Hotel Fleuris Palawan

Philippines , Palawan
PALAWAN, Lacao Street, Puerto Princesa City, 3
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50 reviews shown

10/10

Exceptional

01 Apr 2026

Peter

Really friendly and helpful staff.

Just opposite the SM Mall, so very convenient. Also close to everything else you need. The main avenue, the bay front.

Couldn't be happier with my stay.

Self

2/10

Poor

04 Mar 2026

Brian

Super hard mattress, no water pressure, no hot water and directly in the flight path of landing planes. The staff was friendly and it is conveniently across the street from SM Mall.

Partner

8/10

Excellent

18 Jan 2026

Fermin

Staff are nice

Leisure Partner

6/10

Pleasant

16 Aug 2025

Richard

Hotel Fleuris is a good basic hotel that gives good value for money. But there are areas that need tidying up for example the shower in my room desperatly needs the silicon replacing as its covered in mould. The aircon worked well and there is also a ceiling fan in the room. I found the bed a bit hard but that may suit some people.
Breakfast is not a buffet and although there are choices they are pretty basic.
The staff are good and its location is good for the SM City mall.

Leisure Self

8/10

Excellent

14 Jun 2025

Dean

Pickup at the air port was seamless. Major mall right across the street. Provided breakfast was good.

Leisure Self

10/10

Exceptional

26 Mar 2025

Tom

This is a nice hotel in a very central location, near the SM City Mall in Puerto Princessa. The staff were very helpful and accomodating. We had a couple of disappointments though. 1. We dropped laundry off at 7:00 am expecting it to be returned cleaned by 4:00 pm, as stated in their guide. However, by 4:00 pm, the laundray had not been done. This was an inconvenience. 2. The toilet seat was not attached to the toilet. All-in-all, however, it was a great place to stay.

Business_and_leisure Partner

4/10

Poor

16 Jan 2025

Gary

The hotel staff lied to me, telling me I had to pay 300 pesos extra to the hotel to arrange a shared van to El Nido that will come to the hotel. In fact, the vans automatically pick you up at your hotel, for no extra charge. I hope the owner of the hotel reads this and tells the staff to stop this stupid little scam - charging me 900 pesos when everyone else in the van paid 600. Two hotel staff should not lie to their customer’s face like this. It is embarrassing for the hotel.

Leisure Self

10/10

Exceptional

28 Dec 2024

Chauncey

Absolutely great place

I travel a lot and staying a lot of hotels. I am not exaggerating on this. It is not a five star big resort. So if you’re a millionaire, this may not be your cup of tea. But for foreigners coming to the Philippines and you want an excellent room. This is the place. It is clean the services superb the restaurant is nice. It’s Japanese. The room was clean. I could not find anything dirty. They answered anything we called for. We will stay at this property again. It is well worth the money like I said if you’re a millionaire go stay at one of the island resorts. But if you’re a traveler like we are. It has everything that you want as far as amenities. We have no complaints. Highly recommend..

Partner

8/10

Excellent

16 Nov 2024

Vidal

Close proximity to shopping centers including the public market.
Cleaning staff provided one of the best customer service I have seen. It is comparable to the services provided by cruise ships in the early 2000s.

Leisure Family

8/10

Excellent

14 Jul 2024

sylvia

Great value hotel right in the heart of Pureto Princesa. Very central in walking distance of main shopping centre (SM Mall)

Leisure Partner

2/10

Poor

17 Apr 2024

Avi

I booked pick up fro. Hotel in advance with fully flight details ,
No one was there, spend 40 mintutes to call the hotel
When arrived said the flight details misding
Show him that mail with full details
Hot water in the bath room on request based, need to call the reciprltion 10 minutes before shower

Business

8/10

Excellent

12 Apr 2024

James

Good location, Excellent customer service

Very good location opposite shopping mall and walking distance to Town sights. Super friendly and helpful staff. Breakfast was ok, a la carte. Room was spacious enough. Air conditioning worked well. Room was quiet. Stayed on the 2nd floor. Stairs only. A few kilometres from the Airport but couldn’t hear planes. Nicely landscaped. Too busy to use the swimming pool

Self

10/10

Exceptional

03 Apr 2024

Angela

Very nice hotel

Incredible service starting at check in and throughout a 4-day stay. Every single staff member was gracious, helpful and went beyond expectations to ensure our stay was pleasant and that we had everything we needed. Room was spacious and clean. Restaurant was very good. Staff helped arrange tours which were excellent.

Friends_and_family Friends

10/10

Exceptional

11 Dec 2023

Best location across from the mall
Super friendly and helpful staff
Elmer is a go-to guy that is a legend
Thanks for your help

8/10

Excellent

15 Nov 2023

Anthony

The room does not match the listing. two single beds pushed up against each other is not a king size bed. there is definitely insufficient space for two adults and two children, just the two adults. And the fridge is really good at keeping you stuff warm. otherwise it's acceptable: clean, safe, convenient location.

