Name: Urban Central Suites
Address: Nefaa Street, Dekwaneh, na, Beirut, 0, LB

10/10

Exceptional

29 Jul 2026

Camille

everything was perfect. Minor fixture required to shower handle to allow for water flow from main duct rather than secondary power spray area. Yet still usable the shower was.

Receptionist was extremely helful and accomodating, allowed for early check in and favorable room conditions. very happy with his service

8/10

Excellent

08 Mar 2026

Noura

Renovation needed

6/10

Pleasant

08 Aug 2025

Walid

I Can find Better

My stay at Urban Central Suites was not as satisfactory as I had hoped. While the location was great, I found the overall experience lacking in several areas. The amenities didn’t quite meet the standards advertised. Customer service was great but they charged me extra for allowing my kid sleeping in the couch. It wasn’t terrible, but I was definitely expecting more for the price.

Friends_and_family Family

10/10

Exceptional

12 May 2025

Rame

Staff was warm and welcoming and very insisted on helping with anything possible. I was allowed early check in and decided to extend my stay because of hotel as a whole including staff and proximity to everything. Highly recommended.

Leisure Self

10/10

Exceptional

04 May 2025

Agop

Friendly staff very professional and very quick service. Iam very impressed and i will definitely stay another time.

10/10

Exceptional

03 Apr 2025

Adib

Amazing stay

8/10

Excellent

11 Jan 2025

Vana

Our stay was fair enough the workers were very respectful and responsive for the price we paid pretty good stay

Leisure Partner

10/10

Exceptional

05 Jan 2025

Camille

good value stay

Modern, well priced private location which is in the middle between the hussle of Achrafieh and Dbayye. Friendly staff and hospitable owner. Well recommended.

Partner

10/10

Exceptional

30 Dec 2024

Charbel

10/10

Excellent stay. Well maintained property, friendly staff, and very convenient location. Highly recommend.

Self

10/10

Exceptional

09 Aug 2024

Reahem

.

Leisure Friends

8/10

Excellent

18 Jul 2024

Camille

Great value

Good value for money with modern room setting, very practical with kitchenette and good amneties.
Central location between Dbayyeh and Beirut with stores next door and a few food options.

Partner

10/10

Exceptional

23 Jul 2023

Inaam

The property was excellent, the room was clean and tidy, the staff was excellent and helpers.
Thanks 😊

Leisure Family

6/10

Pleasant

19 Dec 2021

Raymond

Fair

Leisure Self

2/10

Poor

28 Jul 2021

Verified traveler

Everything was terrible. From the check-in experience to the smelly room. I had to wait for more than 30 minutes for some weird phone conversation between the receptionist and the manager to \"find\" my reservation. It was not welcoming and it was stressful. The AC does not work properly either. What else... I can't remember all the negatives I experienced.

Business_and_leisure Friends

10/10

Exceptional

26 Jul 2021

Verified traveler

Hola simplemente me hospedé por una noche y el trato en recepción por Ghina fue súper y luego las atenciones del botones Tony no tienen padrote , son un equipo expectacular te hacen sentir atendiendo de verdad
Los recomiendo full sin ningún queja 👍👍👍👍 GOOD JOB GUYS 👍👍👍👍

Business Family

10/10

Exceptional

25 Nov 2020

Anna

This hotel sustained a lot of damage from the Beirut explosion in August, but you wouldn’t know it. The hotel has been rebuilt and refurbished. The rooms are clean and the staff were extremely responsive to any request. My husband needed a quiet area to work and they provided a space for him right away. Hats off to all the staff. Ghina, Rakan and Elie were excellent ambassadors to the well known Lebanese hospitality.

Friends_and_family Partner

8/10

Excellent

12 Mar 2020

Joelle

The Reception is very friendly and welcoming.
The rooms are spacious and well decorated

Business Self

10/10

Exceptional

01 Mar 2020

Verified traveler

The team were so friendly and hospital, the rooms are clean and modern, the value for money is as good as it gets.

Friends_and_family Family_with_children

10/10

Exceptional

24 Feb 2020

Verified traveler

I am so happy with everything about this beautiful hotel, and the entire staff will stay in my heart forever. The front desk is amazing. Ghina was glad to help me with all of my special requests before i even traveled to Beirut. Both Ghina and Nisrine were there for me my entire stay helping me with a smile. Rakan made sure that i

10/10

Exceptional

18 Feb 2020

Verified traveler

I had a fantastic stay. Very hospitable! very friendly

Leisure Self

10/10

Exceptional

11 Jan 2020

Liss

This is a great place. The staff is helpful, the place is clean and has a good location. Very pleased with my stay.

Business Self

10/10

Exceptional

05 Jan 2020

Dany

Overnight stay

Spent an overnight during vacation.

