Name: Pullman Abidjan
Address: Rue Abdoulaye Fadiga 01 Bp 2185 Plateau, 01, Abidjan, BP2185, CI

10/10

Exceptional

05 Aug 2026

SARAH

Very

10/10

Exceptional

27 Jul 2026

RICHARD

Hotel staff at the desk were very friendly and nice .
I will.come back for sure.

4/10

Poor

14 Jul 2026

Georges

The hotel is overpriced compared to the service.
The AC was leaking water into the room. The staff felt that this was not a big deal and they called someone to repair. This was really dangerous because it was leaking above an electric fridge and by the time i relised it a lot of water had accumulated already.
The restaurant was not very good. Food takes too long and didnt feel fresh.
The hotel staff tried pressuring to take the hotel transport to the airport despite it being more expensive than normal taxis.
Almost waited 30 minutes to checkin.
Only positive point was the big business center.

Self

10/10

Exceptional

13 Jul 2026

Guillaume

très très bien - propre - pro - agréable

10/10

Exceptional

28 Jun 2026

SARAH

Very good

8/10

Excellent

29 May 2026

Wadzanayi

-

Self

8/10

Excellent

19 Mar 2026

Matthew

A nice option in Abidjan. The hotel itself is comfortable, with a standout breakfast buffet. The staff is excellent as well. The gym is well equipped. A bit disappointed that the swimming pool was closed for renovation.

Self

8/10

Excellent

16 Feb 2026

Stephane

Thank you!
Comfortable bed, great breakfast buffet.
Great view on the lagoon from the terrace.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Erin

The room was always clean and the employees were very helpful. Including the security guards.

Leisure Self

10/10

Exceptional

19 Jan 2026

tracy

`The staff made the stay the most enjoyable. Every single staff were super helpful and thoughtful. That compensated for the lack of facilities (no pool, no spa jacuzzi or steam room, no temperature control in room). It is the people who are what makes this hotel worth staying at. They helped with everything from restaurant suggestions to helping me buy a stamp for the postcards and sending them.

Self

10/10

Exceptional

03 Jan 2026

Abdoul Aziz

Everything was greatly

10/10

Exceptional

19 Dec 2025

Mary

Our stay at the Pullman in Abidjan was exceptional 👌. The room was beautifully decorated, clean, and stocked with away from home amenities. The staff was very attentive and customer oriented. There were a host of activities that ensured we were not bored during our stay. The hotel is in a central location with easy access to anywhere in the city. For sure, this is our hotel of choice for visits to Abidjan. We loved the half board option, and the breakfast and dinner options were excellent

Business Partner

8/10

Excellent

14 Nov 2025

Pierre

Great central location!

Business

10/10

Exceptional

13 Sep 2025

JP

Very decent property. I would stay there again

10/10

Exceptional

17 Aug 2025

Olayinka

This is my second time staying at the Pullman. I highly recommend staying at this hotel as they have loads of high quality amenities making our stay very comfortable.
Loved the breakfast, lunch and dinner options. The staff is incredibly courteous. A huge thank you to Dolores and Michel Kouame for allowing us to stay a few hours past our checkout time. This facilitated things for us as we were traveling with an 11 month old.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

natalie

Beautful hotel. Great staff.

10/10

Exceptional

26 May 2025

Rudolph

99% parfait.....

Business Self

10/10

Exceptional

01 May 2025

Orhan

Please add my stay in my account
Selim Levent
[email protected]
+905531229035

10/10

Exceptional

16 Feb 2025

Mamadou Bocar

I had a good stay at Pullman Abidjan and I recommend it to anyone visiting Abidjan.

10/10

Exceptional

26 Jan 2025

Raphael

Top service.

Marvin was an absolute pleasure to have look after me. So attentive and helpful with taxis and many other things. Swimming pool is available, but nobody ever uses it...
Looking forward to my next trip already.

