AJ Hotel

10/10

Exceptional

17 Apr 2026

victoria

Location is really good. Breakfast really fresh.

Family

10/10

Exceptional

05 Apr 2026

Michael P.

the only complaint I have is that the shower arrangement is awkward and that the controls for the shower/tub are placed so that water can and will get onto the floor. Also the tub/shower is too high and this could be difficult for oflder folks. The coffee at breakfast is great.

Partner

8/10

Excellent

20 Mar 2026

Fangyin

Room is clean but inside the sink the silicon got mouldy

Self

10/10

Exceptional

23 Nov 2025

Ju Long

The room was clean and comfortable, and although I was staying alone, the space provided was sufficient for up to three guests. Overall, the experience was good. However, the bathroom had an unpleasant odor, likely due to humidity.

Business

2/10

Poor

15 Nov 2025

Giselle

The wifi never worked properly. Had a bad experience at breakfast. I will not stay here every again.

Business Self

10/10

Exceptional

28 Oct 2025

Edward

Clean and quiet place to stay!

Business_and_leisure Self

10/10

Exceptional

25 Oct 2025

Edward

Clean and quiet place to stay, thank you.

Business_and_leisure Self

10/10

Exceptional

15 Oct 2025

Nedal R

Been staying there for years, at somepoint staff become like family of friends, they alao have a robot to dilver anytbing tonyr room... I am going back...

10/10

Exceptional

14 Jun 2025

Benedict

Wonderful room and view.

Leisure Self

10/10

Exceptional

01 May 2025

Pei-Hua

Staff is very friendly and professional. They have the best and most comfortable pillows. If the hotel manager sees this message. We would like to ask if we can purchase 4 pillows. 🙂

Leisure Partner

8/10

Excellent

13 Apr 2025

ChangJoon

111111111111

10/10

Exceptional

23 Jan 2025

AUSTIN

It is a good location if you have to take high speed rail.
Nice breakfast.

10/10

Exceptional

14 Jan 2025

HSIAO-TING

Great hotel. The location is just right across HSR and train stations. The is always clean, staffs are friendly. I'm always happy with my staying.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Verified traveler

Nice experiences

friendly staffs and superb customer service, convenient location. Only issue is the bathtub/shower combo design makes showering a bit inconvenient and slippery.

Friends_and_family Family

8/10

Excellent

14 Dec 2024

JIN

There was an group reception at the hall which caused some noisy for other customers but others were good and neat, the room was clean and excellent

Business Self

10/10

Exceptional

09 Dec 2024

James

NP

10/10

Exceptional

20 Nov 2024

AUSTIN

Great location

6/10

Pleasant

02 Oct 2024

Janice

Check in is at 14th floor. Fast check in. I stayed for 6 nights. Room is huge.

The bed is itchy on the 4th-6th night. Got lots of bed bugs bite on the last day.

No dining or restaurant at night in the hotel.

Business

10/10

Exceptional

30 Sep 2024

Scott Dixon

12

8/10

Excellent

19 Sep 2024

AUSTIN

Very big room and good location just 5 minutes walk to Hi Speed rail station

10/10

Exceptional

15 Sep 2024

Shigeyuki

Friendly staff and a spacious room. Great location for accessing the HSR Hsinchu station.

Business Self

6/10

Pleasant

23 Aug 2024

Jack

Breakfast is boring

4/10

Poor

30 Jul 2024

Li-Cheng

The front desk is relatively indifferent ther others hotel，even shown the check in time at 16:00 while I suggest her give me a call while the room is ready oat 1430 , she still suggest me come to check the available around 16:00....I comes around 1500 to chat with another guy who's still checking the room, well finally called me at 1530. Anyway that night wasn't a full booked night

Leisure Family_with_children

10/10

Exceptional

29 Jun 2024

Maxwell

Clean, efficient and they even gave me an upgrade.

Leisure Self

10/10

Exceptional

10 Jun 2024

Joseph

New and pleasant hotel. Feels luxurious. Sauna facility was only open on Saturday! What nonsense! Room was nice and comfortable!

Leisure Family_with_children

10/10

Exceptional

29 May 2024

Nedal

Super friendly staff, close to HSR, excellent breakfast and night snack. Would love to see some equipment in the gym and spa open atvlease 2 day a week

Business_and_leisure Self

10/10

Exceptional

19 May 2024

HsiaoHua

Great location and it’s modern and clean!

