Name: Hacienda Chichen Resort
Address: Carretera Libre 180 KM 120, Chichen-itza, 97752, MX

10/10

Exceptional

23 Jun 2026

Gladys

The best hotel, 5 stars in everything. And the convenience of being so close to the pyramids is priceless.

Partner

10/10

Exceptional

06 Jun 2026

James

Is beautiful. We loved being there. Thank you!

Partner

8/10

Excellent

02 Jun 2026

Lori

Fabulous setting in the jungle , a beautiful sanctuary. The food was fresh and flavoursome. The pool was a perfect size and temperature for an afternoon swim in the rain. The turtles were cute and hungry.

The manager was exceptionally knowledgeable and his English was clear and concise. A pleasure to have a discussion with.

We booked the 90 minute spa session and were disappointed. The treatment price was top dollar anywhere in the world, and the service did not even come close to value for money. A few strokes and some body product painted on covered with leaves. The girls were chatting and giggling for at least 10 minutes of the treatment. We lost our vibe due to the distraction.

We would stay again however do not recommend the spa until the owner invests in training. One other thing, we think the water in the room should not be charged for.

Partner

8/10

Excellent

13 May 2026

Elena

Prime location, beautiful spaces, helpful staff, and comfortable mattress. Spa services unique and fulfilling, food delicious and not overpriced. Overall would stay again.
What they don’t tell you up front is that you can’t bring any outside food or beverages, and this includes bottled water and leftovers from restaurants. I understand they want you to get drinks from the bar and food from the restaurant, and all their tap water is drinkable. However, there’s a small fridge in the room and you can’t even cool down water to take on your day trips off the property. Luckily, they sell large bottles for only slightly more than the grocery store and we convinced them to freeze the water we bought from them in their freezer so that it stays cold longer during the hot and humid day.

Partner

10/10

Exceptional

26 Apr 2026

FIONA

An oasis of calm with food.

Friends

10/10

Exceptional

25 Apr 2026

michael

Place is beautiful
Restaurant a little pricey but good

8/10

Excellent

04 Apr 2026

Andrea

The setting is genuinely remarkable — colonial architecture wrapped in dense jungle gardens, with a beautiful pool and staff attentive enough to pull you aside and show you a nesting owl. That kind of place-specific magic is hard to manufacture.

But the experience has real rough edges. The rooms feel dated relative to the price point, and the walls are thin enough that you'll know your neighbors intimately.

More frustrating: several sources still describe direct access to the Chichen Itza archaeological zone, which no longer exists — worth knowing before you book. Small operational failures compounded this: taxis requested but not followed through on, and notices about outside food and drink posted with a tone that doesn't match a property at this price tier. The restaurant leans expensive, particularly for wine, which matters more here than it would in town given how far you are from alternatives.

The birdwatching program looks excellent, but was booked for the time that worked for us. Book early or confirm availability on arrival.

Thin walls, but rooms are spotlessly clean.

If the grounds and atmosphere are your priority, you'll find them here. Come with adjusted expectations on the rest.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Felicity

Adrian at the front desk was exceptionally helpful and friendly! He got us a guide for Chichen Itza the evening before spring equinox, and arranged an early breakfast on our departure day. The grounds are really lovely, next time we will book a bird watching guide!

Partner

10/10

Exceptional

14 Mar 2026

Janet

Beautiful spa like restful hotel - colonial style and one we’ve already stayed at and will come again. Gorgeous food too

Partner

10/10

Exceptional

21 Feb 2026

Diana

This property is stunning, the gardens are beautiful, everything is clean and the staff are very attentive.

Partner

10/10

Exceptional

19 Feb 2026

Nancy

Every person (and one friendly dog named Rocky) at Hacienda Chichen-Itza is helpful! From an early check-in, to the front desk manager who made sure we had a lovely table for two during our one-night stay, to the servers, we had exceptional service. The pool is Olympic length I think, and great for lap swimming or just floating under the palm trees. The setting is unique and peaceful. Come to see the Mayan ruins; stay to enjoy being pampered.

