Name: Homewood Suites by Hilton Colorado Springs-North
Address: 9130 Explorer Drive, Colorado Springs, 80920, US

10/10

Exceptional

17 Jul 2026

John

Outstanding staff that was exceptionally accommodating. Nice clean property and rooms. Would certainly stay here again.

Family_with_children

10/10

Exceptional

10 Jul 2026

Monique

Matthew was incredible he made our entire stay very enjoyable. His kindness to our group made our experience unforgettable.

Family_with_children

10/10

Exceptional

27 Jun 2026

Daniel

na

Family

2/10

Poor

22 Jun 2026

Danielle

The fully equipped kitchen had basic appliances, stove top, fridge, dishwasher, microwave, toaster, coffee maker and most basic dishes for 3-4 people. Not bad however, the kitchen did NOT have pots, pans, and accessories to cook with, or a dish strainer or a sponge to wash dishes with. (Nor were kitchen items (except for a sponge) obtained after requesting for 3 days in a row, I gave up after that. Horrible for a one week stay.
There were only two very small trash barrels, sometimes left without trash bags, for the bathroom set up and kitchen. People left their personal trash in common areas.
No storage for personal items in the shower, items had to remain on the shower floor. Only 1 hook for a bath towel. Bad layout for extended stay.
Had to request toilet paper, tissues, and paper towels because they were not replaced when near empty and housekeeping provided only every other day.
Hotel seemed understaffed and front desk didn't seem invested at all.
Would not recommend

Family

4/10

Poor

14 Jun 2026

Willie Geovanny

Let me start by saying we got stuck on the 1st floor by a back door because the hotel was at 100% capacity. The room was definitely pet friendly which was a negative for us, the room was full of dog hair and you can tell they constantly have to use an ozone machine by the smell it had when we walked in. It was very loud due to the back door constantly being slammed shut. The mattress was springy and uncomfortable. They don’t provide comforters, you get a sheet and a stiff blanket over that. The curtains were stained and looked filthy. The first impression of the place is nice when you walk in but the lack of cleanliness was a huge turn off. I would definitely never stay here again.

Family_with_children

4/10

Poor

24 May 2026

Jennifer Marie

The staff was really nice and responsive the common areas were nice but need ice. The room was a great size but it was dirty, food crumbs on the beds trash on the floor, and it wasnt stocked no handsoap or extra toilet paper. There was a kitchenette but no utensils. The tiles in the bathroom were teetering and missing grout the curtains were broken in the bedroom. I was disappointed when I said it was dirty they didn't come clean or offer another room they gave us soap and blankets that we asked for that we covered the beds with. Cleaning every other day ... no trash was removed or linen changed or even beds made. They just took the dirty towels and put a few clean ones in. We had to keep asking for stuff.

10/10

Exceptional

20 May 2026

Anthony

Nice property and location

Self

10/10

Exceptional

17 May 2026

Janice

We had no issues with our stay. We stayed one night and had a pleasant experience with staff and breakfast.

Partner

10/10

Exceptional

14 May 2026

Ben

I liked how quiet the neighbors were. And how clean and comfortable the rooms were. I really didn’t have any dislikes .

Family_with_children

10/10

Exceptional

25 Mar 2026

Carlos

Very good

8/10

Excellent

23 Mar 2026

Elizabeth

Good space in suites!

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Alphonso

Everything was good. Only issue was they ran out of eggs for breakfast. Hard to imagine

6/10

Pleasant

18 Mar 2026

Daniel Mc

I was disappointed that the pillows were dusty and I was told that they cannot be washed And that I will be unable to have a refund but if I

6/10

Pleasant

17 Mar 2026

Benjamin

Hotel was clean, rooms were nice with more than expected. Staff was kind and helpful. Only complaint is the beds were like sleeping on a rock a pillows had zero structure.

Family_with_children

10/10

Exceptional

15 Mar 2026

Melissa

The staff was very professional and courteous. Travelocity had messed up the reservation but the folks here helped me sort it out. Third party vendors don't seem to communicate well but the staff helped me feel welcomed and helped me sort it out.

