Name: Summit Ridge Tagaytay by ZUZU
Address: Km. 58 Maharlika West, General Aguinaldo Highway, S/N ., Tagaytay, 4120, PH

6/10

Pleasant

20 Jul 2026

Aldrin

We booked this room because it states “ Newly renovated”
But not the bathroom.
Bathroom was dated and in poor condition AND DEFINITELY NOT RENOVATED AS ADVERTISED.
It looks like a public gas station bathroom .
Hotel rooms facing the highway
So traffic was loud all night.
You have to call front desk for all the bathroom essentials
They did not provide an extra roll of toilet tissue. So have to call and ask early in the morning.
If you need additional towel you have to pay for each additional towel
If you’re on a budget and you can disregard all mentioned above. This hotel is for you.
But if you have extra $100 or $200 more budget per night
Please find yourself another hotel.
You get what you pay for in this situation.
I will never book here again

Family_with_children

6/10

Pleasant

19 Jul 2026

Mindaluz

Staff are very nice and accommodating. WiFi is terrible Clean room but bathroom smells so bad (maybe a good disinfectant will help). Breakfast does not have much selection. Food are cold.

Our room does not have a security lock.

You can hear cars and karaoke at all times😩

Family_with_children

10/10

Exceptional

16 Jul 2026

joshua

The property provides a beautiful view. There is still some remodeling happening, but staff are warm and helpful.

Self

2/10

Poor

12 Jul 2026

Edward

The staff was very nice, kind, polite, and respectful.

The hotel was terrible. No toilet paper upon check in, had to request new towels up to 4 times per day, the shower didn’t have any hot water, the pool was in disrepair with missing floor drains and missing tiles, and many sharp ways to cut your skin. The air condition dripped water in the main hallway of the room resulting in wet and slippery floor, with no towels it was difficult to keep dry. The floor was extremely dirty. The doors and windows are not properly sealed so you hear the constant whistling of wind blowing through seems and rattling the front door. It was bad enough we checked out a day early (prepaid so lost 1 night).

I complained and the manager apologized stating it would never would happen again. However, that did us no good.

I have travelled to Philippines many times so know what, and what not to expect. This one was just a poor overall experience. I think the deferred maintenance is just too much for them.

Again, all the staff were great, kind, and polite.

Family_with_children

8/10

Excellent

11 Jul 2026

Carmencita

The place was clean newly renovated… concerns are easy to solve … people are kind.. just add more options on breakfast buffet

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

Arlene

Buffet breakfast was bad, cold food, fruit flies all over the desserts and food selections are not so good. The gym has no water or towels, carpet was so old. The room door’s paint were peeling off, the balcony rail’s were chipped off. The towels were old and worn out. It’s not white anymore. The only thing nice about the hotel was their proximity to all the restaurants and bars and the staff were all ready to help and responsive.

Family

6/10

Pleasant

02 Jul 2026

François

⭐⭐⭐ Great Views, But Needs Some TLC
Summit Ridge Hotel has a lot going for it — the location is excellent and it offers great value for the price. The view of Taal Volcano from our room was truly breathtaking, easily the highlight of our stay.
The lobby is clean and well-maintained, giving a good first impression. Unfortunately, that's where the upkeep seems to end. The elevator has a lovely glass window meant to showcase views of Taal Lake, but it was so dirty/foggy that you couldn't actually see through it — a missed opportunity given the location.
The hallways leading to the rooms were also showing their age, with visible wear and tear. A fresh coat of paint and some minor repairs would go a long way in matching the quality of the room views and lobby.
Bottom line: if you're after that unbeatable Taal Volcano view without breaking the bank, Summit Ridge delivers. Just don't expect five-star polish throughout — the common areas could use some attention to match the promise of that lobby entrance.