10/10

Exceptional

16 Nov 2025

Lisa

A tropical paradise and wonderful staff.

10/10

Exceptional

03 Nov 2025

candance

Lovely the staff was superb. The grounds are beautiful

10/10

Exceptional

16 Oct 2025

David

Great place to stay while visiting Chichen Itza.

Great menu for all meals. Fresh and tasted wonderful. Staff was very friendly and helpful.

Partner

10/10

Exceptional

18 Jul 2025

Robert

Wonderful old school hacienda

What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Billy

Beautiful 😍

10/10

Exceptional

16 Jun 2025

Anusha Mary Therese

It was an amazing stay. We arrived late at night and Adrian waited for us, to greet us and gave us a fabulous welcome. He made sure that our stay was unique and personal ! Gave us the proper advice for travelling around and recommended the best dishes where food was concerned !
The room was tastefully decorated and the entire ambiance of the property was absolutely amazing!
Definitely it’s a ‘must stay’ place. Thanks Adrian and staff for the fabulous hospitality and everlasting memories ! Best of luck to the staff and management of Hacienda ♥️

10/10

Exceptional

09 Jun 2025

Shari

A beautiful property with a lovely pool and amazing grounds. The staff was very attentive and friendly. This is close to the Chichen Itza Monument, and the Ik Kil cenote.

Leisure Family

10/10

Exceptional

07 Jun 2025

Phillip

This property is awesome. It is very peaceful and the staff is friendly and attentive. The tree of life out front is amazing. The pools is very nice too.

Friends_and_family Family

8/10

Excellent

04 Jun 2025

LINA

Beautiful grounds and pool. Ideal place for relaxation, great food. The only thing should be improved is the air conditioner. My two units had the same issue, no one could sleep. The rest was perfect.

Leisure Family

8/10

Excellent

19 May 2025

Flores Pellicer

Gardens are beautifull
Pool is great service excellent
Rooms rustic but enough ( a 3 star for rooms and no tv. AC bearly

Leisure

10/10

Exceptional

09 May 2025

Anna

Beautiful Hacienda set in gorgeous grounds. Perfect for a couple of days relaxing. If you like birds, the tour is worthwhile.

Leisure Family

10/10

Exceptional

07 May 2025

Verified traveler

Fabulous hotel, 5 minute drive from the archeological site and cenote. Colonial style hacienda with beautiful tropical gardens.

Partner

10/10

Exceptional

17 Apr 2025

Norma Lydia

Un hermoso rincón enclavado en la maravillosa vegetación de Yucatán la comida del restaurante excelente y todas las instalaciones hermosas!!

Leisure Family

10/10

Exceptional

14 Apr 2025

Ralph

The Hacienda has a beautiful property. Staff was incredible and the restaurant excellent. The room was somewhat dated, but the AC worked very well, it was clean and roomy. We loved the huge pool surrounded by palm trees. It was a short ride to the archeological site, and the hacienda was a welcome retreat on a hot day. We had a very positive experience at the Hacienda.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Miranda

Great place to stay very close to Chichen Itza. The property is beautiful and well-kept, with plenty of outdoor seating and a large pool. The cottage-style buildings are adorable and we enjoyed the peace and quiet. Service staff were excellent, and the spa experience was exceptional. I’d love to stay here again.

Leisure Family

10/10

Exceptional

05 Mar 2025

Michael

It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so.

Leisure Family

6/10

Pleasant

16 Feb 2025

J.C.

There is no longer access to Chichen Itza from the property, so you need to drive and pay for parking. The place was alright but WiFi was horrendous and required you to be in the lobby to use it.

Leisure Family

10/10

Exceptional

16 Dec 2024

Gabriela

This property was so nice! It felt like we were sleeping in the jungle. The staff were so nice and the rooms were so authentic. Can't wait to go back!

