizza for us.

Friends_and_family Family

6/10

Pleasant

24 Dec 2023

Serene

Everything was great about the resort except their heating system. Even after adjusting the heater to 30celcius, the room temperature was at 17 celcius all evening. The staff had to bring in a portable heater which only helped a bit. Think it was because the place was fully booked and their heater couldn’t handle the volume.

Leisure Family

2/10

Poor

07 Dec 2023

Ei Ling

Not worth paying a premium for the resort stay. The mattress was too soft and uncomfortable, the bedsheets smells of animals poop and my son slipped fell inside the slippery toilet floor. =(

Leisure Family_with_children

8/10

Excellent

20 Nov 2023

Jim

Much better than expected for a safari hotel! Loved the shuttle and proximity to the park

Leisure Family_with_children

8/10

Excellent

12 Nov 2023

Jeremy

A different type of hotel experience whereby you can view safari animals on your balcony. Limited dinning option and very pricey for animal interaction. Short walk to the theme park.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2023

Jeremy

A different type of hotel experience whereby you can view safari animals on your balcony. Limited dinning option and very pricey for animal interaction. Short walk to the theme park.

Leisure Family_with_children

8/10

Excellent

07 Nov 2023

Joe

The concept of hotel within a zoo and theme park is very unique. The downside is that there are limited food places and shops (mini mart) options.

Leisure Family

10/10

Exceptional

04 Nov 2023

Ho Yi

Great stay, was able to see animals roaming around. Food was good and service was excellent (especially the driver who drives the van between the resort and theme park).

Leisure Family_with_children

10/10

Exceptional

08 Jul 2023

Kaiting

親近動物的飯店

已經二訪，住宿環境可能是因為環境友善所以不用期待有太舒適的享受（例如沒有浴袍、洗手乳有點故障）不過這次有招待麵包～床蠻大的但偏軟，整體服務還不錯。付費導覽很棒。

Friends_and_family Family

10/10

Exceptional

28 Apr 2023

Shao Jun

I liked the animal themed hotel and being able to see animals outside the window first thing in the morning. The resort could provide more transport options as the location is quite inaccessible.

Leisure Family

10/10

Exceptional

11 Sep 2022

Jay

很好的曠野生態的住宿體驗

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Verified traveler

床有點太軟, 目前房間是沒有長頸鹿的

Friends_and_family Family

8/10

Excellent

28 Feb 2022

POCHI

房價略高

房間乾淨且富有動物圖案，小朋友看到動物就很開心。整個飯店圍著中央動物區建置，小孩子隨時想看動物，只要一到戶外就可以看到，房間內也有兩套衛浴及廁所，這樣的設計很貼心，住宿期間有幸能看到犀牛、狐獴還有環尾狐猴在活動，沒看到長頸鹿很可惜。

Friends_and_family Family

6/10

Pleasant

04 Jan 2022

Chung-Hsien

大家應該都是衝著動物去的。但除此之外實餐食、服務在乏善可陳。

Friends_and_family Family

4/10

Poor

01 Jan 2022

Bhartendu

We had breakfast and dinner Food was bad can’t expect a food like this with such a famous hotel. No heating provided for stay although it’s gets cold at night. Long wait for checkin and was really a mess. Overall ok stay will not go back and not recommend

Friends_and_family Family

10/10

Exceptional

17 Sep 2021

Steve

Be able to see animal right out of bedroom window is incredible

10/10

Exceptional

05 May 2021

Verified traveler

Great. So nice. Thank you.

Leisure Family_with_children

8/10

Excellent

05 Apr 2021

Anita chingyi

Air conditioner is very noisy at night especially at the second floors. The view is great, we can see

Friends_and_family Family

10/10

Exceptional

28 Mar 2021

Verified traveler

除了價格略貴以外，其他都很滿意
可以和起床就看到動物很新奇

Friends_and_family Family

10/10

Exceptional

10 Feb 2021

CHEN-FU

房間整潔，窒內也大，带孫女走一趟享受森林動物的樂趣不錯。

Friends_and_family Family

10/10

Exceptional

16 Jul 2020

Verified traveler

Great place for family.