Partner

6/10

Pleasant

12 Jun 2026

Prini

Location of the hotel is perfect especially if you want to sightsee in Tagaytay as well as great food places within walking distance.
Pool was very nice and had sun loungers which we used.
Communication with the staff wasn’t the greatest, prior to booking I had sent messages and no replies. During our stay, we had to call the front desk numerous times for laundry service, which we used and paid extra for same-day service. However one of our trousers were completely stained with yellow after receiving our clothes from the laundry service, which we then followed up with the front desk who stated they were following this up on multiple occasions with no outcome. The laundry staff stated the stain was due to pen ink, however this was clearly not the case as it was multiple large yellow/orange stains (prior to this there were no stains). The next day and our check out day, they attempted to fix and get the stains off the trousers however the trousers were the same and they gave the trousers back wet. No refund or compensation for this incident was given.

Partner

8/10

Excellent

12 Jun 2026

michael

Breakfast was great

Partner

4/10

Poor

11 Jun 2026

Eligio Vargas

High noise from the road even at the 5th floor. Cable tv not working, no complimentary drinking water provided

Family

10/10

Exceptional

01 Jun 2026

Marissa

Buffet breakfast was really good everyday.

Friends

10/10

Exceptional

29 May 2026

Leilani

Nice place

Friends

6/10

Pleasant

28 May 2026

Marlon

Very old property!

Family_with_children

10/10

Exceptional

16 May 2026

Aaron

Great with pets.

10/10

Exceptional

15 May 2026

Glenn Arguelles

The place is ok. I’ll give it 5 out of 10. Staff are friendly but the rooms need more care. No hot water in the shower, no lotion, old tv remote, need new batteries, and the AC leaked in our bedroom. The breakfast buffet not bad.

Partner

10/10

Exceptional

28 Apr 2026

Rethna

Hotel room is clean and spacious. Nice location and view.

Family

10/10

Exceptional

17 Apr 2026

Greyfresal

All good

8/10

Excellent

07 Apr 2026

Evangeline

Pets are not free

4/10

Poor

06 Apr 2026

Marie Jeddah

Avoid the hassle. I do not recommend Summit Ridge for a staycation.

Pros:
Location. Strategically located near Tagaytay attractions, with an adjacent mall for quick needs.

Cons:

1. STAFF HAS NO SENSE OF URGENCY. Checked in at 11:00 AM for 4 rooms (8 pax w/ 3 seniors). Promised an update once rooms were ready. By 2:00 PM (check-in time), no rooms were available despite 8 staff at the desk.

I watched them accommodate 11 other guests, then I stood in front of them from 2:16–2:25 PM just to follow up.

Only when their “sir” arrived at 2:29 PM did they act. We got all rooms at 2:49 PM; but one key didn’t work and needed validation by 2:56 PM.

2. NO TOWELS. None provided upon check-in; had to request for all 4 rooms.

3. BREAKFAST IS BASIC; SERVICE IS SUBPAR. Arrived 7:35 AM (6–9 AM service), no seats available. They offer to set up tables outside with no urgency; followed up by 7:50 AM for us to be seated. NEW attendant didnt know we're waiting!

Intentional or not, only our table has NO knives, with smaller utensils.

Staff isnt checking the buffet table; I had to request for coffee and butter to refill.

4. ELEVATORS ARE OLD. Both visibly rusty and creaking; only 1 elevator working on Day 2.

5. POOL HAS TOO MUCH CHLORINE. Strong odor; almost not swimmable. Nearby hotels have better, heated pools.

6. HOUSEKEEPING DID NOT REFILL TOILETRIES. No replenishment on Day 2; had to buy from nearby store.

Written based on actual experience. No proper apology or compensation given.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Ramon

The property needs a refresh, towels are a little bit over used... Staff were ok...

Family

6/10

Pleasant

01 Mar 2026

Carol

The view and breakfast was great but the rooms and

4/10

Poor

09 Feb 2026

Dr. Graham

We had to kill a large cockroach in the room the first night of the stay. There was no hot water in either the shower or the hand wash basin and we had to shower in tepid water. The shower door did not close and water flooded out onto the bathroom floor creating a situation in which it was easy to slip. We informed the staff of these situations on 2 occasions ... after the second complaint an engineer was sent to fix the hot water situation but was unable to find the problem. There was no attempt to remedy the problem with the shower door.

