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Kyoto Ryokan 'The Kinoe'

Kyoto · Japan

4-44-8 Bishamon-Cho, Higashiojidori Matsubara-AgarView location

9.2/10Excellent348 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.0/109.0
Condition9.4/109.4
Location8.0/108.0
Neighborhood9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kyoto Ryokan 'The Kinoe'

Relax in the spa tub or enjoy the peaceful garden at Kyoto Ryokan The Kinoe. This centrally located ryokan offers complimentary Wi-Fi, in-room safes, and coffee/tea makers. Enjoy the convenience of room service and on-site luggage storage.

A short walk from Yasaka Shrine and Shijo Street, this ryokan also places you within easy reach of Kawaramachi Street (0. 6 mi) and Kiyomizu Temple (0. 7 mi). Several other famous Kyoto landmarks are just a short distance away. Limited parking is available.

Read more about this hotelShow less

With a stay at Kyoto Ryokan The Kinoe, you'll be centrally located in Kyoto, within a 5-minute walk of Yasaka Shrine and Shijo Street. This ryokan is 0.7 mi (1.1 km) from Kiyomizu Temple and 0.6 mi (0.9 km) from Kawaramachi Street.

Make yourself at home in one of the 13 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol allowed onsite Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Alcohol is not permitted at this property.
    • Set meals are served in guestrooms only (no menus or public dining).
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property does not provide vegetarian, halal meals, or gluten free and most dietary restrictions cannot be accommodated. This property cannot accommodate requests for dietary restrictions. Any special meal requests must be received at least 7 days in advance of arrival. Special requests are not guaranteed to be accommodated.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Additional fees may apply to children for items such as extra bedding and meals.
  • Spoken Language

    Japanese

    English

Nearby attractions

Yasui Konpiragu 0.2 km / 0.1 mi
Kenninji Temple 0.2 km / 0.1 mi
Yasaka Shrine 0.3 km / 0.2 mi
Hanamikoji Street 0.3 km / 0.2 mi
Shijo Street 0.4 km / 0.2 mi
Kodai-ji Temple 0.4 km / 0.2 mi
Gion Corner 0.4 km / 0.3 mi
Hokanji Temple 0.4 km / 0.3 mi
Gion Shirakawa Area 0.7 km / 0.4 mi
Chion-in Temple 0.7 km / 0.4 mi
Gion Tatsumi Bridge 0.8 km / 0.5 mi
Kyoto MINAMIZA Theatre 0.8 km / 0.5 mi
Kamo River 0.9 km / 0.5 mi
Kawaramachi Street 0.9 km / 0.6 mi
Pontocho Alley 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Transfer service
Show 37 more facilities & services
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Bicycle hire service
  • Day-care centre
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Gym
  • Newspapers
  • Golf desk
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Kyoto Ryokan 'The Kinoe'

9.2
Excellent
348 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.4 /10
Location
8.0 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
17 Nov 2025
Anita
Clean beautiful room, fridge and hot water available, all facilities brilliant, magical breakfasts!
Leisure Self
10/10
Exceptional
20 Sep 2025
Beatriz
Amazing experience and great food
Leisure Family
10/10
Exceptional
09 Sep 2025
Xiao
Highly recommended if you want to stay in ryokan type of hotel.
Leisure Partner
6/10
Pleasant
05 Sep 2025
Phillip
First, and last, Ryokan
Just not for me
Could easily get a luxury hotel with a nice bathroom and comfortable beds for same price.
Nothing appealing to me about this space
Leisure
10/10
Exceptional
22 Aug 2025
Melinda
My husband and I along with our 2 adult sons stayed in the room with the garden for 1 night (breakfast and lunch included) It was a wonderful experience and we would definitely recommend for anyone looking for an authentic stay at a Japanese Inn. We were greeted upon with a lovely class of chilled Chai tea when we arrived and checked in. We walked the area in the afternoon as the ryokan is in a great location and were back in time for a 6:30 Kaiseki Dinner in our room. It was a delicious meal and a very unique and special experience. We enjoyed a family meal sitting on the floor at our table in our room - very authentic. Afterwards they cleaned up the dishes and setup for bedtime and with two rooms we were able to spread out on our sleeping mats. Very comfortable but we were glad it was just for one night. After a good nights sleep we enjoyed a wonderful breakfast in the common dining room. We were moving to a new hotel that day but had a full day of touring before; we were able to leave our luggage with the Kinoe and picked it up later that day. They were very helpful and kind. The ryokan is in a great location - I woke early and using information from their website visited 3 temples that were just a short walk away. It was quiet and peaceful and a great time to experience without crowds. Only downside would be the “garden” is the same one you see from the lobby so if you want to enjoy it you’ll probably be watched by anyone in the lobby. Room still great.
10/10
Exceptional
16 Aug 2025
Peter
This is a lovely property for couples or families, walkable to anything you’d need. 7-11 and family mart, key bus routes and the major attractions of Gion. The half board is a great experience although westerners will struggle with breakfast. The staff was fantastic.
Leisure
4/10
Poor
03 Aug 2025
Verified traveler