Friends_and_family Family

8/10

Excellent

20 Jan 2020

Kelvin

A Theme Park Safari Resort

The rooms were amazing and the kids were extremely happy to see the animals within the comfort of the rooms. The respective themes of the rooms adds to the joy of the kids. A positive experience thru the enjoyment of the theme park located just next to the resort.

Friends_and_family Family

8/10

Excellent

20 Jan 2020

Kelvin

A Safari Resort next to a Theme Park

The rooms were amazing and the kids were extremely happy to see the animals within the comfort of the rooms. The respective themes of the rooms adds to the joy of the kids. A positive experience thru the enjoyment of the theme park located just next to the resort.

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

Verified traveler

Room rather old but still clean. Many animals mu girl is happy

Leisure Family_with_children

6/10

Pleasant

01 Jan 2020

Ming On

Food has little selections and expensive.
Bed is too soft.
No covered bridge to rooms.
Separate toilet (without washing sink).
Too dark inside room.
Has baby bathing tub and bed prepared.
No Giraffe when weather is cold. None was seen.

Friends_and_family Family

2/10

Poor

28 Dec 2019

Verified traveler

Lowest form of stay, Budget hostel stay at 5 star hotel price!

Leisure Family_with_children

4/10

Poor

27 Dec 2019

Jung Jung

Old facility without proper maintenance. Stairs to loft was slanted, under the beds were very dusty, lousy food, no sofa for proper seating. Not worth the money.

Friends_and_family Family

8/10

Excellent

14 Dec 2019

Verified traveler

Great stay but come with a high price. The connection from main receptionist area to rooms do not have shelter, so if it is raining, you will have to bash thru the rain if you are not able to find an umbrella.

Leisure Family_with_children

10/10

Exceptional

13 Dec 2019

Foo yin

Very good stay

Thanks for the upgrades. Whole family appreciated and really enjoy the stay. We will definitely come back again.

Friends_and_family Family

8/10

Excellent

08 Dec 2019

Verified traveler

Room was overall clean but the temperature in the room was not adjustable. The heating function was not adjustable. Got to see animals up close and it was a really great experience for the kids. The breakfast buffet was very good and selection was excellent.

Leisure Family_with_children

8/10

Excellent

01 Dec 2019

Verified traveler

Happy to see the animals within then resort.. To improve on the menu of dinner/breakfast.

10/10

Exceptional

30 Nov 2019

Jen

It was really exciting for all of us to stay so near to the animals, especially at close distance to the rhinoceros and giraffe. The room was awesome and the kids like the dining table. The welcome performance by the African was refreshing.

Leisure Family_with_children

8/10

Excellent

30 Nov 2019

Natalie

Overrated on the animals surrounding the resort. Didn't see many.... Breakfast spread is good though

Leisure Family_with_children

8/10

Excellent

20 Nov 2019

Verified traveler

animals in the hotel enclosure was the unique feature of the stay. Very pleasant to be able to wake up to see the animals from the room window. Food variety was adequate. Advisable to book room with dinner inclusive as no surrounding food choices available.

Leisure Family

8/10

Excellent

12 Nov 2019

CL

Good for a short stay to experience safari stay with the animal view especially travellers with children. Room also clean and comfortable. Staffs are friendly and helpful too, however resort is quite a distance from amenities more than 10km away from the popular Zhongli night market.

Leisure Family_with_children

8/10

Excellent

15 Oct 2019

Verified traveler

Very close to animals but with a safe distance. Children were very happy to be close to animals. Lower level maybe with larger room area and a big glass separate from outside. Higher level (my stay) with balcony where you can see animals without barriers.

Not very suitable if kids around terrible two. No enough safety equipment inside the room as there’s a smaller non standard “2nd floor”. Your little ones may enjoy exploring higher area or crawling up and down. Need extra attention to keep them away from the stairs.

Friends_and_family Family

8/10

Excellent

12 Sep 2019

Verified traveler

Animals near to the room, activities within the resort

Leisure

10/10

Exceptional

15 Aug 2019

Verified traveler

Staff are friendly and helpful. Great for vacation with kids to see wildlife and experience with animals.

