Mosaico Hotel & Residence

10/10

Exceptional

08 Dec 2025

STYLIANOS

The air conditioning was very good. My room was very comfortable and clean. The was very polite and helpful.

10/10

Exceptional

20 Nov 2025

Mark

Friendly staff, great coffee!

Leisure Friends

8/10

Excellent

21 Oct 2025

Peter

Located close to the downtown and train station - easy walk through the underground walkway under the tracks and up to the old town walking area. Staff ready to help with any requests in spite of language difficulties at times.
A bit noisy due to main roads in front of and on one side of the hotel and the train yard across the road in front but still no problem sleeping.

Leisure Partner

8/10

Excellent

21 Oct 2025

ALAINA

The hotel was easy to recognize and was well situated: close to the train station,the historical city and seaside. The condition of the room was disappointing as the hotel needs some upgrades of paint, window treatments, and flooring. Otherwise it was a pleasant stay. And I enjoyed the breakfast.

Self

10/10

Exceptional

12 Sep 2025

Betty

Staff is very friendly accomodating.
Rooms are clean, but small.
Can easily walk to the town areas churchs and mosaic museum.
Few good restaurants nearby.

Leisure Family

10/10

Exceptional

11 Sep 2025

john

Breakfast was excellent with great cappuccino and croissants. The room we received was airy and roomy and bright. Very happy with the service as they even lent us their adaptor. Excellent location…300 m away from the RCI pickup point for our cruise.

Leisure Family

10/10

Exceptional

06 Sep 2025

Wendy

It was in a great location. The rooms was clean and service was great.

Leisure Family

10/10

Exceptional

24 Aug 2025

Irene

Good family option

Good sized family room with 2 singles plus good sized double. Decent bathroom. Great location for train station & cruise transfer and short walk into the centre. Nice mixed breakfast offering

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Pam

Everything was great staff very helpful in providing information for local pla es

8/10

Excellent

02 Jul 2025

Mary

The hotel was a great location for us to get to the Cruise port. Overall, it was basic hotel that was clean and modern.

Leisure Family

10/10

Exceptional

29 Jun 2025

Andrew

Super nice hosts and good breakfast

Leisure Partner

10/10

Exceptional

18 Jun 2025

Ian

Great stay here. A little away from the centre of the city but only a couple hundred metres from the train station. Nice room, helpful staff and good breakfast. Area along canal was a nice walk

Leisure Partner

8/10

Excellent

09 Jun 2025

Brenda

Wonderful Staff, Terrible Bathroom

The staff at Hotel Mosaico were very friendly and helpful, and if not for them, I would have rated the hotel even lower. When we arrived, there was no air conditioning in our room and no instructions whatsoever about how to turn the air on. It was sweltering. The staff gave us ice for our drinks. The refrigerator was also not cold and it took about 12 hours to get that way. Worst of all, however, was the tiny shower. The shower door folded in, there was no room to shave your legs, and there was not separate shampoo, conditioner, and body wash … there was an all-in-one product that was not kind to my hair. The shower was smaller than what we have in our camper!!! It took a very long time for the water to get hot in the shower.

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Elizabeth

A decent hotel to stay the night before a cruise. Close proximity to o train station. Nice to have a morning breakfast.

Leisure Family

6/10

Pleasant

02 Jun 2025

HAMPTON

Good location near railwary station

Self

10/10

Exceptional

17 May 2025

Brock

Breakfast was great

Leisure Self

10/10

Exceptional

31 Oct 2024

JENNIFER

It was perfect for overnight to cruise ship. The city is walkable with an excellent city pass for sites. The mosaics are wonderful in the city. Make sure you know how to walk thru the train station to get on the right side of the street. You do not need to walk all the way around the station, the hotel is on the opposite side of the city center.

Leisure

10/10

Exceptional

14 Oct 2024

Yinxin

Our family of 4 (kids age 9-11) stayed at the residence (more like a Airbnb) in early October 2024 for 1 night before going on a cruise. We arrived late and checked in around 8:30pm. To find our way from front desk to the suite is hard and it took us 30 minutes! So be prepared.

