Name: Rodeway Inn Gallup
Address: 3275 West Highway 66 Hist, Gallup, 87301, US

10/10

Exceptional

02 Aug 2026

Tom

I've stayed here couple of times now and the hotel is clean and comfortable. Customer service is great compared to the Flagstaff az location. Also this property is in better condition than the Flagstaff az location.

8/10

Excellent

26 Jul 2026

Maria

The staff were friendly and professional

8/10

Excellent

25 Jul 2026

Leander

Good place to stay when a budget

10/10

Exceptional

19 Jul 2026

Tom

Room was clean and very quiet.

Self

10/10

Exceptional

18 Jul 2026

Larry

Great location right off the highway. Clean comfortable rooms. Friendly staff.

Partner

10/10

Exceptional

12 Jul 2026

Brittani

Great room for the price. Everything was clean and the beds were comfortable. The staff was very friendly. Breakfast was continental but was still good. We would definitely go back

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Tom

Very clean rooms and comfortable.

Self

10/10

Exceptional

11 Jul 2026

Bethany

S this was a wonderful stay. The staff was very friendly and helpful. The room was very clean and smelled nice. There was a little wear and tear on the walls but nothing major. Beds were clean and comfortable. Everything about the stay was lovely. If I came through Gallup again I would definitely stay here.

Family_with_children

10/10

Exceptional

10 Jul 2026

Amanda

Staff was amazing and helpful

2/10

Poor

12 Jun 2026

Oscar

The AC did not work. The building was old and not well maintained. The towels were stained and no washcloths were available. The staff was rude and offered no apologies for inconvenience or filth. We checked out and continued on our way. Sometimes, reviews are skewed, but I encourage you to heed the warnings and select another location.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Daniel

Staff was pleasant and helpful. Checking in was a breeze and overall felt safe. Room was older but everything worked fine.

Self

8/10

Excellent

10 Jun 2026

Tim

The hotel is a bed to sleep in and that's what I needed. The tv didn't work and the room showed obvious signs of wear but that's ok. The guy at the front desk didn't seem super happy to be there either but the stay was fine.

Self

8/10

Excellent

10 Jun 2026

John

Overall a clean and well staffed facility. Sure would have liked a more expansive breakfast though, even if costing a few bucks more.

Family

2/10

Poor

10 Jun 2026

Martha

Just dont go here. They advertise free wifi; however, they have a laminated sign that says NO WIFI at the registration desk. I asked specifically before checking in, is the wifi working? I was told it was, it was a LIE! It never worked and when I checked out they admited that it is not working. The room was dirty, and the bed was hard and horriable. Free breakfast had NO protien of any kind. It was the bare minimum, and not at all what I would expect from a choice hotel. Needs MANY maintance items done, and in disrepair. Just don't go here, you will be happy somewhere else.

Self

8/10

Excellent

07 Jun 2026

kai tho

Clean room. No wifi. Minimum breakfast. Overall, good sleep.

10/10

Exceptional

29 May 2026

Rj

No comment

Self

4/10

Poor

25 May 2026

abdullah

Honestly, I don’t know how properties like these exist to stay in business.
The Wi-Fi was down, the refrigerator was noisy, the air conditioning unit has coming off the way, the hair dresser didn’t work ( fan was burnt, just turned orange but no fun).

I would stay elsewhere.

Friends_and_family Family

8/10

Excellent

24 May 2026

Dominic

Just a place to stop for the night.

8/10

Excellent

19 May 2026

Deon

Place was nice n quite close to stores and right off the freeway

Family_with_children

8/10

Excellent

18 May 2026

Peter

Staff was helpful. Breakfast was solid. Elevator?

Self

10/10

Exceptional

15 May 2026

Janet

.

Partner

10/10

Exceptional

14 May 2026

Gene

$50 deposit. I was ready to go and they were not (check the room) I don't know. I guess the area sucks, and that includes everyone?

Self

10/10

Exceptional

09 May 2026

Sonia

Good accommodations for a great value. The room was clean, loved that we didn’t have to let the water running to get hot water, it ran quickly and plenty. It had a working tv on the first click on. The A/C unit was loud and in need of cleaning but overall we enjoyed the stay.

8/10

Excellent

09 Apr 2026

Gregg

Pretty easy in-out
Quick check in
Lights and TV worked, which seems to be a rare occurrence.

