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Hotel Mundo Maya Chichen Itza

Merida - Yucatan · Mexico

Carretera Federal 180 Costera Del Golfo Km 131View location

9.8/10Excellent179 Reviews
Cleanliness10.0/1010.0
Service9.6/109.6
Comfort9.6/109.6
Condition10.0/1010.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mundo Maya Chichen Itza

Mundo Maya Hotel Chichen Itza – Your Gateway to the Greatness of the Maya World

Located on Federal Highway 180, just minutes from the Maya Chichen Itza Train Station, Hotel Mundo Maya Chichen Itza is the ideal starting point to discover one of the most impressive archaeological sites in Mexico.

We offer double and quadruple rooms designed for comfort and rest, perfect for families, couples or groups of friends who want to explore the secrets of the ancient Mayan civilization. Each space is designed for you to relax and recharge in a quiet and welcoming environment.

After a day touring temples and pyramids, once again enjoy the hospitality and warmth of our staff, always ready to help you live an authentic and unforgettable experience.

Read more about this hotelShow less

At the Mundo Maya Chichén Itzá Hotel, history comes alive and comfort accompanies you.

Book today and immerse yourself in the magic of Yucatan.

Located in Chichen Itza, Hotel Mundo Maya Chichén Itzá is in a national park, within a 10-minute drive of Pyramid of Kukulkan and Platform of the Eagles and Jaguars.

This hotel is 2.8 mi (4.6 km) from Temple of the Bearded Man and 2.9 mi (4.6 km) from Red House (El Chichanchob). Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

VIP Access Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pyramid of Kukulkan 4.3 km / 2.7 mi
Platform of the Eagles and Jaguars 4.3 km / 2.7 mi
Temple of the Bearded Man 4.3 km / 2.7 mi
Court of the Thousand Columns 4.4 km / 2.7 mi
Temple of the Warriors 4.4 km / 2.7 mi
Pre-Hispanic City of Chichen-Itza 4.4 km / 2.7 mi
Red House (El Chichanchob) 4.7 km / 2.9 mi
El Caracol 4.7 km / 2.9 mi
Cenote Ik kil 8.7 km / 5.4 mi
Gran Juego de Pelota 15 km / 9.3 mi
Cenote Yokdzonot 19.5 km / 12.1 mi
Cenote Chihuán 42 km / 26.1 mi
Cenote Zahamal 42.5 km / 26.4 mi
Cenote Samula 44.1 km / 27.4 mi
Cenote Xkeken 44.2 km / 27.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2024
  • Year of most recent renovation: 2024
  • Total number of rooms: 144
  • Number of floors (main building): 3
  • Annexe (s): 3
  • Number of floors (annexe): 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 38 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector: 20
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Gym
  • BarExtra charge
  • Restaurant: 2
  • Poolside snack barExtra charge
  • Banquet hallExtra charge
  • Air conditioning in Restaurant: 4
  • Outdoor heated pool: 2
  • Children’s swimming area: 2
  • Sun loungers
  • Parasols
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Continental breakfast
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Early departureExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BED • 1 Bedroom • 64 m²SUI.1B
    SUITE ONE BEDPhoto unavailable7 photos

    Hotel Mundo Maya Chichen Itza

    SUITE ONE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    64 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Room amenities

    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Balcony
    • Microwave
    • Mini fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Dining Area
    • Toaster: 1
    • Soundproof room
    • Wi-fi
    • Fan
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDS • 1 Bedroom • 32 m²JSU.2B
    JUNIOR SUITE TWO BEDSPhoto unavailable6 photos

    Hotel Mundo Maya Chichen Itza

    JUNIOR SUITE TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Room amenities

    • Safe
    • Balcony
    • Wheelchair-accessible
    • Internet access
    • Soundproof room
    • TV
    • Shower: 1
    • Individually adjustable air conditioning
    • Housekeeping
    • Bathroom: 1
    • Wi-fi
    • Desk
    • Smoke detector
    • Cable TV
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BED • 1 Bedroom • 32 m²JSU.1B
    JUNIOR SUITE ONE BEDPhoto unavailable6 photos