Leisure Friends

10/10

Exceptional

13 Apr 2024

FUYING

Perfect location, the hotel near HSR station.

Business

10/10

Exceptional

31 Mar 2024

VICTOR

Lovely sailor themed hotel built around the most beautiful suburban in Taiwan. Perfect and beautiful. Would come again with another family members

Leisure Family

8/10

Excellent

13 Mar 2024

Wen Chi

The hotel is conveniently located right next to the HighSpeed Tail Hsin-Chu station. I would say it is a good value for the price!

Leisure Family

10/10

Exceptional

29 Feb 2024

Ricky

Functional to the max as this is right next to a major transportation hub

Business_and_leisure Family

10/10

Exceptional

22 Jan 2024

Julie

Excellent location and services

Very comfortable hotel. Excellent services provided!

Partner

10/10

Exceptional

28 Dec 2023

Han Hong

Hotel that i liked most in Hsinchu

Super friendly staff. will come back to stay here again.

Business

8/10

Excellent

19 Dec 2023

Jonathan

Great location. Only 5 mins from HSR station. Limited breakfast options at Hotel. Will visit again on next trip. Highly recommended.

Business

10/10

Exceptional

28 Nov 2023

YI YUN

I was visiting friends around the area and it’s next to the high speed train station, walkable distance for shopping and restaurants. They even provided night snack from 9:30-10:30pm! Will stay again if come back.

Leisure Self

10/10

Exceptional

20 Sep 2023

Nedal

Super friendly and accommodating staff. Free night snack usually warm soup. Conveniently next to mall and High Speed Rail, beautiful view from full glass window wall. Staff very responsive above and beyond. I am coming back..!!

Business_and_leisure Self

10/10

Exceptional

08 Aug 2023

Niels

Stayed here for 3nights. Hotel is on the outskirts of HsinChu but only 100meters from both highspeed rail (30min to downtown Taipei for $20 - train every 30min) and local train (3 stops) to HsinChu.

Hotel has a small shopping mall and 3-4blocks around hotel have endless Chinese food options and several small cute cafes.

Hotel super clean and friendly, rooms are great and both breakfast and supper snacks are great.

Overall highly recommend and best value for $$ (I paid ~$100/night)

Business_and_leisure Family

8/10

Excellent

24 Jul 2023

Takahiro

Great

8/10

Excellent

03 Jul 2023

Yueh Huei

Near to high speed train station

Business Self

8/10

Excellent

11 Jun 2023

Verified traveler

Excellent, but…

Location is excellent. Front counter staff are very helpful. Help with luggage is limited and very slow, which is a big problem for international travel who tend to multiple pieces of luggage. The house cleaning team always missed a thing or two for the duration of my stay for 6 nights. This would have been an excellent stay if minor details are taken care of.

Business

10/10

Exceptional

29 May 2023

julia

Exceeded my expectations. Wonderful room. I booked executive suit. Room was As stated in website. Breakfast was an A . Staffs were friendly. Room very clean. Enjoyed very much staying here. My husband loved it. Will stay again in the future.

Leisure Partner

10/10

Exceptional

13 Mar 2023

Jaemin

complimentary drinks could be extended until 12:00

Business

10/10

Exceptional

11 Mar 2023

Michael

Nice luxury interior, nice fit and finish on everything, Breakfast buffet was good.

Leisure Self

8/10

Excellent

20 Nov 2022

Jason

Location was very convenient, walking distance to High Speed Rail.

Hotel WI-FI was hard to connect and unstable. Breakfast selections were awful.

Business_and_leisure Self

10/10

Exceptional

31 Jul 2022

Roger

Right by the High Speed Rail line.

Business_and_leisure Self

10/10

Exceptional

21 Apr 2022

Bey-yu Chen

very nice, love the city view and nice breakfast!

Self

10/10

Exceptional

04 Jan 2022

Bas

The view

Leisure Partner

10/10

Exceptional

28 Dec 2021

Wei

Very close to HSR Station

It's very close to the Hsinchu HSR Station and the hotel should really take advantage of this great advantage in informing their incoming guests about it. Otherwise they would walk out of the wrong gate and turn a 5-min walk into a taxi ride around the block like myself. It did NOT give an impression commensurate with everything else about the hotel.

Self

10/10

Exceptional

09 Dec 2021

Chang

Good

Thank you

Business

10/10

Exceptional

25 Nov 2021

MU-KUN

The room is spacious and the view is great.

