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Lakeshore Metropolis I

Hsinchu · Taiwan – China

177 Min Sheng Road 300View location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lakeshore Metropolis I

Set in a prime location of Hsinchu, Lakeshore Hotel Metropolis puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

Free Wi-Fi in all rooms, taxi service, 24-hour front desk, luggage storage, Wi-Fi in public areas are on the list of things guests can enjoy.

Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, television. The hotel offers various recreational opportunities. Discover all Hsinchu has to offer by making Lakeshore Hotel Metropolis your base.

Read more about this hotelShow less

A stay at Lakeshore Hotel Metropolis places you in the heart of Hsinchu, steps from Big City Mall and 11 minutes by foot from Hsinchu Moat Park.

This hotel is 0.6 mi (1 km) from Hsinchu Art Gallery and Reclamation Hall and 0.7 mi (1.1 km) from Hsinchu Foreigner Assistance Center. Make yourself at home in one of the 238 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available.

Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 新竹市旅館024號
    • Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
    • This property does not provide disposable personal items, such as toothbrush, toothpaste, comb, shaver, and nail file.
    • Property Registration Number 新竹市旅館024號
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately TWD 605 for adults and TWD 330 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Big City Mall 0.6 km / 0.4 mi
Hsinchu Moat Park 0.9 km / 0.6 mi
Hsinchu Performing Arts Center 1 km / 0.6 mi
Hsinchu Playhouse and Gallery 1 km / 0.6 mi
Hsinchu Art Gallery and Reclamation Hall 1 km / 0.6 mi
Hsinchu Foreigner Assistance Center 1.1 km / 0.7 mi
Hsin Chu City Art Site of Railway Warehouse 1.1 km / 0.7 mi
Hsinchu Municipal Government Hall 1.2 km / 0.8 mi
Hsinchu Park 1.3 km / 0.8 mi
Hsinchu Image Museum 1.3 km / 0.8 mi
East Gate 1.3 km / 0.8 mi
Hsinchu City Fire Museum 1.3 km / 0.8 mi
Military Dependants Village Museum Of Hsinchu City 1.3 km / 0.8 mi
The Residence of Hsin Chih-Ping 1.5 km / 0.9 mi
Hsinchu Zheng Family Shrine 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 14 more facilities & services
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM PREMIER WITH VIEWSFAMILY ROOM • PREMIER WITH VIEWSFAM.PE-WV

    Photos are not available for this room type.

    Lakeshore Metropolis I

    FAMILY ROOM PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Lakeshore Metropolis I

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Lakeshore Metropolis I

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX

    Photos are not available for this room type.

    Lakeshore Metropolis I

    FAMILY ROOM DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO DOUBLE BEDSFAMILY ROOM • DELUXE TWO DOUBLE BEDSFAM.2D-DX

    Photos are not available for this room type.

    Lakeshore Metropolis I

    FAMILY ROOM DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Lakeshore Metropolis I

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Lakeshore Metropolis I

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIERFAMILY ROOM • PREMIERFAM.PE

    Photos are not available for this room type.

    Lakeshore Metropolis I

    FAMILY ROOM PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Lakeshore Metropolis I

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Lakeshore Metropolis I

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Lakeshore Metropolis I

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDS PREMIERFAMILY ROOM • TWO QUEEN BEDS PREMIERFAM.2Q-PE

    Photos are not available for this room type.

    Lakeshore Metropolis I

    FAMILY ROOM TWO QUEEN BEDS PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Lakeshore Metropolis I

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lakeshore Metropolis I

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
chihsien
Many options for breakfast ..
Family_with_children
8/10
Excellent
10 Jul 2026
Jimmy Chin Ming
The rooms are clean, beds are made on a daily basis, quite comfortable to stay at. The only thing is that this location doesn't have a swimming pool or a business center.
Friends_and_family Family
8/10
Excellent
29 Jun 2026
Sharlin
Bathroom need to be updated and clean.
Friends_and_family Family
6/10
Pleasant
03 May 2026
ARASTOO
The place was clean and the staff were very respectful.
Instead of common cards, the hotel uses an electronic system with buttons to set the \"Do not disturb\" or \"please clean\" status.
The room's cleaning system requires the card to be always inserted to the electricity slot, otherwise the DND sign turns off and the staff will not understand it.
I suggest receiving 2 room keycards to deal with this issue.