Family

8/10

Excellent

05 Mar 2026

Cassi

Amazing location!! Across the street from a shopping center that has everything including food, drinks, clothing, coffee and so much more! Easy and super quick check-in! Everything was clean and nice. Family friendly rooms!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Joneila

Excellent staff and wonderful breakfast. There is no guest office with computers and a printer at this site. Be ready for that if you have work which requires this space.

Pet

10/10

Exceptional

16 Feb 2026

Michael

Friendly staff, clean room, breakfast

Leisure Partner

10/10

Exceptional

14 Feb 2026

Heather

Clean room, friendly staff, great amenities. Love staying here, the room is prefect, the hotel is comfortable with everything you need and a safe area. I have stayed here multiple times and will continue to do so

10/10

Exceptional

05 Jan 2026

Andrew

It was a great day, we were there on New Year’s Day, and the woman in charge of cooking breakfast did not show up

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Calva

Not much option on the food and what they did offer didn’t taste good. The maids that suppose to clean the rooms are nasty only thing they did for the entire week me and my family stayed there was changed the towels and maybe two of the days they maid up the bed.

Leisure Family

10/10

Exceptional

09 Dec 2025

Shahlo

Stuff, clean room

8/10

Excellent

04 Dec 2025

Craig

Not a fan of scrambled eggs made with powdered eggs.

Leisure Family

10/10

Exceptional

29 Nov 2025

Jamye

Loved everything about this hotel. Will definitely stay here when we come back.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Steven

I’ve stayed there several times and they are always great. Will be back soon.

Business_and_leisure Self

10/10

Exceptional

01 Nov 2025

Jenna

The hotel staff, Ashley specifically, was the nicest staff I have ever experienced in hotels. The room was spacious, very clean, bed was comfortable, good breakfast. Highly recommend.

Partner

6/10

Pleasant

31 Oct 2025

Jim

Room deficiencies that could be repaired with a minimum of attention. Reception desk attendant who was rude, very rude.

10/10

Exceptional

13 Oct 2025

Allen

Great stay

8/10

Excellent

13 Oct 2025

Obed

/9

10/10

Exceptional

10 Oct 2025

Miriam

Good

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Tonya

Breakfast was very good plenty of healthy items!room was awsome,very clean!

Friends_and_family Friends

10/10

Exceptional

02 Oct 2025

Craig

It was very nice for the price!

Leisure Partner

8/10

Excellent

26 Sep 2025

Ginger

I would stay again.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2025

Heather

Absolutely perfect stay. It was quiet, clean, friendly, good breakfast and coffee always available. The room was spacious

Business_and_leisure Partner

2/10

Poor

20 Sep 2025

Edward

Room wasn’t ready until 4 pm. Bathroom was dirty. Had to change rooms. The place was a free for all. Don’t stay here.

Leisure Family

10/10

Exceptional

28 Aug 2025

Anaye

Excellent the rooms are nice the staff is nice housekeeping come everyday to clean your room breakfast is good

10/10

Exceptional

27 Aug 2025

Valerie

The consistent high level of service and helpful attitude by the staff members!

8/10

Excellent

10 Aug 2025

Brian

Decent but the AC Sucks.

The hotel was nice, but the room was warm and AC didn't work very well. A warm room isn't what I want when I stay in a hotel

Partner

8/10

Excellent

04 Aug 2025

Sally

I wish the refrigerator was quieter and the pillows firmer.

10/10

Exceptional

21 Jul 2025

Verified traveler

5 Day Anniversary Trip

This was a wonderful place to relax and celebrate our 55th anniversary. It was peaceful and the staff was very accommodating. We added an extra night and it was no problem at all. It was in a very nice area of town. Restaurants and shopping were very close.

Partner

10/10

Exceptional

16 Jul 2025

Angela

This was a great place, the pool is a salt water pool so nice. Breakfast was good lots of options.

