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Best Western Gallup West

Gallup - NM · United States

111 Twin ButteView location

8.6/10Excellent1,270 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Gallup West

With a stay at Best Western Gallup West, you'll be within a 10-minute drive of Gallup Cultural Center and Gallup Indian Medical Center. This hotel is 12. 8 mi (20. 6 km) from Fire Rock Navajo Casino and 28. 9 mi (46. 5 km) from Navajo Nation Museum.

Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Be sure to enjoy recreational amenities including our fitness center. For your convenience, a complimentary breakfast is served daily from 6 to 10 a. m. Featured amenities include complimentary wired Internet access, a business center. Free self parking is available onsite.

Read more about this hotelShow less

With a stay at Best Western Gallup West in Gallup, you'll be within a 10-minute drive of Rio West Mall and Plaza del Norte. This hotel is 6.1 mi (9.8 km) from Rex Museum and 6.1 mi (9.9 km) from Richardsons Trading Company.

Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 35.00 per pet, per night
    • Late check-out fee: USD 17 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Rio West Mall 8.7 km / 5.4 mi
Rex Museum 9.8 km / 6.1 mi
Richardsons Trading Company 9.9 km / 6.1 mi
Mesa View Plaza 9.9 km / 6.2 mi
Plaza del Norte 9.9 km / 6.2 mi
Gallup Flea Market 10.2 km / 6.3 mi
Gallup Cultural Center 10.2 km / 6.4 mi
El Morro Theatre 10.3 km / 6.4 mi
Babe Ruth Park 10.7 km / 6.6 mi
Samson Lake 10.7 km / 6.6 mi
Gallup Indian Medical Center 11.7 km / 7.3 mi
Fire Rock Navajo Casino 20.6 km / 12.8 mi
Red Rock State Park 23.2 km / 14.4 mi
Red Rock Museum 24.1 km / 15 mi
Red Rock Park Rodeo Grounds 24.1 km / 15 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 6
  • Number of floors (main building): 3
  • Suites
  • Connecting rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 39 more facilities & services
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired InternetExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • ShopExtra charge
  • Gym
  • Newspapers
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Conference room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater poolExtra charge
  • Indoor heated pool: 1
  • Hot tubExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable5 photos

    Best Western Gallup West

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Gallup West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Gallup West

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Ironing set
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 28 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable6 photos

    Best Western Gallup West

    Room Accessible-Two Queen Beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Fridge
    • Mini fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Best Western Gallup West

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Living room: 1
    • Wi-fi
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 28 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Best Western Gallup West

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Best Western Gallup West

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Gallup West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Best Western Gallup West

