Name: Mozonte
Address: Residencial Bolonia, Managua, 13002, NI

4/10

Poor

03 Aug 2026

Myriam

Besoin d'entretien
Senteur de cigarette dans la chambre
Plancher sale
Lavabo non fonctionnel dans la salle de bain
J'avais réservé pour 2 nuits mais je suis parti la journée même

10/10

Exceptional

01 Aug 2026

Aura Violeta

El desayuno muy variado , todo estupendo muy excelente la atención del personal

10/10

Exceptional

31 Jul 2026

Carlos Davis y Miriam

Good clean room the staff Was good air conditioning excellent but the most important is the breakfast, excellent thank you Monzonte

10/10

Exceptional

30 Jul 2026

Roger

All was excellent! Will return soon!

10/10

Exceptional

25 Jul 2026

Amr

Great stay as always

8/10

Excellent

24 Jul 2026

Isabel

La habitacion estaba junto a una clase de motor que no permite un vuen descanso, habitacion numero 12

8/10

Excellent

21 Jul 2026

rodrigo

Was very good!

Self

2/10

Poor

20 Jul 2026

Gwendolyn

The staff was very unprofessional, and not helpful at all we had booked for 10 people and checked in 3 pm it was 11:20 pm when they decided to have us 6 towels after soo many attempts to get towels one of the rooms was filthy and very noise was not able to rest until after midnight had to cancel one of my nights, I would never recommend this place to no one, we had 6 kids and the restaurant closes at 10 and ta prohibit to order food to be delivered to the hotel you have to purchase food and drinks only from hotel , front desk staff sit on their phone while the desk phones rings and they don’t answer, our experience was horrible

Family_with_children

6/10

Pleasant

17 Jul 2026

Julio

Parqueo privado segun disponibilidad

Family_with_children

6/10

Pleasant

16 Jul 2026

Michelle Lea

Staff is rude. They are not respectful in how they talk to any clients nor how they treat clients. We are treated like we are an annoyance or inconvenience to them.

This place has really gone downhill over the past 2 years.

There was no hot water even though they advertised hot water. When I mentioned it to the front desk, the guy just shrugged his shoulders at me.

We are no longer able to bring in ANY food or drinks. The kids wanted pizza but they told us we couldn't bring it in ... but they don't offer it on the menu!

The food used to be awesome! This time
the food both from the buffet and the restaurant weren't good. Variety was lacking.
It was disappointing because at our previous stays it was so good. The new chef isn't cutting it.

Family

10/10

Exceptional

11 Jul 2026

Magaly

Staff members are friendly

Self

4/10

Poor

08 Jul 2026

Alejandra

Cucarachas en la habitación

Self

10/10

Exceptional

05 Jul 2026

Guillermo

La habitación justo como la describieron.

Self

10/10

Exceptional

02 Jul 2026

Octavio

Just great

Family

8/10

Excellent

30 Jun 2026

Rodrigo

Close to food

Family

8/10

Excellent

30 Jun 2026

Rodrigo

Very central, close to everything.

6/10

Pleasant

30 Jun 2026

oscar

There was some issues we stayed 3 nights and one of them nights there was no water in the bathroom so you can imaging, there was always an event at night and the people blocked the parking stalls so you had to leave the car parked in the street, the towels have had stains and one of them look like it was blood also the hotel has too many restrictions like you can’t bring food to the room or else also there was no hair dryer.

Partner

10/10

Exceptional

27 Jun 2026

Maria

Excelente ubicacion, los servicio excelente de todo el personal.
Espero volver pronto.

Self

6/10

Pleasant

26 Jun 2026

Yasser

Helpfull form friends and family Very good a scenery

Self

2/10

Poor

25 Jun 2026

Byron Jose

Deberían de capacitar al personal tanto al de recepción como el área de parqueo no fueron nada amables y estaban hablando mal de mi y mis acompañantes

Family

6/10

Pleasant

25 Jun 2026

Yoseling Andrea

This places is well located in a quiet area but some rooms need better maintenance. Some showers are very dirty.

Friends

2/10

Poor

24 Jun 2026

WILLIAM

This is not a hotel, or a motel, maybe not even a hostel, honestly it's a dump. I regret booking here but I'm glad it was just for a few hours. This place if filthy, falling apart, security is useless, they don't have parking. The breakfast is terrible. It should be shut down in my opinion.

Family_with_children

10/10

Exceptional

20 Jun 2026

Octavio Gabriel

Muy bueno.