Grossly overpriced and overrated

Highly overrated ratings. They must be fake ratings. This is a solid 2.5 star establishment. No AC in the hallways and rooms are very hot. Outdated room and bathroom. They have a small wall AC unit that is loud and barely cools the room. Overrated and grossly overpriced. I will never return to this place again.
10/10
Exceptional
30 Jul 2025
Jingmei
.
Leisure Family_with_children
10/10
Exceptional
09 Jul 2025
Saidul
I love it
Leisure Family
6/10
Pleasant
07 Jul 2025
Irina
Room was large. There is very little AC in the hallways. It took a long time to cool off the room, but then it was ok. There was no room service cleaning, we just got clean towels. If you want to experience this type of accommodations- and experience, one night will be more then enough. Location is great - walking distance to Gion district, geisha theater, etc

Leisure Family
10/10
Exceptional
02 Jul 2025
Kristine
The location was perfect. The tatami rooms were in very nice condition and the staff was helpful. They do not forward luggage but the Kuroneko office was in front of the hotel. It was everything we were looking for within our budget.
Leisure Friends
10/10
Exceptional
30 Jun 2025
Molly
Such a pretty property and their food is amazing. The staff were always kind and helpful. Would definitely return!
Leisure
10/10
Exceptional
27 Jun 2025
connie

10/10 Ryokan and Kaiseki experience :)