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Best Western Gallup West

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Gallup West

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Gallup West

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Gallup West

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Gallup West

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Gallup West

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Best Western Gallup West

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Gallup West

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Gallup West

8.6
Excellent
1,270 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
22 Jul 2026
Frank
Needs maintenance. Beds very comfy, bathroom clean. Blind broken.
10/10
Exceptional
22 Jul 2026
Gayle
Always a good place to stay in Gallup!
8/10
Excellent
20 Jul 2026
Laura
Ok place for a one night stay
Partner
8/10
Excellent
19 Jul 2026
Rick
basic hotel, right for the money
Family_with_children
4/10
Poor
19 Jul 2026
Kami
Manager who checked us in was rude and generally unhelpful. Tried calling a number of times but never picked up the phone. Facility was nice but bed and pillows were uncomfortable and A/C was noisy and outside environment was anything other than quiet. Stay elsewhere!
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Courtney
The breakfast wasn't good. Also had a random drunk guy grab and try to open my door. Property staff was nice. Personally I wouldn't stay here again. Don't feel safe having people trying to get in your room.
Partner
6/10
Pleasant
17 Jul 2026
Thomas
Very basic place to stay. Nothing too exciting for us
Partner
10/10
Exceptional
15 Jul 2026
Jean
We had a restful and enjoyable stay here.
Partner
8/10
Excellent
12 Jul 2026
Humberto
Clean parking area and grounds. Hallways and public area well maintained and clean. Hotel room clean and spacious. Ac worked well kept room cool when needed. Shower pressure was great. Swimming pool temperature was warm and clean. Staff was friendly quick check easy check in. Breakfast was a good selection of items. Eggs with ham hash browns, yougurt, breads oatmeal with different toppings. Juices milk coffee tea and waffle maker.
Family_with_children
6/10
Pleasant
12 Jul 2026
Jo Ann
This hotel worked for our needs on our travels to Colorado.
Partner
6/10
Pleasant
12 Jul 2026
DavidorTonya
I wish I could give this stay a better rating because the staff was awesome. The room and the breakfast not so much. The grout all around the bathtub and around the ceiling just looked dirty and old and brown black. Bed was comfy, but pillows were not. The breakfast left so much to be desired. It’s in a very small enclosed area and if somebody is making waffles, they block half the area. They were out of quite a few items so we actually ended up just getting coffee, grabbing a piece of fruit and having breakfast on the road.
Partner
10/10
Exceptional
10 Jul 2026
Michael
.
8/10
Excellent
08 Jul 2026
nathan
Staff was friendly and helpful
Family_with_children
2/10
Poor
02 Jul 2026
Rovaughn
Unclean, and just not up to standard. You will be in a non smoking area and still
Smelling smoke from the vent. Dont go there! Choose somewhere else for ur stay. It was only a few hrs and we were out.
Family_with_children
6/10
Pleasant
01 Jul 2026
Melinda
We booked our room based of ratings (8.6), that was not what we found. Our room left a lot to be desired. The curtain didn’t even cover the window and was tacked on, the bathroom floors were not clean, we literally ran out of toilet paper (we were there for less than 12h total)and no extra roll in the room. The front desk clerk was friendly but knew nothing about the area. Overall mediocre stay.
Partner
10/10
Exceptional
01 Jul 2026
Latisha
The room was clean but the linen were dirty had stains and hair on it
Family
6/10
Pleasant
30 Jun 2026
Diane
The room was clean and food was good. The staff was very friendly and helpful. The only problem I had was with the toilet. Being a senior citizen the toilet is very short and no hand bars to help you get up.
10/10
Exceptional
29 Jun 2026
Barbara
The room was clean and spacious, The staff was very polite and knowledgeable. Parking was very convenient.
Family
10/10
Exceptional
29 Jun 2026
Diana Faith
We feel safe here and the rooms are big. Thank you staff.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Ernest
It was a quiet place to stay
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Sal
The check-in process was quick and painless. The room was clean and spacious. I would stay there again.