The suite is quiet, clean and very spacious. If you will stay for more than one night, this is a good place. Bring your own food and water. They don’t provide electronic kettle or coffee machine or microwave.

Staff is friendly. They helped us to call taxi service.

Generally speaking, good value, great location, good staff. We highly recommend.

6/10

Pleasant

30 Sep 2024

Lucinda

Good breakfast included.

10/10

Exceptional

10 Sep 2024

Chris

Awesome

Leisure Partner

8/10

Excellent

20 Aug 2024

Paul

Very pleasant Hotel

Had adjoining rooms with two bathrooms. One room was small, but both rooms were clean. Beds really comfortable. Good parking. Staff were very friendly and check in was easy. The location wasn’t bad - a short walk to the train station and town centre. One little problem though. Our European adaptor plugs could not fit any of the sockets in the room, so we could not charge our phones. We’ve experienced this in Italy before though.

Friends_and_family Family

10/10

Exceptional

17 Aug 2024

Joyce

Close to the train station

Leisure Family

10/10

Exceptional

09 Aug 2024

Benedict

Great location for upcoming cruise via Ravenna port.

Leisure Family

4/10

Poor

08 Aug 2024

Kiran

Not a convenient location. We got off the train and it was quite a trek. Once we got to the fromt desk, we had to walk another 10 minutes to get to the “residences” which was a seedy apartment building.

Leisure Family

2/10

Poor

31 Jul 2024

Dannielle

The property overbooked the rooms resulting in some not having a room to stay in, despite paying in advance online. You can book their hotel
Through 3rd party websites but then when you arrive they state that it is not their issue because you used a different website.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2024

Yovanita

Close to our cruise

10/10

Exceptional

20 Jul 2024

Jeremy

Great staff. Rooms we're clean and comfortable

Leisure Family

10/10

Exceptional

06 Jul 2024

Carson

Bright and clean. Location is convenient. Front desk staffs are friendly.

Partner

10/10

Exceptional

06 Jul 2024

DENISE

Walkable from train station and to town . Excellent breakfast and comfortable beds ! Great stay before cruise

Leisure Family

10/10

Exceptional

25 Jun 2024

Tamar

very conveinient location. Great staff and a great hotel.

2/10

Poor

17 Jun 2024

Diana

No ac and it was over 15 min distance to walk to room. Unsafe

Leisure

2/10

Poor

01 Jun 2024

Josephine

Worst place to stay

This is not a “Hotel”. The check In location is a hotel. The room is 0.40 miles away and you need to walk and drag your luggage. There is no heat or AC. They do not clean the place. This is run down third world ghetto. Worst place I have stay in my 30 years of travel. I have stayed in more than 200 hotels.

Friends_and_family Family

6/10

Pleasant

30 May 2024

Kimberly

If you are walking to this hotel from Ravenna Train station make sure to us the underground walk way. Saves a lot of walking time. There isn’t much around the hotel area for food. If you are looking to visit old Ravenna it’s a walk through some areas that I didn’t feel safe.

Leisure Family_with_children

10/10

Exceptional

01 Nov 2023

Zachary

Located by the port, across from the train station, and a block away from Theoderic’s Tomb the hotel offers easy access to a very walkable city. You are no more then 20ish minutes from the city centre and all of the sites it offers. Highly recommend the top floor suites which have amazing light in the morning.

6/10

Pleasant

10 Oct 2023

Estrella

Close to train.

Leisure

6/10

Pleasant

28 Sep 2023

Gabriela

The apartment is too dark.
And too far away from the hotel if you are walking with heavy luggage.

Leisure Family

8/10

Excellent

22 Sep 2023

Jorge

Good location

Partner

2/10

Poor

11 Sep 2023

Susan

Overbooked and don’t care!!

I booked a room with multiple beds because it was me and another lady. Got there and they had downgraded us to a single bed. For those that don’t know these are more like full beds than queen. She said she was very sorry but they had an issue with their reservation program and asked if we still wanted it…I asked if she had an additional room available…she said no it was sold out…did we want…well we need someplace to sleep. This room was so small I sat in the closet until the other lady got in bed because we couldn’t move around the room at the same time. When it was my turn to get ready for bed I noticed there was only 1 towel. I go to the lobby, it’s a man now, and ask for another towel. He says your room is for 1 person so you only get 1 towel!! I said then why did YOU put 2 people in it…showed him my reservation but it did no good! I went outside to calm down and a family with 2 small children walked in and were turned away too!! Overbooked and don’t care at all!!

