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Xinshe Hotel Hsinchu

Hsinchu · Taiwan – China

No 658 Xida Rd East DistView location

8.0/10Excellent620 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition8.0/108.0
Location6.8/106.8
Neighborhood8.2/108.2
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Xinshe Hotel Hsinchu

With a stay at Xinshe Hotel Hsinchu, you'll be centrally located in Hsinchu, steps from Hsinchu CKS Baseball Stadium and within a 10-minute walk of Hsinchu City God Temple Night Market.

This hotel is 0.5 mi (0.9 km) from The Residence of Hsin Chih-Ping and 0.6 mi (0.9 km) from FE'21 Mega Mall. Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 64 guestrooms featuring refrigerators.

Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Xinshe Hotel Hsinchu, you'll be centrally located in Hsinchu, steps from Hsinchu CKS Baseball Stadium and within a 10-minute walk of Hsinchu City God Temple Night Market.

This hotel is 0.5 mi (0.8 km) from Vieshow Cinema and 0.5 mi (0.9 km) from The Residence of Hsin Chih-Ping. Make yourself at home in one of the 64 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby.

A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:30 AM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support true Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: TWD 1300 per vehicle (maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Hsinchu CKS Baseball Stadium 0.1 km / 0.1 mi
Hsinchu Zheng Family Shrine 0.6 km / 0.4 mi
Hsinchu City God Temple Night Market 0.8 km / 0.5 mi
Vieshow Cinema 0.8 km / 0.5 mi
Hsinchu City God Temple 0.8 km / 0.5 mi
FE'21 Mega Mall 0.8 km / 0.5 mi
The Residence of Hsin Chih-Ping 0.9 km / 0.5 mi
Hsinchu City Fire Museum 1 km / 0.6 mi
Hsinchu Moat Park 1 km / 0.6 mi
National Hsinchu Living Arts Center 1.1 km / 0.7 mi
Hsinchu Municipal Government Hall 1.1 km / 0.7 mi
Hsinchu Guandi Temple 1.1 km / 0.7 mi
Military Dependants Village Museum Of Hsinchu City 1.1 km / 0.7 mi
Hsinchu Image Museum 1.2 km / 0.8 mi
Hsinchu Foreigner Assistance Center 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 64
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Lift access
  • Newspapers
  • Luggage room
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ROOM WITHOUT WINDOWTWIN • ROOM WITHOUT WINDOWTWN.NW

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    TWIN ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Xinshe Hotel Hsinchu

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Xinshe Hotel Hsinchu

8.0
Excellent
620 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
6.8 /10
Neighborhood
8.2 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
09 Mar 2026
BELLE
Good enough to meet basic needs for staying overnight
Family
2/10
Poor
09 Dec 2025
Yvonne
By the time I entered the hotel lobby I was regretted to book this hotel. Messy presentation. Room is terrible with wet smell. Bathroom mold everywhere. Breakfast very depressed compared with other hotels in Taiwan, they present a menu let you choose one day in advance and they ordered from a restaurant early in the morning, when the time you have your breakfast becomes chilled. The one star I give is because they have free laundry.
Leisure Partner
6/10
Pleasant
03 Apr 2023
??
Attitude of staff needs improvement.
Leisure Family
8/10
Excellent
25 Feb 2023
Rain Pang Sze
Hsinchu is easy to move around, this place is not too bad. Clean and simple.
Leisure Self
10/10
Exceptional
08 Dec 2019
Ramon
Not far from hsinchu station by taxi. Nice breakfast included. Friendly staff. Good price
Leisure Self
4/10
Poor
09 Jul 2019
Verified traveler

Worst!

Not what i expect. Because other branch in taiwan is great. But this, worst! Suffocating Aircondition, big cockroaches in comfortroom, Dirty towels.
8/10
Excellent
28 Apr 2019
Verified traveler
The location is not so well connected to public transport. However, there are cabs everywhere.
Business Self
6/10
Pleasant
03 Apr 2019
Noemie

It’s ok only for one night in transit ...