Leisure Partner

8/10

Excellent

10 Aug 2023

Lih Dar

Ok area

Leisure Self

6/10

Pleasant

13 Feb 2023

Joe

The beds were horrible. So uncomfortable. I felt like I was sleeping on concrete. The staff was friendly.

Leisure Partner

10/10

Exceptional

05 Dec 2022

John Declan

Excellent location, no elevators or coffee making facilities in rooms. Room service was very fast and all the staff were beyond helpful and wonderful to deal with. It was a very clean and nice place to stay with a huge Mall just across the road which was perfect.

Leisure Partner

8/10

Excellent

17 May 2022

Charles

Friendly personable staff, high quality room, convenient restaurant including breakfast service, arranged travel excursions on our free days.

Leisure Friends

8/10

Excellent

15 May 2022

Violeta

We were not pick up in the airport for Expedia did not coordinate with then our schedule of check in and arrival . Other thing that Expedia did not coordinate was our tour the number you gave was cannot be contacted , the River tour they cancelled on the day of the tour that I was upset for that was the reason why we visited the place . I finally they contacted us after an hour late of our pick up scheduled just to informed the trip was canceled. I refused to be canceled and demanded us to be transferred in another tour group otherwise we will let them pay our plane ticket and our hotel . So they are forced to provide us another tour group . Your rate to us is very high when we direct to them it much cheaper and you don’t provide a good coordination service . Once you got the payment , we are of it’s own which was very stressful for your telephone number you provided no body return the call .
I cancelled the second tour Honda bay 3 days ahead of time of the actual schedule so we expect a refund for that . since in your guide line 3 days a head cancellation.
With this bad experience with Expedia poor coordination and service we don’t like to use Expedia at all nor recommend to our friends and family . Please improve your service .

10/10

Exceptional

28 Jan 2020

Dan

Great Place

Great little hotel. Nice and clean. Great pool. Nice that it is across the street from SM Mall. I've stayed here numerous times and keep coming back.

Self

8/10

Excellent

27 Jan 2020

This is more of a boutique hotel. The shuttle was great and picked us up on time. It’s literally right beside the mall and close to a lot of places to eat. Overall my stay was great and would stay here again.

Leisure Partner

8/10

Excellent

08 Oct 2019

Geir

Great staff in a good hotel close to the best mall

The staff was very welcoming and accommodating, the bed is huge and comfortable and the rooms has air condition which is of course very nice for everyone not used to 30°C. They are always ready to help and even arranged for a birthday cake and song for my fellow traveller when we returned from one of our tours!

The hotel offers 24 hours in-house massage, and I am sorry I only had time for one treatment as the masseuse was both professional and skilled.

The hotel location is also really good for shopping as it lies but a very short stroll from the newly built and modern mall SM. I found the mall to have great prices for high quality clothes, shoes etc and I'd really recommend it if you're a bit tired of haggling prices at the market.

All in all the hotel is a great place to stay, but it shows that it has been a while since it was last refurbished. It has a dated look, but that's not so important. The bathrooms in particular are not in great shape though, but they are clean and functional. The showers should be replaced and the exceptionally noisy ventilation as well. Some rooms have power sockets with both EU/Asia - be sure to ask for one if you forgot your adapter.

Self

10/10

Exceptional

28 Sep 2019

Dess

5 star on services,staff friendliness and accomodations,cleanliness , few steps from SM is a big plus . I felt its my second home with some added service perks. The only thing that spoiled my stay and probably most ,was very poor WIFI connection in the room most of the time NONE at all , you still need to go downstairs to the lobby or bar to have a good connection.Hhhmmmm...☹️😣☹️

Business_and_leisure Family

8/10

Excellent

01 Jun 2019

Dean

The staff were friendly and the property was nice. Unlike the Discovery Primea of Makati, Manila, the Hotel Fleuris of Puerto Princesa has a transparent and thoroughly honest check-in and check-out process. I happily recommend the Hotel Fleuris of Puerto Princesa.

Leisure Partner

10/10

Exceptional

17 May 2019

Verified traveler

Good location and really nice staff very helpful and understanding of personal needs

Leisure Friends

8/10

Excellent

29 Apr 2019

Verified traveler

The property is nicely located near many places of interest and the staff was more than helpful to find us what we needed

2/10

Poor

21 Apr 2019

Verified traveler

Staff hardly speaks or understands English. This makes it very hard to communicate and when we asked gor questions there seems to be misleading. As an example i was told that my check out was at 10:00pm so my flight was schedule for 8:00pm. Then i was called to inform me tgat check out was at noon. I would not recommend this place unless you can speak and understand their language.