Business

6/10

Pleasant

18 Dec 2024

Verified traveler

My trip to Abidjan

During check in it too quit a time during check out they charge a wrong value , room invoice indicated a different room number !! , generally the hotel is getting old and the rooms need renovation
Yet , The location and view are exceptional

Business

10/10

Exceptional

28 Nov 2024

Francis

Good Buffet breakfast and nice staff

Business Self

10/10

Exceptional

18 Nov 2024

Saidou

The rooms with a view of the laguna is nice but very noisy due to the highway between the hotel and laguna.

10/10

Exceptional

25 Jul 2024

Adelaide

Everyone is nice and respectful. My room was very clean.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Feb 2024

DORIS

It was amazing place to spend your holiday, very clean room and friendly workers. The breakfast was very rich and had varieties to select from.

Partner

6/10

Pleasant

16 Feb 2024

Chiemezie

Just an average hotel

Leisure Self

6/10

Pleasant

13 Feb 2024

Yuletide

The property was just ok no special attraction to it

Leisure

8/10

Excellent

23 Oct 2023

Verified traveler

Business trip

4 day business trip

Business

2/10

Poor

20 Sep 2023

Oluwatosin

Property cancelled the reservation and refund was not given back

8/10

Excellent

24 Apr 2023

Drissa

This property is okay, but can be over priced.

Business_and_leisure Self

10/10

Exceptional

26 Mar 2023

Oumou

Lovely staff! great spa and massage! I miss it already

Leisure Family

8/10

Excellent

17 Jan 2023

Michel

Great family experience. Highly recommended.

Friends_and_family Family

10/10

Exceptional

28 Sep 2022

Oleg

Ок

10/10

Exceptional

07 Feb 2022

Andrea

Beautiful hotel

Leisure Self

6/10

Pleasant

29 Dec 2021

Hernan

Hotel employees never had a direct answer for any question, always calling second person or a third one in many occasions.
No restaurantes at all in the area to eat outside the hotel.
Prices for food inside the hotel are very high but no other option to eat unless getting on a taxi.

Business

4/10

Poor

08 Nov 2021

Fortune

Overpriced

Business

10/10

Exceptional

28 Jun 2021

Verified traveler

it's a excellent hotel

Business_and_leisure Family

10/10

Exceptional

29 Mar 2021

Verified traveler

No commant. All is ok for me. Good standing and so ...

Friends_and_family Family

2/10

Poor

01 Mar 2021

Guray

Not again

Once I checked into the hotel I was charged more than what it was supposed to me. A significant amount of difference. I contacted hotels.com. They said they can’t reach them, and wasn’t helpful. They said they will reach me in 24 hours and heard nothing. Spent an hour to figure it out in the lobby and gave up.

Business

6/10

Pleasant

21 Jul 2020

Sheikh Bassirou

The room service is very poor and terrible.

Business

10/10

Exceptional

02 Mar 2020

Ti

Probably the best in Abidjan.

Excellent hotel and excellent staff at best location in Abidjan.

Only the pool need some better filter and cleaning system so people can actually use it.

Business

8/10

Excellent

27 Feb 2020

Amarendra

A clean hotel with reasonable service.

Business

10/10

Exceptional

20 Feb 2020

Sarah

Very nice stay, rooms are comfortable and very trendy chic! Breakfast had lots of options and the staff were very helpful.

Business

10/10

Exceptional

12 Feb 2020

Verified traveler

Excellent service and welcoming staff who goes above and beyond.

