Hotel Mu

10/10

Exceptional

29 Jun 2026

Prokopis

Tiago & the team were fantastic! Very helpful, polite & professional. I forgot my two pin plug & they kindly let me borrow one during my stay! Overall a lovely hotel in a convenient location central to all the local bars & restaurants and cultural sightseeing spots! Also the roof terrace bar was wonderful…Would definitely stay there again!

10/10

Exceptional

28 Jun 2026

JOSE

Room was big, bed and sheets were clean. Air conditioning was great. Amazing view from the room to Martin Moniz square where the Tram 28 starts the route. Rooftop Bar has incredible view on night time, cozy place to take some beer, cocktails and wine. Perks given were redeemable in lobby bar for Per Se local drink. New areas refurbished with a very aesthetic style. Overall was an excellent experience.

Family

10/10

Exceptional

27 Jun 2026

ALISON

Wonderful stay at Hotel Mundial in Lisbon. The staff was exceptionally helpful and accommodating. We were able to checkin very early, breakfast was included. They have a rooftop bar with great views as well as an amazing restaurant with view of the city. Bar lounge on the mail floor. Great location with many restaurants and sightseeing very near the hotel.

Partner

10/10

Exceptional

26 Jun 2026

Terence

The room was spacious, clean, and fully equipped. Excellent location, close to major attractions, shops, and restaurants. The staff were friendly, polite, and helpful. The breakfast was great, with a wide variety of options and excellent service.
Highly recommended!
It's being renovated. It will be even better when it's finished. The renovation did not affect my staying experience.

Partner

10/10

Exceptional

26 Jun 2026

KOUSHA

Great location, very close to sight seeing on foot and very fun location to walk around. It is an old hotel but well maintained.

Family

8/10

Excellent

25 Jun 2026

Amy

Great rooftop bar with spectacular views of the city. Very well located, walking distance to many restaurants and shops.

Busy area and therefore it was a little noisy at night.

Friends

10/10

Exceptional

24 Jun 2026

Francisco

It was a quiet place to stay.

Self

8/10

Excellent

22 Jun 2026

Pamela

The hotel was good and the room was clean, but the hotel is a bit outdated. The carpets definitely needed to get replaced. The park across the street was not the safest to be in especially if youre a woman wanting to go out at night.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Michael

I would recommend this hotel. The pool on the roof was clean. The only downside is the location in the construction that is going on at this minute. I believe this area is up-and-coming.

Partner

10/10

Exceptional

16 Jun 2026

Paul

The best thing about this hotel is the location. It cannot be beat!!

Partner

10/10

Exceptional

16 Jun 2026

Paris

Great location, amazing staff were all very helpful and eager to assist in any request we had. Want to go there again without hesitation

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Robert

This was our second stay at Mundial. The staff was very helpful, even lending me a voltage converter because I had forgotten mine. The location is close to Rossio Plaza, the Baxia, Chado and Alfama neighborhoods, and easily accessible to the airport. The hotel will reserve transfers to and from the airport at reasonable cost, if asked. The rooftop bar is overpriced, but a nice amenity, as is the complimentary breakfast in the hotel restaurant. Verify your room accommodations. Our room was clean, large, and comfortable. It was not, however, equivalent to the room we had on our first stay. I will definitely return, but I'll be more careful about the room assignment (view, beds, proximity to the elevator, etc.).

10/10

Exceptional

14 Jun 2026

Luis

Great location!!!!

10/10

Exceptional

14 Jun 2026

Andrew

N/A

Partner

4/10

Poor

13 Jun 2026

Anabel

This is a very dated hotel that would benefit from a major renovation. The carpets are old, not only in the hallways but also in the guest rooms. The furniture feels outdated, and the air conditioning units appear quite old as well, which seemed to aggravate my allergies during my stay.

I also found the photos and the rating to be misleading, as they do not accurately reflect the current condition of the property.

On the positive side, the rooms were clean, and the location is right in the middle of the action very convenient to many attractions.

