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Azalai Abidjan
Abidjan · Ivory Coast
Boulevard Valery Giscard D Estaing Abidjan CiView location
7.8/10Very good216 Reviews
Cleanliness8.6/10 8.6
Service8.0/10 8.0
Comfort8.4/10 8.4
Condition8.0/10 8.0
Neighborhood8.0/10 8.0
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Azalai Abidjan
A stay at Azalai Hôtel Abidjan places you in the heart of Abidjan, within a 15-minute walk of Robert Champroux Stadium and Abidjan Karting. This spa hotel is 0.8 mi (1.4 km) from Ebrie Lagoon and 1.2 mi (2 km) from Sports Palace.
Make yourself at home in one of the 200 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 3.58 per room, per night
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 24 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Nearby attractions
Robert Champroux Stadium
0.7 km / 0.5 mi
Abidjan Karting
1.2 km / 0.7 mi
Ebrie Lagoon
1.3 km / 0.8 mi
Sports Palace
1.6 km / 1 mi
Grand Marché de Treichville
3.3 km / 2.1 mi
Cultural Palace
3.5 km / 2.2 mi
Central Mosque
4 km / 2.5 mi
La Pyramide
4.3 km / 2.6 mi
Stade Felix Houphouet-Boigny
4.9 km / 3 mi
St Paul's Cathedral
5.4 km / 3.4 mi
Musée des Civilisations de Côte d Ivoire
6 km / 3.7 mi
Musée National
6 km / 3.7 mi
Centre Culturel Comoë
8.4 km / 5.2 mi
Hôtel Ivoire
8.6 km / 5.3 mi
Marché de Cocody
8.7 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Azalai Abidjan
75
reviews shown
NOGOGNALE AMINAT SARRAH
It was cool
John
The room was immaculate. The hotel staff was very professional and helpful. I also had an excellent manicure, the food was great and the gym was more than adequate.
John
Everything was superb. The only thing that could have pushed it to level of superior would have been if the hot water were hotter instead of luke warm.
Rupert
Azalai Hôtel Abidjan
Centrally located hotel ideal for work
BaegYeong
Review also not good for us.
They don't even change their bed covers every day, and the bathroom drains don't work properly, so you have to wait for it to drain before taking a shower.
Ali
The Hotel and staff are amazing. Rooms are immaculate. Staff are amazing hosts and very accommodating. Food was excellent. There was not 1 thing during my trip that was not 5 stars. Very close to shopping district. Lobby is beautiful and very welcoming, also a nice place to relax and unwind.
MAHAD
Azaile hotel was great when i was abidjan good service very humble staff
Rupert
Azalai Hôtel Abidjan
Great hotel with lovely helpful and friendly staff. Ideally located for my stay in Abidjan.
Verified traveler
Outdated, Inadequate, Avoidable.
Outdated: Was a good hotel once but very outdated now. Extremely slow, creaky, small lifts, antique ACs that struggle to cool rooms.
Inadequate: Completely unsuitable for business travelers especially non French speakers. Gym has only one working treadmill. No universal power points in the room. Only one English Channel in TV. ACs not working in the lifts and corridors. Calls to Reception are answered rarely and with long waits. WiFi is not good (when I complained they said that this is because everyone is online).
Avoidable, especially with options just next door.
Inadequate: Completely unsuitable for business travelers especially non French speakers. Gym has only one working treadmill. No universal power points in the room. Only one English Channel in TV. ACs not working in the lifts and corridors. Calls to Reception are answered rarely and with long waits. WiFi is not good (when I complained they said that this is because everyone is online).
Avoidable, especially with options just next door.
Rupert
Azalai Hôtel Abidjan
Ideal locataion for work locally, good clean rooms and friendly staff thank you
Rupert
Azalai Hôtel Abidjan
an ideal location for work locally friendly and very helpful staff. thank you
Rupert
Azalai hotel abajan
Used as a base for work locally
Rupert
Azalai Hôtel Abidjan
hotel ideally located for work locally
Fatou
Good
Rupert
Ideally located hotel for work locally
Verified traveler
Elevator broken it was a nightmare , check in so slow
Mohamed
Perfect
Hiroshi
OK
Hiroshi
OK!
Yvanna
Perfect for a short stay
Great hotel for a short stay. Not too far from the airport. The complementary airport shuttle was much appreciated. Amazing and super helpful staff.
Esther
I really enjoyed my stay and the service provided. I have stayed at multiple hotels in Abidjan and would rate this highest.
Steeve
Property is not what they showed online
Expedia should not post this hotel on their website
Expedia should not post this hotel on their website
Habib
Top choice when I stay in Abidjan for a short trip. Close to the aiport and shopping.
Rajesh
Business trip
the stay was great, we checked in late BUT all was under control by a very soft spoken and friendly receptionist Martin who also assited in getting an extra bed rolled into our room as they didn have any twin rooms available and we had requested for seperate beds....very thing was good even teh airport shuttle was great...thank you and we will come back again to your hotel...