The staff at reception are very nice. No English speaking but that’s ok.
The staff of breakfast is awful. They put the TV super loud, then they need to shout at each other to hear... the breakfast is in the basement, with no windows, only lame food...
The rooms are not soundproof at all, you can hear the neighbors shout in the morning, and it’s also not smell proof. Our neighbors were smoking and it came to our room...
Partner
6/10
Pleasant
11 Feb 2019
Verified traveler
I did not like the property as it has a odd muddy smell
Business Self
8/10
Excellent
22 Jan 2019
Verified traveler
Good value for money. Spacious and clean room with a strong shower facility. Breakfast is basic and food is mostly cold
8/10
Excellent
05 Jan 2019
Jenson
A bit far away from the TRA. The surrounding area has little to offer. But the room is nice especially considering the price. Overall have a reasonable good impression of the room. The breakfast is really good and we really enjoy interacting with the aunt who prepared it.
8/10
Excellent
25 Oct 2018
Verified traveler
Nice and clean hotel, staff are friendly, great location
4/10
Poor
19 Jul 2018
Verified traveler

Deco is modern but details failed

Like above, deco is modern and well designed. Breakfast is good, room is very clean. staff is friendly - helped us to call a cab.

Bads - really hard bed, leaking bathtub, one light was not working making the room very dim. Our room is exactly the first room facing the lift so it is extremely noisy and the walls are very thin you can hear the tv next door.
10/10
Exceptional
17 Sep 2017
Tao Shun

Comfort

The bed is very nice and the toilet too
Partner
8/10
Excellent
04 Sep 2017
Verified traveler

First day in Hsinchu

it takes more than 20 minutes walk from railway station to this hotel, taxi 110 yuan.
the other downside is without laundry facility in this hotel.
breadfirst is ok. there are 2 super market next door one open till midnight another open 24 hrs.
Partner
6/10
Pleasant
18 Aug 2017
Verified traveler

Good for smokers or if you don't mind the smell

very friendly and helpful stuff, When I complanint to the front desk about the strong cig smoke smell, she offered to change the room immediately.

Supposed to be a non smoking hotel, but...... if you are a smoker, this is your hotel. Not for me!

I gave overall 3 stars for the friendliness of the stuff.
10/10
Exceptional
17 May 2017
Sarah

Excellent Hotel in Hsinchu

This is a very nice hotel within walking distance of many of Hsinchu's downtown sites. The room was clean and appears to be newly renovated. The front desk staff were very helpful and welcoming. The only issue that I had was the wifi dropping in and out of service throughout my stay. This might be a challenge to anyone who is relying on the internet for work or travel. This hotel is a great deal for the price! I would recommend it to anyone who is coming to visit Hsinchu for tourism or business.
10/10
Exceptional
09 Apr 2017
Christine

Great value for a clean, modern, convenient place!

Great place to stay. Good value for your money, and great location. Breakfast is included, but you are close to breakfast places that are cheap and delicious! Hotel has a small fridge, kettle, water, and toiletries. We keep extending out stay becuase it is so convenient at a good price
Family
10/10
Exceptional
06 Apr 2017
Christine

Visiting friends, great place to stay!

Great service and location. My brother and I stayed here in a 2 twin bed room. The first night was akward because the wall to the shower and toilet were glass, but a young woman at the front desk had amazing English and helped switch us to a room with a solid wall between the bathroom and beds. The location was great as we could walk to the temple market, the Mega, train station, U Bike station, etc. We kept rebooking night after night becuase it was such a great deal for the service, location, amd room itself.
Family
10/10
Exceptional
31 Dec 2016
LI Ting

Convenient and clean hotel

The room is clean and the location of the hotel is near the downtown.
Partner
4/10
Poor
31 May 2026
亘儀
床很難躺,如果注重睡眠品質的人要考慮一下。隔音也不好,在走廊關門或是走路都會聽到聲音
Partner
10/10
Exceptional
23 Apr 2026
KuanWen
房間乾淨,服務好,生活機能便利,可惜停車不太好停車
Self
6/10
Pleasant
05 Feb 2026
YU CHEN
浴室天花板發霉,而且浴室熱水非常的不熱。熱水只有溫溫的。走廊有一個霉味。
8/10
Excellent
13 Sep 2025
Hidekazu
駅からは少し遠いが、魅力的なお店が多いエリア
Business Self
6/10
Pleasant
21 May 2025
Tsz Wai

