Name: Best Western Sunday House Inn
Address: 2124 Sidney Baker Street, Kerrville, 78028, US

10/10

Exceptional

01 Aug 2026

Gary

...........................

2/10

Poor

01 Aug 2026

Andrea

Roaches in the room, not vacuumed, bathrooms faucets are corroded, bathroom not clean, TV didn’t work

8/10

Excellent

01 Aug 2026

John

This is an older property but very well maintained. We loved the spacious room. The staff were all very accommodating & respectful. Grands loved the pool. Would stay again.

8/10

Excellent

27 Jul 2026

ANN

The room was nice and we needed a handicapped bathroom and there were wonderful hand rails in the bathroom. The breakfast was not good. Cheap cereal , warmed over eggs, no waffles but the coffee was good.

6/10

Pleasant

25 Jul 2026

Holly

The room we stayed in was a non-smoking room but it smelled strongly of marijuna when we walked in. The bathroom had some mold growing along the bottom edge of the tub and top of the ceiling and the floors in the bathroom were not clean as there were little hairs along the baseboards. The beds were very soft, so not the most comfortable especially if you are sleeping with another person as you can feel every little movement that the other person makes. The breakfast room was kind of scary. It was very dark and the “hot” breakfast items were lukewarm at best. We arrived in the breakfast room no more than 15 minutes after it opened, so I can’t imagine how cold the food would have been if we’d arrived any later. Makes me wonder exactly when the food was prepared.

8/10

Excellent

23 Jul 2026

Holly

The room we stayed in was nice and spacious. The only complaint we had was the bed was so soft and bouncy it was like a trampoline with two people sleeping on it. Any movement from the other person could be felt. And I mean ANY little movement lol. It made it nearly impossible to sleep. If you’re going to be sharing a bed with a light sleeper or someone who tosses and turns a lot, maybe reconsider.

10/10

Exceptional

20 Jul 2026

Robin

Beautiful pool nice place to stay

Family_with_children

10/10

Exceptional

20 Jul 2026

Arturo

Everything was great. Staff are very nice and helpful. The only thing that was unsatisfactory was the breakfast food. Other than that, I’d stay here again as many previous nights.

Family_with_children

6/10

Pleasant

13 Jul 2026

Betsy

This is one of those situations where \"you get what you pay for\" applies. The images shown for the hotel (depending on site) don't show that it's an older property with motel-style exterior doors. It's also multiple story with no elevator...and the stairs are steep! Not a great choice for anyone with mobility issues, big luggage or small children. You also have to pay extra for a room with a microwave or refrigerator.

Also, while almost any hotel/motel in the US will tell you they're having trouble finding staff, these guys offer housekeeping...but only if their minimal staff actually can get to you. I didn't have housekeeping come in for anything - trash, bed linens, towels, etc. - even though we were instructed to not hang up our towels if we wanted fresh ones. In Kerrville's summer heat and humidity, taking an evening shower is a near-must to cool off and I came back to a pile of wet towels from the morning that, had I known, I would have hung up to dry. When I called to ask about housekeeping I was told \"oh, they just couldn't get to all the rooms but if you want towels you can come up to the front and get them.\"

Self

6/10

Pleasant

13 Jul 2026

Angela

Breakfast was good more selection than usual hotels
Front desk staff no very polite

Business

10/10

Exceptional

11 Jul 2026

Marisol

Everything

Family_with_children

4/10

Poor

06 Jul 2026

Valerie

Outdated and smelled musty. It was somewhat clean, but the only ice maker anywhere near my room had been out of order for some time. There is also no elevator to get to the second floor.

Self

4/10

Poor

05 Jul 2026

robert

The bed was very uncomfortable, old and worn. The lighting in the room was dark. The thin blanket on the bed was not soft. We only needed the room to sleep and take a shower. Our backs were hurting in the morning from the uncomfortable bed. The shower handle was upside down. There was a red stain on the old carpet. The room was old looking except for the sink. The TV was very small. We would not stay there again. We felt like we were living in an apartment. We heard the upstairs neighbors walking all night long.