Leisure Family

6/10

Pleasant

31 Jan 2026

Amy

Location great close to shops, hotel needs renovation, water for showering was like warm, hotel staff were nice enough, not a 4 star hotel closer to a 2-3 star.

8/10

Excellent

23 Jan 2026

Maria

We’ve had great encounters with staff. They were very helpful with information for tourists. Room service was great with housekeeping. The building had a nice ambiance so, we didn’t mind the poor quality of workmanship with the paint and fine tuning edges of baseboards or grouts.
At first we were disgusted to see that the balcony’s metal bars and hinges were so rusty, but as we saw the nearby hotels having the same problem, we simply assumed that the volcano atmosphere might have caused that. So, we just looked pass that, and looked at the bright side.
Location is perfect as we expected. The weather was good in the days we were there, compared to Cavite the next town we moved to, humid and hot.
Food at the buffet was not all that great compared to restaurants around them, especially that Tagaytay was known to have great authentic foods. It had quite a variety of selections tho. The staff was very open to receive my feed back about the quality of food. Unlike here in the US, there was an abundance of workers, but mostly standing around and chatting among themselves. Maybe a bit more training is needed so guests will feel that they are attended to and feel more welcome as they are asked if everything is ok, or if they need anything else. Whatever happened to Filipino’s smiley faces?

Leisure Partner

10/10

Exceptional

11 Jan 2026

Enna Marie Therese

Reasonably priced and clean hotel. Convenient to go to a mall beside the hotel, where places to eat around the hotel can be found. Room is spacious; lobby is decent. Only feedback - hard to communicate with the hotel - sent emails to them since December 7, 2025 re: requests concerning reservation and no reply were received from them. Needed to call them to communicate.

Leisure Family

8/10

Excellent

09 Jan 2026

Shaneevie

Close to restaurants and mall

Leisure Partner

10/10

Exceptional

07 Jan 2026

David

The staff was VERY helpful and the view of the lake from our room was great.

Leisure Partner

4/10

Poor

15 Nov 2025

Mark

False advertisement. Hotel says newly remodeled rooms but room looks outdated. AC thermostat was broken and bathroom has molds. The rooms smells and feels damp. Staff is great though.

Leisure Family_with_children

8/10

Excellent

15 Nov 2025

Maureene

The staff was excellent. Whoever check us in was super nice.

Family

10/10

Exceptional

17 Oct 2025

Aldrin

Clean room awesome lobby

Leisure Partner

8/10

Excellent

22 Sep 2025

Ma Erica

Service was first-class. From front of house to housekeeping and everyone in between, all the staff were very attentive, courteous and efficient with a smile. The only things I can fault are the rooms being obviously dated, the open air side across the rooms which caused the rains to blow into the open doors, and the squeaky left elevator that scared me to no end. Taking everything into consideration, I would book this hotel again when chance permits.

Leisure Family_with_children

10/10

Exceptional

20 Aug 2025

Albert

Great customer service

Business_and_leisure Friends

8/10

Excellent

04 Aug 2025

Dennis

Limited menu. I have a garlic/onion allergy, and could not eat anything on the m menu. Even the burger patties came pre-loaded with garlic.

10/10

Exceptional

02 Jul 2025

Eivan York

Location

Leisure Partner

10/10

Exceptional

29 Jun 2025

ana marie

Love our stay

We absolutely loved staying here, the view overlooking Taal was breathtaking, both at bedtime and upon waking. It would have been perfect if there were stools and a small table on the balcony to fully enjoy the scenery, but that’s a minor detail. The staff were exceptional… always welcoming us with a smile, thoughtful, respectful, and willing to go the extra mile to make our stay comfortable. I highly recommend this place! Rooms on the 7th floor and above offer a clear, unobstructed view of Taal. We’ll definitely be back. The bathroom was clean and spacious, and we appreciated the mini fridge, microwave, and kettle. We even borrowed cutlery and small plates so we could celebrate my mum’s birthday with cake, such a nice touch!
Oh and let me mention the Breakfast here- it’s worth the price. Delightful everyday with so much selection. It caters to both Filipinos & western taste.
So close to great restaurants like BalayDako, RSM & the famous Starbucks overlooking Taal. The hotel itself has a passage to go to a smaller Starbucks & shopping mall beside it. So convenient. Loads of parking space.
Highly recommend this place to family & friends

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Robert

Area around it.