Leisure Family

10/10

Exceptional

30 Nov 2024

Wayne

Always an excellent stay.

Leisure Family

10/10

Exceptional

11 Nov 2024

Michael

Itza

Exceptional

10/10

Exceptional

07 Nov 2024

Martin

Hacienda Chichen is one of our very favourite resorts anywhere in the world! On this most recent visit, our destination was the hacienda and we didn't even bother to tour Chichen Itza. We just love hanging out at the stunningly beautiful pool set amongst the historic cottages and meticulously landscaped gardens of this jungle oasis. Such an idyllic, peaceful spot! The terrace of the restaurant overlooks the grounds and is a wonderful spot to have a leisurely breakfast or enjoy dinner as the sun goes down.

Leisure Partner

2/10

Poor

05 Nov 2024

KIRANBALA

The property we’re trying to charge us for some fruit we bought from the market and had in our room. I’m
diabetic and had to eat something little.
When we refused to pay, they tried to charge us for beers in the fridge which we did not touch. It definitely was a horrendous experience. I definitely would not recommend this place to anyone.

Leisure

10/10

Exceptional

05 Oct 2024

lydia

Excellent services

10/10

Exceptional

24 Sep 2024

Xanthe

Wonderful hotel. The staff was very friendly, facilities extremely clean and well maintained. The restaurant was the best food we had the entire time in Mexico. Super close to the ruins which was very convenient!

Leisure Partner

10/10

Exceptional

09 Aug 2024

Mark

Stunningly beautiful hotel in the jungle. Hosts speak English. Dinner was fantastic. Pool is spectacular.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Isaac

Awesome place

10/10

Exceptional

09 Jul 2024

Adrian

5 star customer svc

Buen servicio y trato por parte del personal, un televisor a la habitacion no le viniera nada mal.

Partner

2/10

Poor

03 Jul 2024

Oscar

they where not flexible to cancel booking, even thought there was a hurricane aprovhing

10/10

Exceptional

27 Jun 2024

Laura

Magical gardens and bird sanctuary in the middle of the jungle and really close to Chichén Itzá!! Great staff and beautiful all around!! Loved it!

Leisure Family

10/10

Exceptional

22 Jun 2024

Sally

Stunning property which exceeded all expectations. The rooms, the restaurant, the gardens were all magical!

10/10

Exceptional

31 May 2024

Robert

Fabulous Hotel 3 minutes from Chichen Itza.

Leisure Partner

10/10

Exceptional

07 May 2024

Mark

The staff at Hacienda Chichén are simply fantastic. The level of service was outstanding and we feel as though we made new friends. The grounds are impeccable and very quiet and relaxing. The chef prepares wonderful meals that provide many different choices and the food quality is outstanding. I can’t recommend this resort enough and we will look forward to returning to Hacienda Chichén!

Leisure Partner

10/10

Exceptional

22 Apr 2024

Gavin

We found this hotel very welcoming and the surroundings are amazing.
Very well looked after with beautiful surroundings a very romantic feel on the grounds. Also our meal was very enjoyable with very good service.
Really enjoying our stay.

Leisure Partner

10/10

Exceptional

20 Apr 2024

Stefano

Amazing place

Leisure Family

10/10

Exceptional

17 Apr 2024

Sarah

Beautiful oasis of calm!

The grounds of the hotel are really beautiful with abundant bird life. Unfortunately we didn’t have time to use the pool but it looked very inviting. The food was excellent as was the service. The location very close to Chichen Itza was perfect.

Partner

10/10

Exceptional

10 Apr 2024

Zan

This historic nature preserve did not disappoint. The bungelow was lovely. No TVs or landlines. Veranda dining. Great pool and walking areas. Amaxing place!

Leisure Family

10/10

Exceptional

26 Mar 2024

Dorothy

Nice place

Beautiful place to stay surrounded by wilderness.

Partner

10/10

Exceptional

08 Mar 2024

Frederick

A terrific retreat surrounded by lush gardens. Great cabin. Good food and drink. Very fine big pool.