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Eduardo
Clean room, nice staff, quiet
Family_with_children
10/10
Exceptional
24 Jun 2026
Sean
Really clean room. Highway convenient.
Family
6/10
Pleasant
24 Jun 2026
Patricia
This is an older hotel that’s right on the interstate. The staff was friendly and parking is mostly on the side of the building. The breakfast was not that good but the lady attending it was so sweet and helpful. I probably would not stay here again.
Partner
8/10
Excellent
23 Jun 2026
tom
The area the hotel was in was not the best. The clerk said the cars “don’t get broken into that often.”
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Elenore
I was not impressed with the cleanliness (or lack thereof) of the bathroom floors/walls especially. I honestly tend to expect better of a Best Western property.
6/10
Pleasant
22 Jun 2026
John
Parking is a challenge. Lot is way, way too small for the property.
Breakfast was cold, and we ate early.
Not at all impressed!
Partner
2/10
Poor
22 Jun 2026
Laura
From the moment we arrived there was a beeping smoke detector a few rooms away that we could hear clearly. We asked for it to be resolved and it never was. This made for an awful night’s sleep. I tried to call the front desk, but the phone in our room didn’t work. The phone number for the hotel listed on the room phone was a disconnected number. Bathroom had mold on tile around the wall and even on the floor tiles near the bath.
Partner
8/10
Excellent
22 Jun 2026
Sam
Clean and comfortable rooms. Staff was friendly. Clean and comfortable rooms.
Negatives were, the toilet was behind a wall next to sink. Very narrow area ,felt closterphobic and not much room to do your business if you know what I mean. Other than that bathroom was very nice, large vanity.
Breakfast-dry overdone sausage,flavorless eggs & has browns. (Went next door to has station and got breakfast burrito)
Partner
4/10
Poor
21 Jun 2026
Annette
Our room was very run down. The bathroom floor tiles were cracked. The window cover was hard to figure out and the remote was in poor shape. It did not block the outside light effectively. I guess next time we will pay a little extra for a nicer room.
Friends_and_family Family
8/10
Excellent
19 Jun 2026
Billy
Overall a good place to spend a night or two.
10/10
Exceptional
16 Jun 2026
Mikayla
great place to stop on our roadtrip
8/10
Excellent
16 Jun 2026
Christina
Room was descent but the sheets were soso and the free breakfast was awful!
Family_with_children
10/10
Exceptional
15 Jun 2026
Steven
Clean room staff was easy to work with
Self
8/10
Excellent
14 Jun 2026
Tammy
All the staff were friendly and helpful. Comfortably clean !
8/10
Excellent
14 Jun 2026
Steven
I go to this hotel somewhat regularly because of the superchargers being right on property. It's a good stay though there's a little bit of deferred maintenance in some of the rooms these days.
Partner
8/10
Excellent
12 Jun 2026
Edward
This place is pretty dated and needs a little renovation. But the room was large and the bed was comfortable. If we stay in Gallup next time, we’ll stay here again.
Partner
10/10
Exceptional
12 Jun 2026
Richard
Comfy beds. Nice clean rooms.
Partner
10/10
Exceptional
09 Jun 2026
Aldo Guillermo
Todo excelente solo el desayuno muy básico
Friends_and_family Family
6/10
Pleasant
09 Jun 2026
matthew
The room was large, the toilet was NOT meant for large people and the 4 am domestic dispute in the adjoining room was NOT dealt with 😔
Partner
8/10
Excellent
08 Jun 2026
Jaylene
Was a nice place to stay, good breakfast
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
Arlene
Room was OK, but the breakfast was absolutely terrible. There’s no half-and-half, The breakfast came with watered down scrambled eggs, a chicken, patty, and some hashbrowns. It was nothing to write home to mother about. The room was reasonably clean and the bed was reasonably comfortable,and other than that. I probably would not stay here again as the part of town that this best western is in had no restaurants on a Sunday to eat dinner in that was open so one star for that.
Partner
8/10
Excellent
08 Jun 2026
Bencita
The place was nice and clean. Parking only on east side of building. Some maintenance needed outside.
Friends_and_family Family
8/10
Excellent
05 Jun 2026
Jane
Parking was okay, a lot of spaces for electric cars. No place to safely walk the dog, although our room was dog-friendly and we paid the dog fee of $35.
Pet
10/10
Exceptional
05 Jun 2026
Glennie