Family_with_children

8/10

Excellent

13 Jun 2026

Sylvie

Breakfast excellent

Partner

10/10

Exceptional

12 Jun 2026

Meera Ali

Clean

Family

10/10

Exceptional

10 Jun 2026

Keone

I stayed here for a week and had nothing but great vibes and excellent customer service from all of the staff throughout the property!

The only non-positive thing I have to say is this property does not have an iron or ironing board in each room, but that is normal when traveling throughout Europe. There is an iron you can share, but I was never able to get it. Luckily, there are multiple stores within walking distance that sell irons for as low as 15 Euros, so I just bought one.

Security was posted at each entrance, including the parking garage, made me feel safe. The property was very clean and well maintained.

There is a beautiful cocktail lounge downstairs near the lobby, a breakfast buffet on the second floor, a beautiful lunch and dinner restaurant named Veranda on the eighth floor, and an awesome lounge on the roof.

Book a room with a balcony, like I did, on floors seven, eight, or nine. They have stunning views of Lisbon, and you get to eat at the breakfast buffet in Veranda every morning, instead of at the one on the second floor, which was crowded.

I highly recommend staying at this hotel when visiting Lisbon. I can't wait to go back!

Self

10/10

Exceptional

09 Jun 2026

Irene

Hotel Is conveniently located near Airport and cruiseline. Staff is professional, warm and on the know. Rooms were exceptional, clean and had a welcome gift of Port and pastry. Views from the balcony was splendid. Wonderful hotel!!

Friends

10/10

Exceptional

07 Jun 2026

Clare

Nice hotel in a convenient location with an excellent rooftop bar with great city views.

Family

10/10

Exceptional

04 Jun 2026

Scott

Great hotel with friendly and accessible staff. Very walkable to many areas and access to shopping and restaurants. Simple and quick walk to Rossio train station for a day trip to Sintra.

Family

8/10

Excellent

04 Jun 2026

Christine

Need more coat hangers 6 between 2 is not enough.
Room had a kettle but no tea/coffee/cups etc.
Residents do not have priority to the rooftop bar.
Room was clean, bed was comfortable.
Good location within easy walking distance of tourist attractions.
Reception and door staff were extremely helpful.

Self

10/10

Exceptional

03 Jun 2026

Sally

Just try it, you will be sold
Staff very helpful helping us reserve transportation and making suggestions
The rooftop bar is a great way to spend an evening!
We had a cooked breakfast which was included with the room we rented and it was very good and the room has spectacular view on top of it
We did a lot of walking to see sights but is close transportation if you prefer

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Linda

The location of the hotel is wonderful. Very central, lots of pedestrian streets nearby to stroll, with lots of shops and restaurants. Grocery store next door. The hotel has a rooftop bar and restaurant. It is in front of the tram number 28 stop. The staff (porters, front desk staff, restaurant staff and housekeeping) are very helpful, and very kind. I would say that this is the best hotel I have been in where the staff do everything they can to make your stay perfect. Breakfast is in their restaurant on the 8th floor, with good views, and the selection offered is varied. Room was big for a European location, and very clean. Recommend this hotel highly, especially for location and kindness and helpfulness of staff. 15 out of 10!

Family

10/10

Exceptional

02 Jun 2026

Joe Chi Ping

We had a wonderful seven nights at the Hotel Mundial. The front desk staff were warm, friendly, and helpful, always ready to assist us with any issues. Our room was spacious, clean, and comfortable. The hotel's excellent location, close to major tourist attractions, made it easy for us to explore the city. We had a very pleasant time here!