8/10

Excellent

01 Jun 2025

Donovan

We enjoyed our stay and the breakfast buffet. Thanks!

Leisure Partner

8/10

Excellent

22 Apr 2025

anabelle

Location

Leisure

10/10

Exceptional

14 Apr 2025

Alicia

Had a wonderful stay at Summit Ridge!

The staff were amazing—so friendly and welcoming! Check-in was smooth, and the front office team greeted us with genuine smiles. They provided helpful information about the hotel’s facilities and amenities. Since it was Holy Week, they also gave us recommendations on churches to visit around Tagaytay, which we really appreciated.

The room was beautiful, and the view of Taal was the best I’ve ever seen—absolutely breathtaking! Check-out was quick and seamless.

We will definitely be coming back!

Leisure Family

8/10

Excellent

06 Apr 2025

John

Great views from the rooms. Which is what this hotel is all about. Room was renovated and great, but could do with new towels, etc. Similalry the lift carpet needs reneweing.

Business Partner

10/10

Exceptional

02 Apr 2025

Aberdeen Klein

Nice

Leisure Family

8/10

Excellent

22 Mar 2025

Verified traveler

Staff was amazing, but the room was not totally finished at all . we dont know if there is some renovation going on. upon checking the ceiling i think the housekeeping forgot to check it there are some scotch tape from the previous guest that you forgot to look into it, but the frontdesk was awesome.

Partner

6/10

Pleasant

07 Mar 2025

Romelinda

The hotel was very old need for renovation

Partner

10/10

Exceptional

06 Mar 2025

Earl

Great!

Business

2/10

Poor

18 Feb 2025

josephine

As soon as we entered the room it smelled like mold/musty
The towels were gray and wet and dust coming out of the bathroom fan exhaust
The management needs to finish renovating before allowing customers in their property

Leisure Family

10/10

Exceptional

16 Feb 2025

Michelle

nice

Leisure

2/10

Poor

16 Feb 2025

Lizette

Breakfast buffet was not so great. Food ran out and took a while to refill.
Room is old, dark and not welcoming. Hard to open the door. All doors in the room are old and dirty. Bathroom towels were very thin and looked brownish gray as opposed to white towels.
We were given 1/2 roll of toilet paper per day which usually ran out by the end of the day.
The lobby was clean and nice but getting off the elevator to our floor looked like it was from another decade, very old and floors were worn down.
The room needs updating for sure.

8/10

Excellent

15 Feb 2025

Marie Terese

The location is good very near restaurants and tourist spots. The hotel itself is old and not well maintained. Service is good.

4/10

Poor

06 Feb 2025

Charles Loyd

Towels were old was not a good clean room. The inside of the lobby was nice but that’s were it ended. Was locked out of my room 4 times the shower was warm water not hot. The staff was nice and kind. Over all it was not good.

Leisure Self

6/10

Pleasant

03 Feb 2025

Kyle

After booking this hotel on Expedia for just One night we got a message saying that it was under renovation. I messaged them afterwards because I have two small children that want a pool, so it's very important that the pool is open. I wanted to make sure that the pool was available so after attempting to contact them for 3 days there was no response. Not happy with the communication.

Upon arrival, very happy with the look. Clean and modern. Our room was on the top floor with a fantastic view, we loved it. Nighttime showed the flaws:

Extremely loud. Even on the top floor it sounded like people were right outside our window.
One of our rooms smelled of sewage at night along with the bathroom.
Very spacious bathroom but almost no hot water.

We had lunch at the restaurant and it was okay, but overpriced. The breakfast was good and a much better deal. The pool was nice and cold and it had a shallow area perfect for kids.

Overall, we may stay there again. I don't think we'd be able to put up with the smell in the room again and would probably ask to move. The view from the top floor was fantastic, and the room itself was really nice. It would be worth giving another shot if the price was right.