Pet

8/10

Excellent

31 Mar 2026

Kendall

It was fine but the staff was amazing

Friends_and_family Friends

8/10

Excellent

31 Mar 2026

Kendall

It’s definitely outdated but I just needed to get the room to get from point a to point b. I wish the breakfast had more options. My favorite part was the staff and how nice they were.

Friends_and_family Friends

6/10

Pleasant

30 Mar 2026

Sean

Clean room. Quiet stay. Address listed on Hotels.com was wrong as Rodeway had moved further down the road. Thankful for another hotel giving us directions. That said, seemed like Rodeway had moved into what was once another hotel and was in the process of painting over and rebranding the location.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

edison

Ss

Friends_and_family Friends

10/10

Exceptional

17 Mar 2026

edison

Good

2/10

Poor

15 Mar 2026

Grace

Terrible room, could see the hallway when door was latched, tub was broken and staff was horrible and rude , felt very unsafe! Breakfast was non existent even after having it advertise, not only online but on their sign right outside!

Family_with_children

6/10

Pleasant

10 Mar 2026

edison

Clean and quite

Self

8/10

Excellent

25 Feb 2026

Aric

Good

10/10

Exceptional

23 Feb 2026

Askar

Quiet, clean, affordable

Self

2/10

Poor

22 Feb 2026

Verified traveler

The rooms didn’t feel comfortable to stay in, the bed looked like it had bugs. The heater smelled like it wasn’t properly maintained.

Friends

10/10

Exceptional

21 Feb 2026

Kristijan

Staff was friendly and the room was good for the price. Would definitely visit again.

Self

8/10

Excellent

20 Feb 2026

Sylvia

Room was clean.
Staff was respectful

Friends

8/10

Excellent

12 Feb 2026

Jerren

Good

Leisure Partner

8/10

Excellent

05 Feb 2026

Constance L

Clean. Needed some updating, maybe remove that nasty blue carpet. Update the tile in the shower

Leisure Pet

10/10

Exceptional

16 Jan 2026

James

GOOGLE MAPS IS WRONG. The hotel is at Exit 16; not all the way across town. Courteous staff, clean rooms, typical continental breakfast--enjoyed my stay.

Leisure Self

2/10

Poor

14 Jan 2026

Tully

I checked in Jan 10th and checked out Jan 12th. After check-out, I realized I left my phone behind. When I arrived home, which is about 3-hours away from Gallup, NM, I called Rodeway on Jan 13th. The front desk staff was very nice to inform me that my phone was located and was available at the front for pick-up. I informed the front desk staff that I would be there late, around 8 P. M., because I was working and couldn't drive to Gallup unitl after 5 P. M. The staff said phone would be there. I made my way and arrived and the staff, a drag queen, was already rude and told me there was no phone. The drag queen worked the evening shift. I told the staff to call the other staff and was told, I already called and she's not picking up. Without even contacting owner/manager, the drag queen was rude to me. I left, decided I would stay there and wait until 7 A. M. for the other staff to talk to. I returned to check and that drag queen was extremely rude checking me in. No customer service...nothing. Then the owner/manager walked out from the back office and I immediately approached him and explained what happened. He pointed to the phone and said it's right there. The drag queen picked up my phone from next to the computer monitor. My phone was sitting there all this time and was told it was no where to be found. I got my phone back, but I believe the drag queen was going to steal my phone should I have not returned. It was why I rated the customer service horrible.

8/10

Excellent

11 Jan 2026

Sean

Nice front desk. Clean room.

Business Self

10/10

Exceptional

03 Jan 2026

Douglas

Clean and comfortable, good bed and pancake breakfast.

Leisure Partner

8/10

Excellent

31 Dec 2025

LUZ GIOVELYN

Good value for money.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Amit

Good service

Leisure Family

10/10

Exceptional

25 Dec 2025

yadira

Clean rooms

Friends_and_family Family

6/10

Pleasant

20 Nov 2025

Kenneth

the room was nice person working in the breakfast area was nice but they didnt have any milk for the cerial

Self

8/10

Excellent

15 Nov 2025

Patrick

Friendly staff...fresh breakfast and i like the hospitality.

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Amanda

Everything was good I liked it but the only thing was deposit was needed even though the times I went there no one said anything about a deposit

Leisure

10/10

Exceptional

25 Oct 2025

Arthur

Everything was good

Business

8/10

Excellent

23 Oct 2025

Delbert

Good healthy breakfast

Self

10/10

Exceptional

19 Oct 2025

Michael

The staff was very nice and the rooms were clean!