Partner

10/10

Exceptional

02 Jun 2026

David

We had taken a cab to the hotel from the cruiseport, so I can't comment on the parking. The staff at check-in spoke excellent English and provided a map and directions for a later meeting place. The room was very clean and bed was comfortable. The free internet worked great and there was a free coffee maker in the room. The breakfast was very good. I would definitely recommend this hotel. In addition to the above comments, it is located in a great downtown location, convenient to metro stops and other public transportation options

Partner

10/10

Exceptional

27 May 2026

Ka Yin Dorothy

Good location and the staff are very helpful and friendly

Partner

6/10

Pleasant

27 May 2026

Clare

Room was spacious and conveniently located. However they did not warn us that there was ongoing construction on the first floor. We booked a pre-night to get some sleep after a red eye flight and as soon as we got to the room the construction began making it impossible to rest the day we arrived. We called the front desk and they offered to switch our room, but noted we were in the “quiet part” of the hotel and more frequently got noise complaints from other floors. I saw similar reviews about higher floors close to the rooftop bar being too loud so decided to stay put. Still, I would have saved my money on the pre-night if I knew sleep was out of the question during the day.

Partner

8/10

Excellent

27 May 2026

christin

Like the staff,

Family

10/10

Exceptional

25 May 2026

Esha

Beautiful property with gorgeous views of Lisbon, walkable to Praça do Comércio and Martim Moniz. Absolutely loved our stay here and can’t wait to come back!

Family

10/10

Exceptional

23 May 2026

Steven

Great location, central to many transit options and walking distance to Rossio, lots of shops and restaurants. We loved our 7th floor room, which had a full wall of glass, large patio doors, a generous balcony, and awesome views.

Partner

10/10

Exceptional

23 May 2026

Julie

Great location. Rooms very clean and comfortable. Staff friendly and helpful. Great breakfast.
We had a wonderful stay.

Friends

10/10

Exceptional

22 May 2026

Abir

Great place to stay

Partner

6/10

Pleasant

22 May 2026

VICTORIA

My husband and I stayed at the Mundial Hotel in Lisbon from May 19 to May 22, and we spent three nights there. The hotel has a fantastic location, making it easy to reach major attractions and go on tours. It’s a decent hotel, but there were some downsides. First, the breakfasts were really disappointing—the selection was very limited and left a lot to be desired. Also, the pillows were extremely uncomfortable, so we didn’t sleep well. Our room faced the street, and the soundproofing was really poor—we could hear sirens, cars, and general noise at night. On the positive side, housekeeping was decent, but the hotel lacks a gym or any special amenities. When we went to the restaurant, it was completely empty even though it was open. Overall, for a four-star hotel, it definitely didn’t meet expectations.

Family

10/10

Exceptional

22 May 2026

Kim

Great hotel, central location, good breakfast.

Friends

10/10

Exceptional

18 May 2026

John

Great service from reception, bar and breakfast staff. Friendly and helpful.
Rooftop bar has great views and very chill. Very clean rooms, bit dated but the hotel is being renovated.
Would highly recommend.

Friends

10/10

Exceptional

18 May 2026

Dawna

Staff: food, room, all was absolutely exceptionally well done

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Darren

Staff throughout were very welcoming and helpful. Great location

Friends

10/10

Exceptional

17 May 2026

Julia

Loved the rooftop bar. Amazing view. Staff were friendly. Definitely recommend

Friends

10/10

Exceptional

16 May 2026

Anna

Clean room very comfortable some bar staff attentive

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Kellie

Fantastic location. Amazing views, Friendly staff. Good full breakfast.

10/10

Exceptional

15 May 2026

Alice

The hotel was in a great location, near many of our tours meeting places and the metro. Our room was clean and comfortable. The breakfast was great.

Partner

10/10

Exceptional

12 May 2026

Calvin

The room was clean and quite big. Staff were great and the bar was nice.

10/10

Exceptional

12 May 2026

Maria

Clean , close to everything and staff Amazing

10/10

Exceptional

11 May 2026

Shelagh

Good location for walking to nearby restaurants, shops or down to waterfront.
Property was clean.
Great rooftop bar with plenty of seating areas- unfortunately too windy and rain showers when we were there

Partner

8/10

Excellent

11 May 2026

Ivy

Location is very good and close to old town. Walking distance to metro, several major plazas, river and upscale shopping street. However, the property needs some renovations.

