Mozonte

Nicaragua , Managua
Managua, Residencial Bolonia
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100 reviews shown

10/10

Exceptional

30 Mar 2026

Vivian

El DJ que tienen los fines de semana en el área de piscina pone el volumen demasiado alto para el área tan pequeña, se hace un ambiente molesto, en el que ni en la habitación se puede descansar del retumbo del sonido, en un momento pedimos que bajara un poco el volumen porque ni conversar durante el almuerzo se podía y lo que hizo fue subirle mucho más para molestar, lo que encuentro sumamente irrespetuoso para con los clientes que estamos pagando hospedaje.

Friends

2/10

Poor

27 Mar 2026

Gilary

There costumer service toward the costumers was really bad. My reservation was for a bigger room but I got an small one. The front desk could not help me because they were all book. They clearly made a mistake and they said, I was the one who made it. Also they wanted me to charge me more money. Awful staff and costumer service.

Family_with_children

2/10

Poor

26 Mar 2026

Milagros

Breakfast was the same everyday qualitywas a 1 room was not to clean the restaurant at tha hotel did not have anything in tha menu they have roaches the pool was dirty not satisfied at all never stay there again.

Self

10/10

Exceptional

26 Mar 2026

Jennifer Patricia

El lugar espectacular bien central a todos lados, los empleados súper amables, desayuno riquisimo autentico, y habitación muy cómoda con aire acondicionado la verdad 10/10

Partner

2/10

Poor

26 Mar 2026

Sadis

Absolutely disappointing stay. From the moment we arrived, things were off. The room was not properly cleaned—there were visible stains, dust, and an overall musty smell that made it uncomfortable to even relax. To make matters worse, the rooms had mosquitoes, which made it nearly impossible to sleep. The staff was extremely unprofessional and came across as disrespectful. Instead of helping, they would mock or laugh at simple questions, which made the experience even more frustrating and uncomfortable. Parking is very limited, so be prepared to struggle if you have a car. Another major inconvenience is that you are not allowed to bring or order outside food because they force you to use their restaurant, which felt very restrictive. Be aware that they will also charge extra for toddlers over 3 years old, which was not clearly communicated upfront. On top of that, they will charge you if the sheets get stained—whether it’s blood or anything else—even if it’s a small or accidental stain, typically around $10–$20. The Wi-Fi was unreliable and barely worked, and many of the amenities advertised were either unavailable or poorly maintained. The bar was underwhelming and not well-stocked. At night, they shut all the lights down and there is no staff available—only a guard outside the gates—so if you need anything, you’re basically on your own. Overall, this place does not match what is advertised at all. I will not be returning and I would not recommend this hotel.

Family_with_children

10/10

Exceptional

25 Mar 2026

Xiomara

Todo bien

Family_with_children

10/10

Exceptional

25 Mar 2026

Marjorie

Excelente servicio, me encanto me sentí en casa 😊!!

Family_with_children

2/10

Poor

20 Mar 2026

Jean Carlos

Food inside is not good ifeel back when i eat that and the experience wasn’t good there

Family_with_children

10/10

Exceptional

17 Mar 2026

Jorge

Everything was ok

Self

10/10

Exceptional

16 Mar 2026

Harold

Everything was good, just the breakfast was disappointing but other than that everything was amazing

Self

8/10

Excellent

13 Mar 2026

alec

Good value

Partner

10/10

Exceptional

12 Mar 2026

Robert

Super convenient
Clean

4/10

Poor

05 Mar 2026

oswaldo

Didn't have the time to use the swimming pool.

Partner

10/10

Exceptional

05 Mar 2026

bruce

Lovely stay

Self

6/10

Pleasant

02 Mar 2026

Alex

Poor food quailty. No food in the restaurant. They do not want you to bring in food. But they are out of food to serve.

Partner

8/10

Excellent

01 Mar 2026

Alvaro

Good staff.