Business

8/10

Excellent

17 Oct 2021

Heather

Convenient, nice. Current breakfast (box) lacking

We stayed in the suite with kitchenette. We have stayed at the AJ before and loved it but this time was not quite as good. The bathroom had a urine smell and the breakfast was prearranged box style for pandemic considerations. It was not really good. It was the type of food you eat only because you’re starving. You can’t beat this hotel for convenience to the HSR station which further connects to TRA. There is a mall with Poya in the basement of the hotel building. The mall is fairly empty though, so I’d recommend a trip to Big City mall instead; also in Hsinchu.

Friends_and_family Family

10/10

Exceptional

11 Oct 2021

Amy

Great Mountain View. Near high speed railroad station. Very convenience.

Leisure Self

4/10

Poor

28 Aug 2021

Chia Ning

Not so good experience. 1st of all- the counter gave us the handicap-free room without confirming with us. 2nd of all, I booked a king size bed but got a bed which was composed by two beds. Last but not least, I asked for more bottle water but the counter told me only first two bottles were free. I can’t believe a 4000-ish dollar room needs me to pay the bottle water.

Friends_and_family Family

6/10

Pleasant

16 Mar 2021

Verified traveler

Good hotel near HSR with some caveats

Location wise, it cannot be beat. However, I traveled by car and found a lot of parking down in B3. Finding the elevator to the hotel lobby itself was difficult as there is only 1 small, small sign indicating which elevator to take to the lobby. Get to hotel and as a hotels.com gold member, it said I am entitled to 310 NTD of food. I was given a food coupon by the front desk for this, which only allows you to get tangyuan, which is glutinous rice balls in soup. Nothing else you can order. Everybody knows that this tangyuan is only worth $150 NTD tops, so I got ripped off. And if you don't want desert (which this is) then you are out of luck. Got a room on the 16th floor and the hallway around it and the elevator, despite being a new hotel, shows that the carpet had lines and rips in many places. Room was ok but bed was too soft. Checked out and tried to find the parking token machine on B3, which was also very difficult. It is not near the same elevator to take to the hotel lobby. It is in an entirely different place with again, no signage or a little sign. Took me 10 mins walking and driving around B3 to find it. Only 1 machine in the entire basement also.

Partner

10/10

Exceptional

07 Jan 2021

Heather

Great value, modern, highly recommend!

This is a nice, western style hotel conveniently located right across from the HSR/TRA station. Spacious rooms, clean and very new. High end soap and shampoo provided. Breakfast was good with Asian and western food offered. There is a mall located on the lower floors of the hotel but currently it is a little sparse, likely due to the pandemic and lack of traveling customers.

Friends_and_family Family

10/10

Exceptional

19 Jul 2020

Verified traveler

Surprisingly elegant

This is a nice full-service hotel that you can walk to from the HSR / TRA stations or Hsinchu Biomedical Science Park. Don't let it discourage you that the hotel is on the 14th floor of a shopping mall / office building, it's not those kind of weird one floor hotels you find elsewhere. It's a well designed elegant hotel space consisting of five floors with an atrium. They have a restaurant, bar, business center and work-out room on the lobby floor. The room was huge for Taiwan with a good sized desk and the view was great too.

Business

10/10

Exceptional

12 Jan 2020

Verified traveler

Very clean and new, can use some extended stay.

Business

10/10

Exceptional

18 Dec 2019

Michael

A cruise in the middle of Hsinchu (!)

The room was very comfortable with a big bed. Breakfast is AWESOME ! The hotel is themed after a cruise whip with ship-related pictures and staff dressed in sailor type uniforms. In the same building is a small high-end mall. Around the corner and across the street are a number of eateries, although not necessarily catering to foreign visitors. Perhaps there are more places to eat a little further away. Due to quick, business related travel we didn't have time to explore, but we definitely would stay there again.

Business

6/10

Pleasant

04 Dec 2019

Verified traveler

Poor Staffs

Staffs are not friendly and even well organized

Business

4/10

Poor

30 Sep 2019

Verified traveler

Don’t stay here unless you absolutely have to

We paid for room with breakfast for 6 nights, as confirmed by Hotels.com before and after check-in, but the hotel refused to serve us breakfast for 4 days claiming that it was “unavailable” despite the fact that we paid it for the whole stay and there were plenty of people having breakfast at the restaurant every morning.
Hotels.com customer service confirmed and confronted the hotel front desk manager, yet they continued to refuse to serve, and refuse to offer refund or compensation. Absolutely unapologetic, defiant with a bite-me attitude. Shockingly unbelievable. The type of experience that ruins Taiwan’s lovely reputation.