8/10

Excellent

07 May 2026

Nigel Paul

We stayed here because we knew the location was ideal for downtown Lisbon. The rooftop bar was also a big appeal. The staff in the main part of the hotel were fantastic, the rooftop bar staff were a bit grumpy especially when we started asking for photo's at 11pm :) Maybe they had had a long / tough day! Anyway, it didn't bother us too much. The staff in the main bar/restaurant were awesome and drink service at table-side reminds me of fantastic days gone-by! I missed the fact the Mundial doesn't have a gym and there are major upgrades and renovations ongoing. We were a little disappointed that we couldn't get one of the modified rooms but whilst ours was dated, it was very spacious and comfy with a nice view of Sao Jorge castle. We would stay here again for sure simply because the location is perfect for pretty much everything you want to do in and around Lisbon area. The view of the Castle from the bar is unbeaten!

Partner

8/10

Excellent

05 May 2026

Frank

This location ideal to the site seeing great restaurants the metro every thing a tourist needs for exploring the city Breakfast is great with a beautiful view of Lisbon. The place is dated but this aside it is clean and comfortable

Partner

10/10

Exceptional

04 May 2026

Mary

The location was wonderful. The staff was very helpful and nice. Loved the restaurant, rooftop bar and breakfast buffet. I would book again.

Partner

10/10

Exceptional

04 May 2026

Lorraine

Lovely hotel in easy proximity to shops, old town and eateries. Hotel lounge and restaurants were a bit pricey, but other options available nearby. Staff were quick to respond to our needs and room was very comfortable.

Friends

10/10

Exceptional

30 Apr 2026

David Frederick

Great central location with outstanding staff! Room were adequate, clean and everything you need. Breakfast was very good. The staff were the best, always available to help!

Friends

10/10

Exceptional

30 Apr 2026

Zhong Qiong

Nice staff, clean room, great breakfast and free water

Friends

4/10

Poor

29 Apr 2026

Lisa

We had no idea how much construction was happening at the hotel. Jack hammering concrete 20 feet from our room starting at 730am meant we couldn’t even enjoy our room during the day. There was also a horrible smell coming through the air vents. A positive note - the rooftop patio was nice.

Partner

10/10

Exceptional

29 Apr 2026

Thomas

In a good area to explore.

Friends

6/10

Pleasant

28 Apr 2026

Mariela

The staff was great!!! The hallways were very hot (no ventilation or AC). The bedroom looked old and our door was dirty inside. No hand towels. The toilet flush button kept sticking every time, leaving the water running until we lifted the top to get it unstuck to allow the tank to fill up.

Family

10/10

Exceptional

27 Apr 2026

alexander

great roof top bar, central location, clean and friendly staff

Friends

10/10

Exceptional

25 Apr 2026

Bhargavi

Great hotel at a perfect location. Walkable distance to many of the popular spots in Lisbon. Train station right behind the hotel. Lots of shops, pastry shops, and restaurants close by. Staff were excellent and accommodating!

Family_with_children

10/10

Exceptional

25 Apr 2026

Stephen

We enjoyed Hotel Mundial, our room was quiet, nice and large with a window that opened, in old town, walking distance, very near several plazas with restaurants and other options. We were celebrating our 32nd wedding anniversary and the hotel greeted us with special treats to help us celebrate. The hotel has a very nice breakfast with a high-rise view of the city, and a roof top bar. We felt fortunate to stay at Hotel Mundial and treasure our time in Lisbon, Portugal.

Partner

8/10

Excellent

24 Apr 2026

Ken

The property is quite tired and renovations are beginning now. The location is quite central and the staff helpful.

Family

10/10

Exceptional

23 Apr 2026

Migdalia

Excellent hotel

Family

10/10

Exceptional

22 Apr 2026

Catherine

Would absolutely stay there any time we’re in Lisbon.