Business Family

10/10

Exceptional

22 Jan 2019

Verified traveler

Quick reply to our emails, and they have a free shuttle service which makes everything convenient.

10/10

Exceptional

28 May 2018

eve

Nice Hotel Clean and Quiet..

Front Desk staff has no enough training she doesnt know what shes doing but the rest are excellent..

2/10

Poor

13 May 2018

Louie

will not come back to this hotel

i've never been to a hotel like this one, very strict with evrything! we cannot even bring food in the room, so strict w/ visitors, kept calling the room 10pm to tell us the visitors has to go, we have to pay for the pool 350/adult. sorry but never again.

10/10

Exceptional

11 May 2018

Mark

Hotel is nice and centrally located. Very near SM mall (200m). Everything worked and staff was friendly and professional. Close port and airport. Biggest plus they pickup and dropout for free to airport (PPS).

10/10

Exceptional

11 May 2018

Mishe

Excellent! A 3 star, town centre hotel with 5 star service.

8/10

Excellent

12 Mar 2018

Mike

Good rating. Very clean and close to airport. Hotel offers a shuttle to airport.

8/10

Excellent

21 Feb 2018

Verified traveler

Rooms were large and enjoyable. very pleasant stay for Palawan Princesa. well situated for downtown and close to everything.

6/10

Pleasant

21 Feb 2018

Verified traveler

nice

Was good location near SM mall and down tone ,quite place

8/10

Excellent

22 Jun 2017

jay

nice and clean hotel in the centre of the city

the hotel is very clean and the staff are very courteous, its near the airport and everything is close nearby.

10/10

Exceptional

28 Apr 2017

Don

Was all great!

Partner

8/10

Excellent

26 Feb 2017

Ramon

Convenient location

Pillows were too soft, bed was too hard. Breakfast was free but serving sizes were too small. Wifi was slow.

Family

10/10

Exceptional

31 Jan 2017

z. gikas

Good value fit money hotel in Puerto Princesa

If you plan to go to Puerto, this hotel is close to everything including the airport. They provide shuttle to airport for free. Nice personnel!

Family

8/10

Excellent

23 Jan 2017

Greg

Budget Hotel close to forthcoming SM Mall

This is a nice budget hotel with a pool & v. good Japanese restaurant, close to the Airport & a forthcoming SM Mall. They can arrange all the necessary tours for you...

8/10

Excellent

26 Dec 2016

Gamaliel Gonzales

Good Hotel Experience

Great hotel and customer service. the rooms were very clean and the stay was very comfortable. The wi-fi connection in the room was horrible and had to use the wi-fi in the hotel lobby. The sushi at We Be restaurant was pityful but the rest of their food was great.

8/10

Excellent

24 Nov 2016

Sienna Lyn

Nice hotel\n

Staff were helpful and accommodating. The place is clean and quiet.

10/10

Exceptional

17 Nov 2016

Bree

Clean and comfortable, close to airport

We stayed in Puerto Princesa for one night before an early flight. This hotel provided the most comfortable and convenient stay, offering free airport transfer. It was super close to lots of restaurants too, walking distance.

10/10

Exceptional

06 Nov 2016

Brett

Excellent hotel

Great hotel, friendly staff, close to everything. Out of the 8 hotels ranging from 2 to5 star this was hands down the best of our stay. Highly recommend to everyone including family's with children.

Family

10/10

Exceptional

24 Oct 2016

Henry

Very high standard of service and cleanliness

The hotel is very clean and kept to a high standard. The staff are very friendly and professional they will do there best to make your stay a pleasant one. The area the hotel is in is not the best but it's safe and there's building work going on adjacent to the hotel this is a new shopping mall this means there's a little noise as there working at night too but this did not spoil my stay this will be a good boost to the hotel in the future if I was to go to palawan again I'd definitely stay in this hotel again. A special thanks to Chris, Leo, PJ and the rest of the staff for looking after me. Keep up the good work .......

Partner

10/10

Exceptional

08 Sep 2016

chris

Hotel in center of city

Stayed there one night before catching flight back to Manila. Centrally located . Construction of new sm mall right across the street not really a problem. Staff was very friendly and accommodating. Would definitely stay there again. Shuttle to airport was 80 pesos which is a great deal and the van was super.

10/10

Exceptional

03 Sep 2016

Verified traveler

Location is convenient and quiet.

Our family had a pleasant stay with welcoming staff, clean room and great service. The restaurant have good food and good service. The hotel is very recommendable and we are looking forward to coming back.

8/10

Excellent

25 Aug 2016

Overnight stay

Close to airport and free shuttle, great breakfast, clean and midern room.

6/10

Pleasant

01 May 2016

Verified traveler

it's ok for an overnight stay, but not really a place i would stay to relax for an extended period