10/10

Exceptional

05 Feb 2024

Andy

What a delightful hotel. The food was wonderful, the ambience was elegant, and the Staff was very helpful. A jewelbox of a resort.

Leisure Family

10/10

Exceptional

28 Jan 2024

Ian

this is an enchanting little hotel for people who want early access to the ruins. The staff were friendly and helpful and the room is comfortable.

Leisure Partner

8/10

Excellent

19 Jan 2024

Nilmini

Rooms4.0Service5.0Location5.0
Hotel highlightsGreat view · Romantic · Quiet
RoomsLarge rooms with two double beds. Our room has a nice sitting area, with a small room inside our room to store our bags. The bathroom is clean and spacious with a nice tub. However, when you take a shower, water gets on the floor and food the room. We had to use a towel to squeeze out the water from the floor and use several towels.to.mop the floor so that we would not slip. There is an outside sitting area where you can watch birds.
Nearby activitiesChichen Itza is around the corner where you can take a taxi for 200 pesos one-way. We took the same taxi to go out to the downtown area. The driver Ariel was so kind and he took us to some local shopping area where you can buy things for cheaper price.
SafetyWe felt safe walking in this hotel garden and stay there
WalkabilityFar away from public transportation.
Food & drinksThey don't have all-inclusive, so you have to order their menu, which is very expensive. Serving size of their meals are also very small. 3 people can eat a meal and easily spend $75 to 100 and not still full.

Leisure Family

10/10

Exceptional

05 Jan 2024

Nathaniel

This is a wonderful hotel, located on the beautiful grounds of a historic hacienda. Truly lovely.

HOWEVER -- be aware that the rear (eastern) entrance to Chichen-Itza is currently and I believe indefinitely closed (as of January 2024). As a result, you *cannot* walk to the site from the hotel -- it's an 8-minute drive on the highway back around to the main entrance. That's not the end of the world, but it does detract from what would otherwise be one of the primary attractions of the hotel. The hotel website states this clearly, but alas I didn't read that before coming.

10/10

Exceptional

30 Dec 2023

Jonathan

Highly recommended, had a great stay at this hotel

I had an amazing time at this hotel. The staff was very friendly and helpful. They went above and beyond to make sure my family and I were comfortable. The food provided by the hotel restaurant was delicious and affordable as well.

Friends_and_family Family

8/10

Excellent

25 Oct 2023

Gilberto

Muy bueno, pero podría mejorar

En general el hotel está muy bonito; forma parte de un conjunto de tres hoteles en la zona de Chichén Itzá. La gente que trabaja ahí es muy amable, aunque hay algunos inconvenientes: el restaurante es extremadamente caro, y no siempre da los mismos precios; una taza de café me la cobraron una vez en 50 y otra vez en 75 pesos. También me incomodó que hay alimentos regulares (en específico: sandwiches) que sólo venden a determinadas horas. Adicional a eso, no hay ningún comercio alrededor, por lo que debes tomar taxi para todo si no rentaste carro; esto no es mayor problema, pero ayudaría mucho que tuvieran una tiendita con productos útiles para viaje y bebidas. En las habitaciones hay, además, una carta que especifica que aplicarán un cargo de 50 USD si llevas tus bebidas de fuera. En el cuarto hay un frigobar de donde puedes tomar aguas y cervezas a un costo muy accesible. En general, los jardines están en excelente estado. No tuve oportunidad de meterme a la alberca, pero me hubiera gustado mucho: se ve muy limpia y fresca. Eso sí: me parece la mejor opción de los tres hoteles que hay en la zona de Chichén Itza. Ojalá mejoren su oferta de alimentos y bebidas.

Friends_and_family Family

10/10

Exceptional

31 Aug 2023

Steven

Awesome place. Right in the middle of the jungle.