Friends_and_family Friends

4/10

Poor

03 Sep 2023

Evelina

Ravenna

I booked the room because the hotel was across the train station not knowing that the property owns several buildings around. We had to walk another mile from the main building and the receptionist made us believe that the apartment was behindthe main building. The area looked creepy and was not safe for pedestrians with many cars passing (we had to cross many streets), and not convenient when walking with luggage.The apartment was large but extremely outdated and old. No coffee maker ,no coffee, tea, and the air-conditioner was only good for the living room. We wanted to have breakfast in the main building and were told by the receptionist that because they are fully booked, and because we booked an apartment can not be accomodated. This was not mentioned when booking. I can say that this was the worst experience for my family ever and we have traveled the world.

Friends_and_family Family

10/10

Exceptional

02 Sep 2023

Sandra M

Fantastic service, front desk ver friendly, close to everything! Highly recommended! 😀

Friends_and_family Family

8/10

Excellent

29 Jul 2023

Veronica

Las instrucciones para llegar no eran sencillas de entender, pero lo demás excelente

Leisure Family

10/10

Exceptional

26 Jun 2023

Kelly

My family really liked this property. We stayed at Residence Mosaic which means we had a full apartment to ourselves. But thankfully we had a car because it was about a ten minute walk away from the check in desk and we arrived well after dark.

The main hotel is located very close to the train/bus station which is probably why it felt unsafe. From the apartment, low cost transfer to the cruise terminal was challenging for our party of 6. The shuttle advertised at the hotel was 20 euro/person. Royal Carribean had a shuttle for $10/person. However, we’d turned in our car and, for both of these options, the walk with our luggage was too difficult for some of our party. There’s a bus stop nearby the residence but it was closed on Sundays. We were about to call a taxi when the groundskeeper offered to drive us for less than 20 euro total! These comments are based on us staying in the apartment as opposed to the hotel. The Royal Carribean shuttle is close to the main hotel.

Overall, I’d recommend this place. It was great to have our whole party in one place with the two bedroom apartment and it was clean and a great price.

Leisure Family_with_children

4/10

Poor

13 Jun 2023

Nicole

Upon check in we were told we were staying at the apartment not at the hotel which the poctures show, 10 minute walk in heavy traffice to an area which did not seem safe. Apartments were dirty, we had booked 2 because we had 8 people and one of them the shutters were broken so we couldnt get out to the balcony, i called and was told someone would come to fix it and never showed. We could not find a close place to eat. Thank god my son had uber eats app and there were 3 restaurants on it so we could order from. Was a horrible experience.

Leisure Family_with_children

2/10

Poor

21 Nov 2022

JoAnn

Rude Owner

Worst hotel experience of our life. According to the website the hotel has air conditioner but the rude owner decided to shut off the air conditioner of all rooms. When asked about it he said that the weather was going to be nice therefore he turned them off. He was extremely rude and will not allowed us to talk. We asked for a refund of our money and he gave it back very rudely. The owner preferred to not do business with 5 people rather than turn the A/C on. How dare him tell me how to be comfortable?

Will not recommend at all!!!

Friends_and_family Friends

8/10

Excellent

12 Sep 2022

Candace

Stayed in the top floor. Very interesting layout.

Leisure Partner

10/10

Exceptional

11 Jul 2022

Cynthia

Mosaic Hotel is a cute little hotel. The checkin was quick and the staff is friendly. The room was very clean,

Leisure Partner

10/10

Exceptional

21 Mar 2022

Barry

Great hotel close to Ravenna centre

Hotel in a good location. Rooms clean and spacious. Breakfast very good. Near the train station so expected some noise but this was very minimal and did not disturb.

Partner

8/10

Excellent

31 May 2021

Verified traveler

Fantastico

Ho soggiornato qui per lavoro e mi sono trovato davvero molto bene. L'hotel in generale e la camera erano puliti. Il personale è stato cordiale e servizievole, l'accoglienza ottima. Lo consiglio!