洗手間衛生

第二次入住,今次專登加錢要有窗房,但洗手間有異味、似係渠臭。令我卻步下次再入住。
附送嘅外賣早晨幾好食。
Partner
10/10
Exceptional
02 May 2025
Terry
房間佈置非常好, 整潔整齊。
不過需要留意房間大小。只有小量地方放物品。
Leisure Self
8/10
Excellent
27 Mar 2025
Verified traveler
以商旅來說,是可以接受、也能自在休息的地方。
枕頭只有各1個,偏向單薄而不好調整高度;空氣中有噴霧清新劑的感受,需要稍微適應。
1樓大廳提供交誼區,並置放現磨咖啡機與飲水機,方便補充。
雖然需要自行在週邊尋找停車格或其他車位,但旅舍方有提供停車費補助(上限100元),還是很有誠意。
Partner
10/10
Exceptional
20 Nov 2024
LAY NAING
就是讓我覺得美中不足的地方就是床前有亮光,會讓我睡覺不踏實
Partner
6/10
Pleasant
18 Nov 2024
YI CHUN
電視螢幕太暗無法收看也無法調整明暗,音量會忽大忽小,搖控器接收不良。床頭投射燈會自動熄滅。躺在床上會照到浴室的燈.刺眼。地點就在新竹市立棒球場旁邊,房間很大冷氣很強,附近吃的很多,有補助停車費一百元。
Leisure Self
8/10
Excellent
24 Sep 2024
Yukiko
時間によりますが、フロントには日本語を話せるスタッフの方がいらっしゃいました。すぐ近くに野球場があるので、タクシーで移動する時に目印として伝えやすかったです。朝食はホテルのレストランではなく、テイクアウトを取っているようです。周辺を散策すれば早餐店があるので、外で食べるのも楽しいです。城隍廟も徒歩圏内なので、朝からゆっくりお詣りに行けます。
Leisure Self
8/10
Excellent
29 May 2024
YU-CHIH
房間的隔音不太好…
Business Self
10/10
Exceptional
11 Apr 2024
Chin-Chi
服務人員非常好
Leisure Family
10/10
Exceptional
04 Apr 2024
??
Good
Leisure Self
6/10
Pleasant
31 Dec 2023
Tzuwei
電梯只有一部人多時要等比較久
十樓樓梯間
應該是洗衣房的關係味道比較不好
Partner
6/10
Pleasant
23 Dec 2023
舜平
別間洗澡的流水聲和走廊的關門聲,可以在房間聽到,浴室淋浴間的排水孔有滴滴答答的水滴聲,浴室淋浴間的排水孔的落水頭應該是壞了
Business Partner
10/10
Exceptional
13 Dec 2023
Hung Man
洗手間略有異味,其他都很乾淨舒適
Business
10/10
Exceptional
10 Nov 2023
CHIH HSIUNG
GOOD
Business Family
8/10
Excellent
23 Oct 2023
于萱
沒有停車場 需要自己聯找 然後停車打飯店統編會補助100元
房間隔音非常差 可以聽到隔壁房的講話聲音
8/10
Excellent
02 Apr 2023
Verified traveler
枕頭太軟,隔音不是很好,停車只有補助100,整晚下來其實不太夠,有停車場會更好
Partner
6/10
Pleasant
05 Feb 2023
Verified traveler
隔音不是很好,燈好亮,想當小夜燈有點不太優。警示燈一直閃
Self
6/10
Pleasant
12 Jan 2023
Verified traveler

如果不怕煙味可以來住

空調裡無止盡的煙味,
三天未曾打掃過一次,
燈半夜會閃爍。

櫃檯人員很客氣願意幫忙處理事情,
早餐好吃
Business
10/10
Exceptional
09 Jan 2023
CHIEN AN

景觀不錯,價格也合宜

房間整體舒適乾淨,雖有些小瑕疵,如床頭板有輕微灰塵、浴室膠條老化導致乾濕分離失效、房內電視下方的燈無法關閉,附近棒球場停車方便。
Partner
8/10
Excellent
12 Aug 2020
YUN TING
不錯
Partner
6/10
Pleasant
15 Jun 2020
MING
房間一直有規律的撞擊聲,也不知道是什麼,棉被上有血漬
Friends_and_family Friends
8/10
Excellent
30 Apr 2020
Verified traveler