Family

2/10

Poor

03 Jul 2026

Jim

It was the worst breakfast I have ever had

Family

10/10

Exceptional

28 Jun 2026

William

Stayed in a spacious very large room (208) with a very comfortable king-size bed. The air conditioning worked perfectly and kept the room nice and cool throughout my stay. The staff were friendly, professional, and efficient, making check-in and check-out quick and easy. The grounds were beautifully landscaped and exceptionally well maintained, creating a welcoming atmosphere. The property was clean, quiet, and well cared for. Overall, it was a very comfortable stay, and I would gladly stay here again.

Self

6/10

Pleasant

27 Jun 2026

Srikanth

Breakfast is not good

8/10

Excellent

24 Jun 2026

Falena

Clean but drabby room. Bed was comfortable and bedding looked well taken care of.
Bathtub/shower seemed a little small. Lobby was clean. Did not do breakfast so i can’t comment on it.
Pool and surrounding area was being cleaned when we left.
Check in and out was easy and the Receptionist was friendly. Room price was reasonable. Lots of parking spaces.

Con: close to highway so you heard a lot of street noise and also the town is small and seemed very “dark”.

6/10

Pleasant

21 Jun 2026

joel

Decent room if you are just looking for a cheap and reasonably priced room. The beds were not comfortable. There was no hot water to shower in the morning. The rooms were clean and the property was clean. But this is an older hotel and the rooms and the amenities are very basics

Partner

10/10

Exceptional

20 Jun 2026

Melissa

Clean. Safe.

8/10

Excellent

18 Jun 2026

Hunter

Staff was nice. Room was 8/10 on a clean scale. overall would stay again.

Family_with_children

8/10

Excellent

17 Jun 2026

Harry

Front desk was very helpful but cleaning lady was very rude.

8/10

Excellent

14 Jun 2026

natalie

Spacious and decent breakfast

Family_with_children

6/10

Pleasant

25 May 2026

Daniel

Excellent location near freeway. Beautiful exterior. Rooms need extensive upgrades and remodeling to match today’s standards and expectations!

Friends_and_family Family

10/10

Exceptional

14 May 2026

Ronald

Clean and love the includes breakfast.

Family

8/10

Excellent

13 May 2026

Brian

All was well

Partner

10/10

Exceptional

12 May 2026

Teresa

No micro. Carpet room very clean and very large. Quiet. Breakfast ok, pancakes didn't work, but plenty of other..eggs, sausage, yogurt, cereal, 4 juices, water, muffins. Enuf to start your day. 3rd time here, no elevator so ask for 1st floor if an issue. Italian rest next door is great.

Family_with_children

10/10

Exceptional

06 May 2026

Susan

all of it was awesome
will stay again and the price was great

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Nicholas

Room was large, bed was fine, breakfast was standard but in a separate building? It is a motel. but served the purpose and in a fine location, not noisy at all.

Partner

8/10

Excellent

22 Apr 2026

Charles

Facility is old but in good repair, and was clean to the point everything smelled like bleach.

Partner

10/10

Exceptional

21 Apr 2026

Sanjeev

Good property. Location is very good and staff was also very good.

8/10

Excellent

20 Apr 2026

Mark

Big clean room. Heater neeeded, and worked well

6/10

Pleasant

20 Apr 2026

Matthias

Nice hotel, room was big but it feels like outdated

Partner

6/10

Pleasant

19 Apr 2026

Connie

We arrived late around 10:30. People outside drinking, it was dim, room smelled musty.

Partner

10/10

Exceptional

15 Apr 2026

Karthikeyan

Good staff.

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Karmin

Maybe they have rooms that have been updated, but I was surprised this hotel was rated “very good.” The room we had was very worn and needs refreshed. There was mold all over the ceiling in the bathroom, the carpet was worn, scrapes on the walls, the bed was not comfortable, the linens were thin, old and worn out, but the pillows were good. There wasn’t much to the breakfast. I would not stay here again.

Friends_and_family Friends

6/10

Pleasant

07 Apr 2026

andrea

Main issue is the rooms facing the main road experience more noise due to traffic and cars/motorcycles racing each other. Breakfast is ok. Rest was fine, roomy room, clean and in good shape

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

larry

YES

Self

8/10

Excellent

18 Mar 2026

Wayne

Room was spacious for 4 people for an overnight stay. It was clean and functional. The light in the bathroom was amazing … best I’ve ever seen, almost too bright for the small space. :-)

Front desk staff were friendly and competent. Parking was just outside our ground level room and was not overcrowded. Air conditioning was good and not noisy in this room.