Business

6/10

Pleasant

10 May 2021

Roger

Its a trade off

It was very convenient for the town, nice breakfast and comfy bed but just hot/noisy

Partner

8/10

Excellent

01 Sep 2020

Verified traveler

Good hotel, the staff is friendly. Directly behind the station, takes about 13 mins to get there

Friends_and_family Family

8/10

Excellent

03 Feb 2020

Mary

Modern upscale room and large for Europe. Interesting wooden ceilings. Not in the historic center but a brisk walk and you are there.

Leisure Family

10/10

Exceptional

04 Jan 2020

Verified traveler

Everything was fine .Breakfast was great and taesty,room is clean and big, every day cleaning.I recommended this hotel .

Leisure Family

10/10

Exceptional

10 Dec 2019

Jasmine

It was a comfortable stay. The breakfast was amazing. The hotel price was good value for money.

Partner

8/10

Excellent

26 Sep 2019

Verified traveler

The location was great.
More of a budget hotel. Reasonable price

Leisure

10/10

Exceptional

30 Jul 2019

Raymond

Great hotel with free parking to explore Ravenna from. Ok breakfast.

Friends

10/10

Exceptional

23 May 2019

Verified traveler

We arrived late but that wasn’t a problem. Very friendly staff made us welcome.

Leisure Friends

8/10

Excellent

20 Apr 2019

Verified traveler

This is a nice hotel, good breakfast and good to reach by car. The city center is on the other side of the railroad tracks, but within walking distance.

Leisure Family_with_children

2/10

Poor

10 Mar 2019

Verified traveler

The staff were unhelpful, it's on a busy main road next to railway station with cargo trains running all night, could not get any sleep. Aircon was broken all it did was make a hot room into a furnace.

Leisure Partner

6/10

Pleasant

01 Aug 2018

ALCIDE

just a place for one night

just a place

6/10

Pleasant

15 May 2018

Verified traveler

It was good

Partner

8/10

Excellent

01 May 2018

Etruscophile

Nice hotel on Ravenna harbor

Stayed here after arriving in Ravenna by train to visit the historic Byzantine monuments

10/10

Exceptional

22 Apr 2018

Edward

Great location Staff not very helpful but everything is within walking distance

10/10

Exceptional

01 Nov 2017

Janet

Great stay for city if mosaics

Hotel brilliant, huge bed, all modern comforts & amenities in room. Hotel staff friendly & helpful, breakfast excellent buffet - best cappuccino. Considerable walk into city centre.

Partner

10/10

Exceptional

16 Sep 2017

Claire

Great hotel in Ravenna - highly recommend!

Great hotel in Ravenna - my stay for two weeks was very pleasant! It's super clean, the staff are super nice, and the location is super great! A bike rental will help you to navigate from the hotel to the city center on the other side of the railroad tracks, so no need to worry about the fact that the hotel is on the different side of the tracks from the rest of the city. The breakfast was very tasty and the daily espresso I had was great to keep me awake for the whole day of activities.

8/10

Excellent

24 Jun 2017

Gianpaolo

To consider

Good hotel at very reasonable rate. Handy location and excellent staff.

Family

4/10

Poor

03 Feb 2017

T.A.

Will charge you twice for a hotel room

The room was OK, the location helpful (near the train station), I could find something to eat at breakfast (I have multiple food allergies), but I cannot recommend this hotel. I prepaid for the hotel when I made my original reservation but I was charged again when I went to check out. Because it was 6 AM in the morning and I had to get to the airport, I didn't have time to argue. I've contacted Expedia about it several times since I've been back but the hotel is not responding to e-mails or phone calls. It doesn't encourage me to want to go back there (or anywhere else) anytime soon.

6/10

Pleasant

28 Oct 2016

Victoria

Good room, quite noisy, no sleep.

This hotel was very easy to find from the railway station, this did mean that it was very noisy at night as it was close to both the railway and a very busy road. The bed was also very hard so a good night sleep is not easy! The room was a good size and the bathroom was good, the staff were not always friendly and the breakfast was not great but good that it was included in the price. The area close to hotel is a bit rough but Ravenna itself is lovely, I would want to stay more in the centre on a future visit as it was a bit of a walk in.