Leisure Family

10/10

Exceptional

09 Jul 2025

Noam

Lovely place great staff very spacious and nice rooms. Nice grounds

Leisure Family

2/10

Poor

05 Jul 2025

Jessica

the facility building itself is very nice however they where extremely understaffed. Breakfast ran out everyday along with silverware and dishes. They had no extra blankets instead gave me a sheet for the pull out bed. Ate my oatmeal with a plastic fork one day because there was no clean dishes

Leisure Family_with_children

8/10

Excellent

03 Jul 2025

Fernando

I booked a 2 double bed 1 bedroom suite and was given a 1 king bed suite. This type of room did not work for my family and was told they had over booked by mistake. I was given a discount for the inconvenience and booked into the correct room type the next day. Although the manager did everything to try to remedy the situation, this is the second time I've been given the wrong room type due to overbooking issues.

Leisure Family

8/10

Excellent

01 Jul 2025

Renee

The suites were perfect for our needs

The suite styles rooms were perfect setup for our needs but the complex itself could used a little upgrade. Our shower never got hot, toliet didnt flush real good and the grounds were run down. But the separate room was great to allow our twins to nap comfortably while we stayed in the main room. The kitchen was also a nice-to-have with kids. Breakfast was definitely convenient but nothing to write home about. Overall, i would stay again if traveling with kids but otherwise I would look elsewhere next time in Colorado Springs.

Friends_and_family Family

6/10

Pleasant

01 Jul 2025

Lindsey

This hotel was spacious and clean, but seemed to have low resources. Little things such as no hand soap for the rooms (they were out) and receiving 3 towels for a room that slept 6. Breakfast was good but very short staffed, they quickly ran out of plates and utensils. Housekeeping came once during our four night stay. Pool area was small but clean, we liked the outdoor grill usage.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Sergio

Clean and comfy

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

DEREK

Clean, great pool and nice staff

Leisure Family_with_children

8/10

Excellent

16 Jun 2025

Jennifer E

It was nice to have a large breakfast selection but quality was to be desired. Eggs were imitation eggs were not good and cold and watery. Have had better egg substitute. Maybe offer less options but better quality?? Waffles were very good and enjoyed the fresh blueberries and strawberries.

Leisure Family

8/10

Excellent

09 Jun 2025

Stephanie

The breakfast was really good. Staff were friendly.

Business Self

10/10

Exceptional

29 May 2025

Linda

Great stay!

We were here a week and found the room quiet and conveniently located. Bed a little hard for our liking, but not bad.

Partner

10/10

Exceptional

27 May 2025

Verified traveler

Fast Checkin and Great Staff!

Staff was friendly and hotel was clean and great night's stay.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Urania

It's a great place to stay.

Business_and_leisure Self

10/10

Exceptional

25 Apr 2025

James

Great space in room. Good location

Business Family

8/10

Excellent

21 Apr 2025

Lori J

Great location and friendly staff. Noticably updgraded which is nice, but feels unfinished. Curtains had noticable water damage on the liner, closet doors were missing hardware and falling off the channeling. Water takes 10 min to warm up on the 3rd level (beware!), breakfast was so-so, and parking lot had a monterious unmarked pothole. The bed was nice, kitchen area was clean, and hotel provided toiletries

Leisure Family

4/10

Poor

20 Apr 2025

Verified traveler

Good Intentions

My experience at this hotel was unusual. When we arrived around midnight, the manager opened the door for us and began letting us know that the Hilton booking system was down for scheduled maintenance. This meant he didn’t know which room we were supposed to go in. After I asked whether or not someone had printed off the reservations in advance, he looked around and found them. We booked a king suite, but the room we ended up in was an accessible king suite. We did not require an accessible room, and I’m glad we didn’t. In order to get through the maze to arrive at our accessible suite, we had to push through a very heavy “fire door” that noted it was to remain closed at all times. There was no automated door opener. If I were in a wheelchair, I would have been pissed.
After we finally settled into our room after a long day of travel, we were awoken by the fire alarm going off at 2am. The fire alarm was the most disorienting thing I’ve experienced. I’m glad I’m not epileptic, because the strobe lights would have given me a seizure. After finally finding my way back through the maze to the front desk and commiserating with a handful of other guests, we learned there was no fore and no discernible reason for the alarm.
After this incredibly disruptive experience, our stay was uneventful. The staff were nice and accommodating. Breakfast was good. Overall, it’s a decent hotel, but after our experience, I can’t possibly return.