Partner

10/10

Exceptional

28 Feb 2026

Robert

Absolutely amazing place!!!!
Super clean
Very comfortable
Definitely going to book again
♥️♥️♥️♥️♥️♥️♥️♥️

8/10

Excellent

27 Feb 2026

Gary

The rooms were clean with staff was great. The breakfast was OK. Pools were nice.

Friends_and_family Friends

8/10

Excellent

27 Feb 2026

Henry

yes

Family

8/10

Excellent

26 Feb 2026

Eugene

Comfortable bed A/C good wifi needs more speed food was good, decent free breakfast

Self

8/10

Excellent

22 Feb 2026

Alex

Very good value for the price

Partner

8/10

Excellent

19 Feb 2026

Waskar

The room as always mint, the staff always friendly and professional.
The breakfast could be better

Self

10/10

Exceptional

18 Feb 2026

Leticia Andrea

All food was delicious

Self

10/10

Exceptional

17 Feb 2026

christine

Yes

Self

2/10

Poor

15 Feb 2026

pastorcita

Service from the staff was bad bathroom was stink , had water leak notified guest service about it nobody try to do anything to fix it or to offer a different room

Leisure Family

4/10

Poor

15 Feb 2026

Victor

They were ok

2/10

Poor

14 Feb 2026

JOHN

El sanitario no funciono' y se escapo' mucho agua a las 6:00 de la mañana en el piso del baño, cuarto, y un poco hasta el pasillo, pero no me ofrecieron otra habitacion, ni me han dicho "Lo siento, Señor" ni nada....horrible servicio de cliente!

Leisure Self

8/10

Excellent

12 Feb 2026

Lawrence

Clean room, good staff, helpful, great breakfast buffet, good location. There was one adult cockroach in the bedroom, and cockroach babies in the bathroom.

Business

10/10

Exceptional

05 Feb 2026

Marie-Christine

We had a wonderful stay at Monzonte. The staff were incredibly friendly and always willing to help, which made our experience even better.
Breakfast every morning was excellent, with a wide selection including fresh juices and fruits, breads, rice, different meat options, eggs, and soup. The on‑site restaurant also offered great lunch and dinner options at very reasonable prices. We especially loved that we could enjoy drinks and meals by the pool.
The property has two pools with plenty of seating areas, whether you prefer the sun or the shade. Our room was clean and comfortable throughout our stay.
We also appreciated the transportation service to and from the airport (available for an extra fee). It was very convenient, especially when travelling to and from Managua’s airport.
Overall, we truly enjoyed our stay at Mozonte and would happily return and recommend.

Leisure Family

8/10

Excellent

04 Feb 2026

Terrell

Friendly staff, nice breakfast

Business Self

8/10

Excellent

01 Feb 2026

Alex

Great value

Business

10/10

Exceptional

01 Feb 2026

William

Amazing

10/10

Exceptional

01 Feb 2026

William Ernesto

Yes I am very impressed with the hospitality offered. I also must say that Mrs. JULIA MY HOUSEKEEPER WAS AMAZING. I will definitely return back

10/10

Exceptional

28 Jan 2026

Glenn

The whole places was very inviting with friendly staff. And great service. I look forward to my next stay.

8/10

Excellent

24 Jan 2026

Alex

The rooms are very well kept at this hotel

Partner

6/10

Pleasant

20 Jan 2026

Marco

The rooms are kind of small to move around. The first room had a dent on the wall. The second room, #11 was better but the AC leaked. Those were the rooms on the quiet area or older part of the hotel. The quietness and chairs feel good, but we had water outage right in New Year… had to wait to shower… finally they moved us to the new part of the hotel. No water outage there, but we saw some running roaches, though we saw some kind of powder sprinkled in the drawers and room corners to control that issue. The employees were always very kind, respectful and accommodating. The swimming pool area, plants, music and lighting is the plus of Hotel Mozonte. The rooms need work out.