Leisure Family_with_children

8/10

Excellent

15 Aug 2019

Sey Ing

Unique experience but need more animals

The hotel condition is actually good despite what some others say. It’s clean, spacious, with good soap and shampoo provided. You have to prepare other toiletries like toothbrush or comb though as they don’t provide. Food is decent and wide variety.
Slightly disappointing was that there was only 1 zebra, 1 giraffe, 2 rhinos, and a few goats that always keep to their corners. Should have more animals of each kind so that they will roam around more often.

Family

10/10

Exceptional

04 Aug 2019

Tim

Family Holiday Destination

Stayed 4 nights with a packaged deal with meals, theme park tickets and room overlooking the safari park. Extremely good value. On arrival Chris at reception explained everything we needed to know to have the best experience possible for our four night stay. Thoroughly enjoyed the theme parks, safari activities and especially the dinners and breakfasts.

Family

4/10

Poor

03 Jul 2019

Verified traveler

This resort is over-priced and rather old. Most activities have to paid for at unfriendly prices. 3-star hotels at 5-star rates. Will not return ever again.

Leisure Family

8/10

Excellent

22 Jun 2019

Verified traveler

1 night family stay

a 1 night stay. arrived at the hotel at 9am and went to window on China before checking in at 2.30pm. the next day go to leofoo theme park. requested for room 116 after reading review that it has the best view. indeed room 116 view is nice and can see the giraffe, zebra and rhino roaming around. disappointed the the giraffe didnt knock on my window.. the room is big (if it is not big, I dont know the price i pay for is for what purpose). the 2 double bed is big too with 2 giant pillow. bed is comfy, can sleep well, toilet is a bit troublesome. the toilet bowl and the shower area are separate into 2 area. people like me cant do 2 businesses at 1 go. hotel give free photo shoot voucher for a small photo with calendar, if u want bigger photo, need to top up, as usual, this is how the business work. hotel also give 3 nt$50 off with every nt$100 spend. however, it is quite impossible to spend only nt$100 over there. the only good thing is hotel give 1 free postcard. the dinner is not very fantastic with most of the dishes cold. the variety is quite a lot though. same goes to the breakfast but is better than dinner. prepare lotsa snack or instant noodle because when reach night time, there is nothing over there and u need to travel very far for food.

Family

8/10

Excellent

10 Jun 2019

Verified traveler

There are many animals like the rhinoceros and the giraffes.The tour guide is very informative and the mascot is very friendly.It likes to take pictures and play with us.

Leisure Family_with_children

10/10

Exceptional

21 May 2019

JOANNA

Good family stay but activities too expensive.

The room was very spacious and nice to view the alpacas just right in front of the room. However when we just arrived, I was shocked by the number of people. The resort is very crowded at the check in area. Also the activities are very expensive. For the zoo safari tour, (taking a mini van to tour the safari), costed us 2A2C about 3000NT. Then for the rhino experience costed us 5300NT. It would have been perfect if not for the high prices for the activities. I would say it is an experience that I would only go once, no more 2nd time.

Family

10/10

Exceptional

03 May 2019

Verified traveler

Great to have animals around and helpful staff. But not much to do in area without getting a cab which will need to be booked. There are no Ubers in that area. Theme park will fill up a day if weather is good.

Leisure Family_with_children

8/10

Excellent

20 Mar 2019

Verified traveler

Everything generally OK, but poor housekeeping

The hotel isn't cheap. And for that price tag I would have higher expectations of the basic stuff like housekeeping. The bed linen wasnt lined properly and the mattress was exposed once I pulled the blanket up.

Also, the housemaid just chucked the clothes that were on the bed in a corner messily. Alot of other places would have the basic courtesy to at least place then nicely or even folded them for us.

That aside, service staff was generally polite and helpful. I liked the aromatic toiletries provided too.

Family

8/10

Excellent

27 Jan 2019

SHAWNIE

fantastic to see all these animals right in front of eyesight!!!

