Princessa Hotel

Lebanon , Jounieh
JOUNIEH, Maameltein Main Road, after Teleferique
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50 reviews shown

10/10

Exceptional

19 Oct 2025

Hanna

Service at its best

Front desk reception was beyond great very friendly and willing to help and made sure every thing was perfect . Thanks M

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Ken

Great staff and awesome rooms! I have stayed three times and this is my go-to place!!

Leisure Family

8/10

Excellent

31 Mar 2025

Michael

Pleasure trip

Partner

10/10

Exceptional

12 Aug 2024

Norberto

The place is amazing the staff the same and the way they treat the customer it is amazing. I will recommend to any body if they come to Lebanon have to visit La Princessa Hotel. The Pool in the roof top is increíble

Leisure Friends

10/10

Exceptional

25 Jun 2024

Farouk

Beautiful sea view hotel. Lovely staff and good service.

Leisure Friends

10/10

Exceptional

02 Jun 2024

Basel

Should be five star I like it a lot😍😍

10/10

Exceptional

28 May 2024

Sally

Rita at front desk was super nice and friendly! I wi definitely come back

Leisure

10/10

Exceptional

29 Jan 2024

Liliana Maria Evan

Excellent work/ job for customers service

Self

4/10

Poor

29 Sep 2023

Fahad

The service so poor

10/10

Exceptional

21 Sep 2023

Elizabeth Marie El

The staff was amazing. Everyone was so Kind

Leisure Family

6/10

Pleasant

27 Jun 2023

Laith

It was okay nothing special and below average

Leisure Family

10/10

Exceptional

20 Jun 2023

BASSEL

Great little hotel great food perfect location and awesome staff they went beyond to make sure I was comfortable! Even extended my stay without Expedia for a much better price as well

10/10

Exceptional

08 Jun 2023

Mahmoud

Very nice property in general
Staff is very nice and try to help as they can
Roof top was amazing
House keeping were excellent 👌 everything is tidy and clean and changed daily
Bartenders were friendly and gave us recomndations for things to do
Receptionists were professional
The Manager Mr. Fadi was so kind and classy
The beds were so comfortable.. maybe one of the best we have ever tried in a hotel 👌👌👌
Electricity 24 hours, calm neighborhood, air conditioning top notch ..
Sea view rooms is recommended
And you can try paragliding also because all the paragliding offices were next to the hotel..
Highly recommended ..
We will come again for sure .. 👍

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2022

Hani

Excellent and friendly customer service

Leisure Family

10/10

Exceptional

08 Sep 2022

Maher

Good location, excellent service

Leisure Friends

10/10

Exceptional

11 Aug 2022

Norberto

Room amazing and location

Leisure Partner

2/10

Poor

20 Jul 2022

aMAL

Worst experiience ever

AVOID! AVOID at all costs!
I am an avid adventurer and I have been to many many RB and B's, rental properties, and hotels. I have, by a far stretch of the imagination, ever experienced and seen the ridiculousness and unprofessionalism of this hotel.
I had made one additional reservation for my cousins to stay one night and had to call them over 8 times to comprehend this also they had taken an extra payment from me because they said my card was canceled-and I am still awaiting this money.
Firstly, I want to mention that on our arrival we were immediately told that \"we could not use their swimming facility because my sister wears a hijab\" and this was said before anything else. When we asked why this was the case they mentioned: that \"they were unsure and that it was policy.\" Instead, they indicated that we could swim at the nearby private beaches (which btw there is an entrance fee).
When we got to our room we sat and tried to relax but were bombarded by at least 10 phone calls including how we liked the room, what our names were and if we were another person, that they made an error, that the room was to belong to someone else. Eventually, she stated that the room belonged to someone else, that they made an error, and wanted us to move. My sister then negotiated that they needed to provide something for all the stress we have already endured. Eventually, the so-called manager indicated to my sister that we would have a night free and free breakfast but instead of listeni

Friends_and_family Family

10/10

Exceptional

30 Jun 2022

Youssef

Nice

Leisure Family

10/10

Exceptional

27 Jun 2022

Juan

We had a wonderful experience in la princessa hotel , the view the place the balcony , the staff was nice , always wanted to help , good mattress good ac , I turned off the AC to give back something after all that they gave us
Rita from front desk was very nice and recommended restaurant and places also helped us exchanging some money , we will be back thank you again

Leisure Family

10/10

Exceptional

21 Jul 2021

Verified traveler

Loved Beirut and this was a cute hotel with a lot of charm. The rooftop pool is a great place to relax when you come in from sightseeing. The staff is very helpful and there is an iconic local restaurant a 5 minute walk away.