Leisure Family

8/10

Excellent

27 Sep 2025

Patricha

Beds are to hard and need bigger pillows than just little square ones. But room was clean and staff was very friendly

6/10

Pleasant

25 Sep 2025

Diane

Parking was good, we cam with a travel trailer. Staff was ok. Room was ok for the price.

Partner

10/10

Exceptional

24 Sep 2025

JENNIFER

Very nice room, clean and quiet

Leisure Family

10/10

Exceptional

09 Sep 2025

Leander

Customer service

Business_and_leisure Self

4/10

Poor

31 Aug 2025

Penny L

the hotel is very nice- my air conditioner did not work in the room they gave me—they sent me to the second floor where the AC in the room worked, but there is a huge hole and water stain in the wall next to the bed. I told them to note on the computer as I don’t want to be charged for damage.

Business

4/10

Poor

30 Aug 2025

Richard

Room was in rough shape. AC and fridge were noisy. Had to change rooms. No better. Scratch this off your list; reason it was cheap. Dirt cheap !

Leisure Family

10/10

Exceptional

29 Aug 2025

Leander

Great place to stay

Business Self

4/10

Poor

29 Jul 2025

Cathryn

The bathroom had hair on the floor and the bathtub and on the toilet seat… The air conditioner in our first room did not work, but they did change rooms for us. They acted like it was a huge inconvenience so ask if we had touched anything in the room yet Yeah we did we touched everything. The next room we got was cleaner, but the air conditioner worked a little better not very good though it still stayed about 80° in the room. The free continental breakfast was a huge joke. The dog fee for the hotel is $10 per dog per night, which wasn’t too bad

10/10

Exceptional

28 Jul 2025

Tom

Great

Business Self

6/10

Pleasant

15 Jul 2025

Charlston

The staff were all SUPER friendly, loved that. The lobby was clean and well kept. Our room was clean enough but the bedding and towels were old full of holes and tattered. They must be renovating because I was woke up at 4:30am to workers working on the rooms next to mine being very load. I walked out to tons of works coming in and out, up and down the stairs and working on the surrounding rooms. Guess that was my alarm to get up and on the road so we don’t know how the breakfast was :/

Leisure Family_with_children

4/10

Poor

06 Jul 2025

Kristopher

Let’s be honest, the reason you stay at the roadway Inn is to have a place to sleep. It’s not a vacation spot. The staff member who checked me in was great. When I complained that there was no pillowcases, she took care of it right away. The room is outdated. The TV was broken. When I got up this morning and realized there was no towels, just the wash cloth and hand towels, I just used what I had after my shower. The staff person at check out was fine. Not social, but not rude either. Last night’s staff was wonderful. Would I stay here again? Probably not. The only good thing was the staff person working last night and that I got a good nights sleep. The free breakfast sucks. I don’t expect a 5 star hotel/motel, but this place was awful. It gets a second star only because of the employee who was working when I checked in.

Leisure Self

10/10

Exceptional

20 Jun 2025

Richard

Excellent

Self

10/10

Exceptional

19 Jun 2025

Verified traveler

Convenient

Easy checkin. Simple breakfast. No elevators

Partner

6/10

Pleasant

18 Jun 2025

Flynn

okay needed a place to stay

Business_and_leisure Family

10/10

Exceptional

12 Jun 2025

Joe

Everything and everyone was nice. Needed some paint on ceiling in bathroom.

Self

10/10

Exceptional

10 Jun 2025

Peter

No complaints

Self

10/10

Exceptional

28 May 2025

Paul

Nice ,big, clean rooms, great price, noce location

Leisure Partner

2/10

Poor

20 May 2025

Charlotte

The check in gave a good impression but the room smelled of cleaner of some sort! The towels were stained and the bedding smelled! The room was definitely outdated and the breakfast was ok good coffee, juice ,cereal and muffins and bread for toast and pancakes I can’t complain about that! Whatever cleaner they used was so strong I couldn’t even get that smell out of my throat and it gave me a headache and kept me awake! Definitely would not be back!

Leisure Self

4/10

Poor

20 May 2025

William

Minimal breakfast

6/10

Pleasant

18 May 2025

Reshelda

Hair all over the sheets when we first got there. Although staff waaa great and provided great customer service.

Leisure Partner

6/10

Pleasant

18 May 2025

Johannes

The room had carpet with some stains. You could also tell it was older.