Leisure Family_with_children

8/10

Excellent

23 Jan 2025

Dee

Nice place

Leisure Family

2/10

Poor

22 Jan 2025

Ma Jacqueline

Nice place but just be careful

Be careful coz they will housekeeping is a rip off. They charge a fortune for a simple stain on a hand towel. The only 4 star (upscale) hotel that ever charge this way.

Friends_and_family Family

2/10

Poor

01 Jan 2025

Roger

Tv did not work room was small for the price... no amenities

8/10

Excellent

24 Dec 2024

Rafael

nice place to stay

Leisure Family

10/10

Exceptional

21 Dec 2024

Diana

Great place to stay in Tagaytay. Close to everywhere. Staff are very friendly.

Leisure Family

4/10

Poor

17 Dec 2024

Leah

The property is in poor shape. The lobby looks nice but it stops there. I was on the 7th floor but can hear everything on the street. The wind and rain was coming in from the patio doors. The towel racks are rusted and the bathroom has a funky smell. The towels are so old they are gray instead of white. The air conditioning units on the lobby to the rooms are all rusting.

Leisure Self

10/10

Exceptional

08 Dec 2024

jeff

Great view of the Taal. Good food and shopping very close. Casino and amusement park 15 minutes walk. The hotel was very nice and the staff was great. Tagatay is a very noisy city, so be prepared for that. We would stay there again. Robinson supermarket and a small mall with good food right next door.

Leisure Partner

4/10

Poor

07 Dec 2024

Jacqueline

Poor customer service! The beddings are dirty, towels are very old, no enough tissues provided, there’s a kitchen but no utensils, the premises is not finish.

Leisure Family

6/10

Pleasant

01 Dec 2024

Ronald

The bathroom had a clogged drain so everytime we showered it would flood the whole bathroom. Had hotel staff take a look and adter they said they fixed it, it still was in same condition. Also called for room service when we ran out of toilet paper and they never came until several hours later after we personally re-requested at the front desk. This is a supposedly \"4 star\" hotel that is actually 3 stars or less in actuality.

Business_and_leisure Family

10/10

Exceptional

18 Nov 2024

Maria

I was so thankful that i decided to stay in this place. We had an excellent stay . The view was amazing . Staff are friendly and helpful. Accessible to a lot of things to see and do in Tagaytay. Highly recommended!

Leisure Family

8/10

Excellent

06 Nov 2024

Willie

The entrance and lobby is immaculate. The elevators have a glass window to see the lake view on the way up, but the window was not clean. The staff are top notch. They were all very courteous and helpful. The concierge arranged for a personal tour guide for us, the restaurant staff was attentive to our needs and the massage therapist was excellent.
There was a mention that the hotel was going through renovation so I assume the cleanliness issues will be addressed. I will give the hotel a 3.9 out of 5 stars based on my standards with a note saying I will be back for a visit soon to see how the renovations are coming along.

Leisure Family

8/10

Excellent

23 Oct 2024

gary

Everything was fine except the younger staff in the restaurant were playing to much instead of waiting on people...the shower foor in our room was falling off...i think room service should of noticed thst and had it fixed before letting out the room again. Pool was to cold to swim..thats why nobody uses it.

Leisure Friends

10/10

Exceptional

18 Sep 2024

Arvin

Good

Leisure Partner

8/10

Excellent

25 Jul 2024

Verified traveler

Pleasant hotel

The hotel lobby was spacious. The staff was a bit slow but friendly. The rooms were large and clean. The pool was satisfactory, except that there was no shower, restroom, or even an attendant near the pool. You had to bring your room towel to the pool area.
There was a small Robinson store that you could access by walking through the basement from the hotel.

Friends_and_family Family

4/10

Poor

10 Jun 2024

Mary

The room we booked has a cockroach. Our keycards got deactivated twice. And tv internet does not work. We got the summit suite and it’s not even worth the price. The worst hotel i’ve been too.