    Hotel Mundo Maya Chichen Itza

    JUNIOR SUITE ONE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Room amenities

    • Safe
    • Smoke detector
    • Cable TV
    • TV
    • Shower: 1
    • Bathroom: 1
    • Internet access
    • Individually adjustable air conditioning
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Fan
    • Soundproof room
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEW KING BEDJUNIOR SUITE • GARDEN VIEW KING BEDJSU.GV-KG

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    JUNIOR SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 2 Bedrooms • 96 m²SUI.6S
    SUITE PresidentialPhoto unavailable13 photos

    Hotel Mundo Maya Chichen Itza

    SUITE Presidential

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    96 m²
    Occupancy
    Guests: 1–6 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Housekeeping
    • Toaster: 1
    • Cable TV
    • Smoke detector
    • Soundproof room
    • Bathroom: 2
    • Shower: 2
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Living room: 1
    • Balcony
    • Wi-fi
    • Desk
    • Fan
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel Mundo Maya Chichen Itza

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mundo Maya Chichen Itza

9.8
Excellent
179 Reviews
Cleanliness
10.0 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
10.0 /10
Amenities
9.8 /10
75 reviews shown
10/10
Exceptional
04 Jul 2026
Megan
I loved how attentive helpful and kind the staff were. The room was beautiful. And the location was right by the archeological zone for Chichen Itza so I could go multiple times. This is the place to stay if your main goal is to explore Chichen Itza. The spa was also very nice. We found a good economical way to reach it is by Tren Maya the train is very nice.
Partner
10/10
Exceptional
03 Jul 2026
ROHIT
This was one of the best hotels we have stayed at in Mexico. The staff were particularly amazing. Always attentive. Exceptionally helpful. The food was also excellent! It was amazing to have such a great hotel at the Chichen Itza's doorstep. Excellent value for money as well.
Family_with_children
10/10
Exceptional
02 Jun 2026
Teresa
Todo estuvo excelente Pese a que el inconveniente que tuvimos No tuvo nada que ver con el Hotel, Desgraciadamente no había acceso a la zona arqueologica de Chichenitza lo cual nos convirtió en casi los únicos huéspedes del hotel, pero eso No afecto en nada la calidad y servicio del personal, cenamos y desayunamos en el hotel todo excelente contaban con todo lo del menú a final de cuentas fue una experiencia diferente No cualquiera tiene un Hotel entero a su disposición con todo el Personal, sin problema regresaría con gusto.
Business Family
10/10
Exceptional
25 May 2026
Elias
Everything about this experience was awesome. Would do it again in a heartbeat.
Self
10/10
Exceptional
21 May 2026
Griselda
Excelente! El hotel muy bonito, el personal muy amable, la comida del restaurante muy buena. 100% recomendable.
Family_with_children
10/10
Exceptional
13 May 2026
Ann
Everything perfect!
Partner
10/10
Exceptional
25 Apr 2026
Louis M
Very clean and well kept hotel. I believe it is 2 years old (2026), so this hotel is pretty new. Only thing is that there is no breakfast or nearby places to eat. You would have to drive to the nearest Pueblo to find a restaurant. Although It has its own in-house restaurant. Great food served with great prices. Good place to stay for 1 or 2 nights while you visit chichen itza.
Self
8/10
Excellent
17 Apr 2026
Kim
Restaurant needed some review of menu choices and atmosphere. Everything else was very good. Great location for Mayan ruins.
10/10
Exceptional
10 Apr 2026
Maria
Beautiful property, amazing rooms, the food was great, very clean and the staff was amazing.
Partner
10/10
Exceptional
07 Apr 2026
Jorge
All good
10/10
Exceptional
06 Apr 2026
Denitza
Beautiful property. It is like a hidden gem in the middle of the Mexican jungle. Very friendly staff and supper tasty food.
10/10
Exceptional
26 Mar 2026
Karen
Brand New Property! Beautiful and upscale!