Leisure Partner

4/10

Poor

17 May 2025

Melissa

Our air conditioner did not work and the it was filthy looks like it had not been clean for a while the bath room door did not close, and when we went to our room the key didn’t work and I was on crutches and I had to walk back to the office to get another key.

Leisure Family

6/10

Pleasant

08 May 2025

Angela

The room was in disrepair. The main door didn't have a safety lock and there was a gap on the door so wide i could see people walking in the hallway.. I was in the shower and glanced past the curtian to see a major amount of feces on the bottom part of the commode and on the wall. A used razor was poking from behind the mirror. A hole in the shower faucet whi h sprayed everywhere except me.

Leisure Pet

6/10

Pleasant

04 May 2025

Ma Corinne

Pros: convenient near gas and rte 66, good lighting when parked near the front entrance for security, price, front desk a little bit unfriendly at check in (but was in a better mood upon check out. Must be just tired)

Cons: multiple entrances without a secure lock and narrow hallways so exit areas are a little confusing. Pillows are small and blankets are thin. Old smell when you enter the room. Breakfast is limited to toast, butter/grape/fruit jelly spread, pancakes, OJ and coffee.

Business Family_with_children

2/10

Poor

01 May 2025

Jasmine

We have stayed at this property three times and every time the keys do not work. It is so dusty and dirty and the doors don’t seem to close right.

Leisure Family_with_children

2/10

Poor

23 Mar 2025

Cathleen

Desk Clerk refused to honor my PAID reservation despite my call to notify my late arrival due to car trouble. He marked me no-show Even Though I Was Standing There, and said I would not be charged, so I requested and received a Signed Note to that effect.
However, he DID charge my credit card through Orbitz. I have reported this incident to Orbitz who has promised me a FULL REFUND.

Leisure Family

6/10

Pleasant

08 Mar 2025

Anne

Never stayed before...overall quality cost and room...fine
Drawbacks, heater in room wasnt super great, did set it a bit high but smelled a bit of burning so turned it back down....also the blankets on bed could have been a bit thicker, for more warmth

Leisure Self

10/10

Exceptional

27 Feb 2025

Tyrell

It was very good, the staff were polite and the room was clean and the restroom and bathtub were also very clean.

Self

6/10

Pleasant

23 Feb 2025

Brenda

Property is dated but it was clean and the price was right. It is close to the interstate but quite a distance from restaurants and shopping.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Barrie

GOOD VALUE

Good value good location

Partner

10/10

Exceptional

19 Jan 2025

jeff

I liked the place

8/10

Excellent

18 Jan 2025

Jose

Quiet , parking available

Self

4/10

Poor

18 Dec 2024

Eunice

What a pet with us so maybe the pet rooms aren’t as clean as non pet rooms but the bed skirt was torn & the carpet had spots & under the desk structure a dog had peed on the wall & in the bathroom there was dirt in the corners of the floor. Noon of the side or back doors locked or latched ever.

10/10

Exceptional

12 Dec 2024

jeff

Property was clean and well kept. Gas and food were located and good variety

2/10

Poor

08 Dec 2024

Diana

The room was filthy. Some of the curtain hooks were missing. I slept with my coat on because the heater sounded like a jet engine. The shower dripped all night. I will never stay at any Rodeway Inns again.

Leisure Self

8/10

Excellent

01 Dec 2024

Erik

.

10/10

Exceptional

30 Nov 2024

George

Oksy

6/10

Pleasant

09 Oct 2024

Verified traveler

The room was comfortable. The front desk lady was rude and had attitude. The hotel was clean.

Self

10/10

Exceptional

06 Oct 2024

Julie

Great price. Comfortable beds.

Leisure Partner

4/10

Poor

21 Aug 2024

Richard

It was a good enough room for the price, but you get what you pay for. The free breakfast was very limited.

Leisure Friends

6/10

Pleasant

21 Jul 2024

Jon

The ac unit was leaking into the carpet underneath the unit. The hair dryer was broken and front desk didn't have a working one we could use. But, for the price it was fine.

Leisure Partner

8/10

Excellent

15 Jul 2024

LuAnne

Staff was super friendly. Room was spacious and clean. The air could have worked a little better.

Business_and_leisure Pet

2/10

Poor

27 Jun 2024

Larry

Property was dirty. Water stains around toilet. Carpets badly soiled and stained. Etc.