KC
Nice and helpful staff, clean rooms with ample amenities, great location across from Cap Sud mall
YACOUBA
The property was safe and accessible
Abdallah
Perfect and I'll come back again for sure
Thanks
Thanks
Thelma
Staff were friendly
Timothy
Great hotel convenient location!
We stay here quite often so some of the staff know who we are and act glad to see us. For airport access and working/shopping near or around Zone 4 or Marcory, this is a great place to stay.
Seydou
Good location and pleasant bedroom
Mohamed Mounir
Azalai Hotel Abijdan stay
Actually I booked an executive room and when I checked in and went to my room it was not cleaned, the trash cans were not done, there were still some pieces of chips on the bed and the bathroom was empty no towels, no shower gel nothing but since I arrive Abidjan at 4.30AM I only claimed in the morning but then they made it up and I had a very pleasant stay.
Scott
The staff wasn’t very friendly. The service at the restaurant was terrible.
Serigne
Nothing
Nabile
After reading some reviews I agree , The hotel operates like a money hungry outfit in a very unapologetic way. 5 dollars for a 50 cent water. Approx 50 dollars for a mediocre buffet, 30 percent up charge if you want to check out by 1pm. If you ask the reception if they speak English, they will sometimes pretend they don’t ( until they want to charge you for something).
I think the upper management and others probably work hard to make this into a grear hotel. The desk manager has a complete opposite attitude
I think the upper management and others probably work hard to make this into a grear hotel. The desk manager has a complete opposite attitude
Adebunmi
Great
Timothy
Good choice in Abidjan
We have stayed at Azalai Abidjan several times and find it a good choice in Abidjan. Convenient to airport, shopping, dining and just about anything you could need without ever crossing a bridge.
mohamad
Great and friendly staff
BACARI
The stay was ok. However, the responsiveness of the room service could be improved.
Verified traveler
Very nice
Verified traveler
Good hardware, Terrible software
Frontdesk staffs were very rude and unprofessional
Room was not clean at all even though I moved once
In general, this hotel will lose customers due to poor management
Room was not clean at all even though I moved once
In general, this hotel will lose customers due to poor management
Verified traveler
Good hotel to relax and spend few days. Food to be improved.
Verified traveler
Worst, awful, ... don’t go there
Awful, the worst. never again, ...
I normally don’t write comments on hotels but this time, it was the worst experience ever! No communication, money hungry, they see you like a prey, they want to get as much as they can from you...
I normally don’t write comments on hotels but this time, it was the worst experience ever! No communication, money hungry, they see you like a prey, they want to get as much as they can from you...
jean claude
Great location if you work in zone4
Room very nice and calm
Bar and restaurant without charm but many nearby
Room very nice and calm
Bar and restaurant without charm but many nearby
Verified traveler
Everything was fine, except that due to COVID-19 room service is not yet available, but there are eating places at walking distances with set opening hours. The buffet breakfast was very minimum, however, management is planning on reopening officially in a couple weeks and that should bring the value of the hotel to the standard it deserves. Staff were respectfully professional - Excellent.
Dr Adnane
It is not Azalai I know. No service at all. Reason : we have not enough resources. COVID.
DANIELA
Very nice stay in Azalai
Azalai is a very good hotel and I always return with pleasure
Bereket
One of the best Hotel in Abidjan. Not far from the airport, free shuttle, friendly service.
Verified traveler
Horrible views
Location was not great
Staff couldn’t relate in English so found communication tough
Sockets ALL European no adapters
24 hour shuttle was on a schedule that didn’t suit travel times
Most things written in french only
Had read great reviews but found it disappointing
Location was not great
Staff couldn’t relate in English so found communication tough
Sockets ALL European no adapters
24 hour shuttle was on a schedule that didn’t suit travel times
Most things written in french only
Had read great reviews but found it disappointing
DANIELA
Feeling home
Every time I’m travelling to Abidjan I’m choosing Azalai hotel. Unfortunately is not always available the booking on hotels.com
Verified traveler
Very friendly accommodating staff, great room cleaning and attentive bar staff. Only downside ist Wifi and at times looong wait for elevators. Highly recommendable for location as well.
Nematu
I had bad experience with the receptionist when ever I had a quest. And also the waiter at the restaurant, one of them was very rude to me.
Verified traveler
big room and clean ; food is excellent. bed is perfect.
Verified traveler
Hamman with no essential oil, shower outside the hamman no light any complicate to operate
Verified traveler
It’s ok
Expensive for the quality !
Verified traveler
It’s ok place for the price
Service was weak.
Shuttle not available 24 hours.
Shuttle not available 24 hours.
