Hotel Kuva Chateau

6/10

Pleasant

26 Feb 2026

Brenda

The electric outlet was located in the middle of the headboard of the king sized bed. This is not ideal as phone charging can over heat and cause fire. The hotel property is dated, and needs a refresh. Thanks for the experience

Self

10/10

Exceptional

24 Feb 2026

Philip

Clean, more than my expectations and at a very good price.

10/10

Exceptional

07 Feb 2026

Brian

Very large room. Very clean. Courteous staff. Magnificent reception area.

Leisure Partner

6/10

Pleasant

19 Jan 2026

Pardeep

Room could be updated and modernised as it is in need of refurbishing

Friends_and_family Family

4/10

Poor

18 Jan 2026

Munkhtsatsral

Very old building, bed was hard to sleep on and I’m not sure if it was cleaned well…. They missed someone else’s clothes on the floor by the curtain.

Leisure Family

10/10

Exceptional

15 Jan 2026

Lai Shing

Nice and friendly staff, especially the receptionists. Location was convenient, about 8 minutes walk to Zhongli night market, 3 MTR stops to Taóyuan high speed train station.

Leisure Family

8/10

Excellent

13 Jan 2026

Ryona

Thank you for letting us experience such wonderful things in Taiwan. Our room was clean and the staff was nice. One improvement would be having the ability to plug in the bathtub. Since we couldn’t plug it in, I gave facilities section three stars. Overall it was a great experience. We were able to watch New Years’ fireworks near the hotel and eat foods at a nearby night market. I appreciated it.

Leisure Friends

10/10

Exceptional

10 Jan 2026

Yu Yu

Really really nice
Well attentive staff and clean

6/10

Pleasant

08 Jan 2026

Siew Hong

The room is extremely huge and comfortable, but the fixtures and furnitures are kind of old.

Partner

10/10

Exceptional

06 Jan 2026

Ernesto

I like the room and the bathroom.

10/10

Exceptional

02 Jan 2026

Anne Christina

Clean room, helpful staff

6/10

Pleasant

01 Jan 2026

Michelle

Rooms are on the older and darker side. Front desk staffs are knowledgeable and accommodating. Housekeeping staffs are attentive and always fix up the room. Gym opens at 5am and pool was closed during winter. Didn’t get to try breakfast because the stay didn’t include it.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

George

This is a very luxurious and comfortable hotel. Well laid out room very comfortable bed, excellent gym pool and restaurant. I would have stayed longer if I could!

Family

8/10

Excellent

01 Jan 2026

YUAN MEI

Breadfast is simple and good. Laundry room is small but organized. Staff is friendly and helpful.

10/10

Exceptional

25 Dec 2025

Wing Man

Friendly staff. Good location

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

YU FAN

Spacious and VERY CLEAN.

6/10

Pleasant

20 Dec 2025

Shanshan

房间大，离夜市近，但是酒店很老旧的style，酒店外边下水沟很臭，进到lobby有一股子油腻味，也不弄点空气净化的设备，实在太难闻了，枕头里边有层塑料，躺着沙沙的不舒服，同个名字分开订了2晚，第一天早上前台就打电话催退房

Leisure Family

10/10

Exceptional

15 Dec 2025

Ceabert

Excellent stay experience! Hotel Kuva always roll out the red carpet for me!!!

Leisure Partner

10/10

Exceptional

14 Dec 2025

Yiu Lam

We got
Upgraded to a bigger room at 15
Floor. Hotel staffs very friendly. We will stay here again. Recommend !!

Leisure Family

10/10

Exceptional

13 Dec 2025

Maggie

The staff is very helpful and friendly. The room is clean and spacious.

10/10

Exceptional

09 Dec 2025

Milagros

Clean and spacious rooms . Amiable staff .

Friends_and_family Friends

8/10

Excellent

08 Dec 2025

Erez

Clean, and big room

Partner

10/10

Exceptional

07 Dec 2025

jeremie

Very beautiful and clean

Business

10/10

Exceptional

07 Dec 2025

TA-MING

The staff is very good. Beautiful hotel. Wonderful spa. Great location. Excellent value.
The room carpet needs shampooing or to be replaced.

Leisure Friends

10/10

Exceptional

03 Dec 2025

Hsin

The room was spacious and clean. Staff was very friendly. Beds were big and comfortable. Many breakfast cafes around the hotel. Great park right across the street. We always stay here every year when we come to visit my parents in law.

Leisure Family_with_children

8/10

Excellent

30 Nov 2025

Richard

Clean room, nice view, friendly staff

Leisure Partner

10/10

Exceptional

24 Nov 2025

Elda

Everything was good, the staff are so helpful.