Partner

4/10

Poor

01 Dec 2019

Verified traveler

The hotel is not bad esthetically but the service is VERY disappointing. They made me pay for damages that I'm not sure I CAUSED although we didn't even complain about how dirty the cover of the bedsheets were (the one that comes on the bottom of the bed). Then they accused me of STEALING a towel!!! A towel yes!!! and wanted to make us pay for it on top of the damage charges for the nonexistent damage done! After leaving, I was furious so I called the hotel again to share my disappointment and all they said was \"okay\" instead of trying to make it right. I love and enjoy hotel stays usually but will never visit this hotel again.

Business Self

10/10

Exceptional

28 Oct 2019

Melvin

A fantastic hotel in Beirut

I had an amazing stay at Urban Suites despite the fact that there was a lot of rioting & a revolution going on. Despite that, I felt safe at the hotel & I received outstanding customer service. I especially wanted to recognize an employee who was exceptional, professional and also extraordinarily helpful. Nisrine was so nice, very calming with all that was occurring & friendly, she made my stay memorable & I hope she gets recognized because she helped me have a wonderful experience despite the difficulties that were occurring in the city.

Business

10/10

Exceptional

16 Oct 2019

Verified traveler

Clean and nice place. Very nice and helpful staff.

Business Self

10/10

Exceptional

25 Sep 2019

Rosie

Its a very nice place to stay with close location to everything and the staff are very helpful and welcoming

Leisure Friends

10/10

Exceptional

23 Jul 2019

Verified traveler

The staff, the room, and everything were all great. I only stayed for 2 nights.

Friends_and_family Family

10/10

Exceptional

28 Apr 2019

Verified traveler

The staff are very helpful and knowledgeable, they made my holiday stress free. They booked taxi and private tour for me, I have to say their service is absolutely spots on. The room is big and has been cleaned in the highest standard and wifi is very fast The food is also amazing, their cooked breakfast is so delicious and has plenty of choices, that chef is a hidden gem in Beirut!

Leisure Friends

8/10

Excellent

28 Apr 2019

Liza

Very nice hotel in Beirut if you rent a car - 15 min driving from the airport and also very close to the city centre. There's nothing to do in the area if you don't have a car though. Our room was very modern, spacious and clean, people were also super friendly. Breakfast was okay

Leisure Partner

10/10

Exceptional

08 Apr 2019

Saleem

Good find in beirut

The staff is the best

Family

10/10

Exceptional

08 Apr 2019

Saleem

Great hotel in beirut

Staff was great Cherbel and Adib the best

Family

10/10

Exceptional

19 Feb 2019

Verified traveler

The minute i stepped in the hotel with my wife, the staff was Very helpful and welcoming. The hotel is modern and well decorated, clean and spacious, room was big and comfortable. The room is luxurious and can be qualified for a 5 Star room easily.
The breakfast have a huge spread of food and include a live station breakfast (live cooking) with a huge international and lebanese dishes! It was very tasty and the service was perfect. The area of the hotel is well surrounded by shops, pharmacies and restaurants, which is very useful. Would highly recommend!

8/10

Excellent

12 Jan 2019

Verified traveler

The sofa bed in really unconfortable , very poor confort - hard to sleep there. The internet is unstable and signal was going back and forth all the time. Breakfast is good, but same food every day- lack of varierity. Rooms are very clean. Parking is free. Staff Adam and Charbel were very friendly and tried to acomodate our needs.

Leisure Family

4/10

Poor

04 Jan 2019

Verified traveler

The facilities and location were nice. But I had a persistent problem with internet in my room, that my friends didn't have. I consistently felt like the hotel was trying to upcharge me and get more money out of me. This was unpleasant for me and my family. We did not have a relaxing experience at the hotel. I wouldn't recommend this hotel to a friend. Had the service and internet been better, I think it could have been a much nicer stay.

10/10

Exceptional

03 Jan 2019

Diane

contemporary, new and more importantlyf clean

This is the second time my family and I use the hotel and certainly will not be the last. The hotel is new with a nice contemporary decor. The rooms are spacious and comfortable and more importantly very clean. Each room contains a small, well equipped kitchenette, that comes handy for long stays. The staff is friendly, courteous and always willing to help. My family and I travel a lot to Europe and other countries and visit too many hotels during a year, however we find Urban central suites hotel to be one of the best hotels we visited so far. We highly recommend it.

Family

10/10

Exceptional

08 Sep 2018

James

amazing hotel. so pleasantly surprised and the staff gave us our privacy! thanks so much. would recommend to anyone

10/10

Exceptional

14 Aug 2018

Maha

was my first stay and I loved it... will be booking at this hotel again next year and I do strongly recommend this place... friendly staff and so clean which is #1 issue in most other hotels but Urban Suites is perfect.