Leisure Family

10/10

Exceptional

26 Feb 2020

Hanna

Was perfect service and great staff

Friends_and_family Family

10/10

Exceptional

23 Apr 2019

Verified traveler

The staff was great and the location is perfect . Everyone in the hotel is very friendly and helpful. The room was very clean. The breakfast was really delicious and the view from the room and rooftop bar is awesome.

Leisure Family

8/10

Excellent

20 Apr 2019

Jason

Nice stay

Hotel was good, hotel personnel were great, room clean, mattresses could’ve been a little more comfortable and the property across had some junk that tampered with the view but all in all it was a very nice stay.

Family

8/10

Excellent

10 Jan 2019

Verified traveler

Very good to stay good location nice staff and good prices

10/10

Exceptional

19 Dec 2018

Verified traveler

The ambiance and the great staff as well as the cleanliness made the stay excellent

8/10

Excellent

30 Sep 2018

Roger

Princessa was a beautiful hotel in Jounieh. Close to the beach, nice restaurants and some of the main attractions. The hotel breakfast was really good and the overall service was quite pleasant with great amenities provided throughout the hotel. The wifi probably was the only thing that was the most frustrating as it kept coming in and out of reception. I think this maybe a problem throughout the whole country. Other than that we were quite pleased and would stay again!

Family

10/10

Exceptional

07 Aug 2018

Verified traveler

The room was clean , stufff is amazing as they are very helpful and welcoming and the location was good as well ,I would definitely go there again

I give it 5 /5

10/10

Exceptional

07 Aug 2018

Neil

Wonderful stay

Great hotel , location and all staff friendly welcoming and giving that little extra unprompted.

Business that felt like vacation ... Highly recommended and will without doubt return

6/10

Pleasant

08 Jun 2018

Verified traveler

Ok, has good view, and very nice pool ,

it was for me not good, some one open my room when i am sleeping... by wrong the hotel said many time sorry ,
also I choose this hotel because has a Spa and massage in Room but it hasn't... it must delete it from the hotel detials... this is my second time in this hotel ... I will not turn back here

10/10

Exceptional

07 May 2018

Michael

Treated like a \"Princessa\"

Unable to fault this hotel
Ideally located in Jounieh, about 30 minutes by car from Central Beirut.
Outstanding staff; nothing was too much trouble.
Nice Bar and Restaurant; good breakfast with good choices of Arabic or European food.
Very close to the sea; good views from the rooms at the front of the hotel.
Would certainly stay again.

Partner

8/10

Excellent

06 Oct 2017

Ramy

Princessa

Nice quite causy hotel

Good sea view. Bit far from attractions, still manageable though.

Room clean and very comfortable and convenient

Breakfast is nice, and healthy

Would make another stay and recommend to friends

10/10

Exceptional

16 Aug 2017

Daniel Razzouk

very good hotel great pool with great view

it was good

10/10

Exceptional

10 Aug 2017

Edwena

Excellent hotel, staff and location!

Wonderful hotel with wonderful staff! The rooms were kept very clean and the bed was really comfortable. The daily breakfast spread was delicious and the room service was reasonably priced with great tasting food! Also loved the rooftop pool/bar! Had music playing and served drinks, food and hookah to guests. Area was very clean and neat and the hotel staff was great! Location was close to beach and the Telefrique that can take you to top of mountain to Harissa. Lovely location, overall. Close to everything. Even a $20 cab ride to Byblos for a day or two of exploring.

Partner

10/10

Exceptional

21 Jul 2017

Ahmed

Nice hotel, great location.

The hotel was nice and the staff happily welcomed all our requests. We also liked the breakfast.
The hotel's location allowed us to go for trips easily all over Lebanon.

10/10

Exceptional

01 Jul 2017

Joseph

Repeated Stay for Vacation

This is my third time staying at Princessa Hotel. For this vacation, I actually moved my vacation one day to fit the availability of the hotel. While I chose a different style of room for this stay, I had another wonderful experience. The staff (from reception, housekeeping, room service, restaurant) are all friendly and helpful with my requests, for extra towels to calling a local restaurant for delivery (which they transfer to your room after connected,which is great because you do not wait on the phone ringing and answering taking a while) which a waiter even brings this outside order to your room. I also was very pleased with the rooftop infinity pool / bar, which was closed my previous stays, overlooking the sea on one side and mountains on the other. So, the downside to the stay is that the pool is only open until 5pm (although the staff said we could stay a little longer if we wished), power flickers (not hotel fault, but power grid) can be inconvenient (while in shower, but water still runs), internet strength in some rooms fluctuate while on the balcony (away from the door).

10/10

Exceptional

27 Jun 2017

Verified traveler

Excellent staff, great central location.