Business_and_leisure Family

2/10

Poor

19 Jan 2026

Yesenia

El hotel en una zona estratégica, pero es una lástima que tengan tan poca limpieza, las habitaciones, piscina, manteles de las mesas del comedor todo sucio y las cucarachas bien presentes. Servicio muy deficiente

Leisure Friends

10/10

Exceptional

19 Jan 2026

Jose

Nice

Business_and_leisure Self

8/10

Excellent

10 Jan 2026

Natanael

Todo Excelente. Habitación. Servicio. Desayuno. Limpieza. Todo impecable. Único detalle es que el restaurante cierra 1 hora antes. (9pm) no pudimos cenar en el lugar.

Business Family

6/10

Pleasant

09 Jan 2026

Erick

Yes

Business

4/10

Poor

07 Jan 2026

Yadira

When we got there we were assigned a room with a faulty mattress, staff suggested to fix the problem by turning it over. We requested a change of room since we would be staying there for a week and my husband gets back pains. The new room had doors that wouldn't work, we had to manuever to get them to close and there was no hot water. The breakfast being offered was terrible and cold! Their no outside food or drinks policy is ridiculous as their prices are inflated and the breakfast they offer is really bad! The hotel has two pools, the one located accross the street from the main location and front desk does not get maintained as well as the one in the main building. It was dirty and soapy. Staff was mostly nice, however they would argue among them in front of guests. I will not be choosing this hotel again.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Gilbert

We have stayed twice at the Mozonte. The first time it was just my wife and we had a nice pleasant stay.
The second time we took our 3 children. When we got there at around 1pm, there appeared to be some confusion as to which room to put us in for the price quoted. This made us late for our appointment. So our room was shuffled and we were put beside the storeroom (couple of small cockroaches, normal for Nicaragua), the air conditioning had only one speed and temperature and pointed directly down onto our bed, large “water??” stain on upper bunk bed, soap dispenser didn’t work, little water from shower and the pool was under maintenance for the whole stay. Also, the breakfast buffet was almost empty at around 8:30.
“Most” of the staff are super friendly and helpful.
So in conclusion, my wife heard the owner speaking with one of the supervisors and they all agreed that the hotel was understaffed. You could tell that they were all tired.
So I can’t really be too upset because I think that they recognized the issue and will resolve the problem
Let’s see next time. We come to Managua often for medical therapy in Bolognia
PS- This review is only for the Mozonte and not for publication on the website because I believe that the management are resolving the issues without the need to cause further embarrassment to the establishment.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Dieter

No comment

6/10

Pleasant

23 Dec 2025

Omar

Yes

8/10

Excellent

19 Dec 2025

Dieter

Friendly staff , grest service , nice clean Environment.Beds are comfortable and Rates are excelent

4/10

Poor

18 Dec 2025

David

Desayuno mucho q desear, frio, poca seleccion, mala la limpieza, olor feo a humedad y vejez, cucarrachas y bichos, mala experencia lo unico bueno fue la atencion de la recepcionista pero el hotel actual esta en mala condicion y necesidad de mejoramiento

Leisure Partner

8/10

Excellent

09 Dec 2025

Alex

Roms are good

Business

2/10

Poor

25 Nov 2025

Bobby

Water turned off. Also sheet had a soiled spot and he wanted to charge me$10.00.

10/10

Exceptional

17 Nov 2025

Jorge

Staff excellent!!!

10/10

Exceptional

14 Nov 2025

Geovany

It was very clean all the stuff very good especially the security guards. They’re awesome both of them day and night shift.

10/10

Exceptional

10 Nov 2025

Jose

DANILO AND ALL FRONT DESK WAS SO NICE ALL OF TIME WITH ME ALWAYS WITH GOOD SMILE

8/10

Excellent

08 Nov 2025

Phillip

Room was clean just needed little little care on the floors, i feel it was little dusty. Nothing crazy

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2025

Jorge

Excellent service.

10/10

Exceptional

25 Oct 2025

Cheri

I was very impressed with the Internet service. I had to work while I was there from my laptop computer. The staff was very friendly, I speak very little Spanish, we did very well with google translate. One of the cleaning, ladies that was there the year before remembered me and gave me a big hug.