Leisure Family

8/10

Excellent

05 Jan 2019

Anonymous

Nice experience and ideal for family. Like the idea of two bathrooms in the room. More restaurants outlets will be welcomed.

10/10

Exceptional

25 Dec 2018

Verified traveler

Family friendly room, big room with 2 showers. However tend to be priced like a 5* when it is only about 4* max

10/10

Exceptional

25 Dec 2018

Verified traveler

Great experience staying with the animals, my children love the place!

10/10

Exceptional

23 Dec 2018

Verified traveler

Room is quite clean. However nothing much to do there.. just visiting the theme park and joining the activities at the resort. Food options is limited at the resort.

4/10

Poor

13 Dec 2018

Edmund

Accommodation standards are 3 stars. Food quality for breakfast and dinner is very poor. Staff are unhelpful - I asked about what kids activities the resort has, the counter staff simply passed me a piece of programme sheet and told me that it is all listed in it - did not bother to help. All activities for kids are charged separately despite already charging a high price for room. Totally not worth the stay. There are better options around in Taipei.

10/10

Exceptional

10 Dec 2018

Verified traveler

Nice resort. The animals around the hotel rooms make this resort very unique.

4/10

Poor

09 Dec 2018

Verified traveler

The price paid was not worth a stay as when it comes to nite,all the animals hide and there wasn’t any way to see them.Balcony should be provided.Variety of animals are very limited which I don’t feel not any “surprise” experience.When we checked in and it was drizzling and we had to brave through the rain as it is not shelter to the room which I am very shocked.If had I do a bit homework on the resort,I think it will be best to come and take some photo shoots and leave.

Overall the experience was not exciting as we expected something extraordinarily experience as a takeaway instead.

10/10

Exceptional

05 Dec 2018

Verified traveler

Family oriented resort experience

The whole hotel stay is an experience on its own. Animals just outside the rooms awe the kids. Booking came with park tickets but most rides were unavailable when we were there. Breakfast and dinner included also. Wide buffet selection. Price is steep though, I night stay costs more than 3 nights stay in Taichung or in Taipei.

Family

10/10

Exceptional

04 Dec 2018

Verified traveler

Very good for family with kids up till 12yo. You get to see animals really up close, the guided tour is very informative too

8/10

Excellent

01 Dec 2018

Verified traveler

No lift to second floor, nice experience for the kids.

10/10

Exceptional

01 Dec 2018

Verified traveler

Kid friendly resort. They have many activites that kids can play and have fun =) really like this place. Definitely will come back again with family

8/10

Excellent

27 Nov 2018

Lim

Hotel counter staff shld learn to smile more....smile more .......

6/10

Pleasant

26 Nov 2018

Bestian

The concept is good. The services and quality of the room does not justify the price.

Family

6/10

Pleasant

24 Nov 2018

Yanne

Overall acceptable. Hotel staff not friendly at all (not sure if its too late too tiered as i was check in at 7pm) Room are big especially 3 double beds where there are 2 shower room, 2 toilets cubicur, 2 wash area where just nice for big family of 6. Animals are jus fine not as fantastic as taipei zoo. Programme price is too high where i dont think is worth. For 6 person room paying $650 a room night is not worth. But for traveler who will like to experience it yes this definately an experience priceless trip.

6/10

Pleasant

23 Nov 2018

Verified traveler

Animals - only stayed in one area. Despite choosing the Kenya greenary, cannot see animals outside the room. Also, no lift n no help with luggage. Toilet n bath design is bad. Toilet n bath is far apart. No place to hang the clothes

6/10

Pleasant

19 Nov 2018

Jia yin

Better for older kids. Check in staff was not pleasant. But catering reaervation staff named Peggy and her boss was very nice. They went the extra mile to provide breakfast bentos for us as our flight was early in the morning.

Family

10/10

Exceptional

08 Nov 2018

yc

out of the world experience with giraffes and zebra right outside our window when we wake up. my kid loves it!

8/10

Excellent

06 Nov 2018

Adrian

Wonderful place for family especial those who loves animals. Price otherwise is rather on the high side.