I have stayed at this hotel once before and came back because of the great value for money, professional staff and the central location. I wasn't disappointed on this occasion either and was delighted there is now a roof top pool aswell which is a new addition. You bet some breathtaking views of the bay at sunset!! I will be back :)

10/10

Exceptional

26 Jun 2017

Amazing infinity rooftop pool

amazing experience in every sense. Staff so friendly, beds so comfortable. The rooftop pool just a dream. Perfect place to spend your holiday.

8/10

Excellent

09 Jun 2017

ctbeachbm

Clean and Friendly Hotel Close to Jounieh

A nice four star hotel that's really more of a three star experience. The rooms are clean and neat, but are pretty basic. I like having a refrigerator, but not one that is so full of expensive bar items that the door can barely be closed. The beds are comfortable and the rooms are quite modern. The bathrooms are well appointed and the cable TV includes several English speaking channels. They really shouldn't advertise Wifi in the rooms as it's basically non-existent. It would come and go, (mostly go) but there was no consistent connection. When I told the front desk they used the excuse that Internet is slow in Lebanon. I get that, but having basically no connection at all means there's a problem with their equipment. I did enjoy the rooftop pool, and the bartender there is quite nice. I might come back if they can improve the Wifi.

8/10

Excellent

26 Apr 2017

Verified traveler

Great staff . Great location . Comfort. A bit location for tourist where far away from Beirut and old two new and hamra .
Overall excellent for ppl where looking for quite area and night life .

10/10

Exceptional

26 Apr 2017

patrick

Nice hotel in jounieh

Ir was a nice hotel as we have stated for two weeks

10/10

Exceptional

01 Mar 2017

Verified traveler

Perfect stay

The hotel was fantastic. I need to return to lebanon in summer and i am already looking at this hotel to book. I cant wait to use the pool in the summer!!

4/10

Poor

06 Feb 2017

Khalid

I stayed in the hotel for two days, i choose the romantic room , over all , i thought in the first it was good choice , but after that , i figure out the restaurant close at 9 o'clock , the next day i asked for the room service to clean the room , I shocked when i saw the cleaning lady clean the cup in the bathroom. i will never advise any one to stay at this hotel.

Partner

8/10

Excellent

04 Jan 2017

omar

Central Hotel Close to Amenities

Great and friendly Staff. Maya was incredibly helpful and friendly. Will definitely stay at the hotel again.

Partner

8/10

Excellent

25 Dec 2016

Verified traveler

Nice hotel.

It's place, has a big room. Only one issue, the Internet wasn't working.

Family

10/10

Exceptional

14 Oct 2016

Great hotel with amazing pool

Great hotel with an amazing infinity swimming pool overlooking the sea from the front the mountains in the back. The hotel was very clean, the staff extremely friendly. Absolutely flawless, I highly recommend this hotel and will be returning. The restaurant has some amazing food, everything I ordered tasted great

6/10

Pleasant

02 Sep 2016

Bernard

The description did not fit the reality. No SPA no private beach. It was ok in general. The breakfast was good.

Family

10/10

Exceptional

02 Jul 2016

gary

Our Lady of Lebanon

Everyone spoke english and very friendly and helpful

10/10

Exceptional

22 May 2016

Great hotel with great views

I had a sea view room, modernity decorated, spotlessly clean. 1 min walk to the sea. All staff were friendly and extremely helpful!

10/10

Exceptional

11 Apr 2016

firas

Great time and view

Really recommend this hotel to every one which has the beauty of mountains and sea

Staff are doing an outstanding job

Breakfast is weak

6/10

Pleasant

13 Mar 2016

Hani

Not impressed at all.

We were taking by the excellent reviews however i m rather puzzled at them . I allways use 4 start hotels when i travel and can not see this hotel any where near that . I would rate it 3 star only no more .First night was noisy as they had a night with dj . I had to complain twice .
The room was very good because of the size the location.it had a fabulous view which is a credit. The furniture were bit out if date but they do the job.
The cleaning level was not that great as my wife noticed few hairs on the bed and pillows. Which is really below any basic hygiene level.

The restaurant was awful. Tables were not clean in the morning and another family complained about that as well.This was an ongoing thing over our stay .Some cutleries were missing but that was not the worest. We ordered some food ine day and they deliver the worest dishes we ever seen. My one was burned and my wife one was very dry and tasteless. I took some pictures but this site does not have the facility to upload them .We complained and we got the manager to say sorry and that was it . I was very disappointed to see my bill was full regardless of the horrible food and neglecting our complaints. These people had no basic understanding of what customer service means or any real courtesy. Short term money gain is their goal only . In other words they dont work or have a view to make you come back again .

Partner