Partner

10/10

Exceptional

16 Jun 2026

Marling

Muy buena zona

Self

2/10

Poor

16 Jun 2026

Valeska

Siempre es un problema, No me he podido bañar con agua caliente en ningunos de los dos cuartos k me cambie, la manigueta del baño da vuelta completamente y tienes k adivinar cuál es la caliente o fría y una a la vez, tienen una familia de cucarachas merodeando por donde quiera desde la más chiquita hasta la más grande, con polvo para mata cucarachas por todos lados, en las gavetas y closets, no tienen gaveteros o espacio suficiente para guardar ropa, me robaron 3 piezas del carro estando en el parqueo, me repusieron 2 piezas y me faltó 1 pieza k supuestamente la siguen “buscando”. Cada año es algo nuevo con esta gente. 😤😤 exigen demasiado y brindan tan poco. Los lavaderos para otros visitantes no sirve, no abren pork esta bien sellado. Solo 1 lavadero medio funciona y tiene ya par de años de estar así. Hoy me dejaron afuera sin poder entrar a mi cuarto por una mal confusión de mi parte pero aún así, no tuvieron la cortesía de llamarme y preguntarme señora se va a quedar con nosotros o k? Hoy es su último día, no. Ni una llamada ni nada. Simplemente dijeron no tenemos su # 😤 como será eso posible?? Si es lo primero k tienen que hacer es pedir toda la info de los clientes por cualquier emergencia. No. Simplemente me dejaron afuera y tuve k pagar una noche más para poder dormir con mi hija de 9. 😤😤

Family_with_children

10/10

Exceptional

14 Jun 2026

ROGER

Todo fue muy excelente, el cuarto co modos muy limpio y el personal muy amables y muy educados

Partner

2/10

Poor

12 Jun 2026

Alvaro

Nothing we als

10/10

Exceptional

10 Jun 2026

Duvina

Nice stay

10/10

Exceptional

07 Jun 2026

Gabriel

Todo bien

Family_with_children

2/10

Poor

04 Jun 2026

Oneyder

No hay parqueo, los carros en la calle el desayuno sin sabor sin variedad de eligir. Recepcion super mala.
Más de una hora por hacer el I greso el que estaba no tenía mucho conocimiento.

Family_with_children

8/10

Excellent

03 Jun 2026

Carlos

I had a great time in Mozonte. I recommended to stay at this place.

Friends

10/10

Exceptional

02 Jun 2026

Jennifer

The staff here are so friendly. The restaurant on property is priced well. The atmosphere is amazing. I will definitely be back for another stay.

Self

10/10

Exceptional

31 May 2026

Jessica

Second time staying here and I feel like it has only gotten nicer since last time! Rooms are pristine with cold AC and comfortable beds. The pool area is fun with good music. Just as good if not better than some other nearby hotels that are priced higher. Will definitely stay here again!

Family_with_children

8/10

Excellent

29 May 2026

German A

Todo estuvo bien. Algunos detalles con la limpieza de las almohadas y la habitación en general. Pero sí vale el precio que cobran.

Self

10/10

Exceptional

27 May 2026

Juan Jose

Todo super Bueno,excelente,limpio y los empleados un Amor,de verdad que vuelvo el año que viene con un grupo de mas de 20 personas...

10/10

Exceptional

25 May 2026

Carla

Y

10/10

Exceptional

24 May 2026

Alejandro

Como siempre el servicio en el front desk fue exeloente y rápido para el breakfast buffet pongan una tostadora para el pan y un poco de queso para el gallo pinto los atenderte muy atentos , gracias

Self

10/10

Exceptional

22 May 2026

Martha Isabel

Excelente servicio, personal amable y calificado

Self

10/10

Exceptional

17 May 2026

Waskar

Se siente como en casa, el personal sumamente amable, eficiente y servicial!
Buena ubicación, céntrico y seguro.

Self

2/10

Poor

17 May 2026

Oswaldo

Terrible. La comida del desayuno espantosa. No tenia gusto, huevos mal fritos, gallo pinto choco, los vasos tenia edor a huevo podrido. La television de la habitacion no funciono del todo, el lavamano quebrado. Un ropero que es mejor el de la india Maria. Poco profesionalismo.