However there was no microwave oven or ironing facilities. The small fridge worked well.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Constant

Parking is tight and limited so plan accordingly. The rooms are clean and spacious but a loud noise was constantly humming throughout the night as if a fan or vent was on which we could not find. It was not in our room but coming from the wall behind our bathroom area. Staff was serious but helpful. Overall i would book this room again because of convenience and price.

Partner

8/10

Excellent

15 Mar 2026

Alicia

Easy parking, room was very nice.

Partner

10/10

Exceptional

15 Mar 2026

Tony

Loved this place

Partner

8/10

Excellent

09 Mar 2026

Chaney

Nice employee’s.spacious room.
Easy to get to.

Partner

4/10

Poor

06 Mar 2026

Marilyn

The breakfast was in a different location. The room was dark and you could not see well. The handicap accomodation was not readily available to get into the breakfast. We won't stay there again
We went somewhere else for breakfast.

Partner

8/10

Excellent

28 Feb 2026

Saul

Clean rooms. friendly personal and good service.

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Mark

Good stay

Family_with_children

8/10

Excellent

21 Feb 2026

Tammy

Staff was great and easy check in, room was clean but bathroom floor and behind toilet needs an extra few minutes of attention!

Friends_and_family Family

6/10

Pleasant

28 Jan 2026

Geoffrey Jeremiah

Check in staff was rather unpleasant... Complaining about computer problems during the check in. No extra blanket found in the room which was quite chilly.

8/10

Excellent

30 Dec 2025

bethany

great property for a last minute booking

6/10

Pleasant

30 Dec 2025

Jerry

There was food left over in the refrigerator from the prior occupants.

Friends_and_family Family

6/10

Pleasant

25 Dec 2025

Andrew

Rooms were musty and could use a solid facelift. Beds were worn and not very comfortable. Staff was kind and helpful. Complimentary breakfast was the best part of the stay. Great food and selection. Pool area was nice but the water was cool.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Steven

Older hotel with older carpeted rooms, very gross to walk on. No wood or tile flooring. Staff seamed nice.

Leisure Self

6/10

Pleasant

30 Nov 2025

humphrey

Photos over promised vs actual hotel when we arrived. Room door facing outward into parking lot reminded me of a Motel 6. They do the best they can, bed springs probably ended their useful life sometime in the last millennia - sure were sinkers. .

Partner

6/10

Pleasant

27 Nov 2025

Josefina

The room was decent, but definitely not worth what we paid. It's in desperate need of an upgrade. This hotel has high ratings for their breakfast, but unfortunately were not able to enjoy it. We went to breakfast around 9:30 and were told the breakfast area was closed. The lady did offer to let us get a to-go plate, but there didn't seem to be enough for 5 people. We've stayed at plenty of hotels and all see to serve breakfast until 10. The attendant at check-in was not very friendly or welcoming. She wasn't exactly rude, but maybe could use a refresher on hospitality/customer service skills.

Leisure Family

10/10

Exceptional

25 Nov 2025

Roxey

Fun breakfast with the pancake server, food hot fast & Plenty

Friends_and_family Friends

10/10

Exceptional

25 Nov 2025

Desiree

The room was also spotless, which made the stay even better.

2/10

Poor

18 Nov 2025

Carly

If I could rate it lower I would we didn't end up staying after check in because we discovered BED BUGS in our room!! The staff didn't care and told me I had to sleep in the room until the morning when the

6/10

Pleasant

17 Nov 2025

Jeff

Hotel is very old and needs a compete renovation or tear it down.

Partner

6/10

Pleasant

16 Nov 2025

Dan

Very old
Staff adequate

Leisure Friends

6/10

Pleasant

14 Nov 2025

Suzanne

Room was clean. Breakfast was not explained at ch we ck in. Tried to check out early and was told they couldn't do it. I messaged the property and still have not had any response from them.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Austin

Great stay

Business_and_leisure Self

6/10

Pleasant

26 Oct 2025

Judy

The breakfast was good, the room needed to be freshened. I bought fabreez to freshen up .

Partner

10/10

Exceptional

12 Oct 2025

Robert

All was good.