Business_and_leisure Family

8/10

Excellent

11 Aug 2023

Adam

Good option for visiting Chichen Itza

The Hacienda Chichen Resort is a great place to stay in order to visit Chichen Itza. It consists of an impressive old hacienda and beautiful, well-kept jungle grounds with multiple smaller guest room blocks. The rooms are basic but the a/c works well and the bathroom facilities are fine though not luxurious. There is a restaurant in the main building with seating inside and outside. We ate breakfast and dinner there, with the menu changing according to time of day. The food was good though pricey - dinner for 5 would run to ~200 USD including a glass of wine each.

Friends_and_family Family

4/10

Poor

10 Jul 2023

Stephen

lovely pool and garden. poor service, bad expensive food

Leisure Partner

10/10

Exceptional

16 Jun 2023

Kenneth

Authentic Mayan. The staff was awesome, friendly and full of information. The room was great and the grounds beautiful. I'm pretty sure the Iguanas are on the payroll.

Partner

10/10

Exceptional

03 May 2023

Robert

Peaceful and charming with attentive staff. I had the best pasta primavera. The pool should be the model for all hotels. It was perfectly maintained and gorgeous

Leisure Family

8/10

Excellent

21 Apr 2023

Arturo

Great place awesome attention to details, very tasteful decor. However bathroom shower not good at all very confusing to turn water on, shower drain was very slow or clogged..nasty! we understand it is an old property, but that is not ok, glad we only stayed one night!

Leisure Partner

6/10

Pleasant

09 Apr 2023

Georges

The property is amazing . The management can be more accommodating and friendly. But they answer the questions you need. Property is pretty.

Leisure Family

10/10

Exceptional

18 Mar 2023

Vince

Food is great too!

10/10

Exceptional

02 Mar 2023

Tim

Very peaceful retreat
Looked like the nicest in area

Leisure

10/10

Exceptional

25 Feb 2023

Tim

This place oozes understated class
Peaceful haven
Great food
Lovely staff
Other surrounding hotels that I saw looked poor

Leisure

6/10

Pleasant

12 Feb 2023

David

The Restaurant and common area of the Hotel very very nice and enjoyable. The location is great if you want to spend an overnight on the area.

The rooms were not great. The door handle was loose and I did not feel safe leaving valuables in my room as I felt the room could be easily accessed. The rooms were in separate buildings (2 or 3 rooms per \"villa\"). The musty and moldy odor was overwhelming.

I staying the restaurant as long as I could at night (with my valuables with me in my day pack) and got out as early as I could and went to my next destination.

Leisure Self

10/10

Exceptional

03 Jan 2023

Tanzin

Lovely place near the historical Chichen Itza! Very clean and their food is out of the world!

10/10

Exceptional

21 Nov 2022

LAURA

A little piece of paradise

The room itself had no view but the veranda was lovely! The Hacienda is gorgeous, wonderful staff. Recommend highly.

Friends_and_family Family

6/10

Pleasant

09 Nov 2022

Glen

No wifi in the individual rooms. Wifi only accedsible in main building. Only thing to do is chitzen itza, no other tourist attractions or adventures.

Leisure Partner

10/10

Exceptional

02 Nov 2022

Leigh

The property is beautiful with Mayan, Spanish, and archeological history. We enjoyed strolling around in the morning and seeing the old structures and church. The enormous trees and plants are home to many birds. The rooms are comfortable and quiet. The pool is wonderful. The restaurant is excellent (but not inexpensive). The staff are friendly and helpful. The location makes a trip to Chichén Itzá more relaxing because it's easy to visit the ruins early while the temperature is cool. My family highly recommends!

Leisure Family

10/10

Exceptional

29 Oct 2022

Paige

Great place!!

10/10

Exceptional

24 Oct 2022

Michelle

Incredibly beautiful resort. From the room, pool, gardens, veranda, we loved our stay here. Wish we had stayed longer.