2/10

Poor

23 Oct 2018

V

Booking with Expedia already stated 3 adults and 1 extra guest but we have been requested by the hotel staff to pay again for the extra guest.

8/10

Excellent

22 Oct 2018

Potato

A great experience to be so up close to the animals and I guess that's the whole main catch of this resort. We did not have time to sign up for other programs. Visited the theme park (tix included in room price), weather was rainy but managed to get on some rides with a toddler (ferries wheel, carousel horses, boat ride etc)

Room itself is clean and comfortable, very huge pillows and view is good. Only down side of the room is the very bad sound proofing system, and happens to have a few student tours on the very night so its really noisy. Seems like their holiday or graduation trip so its partying till late night and chirpy early morning.

Another plus points is they have storytelling every night for children before bedtime.

Food selection in resort is normal, nothing fantastic.
Food in theme park was very limited as a few restaurants are closed (solely booked by the student tours) so got their set meals which is not tasty at all.

8/10

Excellent

07 Sep 2018

Verified traveler

The hotel condition is better than I expected, given it is not a new hotel.
The food, both the breakfast buffet and dinner on the ground floor is quite OK.

Shuttle car to the theme park is easy to book and convenient.

4/10

Poor

03 Sep 2018

Jiang

No attentive service even there is dissatisfaction

Even we paid hk$1800+/night, we could only see mud and fence from our room. When we told them nicely the next early morning at 6:00am that it was disappointing and hoped that they could do something - as we paid so much was just because we could see animals from our room, but now we could only see mud. They offered us to move but only at 1:00pm or 2:00pm.But we needed to go to the water park at noon and so we could not wait till so late. So I ended up in the same room for two nights. Staff were nice but they claimed no power to do anything for me and I needed to wait until 9:00am when the supervisor was there. But the supervisor never talked to me in person and never used his/ her authority to offer us help, and never apologize for not able to do anything! Room is big but is like a 3 star hotel. Good thing is they provide very good transportation to and from the parks. Make it very convenient.

Family

6/10

Pleasant

17 Aug 2018

Alicia

Convenient to amusement park yet expensive resort

Plus:
1. Convenient 5 mins complimentary van drive by resort to the amusement park

2. They used high thread count and quality bedding - very comfortable to sleep

3. Food served at the cafe (same level as the check in) is very tasty.

4. Children love to view the animals!!

Cons:
1. Very limited food choices - only 2 restaurants to choose from. As the cafe is very small with limited seating, we are turned down with the crowd expects the capacity. Should consider to add more tables and chairs outside the cafe to cater to the crowd. Resort should also increase the number of restaurants.

2. Unfriendly staff at check in - they seem to be under staffed to handle the crowd. Rarely see them smile.

3. Breakfast stops at 10am which my children cannot wake up in time to use. They were very unfriendly and don’t even bother to convert to other dinner vouchers or other privileges for us.

4. The place for activity is about 5 mins walk away, unsheltered and no directions to get there.

10/10

Exceptional

11 Aug 2018

Daniel

Nice safari hotel

Room is spacious, clean. Staff is friendly and try their best. Kids love it.

6/10

Pleasant

29 Jul 2018

JOL

Fair experience, not pleasant

Good for young kids (age 4 or under), however the hotel room WiFi is really really bad, not much to do in the evening in the hotel, no kids’ activities, bed are too soft, rooms are pretty old and beat up.
Not recommended.
The park was crowded, old, and games were very old too. What a waste of resources if no improvement made to the animals safari, could have done better. Please learn from the outside world, because the world is changing, people too.
Thanks.

8/10

Excellent

24 Jun 2018

RY

Animal resort

Different kind of hotel experience but not exactly value-for-money

8/10

Excellent

23 Jun 2018

Verified traveler

Amazing experience. A special resort.