Partner

10/10

Exceptional

20 Oct 2016

Graham

Excellent

Easy parking 10 euros taxi to town

Family

4/10

Poor

08 Sep 2016

Nora

Terrible breakfast
The room was more expensive than on venere

Partner

6/10

Pleasant

03 May 2016

Kristine

So-So

We have been travelling Italy, one Hotels.com hotel after another. Almost all have been amazing...this one fell short of expectations. Our room was literally 20 steps from the reception desk - another 20 to the breakfast room. I was awakened in the night by the reception phone. There was one room worse. It was 5 steps from reception. Hotel location is ok for the area. Tough to find. And if you miss it, it's a lot of one-ways to wend your way back. My advice would be to keep your car parked at the hotel & walk into the heart of the neighbourhood (a ZTL area, by the way -traffic limited).

Partner

8/10

Excellent

28 Mar 2016

Verified traveler

Clean, modern, and a little cold

The hotel was clean and modern and had a pretty good breakfast. It lacked charm and was one of the only places we stayed where the front desk staff were not outwardly friendly. They weren't unfriendly or mean they just weren't friendly. The hotel seemed to be perhaps a stop on the road for business travelers. It was on the other side of the tracks from the train station which is probably why it was so much more affordable than other places. Very quick walk to the center of town though (5 minutes) so that really wasn't a big deal.

Partner

8/10

Excellent

22 Oct 2015

Verified traveler

Good Hotel by Ravenna Train Station

Rooms are a little small. Very comfortable bed. Good service. Very close to train station.

8/10

Excellent

06 Oct 2015

Verified traveler

Chose location because we needed parking and wanted to be close to centre. Location was good and quite easy to get to by vehicle and by walking even though on far side of tracks. Hotel and room were good. Bed frame not great - stubbed toes on the corner of it. Walked to city sights and also used tourist bus 1 day and taxis 1 evening.

8/10

Excellent

09 Jul 2015

IVAN

The hotel is on very nice position, easy to reach any point in town by car or walking. Safe parking.
Personnel very friendly.
Clean in every respect.

8/10

Excellent

19 Apr 2015

David

Nice hotel close to station

On the strength of a single night's stay, this was a very pleasant hotel: service was prompt and straightforward, our room was quiet and comfortable, the breakfast was good (with one qualification, below).

10/10

Exceptional

10 Sep 2014

Leon C.

Quiet, Comfortable, Convenient

I stayed at Mosaico for just over a week, and the hotel was very pleasant. The rooms were clean, air conditioned, and the beds and linens were comfortable. It had all the basics and more, decent WiFi speeds, and a good variety of multi-language entertainment on the modest-sized television. The breakfast had a nice assortment of items typically included in a traditional European breakfast and good coffee. It is on the backside of the Ravenna Train Station, hence convenient access to other local destinations, and the central shopping and walking areas of Ravenna are about a 10-15 minute walk away. Overall, I was very happy with my stay and would book the hotel again were I to travel to Ravenna in the future.

8/10

Excellent

07 Mar 2014

Jeffrey Peacock

Convenient to Railroad Station

Room temperature was difficult to adjust.

8/10

Excellent

16 Dec 2013

robert

Quality for someone used to business trips...

The location was quite good for the old city in Ravenna (most touristic sites were quite walkable). The hotel was clean and well kept, the Internet access was the fastest I've had in Italy, and the staff were quite helpful. The room was comfortable and I would stay there again for even longer periods. Additionally, the manager recommended a pizzeria around the corner called Ca'Rossa. The pizza there was outstanding (...and I say this as a bit of a food snob).

10/10

Exceptional

13 Oct 2013

Verified traveler

Mosaico Ravenna

Unforgettable Ravenna.

It would be useful to guests to point out that there is an underpass close to the hotel which comes out centrally and obviates the necessity of being cheated by the local taxi drivers.

8/10

Excellent

18 Sep 2013

Verified traveler

A very nice and well run hotel will excellent breakfast. Having to wall around the railway makes the location a little inconvenient.