Business Self

4/10

Poor

09 Jan 2020

Atef

Bad Experience

It was my second stay in Two weeks in Pullman after the unprofessional behaviour of Ms Sarah commercial staff and after the apologize of her boss i decided to book again maybe things gonna change but unfortunately i had meet Ms. Sarah twice face to face she ignored me even no \"welcome\" as guest in a check in, in my first day i left my room around 1pm i came back morning time next day and in my surprise no \"room makeup\" and the receptionist suggested to give me another room which was inappropriate at that time i went to the given room just took towels and water and returned back to my room, second night i was in my room at 1am and my neighbor was enjoying his fiesta with so high music at the point that i thought that Pullman has nightclub above my room i called the front desk to check but nothing done till 4am.
Third day i invited a couple of friends to share lunch in the terrace we received first waiter 15 minutes later order taken after my request 37 minutes later with two different staff and each did the same work without any endorsement.
Pullman is a big name with many services problem and unqualified staff.

Self

6/10

Pleasant

02 Jan 2020

Brian

Nice Hotel Physically but service needs improvemen

Did not initially have the sweet I booked and then tried to convince me that a smaller was was in fact an \"upgrade\".

Business

2/10

Poor

16 Dec 2019

Verified traveler

i didn't like the fact that they didn't go by expedia rate and also didn't refund the day i didnt sleep

10/10

Exceptional

13 Oct 2019

Mohamed

Awesome Hotel

Great hotel and friendly staff! Beautiful hotel right next to everything.

Business

10/10

Exceptional

13 Sep 2019

Tyepi

The place is super nice. The only thing is I couldn’t get The suite with the view.
Other than that everything went well. The place is a must be.

Leisure Friends

10/10

Exceptional

11 Aug 2019

Busytraveler

Overall the Pullman is a very nice hotel. The staff is very polite. The only negative is the cost of the food.

Business

2/10

Poor

19 Jul 2019

xinqiang

unprofessional staff made mistakes for bill

the reception staff are not profession as they should be, when check out, they made huge mistake for the credit card pay bill, the bill should be 36 000 XOF, but they put 360 000 XOF, then, I found another faute, they put one meal that I did not take in the bill.

10/10

Exceptional

18 Jul 2019

Verified traveler

The best bed that I slept in of my entire life. I came back just for that... and because of the rest such as the breakfast, the view, the service....

Business Self

8/10

Excellent

10 Jun 2019

Wendy

Great hotel in Abidjan

Great hotel in Abidjan, very nice decor. The rooms and bed were very comfortable. Front desk and restaurant staff were friendly and helpful. The only odd thing was the entire hotel didn't have a international converter to borrow. Really recommend this hotel if you are in Abidjan

Partner

10/10

Exceptional

07 Apr 2019

Carlos

Great recently renovated hotel in Abidjan

Stay was great. The hotel has been recently renovated, so don't rely on reviews that are 2 or 3 years old. Beds are modern with great wifi availability and the breakfast buffet was very good. Overall location is good, with various restaurants at 5-10 minute walking distance for dinner or lunch.

10/10

Exceptional

26 Mar 2019

Verified traveler

Expensive but really fantastic experience. The rooms are clean and modern. The hôtel staff is helpfull and nice. The location in the of Abidjan plateau is perfect

Business Self

4/10

Poor

20 Jan 2019

serge

They have a long way to become 4 star

Every day the staff wake me up to clean the room even that i put do not disturb, they don’t knock on the door , one time was in the middle of shower and they get in and they ask me can we clean the room i ask them if they didn’t see the do not disturb panel and they say they are sorry but even after multiples complain in the manager nothing change.
Another thing is hot water in the shower you need to open and wait almost 10 mn before you will get hot water.

4/10

Poor

18 Jan 2019

serge

Too expensive for what you get , not professional

This hotel is very expensive for what you get,secondly you put do not disturb, and at 08:00 the service will get in your room without knocking. In a week i don’t have hot water and pression of water few days.

4/10

Poor

14 Nov 2016

Indrakumaran

poor value for money and lack of service

An overpriced hotel, needed to call several times for basic services such as towels, hot water was intermittent, bathroom was dated.

4/10

Poor

08 Oct 2016

Zied

overal it was less then average, service always late and the common reason is always \"sir i am working alone, and have many orders\", hotel was out dated and most equipment old, first time i wanted to take shower the water mixer got broken, bathroom in bad shape, only good thing about the hotel is the location.