Family

10/10

Exceptional

13 May 2026

Marco

Breakfast was very delicious

10/10

Exceptional

13 May 2026

Juan

Breakfast menu is practically the same every morning ( Chefs need to vary the menu)
Everything else is wonderful, I recommend this Hotel a 100 percent without doubt

Family

10/10

Exceptional

11 May 2026

Elias Obando y

I had a wonderful experience staying at Hotel Mozonte. The staff was incredibly welcoming, attentive, and always willing to help with anything we needed. The hotel has a beautiful traditional atmosphere that truly reflects the culture and warmth of Nicaragua. The rooms were clean, comfortable, and the overall environment felt safe and relaxing. The location was also very convenient, with easy access to restaurants, shopping, and many areas around Managua. I especially appreciated the hospitality and the peaceful ambiance throughout my stay. I would definitely stay here again and highly recommend it to anyone visiting Managua.

10/10

Exceptional

09 May 2026

Juan Jose

A/C keep the room very confortable, Staff very kind, the room always cleans,( breakfast almost the same every day, chefs need to vary the menu) it will be appreciated, thank you so much

Family

4/10

Poor

06 May 2026

Brenda

El personal muy maleducado.

Family

10/10

Exceptional

02 May 2026

Alexander

Mi experiencia fue de lo mejor el staff muy atentos especialmente Jose tremendo anfritrion, el staff de la limpieza muy atentos me parece muy prudencial ya despues de las 10:pm toda la adrenalina se calma alrededor de la piscina , la comida ese es un campo que no pude explorar debido a una condicion de salud pero me imagino no quedaran desanimados al final doy una alta recomendacion para estar o pasar unos dias en managua o el tiempo deseado

Well, this is an incredible place to stay the staff very attentive regarding in the different aspects like hosting, cleanning kitchen the rooms are pretty good depends not that big but not too small very good for one or two people so my experience it was very cozy I would really recommend this place to every one I hope you like it.

Self

10/10

Exceptional

30 Apr 2026

Marco

Food was good

Self

10/10

Exceptional

30 Apr 2026

Marco

Breakfast was delicious

2/10

Poor

30 Apr 2026

Karla

El peor lugar para hospedarse cucarachas por todos los lados en las noches, ruido de discomovil, servicio de restaurante pésimo, no respetan las horas de servicio y no hay cosas disponibles del menú, mala actitud y atención del personal, no respetan privacidad, entraron a la habitación sin consultar, piscina sucia por el day pass del fin de semana. Definitivamente una mala experiencia. No lo recomiendo.

Family

4/10

Poor

29 Apr 2026

FLOR

Hotel Mozonte looks very nice from the outside, but the inside was disappointing. The sheets were not thoroughly clean, and there was noise every day and night from people yelling and partying in the pool area, which is not appropriate. I also found small cockroaches in the bathroom. The stairs are in serious need of maintenance; it felt unsafe going up and down. The only good things I can mention are the hot water and the fresh breakfast, although the breakfast is the same every day.

Family

10/10

Exceptional

24 Apr 2026

Vanesa

All good , great staff

Partner

8/10

Excellent

24 Apr 2026

Maribel

No me brindaron wifi,y no me brindaron agua en la habitación, había un refrigerador,no se para q si no permitían el ingreso d bebidas?

Partner

10/10

Exceptional

15 Apr 2026

Cheryl

Staff was very friendly and extremely helpful it was so nice to have breakfast included and not have to worry about heading out to find somewhere to eat and the food looked and tasted delicious even had supper there one night.

Partner

2/10

Poor

14 Apr 2026

Maria L

Yes

Self

8/10

Excellent

13 Apr 2026

Danielle

Breakfast was good and everything was fine

Self

10/10

Exceptional

09 Apr 2026

Danilo Silva

Yes it was all good

Partner

8/10

Excellent

08 Apr 2026

Karen

Not so clean

10/10

Exceptional

30 Mar 2026

Vivian

El DJ que tienen los fines de semana en el área de piscina pone el volumen demasiado alto para el área tan pequeña, se hace un ambiente molesto, en el que ni en la habitación se puede descansar del retumbo del sonido, en un momento pedimos que bajara un poco el volumen porque ni conversar durante el almuerzo se podía y lo que hizo fue subirle mucho más para molestar, lo que encuentro sumamente irrespetuoso para con los clientes que estamos pagando hospedaje.

Friends

2/10

Poor

27 Mar 2026

Gilary

There costumer service toward the costumers was really bad. My reservation was for a bigger room but I got an small one. The front desk could not help me because they were all book. They clearly made a mistake and they said, I was the one who made it. Also they wanted me to charge me more money. Awful staff and costumer service.

Family_with_children

2/10

Poor

26 Mar 2026

Milagros

Breakfast was the same everyday qualitywas a 1 room was not to clean the restaurant at tha hotel did not have anything in tha menu they have roaches the pool was dirty not satisfied at all never stay there again.