Top wonderful service!

Service was wonderful, very close to the New ChicheniTza entrance and to the museum!

Partner
8/10
Excellent
24 Mar 2026
Jessica
Beautiful new hotel with amazing staff. Jose-Louis, the concierge, was incredibly helpful with getting a guide and transportation to Chichen Itza.
Friends
10/10
Exceptional
24 Mar 2026
Gerardo
The property was spotless, and the rooms were fantastic.
Partner
10/10
Exceptional
20 Mar 2026
GRACE
Highly recommend this hotel for visiting Chichén Itzá. We stayed two nights and weren’t expecting a lot, but it is a new, very nicely decorated resort type hotel with nice pools, gym and pretty grounds. The food in the restaurant is very good and reasonably priced. It is a 10 minute drive to Chichen Itza so you beat the crowds. It is lovely to relax by the pool or on the balcony.
Partner
10/10
Exceptional
18 Mar 2026
Malena
On my opinion,everything was perfect ; I couldn’t find anything change the + I gave the hotel
Family
10/10
Exceptional
15 Mar 2026
Robert
Pool. Great. Parking easy as you are picked up immediately, as soon as you park
10/10
Exceptional
14 Mar 2026
Maria
The staff were very friendly. Perfect location if you’re visiting Chichen Itza. They shuttled us to and from the Tren Maya station. They stored our luggage prior to check-in and shuttled us to Chichen Itza, one of the seven wonders of the world, which is definitely a must see. The room was very clean and the bed was comfortable. Will definitely stay again, hopefully really soon.
10/10
Exceptional
09 Mar 2026
Bernard
We were the only persons using the pool for the 3 days stay! Excellent view from our balcony!
Partner
10/10
Exceptional
09 Mar 2026
Armando
Great view from our balcony, very nice room, beautiful pool, the best the staff very friendly and helpful
10/10
Exceptional
09 Mar 2026
Ian
WOW WOW WOW, Stunning hotel, friendly and attentive staff, nothing was too much bother. Rooms were beautifully decorated and furnished, everything was of super quality. Amazing grounds and the pool area...fabulous. Hidden gem sounds like an old cliche however this was truly outstanding. Ideal location for visiting Chichen Itza. Don't be put off driving up the track to the hotel,(awaiting the road from Maya train station to Chichen Itza being built) Book now!
Partner
10/10
Exceptional
09 Mar 2026
Jose
Good
10/10
Exceptional
24 Feb 2026
Miranda
This hotel is incredible. The room are beautifully designed with great amenities. The common areas are gorgeous. The location can not be beat. Just a stones throw from Chichen Itza. Our family of 6 had a great stay here
Family_with_children
10/10
Exceptional
23 Feb 2026
Brian
Great setting, we will return just for a weekend get away
10/10
Exceptional
19 Feb 2026
Matt
Luxury experience at a very affordable price. Excellent location, staff, food, massage, amenities, everything. No complaints only praise. Took hotel shuttle to/from train, Chichen Itza (go early) and local cenotes. Highly recommend!!
Partner
10/10
Exceptional
19 Feb 2026
Susan
Less than one year-old this fantastic modern hotel sits in the jungle 10 minutes from Chitzen Itza. They provide shuttle service to the ruins, town,swimming holes. Service cleaning the room all were five stars. The only weakness was very spotty Wi-Fi. Go there before it gets too crowded with tourist buses.
Friends_and_family Friends
10/10
Exceptional
17 Feb 2026
David
This hotel was so great! Fantastic hotel can’t wait to go back, if we ever go to that area again.
Family
10/10
Exceptional
11 Feb 2026
William
The place was fabulous, very clean and quite. The service was over the moon. It is a very new place so the rooms where top notch. Only 1 small problem is the road is not very good but they where working on it so it will also be excellent in dur time.
Leisure Family
10/10
Exceptional
02 Feb 2026
Marcia
The room was spotless! The room, bathroom and balcony were all beautifully decorated!
The service from the staff was 5-Star! The views were spectacular. The food in the restaurant was well proportioned to the price and very good. The location of the hotel is very remote however, there are paid shuttles to Chichen itza and bicycles available on the property.
Self
10/10
Exceptional
27 Jan 2026
Jimmy
Peaceful. Great staff. Great food. Amazing room. 4 min from train. 10 min from chichen itza.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Lorena
Five star hotel
Friends_and_family Friends
8/10
Excellent
24 Jan 2026
ernest
Beautiful hotel. Great breakfast.
Leisure Partner
10/10
Exceptional
07 Jan 2026
Silvestre
To have a doctor on call
Leisure Family_with_children
10/10
Exceptional
07 Jan 2026
Silvestre
So so beautiful and the weather so nice a this time that we are here very happy to stayed in 💯%recommend recommend recommend.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Anirudh
great stay
10/10
Exceptional
03 Jan 2026
Jose
Parking is really secure. They have some modified golf cars to take you and your luggage to the the main entrance
Friends_and_family Family
8/10
Excellent
25 Dec 2025
Eva
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant.
Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience.
Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around.
Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid.
The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around.
The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
Parth
Room was amazing, clean and comfy. Interior was stand out. Staff is amazing and very helpful. Food was great as well. It felt more life a resort then a hotel.
100% recommended if you are staying in Chichen Itza.
Leisure Partner
10/10
Exceptional
25 Nov 2025
Arlene
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Leisure Friends
10/10
Exceptional
21 Nov 2025
Edward
Hotel Mundo was wonderful! The staff were all extremely friendly and helpful! The rooms were clean and very spacious. It is a relatively new hotel. Pool was amazing and they have shuttles that pick you up and take you to the Mayan train station and to chitzenitza.
The only thing I would suggest is more options in the restaurant since this is the only place to eat without going into town. Also maybe a better quality of coffee! Overall a great experience and will return! Thank you Hotel Mundo for making our visit to the Yucatan so enjoyable!
Leisure Friends
10/10
Exceptional
15 Nov 2025
Benjamin
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Leisure Partner
10/10
Exceptional
13 Nov 2025
Mark
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great.