8/10

Excellent

24 Jul 2018

al

awkward location but value for money is ok

Hotel is located in an awkward location and the access to it is a little off. But the staff are very nice and the room exceeds expectations for the price you pay. It’s not a star and barely a 4 star but it’s ok overall good for a day or two.

10/10

Exceptional

24 Jul 2018

Taline

Amazing experience..friendly and helpful staff...nice hotel...good location..will definitely come back!

Family

10/10

Exceptional

21 Jun 2018

Ken

I don't understand why there is not a long line of people out the door trying to get into this hotel. It is awesome. Great, friendly staff; very practical and clean rooms; close to good restaurants and stores; also close to Lebanese University. The food is great (breakfast, dinner, whatever) at the hotel's restaurant, and also the rooftop bar is fun.
Highly recommended by me!

10/10

Exceptional

29 May 2018

Verified traveler

Great stay, Extremely good value

Value for money and good location...
A beautiful modern achritecture. A very helpful staff. The breakfast has a variety of continental and oriental items.
The location was perfect for us close to both northern areas like Dbaye village and some other places in Beirut area malls l...
I will for sure consider Urban central suites for my next stay.

8/10

Excellent

05 May 2018

Verified traveler

Nice hotel and very clean!

The overall stay was good and not to mention that the staff was very friendly and easy going but the location was very bad and confusing at some point.

10/10

Exceptional

27 Dec 2017

Verified traveler

Very nice and modern

Quite and clean and very friendly staff and very big new room

10/10

Exceptional

25 Dec 2017

Verified traveler

Very nice and quiet place and friendly staff

Very nice and quiet place and modern
Friendly staff and
I recommend this

10/10

Exceptional

05 Sep 2017

Ashraf

Home stay

When I select Urban from Expedia site, Actual exceed expectations by far
Friendly staff, clean hotel, optimum stay

8/10

Excellent

17 Aug 2017

Verified traveler

nice stay

comfort

10/10

Exceptional

08 Aug 2017

Camellia

Modern hotel. Friendly staff

We reserved two one-bedroom suites for eight nights. Spacious, quiet, tastefully furnished annd adequately accommodating. The best part is the friendly, pleasant and helpful staff from Front desk to housekeeping. No restrictions on visitors is a definite added plus.

4/10

Poor

18 Jul 2017

Nat

Extended stay

Hotel was clean and well maintained. Unfortunately, the staff brought the star rating down due to unprofessionalism and not knowing how important customer service is. We stayed in this hotel for 4 weeks. 1st issue was we were told that there was not availability when we tried to book a longer stay (initially only booked for 1 week) unless we paid triple what we originally did. This was not true as my daughter booked an additional 3 weeks online vs dealing with the staff. 2nd issue: room was not restocked properly-no towels, no coffee, etc. 3rd issue; after booking a room online for an upgraded room, we were told that was not available but we could stay in our current room (which was at a cheaper rate but were not offered a difference in $). 4th issue: as we were checking out, we were accused of taking a foot towel. Yes a foot towel!! Lol. They charged us for a foot towel which is absolutely ridiculous. We went back and forth with Elias (hotel staff) and told him to check all of our luggage. Another staffer was telling him to back off which he wouldn't. Now, who would take a foot towel??? Overall not a great experience with the staff but the hotel was near where we needed to be so it worked. We literally just slept there.

6/10

Pleasant

17 Jul 2017

Sam

Modern, stylish hotel. But service can be improved

We Unfortunately had a few mishaps during our check-in and stay that took away from having a smooth short vacation in Beirut.
At check-in, the two rooms I booked for the family were assigned on different floors. I was concerned that my girls would be on a separe floor from ours. But this concern did not seam to resonate with Glad, the customer associate who was checking us in, neither did she try to offer alternatives.
Secondly, the hotel wanted to charge me $25 for the third person in the room although my prepaid booking was explicitly made with three people in each room on hotels.com with a prepaid total price. I declined the extra bed and had my young child sleep on a blanket on the floor!
Also, the AC in one of the rooms didn't work well the first night; it was fixed the second day, but we had a miserable first night.
The hotel furnishings are modern and stylish. The glass side table looked good, but it certainly wasn't sturdy. While getting out of bed I tipped it and it shattered into pieces. The hotel charged me $90 for it :(
WiFi in the room allowed one device connection at one time. Kids not happy.
The hotel is modern and clean. It's situated with easy access to east, west and north areas. Parking was not a problem.
Joe, hotel GM, followed up with a phone call after I arrived in the States which I really appreciated; but it was obviously too late.
May consider the hotel again, but will be careful that my booking details are not automatically accounted for.

Family

8/10

Excellent

21 May 2017

Sam

effective and efficient

It is a very clean room that looks new. But, do not expect a five star hotel feel to it. That been said it is setuated strategically but not scenically. hence very satisfactory for a short business stay but not for holidays.