Otherwise, it's a very clean hotel in a busy area with lots of shops and good access to tourism areas.
Self
6/10
Pleasant
07 Apr 2026
Shiuh-sheng
If one plans for a short stay and near rail station, it is a good choice.
Partner
10/10
Exceptional
30 Mar 2026
Chun Hung
The staff hospitality is just amazing and attention to details.
Family_with_children
10/10
Exceptional
21 Mar 2026
daryle
Breakfast buffet could rotate hot items .. was there for 2 weeks and same same ... 7/10
Partner
10/10
Exceptional
03 Feb 2026
Yat Pang
Everything especially the staff. The oarking lady was very helpful helping me call someone to pick up my water bottle carelessly dropped at the bottom of the parking. Thr breakfast was great and had a wide variety of food. They even had the celery juice I carve for.
10/10
Exceptional
05 Jan 2026
Jeffrey
Clean and modern room.
Leisure Self
10/10
Exceptional
04 Jan 2026
Jeffrey
Convenient location and clean rooms
8/10
Excellent
22 Oct 2025
Winner
Good
Business Family_with_children
10/10
Exceptional
17 Oct 2025
Matthew
Clean and updated rooms.
Partner
10/10
Exceptional
04 Oct 2025
Kuo
Great service with friendly staffs. Convenient location, easy access to Big City shopping mall where provides free shuttle bus to the train station. Room was spacious and clean. No washcloth for shower and no hair conditioner provided.
Business_and_leisure Family
8/10
Excellent
22 Jun 2025
Brad
Staff went above and beyond what was expected.
Partner
10/10
Exceptional
18 Mar 2025
chiawen
Great location, clean, excellent staffs, would definitely go back again!
Leisure Family
10/10
Exceptional
20 Feb 2025
JAMES
Centrally located for shopping and eating.
Leisure Family
8/10
Excellent
29 Dec 2024
Verified traveler
the water will come out from the bath tub when you took a shower and wet the bathroom floor, not sure it is part of the design but it messy up
Friends_and_family Family
10/10
Exceptional
11 Nov 2024
Rowena
Friendly staff who goes above and beyond to help customers. Clean and modern bedroom and bathroom. Excellent breakfast/brunch buffet. Walking distance to major shopping centres. Will definitely stay again.
Leisure Partner
8/10
Excellent
01 Nov 2024
Jeff
Good
8/10
Excellent
21 Oct 2024
Yen-ling
Very warm and friendly staff, room was spacious and comfortable. The location is very convenient, too.
Partner
10/10
Exceptional
05 Sep 2024
Luis
A great place that is near a lot of places within walking distance.
Leisure Self
10/10
Exceptional
09 Jul 2024
Jean-Pierre

My recommendation to stay in Hsinchu

The room is large, clean and tidy
Friends_and_family Family
8/10
Excellent
26 Jun 2024
Peng
Stayed her few times, love their breakfast options, rooms are generally smaller but comfortable
Leisure
10/10
Exceptional
15 Jun 2024
Christopher

A great hotel in Hsinchu, Taiwan

It's clean and comfortable. Our room was spacious.

Breakfast was delicious although the options can be made better.
Friends_and_family Family
10/10
Exceptional
09 Apr 2024
Chun Yin Derek
Great hotel for good value. Very cozy and spacious room. Highly recommended for business and solo traveler. The only Con is the hotel don’t have gym fitness access
Leisure Self
10/10
Exceptional
14 Mar 2024
Christopher

Centrally located. Lots of restaurants around.