But best of all, every single staff member is totally service oriented.

I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers.

This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
Leisure Self
10/10
Exceptional
30 Oct 2025
Sergio
We had a great stay, everything from the room to staff was perfect.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Navroji
Beautiful property and the staff is so very helpful and friendly!!
Leisure Friends
10/10
Exceptional
24 Oct 2025
Aramis
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Leisure Family_with_children
10/10
Exceptional
19 Oct 2025
Rey
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Leisure Family
10/10
Exceptional
24 Sep 2025
Bebette
Best hotel ever!!!!!
Leisure Partner
10/10
Exceptional
24 Sep 2025
Roberto
This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
Leisure Partner
10/10
Exceptional
17 Aug 2025
Ana
Very comfortable and relaxing stay.
Partner
10/10
Exceptional
16 Aug 2025
julie
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Leisure
6/10
Pleasant
25 Jul 2025
Claudia
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico).
Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review.
Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night.
The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable.
Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed.
I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
10/10
Exceptional
20 Jul 2025
emilio
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Leisure Family_with_children
10/10
Exceptional
13 Jul 2025
Ernesto
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person).

The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Leisure Partner
10/10
Exceptional
05 Jul 2025
Ronald
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Leisure Family_with_children
10/10
Exceptional
25 Jun 2025
selene
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le
Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Leisure Family
10/10
Exceptional
19 Jun 2025
MIREYA
the hotel and staff are excelent but the access to arrived its terrible
10/10
Exceptional
09 Jun 2025
Julio A
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Leisure Family
10/10
Exceptional
03 May 2025
odilon
Great place very clean and beautiful and the staff exellent
Leisure Family
10/10
Exceptional
15 Apr 2025
Samantha

I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special.