Perfect location, close to Yasaka shrine and Hokan-ji. The Kaiseki dinner is a must-have for first-time ryokan experience! Very friendly and attentive staffs with fluent English. Bonus: Kimono rental places are just around the corner - the classic photo spots are within 5-10 minutes walk.
10/10
Exceptional
25 Jun 2025
Kristen
The staff were great.
Leisure Partner
10/10
Exceptional
25 Jun 2025
scott
This property was fantastic. Amazing service, very friendly. Excellent food.
10/10
Exceptional
19 Jun 2025
Anthony
Great location and the food was amazing. Thank you to the friendly and helpful staff.
Friends_and_family Friends
10/10
Exceptional
17 Jun 2025
Leila
So beautiful and amazing hospitality. Would come back here again. Mind you, you may need to take the city bus here from Kyoto station but recommend uber if you have large luggage’s
Leisure Partner
10/10
Exceptional
14 Jun 2025
lindsay
The staff were extremely helpful
We had half board
The food was great
Dinner is served inYour room
I do not eat meat and the hotel made a substitution
Very kind of them
Leisure Partner
10/10
Exceptional
06 Jun 2025
Eric
The care, attentiveness, friendliness and helpful suggestions and prime location are excellent. Highly recommended
Leisure Family_with_children
10/10
Exceptional
03 Jun 2025
Michele
The property was lovely and the staff were very kind. We will definitely stay here again.
Leisure Friends
10/10
Exceptional
29 May 2025
Yagmur
Loved this hotel so much! It’s small but cozy. As soon as you walk in you take off your shoes and I loved that. They also offer you green tea when you check in. The location is very close to Gion and the hotel is a 15 minute walk to the closest station. The rooms are spacious and since the hotel is small I had the onsen all to myself at times which I really liked. The staff were all great and overall I highly recommend this ryokan.
Leisure Friends
10/10
Exceptional
27 May 2025
Robert
Wonderful true Rykan experience
Leisure Family
10/10
Exceptional
23 May 2025
Gerry
Impeccably polite and friendly staff, meals were -amazing-, facilities well kept. Just a short walk along Ninenzaka / Sanneizaka Edo-era shopping streets from scenic Kiyomizu-dera. Highly recommended!
Leisure Family
10/10
Exceptional
14 May 2025
Fumiyo
I truly enjoyed the attentive, kind, and professional service from the staff. I was pleasantly surprised that most of the staff spoke English, even though this was a traditional Japanese ryokan. The food, presentation, and service were all exceptional—every detail was beautifully done. I’m definitely going back!
Leisure Friends
6/10
Pleasant
07 May 2025
Kyeongyeon
Staff were great and dinner was great too.
Leisure
10/10
Exceptional
27 Apr 2025
Rieko
I stayed there one night with my mother because it is a very traditional ryokan and serves traditional Kyoto cuisine.
Friends_and_family Family
8/10
Excellent
18 Apr 2025
Harley
It was a great experience and the best breakfast ever.
Leisure Family
10/10
Exceptional
11 Apr 2025
Kamini
Great location and super helpful staff. The dinner and breakfast were superb. We all enjoyed the Ryokan experience.
Leisure Family
10/10
Exceptional
09 Apr 2025
Benjamin
The property was so quiet and peaceful. Recommend for a hotel to relax in!
Leisure Partner
10/10
Exceptional
06 Apr 2025
Murray
Best stay I've ever had!
Leisure Family
8/10
Excellent
04 Apr 2025
oana
Was very clean. Beds comfortable. Breakfast was traditional but good. Minimal English from hotel staff.
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Daniel
Staff were very welcoming and the kaiseke dinner offered in your room was incredible, the location is great as well as you can walk to Ninenzaka in less than 10 minutes.
Leisure Partner
10/10
Exceptional
01 Apr 2025
elizabeth
Everyone was very nice and very helpful. The kaiseki dinner was very good and portions were generous. The Ryokan is as advertised!
10/10
Exceptional
31 Mar 2025
Susan
Beautiful authentic Japanese style inn with very friendly and helpful staff
10/10
Exceptional
25 Mar 2025
Imir
Excellent service in a very comfortable dueling. I highly recommend.
10/10
Exceptional
22 Mar 2025
Ching
This is my first ryokan experience and it was excellent. The place offered authentic Japanese living, dining, and bathing experience. The warm and care hospitality was most impressive. Highly recommended to stay if you visit Kyoto.
Leisure Family
10/10
Exceptional
21 Mar 2025
Sean
Wonderful stay. Very comfortable room for the 4 of us. Walkable area to restaurants and attractions.
Leisure Family_with_children
8/10
Excellent
09 Mar 2025
Lilian
Overall a very wonderful Ryokan expierence!
We paid for both the dinner and breakfast, both of which were very sensible and delicious. I do believe that it is worth the extra added cost, especially the dinner, which is served in our room. The breakfast was served in a dining room on the 2nd floor, which was still nice but definitely a different feeling. We had the choice to choose from three different time slots: I think we ate at 6:30PM (latest available) and 8:00 AM (2nd option).
I will say in terms of service, that I did not feel like the staff was very involved in the process of the expierence as much as I had hoped. For dinner we had a little English menu to explain the dishes in front of us, but this was not true for breakfast. For some members of our party who were unfamiliar with Japanese food, a little explaination would have been wonderful. I felt similarly about the lack of explaination about the public baths and our yukatas. Perhaps this expection was unrealistic and imposing of me, but something to note for those who had a similar expectation. For my party, we were shown our rooms, explained the TV remote and left alone for the entirety of the stay.
Note on public bath- it is TINY. Do not come with the expectation of a proper onsen type bath. It comfortably fits 4 ppl MAX.
Bedroom was beautiful and clean, futon beds were firm but comfortable.
They allow you to store luggage after checkout which was very wondeful. We stored until 3PM for free.
Leisure Friends
10/10
Exceptional
08 Feb 2025
Lisa
A beautiful, traditional Japanese experience. Friendly staff. Delicious food. Lovely public bath.
Leisure
10/10
Exceptional
01 Feb 2025
Tony
Kinoe staff were all so very kind and helpful. The room was beautiful and the breakfast was delicious. I will definitely stay again!
Leisure Self
10/10
Exceptional
13 Jan 2025
Jessica
Had a wonderful experience here. The staff was absolutely amazing and the food was delicious. Would definitely recommend staying here.
Leisure Partner
6/10
Pleasant
11 Jan 2025
Dariy
Overall it was a bit overrated. The pictures did not exactly correspond to the real situation, probably it used to be like that once upon a time, but it needs to be updated for sure. The experience was ok. The area was comfortable and quiet. The hotel was warm and clean, the room was spacious, but a bit worn. The ratio price-service was acceptable.
Leisure Family
6/10
Pleasant
29 Dec 2024
Kristin
Great location, excellent staff, great traditional food, beautiful traditional onsen and Japanese sleeping experience. Gave it a low rating because over priced at $350 per night. Would have given 5 stars if everything was the same, but price was $100 less. I wish the women's onsen had a English language directions (apparently the men's did).
Leisure Partner
10/10
Exceptional
07 Dec 2024
Harry
Incredibly clean, and very caring staff. Dinner service was exceptional.
10/10
Exceptional
04 Dec 2024
Dominique
Absolutely LOVED our stay. Staff was extremely helpful and kind.
10/10
Exceptional
30 Nov 2024
JOANNE
The staff were all amazing, but we especially loved the young lady who served us our evening meal - she was an absolute delight
10/10
Exceptional
08 Nov 2024
Keir
Really cool ryokan, breakfasts were amazing.
Leisure Self
8/10
Excellent
03 Nov 2024
Kai