4/10

Poor

04 Aug 2016

cameron

Not worthy of Pullman brand.

It may have been a fine hotel 20 years ago it is a poor 2 star today.
Bad plumbing, unreliable wifi, unfriendly staff and overpriced food.

6/10

Pleasant

11 May 2016

Verified traveler

Over-rated quality.

It was a short stay of two days. I am not impressed by the quality of teh hotel. It is more like a 3-stars hotel.

6/10

Pleasant

09 Apr 2016

Elisabeth

Needs a facelift

Location and price were good and rooms are spacious but the hotel would benefit from a renovation.

8/10

Excellent

11 Mar 2016

R P

Good Hotel with questionable service

I had booked a double room with breakfast included. Their records said only 1 breakfast was included. They said they will sort out issue of breakfast for my partner soon, but they ended charging for 1 breakfast.

8/10

Excellent

17 Jan 2016

Verified traveler

Fine for business

Not bad for a quick business trip.

6/10

Pleasant

22 Dec 2015

Patrick

Overall a decent experience although not in terms

Staff were courteous and attentive. The best part of the hotel for me was the food if a bit expensive. Nice and varied breakfast buffet. Also had lunch buffet and room service a couple of times and enjoyed it. Bad points however for wifi which was unstable throughout and was cut off 24 hours for repair. The room was clean and quite comfortable (hard bed though) although the toilet had a plumbing issue (kept on flushing). Overall a decent experience although not in terms of value for money (this is the case though with most hotels in West Africa)

6/10

Pleasant

17 Nov 2015

Verified traveler

Hotel is fine, but a bit outdated. Breakfast is overpriced. The hotel could use a fitness center and some updated decor!

2/10

Poor

20 Sep 2015

Verified traveler

Renovation Needed

This hotel desperately needs a facelift. The carpet in my room was gross, looked like it hadn't been cleaned for 20 years. My pillows didn't have pillow cases, there was no toilet paper in the bathroom and the lightbulbs were gone from the bathroom light fixture. Service was generally friendly and decent.

8/10

Excellent

07 Jun 2015

Verified traveler

Reasonable

Nice location on the plateau, rooms are clean and well equipt. Wifi flucuates between good and very poor signal which is frustrating. Food is ok. Reception and concierge staff are great and very helpful. Bar and night staff can be a little slow.

4/10

Poor

23 Feb 2015

ANGELA

No value for money

The bed was uncomfortable and the hotel is overpriced for what it is.

10/10

Exceptional

16 Jun 2026

Youssouf

Super séjour
Personnel serviable
Chambre spacieuse

Self

10/10

Exceptional

17 May 2026

Oceanne

Notre chambre était très propre, on a senti le personnel au petit soin pour nous ce qui a rendu notre séjour parfait. Le petit déjeuner manque un peu de choix. Seul bémol la piscine en travaux

Family

10/10

Exceptional

09 Mar 2026

Alberto

Hotel impecable, habitación limpia, amplia y cómoda. Personal muy atento y privado. Muy recomendable.

Self

2/10

Poor

02 Mar 2026

JESÚS MANUEL

Todas las instalaciones estaban en obras: no había piscina, no había sauna, no había baño turco, no había spa, porque estaba estropeado. Sin embargo, el precio sigue siendo el mismo.
No ha sido una buena experiencia.

6/10

Pleasant

15 Feb 2026

ABDOULAYE

RAS

Partner

6/10

Pleasant

30 Dec 2025

Cynthia

Alors dans l’ensemble ça va, les chambres spacieuses etc.. mais déjà on a trouvé du sang séché en bas d’un des rideaux.
Et surtout, nous n’avions pas été prévenues que la piscine était pas disponible ce qui est fort regrettable étant donné le prix de l’hôtel.
Cela aurait dut être signalé par expédia ou l’hôtel lors de la réservation