Leisure Self

6/10

Pleasant

25 Oct 2025

Alex

The stay we less than i have experienced in the past. The hotel has a policy of no outside food but the restaurant is out of most of the menue items all the time. The housecleaning staff was excellent. The rest needs alor of improvement. I was there for 19 days on this trip.

Business

10/10

Exceptional

23 Oct 2025

Pablo

Men gusto el servicio de transporte que brindan y el acceso a la piscina que estaba limpia

Business Self

10/10

Exceptional

22 Oct 2025

Jose

Me gustan las instalaciones y las habitaciones muy limpias y el personal de lo mas amable

Business Self

10/10

Exceptional

22 Oct 2025

Daniela

Lindas habitaciones muy limpias y excelente atencion, buen servicio de transporte

Leisure Self

10/10

Exceptional

21 Oct 2025

Joaquin

Excelente amabilidad, facil de reservar y comida excelente, muy amable el personal, habitaciones limpias

Leisure Self

10/10

Exceptional

21 Oct 2025

Dari

I was traveling with my toddler and since the moment we step in reception Danilo was hospitable and very friendly. Danilo was efficient and this hotel exceed my expectations. I love how kids friendly it is and how everyone made my son feel so special. Juli the house keeper she did an amazing job with the room with maintenance and repairs. The breakfast team was phenomenal always quick and clean. This hotel offers transportation and is walking distance from some restaurants and stores. Common areas are always clean and even at night at felt safe there was always a security guard watching the hotel and cars for everyone safety. I will come back again.

Leisure Family_with_children

10/10

Exceptional

18 Oct 2025

Manny

The room was perfect and the staff, especially reception were very helpful and accommodating.

Leisure Partner

2/10

Poor

15 Oct 2025

Delma

The room was wet and no one guided me to the room or helped me to carry my luggage. Also the room was leaking from the ceiling.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Solcris Maria

Jose Eduardo from the reception was super nice, sweet and kind. He made us feel amazing and i was happy to stay there.

Partner

10/10

Exceptional

11 Oct 2025

GUILLERMO

Breakfast is excellent.
Rooms are spacious and clean.
Free parking.
24 hours security.
And best of all staff/front desk willing and helpful and friendly.

Business_and_leisure Family

10/10

Exceptional

08 Oct 2025

Jose

There is a shopping mall at walking distance( Plaza España). It has a McDonalds, food court and a supermarket. The hotel restaurant does not have a variety of food but the food is excellent. Breakfast was buffet, with a great variety of food. Breakfast was excellent. The main pool was provided maintenance daily. There is another company in the hotel that provides taxis and tour services. Room was cleaned every day. During the weekends there are several pool parties celebrating birthdays. I stayed across the street in the other bldg. and did not have problems with the parties. I stayed 11 days. The price I pay for hotel is excellent.

10/10

Exceptional

04 Oct 2025

Valentina

Es genial la estadía en este hotel, me encantó el atención al cliente, se siente como en casa.

Leisure Self

10/10

Exceptional

04 Oct 2025

Mariana

Clean room, staff, check in

Leisure Self

10/10

Exceptional

03 Oct 2025

BAYARDO

Very good

10/10

Exceptional

03 Oct 2025

Martin

Clean

Business_and_leisure Family

6/10

Pleasant

03 Oct 2025

Dolores

El baño estaba como defectuoso

10/10

Exceptional

01 Oct 2025

Everth

All of us enjoy the pool

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Nicolas

Limpieza

Business_and_leisure Self

2/10

Poor

30 Sep 2025

Vincent

horrible experience. bugs. they dont let you order food to the hotel. so you expect they might be able to cook food. complete ass. do not go here. pick any other hole in the wall!