Leisure

8/10

Excellent

17 Nov 2025

Silvana

Great service, quick response for any questions you ask and need

Leisure Self

8/10

Excellent

15 Nov 2025

Gloria

The hotel is pretty cool. Old but nicely kept. My biggest complaint is that none of the staff, even the front desk, and the concierge, do not speak English. It was almost impossible to communicate.

Leisure Friends

10/10

Exceptional

12 Nov 2025

Jennifer

Breakfast variety needs more.
Laundry room is a surplus.

Leisure Family

8/10

Excellent

10 Nov 2025

Michele

Dated decor, breakfast not included, hotel shuttle needs to be booked a week in advance , red and blue lights in sleeping area - could not be covered up. Bring a sleep mask

Leisure Friends

10/10

Exceptional

09 Nov 2025

Ceabert

Excellent breakfast.

Self

10/10

Exceptional

08 Nov 2025

Janneth

Not that close to public transportation

Business_and_leisure Self

10/10

Exceptional

07 Nov 2025

Thomas

Easy check and quick in and out. They have an AMAZing Scotch store in the lobby. Best ive ecer seen.

Friends_and_family Friends

6/10

Pleasant

29 Oct 2025

Hock Seng

The rooms need to be refurbished and the hotel as a whole could use an update. When we checked in for the second time, items from the previous guests were still in the refrigerator, and this was in a nicer suite, not a regular room.

10/10

Exceptional

26 Oct 2025

Lay Hoon

Good stay for 5 days.
Room was spacious and clean.
Daily cleaning and replenishment of disposables n replacement of towels.
Staff members were extremely polite and helpful. ( eg. Vicky went beyond her call of duty to search online after we went out, to locate an item we were looking for)
There were lots of eating places withun walkung dustance.
Cabs can be arranged easily by hotel staff.
The hotel was generally quiet and pleasant with only 2 incidents:
1. 2 parties were having a loud argument outside our hotel room for a few minutes. Seems like unhappy with room arrangements. We didn't open door.
2. A large group of Chinese/Taiwanese tourist stood at the entrance of the lift door n forced their way in before we could step out.... We had to tell them to back off n let us out. ( perhaps crowd control needed for such tourists)

Leisure Partner

10/10

Exceptional

22 Oct 2025

Helen

Big comfortable and clean rooms

We did not use these services . Rooms does not come with breakfast.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Yu-Ting

Great service!

10/10

Exceptional

16 Oct 2025

Jack

This place is really awesome. There is a night market and park right across the street. There is also a good place for wonton soup on the corner that is amazing! 10/10 would stay again.

10/10

Exceptional

16 Oct 2025

Sivanagaraju

Clean and nice staff

10/10

Exceptional

06 Oct 2025

Judith

Everything

Leisure Family

8/10

Excellent

04 Oct 2025

Joanne

Property of the hotel is pretty central . We are able to walk to shopping mall. Night market.
Staffs are friendly and helpful. Hotel is just a little dated. Room are pretty clean with amenities ( shampoo and body wash). Carpet is def needs some cleaning but overall. We are please with our stay.

Leisure

6/10

Pleasant

20 Sep 2025

Pancy

Average

Stayed here few times and this time really shows the hotel is getting old especially the furnitures in the room.. one thing that I’m not happy with is the dry cleaning for my coat. It came back with a foul smell, like clothes that had been stored in a warehouse for very long.. my coat is cleaner than before this dry cleaning.. though it’s closed to the Zhongli night market but I’ll probably look for alternative the next time I stay at Taoyuan…

Business

6/10

Pleasant

18 Sep 2025

Ching.M

Aged but in fair condition. No free parking any more.

Leisure Family

10/10

Exceptional

17 Sep 2025

Lin

although it’s not a modern style interior but you can see lots arts designs in the walls,hall . Love it .

Leisure Family

10/10

Exceptional

14 Sep 2025

Scott

Very hospitable staff.

Leisure Self

8/10

Excellent

08 Sep 2025

Richard

Overall pretty good place, but a bit dated. All wood cabinets, tables etc should be replaced and upgraded

Business

10/10

Exceptional

03 Sep 2025

Peter

We had a brief stay whilst in transit, booked through Expedia. Hotel was easy to reach using the MRT from the airport. Check-in was efficient with friendly & helpful staff. The room was huge & comfortably fitted a family of 4.

We used the pool briefly - the facilities were excellent.

Convenience stores & the night market are close by.

We had to leave before the MRT service began but the staff at the front desk were very helpful when arranging a taxi for us. All contact with staff during our stay was positive. (We only spoke English but this was not a problem.)

Would definitely stay here again. Recommended for airport layovers if you don't want to have to travel into Taipei & want an area more interesting than just an airport hotel.

Leisure Family

10/10

Exceptional

31 Aug 2025

Samuel

A nice piece of property about 30 mins away from Taoyuan International Airport, though slightly outdated in the hardware section , the quality and the value still stand out, just like Taiwan by itself to the world.