I've traveled for 3 weeks and this hotel had the best all round breakfast and cleanliness. Not only that they accept pets.
Pet
10/10
Exceptional
03 Jun 2026
MaryCruz
Staff
Family_with_children
10/10
Exceptional
02 Jun 2026
cathy
Nice place to stop
Self
4/10
Poor
02 Jun 2026
Loren
Not as clean as I would expect.
Partner
10/10
Exceptional
31 May 2026
Ashley
Clean room, basic amenities, great breakfast and friendly staff
Partner
10/10
Exceptional
30 May 2026
Mary
Staff was nice, rooms were clean, breakfast was good. We were very happy with our stay!
Partner
10/10
Exceptional
22 May 2026
john
room was clean and the breakfast was very good.
Self
10/10
Exceptional
21 May 2026
CHERYL
Breakfast was fantastic. Hotel very welcoming.
Pet
8/10
Excellent
20 May 2026
Crystal
Room was clean and breakfast was good.
Partner
8/10
Excellent
19 May 2026
Fred
East to park and hotel was clean. We didn't have breakfast so can't tell you about that. Staff was great!
Partner
6/10
Pleasant
19 May 2026
Christopher
Bathroom tub needs maint attention. Visible mold around shower nozzle. Bathroom amenities behind competition
Family_with_children
10/10
Exceptional
19 May 2026
Kim
Very nice room. Excellent handicap parking and handicap accessible room. Breakfast was great and the counter staff was polite and helpful.
Family
10/10
Exceptional
18 May 2026
Stephen
Nice value
Partner
8/10
Excellent
18 May 2026
Angela
Basic hotel. Clean. Staff was friendly. Only stayed one night but pretty basic
Partner
10/10
Exceptional
16 May 2026
Cheryl
Clean, updated, comfortable room; comfy beds, good breakfast, nice location and well maintained property. Would stay here again😁.
Partner
10/10
Exceptional
14 May 2026
Michael
The property was in good shape. But the TP holder in our bathroom was loose and about to come off the wall. The A/C was a little noise during the night when it turned on.
Partner
10/10
Exceptional
13 May 2026
john
the property was well maintained it was a pleasant stay . The room was very clean and comfortable I got a good nights sleep which I needed. Breakfast was very good giving me a good start for the day. the staff was friendly and helpful I highly recommended this hotel and I will stay there again.
Self
6/10
Pleasant
10 May 2026
EMILY
Breakfast was surprisingly extensive. Pool was a hit. Older property
8/10
Excellent
08 May 2026
sergio
An average overall
Partner
6/10
Pleasant
07 May 2026
Debra
The room was clean and tidy and the stuff were polite. It was nice to have breakfast, although I wish they would extend the hours a little. Breakfast is usually from 6:00 a.m. to 9:00 a.m., which is pretty standard but it'd be nice if it was till 10:00 a.m. However, the mattresses were terrible. My husband and I were up every 2 hours tossing and turning. They are coil mattresses with either little or no topper. This is an econo hotel so I guess you get what you pay for.
Partner
10/10
Exceptional
07 May 2026
Debbie
Wonderful breakfast and friendly staff
Partner
10/10
Exceptional
05 May 2026
Cindy
Very friendly and helpful
Self
2/10
Poor
01 May 2026
Antoinette P
I have had good experiences with all Best Western stays but I have had problems with Expedia. We did not stay as we were unable to travel due to health. I cancelled this by phone and email but was charged $113.77 plus $9 travel protection on 9-15-2025. I want a credit for this amount from Expedia. I do not want to do business with them.
10/10
Exceptional
01 May 2026
Leondro D
Great stay.
Family_with_children
10/10
Exceptional
26 Apr 2026
Challen
Hotel was so clean! Beds were super comfortable! Great stay!
Partner
10/10
Exceptional
25 Apr 2026
Lisa
The parking was very convenient. The room was spotless and very comfortable. The staff was helpful and friendly. I didn’t make it to breakfast but it still smelled good when I walked thru after it had been put away. If I was to find a complaint the interstate noise was a little bothersome but it didn’t keep me from sleeping well.
Self
10/10
Exceptional
25 Apr 2026
Robert
Comfortable, well maintained room
Self
10/10
Exceptional
25 Apr 2026
Deborah
The room was very nice, clean, quiet. The staff was friendly and helpful
Partner
10/10
Exceptional
24 Apr 2026
Gayle
Parking was convenient. Breakfast was ok. It was a typical hotel breakfast.
Partner
8/10
Excellent
23 Apr 2026
Larry
Comfy beds, decent breakfast
Family
8/10
Excellent
20 Apr 2026
Judy
Breakfast was fine.
Partner
10/10
Exceptional
16 Apr 2026
John
This place was great...everything was perfect! The room was clean, beds were comfy & linens were fresh & soft.