Pleasant stay

Very nice traditional Japanese hotel that provided a beautiful experirence.
Friends_and_family Friends
10/10
Exceptional
29 Oct 2024
Eriko
The hotel is really beautiful with a zen garden in the lobby area. The staff was so kind and accommodating. We experienced authentic tatami floors and enjoyed the public bath which was very relaxing. I would definitely come back!
Leisure Family
8/10
Excellent
19 Oct 2024
Susan
The Ryokan was nice but knocking off a star since you could not add food to your stay if you did not request prior to your visit when booking. Noticed in Japan a lot of food places do not open until 10 am and will close around 3 pm before reopening for dinner so not having the option to add breakfast to our stay was a problem. The staff was friendly and the rooms were clean. I like that the Ryokan was close enough to walk to a lot of shrines and temples. Would I stay at this Ryokan again probably not since it was not super close to train transportation.
Leisure Family
10/10
Exceptional
16 Oct 2024
Megan
Wonderful property and staff! The dinner and breakfast were wonderful, so much food! Very conveniently located in the Gion area of Kyoto around many tourist sites.
Leisure Self
10/10
Exceptional
12 Oct 2024
William
Great place to have the Ryokan experience.
Leisure
10/10
Exceptional
04 Oct 2024
Vladislav
This ryokan has to be the most authentic, comfortable, and friendliest stay in Kyoto. The morning kaiseki breakfast was delectable. All staff I interacted with were extremely kind and made every effort to help with any language barriers. The room was spacious, tatami-covered, and had a comfortable futon with all the thoughtful amenities you’d expect in a modern hotel. Will certainly be back when I visit Kyoto again!
Leisure Self
10/10
Exceptional
01 Oct 2024
Lydia
We wish we could stay this Ryokan forever. Worth going to Kyoto just for the experience of staying here. Could not recommend more!
Leisure
10/10
Exceptional
25 Sep 2024
Helena
Fantastic location, beautiful rooms, and a delicious traditional breakfast. Staff were incredibly attentive and kind. I wasn’t able to use the onsen, but my partner did and enjoyed it very much.
Leisure Partner
10/10
Exceptional
25 Sep 2024
Sarah
Wonderful Ryokan. A new and unique breakfast each day was a special touch on top of the Kaiseki dinner (all of which were very Japanese flavours- we loved, but may not be for those who prefer western flavours). The only thing would be that it would be nice to make the booking all in one rather than having to book the kaiseki night separately. Would very happily return.
Leisure Family
8/10
Excellent
24 Sep 2024
ALISON
Very traditional look, very pretty and very comfortable.
Leisure Partner
10/10
Exceptional
24 Sep 2024
Igor
Exceptional experience for those who want to try how it feels to live in a traditional Japanese house. The staff was very attentive.
Breakfasts and dinners were fantastic. Onsen was very enjoyable.
Leisure Family
10/10
Exceptional
23 Sep 2024
Sarah
Beautiful ryokan and happy to help us learn. F
Leisure Family
10/10
Exceptional
05 Sep 2024
Kyla
We enjoyed our stay at this Ryokan. It was very conveniently located, room was spacious and the staff were attentive.
Leisure Family
10/10
Exceptional
02 Sep 2024
Cynthia
This is a very traditional hotel. We slept on tatami and ate the Kaiseki dinner in our room. It’s a rather expensive stay but we got to try it.
10/10
Exceptional
26 Aug 2024
Chih-Chung
Awesome ryokan experience with Kaiseki dinner.
Leisure Family
10/10
Exceptional
26 Aug 2024
Eric
Great location. Very clean. The staff and service is excellent
Leisure Family
10/10
Exceptional
05 Aug 2024
Pia
Our family had a great experience staying at Ryokan Kinoe. It has all the traditional Japanese accommodations. Large rooms, tatami floors, Japanese kimono/ robes, experience public bath if you want but each room has it’s own bath, shower & separate toilet. Very quiet area but walking distance to Gion/ downtown area of Kyoto, temples & shrines. The traditional Japanese meal/ dinner is also a must experience! Excellent place to stay & the staff is very friendly & helpful. Highly recommended!
Leisure Family
6/10
Pleasant
04 Aug 2024
Joshua
Air conditioning didn’t work in room and room had scratch marks on the wall. Doesn’t have laundry machines so couldn’t clean clothes after being outside in the heat all day
Leisure Self
10/10
Exceptional
30 Jul 2024
Fabio
Great location! The staff was very helpful throughout our stay. The traditional Japanese tatami-style rooms provided us with a great experience for our family.
Leisure Family
10/10
Exceptional
29 Jul 2024
Luz
Amazing place! Great way to experience Japan.
Leisure Family
10/10
Exceptional
27 Jul 2024
Jorge