Partner

10/10

Exceptional

21 Apr 2026

Shauna

Beautiful hotel with a helpful and welcoming staff. The rooms are very spacious, breakfast buffet is ample. The hotel is close to metro station and is walking distance to most of Lisbon city center. Highly recommended.

Friends

6/10

Pleasant

20 Apr 2026

Kelly

When we arrived at the hotel. We were welcomed by Pablo. He took great care of us. The room was ok. The bed was rock hard and pillows too soft. We had back ache during our stay. Housekeeping does not change your towels even when soaking wet laying on the bathroom floor. We came back to the room. The maid had just pick up the dirty wet towels refolded them and put them back on the rack. I tried texting them and no answer. I went down to the front desk and complained. They told me they never got my text. I showed them on my phone. They had housekeeping send me a new round of towels. I went to use one of them. There was brown stains on it. It look like human feces. They later claimed it was make up. The breakfast staff was good. The food was ok. The property is located close to attractions and transportation. The outside front of the hotel has a lot of homeless people hanging around. In th memorial plaza out front. The back side of the hotel is better. Sorry I would not stay here. It was notna pleasant experience.

Partner

10/10

Exceptional

19 Apr 2026

James

Friendly, helpful staff and a nice quiet room that was clean. Big room and bathroom too. Wifi worked great and the view from the panorama dining room was spectacular. Second time staying here and I like it. There also is a Continente grocery store in the building, so you can grab what you need for the day or for your excursion.

Friends

10/10

Exceptional

19 Apr 2026

Paul

Great location and really nice hotel.

10/10

Exceptional

17 Apr 2026

trisha

.

8/10

Excellent

16 Apr 2026

Jared

The lobby was very attractive. The room was acceptable. I do wish the breakfast was fresher, very bland buffet. Machine coffee only. Overall it was good.

Family_with_children

4/10

Poor

16 Apr 2026

Kristina

Loud rumbling through our room made it impossible to sleep.
Sounded like a jet engine all day and night until around 1:30am. Starts again around 6am.
Property is nice enough but doesn’t mean anything unless sleep is possible.
Would visit the rooftop bar would not stay here again.

Friends

8/10

Excellent

16 Apr 2026

Aine

Great stay. Lovely hotel. Rooftop bar had excellent views.
Hotel was nosiy, walls very thin. Could hear girls next door talking and throwing up after a night out!

Partner

8/10

Excellent

15 Apr 2026

Joanna

The room was clean but a little worn out in places. There are no outlets for phones etc. we had to pull out plugs in order to charge our iPad watches etc.The staff at the lobby were great, they helped as much as they could. We had difficulty accessing our room as it was not ready until 90 minutes past check-in time.

Partner

8/10

Excellent

15 Apr 2026

Veda

This is a lovely hotel that is stylish, well located with a lovely bar area, and great restaurant and fabulous rooftop bar. The hotel is located by the start of the No.28 tram and metro stations which made traveling around the city very easy. The immediate area is a little scruffy but you just have to turn a corner and you're soon in Rossio square leading into the Baixa Chiado area.

The room itself was fine but most definitely does not match up to the cool contemporary styling of the rest of the hotel, with a slightly tired looking bathroom. However it did the job and the bed was comfortable, and there was air con, TV, mini fridge and a view of the castle. Noise levels were mildly annoying - you could hear people on the streets late at night and the rumble of the Metro (not a big deal). The most frustrating was drilling in what seemed to be the room above at 8am on a Friday. We were awake, but this could have waited til late morning to consider guests staying.

Partner

10/10

Exceptional

14 Apr 2026

Huw

Great location and very friendly helpful staff.

Friends

8/10

Excellent

11 Apr 2026

Helen

Good location, lovely staff, rooftop bar and restaurant with great views over Lisbon.

Family

10/10

Exceptional

11 Apr 2026

Vladimir

Clean, welcoming, and very attentive!

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Antonio

Great stay overall. The staff was attentive and helpful, even offering transport accommodation the night before your departure. The hotel is of easy access and near major tourist attractions.