Family

4/10

Poor

18 Jun 2018

shin

Not worth to stay 2 nights

We booked a room for 2 nights thinking that we could spend a day doing the activities at the resort and then the next day at Leofoo village. Maybe I had too high expectation for a safari theme resort.
I feel that it’s a waste of money if your kids are under 6years old as they don’t qualify for most activities. And their activities are expensive to just feed the animals which you can do so at cheaper price at other farms. Or visit the zoo in Singapore.
The DIY activities are colouring party hat and making a keychain. That’s all. Stay if you want to just LOOK at 2 giraffes, 1 zebra and 2 bored rhinoceros (very small space for them) and some lemurs and meerkats, 5 tortoises, flamingos and goat. There was a African dance performance to welcome the guests but I wished the performers could do more like explaining the dance, culture, costumes worn by them. And maybe ask their performers to conduct some African games for kids. Involve the performers more.
The resort is not fun. Service counter staff are not friendly.
Leofoo village was fun (value for money with free bus ride into the lion’s area. you don’t need to stay at this resort to visit leofoo village.

The only plus point was the service given by the manager lady at level 2 Phoenix restaurant, think her name is Wan Chi. She was the only staff who smiled during our stay and asked how’s everything.

Overall I didn’t enjoy the boring stay at this resort. More like chalet (bring your own luggage into your room).

10/10

Exceptional

28 Apr 2018

Raymond E K

Leofoo Resort

Good overall theme park accommodation suitable for family or couple alike. Clean room and very helpful and efficient staff. Only drawback is the limited available cafes / restaurants within the hotel premises but understandable considering the area where the hotel is located.

Family

6/10

Pleasant

16 Apr 2018

Zi Hao

Paying for view of animal enclosure

Stayed in the congo greenery room with a view of the animal enclosures. The view offers a unique experience but I dont think it is worth the price. It is worse if the view from the room is blocked by a rock or tree. The room is old, though spacious, and could do with some refurbishment. Limited dining options at the hotel and food quality was average. Inconvenient to travel out from the hotel for meals.

2/10

Poor

09 Apr 2018

Verified traveler

unhappy

The hotel is over charge and charge by people. Reception staff is not so nice when we check in. Breakfast is terrible.

6/10

Pleasant

12 Mar 2018

Joyce

Too pricey

The room rates are too pricey. Journey to the resort can be far. Recommend to reach the resort early as the majority of the key programs ends at 5pm.

Is cold in the room plus is cement floor. The toddler activity room / DIY room is very old, dirty and not properly manage.

Not much activities for toddler. Not recommended with toddlers.

Last things, the poor animals got to stay outdoor through out the night in the winter. No proper shelter.

8/10

Excellent

11 Mar 2018

JJs

Nice safari-style hotel

The stay was as expected, nice safari-style. My boys had fun watching the animals pass by from their room. The hotel is quite worn-out though; the buffet style beeakfast/dinner needs quicker refills.

8/10

Excellent

24 Feb 2018

Dominic

Kids heaven

Their 4pax room is very well designed and spacious, 2 bathroom and 1 WC is separated. View from window is average, mine is partially blocked by a rock sculpture. Animal is active, not a lot but is enough to satisfy my kids. Buffet dinner and breakfast which included in the room price is not bad too.

10/10

Exceptional

02 Jan 2018

Karlyn

The resort was well kept and the staff friendly and efficient. However, it was run too well, there are specific time slots for dining. It does work well to control over crowding but a little rigid on timing if you are planning free and easy.

Family

10/10

Exceptional

30 Dec 2017

Youqing

Great resort for kids

Kids (4 and 2 years old) had lots of fun thought of course the ones that are more enjoyable requires additional fees.

Resort staff were helpful and accommodating to our requests.

8/10

Excellent

28 Dec 2017

Benz

Place for young children

This place more suitable with children below 12 years old. If you have children more than 12 years old this might not be suitable.

Family

8/10

Excellent

27 Dec 2017

Verified traveler

Great for kids!

We got Room 116 which is just had about the best view of the giraffes and I would recommend visitors to ask for this room if you have a chance. Room was equipped with a goodie bag that had a toy, kids toothbrush set and bedroom slippers which made kids very happy. Kids at and stared at the animals from the inside of the room which is so cool! Would recommend half board as fd is scarce in the resort.

Family

6/10

Pleasant

22 Dec 2017

Verified traveler

Expensive

Everything is expensive there. Only breakfast is nice.