Centrally located. Excellent location. Very clean. Delicious breakfast.
Friends_and_family Family
10/10
Exceptional
01 Mar 2024
Lihung
Its proximity to Big City is a big plus for us.
Leisure Family
10/10
Exceptional
23 Dec 2023
Ong Khoon
This is our first stop of stay after arriving in Taiwan. We are very happy and though it’s just for one night, we are impressed with the overall service and cleanliness of the rooms.
Leisure Family
8/10
Excellent
09 Dec 2023
Verified traveler

Recommend this hotel to u

Spacious room and well equipped toiletries
Friends_and_family Family
10/10
Exceptional
25 Oct 2023
Cindy
Good breakfast and meals. Chef is incredible, it was fine dining. Thank you.
Leisure Family
10/10
Exceptional
24 Oct 2023
LI-HAN
Near the downtown area, well-maintained facility with reasonable price.
Leisure Partner
6/10
Pleasant
20 Sep 2023
AUSTIN
5 minutes walk to the mall
6/10
Pleasant
19 Aug 2023
YUJING
Gym room and pantry not accessible for guest , cannot use microwave, cannot have coffee , quite a disappointment .
8/10
Excellent
18 Aug 2023
Charles
Very nice and easy to get where I needed to go
Business
10/10
Exceptional
28 Jul 2023
Heather

Good for short stay

Good location. Easy to find. On site parking. Friendly staffs. Good for short stay.
Friends_and_family Family
10/10
Exceptional
14 Jun 2023
Adam
Good hospitality, cover all guest needs
Business
10/10
Exceptional
09 May 2023
Jason

Great stay

As always, the staff here was great and my room was wonderful. Lakeshore Metropolis is my go to when in Hsinchu!
Business
10/10
Exceptional
05 Dec 2022
Jessie
Great service
Leisure Family
10/10
Exceptional
03 Sep 2022
Frederique
Nice place to stay.
Business Self
4/10
Poor
26 Apr 2021
Christopher

Anywhere but here

The hotel is dated that’s for sure . One would think that a hotel room that costs $150 USD a night would have a window that faces something ... not a cold dark wall. The bed is uncomfortable . The carpet gave me a severe rash (my fault too for not wearing slippers but really the carpet was gross )
There are better options in Hsinchu Avoid here at all cost
Partner
4/10
Poor
25 Dec 2020
HSUEHMEI
I did feel comfortable!!!!!
Business
10/10
Exceptional
28 Jan 2020
Verified traveler
Clean big room with all the right amenities.
Free parking and near to lots of eateries. Convenient.
Partner
8/10
Excellent
15 Jan 2020
Khye Seong
Clean & nice. Convenient to walk around for dining and shopping.
Business
6/10
Pleasant
03 Jan 2020
CANDY K
They had a parking garage, but it was full and we had to park at a nearby garage instead. Convenient location.
Partner
10/10
Exceptional
01 Dec 2019
Verified traveler
great breakfast, friendly and helpful staff.
One thing tough, it's a non-smoking hotel, but I kept smelling smoke + air freshener. I think it's the problem of the building though..
Leisure Partner
10/10
Exceptional
12 Nov 2019
Verified traveler
They have fantastic staff, and good solid breakfasts.
Business Self
6/10
Pleasant
12 Oct 2019
Sally
Bed and pillow not comfortable
Friends_and_family Family
8/10
Excellent
01 Sep 2019
Verified traveler
clean hotel
Business Partner
10/10
Exceptional
31 Aug 2019
Verified traveler
Clean, good service and worth it
Totally recommended
Leisure Partner
10/10
Exceptional
18 Aug 2019
Aaron

Good for business stay

Helpful and polite staff. Rooms are comfortable and clean. Design is dated.
10/10
Exceptional
14 Aug 2019
Chiungying
The room was clean and the furnishing in good condition. Staff was nice and responded to inquiries promptly. Air conditioning was effective and fairly quiet. Overall it was a pleasant stay in the hotel.
Partner
8/10
Excellent
29 Apr 2019
Verified traveler