Self

10/10

Exceptional

01 Apr 2026

Kimberly

Great location, outstanding and super friendly staff

Self

2/10

Poor

31 Mar 2026

Yong

I was disturbed by noise from outside and couldn't sleep well.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Reshma

Clean and spacious room

Family

10/10

Exceptional

31 Mar 2026

Alan

Free taste of Portugal wine. Excellent bar food menu. Newly refurbished rooms and breakfast rooftop restaurant.

Family

10/10

Exceptional

30 Mar 2026

LORNA

Had a great stay at this hotel
Travel solo to Portugal and the location was very convenient for me.. will revisit again

6/10

Pleasant

28 Mar 2026

William

The suite needs an update, carpet stained and worn and also the couch.
Breakfast was okay.
Sliding doors whistle when windy and do not lock.
Safe was good.
View from balcony very good.
Slept okay

Partner

10/10

Exceptional

27 Mar 2026

Elizabeth

roof top bar was excellant

Family

10/10

Exceptional

25 Mar 2026

Terence Tzu Hsi

Excellent location, friendly staff
Good breakfast and the executive lunch is definitely value for money

Partner

10/10

Exceptional

24 Mar 2026

John Anthony

The only issue was they hadn’t turned on the AC for the year and the room was a little warm for our taste. The staff was wonderful and the property is in the perfect location to sites and restaurants. I would definitely stay there again and Lisbon is a awesome town?

Partner

10/10

Exceptional

24 Mar 2026

Mary Jean

Staff is wonderful attentive throughout the entire hotel

10/10

Exceptional

23 Mar 2026

Jing

Location is the best. Air conditioner is not that powerful.

Family_with_children

10/10

Exceptional

22 Mar 2026

Manuel Perez

I had a great stay at Hotel Mundial in Lisbon. The location is excellent—very central and within walking distance to many of the main attractions, which made exploring the city extremely convenient.

The staff was friendly and helpful throughout my stay, and the room was clean, comfortable, and well maintained.

Overall, a very pleasant experience. I would definitely recommend this hotel to anyone visiting Lisbon.

10/10

Exceptional

18 Mar 2026

Michele

Clean good size room, very helpful and friendly staff, excellent location, our second stay and would recommend
As a great place to visit Lisbon.

Friends

8/10

Excellent

15 Mar 2026

Adrian

Hotel is very good Breakfast is very good central located the panoramic restaurant was very disappointing the meal we had was bland the soup was bland and the cod was bland no flour seasoning was very disappointed overall good.

Partner

10/10

Exceptional

14 Mar 2026

Sree Roopa

We enjoyed our stay

Friends

10/10

Exceptional

14 Mar 2026

Mazin

Location is great. Clean and friendly staff.

Family_with_children

4/10

Poor

14 Mar 2026

Lasse

The room was dated and not to the expected standard. No coffe maker in room. Lack of power outlets. Condescending front office staff when asked for a coffee maker. We did not like the wibe of this hotel

10/10

Exceptional

13 Mar 2026

Verified traveler

Convenient to transportation and restaurants

Partner

10/10

Exceptional

12 Mar 2026

Keyny

This place have a really good location , just a block from stores like Zara , and may others . The CR-7 hotel is close to it .The staf is really nice , the guys at the bar , roof top , concierge.If I come back to Portugal again , I will definitely come back to this hotel .

Partner

10/10

Exceptional

10 Mar 2026

Atosa

Clean room, very nice hotel in a great central locations. Nothing to complain about. Very helpful staff and great service.

10/10

Exceptional

10 Mar 2026

DEREK

Clean room, friendly staff, walkable to tourist attractions and dining and shopping, parking was convenient but very tight
There is a fire station next to the hotel so the sirens were sometimes loud during the night

Friends

10/10

Exceptional

10 Mar 2026

Phyllis

Roof top area was a great view.

10/10

Exceptional

07 Mar 2026

Brian

Great location and view from window.

Partner