Excellent Ryokan experience

Excellent experience for my teenager, who loves Japanese culture; the check in was excellent, very personal and made us feel special ad welcome; the room was spacious and typical of a Ryokan with tatami floor and futon; service in front desk and in restaurant was awesome, highly recommended.
Friends_and_family Family
10/10
Exceptional
13 Jul 2024
Pascale
Great location - excellent
Leisure Family
4/10
Poor
06 Jul 2024
Masoud
This is definitely a no for me. Not clean enough and the quality of food and accommodation is far from what I have paid for. I do not recommend it.

People are nice though.
Leisure
10/10
Exceptional
03 Jul 2024
Verified traveler

Delicious dinner and wonderful service

This was a beautiful and clean Ryoksn hotel - the food for dinner was wonderful and the service so friendly. The futons were not the most comfortable to sleep on but the room was very spacious with an alcove for sitting (but only two actual chairs). The onsen was small and not the most aesthetic, but fortunately was alone in the bath.
Friends_and_family Family
10/10
Exceptional
28 Jun 2024
Antonia
This ryokan has very nice and spacious rooms and friendly staff. The public bath is a bit small but there are not many guests at the ryokan so it was not a problem. The breakfast is tasty and has quite a few options.
Leisure Family
10/10
Exceptional
27 Jun 2024
John
Quiet and clean property. We got to experience a traditional Japanese-style room. Lobby was a little warm but the room was cool and comfortable. Room was spacious for our family of 4 (2 adults and 2 teens). Property was close to many sites and shopping areas. The staff were very helpful. We left our phone in an Uber and the hotel staff were so helpful in getting the phone back for us. Would definitely stay here again.
Leisure Family
8/10
Excellent
27 Jun 2024
Cynthia
Great location in the Gion area. Room was nice, futons on the floor were a little tight and pillows were hard, but overall the room was comfortable. Nice to have sink outside the toilet and shower room. Breakfast was served in dining room.
Leisure Family
6/10
Pleasant
25 Jun 2024
Paul
The property was rather basic and the limited staff were not the friendliest folk. Everywhere else we stayed or visited in Japan felt welcoming; the Kinoe felt like we were an intrusion. No one helped us \"figure out\" how to use the room (where light switches were, how to turn off the extremely noisy room fan, how to work the noisy AC, etc.). No greeting whenever you would arrive back at the hotel. It felt cold and univiting.
Leisure Partner
10/10
Exceptional
24 Jun 2024
Helen
Very nice staff, close to shopping, food options, landmarks and very walkable
Leisure Family
10/10
Exceptional
22 Jun 2024
Verified traveler

