Blue Aegean Hotel & Suites

Greece , Crete
KATO GOUVES, Kato Gouves
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16 reviews shown

8/10

Excellent

25 Jun 2024

Jose

Property is well maintained but rooms are showing its age. Walkable beach but rather rocky. Staff was amazing.

Leisure Family

10/10

Exceptional

21 Sep 2021

Jane

Superb

Weather amazing every day .stayed half board food really good something for everyone and different every night. superb location right near beach ang great bars perfect holiday thank you mr and mrs Dunn

Partner

8/10

Excellent

24 Sep 2017

Verified traveler

Friendly hotel near to beach

Good location near to bars and amenities. Food menu changed daily

2/10

Poor

04 Sep 2015

mother of teens

Lack of customer care spoils great potential

This hotel could be brilliant, but it's customer care lets it down.
The rooms are spacious and kept very clean. The only real issue with the accommodation is it's wifi which we were never able to connect to, so we used restaurant nearby. The pool is lovely (although towel bagging of pool spots starts ridiculously early) and the communal showers were dingy and smelly.
However the real downside to this hotel is its lack of care or interest in its guests.
For example, on our arrival there was a Greek Night- provided free of charge to those eating dinner at the hotel. We don't like being tied into a hotel for food, so were room only, but we would have eaten in for that, but the hotel never told us it was happening.
Similarly, on another day aqua aerobics was offered, but not something we were told about at any point.
But it is worse than just lack of information. At times our queries were met with rudeness and hostility that really took us aback.
However the final straw came when we did want to eat dinner in the hotel. We'd been told in all the info we read, and by the hotel itself that it was fine to do so. However, when we asked what the procedure was, we were effectively told that we should have given advance notice that morning, and so we could not eat there and directed to an outside restaurant we had already tried and considered poor. I have never stayed in a hotel where a guest cannot just turn up and pay extra on the spur of the moment. We felt utterly unwelcome.

6/10

Pleasant

25 Sep 2025

alessandra

Acomodação muito boa.
Fechei com All inclusive, a comida estava boa, mas os refrigerantes muito ruim à qualidade. Precisei
Funcionários pouco cordiais, tiravam toda a comida antes de terminar o horário e apagavam as luzes com os hóspedes ainda comendo.
Mas é um ótimo local para se hospedar.
O chef muito simpático!

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Claudia

Das gesamte Personal war sehr freundlich und aufmerksam, das Zimmer war ok, wobei man bei den Temperaturen sowieso die meiste Zeit draußen verbracht hat. Das Essen war auf das internationale Publikum ausgerichtet und hatte eine reichliche Auswahl an Speisen und Getränken. Die Anlage ist sehr gepflegt und die beiden Hausmeister täglich im Einsatz um das auch so beizubehalten. Lediglich die Gemeinschaftsräume und das Foyer bräuchten mal neues Mobiliar und die dort vorhandenen Sanitären Einrichtungen könnten mal eine Renovierung vertragen. Wir würden auf jeden Fall nochmal dorthin fahren.

Leisure Partner

10/10

Exceptional

27 Jul 2024

erik

Zeker het lekkere eten en het geweldig personeel

Leisure Friends

10/10

Exceptional

26 Jul 2024

Ine

Ongelofelijk vriendelijk personeel en heel lekker eten

Leisure Friends

10/10

Exceptional

24 Jul 2024

Karlin

Ein tolles Hotel sehr nah am Strand. Gute Auswahl an Fleisch- und vegetarischen Gerichten. Das gesamte Team war superfreundlich und zuvorkommend. Zimmer werden täglich (ausser sonntags) gereinigt. Wir verbrachten hier einen sehr entspannten Urlaub.

Leisure Family

10/10

Exceptional

23 Jun 2023

Anais

Hôtel familial au top! Personnel très sympa et souriant! L’hôtel est bien entretenu et toujours très propre! La restauration est variée et très bonne.Peu de commerces autour de l’hôtel mais l’essentiel

Leisure Family_with_children

10/10

Exceptional

06 Sep 2022

Arslan

Très bon séjour.
Je recommande l’endroit !

Partner

6/10

Pleasant

04 Sep 2022

Nadine

Wir haben all inclusive gebucht. Leider wahr das Essen nicht besonders gut. Preis - Leistungsverhältniss stimmt nicht überein. Ansonsten wahr das Personal sehr freundlich und zuvorkommend. Aufenthalt am Pool konnte man richtig geniessen.

Leisure Friends

10/10

Exceptional

17 Oct 2019

Verified traveler

Everything was quite good, the food, the drinks, the room etc. But the staff in the Kitchen and at the Bar were amazing! Nice people very friendly. Perfekt.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Hyggeligt, rent, roligt og afslappet hotel med plads til børn. Super beliggenhed et par minutter fra stranden.
Rigtig god mad og meget venlig betjening.

Leisure Family

10/10

Exceptional

08 May 2018

Sandrine

Rapport qualité prix, rien à dire ! Parfait !

Nous cherchions un hôtel en demi-pension avec une grande chambre et cet hôtel en \"all inclusive\" sortait dans les premiers.
Quelle bonne surprise !
La chambre vraiment très grande (51m2, 2 chambres séparées pour les parents et enfants et celle des parents était très grande avec un grand lit et on avait aussi un frigo)
Très propre aussi. Ménage fait tous les jours, serviettes changées tous les deux jours.
Personnel très très accueillants, sympathiques, d'une gentillesse
Repas sous forme de buffet, copieux, très bon, beaucoup de choix et jamais pareil (on est resté 7 jours, on n'a jamais mangé deux fois la même chose !)
Bref, je recommande sans hésitation !

Family

2/10

Poor

22 Aug 2015

Verified traveler

Non ci siamo

Nessuna indicazione per raggiungerlo, nessun parcheggio, approccio del personale scostante, camera con odore di chiuso. Le 4 stelle sono completamente immeritate e mi sorprendo della media dei giudizi. Tariffa segnalata come scontata, ma date le condizioni assolutamente insoddisfacente il rapporto qualità/prezzo (ho trovato molto meglio a Creta pagando meno). Sconsigliato!

Family