Business_and_leisure

6/10

Pleasant

23 Aug 2025

Qian

Only stayed less than 24 hours for a layover. This hotel is pretty old, the room is large, but the carpet looks has not changed for a while.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Jennie

Everyone was so helpful

Leisure Family

10/10

Exceptional

21 Aug 2025

Maryann

The hotel is clean, food delicious, the room was spacious. the closet is large, desk, coffee table and chairs all made out of red wood. beautif ul decoration the entire room. The bathroom and shower is large, and has a huge bathtub. the room I stay is suite, 1king bed (Ambassador), stay 11 nights from Aug 9-12, 2025, both bedroom and living room have beautiful city view with large winow. I love the hotel it made me feel happy, safe, and tranquility. Also the price was ver good with discounts, because I book from Expedia.

Leisure Family

10/10

Exceptional

14 Aug 2025

Ceabert

I always appreciate Hotel Kuva for many things but especially the front desk staff welcoming me back!!

Leisure Self

10/10

Exceptional

27 Jul 2025

Sebast

Nice

10/10

Exceptional

17 Jul 2025

Ching.M

Somehow dated, but well maintained hotel with washers and dryers!

Leisure Family

10/10

Exceptional

17 Jul 2025

Ching.M

A little dated, but well maintained with washers, dryers, and ice machine. Will stay again next time!

Leisure Family

10/10

Exceptional

13 Jul 2025

Ceabert

Hotel Kuva's staff personnel are some of the nicest in the business. I stay there often and it is wonderful to hear\"Welcome Back\" I can't wait to stay again at Hotel Kuva!!

Business_and_leisure Self

10/10

Exceptional

08 Jul 2025

Wilbert

It’s a quality hotel. It’s far enough from metropolitans for quietness; yet, it’s close enough, 15~25 minutes rides, for any meetings in Taoyuan.

6/10

Pleasant

03 Jul 2025

Pamela

Spacious rooms; elegant feel; accommodating staff.

Leisure

10/10

Exceptional

02 Jul 2025

Mina

We needed a place to stay that was closer to the airport and family friendly. Hotel Kuva Chateau exceeded our expectations. Would love to stay again if we find ourselves in Taiwan again.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

TONG MENG

The outside of the hotel could do with a refresh. Looks old.
Nothing much ard the area other than the Zhongli Night Market

Leisure Partner

8/10

Excellent

28 Jun 2025

Christopher

Great whiskey shop in the basement! Otherwise a serviceable hotel for a business trip

Business Self

10/10

Exceptional

25 Jun 2025

Loan

good food ,

4/10

Poor

22 Jun 2025

Shui Wa

I booked a 3-night stay, starting from the night before my trip because my flight was scheduled to arrive at 5 a.m. From past experience with this hotel, I knew they charge nearly a full day’s rate just to check in a few hours early (check-in is at 3 p.m., but they once allowed me in at 11 a.m. with a high fee), so I decided to book the extra night to avoid that.

Unfortunately, due to an unexpected incident, I was unable to board my flight. I contacted the hotel immediately, and even had my friend—who was already staying at the hotel—speak to the front desk on my behalf. Despite this, the hotel refused to offer any flexibility or partial refund. They insisted on charging me the full amount for all three nights, with no consideration for the situation, not even a 50% refund which is a common courtesy in cases of emergency or no-show due to unforeseen events.

This experience was extremely disappointing, and I will not be staying at this hotel again.

Self

8/10

Excellent

16 Jun 2025

Osmundo

Although the place look old it's clean. Staff were friendly and helpful.

Leisure

8/10

Excellent

09 Jun 2025

Kok Seng

The room is big and clean

Leisure Family

8/10

Excellent

07 Jun 2025

Andrew

Acceptable. Breakfast so-so.
Good laundry facilities
Convenient for night market

Business

10/10

Exceptional

03 Jun 2025

Verified traveler

As usual, Hotel Kuva made my stay an amazing experience!! I can't wait to return!!!

Friends_and_family Friends

10/10

Exceptional

31 May 2025

Sandy

The service was excellent

Leisure Family

10/10

Exceptional

05 May 2025

DENNIS

The proximity to the night market and park was a gem. It was quite a walk to the train station but the atmosphere makes for a nice stroll

Leisure Friends

8/10

Excellent

27 Apr 2025

WAI KWAN

Near to night market which is nice. But 30 mins to airport make it not an ideal airport hotel

Leisure Family

10/10

Exceptional

23 Apr 2025

Dogen

Good value, gym was spacious

8/10

Excellent

22 Apr 2025

John

The hotel very nice overall. The staff are very friendly and speak English well which was very helpful. The breakfast buffet was very good and offerings changed each day. The room was comfortable with the necessary amenities . My only complaint would be the bed, it was very firm. The location was perfect with a nice park across the street and a lot of retail and restaurants withing walking distance. I would definitely stay at The Hotel Kuva Chateau again.