Business_and_leisure Family

10/10

Exceptional

05 Jun 2024

Jaime

Excellent

8/10

Excellent

06 May 2024

brent

first time tagatay

Check in was easy and no issues. Its about 2-3 hrs south of NIAA depending on traffic. Breakfast buffet was always good, rooms clean and always hot water in the shower. i would stay again

pros wifi, location
con traffic noise is non stop but not a deal breaker

Partner

6/10

Pleasant

27 Mar 2024

Gary

The property is a bit dated. Our room was pretty dated and no safe Cabinets missing doors tile broke outside of entry door and very noisy. Lots of street noise.

Leisure Partner

10/10

Exceptional

25 Mar 2024

Verified traveler

It was an amazing stay.

Friends_and_family Family

4/10

Poor

08 Mar 2024

CAROL LYNN

Terrible condition for a 4-star hotel. Supervisor/manager did not even look up from the front desk when I was telling them about the bad condition of the deluxe king room that I booked. His answer to the staff is to give an extension cord for the refrigerator which did not have an outlet. Walls had peeling paint, bathroom had moldy grout, towels had worn edges, bare toiletries, no desk chair. Overall poor customer service and not caring probably because of attitude of supervisor/higher ups. Not reflective of Philippine hospitality.

Leisure Self

10/10

Exceptional

03 Mar 2024

Magrand

Is good

Partner

6/10

Pleasant

25 Feb 2024

Angelito John

Staff were nice and friendly but rooms are dated and run down.

Leisure Family

10/10

Exceptional

25 Feb 2024

Darius

Good stay…but a bit out of date hotel.

8/10

Excellent

20 Feb 2024

Howard

Great view, not much sleep.

The service was great the place is really nice and the view was stunning. But the wind is so loud and the patio doors not sealed well to keep the wind out. So all the noise escaped into the romm kept me awake most of the night. And for as pricey as it is there it should have been sound proof. I ended up sleeping in the suite on a small bed.

Self

6/10

Pleasant

13 Feb 2024

Maria

I like how cool at night even without using the air conditioner but the downside you can hear the noise from the outside even in the 7th floor.

Leisure Family

8/10

Excellent

01 Feb 2024

Myrna

All rooms have the view of Tall Volcano and across the street Rosario Restaurant is a convenient, a little pricey but it has the same view as this hotel. The hotel is next to a busy street, so it’s a little bit noisy. It was so windy when I was there and there balcony door are making some noise especially at night. I have to struggle opening my door until maintenance guy changed the door battery.

Leisure Friends

6/10

Pleasant

02 Jan 2024

Shirley

There were no towels in the bathroom. The bathroom was dirty, the shampoo contsiner was just tackily placed. It felt very unclesn.

Leisure Partner

8/10

Excellent

24 Dec 2023

Nina Krishna

Room needs some update but overall still a satisfactory hotel with close-by malls and restaurants with good parking space.

Leisure Family

2/10

Poor

25 Nov 2023

Rose

There was a dirty rug left in the room. Not so clean unit. Has a nice view of taal from the 8th floor.

Leisure Partner

6/10

Pleasant

02 Nov 2023

Bernadette

Perfect view of Taal lake and Sky Ranch is within walking distance. Lobby looks good but 2nd floor up is not well maintained. The gym looks abandoned. :(

Leisure Family

8/10

Excellent

24 Sep 2023

Pacito

Friendly and courteous staff.

4/10

Poor

09 Aug 2023

Zoltan

Staff was great, nice lobby, but they gave us a room with molds in the bathroom and ceiling. I felt nauseous, I’m not sure if it’s from the molds. I heard they had storms recently but they should have use bleach to clean the molds. Nice view of the volcano. Lots of restaurants around including Starbucks. I’m not sure if breakfast was included, we didn’t eat breakfast there. Please clean your molds with bleach.

Leisure Family

10/10

Exceptional

29 Apr 2023

Mario Ricardo

clean and safe

Leisure Family

6/10

Pleasant

26 Jan 2023

melchor

Very accessible to anything you need 😊

Leisure Family

8/10

Excellent

06 Oct 2022

liza

The hotel room needs updating. Property has nice lobby. Food is over priced. Hotel grounds are well kept. Close to restaurants and public transportation. Nice view of the lake.