Leisure Family

8/10

Excellent

24 Oct 2022

Karine

Quite an amazing place. This is the ultimate retreat hotel where you can feel disconnected ( no wifi in room, no TV, no telephone to join the front desk)
We had a very late dinner which they accommodate very nicely 9:45 pm, kitchen closes at 10 and breakfast. Everything was delicious with nice fresh organic ingredients.
For pet owners, it is perfect, beautiful grounds to dogs to walk or run. Bowls, toy and poop bags provided. As per owner it is heaven.
We stayed on night, arrived after a long trip and it was magical. The only issue is we never got hot water (arrival day and next morning)
We enjoyed sitting by the pool with a bottle of wine, the only thing missing if you wanted to soak the sun was they have no lounge chairs to take a nap by the pool.
Next time we go to this area will stay again and check on hot water at check-in :0) and try their spa services.
Highly recommended

Leisure Pet

8/10

Excellent

11 Sep 2022

Patricia

beautiful hacienda hotel, check in was ok the mineral pool was nice & the huge gardens are beautiful , however the mattress was very old & uncomfortable , woke up with a sore back.the AC malfunctioned & the person at the front office during the evening wasnt helpful & refused to answer our phone calls.

Partner

8/10

Excellent

10 Jul 2022

Min

Beautiful hotel but food is just so so.

10/10

Exceptional

16 Jun 2022

Maria J C Gomes

A quiet Spanish style Hacienda a short drive from Chichen Itza’ and other Mayan archeological sites. The place is gorgeous, very well maintained and ideal for people wanting to unplug and just listen to the forest. There are areas with high speed internet so if you need to work or entertain yourself online you can. Down the 180 route past Xcalacoop we found a gem of a store selling local Pueblo handmade art.

Leisure Family

10/10

Exceptional

12 Jun 2022

Todd

Quiet beautiful hotel at a very short drive from Chichen Itza.

8/10

Excellent

07 Jun 2022

julio

Pretty good

Pretty good

Partner

10/10

Exceptional

07 Jun 2022

Ashley

The Hacienda Is like being transported into a secret paradise. The property is so beautiful and the food is amazing!

Leisure Partner

8/10

Excellent

05 Jun 2022

Ilumin

So many strange insects due to being in the middle of the jungle. No TV or wifi inside room. No convenience store with bug-spray, even though mosquitoes were infested and aggressive. Otherwise, it was nice. Great restaurant, but very expensive.

Leisure Family_with_children

10/10

Exceptional

27 May 2022

alessandro

Great végétation but consequently bugs in the room

Leisure Family_with_children

10/10

Exceptional

23 May 2022

Verified traveler

Beautiful garden hotel

Great stay, the pool and the garden are amazing with the sound of the tropical birds. I wish there was filtered water in the room or on the property instead of all those plastic bottles.

Partner

10/10

Exceptional

22 May 2022

Stef

Excellent location. Beautiful room, gorgeous property and wonderful staff. The restaurant is excellent too.

Leisure Partner

6/10

Pleasant

22 May 2022

Aimee

The grounds are stunning and the pool is perfectly refreshing on a hot Mexican afternoon. Do not eat there, the food is overpriced and boring. Do yourself a favor and go into the nearby town of Pisté for your meals. Perfect place to stay to see Chichen Itza, because you can get up early and beat the crowds.

Leisure Partner

10/10

Exceptional

23 Mar 2022

Sanam

One of the most beautiful places we have stayed. Can’t say enough how kind the staff was. Definitely recommend it to all who are interested in staying in a natural preserve with rich history.

Leisure Partner

10/10

Exceptional

15 Mar 2022

Daniel

Beautiful place

Leisure Self

8/10

Excellent

10 Feb 2022

Benjamin

Hhj

10/10

Exceptional

03 Jan 2022

Benjamin

Hacienda Chichen is hands down the most incredible place I have ever stayed in Mexico. My wife and I visited two years ago and fell in love with the place so much that we had our wedding there on NYE. It was absolutely incredible, not only because of how beautiful the hacienda is, but because all of the staff are amazing. The food is also great, the pool is a fantastic way to cool off, and it is literally walking distance to the archeological site. No better place to stay near Chichen Itza, and we will definitely be back again.