Verified traveler
Property is nice, staff are not educated how to work with clients
Robert
Would stay again
Go hotel, with a wide selection of good quality food. Rooms are clear and spacious. Well located, with underground parking if needed. Happy to go back again.
Robert
does not live up to its ambitions
There were positive things and negative things. Here's how it happened: I reserved 5 nights, the cost for this hotel is very high, so my expectations were also, at least, somewhat high. First the check-in procedures were too heavy, with 4 people in line, and 2 people, that were indeed very friendly, behind the counter it took 26-28 minutes to clear the check-in (the last thing you need after 3 flights). The dinner buffet was the only choice in the restaurant - the buffet was good, but then I had to pay in the reception (oh no, \"the inefficient place\" - it went well though). My room had a Nespresso machine, which I thought was great and ambitious. I had two cups in the morning before having a nice breakfast downstairs. I never got more Nespresso coffee in my room, they never refilled - which, I guess, was disappointing. They also had Nespresso at the breakfast buffet, one day it ran out, and they did not refill (I did ask). My room was impecably cleaned every day, but the tiny shampoo and shower gel bottles slowly finished during the week, and they never gave me new ones - I just managed; the last morning I finished the last drop shower gel I had left (the shampoo had finished the day before) - I would expect that they leave one extra set during the week. Check-out took less than 10 minutes (still too long). Overall this is a comfortable & clean hotel with friendly staff, but they could improve on the refilling and the procedures.
Verified traveler
Amazing
Ch
Hotel staff really need some serious training in service and hospitality; to learn to treat everyone, all colors and races equally. Excellent room facilities though.
Gilberto
Wonderful stay and good standards
Clean hotel, friendly staff, spacious rooms, location excellent, close to airport and not far from downtown, facing shopping mall and supermarket
BISWAJOY
Hotel with Convenience & Luxary in Abidjan
The hotel is located in a decent location with supermarket and fast food centres in close proximity. Hotel is nice with swiming pool. Rooms are quite big with comfortable beds and having nice view of the city.
Peter
Poor food and beverage service.
Out of basic items like sparkling water and juices.
Breakfasts buffet not refurbished appropriately and looked like a left over dinner party
Out of basic items like sparkling water and juices.
Breakfasts buffet not refurbished appropriately and looked like a left over dinner party
STEVE
This Hotel Needs Improvement.
This hotel is the WORST I have ever stayed. The Staff are very rude. When you call the front desk, it takes up to 6 hours to respond. There are 3 lifts. They locked up two and crowded the only one. The staff behave as if they are doing you a favour,. Rooms were not taken care off. You have to beg for tissue papers. I regret going there.
Verified traveler
Stay in the city
I enjoyed a quiet two night stay at the hotel before venturing off to Assinie for some beach time. My hotel room was lovely- very spacious and comfortable. The bathroom was wonderful. The hotel provided lovely soaps, shampoos, etc.
The WiFi was strong and I could use it in three devices which was nice. Great stay!
The WiFi was strong and I could use it in three devices which was nice. Great stay!
D
Best hotel in town
My second weeklong stay at Azalai? And the somewhat “under-staffed” front desk managed to find ways to impress. Quality presence, rarely intrusive and always attentive front desk. Despite high volume.
It would be nice if the hotel has a phone switchboard and that customer queuing at reception is better organized. Sometimes other customers will come so close to the customer being served that privacy and confidentiality are eroded.
Keep up the good work.
It would be nice if the hotel has a phone switchboard and that customer queuing at reception is better organized. Sometimes other customers will come so close to the customer being served that privacy and confidentiality are eroded.
Keep up the good work.
Verified traveler
Great gym
Not a very pedestrian friendly area, but great place if driving everywhere. Lovely gym (despite there being no windows) with new equipment.
JD
High quality out of downtown
Too-notch staff, high-quality facilities but rather pricey at more than $170 pre night.
The weekend entertainment menu is good and safe.
The weekend entertainment menu is good and safe.
JD
Very good sense of customer service throughout.
Not the greatest location, but staff quality more than makes up for the gap. Clean, well-maintained and superb staff.
VB
it was great.....successful tip enhanced by the hotel experience
Verified traveler
Staying at Azalai Hotel Abidjan
Overal, my stay was satisfactory. The location is good, easy access to various places of the city.
shamie
New and spacious
The hotel is new with spacious and modern facilities. Convenient location. Checking in and out was rather slow.
Verified traveler
Great hotel
The hotel and the staff are great. The wifi is good the pool is nice and relaxing and they also have a spa onsite. The only slight criticism is the food options - these are quite limited - if there was more choice we may have eaten in the hotel more often. Of the many hotels we've stayed in in Abidjan in the last 4 months this is one of my favorites.
Kanti
Good location
My third visit in as many trips. Keeps on getting better!
Location & surroundings
Azalai Abidjan
Boulevard Valery Giscard D Estaing Abidjan Ci, Abidjan, Ivory Coast
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