The staff were friendly & helpful.

Breakfast was great, & these guys had diagonally sliced kielbasa-style sausages instead of the usual links or patties. . .yummy!

Parking was fine & safe, but small lot.

Thanks to All here for making the first day of our vaca even better!
Partner
6/10
Pleasant
13 Apr 2026
Nancy
Staff was helpful, breakfast was good, bathtub had hair in it & did not look clean. Hotel needs to be upgraded, rooms have a worn look.
Self
10/10
Exceptional
12 Apr 2026
Michael
Was a great room on the third floor. there was only one problem and that was with the A/C making noise, I told management and there were going to have maintenance check out the trouble. other than that everything was great. will be staying again on the return trip.
Partner
10/10
Exceptional
10 Apr 2026
wolfgang
Good breakfast nice parking space.
Family
10/10
Exceptional
09 Apr 2026
harold
great stay for us
Family_with_children
10/10
Exceptional
06 Apr 2026
GREG
convenient near the freeway
Business Self
10/10
Exceptional
01 Apr 2026
Gary
Clean room,friendly staff,good breakfast,good location and safe.
Family
8/10
Excellent
30 Mar 2026
Judith
Breakfast was good and varied. Beds were comfortable.
Ice machine was broken on 1$t floor.
When asked to preregister on line the pet fee was 30. However at the hotel they insisted on 35.
Pet
10/10
Exceptional
30 Mar 2026
Blanca
The staff was great. Breakfast was good.
Pet
2/10
Poor
30 Mar 2026
Latisha
Food could’ve waaayy better. Restroom cover was peeling
8/10
Excellent
25 Mar 2026
Lisa
Staff was friendly and property is clean. All amenities were nice and well kept. Thank you for a good nite sleep.
6/10
Pleasant
23 Mar 2026
Lee ann
Lotion, TP & Kleenex all smelled like cigarettes. Not much knowledge of places to eat dinner-room seemed clean, bottom sheet kept coming off the corners in the night. Just don’t feel it was up to Best Western standards
Partner
10/10
Exceptional
22 Mar 2026
Wallace
Clean
10/10
Exceptional
22 Mar 2026
Carol
Room was clean and nice property however we found the pet fee to be excessive at $35 for a 16# little dog that doesnt shed bark and is potty trained!
10/10
Exceptional
19 Mar 2026
Tom
This motel is an excellent value for the money I paid. The only thing I did not like was that it was located miles from any decent restaurants.
Gallup, New Mexico is just a place to stop on your journey, not a place to visit.
10/10
Exceptional
17 Mar 2026
Christopher
Property is great and very clean. Only complaint is that the walls are a bit thin, can hear kids thumping around late and early in the morning. Cant help the behavior of guest but over a good stay.
Family_with_children
4/10
Poor
16 Mar 2026
Marcelina
Pillows are old n smells . Looks dirty and stained dirty comforters.
10/10
Exceptional
15 Mar 2026
Terry
Nice staff, the location was convenient to get on and off the interstate. The room was clean and comfortable.
Partner
10/10
Exceptional
15 Mar 2026
Leondro D
Great location. Off the freeway
Family_with_children
10/10
Exceptional
10 Mar 2026
Barbara
Overnight stay was fine bed and bathroom was clean
6/10
Pleasant
05 Mar 2026
Kevin
Would likely look for another property if staying in Gallup in the future.
Partner
6/10
Pleasant
04 Mar 2026
Faith
It is an ok place to stay. Skip the morning breakfast it was not good. Area is ok.
Family
8/10
Excellent
04 Mar 2026
William Frank
Very comfy and clean.
Friends
10/10
Exceptional
02 Mar 2026
Russ
The staff is very nice. There was a line of people checking in, the clerk lady was very patient, kind and processed guests quickly.
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Michael
Stay was great ..

Location & surroundings

Best Western Gallup West
111 Twin Butte, Gallup, United States

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Best Western Gallup West

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