Bathtub curtain stinks

The hotel self shows its age, but the overall staffs really tried to show their great hospitality. The room is old, clean and classical. The bed is a little bit too small but comfy. The toilet smells, especially the bathtub curtain, which really needs to be changed.
Partner
8/10
Excellent
10 Apr 2019
Verified traveler

Good clean business hotel in central Hsinchu

Good business hotel. Clean and the nearby area offers many local eating options. The rooms are clean and the staff at the hotel are always very helpful.
10/10
Exceptional
01 Mar 2019
Thitiya

Convenient and comfortable hotel

This is my first time try this hotel. I used to stay some other hotels around this area but never had a chance to stay in lakeshore. But I was impressed by their service, always approach and help carry your luggage when you step out taxi, I always get greeting just step in and came out of elevator. The room are clean, I didn’t have chance to try their food, but overall I like this hotel.
10/10
Exceptional
14 Nov 2018
Midasjo
Nice stay, friendly staff, clean room, super convenient location with many restaurants downstairs, will choose here again next time!
10/10
Exceptional
07 Oct 2018
Erez

Giod hotel close to city mall

Good hotel. Nice and clean. Good breakfast. Staff is friendly
Neighborhood has a lot of restaurants and hotel is close to big city mall
10/10
Exceptional
06 Sep 2018
Mark
Really like this hotel. Staff are very friendly and breakfast buffet is very good.
8/10
Excellent
12 Aug 2018
Christine
Was clean and friendly service staffs
10/10
Exceptional
06 Aug 2018
ChengChieh
Nice hotel
6/10
Pleasant
06 Aug 2018
Verified traveler

Price Gouging

I stayed at the Lake Shore hotel for 4 nights while on business in Maioli county Taiwan. The hotel was clean and comfortable. It is located near a large shopping mall with many eateries in the mall. I ate dinner at the hotel for two nights and it was just OK, a little better then the restaurants in the mall. My plan was for 3 nights but on July 10 2018, typhoon Maria hit northern part of the Taiwan and the city was shut down. I had to extend my stay by one night. When I asked the front desk to extend my stay they would not honor the internet rate and I was told a higher rate. The next morning at breakfast, I ran into a few guests also had similar issue and ended up paying higher rate. It is for this reason I can only give a neutral rating on \"service\".

This hotel mainly caters to local Taiwanese guests. I saw a few Indian and a couple of Japanese businessman. There were no westerner and its limited selection of western breakfast and dinner choice on the menu reflects it. I probably would stay at the Ambassador Hotel next time. .
10/10
Exceptional
04 Aug 2018
Che Yuan

Perfect place for business trip

Everything is very good, except the WiFi speed. If it can be improved, this hotel is perfect for staying in Hsinchu.
8/10
Excellent
08 May 2018
Verified traveler
Friendly staff ready to assist! Hotel has good location with just a couple of minutes walk to Big City mall
10/10
Exceptional
25 Apr 2018
Tao Shun

Thumbs up

Easy parking and walkable to nearby food place
6/10
Pleasant
21 Mar 2018
Fan
Good location , it's near the department store. Room is fine , but bed is quite small. Am not sure if the price I paid doesn't include shampoo & conditioner.
Family
10/10
Exceptional
27 Feb 2018
Raymond

International friendly staff

Check in to departure, clean room and friendly staff provide the great experience.
8/10
Excellent
25 Jul 2026
GICHEN
停車位置有點少,且不能停大車,只能走一點路到其他特約停車場停
10/10
Exceptional
27 Jun 2026
HUI WEN
客房 浴室乾淨 舒適
接待人員服務專業 待人親切
10/10
Exceptional
22 Jun 2026
PEI SYUN
服務人員都很親切!
水準品質也不錯!
早餐算中規中矩!
地下停車有限,所以看運氣!
停滿也是有特約停車場可以停,所以不用擔心