100/10

This is the best hotel I’ve ever stayed in! Room was big, clean, and incredibly beautiful. Breakfast was amazing. Staffs were very nice. Excellent location as well.
Self
4/10
Poor
21 Jun 2024
Anna
Nice from the outside. Other rooms are apparently nice, but the one we got was terrible. Cramped, not Japanese style. No amenities.
No service. Restaurant is only availabile to people who pre pay days ahead. They will nkt let you make reservations the day of. Black hairs in the bathrooma nd floor were gross.
Apparently there were public baths tbat were part of the experience, but no one mentioned them to us. We paid more for this room than 2 previous 5star hotels in tokyo and Osaka. Thought we were paying for an experience, but got hotel that felt like a motel.
10/10
Exceptional
17 Jun 2024
Joshua

A very cool, traditional Japanese experience

This is a great location right in Gion, and a classic Japanese style in. We ended up booking two days, one with the meal plan and one without. The meal was very well prepared traditional Japanese fare, everything tasted very good and was well prepared. The service in the room was very cool as well.
We wanted to experience the more classical Japanese tradition, so we stayed in the room with the futons directly on the floor. I loved the experience, but did find the futon lacked the padding I was hoping for, so if you find yourself in a similar situation, what I did was make use of the additional blankets provided to add some padding, and it worked very well.
Friends_and_family Family
6/10
Pleasant
10 Jun 2024
John
Somewhat old And smelled of cigarettes
10/10
Exceptional
09 Jun 2024
Renee
This hotel was wonderful. We got the large traditional room with the garden and it was wonderful.
Leisure
10/10
Exceptional
07 Jun 2024
James

Wonderful retreat

Wonderful atmosphere, gardens, decor, and meals. A relaxing retreat. Breakfast was a particular treat of tradition and taste.
Friends_and_family Family
10/10
Exceptional
06 Jun 2024
Stefan
We enjoyed staying at the Ryokan The Kinoe. The staff is very friendly and helpful. The dinner and breakfast were great.
Leisure Family
10/10
Exceptional
16 May 2024
matt
The ryokan experience is great. Amazing food at dinner (served in your room) and breakfast in the restaurant. Onsen is on sight.
Leisure Friends
10/10
Exceptional
12 May 2024
amy

Fantastic location , fantastic lodging

This is a great spot in Kyoto. Tons of temples and gardens in easy walking distance. You can also walk to pontocho alley and Nishiki market easily. An area with beautiful antique shop is a few blocks away. Even if only so do shopping.

The rooms were very comfortable. Well stocked with cold water and tea you can make yourself. Lovely tea set in room. Keurig coffee or tea in the lobby area for at will use.

Very friendly staff. Though some members did not speak English well. Google translate on your smart phone helped communicate. The staff was ready to make restaurant suggestion of all types. Noodle house to sushi.