8/10

Excellent

10 Nov 2011

Alexey

a one-day visit to ravenna from bologna

This is a wonderful small hotel. Though located very very close to the train station it takes some time to get to/from the railway station.
Other than that and a weird location in between of busy roads, the hotel was very nice. Rooms are very small but well appointed.
The minibar is free (a couple of bottles of water, some sodas, beer) What a nice touch! Doesn't take a lot, right?

I think for the same price you could get a hotel with a more convenient location but it will certainly be less comfrotable and shabbier!
Not too bad!

8/10

Excellent

02 Jul 2011

Stephen

Modern style hotel with good and interesting arty photographic prints in the common areas and bedrooms. Good location easy to walk into town,

8/10

Excellent

30 Oct 2009

John

Good hotel

Hotel was not within walking distance of most mosaics, and the \"canal\" it sits on is more like a working harbor near a train station than the scenic area we had hoped for. Rooms were very nice and roomy, though the beds a bit hard, and the one restaurant within easy walking distance, a pizzeria-ristorante, had excellent pizza and a friendly staff. Parking was a plus and once we learned our way around it was a good location for those with cars.

8/10

Excellent

05 Oct 2009

Verified traveler

Great room for the money

Comfortable room. Services were outstanding.

8/10

Excellent

10 Feb 2026

Gabriel

Personnel très accueillant et agréable
Chambre correcte et propre parking gratuit et petit déjeuner très sympa

Friends_and_family Family

8/10

Excellent

05 Jan 2026

maria Grazia

Il personale ed i servizi

Leisure Partner

8/10

Excellent

02 Jan 2026

Carlo

Tutto ok. Stanza un po' rumorosa perché l'hotel affaccia su una strada e vicino la ferrovia. Da pulire meglio sotto i letti. Personale molto cortese. Colazione ottima e abbondante.

Leisure Family_with_children

8/10

Excellent

20 Nov 2025

Gianpaolo

L'hotel potrebbe offrire di più, visto che è di categoria 3*s.. sia chiaro, benissimo l'accoglienza, camera piccola ma pulita e in ordine, bene la colazione. Purtroppo i mobili erano vecchi e ammaccati, le finestre (datate, ho lavorato nel settore per anni) non isolavano bene il traffico ferroviario, il caldo nella stanza durante la notte è stato decisamente \"importante\"..

Business Self

10/10

Exceptional

08 Oct 2025

Alessandro

Buona posizione dietro la stazione. Camera spaziosa e confortevole. Da migliorare la colazione.

Leisure Partner

8/10

Excellent

16 Sep 2025

Erwin

Alles in allem das was wir erwartet haben. Relativ günstig, direkt am Bahnhof. Zimmer sauber, zweckmäßig eingerichtet. Frühstück in Ordnung. Durch die nahe Straße etwas laut.
Preis Leistung passt.

Leisure Partner

10/10

Exceptional

06 Sep 2025

flor

Muy buena atención en recepción, nos permitieron hacer el check in más temprano, la habitación amplia y cómoda. Muy cerca de la estación a 3 min caminando.

Leisure Family

10/10

Exceptional

30 Aug 2025

flor

Personal amable, hotel limpio pero la regadera muy pequeña con una puerta difícil de abrir.

Leisure Family

10/10

Exceptional

18 Aug 2025

Fabio

Ottimo!

Struttura in linea con le aspettative, posizione strategica, personale molto attento alle nostre esigenze, ottima colazione a buffet. Consigliato!

Friends_and_family Friends

6/10

Pleasant

11 Aug 2025

Kenneth

[email protected]

Hotell kort vei fra Togstasjon. Hotellet er ok for en natt. Vi skulle videre, så passet bra. Rom var enkelt med to senger og bad. Ligger rett ved veien, så litt støy. AC var dårlig , så det ble en varm natt. Frokost ok.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Delphine

Friendly and helpful people, nice rooms, good cleaning personnel, not far from city center, nice area to go jogging, perfect vacation!

Leisure Family

6/10

Pleasant

24 Jul 2025

Paulo Henrique

Acomodação justa