Business

8/10

Excellent

08 Oct 2025

maria

Nice

10/10

Exceptional

01 Oct 2025

Pamela

Grass around the pool was very high. One pillow had black Ashy looking junk on it, the room wasn't absolutely filthy, but it lacked some cleaning. The sidewalks had litter on them, hmm

4/10

Poor

01 Oct 2025

gumbo

First of all after 6 hours driving she makes us wait for her to finish a cigarette outside then our bathroom door was key locked and she wasn’t the least bit eager to fix problem. She finally gave us different room. Still making us wait while she smoked again. I need to also mention we have a disabled daughter in wheelchair and inspite of our daughter she still could not assist with anything! Not front desk friendly

Business_and_leisure

10/10

Exceptional

20 Sep 2025

JLene

Only problem was the toilet hard to plush and almost overflowed at one problem. Notified staff and they acted quickly to assist in resolving issue.

Leisure Family

8/10

Excellent

27 Aug 2025

DONALD

convenience

Business

6/10

Pleasant

15 Aug 2025

Bonnie

The tiolet had waste in it

Business_and_leisure Family

6/10

Pleasant

09 Aug 2025

Sean

Bed and linens were clean. Bathroom was outdated. The property layou felt like a motel instead of a Best Western.

Business

10/10

Exceptional

28 Jul 2025

Caity

N/A

Leisure Partner

10/10

Exceptional

27 Jul 2025

Ernesto

Nice staff

10/10

Exceptional

27 Jul 2025

Ernesto

Nice staff clean rooms

8/10

Excellent

13 Jul 2025

Amelia Sue

Nice Iltalian restaurant near the hotel

Business Self

4/10

Poor

10 Jul 2025

Patricia A

This is an old property that needs to be updated. The stair case to the second floor looks like it going to fall down. It needs to b be repaired and repainted. The rooms are ugly. I had a feeling of being very unsafe in this location. I ended up leaving and just losing my money. I would never stay at this place.

Self

8/10

Excellent

27 Jun 2025

KARLA

Very nice loved the oversized room great clean pool
First night ac was a little weak
Better the second night
If we are that way again we will chose there to stay

Friends_and_family Family

8/10

Excellent

26 Jun 2025

James

This was a very nice stop on a long day of driving. Very good breakfast in the morning to start the day.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

AMBREA

Staff is friendly. Older place but they keep it nice. Comfortable rooms, great shade in the pool area. Have stayed before and will stay again.

Business_and_leisure Family

8/10

Excellent

25 Jun 2025

Leslie

The pool was a little dirty. Other than that, it was a good experience.

Leisure Family

8/10

Excellent

18 Jun 2025

Abigail

Old but nice, staff was great!

Partner

10/10

Exceptional

15 Jun 2025

GERARDO

Nice personeel

Business_and_leisure Family

10/10

Exceptional

14 Jun 2025

allison

Great check in and check out process. Rooms were spacious and clean

Friends_and_family Family

2/10

Poor

13 Jun 2025

Amber

Gross

There was a dried booger on wall, hair in shower, mold in shower, hotel is super run down and gross. We checked out after one night and canceled remainder of stay and went to a different best western.

Friends_and_family Family

6/10

Pleasant

06 Jun 2025

Paula

The front desk clerk was very nice and helpful she was the best part of the stay

10/10

Exceptional

06 Jun 2025

Reyes

The hotel staff were friendly and professional. The hotel accommodations were great.

Business Family

8/10

Excellent

05 Jun 2025

Laura

had a great shower

Leisure Partner

8/10

Excellent

02 Jun 2025

Tristan

Staff was friendly

Business Self

10/10

Exceptional

02 Jun 2025

Lee

Very nice no problem at all. The room was very comfortable.

Business

4/10

Poor

26 May 2025

Armando

Unlike that the room service didn’t clean our room when we mention to come back in 10 minutes also the vanity had some kind of fly need to be pesticide the room

Business_and_leisure

8/10

Excellent

24 May 2025

Julia

Everyone has been very nice. Our rooms were clean and spacious. My daughter enjoyed the pool.

Leisure Family

10/10

Exceptional

16 May 2025

Rosalie

The front desk staff was friendly and helpful.
The lay out of the facility was scattered.