改善毛巾和早餐就滿分了

交通便利、生活機能佳,希望有窗戶的房間也能配合Hotels.com促銷,應該有很多人願意多花幾百元買個窗戶。

浴室四條毛巾(兩大兩小)竟然有三條嚴重脫線,啊,有點省~

早餐因為疫情由自助式改一份一份可以理解,但中式是現打便當,三菜一肉一滷蛋飯量還超多,西式只有三明治和小瓶飲料,呃。
Partner
10/10
Exceptional
27 Apr 2020
Chen
房間很乾淨舒適
Self
4/10
Poor
12 Apr 2020
Verified traveler
隔音、煙味較重、汽車補助是100元
Friends_and_family Partner
6/10
Pleasant
08 Apr 2020
SIH CI
浴室的門關不緊 所以洗澡的時候原本的乾濕分離變成整個浴室是濕的
晚上睡覺的時候發現冷氣溫度會亂跳 原本調23度覺得太冷調成25度但它會自己跳回23度 大概這樣
Partner
8/10
Excellent
08 Apr 2020
Verified traveler
整體費用及品質服務大致上都還算不錯
這次住靠馬路的景觀房
隔音有點不好晚上有點超 可惜了點
Leisure Partner
10/10
Exceptional
01 Apr 2020
CHIH-MING

推薦入住

B1有按摩椅 健身器材可供使用

整個環境 整體真的很好
Business Family
8/10
Excellent
20 Mar 2020
Verified traveler

想看民富國小的記得預訂五樓景觀房

預訂了城市景觀房
整棟樓高11層
結果給我們住在五樓
問櫃檯竟回答說每一層樓都有景觀
嗯。五樓的景觀就是對面的民富國小哦!
Partner
10/10
Exceptional
12 Mar 2020
Verified traveler
Cp值很高,環境很舒服,提供免費早餐
Business Friends
8/10
Excellent
08 Mar 2020
AA
浴室乾淨 入住退方方便
8/10
Excellent
07 Feb 2020
Hou-Kuang
第二次入住 CP值很高的一家旅館
設備都很新
櫃臺服務人員很親切
Partner
4/10
Poor
10 Jan 2020
Hsin-hui
一入住馬桶是髒的,根本沒清潔過。
Business
6/10
Pleasant
02 Jan 2020
Verified traveler

Cp值不錯

還不錯...早餐差了點,
Self
10/10
Exceptional
30 Dec 2019
TAK
スタッフの人たちが、とても親切でした(^-^)/
朝ごはんがメチャクチャ美味しかった(^-^)/
新竹駅から少し遠かったのが残念だった。
Friends_and_family Family
2/10
Poor
28 Dec 2019
cheyu
櫃檯服務態度差
隔音差
早餐普普通通
對外窗整個封起來根本沒用
住宿體驗差 不會再來
Friends_and_family Friends
4/10
Poor
09 Dec 2019
simon

價格與品質不合理

服務人員態度隨便 連基本的你好都不會講
Partner
10/10
Exceptional
27 Nov 2019
Verified traveler
中規中矩,只是路邊停車格愈來愈少了
Friends_and_family Friends
4/10
Poor
22 Nov 2019
hatti
窓がなく 部屋奥前面がシャワー&トイレなので 部屋が暗く 息苦しい
Leisure Self
6/10
Pleasant
20 Nov 2019
Yuhwa

如果你不在乎櫃檯的服務品質

基本上櫃檯是一個飯店的門面,但是第一次到這邊住宿的時候,櫃檯的人員相當的不友善,我是一個必須每個月去新竹出差兩次的公司像這樣子的櫃檯服務還是我第一次碰到,但房間的乾淨舒適度以及早餐的服務人員跟用餐環境都讓我很滿意唯一讓我不滿意的就是櫃檯服務人員的態度,讓我也考慮到不需要再去住了
Business
6/10
Pleasant
03 Nov 2019
Yi-Hsuan
大廳很昏暗,但房間採光很好,浴室因為用玻璃隔間,其實還有一點不好味道,隔音還行,但如果價位來看算是可以
Business
8/10
Excellent
02 Nov 2019
Verified traveler

毛巾不乾淨

毛巾上有血...
Partner
8/10
Excellent
19 Oct 2019
Verified traveler
按摩椅超棒der.................
Leisure Friends
10/10
Exceptional
18 Oct 2019
Verified traveler
住宿環境整潔,讓人回到家的感覺
Leisure Friends
10/10
Exceptional
14 Oct 2019
Chung He