Leisure Self

6/10

Pleasant

24 Jul 2022

Glenn

The rooms are not well-maintained. I got a two bedroom suite for roughly 150$ a night (with taxes) which I thought was a good deal. As they say, you get what you’ve paid for, and I certainly did. Let’s start with the positives, the rooms (especially the higher floors) have a nice view of Taal lake. There are lots of restaurants nearby that are walking distance. There’s a strip mall right next to the hotel and owned by the same company that has restaurants, groceries, and merchandise kiosks. Skyranch is a walking distance. The staff is very helpful and friendly. Breakfast buffet was cost efficient. The lobby looks like it can be a luxury hotel. But there’s where it ended for me. The room I got was ok, not great. The room was outdated. Dressers and cabinets definitely had their share of wear and tear. The stove definitely needs an update. The fridge served it’s purpose. Bathroom is ok. Something about their balcony that water puddles in certain spots after it rains. The upholstery on the loveseat was stained. I just wish they would update/renovate their rooms.

Leisure Family

4/10

Poor

09 Jun 2022

Roger

What is dirty noisy and rundown

Leisure Friends

4/10

Poor

14 Mar 2022

Verified traveler

disappointing stay

very poor service.they forget to give the bathroom mat everyday.you need to request and wait the whole day.they did not replenish our complimentary water and coffee, aircon in two rooms we rented are broken.phones not working, the rate did not include breakfast, our heater also is defective

Friends_and_family Family

10/10

Exceptional

13 Jan 2020

Amparo

we are satusfeif wuth our first stay in your Hotel

Friends_and_family Friends

8/10

Excellent

01 Jan 2020

Eric

The location, view and price are the pros of this place. Within a 2 min walk is a grocery store, starbucks, Korean food buffet, BDO ATM, and a well known restobar. Traffic on the street is not bad in the immediate area so exiting the premises is not an issue. My only concern was the cleanliness of the place. It's not that it was dirty, but more old and needed attention. For instance, my room was clean, but the bathroom glass was just spotty with old water stains, the grout needed fixing, and mold in the corners. The rain type shower head was full of calcium buildup. All in all a great place with a top notch view. Will be staying here again next year.

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

Verified traveler

The location, staff and facilities were all excellent. Really enjoyed staying here

Leisure Self

10/10

Exceptional

09 Dec 2019

Verified traveler

Staffs service was great and professional, friendly,we enjoyed the atmosphere.

Friends_and_family Partner

8/10

Excellent

10 Nov 2019

Lee

The staff was very friendly and helpful. I arrived around 9 am and was not feeling well, from the flight. Check-in is 2 pm but they got housekeeping to clean my room early and I was in by 10.
I will defiatly stay again

Leisure Self

8/10

Excellent

04 Nov 2019

Duy

Hotel itself is good. Location is a little far from Ayala mall and fora. Bed is stiff and could definitely need an upgrade. Great view facing lake

Partner

8/10

Excellent

23 Oct 2019

Shei

The view and the staff were excellent. It’s just I’m wondering why there’s no enough towels to use in the bathroom they only provide 2 bath towels

Friends_and_family Family

10/10

Exceptional

12 Sep 2019

Cheryl

Staying in Summit Ridge in Tagaytay City, Philippines is worth your money. It ha Beautiful View of Taal Lake and close to famous local restaurants. Rooms are big, clean and cozy. We’ll definitely recommend it to our friends.

Leisure Family_with_children

8/10

Excellent

19 Aug 2019

Verified traveler

Good view, near grocery, safe parking area.

Friends_and_family Partner

8/10

Excellent

04 Aug 2019

Verified traveler

First time yo stay in this hotel. Services are fas

First time to stay in this hotel. Services are prompt, fast and satisfactory.
Location is excellent. Very near market, well known outlets and parking spaces and driver’s quarter areavailable.

8/10

Excellent

14 Jul 2019

Zandricks

The location is perfectly design for those who wants to see the view of Taal lakes...the ambiance so great and awesome.....

Leisure Friends

6/10

Pleasant

23 Jun 2019

Verified traveler

Good place.

Room is nice and comfortable.
* one of my issue is the breakfast, maybe add more option/other food for customers to choose.