Leisure Self

6/10

Pleasant

30 Sep 2025

Franklin

Not so satisfied with stay, the a/c on first room was leaking then they moved me to second room that smelled like chemicals because they were remodeling the next room. The pool didn’t look clean at all either. Will not recommend this hotel in the future.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Sherry

Love it

10/10

Exceptional

16 Sep 2025

Oreidy antonio

Nice and cheap

Leisure Self

8/10

Excellent

13 Sep 2025

Victor

None

10/10

Exceptional

10 Sep 2025

Jesse

Very good price and great room

6/10

Pleasant

02 Sep 2025

Solcris Maria

Cute hotel

The staff was super sweet, miss Julie from the cleaning staff was amazing and helped me with everything i needed, also the kitchen staff was nice.

The only thing i did not like was the annoying people partying close to the pool until almost 11pm, i think is not nice that people stop making noise until 10pm, noise should stop a lot earlier, there should be more understanding for the customers that not party and want to relax after a long day working.

Self

6/10

Pleasant

29 Aug 2025

Amanda

This place use to be a nice hotel, first off it’s really loud in the mornings, I don’t like the fact that the pool is not for hotel guests only, it is open to the public. At times the food wasn’t good, but the hotel employees were really nice. Will never stay there again.

Leisure Self

6/10

Pleasant

27 Aug 2025

Guillermo Enrique

no the best< ok

4/10

Poor

23 Aug 2025

Jose

The water service was out on the second day of the stay. Then next day, power was gone for half a day.

Leisure Family

8/10

Excellent

20 Aug 2025

Johanna

Costumer service was great Maria the housekeeping was kind generous service

Leisure Partner

10/10

Exceptional

18 Aug 2025

Gerald

I did not received the bed I ask for beside that all was great

Leisure Family_with_children

6/10

Pleasant

17 Aug 2025

Brad

Parking is a bit of an issue

2/10

Poor

15 Aug 2025

Verified traveler

La ubicación es muy buena. Precio salió perfecto. Atención al cliente debe mejorar. Recapacitar los empleados sería bueno para ofrecer mejor servicio. Atención a los detalles y linpieza es requerida. Los dos hombres de seguridad feuron muy buenos y amables.

Friends_and_family Family

2/10

Poor

15 Aug 2025

Rafael

Nothing is the worst place every Never comeback

2/10

Poor

14 Aug 2025

Maria

Is was very dirty and noisy I not recommend.

10/10

Exceptional

14 Aug 2025

Marta

The food was really good. They have a good menu and great cooker and a nice waitress. The bed was good.

Leisure Family

10/10

Exceptional

12 Aug 2025

Jose

Goid

10/10

Exceptional

07 Aug 2025

Yaro

Good price and location. Over all state of the facilities needs some TLC.

Leisure

10/10

Exceptional

01 Aug 2025

Lilian

La ubicación fue lo mejor , por que se camina para buscar otro tipo de comida , si no te gusta la que ofrece el hotel, todo estuvo bien, las señoras de la limpieza muy queridas , atentas👍, mejor que los de la administración .

2/10

Poor

01 Aug 2025

William

The only thing that was a little better was the staff serving breakfast. They were friendly and promt to help you get what ever you need

Leisure Family

2/10

Poor

30 Jul 2025

Mayling R

Ohh this property is unique! 😂😂 cause i dont think that there is any other hotel like this in Managua, they awful in customer service, rooms are old and dirty they dont take care of the facility neither the rooms, ataff very rude they dont care about their guests,price not worth it i dont even know how this property is still open it must be illegal to have such an ugly place still open, no running water on any of the 2 bathrooms in the room that we stayed at, no water to even wash our teeth, pool dirty, not enough parking space, location very dangerous, rooms dirty and everytime you shower the water goes out of the bathroom all the way outside!! Ao do yourself a favor and DONT SPEND YOUR MONEY IN THIS HOTEL, Go to AIRPORT X is just less than 3 miles from the airport and THEY ARE AMAZING!!

2/10

Poor

28 Jul 2025

Edwin

None

Leisure Family

2/10

Poor

28 Jul 2025

Edwin

I like Nothing is a completely Disaster. Never in my Life or in the life of all people I know

Leisure Family