Look forward to staying here the next time we are in Kyoto.
Partner
6/10
Pleasant
10 May 2024
Bethany
Although the room was spacious and clean, the futons were very uncomfortable. It is in a nice location in Gion, close to beautiful streets, but not so close (15min walk) to a train station.
Bring your eye masks as the room is very light in the morning.
Leisure Partner
8/10
Excellent
09 May 2024
Donald
Beautiful ryokan in a great location! The staff are so friendly and accommodating and the entire place is very very clean, only complaint is the beds are very uncomfortable for a forigners standards the futon cushion is almost non existent and you will feel like sleeping on hard floor with an uncomfortable pillow.. but otherwise amazing experence!
Leisure Partner
10/10
Exceptional
08 May 2024
David
Beautiful property - accommodations, meals and service outstanding as were the baths. In a great area close to shopping, temple, etcetera.
Leisure Partner
10/10
Exceptional
03 May 2024
Jonathan
Excellent staff with a comfortable, traditional room. Food was delicious and well prepared and staff were helpful with everything we asked.
Leisure Family
10/10
Exceptional
02 May 2024
Pierre
This was my first experience in a ryokan and I enjoyed it a lot: the traditional room, the bath, the super, breakfast and the friendliness of the staff. A great place to relax in Kyoto
Leisure Self
6/10
Pleasant
29 Apr 2024
Lu
Disappointing. Not good value for money and not impressed by this Ryohan. We paid a lot for a Japanese Ryohan experience but not worth it. The staffs have very limited English and a bit ignorant with the guests. Difficult to figure out what and how to do in the hotel as a foreigner. Traditional breakfast was not tasty and we all think we can easily get better food elsewhere. Japanese garden is very small and not that pretty. The view is shared by lobby and the only one garden view room. All in all, we don’t think it meet our expectations for a Japanese Ryohan culture experience.
Leisure Family
10/10
Exceptional
23 Apr 2024
Jason
Very unique experience of a more traditional style ryokan. Very much enjoyed the comfort of our stay and the kindness of the staff
Leisure Partner
10/10
Exceptional
19 Apr 2024
Mark
Truly beautiful place, very close to old Kyoto (5 minutes walk to Gion,10 mins walk across river and to the mass of restaurants, 5 mins walk from Nene-no-Michi and associated temples and gardens). Exquisite breakfast, and nice traditional bath.
Leisure Family_with_children
10/10
Exceptional
19 Apr 2024
Elaine
Great location, friendly staff.
Leisure Friends
10/10
Exceptional
04 Apr 2024
Lorenzo Moya
A lovely Ryokan. Staff was welcoming, dining was very tasty - if you like fish! The futon was very comfortable, breakfast was elaborate and filling. It’s a nice place to experience Japanese culture, very different from a western hotel
Leisure Friends
10/10
Exceptional
02 Apr 2024
Paulus Pang
Location is very convenient, bus stop just outside of the property, walkable to Kiyomizu-dera Temple and Ryozen Kannon. First time Japanese style tatami futon bed experience, love it. Enjoy the Japanese dining option, serve in the room, so many small dishes that me and my wife keep discussing about how it looks and how it tastes and forgot to take pictures… Highly recommended and will stay again next time in Kyoto.
Leisure Family
10/10
Exceptional
26 Mar 2024
Chiharu
There’s nothing not to love about Kinoe!
The staff are warm, welcoming and positively charming,. The facility is beautifully appointed and the room was spacious and lovely. We only stayed one night but from the moment we stepped inside it felt welcoming and comfortable.

The staff were attentive and nearly psychic in attending to our needs with helpful tips and suggestions that enabled us to see much more than I thought we would.

The location is a quick walk from many attractions in the Gion area and when we’d walked over 15k steps it was a quick cab or train ride to get back.

We contemplated renting kimono nearby - there are a dozen shops within a block or two (would recommend reservations for some of the nicer shops) but decided against it as it was raining.

Had it not been the first visit to Kyoto for some of our party, we could have happily stayed in at Kinoe and relaxed there - the folks in our group that did try the public bath came back and said that they had never been so relaxed.

I will definitely recommend this ryokan!

Leisure Friends
10/10
Exceptional
25 Mar 2024
jeffrey
Fantastic traditional Japanese hotel with great traditional Japanese breakfast. Wonderful hotel and staff. Highly recommend this hotel!
Leisure Family
8/10
Excellent
21 Mar 2024
Rosemary
The baths are not very nice. The rooms are very comfortable. The breakfast was excellent. Expensive for what it was.
Leisure Family
10/10
Exceptional
05 Mar 2024
Megan

Amazing stay, great space, hospitality & food!

We really loved our stay at Ryokan the Kinoe. It was easy walking distance to the big sights in Gion. The staff from the time we dropped our bags off early were very friendly and accommodating. Many spoke English, which was a nice surprise.

We upgraded to include the dinner and breakfast options and we're so glad we did. When we arrived we were given options for the dinner time and the breakfast time. Dinner was served in our room, breakfast was in dining room. Both were delicious, filling and so interesting. We felt extremely well taken care of and would definitely recommend this to others. Ours was a one night stay.

Duomo Arigato Gozimasu!
Partner

Location & surroundings

Kyoto Ryokan 'The Kinoe'
4-44-8 Bishamon-Cho, Higashiojidori Matsubara-Agar, Kyoto Shi, Japan

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Kyoto Ryokan 'The Kinoe'

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