物美價廉的好旅舍

價格便宜,還有供應豐盛的早餐,這次住進發現還有免費自助洗衣機,按摩椅和跑步機,真的是一間好旅舍
Family
2/10
Poor
13 Oct 2019
Weiling

很差的住宿經驗

1. 隔音極差
2. 床頭還有厚厚的灰塵
3. 已在訂單上註明需要嬰兒床及澡盆,卻無事先準備好
4. 看起來像由就旅店整修過的空間,卻只做表面,許多細節都很粗糙,詳情在照片中
(1)毛巾都已脫線
(2)電梯層樓的燈鬆脫,直接用透明膠帶貼住
(3)鏡子有許多黑點
(4)電視盒直接放在電視上
(5)牆面直接上漆不平整
Family
8/10
Excellent
11 Oct 2019
Verified traveler
充電插頭可多一些,電視機上盒,位置不好
Leisure Friends
6/10
Pleasant
28 Sep 2019
Verified traveler
除了枕頭太扁了,不好睡,
還有燈必須關掉才能充電有點不便以外
其他都還不錯
Leisure Partner
2/10
Poor
19 Sep 2019
Verified traveler

ve-hotel in disguise! Disgusting!!

This is a nothing but a \"Love hotel\"!The display-window by the entrance showes that clearly when you arrive at the hotel,but that is not shown at the booking-sites!It appears as a normal hotel on hotels.com,booking etc.We experienced countless times younger asian people coming and going at all hours!And hearing all the noises that goes with that sort of activity!
The breakfast-room was not clean!The coffee-machine out of order,clean and dirty plates stacked together!There was a water-leakage from the roof near the hot-food-self service!
The staff were just dressed in their own clothes,not a job-suit/dress!
They spoke little or non English!Normal communication had to go through Google translate! Otherwise most of them just shrugged their shoulders when we spoke to them,or they spoke Chinese amongst themselves and even laughed at us!
We had to stress that we wanted a licensed taxi every time we needed a taxi,otherwise they ordered an Uber!
The room itself was clean and ok!One of the rooms had a leakage from the shower to the bedroom and the flooring showed mould in the leakage-area!Clearly it had leaked for a longer period!
Friends_and_family Friends
4/10
Poor
06 Sep 2019
勁皓
和同事出差訂不同房型,房卡給錯後去提醒櫃台人員,結果完全不查證就說是我們搞錯了,還要人直接告訴他訂房名根本不對才肯改口,事後還連個口頭道歉都沒有!
4/10
Poor
06 Sep 2019
Verified traveler

非我的住宿首選

1.入住時給錯房間類型,立刻去櫃檯確認,對方態度不是很好還一直認為是我的問題,當他確認給錯房間時也沒有任何表示。
2.現場價格是網路價格的一半
8/10
Excellent
31 Aug 2019
Vincciso
洗澡間的渠道有異味 令整個房間都臭了 最好之處是洗衣方面用品很足夠 房務員清理乾淨俐落的 會有下次光臨。
Friends_and_family Friends
10/10
Exceptional
23 Aug 2019
Zak

很棒的商旅

我也住過這家品牌在中壢的分館,對兩家都非常滿意。
2/10
Poor
20 Aug 2019
Verified traveler

爛透了

明明預定景觀房,樓高11樓。給了五樓房間(這景觀的點在哪),靠北。當初何必多加錢住景觀房。櫃檯服務爛死了,還說景觀房已經被預訂完了,我們先付錢不是叫預定是什麼是白痴嗎,預定勒。沒有景觀就不要拿景觀的價錢來欺騙消費者。地板有夠髒
8/10
Excellent
20 Aug 2019
RouAn

乾淨/方便/價格實惠

房間乾淨/附近好停車!CP值高。
Partner
8/10
Excellent
20 Aug 2019
HIROKI

泊まるだけなら問題無し

朝ご飯は日本人なら期待しない方がいいです(´・ω・`)
社員さんはまあまあ愛想よかったです
6/10
Pleasant
16 Aug 2019
Verified traveler
價格和整體品質Cp值很不錯,房間算挺大的(住無窗戶雙人床房型),冷氣會冷,熱水水量充足。早餐菜色雖不多,但也算是美味可吃飽的。
Leisure Friends
8/10
Excellent
05 Aug 2019
志建