Leisure Family

10/10

Exceptional

10 Sep 2021

MIGUEL

Beautiful wetter and excellent customer service

Partner

10/10

Exceptional

23 Aug 2021

Anne

Excellent choice for Chichén Itzá!

A lovely hotel in a jungle like setting surrounded by beautiful plants and trees. One of the major plus points was how helpful and welcoming the staff were. Would highly recommend if you're visiting Chichén Itzá as it is very close. Whilst the private walk into Chichen Itza is closed during the pandemic, it's still very easy to drive in around 5 minutes. The staff also offer good advice for your visit to the temple.The pool was also the best and cleanest we experienced during our 3 week trip in Mexico. Very nice spa option. The restaurant was also of a high quality. You pay a little higher than average Mexican price but that is to be expected in such a remote place and it's worth it!! Would highly recommend this hotel!

Friends_and_family Family

4/10

Poor

19 Aug 2021

Verified traveler

Strange lack of service... very pretty grounds

We got no help from staff upon arrival or departure. I carried every piece of luggage myself, with small children helping. There was a hurricane here, over the night we were staying, and we had to clear the fallen palm fronds from the path by ourselves, to get our bags back to our car for departure. It is a beautiful hotel, but the lack of initiative felt rude, to be honest. I ended up feeling like it was my fault in some way, which was confusing. I’ve stayed at many places over my life... this was a unique experience, to say the least. And not only because we had to wait out a hurricane.

Friends_and_family Family

10/10

Exceptional

09 Jul 2021

Verified traveler

This place is amazing! Its people is the best. Highly recommended.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2021

Nicole

Magical hacienda near the ruins

Truly magical hacienda in the jungle. The highlight of our trip to chichen iza, and just as historically important as the Mayan ruins themselves, a 5 minute drive away. The pool is gorgeous and ideal for a cool down after visiting the nearby ruins. Majestic trees surround the property, with the sound of the birds singing all day. Great set is, good food, good margaritas !

Partner

10/10

Exceptional

19 Jun 2021

Clinton

Luxury in the jungle

Awesome historic hacienda close to Chichen Itza. You feel like you’re in the middle of the jungle. Excellent restaurant and fabulous pool. Guestrooms are in little cottages with hammocks and lounge chairs. Pamper yourself with a couple of days here. Also near several lovely cenotes.

Partner

10/10

Exceptional

18 Jun 2021

Verified traveler

Beautiful historic hacienda surrounded by gardens within the jungle. Lovely and tranquil location. Fantastic pool and good food. Highly recommended.

Leisure Partner

10/10

Exceptional

01 Jun 2021

Daniel

Wonderful experience

Friends_and_family Friends

10/10

Exceptional

13 Apr 2021

Verified traveler

Beautiful grounds, excellent food, and private comfortable room. Staff was very accommodating.

Business_and_leisure Self

10/10

Exceptional

02 Apr 2021

Verified traveler

You will not be disappointed in any way with your stay here. It is a magical place with beautiful grounds, a refreshing clean pool, comfortable rooms and a very welcoming warm staff. The food and drink at the restaurant are delicious served in the open air on the veranda. This experience will take you back in time to a peaceful place.

Leisure Family

10/10

Exceptional

07 Feb 2021

Verified traveler

The Hacienda is a magical, authentic and sacred corner away from the mania of the main site. Grounds are magnificent, staff friendly, rooms simple and restful. A perfect place from which to explore and restore.

Partner

10/10

Exceptional

07 Jan 2021

Andres

Great hospitality! The resort is over 400 year old Hacienda. So rich in history and beautifully preserved. 14 minutes walking/ 7 minutes driving to Chichen Itza. The photos are absolutely underrated. This jungle getaway is a must see!

Partner