Partner

10/10

Exceptional

18 Apr 2025

Jason

Excellent

10/10

Exceptional

16 Apr 2025

AYUMI

Hotel staff are very nice and helpful.

Leisure Family

10/10

Exceptional

09 Apr 2025

Chris

Very clean and excellent service

Leisure Partner

10/10

Exceptional

06 Apr 2025

Peggy

My mother and I stayed here. The room was clean and quiet. We were able to walk to find places to eat. Service was terrific.

10/10

Exceptional

06 Apr 2025

Marissa

Beautiful facility. Excellent service.

Leisure Family

10/10

Exceptional

02 Apr 2025

Ceabert

For many reasons, I always enjoy staying at Hotel Kuva Chateau. The most recent reason is when I checked in the front desk staff said: \"Welcome Back\" What a great feeling!! This is the kind of world-class service Hotel Kuva Chateau is known for and why I will always stay at this hotel when I visit Taiwan. Thank you Hotel Kuve Chateau!!!

Leisure Self

10/10

Exceptional

01 Apr 2025

Trung K

Had a good time staying here. Would definitely return when I visit Taiwan next time.

Business_and_leisure Family

10/10

Exceptional

27 Mar 2025

JANET Y

Good customer service

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

Vickie

Great location for a short stay, next to a park and the night market. Good price.

Leisure Family

6/10

Pleasant

23 Mar 2025

koh boon

We have a night stay here. Old hotel, but no big issue

10/10

Exceptional

18 Mar 2025

Lionel

Smooth and comfortable

Excellent, even though we only stayed one night. We checked in at 3am in the morning which was smooth, quick and easy. We got to go to bed and have a few hours sleep before leaving.

Partner

8/10

Excellent

13 Mar 2025

MING CHEN

The hotel is very clean and staffs are very friendly.
Good location and near by the local night market and
street food cafes.
We will come back agin.

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Chris

Staff were courteous and helpful

Leisure Self

10/10

Exceptional

23 Feb 2025

Diana

A little further from touristy places. But safe and clean and easy to get to and from the airport. We were only here for a day.

Leisure Partner

8/10

Excellent

31 Jan 2025

Paulina

I love their tea and coffee!

Self

6/10

Pleasant

26 Jan 2025

Joyce

Shower leaked after every use. For 5 people this was an hassle. We had to use towels to soak up the wet floor.

Friends_and_family Family

6/10

Pleasant

09 Jan 2025

Huitao

We stayed one night before flying home. Generally a good place for our purposes

Leisure Family

10/10

Exceptional

06 Jan 2025

Bee Kuan

Very big toilet, if possible should split the toilet & the bath room. Plus the toilet bowl should install water spray will be the best.

Leisure Family

6/10

Pleasant

04 Jan 2025

JOANNE

An older hotel that has very big rooms. The area around it is quite nice, with a pretty local park just across that has a playground and the night market just across that park.

The hotel itself is average— service staff are ok, some not as friendly and some who tried more to be helpful. When we checked in, no one greeted us or even smiled. He simply did the admin and gave us our keys.

We took the deluxe quadruple room and it’s huge, so it was a pretty comfortable stay. Soundproofing is poor though. Someone was stomping around in the room above till 3-4am at night and you can hear all sounds and doors slamming in the corridor.

We had to walk abt 10-15min to find dinner.

Overall, it’s decent for 1-2 nights but perhaps there might be better options elsewhere if you’re staying longer.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2024

Verified traveler

Spacious Rooms,and Well-Maintained Despite Its Age

The hotel shows signs of aging, but kudos to the team for excellent maintenance. The self-service laundry, located on level 5 alongside the gym and water cooler, has multiple washers and dryers, which is very convenient. The room is very spacious, and I loved the free movies provided. The location is a bit far from the train station, and navigating the pedestrian sidewalks with luggage can be challenging, though this is not the hotel's fault. Overall, I thoroughly enjoyed my stay here!

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Khanh

Good place to stay

Good place to stay

Friends_and_family Family

10/10

Exceptional

25 Dec 2024

TRANG

Nice and clean, I like steam room and sauna

8/10

Excellent

22 Dec 2024

Jack YC

Old classic Kuva is getting old?

Another stay at Kuva before I fly off (convenience for being not far from the airport), and to catch up all the delicious food from the night market nearby.

Just that- the condition of the hotel is getting old- bathroom was getting moldy and the old carpet smell is making Kuva more and more like a haunted mansion

Friends_and_family Family

8/10

Excellent

21 Dec 2024

Tinh

Ok

Leisure Family

10/10

Exceptional

21 Dec 2024

Richard

Courteous staff. Close to a night market