The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes.

Looking forward to returning soon
Family_with_children
10/10
Exceptional
08 Apr 2025
Kim
Beautiful brand new hotel right by Chichen Itza!
Loved everything about it. I
t is clean, the staff was amazing and our room was quiet.
Will definitely stay there again!
10/10
Exceptional
02 Apr 2025
Veronica
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights.

The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving.

The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional.

The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal.

The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way.

Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Leisure Family
4/10
Poor
24 Mar 2025
Andrea
Location wasn’t clear and the name of the hotel was different.
Business_and_leisure Friends
10/10
Exceptional
20 Mar 2025
Daisy
Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya

Family
10/10
Exceptional
03 Jul 2026
Yuls
Fue una gran experiencia para disfrutar y creo que hay que ir con tiempo, una estancia más larga mejor, para disfrutar al máximo
Family
10/10
Exceptional
11 Jun 2026
Teodora
Mi estancia fue excelente, el personal muy atento. El restaurante con precios muy accesibles. Definitivamente volveré pronto.
Friends_and_family Family
4/10
Poor
31 May 2026
Cesar
El área está bloqueada por los artesanos locales, deberían avisar ya que el acceso por auto es complicado y la mayor atracción Chichén Itzá está cerrado por el bloqueo
Partner
10/10
Exceptional
20 May 2026
Gloria Gabriela
Excelente ubicación, muy muy bonito, d e lujo me encanto , viajo seguido y es el mejor de la zona , la comida buena precio , muy abundante y habitaciones muy comodas y de lujo , tiene una estación del tren maya donde puedes ir a valladolid por $80 pesos tiene varias salidas o otros destinos y regresar con costos muy bajo , la nueva entrada a chichenitza es a unos metros les quedo hermosa la entrada
Family
10/10
Exceptional
13 May 2026
ADRIANA
Excelente hotel y súper práctico para visitar la zona arqueológica
Partner
10/10
Exceptional
06 May 2026
Omar
Increible me encanto que el lugar esta bien ubicado y con excelentes servicios. La habitacion tambien esta super limpia y con excelentes comodidades volveria sin duda
Partner
10/10
Exceptional
02 May 2026
Fritz Paul
Todo el diseño y operación administrativa del Hotel Mundo Maya es realmente excelente. Calidad total con cinco estrellas. Sobre sale la gran calidad humana de todo el personal que ahí labora. Sugiero hacer más visible el ofrecimiento de recoger a la llegado y regreso, de manera gratuita, al turista que llega a la estación del tren Chichen Itza hacia el hotel. Felicitaciones.
Partner
10/10
Exceptional
25 Apr 2026
Alicia
Es el mejor hotel de la zona. Excelente atención, todo el personal es muy amable. Don Ángel, quien nos llevaba al tren o a las ruinas es súper atento. El hotel tiene muy buen servicio de transporte entre los alrededores y con tarifas muy accesibles. El restaurante es de primera y servicio al cuarto no tiene costo extra. Es maravilloso. Regresaremos sin duda alguna
Partner
10/10
Exceptional
24 Apr 2026
ana
es muy bonito el hotel me agrada mucho la estadia y se disfruta mucho la estancia.
Family
10/10
Exceptional
16 Apr 2026
Carlos
Padrísimo, pero los alrededores necesitan pavimentar
Business
10/10
Exceptional
16 Apr 2026
Gabriela A
El lugar es muy bonito y está muy limpio. El personal es muy amable.
Family
10/10
Exceptional
14 Apr 2026
ALBERTA
La atención del personal es excelente, el menú en el restaurante con toques de platillos regionales deliciosos, en general todo fue excelente.
Partner

Location & surroundings

Hotel Mundo Maya Chichen Itza
Carretera Federal 180 Costera Del Golfo Km 131, Chichen Itza, Mexico

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Hotel Mundo Maya Chichen Itza

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