Self

10/10

Exceptional

26 Mar 2026

Jennifer Patricia

El lugar espectacular bien central a todos lados, los empleados súper amables, desayuno riquisimo autentico, y habitación muy cómoda con aire acondicionado la verdad 10/10

Partner

2/10

Poor

26 Mar 2026

Sadis

Absolutely disappointing stay. From the moment we arrived, things were off. The room was not properly cleaned—there were visible stains, dust, and an overall musty smell that made it uncomfortable to even relax. To make matters worse, the rooms had mosquitoes, which made it nearly impossible to sleep. The staff was extremely unprofessional and came across as disrespectful. Instead of helping, they would mock or laugh at simple questions, which made the experience even more frustrating and uncomfortable. Parking is very limited, so be prepared to struggle if you have a car. Another major inconvenience is that you are not allowed to bring or order outside food because they force you to use their restaurant, which felt very restrictive. Be aware that they will also charge extra for toddlers over 3 years old, which was not clearly communicated upfront. On top of that, they will charge you if the sheets get stained—whether it’s blood or anything else—even if it’s a small or accidental stain, typically around $10–$20. The Wi-Fi was unreliable and barely worked, and many of the amenities advertised were either unavailable or poorly maintained. The bar was underwhelming and not well-stocked. At night, they shut all the lights down and there is no staff available—only a guard outside the gates—so if you need anything, you’re basically on your own. Overall, this place does not match what is advertised at all. I will not be returning and I would not recommend this hotel.

Family_with_children

10/10

Exceptional

25 Mar 2026

Xiomara

Todo bien

Family_with_children

10/10

Exceptional

25 Mar 2026

Marjorie

Excelente servicio, me encanto me sentí en casa 😊!!

Family_with_children

2/10

Poor

20 Mar 2026

Jean Carlos

Food inside is not good ifeel back when i eat that and the experience wasn’t good there

Family_with_children

10/10

Exceptional

17 Mar 2026

Jorge

Everything was ok

Self

10/10

Exceptional

16 Mar 2026

Harold

Everything was good, just the breakfast was disappointing but other than that everything was amazing

Self

8/10

Excellent

13 Mar 2026

alec

Good value

Partner

10/10

Exceptional

12 Mar 2026

Robert

Super convenient
Clean

4/10

Poor

05 Mar 2026

oswaldo

Didn't have the time to use the swimming pool.

Partner

10/10

Exceptional

05 Mar 2026

bruce

Lovely stay

Self

6/10

Pleasant

02 Mar 2026

Alex

Poor food quailty. No food in the restaurant. They do not want you to bring in food. But they are out of food to serve.

Partner

8/10

Excellent

01 Mar 2026

Alvaro

Good staff.

Partner

10/10

Exceptional

28 Feb 2026

Robert

Absolutely amazing place!!!!
Super clean
Very comfortable
Definitely going to book again
♥️♥️♥️♥️♥️♥️♥️♥️

8/10

Excellent

27 Feb 2026

Gary

The rooms were clean with staff was great. The breakfast was OK. Pools were nice.

Friends_and_family Friends

8/10

Excellent

27 Feb 2026

Henry

yes

Family

8/10

Excellent

26 Feb 2026

Eugene

Comfortable bed A/C good wifi needs more speed food was good, decent free breakfast

Self

8/10

Excellent

22 Feb 2026

Alex

Very good value for the price

Partner

8/10

Excellent

19 Feb 2026

Waskar

The room as always mint, the staff always friendly and professional.
The breakfast could be better

Self

10/10

Exceptional

18 Feb 2026

Leticia Andrea

All food was delicious

Self

10/10

Exceptional

17 Feb 2026

christine

Yes

Self

2/10

Poor

15 Feb 2026

pastorcita

Service from the staff was bad bathroom was stink , had water leak notified guest service about it nobody try to do anything to fix it or to offer a different room

Leisure Family

4/10

Poor

15 Feb 2026

Victor

They were ok

2/10

Poor

14 Feb 2026

JOHN

El sanitario no funciono' y se escapo' mucho agua a las 6:00 de la mañana en el piso del baño, cuarto, y un poco hasta el pasillo, pero no me ofrecieron otra habitacion, ni me han dicho \"Lo siento, Señor\" ni nada....horrible servicio de cliente!

Leisure Self

8/10

Excellent

12 Feb 2026

Lawrence

Clean room, good staff, helpful, great breakfast buffet, good location. There was one adult cockroach in the bedroom, and cockroach babies in the bathroom.