比較可惜的是房間內的燈光!
睡覺床頭燈太亮關掉,想要留浴室外的一盞小燈,或是離床遠一點的某一處燈,但是開關是整個一起開關的!
Friends_and_family Family
8/10
Excellent
21 Jun 2026
litchor
整體都滿意,房間寬敞,整潔乾淨,飯店很接近地標巨城商場,樓下整條街都很多餐廳,找吃的選擇很多,隔數個舖位更有串燒營業至凌晨3:00,是宵夜不錯選擇,稍為可改善是check in及check out時間, 如果check in可捷早至14:00, check out延至12:00會較好,但我不知道是否台灣的飯店都是這樣的。
Partner
8/10
Excellent
20 Jun 2026
Erica
位置不錯,早餐也算豐富,但是房間冷氣出風口可以改善一下,有一點對床吹
Business
10/10
Exceptional
09 Jun 2026
SHIH Chieh
住宿體驗很棒,未來到新竹一定會在來訪。早餐豐富還有好吃的豆花,很驚艷。
Partner
10/10
Exceptional
01 Jun 2026
SHYUE-JYH
走路可到商圈,美食多元,住宿非常安靜,舒適,整潔,員工待人親切。
Self
10/10
Exceptional
28 May 2026
Sho
かはまはまはまはまははまはまらたらたまらたららたらたらまら
6/10
Pleasant
17 May 2026
KYOICHI
月曜日に買い物から帰ってきたところ、まだ部屋が掃除されていませんでした。 このことをロビーのスタッフに話をしたところ、「しばらくお待ちください。 等一下。」とのことでした。 ロビー横のソファーで待ちましたが、何の連絡もその後ありません。 その後(20分後)、再度確認したところ、「大丈夫です。」といわれました。 今まで、何度となくこのホテルを使用してきましたが、こんな対応は初めてです。 何か、昔のほうが、顧客に対する親切さがなくなってしまった気がします。 まー、普通の対応と言われればそれまでですが... ちょっと寂しいです。