Friends_and_family Family

6/10

Pleasant

30 Jan 2025

Thaddeus

Decent

Overall, it was a decent stay but not sure I'd be back or recommend first choice for visitors.

My wife and I are actually local to the area and needed a place to stay for the night while our house was having work done. We chose this hotel because it was close to our house, we liked the separate sitting area from the bed, plus the full size fridge and dishes were helpful. Some pros:
*Clean and spacious room
*Bed and pillows were comfortable enough (not amazing, but not terrible)
*Room temperature was comfortable and not too loud (my wife is a sensitive sleeper so hotels with too loud of heater / AC are tough for us)

Cons
*The TV channel selection was very limited
*Lighting - this may be really nitpicky and selective of us, but we found the lighting to be very harsh and way too bright. It was hard to sufficiently relax so we basically had no lights on. It would have been nice if there was a softer lighting option
*Main microwave was broken and the one on the table was lopsided. We understand if the replacement is needed, but we would have found it helpful if an effort had been made to make it straight

Partner

8/10

Excellent

03 Dec 2024

Jentzen

I like the Briargate area. The hotel is mid update but alot of it was pretty run down. Our shower faucet leaked everywhere. Almost every light fixture and everything else on the walls were crooked. There's just a lot of shotty workmanship throughout the hotel. Room size is better than the hilton nextdoor for the same price this is my choice in the area.

Business_and_leisure Family_with_children

8/10

Excellent

22 Nov 2024

Kelli

Property is undergoing major renovations on the first floor. Walls are being painted or refinished throughout the property. I think the rate should have been discounted to compensate for this.

But the breakfast was great.

Business_and_leisure Family

6/10

Pleasant

18 Nov 2024

Verified traveler

No room service and forced to sign up for rewards

I called prior to ask about the deposit since I couldn't find any information and the woman who answered was very pleasant and informative. When I arrived at check out, it was the same woman and again very helpful and patient with a bank issue I had. As soon as I paid, she began to pressure me for about ten minutes about Hilton rewards, even after I expressed a few times I wasn't interested and that I usually book under my father since he travels often. After I said no about the 3rd/4th time, she became smug and a little standoffish, said I couldn't use my dad's account but still found it apparently. Then asked for my email for what I thought was something unrelated, mind you I'm pretty dizzy from the altitude and exhausted from traveling. By the time I got to my room I had two text messages about the rewards program and was a little upset considering I didn't give her my number to use.

The room was very spacious and pretty clean, but the stove had flashing red lights, didn't get a chance to use it. The entire property had a strong chemical smell possibly from the renovating, and I saw two dead roaches in the hallway during my entire stay.

During my 3 night stay, I had no room service. I had to go down Saturday night and throw my own trash and ask for replacement towels as no one came by. Also the first night, my restroom door locked from the inside and the manager on duty just handed me his multi tool thing to try to wiggle it open.

Self

8/10

Excellent

15 Nov 2024

Brien

Hotel was under construction and toilet would barely flush toilet paper causing you to have to flush multiple times. . Overall good stay outside of those two minor things.

Leisure Family_with_children

10/10

Exceptional

10 Nov 2024

Debbie

Amazing place to stay. Would highly recommend it.

Business

10/10

Exceptional

07 Nov 2024

Debbie

Wonderful place. Would highly recommend.

Business Family

10/10

Exceptional

07 Nov 2024

Matthew

Enjoyable

Very clean and comfortable.