Business

10/10

Exceptional

05 Feb 2026

Marie-Christine

We had a wonderful stay at Monzonte. The staff were incredibly friendly and always willing to help, which made our experience even better.
Breakfast every morning was excellent, with a wide selection including fresh juices and fruits, breads, rice, different meat options, eggs, and soup. The on‑site restaurant also offered great lunch and dinner options at very reasonable prices. We especially loved that we could enjoy drinks and meals by the pool.
The property has two pools with plenty of seating areas, whether you prefer the sun or the shade. Our room was clean and comfortable throughout our stay.
We also appreciated the transportation service to and from the airport (available for an extra fee). It was very convenient, especially when travelling to and from Managua’s airport.
Overall, we truly enjoyed our stay at Mozonte and would happily return and recommend.

Leisure Family

8/10

Excellent

04 Feb 2026

Terrell

Friendly staff, nice breakfast

Business Self

8/10

Excellent

01 Feb 2026

Alex

Great value

Business

10/10

Exceptional

01 Feb 2026

William

Amazing

10/10

Exceptional

01 Feb 2026

William Ernesto

Yes I am very impressed with the hospitality offered. I also must say that Mrs. JULIA MY HOUSEKEEPER WAS AMAZING. I will definitely return back

10/10

Exceptional

28 Jan 2026

Glenn

The whole places was very inviting with friendly staff. And great service. I look forward to my next stay.

8/10

Excellent

24 Jan 2026

Alex

The rooms are very well kept at this hotel

Partner

6/10

Pleasant

20 Jan 2026

Marco

The rooms are kind of small to move around. The first room had a dent on the wall. The second room, #11 was better but the AC leaked. Those were the rooms on the quiet area or older part of the hotel. The quietness and chairs feel good, but we had water outage right in New Year… had to wait to shower… finally they moved us to the new part of the hotel. No water outage there, but we saw some running roaches, though we saw some kind of powder sprinkled in the drawers and room corners to control that issue. The employees were always very kind, respectful and accommodating. The swimming pool area, plants, music and lighting is the plus of Hotel Mozonte. The rooms need work out.

Business_and_leisure Family

2/10

Poor

19 Jan 2026

Yesenia

El hotel en una zona estratégica, pero es una lástima que tengan tan poca limpieza, las habitaciones, piscina, manteles de las mesas del comedor todo sucio y las cucarachas bien presentes. Servicio muy deficiente

Leisure Friends

10/10

Exceptional

19 Jan 2026

Jose

Nice

Business_and_leisure Self

8/10

Excellent

10 Jan 2026

Natanael

Todo Excelente. Habitación. Servicio. Desayuno. Limpieza. Todo impecable. Único detalle es que el restaurante cierra 1 hora antes. (9pm) no pudimos cenar en el lugar.

Business Family

6/10

Pleasant

09 Jan 2026

Erick

Yes

Business

4/10

Poor

07 Jan 2026

Yadira

When we got there we were assigned a room with a faulty mattress, staff suggested to fix the problem by turning it over. We requested a change of room since we would be staying there for a week and my husband gets back pains. The new room had doors that wouldn't work, we had to manuever to get them to close and there was no hot water. The breakfast being offered was terrible and cold! Their no outside food or drinks policy is ridiculous as their prices are inflated and the breakfast they offer is really bad! The hotel has two pools, the one located accross the street from the main location and front desk does not get maintained as well as the one in the main building. It was dirty and soapy. Staff was mostly nice, however they would argue among them in front of guests. I will not be choosing this hotel again.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Gilbert

We have stayed twice at the Mozonte. The first time it was just my wife and we had a nice pleasant stay.
The second time we took our 3 children. When we got there at around 1pm, there appeared to be some confusion as to which room to put us in for the price quoted. This made us late for our appointment. So our room was shuffled and we were put beside the storeroom (couple of small cockroaches, normal for Nicaragua), the air conditioning had only one speed and temperature and pointed directly down onto our bed, large “water??” stain on upper bunk bed, soap dispenser didn’t work, little water from shower and the pool was under maintenance for the whole stay. Also, the breakfast buffet was almost empty at around 8:30.
“Most” of the staff are super friendly and helpful.
So in conclusion, my wife heard the owner speaking with one of the supervisors and they all agreed that the hotel was understaffed. You could tell that they were all tired.
So I can’t really be too upset because I think that they recognized the issue and will resolve the problem
Let’s see next time. We come to Managua often for medical therapy in Bolognia
PS- This review is only for the Mozonte and not for publication on the website because I believe that the management are resolving the issues without the need to cause further embarrassment to the establishment.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Dieter

No comment