會再入住的商旅

房間環境整體還不錯
雖然沒有停車場設施
但附近車位還算好找
服務員態度令人親切
Family
6/10
Pleasant
31 Jul 2019
Verified traveler
房間清潔度有待加強,地板上與房間角落有未掃到的毛髮,彈簧床偏硬。但是,服務人員親切,飯店地裡位置離城隍廟夜市走路10分鐘,算不錯。
8/10
Excellent
08 Jul 2019
CHIHHSIEN

不好停車

有停車費補助很好
Friends
10/10
Exceptional
06 Jul 2019
Verified traveler
用關停車場的諮詢曲在網路上公告
Leisure Family
8/10
Excellent
01 Jul 2019
Verified traveler
整體來說中規中矩,但隔音稍差
Friends
8/10
Excellent
21 Jun 2019
Verified traveler
只有門口入住時卡了很久,其他部分都還不錯
10/10
Exceptional
17 Jun 2019
Verified traveler

推薦

很不錯 推薦喔
8/10
Excellent
16 Jun 2019
Mu
CP值高,附近遶一遶總能找到停車位
Leisure Friends
4/10
Poor
15 Jun 2019
WEI-HENG
窗戶漏水
Friends
10/10
Exceptional
13 Jun 2019
NGOC NHUNG
房間整理得很整齊乾淨 位置配置的 蠻舒適 餐廳服務人員客氣 迅速清理環境 櫃台服務人員溫文和氣 入住 手續迅速
8/10
Excellent
04 Jun 2019
Verified traveler
房間整理的品質很差, 房務員遺留枕套,馬桶沒有洗留有尿漬與頭髮,被開過的牙刷沒有更新,淋浴間防水沒做好滲水到房間
Friends
10/10
Exceptional
01 Jun 2019
Verified traveler
房間乾淨,早餐還可以
C/P很高
8/10
Excellent
01 Jun 2019
Chiang
櫃檯應對品質有待加強,其餘都很好
Partner
10/10
Exceptional
27 May 2019
Verified traveler
環境舒適!會再次訂購
Partner
8/10
Excellent
26 May 2019
Verified traveler

下次到新竹會再入次住的酒店

房間空間夠大,我住的境觀房很開洋,室內裝修新穎,清潔度不錯,双人床有5尺濶,床很好睡,隔音不太好,門外嘈雜声容易聽到,附近食店多,生果店也有幾間,交通方便,往火車站有免费公車,雖然車程長些,但可看看市境,也是不錯選擇,從火車站乘的士往酒店只需NT$110,不太遠,希望酒店維持住清潔,內部新穎情况,早餐可以西式一点
Partner
6/10
Pleasant
14 May 2019
Verified traveler

櫃檯態度待改善

Check-in的時候,明明已經給Email 確認
櫃檯卻說上面沒有名字沒辦法確認
事後又一番折騰又再叫我報一次電話號碼
結果就有了,然後態度超差
事後進房再一次確認郵件明明就有名字,傻眼
Family
8/10
Excellent
13 May 2019
HUNG
洗澡水量大,附近車位和餐飲好找,冷氣夠冷。
Leisure Friends
8/10
Excellent
13 May 2019
Verified traveler

CP值合理

對得起這個價格,CP值合理。下次到新竹會流入考慮名單。唯一美中不足的是餐廳咖啡機故障,只好跑去7-11。前台服務人員很親切!
10/10
Exceptional
11 May 2019
Ning

如果再來新竹,下次還會再來住

床好大~
環境整潔
早餐也還不錯吃
如果騎摩托車,對面民富國小都有停車格,好停車。
Partner
8/10
Excellent
10 May 2019
Kenny
大致上不錯,不過房間內沒提供礦泉水比較可惜
Leisure Partner
2/10
Poor
09 May 2019
Verified traveler
保險絲壞掉了,電視、加熱壺、手機都無法充電,打了三通電話快半小時才來救援,換房菸味超級重,櫃台咖啡機沒咖啡豆。
Partner

Location & surroundings

Xinshe Hotel Hsinchu
No 658 Xida Rd East Dist, Hsinchu, Taiwan – China

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Xinshe Hotel Hsinchu

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