Partner

10/10

Exceptional

02 Nov 2024

Laura

Fun time w my daughter

Friends_and_family Family

10/10

Exceptional

20 Oct 2024

Steven

Great staff & guest service that was lead by the Manager on Duty.....Tracey Marner. Tracey, and staff, always greeted you with a warm hello and a friendly smile. They were most helpful.

I will return to this property when I travel to Colorado Springs, however, I'll wait until the remodel is finished. Too much of a mess and some inconveniences like parking when the house is full, because of all the containers on site. Common areas also showed signs of where remodel/construction was occurring.

Self

10/10

Exceptional

02 Oct 2024

Shunda

Property did have construction but didn't disturb my activities

Leisure Self

8/10

Excellent

01 Oct 2024

Albert

Out of the way location.

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

Paul

Years of use and disrepair. More of a Administrative decision

10/10

Exceptional

08 Sep 2024

Gregory

Liked it

Business Self

4/10

Poor

16 Aug 2024

Anne

The furniture and finishes in the room were very outdated and worn.

The windows were not locked when I arrived - concerning as I was on a first floor overlooking a parking area.

The bathroom was not very clean. The dishwasher needed to be emptied when I arrived. Not my job unless I loaded and ran it.

10/10

Exceptional

12 Aug 2024

Tammy

Great!

Great renovations, great breakfast, very quiet.

Partner

10/10

Exceptional

10 Aug 2024

Gregory

This property is updating and has a number of construction limitations. Even with that my stay was very comfortable. Breakfast buffet needs a little innovation.

8/10

Excellent

05 Aug 2024

Monica

Property needs update. Room was not the cleanest. Beds were nice . T.V. too

10/10

Exceptional

04 Aug 2024

Nathaniel

Great staff, nice rooms, tasty breakfast

Leisure Family

8/10

Excellent

04 Aug 2024

Irina

Clean rooms and good location.

Leisure Family

10/10

Exceptional

04 Aug 2024

Alison

Excellent family hotel

We came down for an event at FOF, and found the hotel to be extremely conveniently located, clean, comfortable and loved the suites, so that we could put the kids to bed earlier than the parents!!!!

Friends_and_family Family

8/10

Excellent

30 Jul 2024

Bambi

So close to a great little shopping center, great staff!

Leisure Family

4/10

Poor

29 Jul 2024

Alexandra

The property is under extensive renovations. They did not let us know about this before our arrival. Upon check-in, the property manager insinuated that, because we booked through Expedia, the hotel could not let us know about the current renovations. The fitness room and pool were closed. We received a newly renovated room, and we were surprised to find out that the stove did not work, and the bathroom didi not have any towel hangers. We announced the front desk who told us that the situation is the same with all renovated rooms. The common laundry was very dirty, the contruction workers were making heavy use of it. We asked the property manager about a discount for our stay, and he told us that we need to contact Expedia, and that Expedia should call him about the discount. We did that, and spent a long time on the phone with Expedia staff, who finally managed to get hold of the propery manager. To our surprise, Paul, the property manager offered us only one thing: the possibility of checking out early with no penalty. We did not take this offer. We are very dissapointed about how this situation was handled by the hotel management. On the plus side, the room was clean, we had room service almost every day, and the bed was comfortable. We had a decent stay, but we would clearly not recommend this hotel.

6/10

Pleasant

28 Jul 2024

Nicole

The room was spacious. It was nice having a fridge with ice in the room. And the free breakfast was good. We were told there were no cribs because they are on back order. We specifically chose this hotel because it said there were cribs available. Our baby had to sleep on the floor in the closet. Also, there was a leak in the bathroom the first night. It made a mess all over and hit you when you used the toilet.