Partner

10/10

Exceptional

10 Sep 2019

Brad

Great getaway

Enjoyed a great little getaway with the girlfriend. Staff was very courteous and efficient. Rooms were quite comfortable and so sound proof we didn't hear another soul. We felt like we were on a remote island.

Partner

8/10

Excellent

02 Sep 2019

Nicky

Hotel is new, very well kept, very quiet, near train station. Beyond my expectations for a 3 star hotel.

10/10

Exceptional

05 Jun 2019

Verified traveler

Very clean, new, and friendly place. Easy to access from High speed railway.

Business Self

8/10

Excellent

29 May 2019

MICHIKO

It is very convinient that this hotel locates just in front of HSR station. THe hotel is new and very clearn. I would come back when I visit Hsinchu.

Leisure Self

10/10

Exceptional

25 May 2019

POPPY

The hotel is located 2 minutes walk from Hsinzhu HSR, really convenient!

Business Self

10/10

Exceptional

01 May 2019

Michael

Amazing stay. Super clean and the staff were so friendly, helpful and courteous. I'll definitely stay at AJ Hotel in Zhubei City/Hsinchu next time I visit family.

Family

10/10

Exceptional

01 May 2019

WeiLoong

The bathroom design is quite unique, the showering area is inside the bathtub

Business Self

10/10

Exceptional

01 May 2019

Amy

Room is spacious and clean.
Breakfast selection can be more international

Business Self

10/10

Exceptional

29 Apr 2019

Weiloong

Good for business traveller and family as well.

Have a swimming pool?

Business Self

10/10

Exceptional

29 Apr 2019

Bryan

Keep up the good work, having a loyalty program will be better

Business Self

10/10

Exceptional

14 Mar 2019

David

High on Quality

Great Hotel for a resonanle rate. Brilliant English-speaking check-in & superb rooms.

Friends

10/10

Exceptional

23 Feb 2019

Sze Suan Shaun

Convenient and Clean hotel

Hotel is brand new, room is big and clean. Short walking distance from HsinChu HSR Station via linkway (about 3-5 mins walk). There is a mall connected to the hotel, with some food options.

10/10

Exceptional

11 Nov 2018

Ersin

Good

10/10

Exceptional

10 Nov 2018

Ersin

Good

It’s good

10/10

Exceptional

07 Nov 2018

Jihsheng

super size, clean, comfortable room; most convenient; extra free late night supper; excellent service.

10/10

Exceptional

08 Apr 2026

Philip

I will come back again.

Self

10/10

Exceptional

07 Apr 2026

Hsiang-Ling

很棒！還有宵夜吃。房間整潔看起來還不錯。不過，廁所可能可以再更乾淨一點。還有有表演可以看。樓下就可以逛街了，之後還有兒童室內樂園。超棒的

2/10

Poor

04 Apr 2026

chieh

早餐很豐盛很乾淨，餐廳員工也很親切，入住的時候被告知連假滿房，所以安排在大廳上面的房間，體驗非常的糟糕，雖然我每次回台灣都會入住AJ，但這是第一次體驗到隔音如此的差，可以在各種時段聽到小孩子的尖叫聲，隔壁和樓上小孩的跑跳聲，隔壁老頭的咳嗽聲、用餐時段的餐盤碰撞聲，完全無法好好休息，待了兩個晚上都沒有休息好，唯一療癒我的是早餐，清爽不油膩。我五月還有預約了一週的AJ，有了這次糟糕的噪音體驗，只覺得恐懼和猶豫。AJ應該將家庭旅遊尤其是攜帶孩子的家庭安排在最下面的樓層避免打擾到其他商務旅客，飯店本身設計得也有缺陷，中空挑高的設計形成了一個完美的回音谷，所有的樓層都能免費享受大廳的噪音。另外浴室的設計真的很幽默，浴缸是突出的，淋浴的情況下水會四濺的到處都是，蓮蓬頭也非常難用，無法很好的控制方向，讓人難以理解設計師的精神狀態。

Self

8/10

Excellent

28 Mar 2026

Hiroko

駅から近くて便利

10/10

Exceptional

14 Mar 2026

Tzu Ying

是

Self