Self
10/10
Exceptional
16 May 2026
Chih-Yuan
早餐種類豐富兼具地方特色
員工友善
Friends_and_family Family
10/10
Exceptional
11 May 2026
Constance
非常友善禮貌的接待服務。
房間寬敞明亮整潔。
早餐供應豐富的熟食餐點。
Friends_and_family Family
10/10
Exceptional
04 May 2026
CHUN FAN
第二次回訪,依舊超讚
Partner
2/10
Poor
02 May 2026
kuei liang
悪くて言い切れない
Partner
10/10
Exceptional
13 Apr 2026
hisao
客室はとても広く、快適に過ごせました。駅からはやや距離がありますが、周辺にはコンビニやレストラン、弁当店が多く、食事には全く困りません。
朝食ビュッフェはとにかく種類が豊富で、ロブスターと蟹の味噌汁は特に絶品。自家製の豆花や焼きたてのパンも美味しく、大満足でした。
また新竹を訪れる機会があれば、ぜひ再び宿泊したいホテルです。
Partner
8/10
Excellent
06 Apr 2026
Ching yi
乾淨客房 / 員工態度親切 但停車不太友善
Friends_and_family Family
8/10
Excellent
04 Apr 2026
Kung-Yi
早餐很豐盛
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Chia Hsuan
早餐好好吃
Partner
6/10
Pleasant
15 Mar 2026
BACH
.
Self
10/10
Exceptional
04 Mar 2026
Wen Chin
房間很整齊乾淨,早餐的菜色很特別也很好吃;交通也很方便,鄰近巨城,可以考慮搭火車轉巨城的接駁車到飯店~人員服務很親切,值得再訪
Partner
8/10
Excellent
10 Feb 2026
Yuzo
とても良かったです
Business Self
10/10
Exceptional
09 Feb 2026
Hsiao-Tsung
早餐豐盛有特色,客房乾淨,服務好
Business Self
8/10
Excellent
27 Jan 2026
HAKSEO
얼리체크인이 안되는 점
조식을 아침에 직접 레스토랑에서 사야하는점
빼고 괜찮았어요
2/10
Poor
17 Jan 2026
PO YI
在訂房前已經先打電話問過客服,詢問是否有包含早餐? 客服回覆只要訂房時選擇幾位入住就會有幾份早餐(甚至可以選擇 4 人入住就
有 4 份早餐,但因為我們實際只有 3 人入住,所以只選擇 3 位)。在入住於櫃檯登記時卻告訴我們早餐必須要另外再加購!
ㄧ間四星級的飯店,入住一晚要將近五千元,居然沒有包含早餐。最令人傻眼和糟糕的第一次體驗訂房,居然客服也沒有說明清楚!
10/10
Exceptional
12 Jan 2026
yihua
房間大及整潔
4/10
Poor
12 Jan 2026
Taiyun
我覺得整體體驗很可惜,不是單一面向的
1.配合環保政策,不提供備品,雖然我一向自備牙膏牙刷,但大飯店沒有提供替代選項讓我有點失望。
2.暖氣只能中央空調控制,不能掌握自己房間的溫度我也覺得頗有微詞,雖然有電暖器可以租借,但覺得是否有點多此一舉
3.統一由11號房前的飲水機取水,這點我沒問題,可是竟然說為了安全考量而關閉熱水功能,必須用房間熱水器燒水⋯這個熱水器大家都知道髒的可以怎麼敢用呀⋯⋯
4.書桌前跟床頭的插座貼了紅貼紙,上面寫:此插座禁止使用吹風機⋯不是每個人都喜歡在浴室吹頭髮
總歸一句話,這次住宿是:花了錢但是處處受限制的住宿體驗
6/10
Pleasant
10 Jan 2026
Sheng Rou
普通
10/10
Exceptional
10 Jan 2026
RONGYU
房間乾淨舒適!
10/10
Exceptional
04 Jan 2026
kyunghyun
깨끗하고 직원이 친절합니다
8/10
Excellent
28 Dec 2025
LI
很舒適~服務人員都很親切
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Juno
房間算寬敞,還有迎賓酒,住起來蠻舒服的,尤其是早餐,選擇的種類多,而且還蠻好吃的。
Business Self
10/10
Exceptional
09 Dec 2025
Mei-Miu
房間十分乾淨,沒有霉味。Check in 時的櫃檯小姐態度不太好,我大概下午5點多Check in,我前面沒有人在排隊,她一直叫我等一下,我就默默的等,她開始辦理時從頭到尾都是不耐煩的,我覺得自己是很有禮貌的,也沒有額外的要求,想再問她一下停車的程序,她的反應就更不耐煩了,嚇得我不敢再多問。覺得本來滿心喜悅的旅程,卻變成了櫃檯小姐情緒的出口。不過其他人員都很有善的,大堂其他的服務人員也有幫我解釋特約停車場的位置與可停放的時間。
Partner
8/10
Excellent
27 Nov 2025
hirokazu
1週間滞在しましたが、湯船もあり快適でした。近くにレストランもショッピングモールもあり食事には困りません。
Leisure Self
10/10
Exceptional
24 Nov 2025
CHIA CHENG
床軟硬適中,這次住的房間算安靜,房間乾淨,人員服務佳,熱水夠熱的、水流夠強
Business
10/10
Exceptional
22 Nov 2025
Frannie
Good hotel and good value for business traveler
Business Self
10/10
Exceptional
17 Nov 2025
chih hsien
絕對是親切的服務!
Business Family

Location & surroundings

Lakeshore Metropolis I
177 Min Sheng Road 300, Hsinchu, Taiwan – China

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Lakeshore Metropolis I

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