Friends_and_family Family

4/10

Poor

12 Jul 2024

Natalie

This property was under heavy renovation and we were not alerted to the inconveniences this caused with our room, parking availability, property safety, and all facility amenities. The pool and fitness center were closed and the parking lot was more than half full of dumpsters, open shipping containers, contractors and piles of construction garbage. One manager was marginally helpful, but otherwise we were repeatedly told \"Hotel staff should have know about this in advance, we can't do anything about third party bookings.\"

Leisure Family

10/10

Exceptional

06 Jul 2024

Brenda

Fast, easy check-in. Fantastic room. Only complaint was the pool was not in service.

Leisure Partner

4/10

Poor

19 Jun 2024

Verified traveler

Our reservation was for 2 queen size beds and the beds we git were full size. On our arrival the room we were assign did not have working AC. The staff was accommodating and pleasant.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

april

Friendly

Reserved 5 rooms. Receptionist was very nice and welcoming

Partner

10/10

Exceptional

26 May 2024

James

GREAT PLACE TO STAY

STAFF WAS AMAZING AND VERY FRIENDLY CURTIOUS AND THE MANAGEMENT WAS ALSO PICHING IN TO KEEP HOTEL LOBBY CLEAN

Friends_and_family Family

8/10

Excellent

21 May 2024

Joyce

The property is under renovations. So parking was limited due to dumpsters. Wallpaper was being repaired as well as other areas. But the staff is fantastic.

Leisure Family

8/10

Excellent

20 May 2024

roger

Under renovation

We had booked a king room and the desk staff \"upgraded\" us to a suite, which was nice, but the two beds that were there were both full size, a little tight for us to sleep together.
Otherwise, the hotel is in renovation now, but we didn't know what progress had been.
Also, the tv remotes were semi-functional.
While we didn't need the suite for what was a quick, one night stay, I would have still preferred a king room.

Partner

6/10

Pleasant

18 May 2024

Deven

The hotel is in the process of renovation. If I knew that ahead of times, I would have reserved another hotel nearby. The hotel facilities are average hence the renovation but the location is safe and quiet and close to restaurants and interstate highway.

Leisure Family

6/10

Pleasant

09 May 2024

Adam

Worn out furniture, room need refresh, paint, deep cleaning.

10/10

Exceptional

16 Apr 2024

Fiona

All staff was great as always. They are updating the property so there was work being done. But it was quiet and clean.

10/10

Exceptional

12 Apr 2024

Katherine

Staff was very courteous and friendly.

4/10

Poor

08 Apr 2024

Par

The property is in the process of being remodeled. I'm sure it will be lovely when finished.
It was a bit rough at this point.

10/10

Exceptional

22 Mar 2024

Thomas

Check in service was excellent, very friendly and helpful.

Leisure Self

6/10

Pleasant

01 Mar 2024

Verified traveler

Hotel rooms are very outdated. Our room specifically had torn window blinds. The bathroom was worn, especially the tub. The room furniture, couch and chair, were uncomfortable and worn. The hotel is currently going through major renovations that when completed, will make the hotel awesome.

Partner

10/10

Exceptional

17 Feb 2024

José

Will stay here again

Tricia was very nice and friendly, breakfast area was clean and good looked good. 😌

Partner

8/10

Excellent

15 Feb 2024

Hans

The staff and housekeepers were very helpful and friendly. The breakfast was nice. The location was perfect especially since it snowed for 36 hours. The hotel is being renovated but I didn’t hear any noise. The bedding and pillows were old and uncomfortable. I have never had a room with such oddball bedding. Please update that along with the building.

Business

10/10

Exceptional

29 Jan 2024

Robert

The staff were all so friendly and accommodating! The breakfast spread was fabulous. The property was very quiet.

Leisure Pet

10/10

Exceptional

28 Jan 2024

Orville

Very nice place

Leisure

10/10

Exceptional

12 Jan 2024

Stephanie

Loved our stay. Rooms were nice and location was very convenient

8/10

Excellent

05 Jan 2024

Mariah De La

Great breakfast, except on the last day a woman started cleaning breakfast up at 9 & we were told breakfast was over at 10.. room was very spacious, parking was great. Amenities were great as well.
Will defiantly stay here again

Leisure Family_with_children