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Le Gray Beirut

Beirut · Lebanon

Martyr'S Square, Central DistrictView location

9.4/10Excellent116 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.4/109.4
Amenities9.4/109.4
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Le Gray Beirut

This hotel enjoys a wonderful setting in the exclusive Beirut Central District. The hotel lies just a short walking distance away from the central square of the Martyrs of downtown Beirut. The hotel lies just a short distance away from a host of shops and restaurants.

The mesmerising Corniche seafront is just a short distance away. This hotel offers guests a truly unique experience. The guest rooms are superbly designed, offering space, luxurious fabrics and soft colours. The restaurant serves international cuisine with Mediterranean influences.

This hotel's exemplary service, first-class facilities and peaceful, homely atmosphere sets it apart as a prime option for visitors to the area.

Read more about this hotelShow less

A stay at Le Gray places you in the heart of Beirut, steps from Port of Beirut and Nejmeh Square. This family-friendly hotel is 0.2 mi (0.3 km) from Al Omari Mosque and 0.2 mi (0.3 km) from Martyrs Square.

Make yourself at home in one of the 103 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Beirut? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 8:00 AM to 6:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 33 for adults and USD 16.5 for children
    • Airport shuttle fee: USD 88 per vehicle (one-way, maximum occupancy 3)
    • Secured valet parking fee: USD 25 per day
    • Secured extended parking fee: USD 25 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 50.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

Nearby attractions

Port of Beirut 0.1 km / 0.1 mi
Nejmeh Square 0.1 km / 0.1 mi
Martyrs Square 0.1 km / 0.1 mi
Mohammed Al Amin Mosque 0.3 km / 0.2 mi
Al Omari Mosque 0.3 km / 0.2 mi
Saint George Greek Orthodox Cathedral 0.4 km / 0.2 mi
Al-Abed Clock Tower 0.4 km / 0.2 mi
Beirut Souks 0.4 km / 0.2 mi
Roman Forum of Beirut 0.5 km / 0.3 mi
Saint George Maronite Cathedral 0.5 km / 0.3 mi
Amir Munzer Mosque 0.5 km / 0.3 mi
Gouraud 0.5 km / 0.3 mi
Roman Cardo Maximus 0.5 km / 0.3 mi
Parliament Building of Lebanon 0.5 km / 0.3 mi
Saifi Village 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
Show 18 more facilities & services
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Terrace
  • Gym
  • Newspapers
  • Bar
  • Restaurant
  • Conference room
  • Outdoor freshwater pool: 1
  • Sauna
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 40 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    Double or Twin DELUXE

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 60 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    SUITE EXECUTIVE

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Le Gray Beirut

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Le Gray Beirut

9.4
Excellent
116 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.4 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
28 Jun 2026
Maher
Great location, super friendly staff, nicely renovated, safe and front desk staff Omar was fantastic!
10/10
Exceptional
06 Jun 2026
Hayat
Lovely spotless bedroom and very obliging staff
Self
10/10
Exceptional
19 Dec 2025
Oussama
Very well appointed hotel, with excellent staff service, in an excellent location.
Business Self
10/10
Exceptional
31 Dec 2019
Verified traveler
Everythjing was amazing about the hotel, location, customer service, restaurants.....
Friends_and_family Family
10/10
Exceptional
18 Sep 2019
R.Roumanus
Great location, amazing staff, room service was so prompt and courteous...room was spacious and beautifully decorated and designed, we travel often and we believe this is and should be rated as one the top hotels in the world and we will definitely visit Beirut again just to stay at The Gray Hotel. Thanks again to all of the staff at the hotel.
Business_and_leisure Partner
10/10
Exceptional
26 Aug 2019
Verified traveler
Everything was very good. Clean rooms. Prompt room service. Helpful staff.
Leisure Partner
10/10
Exceptional
10 Jul 2019
Verified traveler
Best service one can get.
Family
10/10
Exceptional
01 Jul 2019
SOUAD

Superb Service!

Excellent service and staff. They go beyond what is excellent service. Will definitely stay there again!
Partner
10/10
Exceptional
06 Jun 2019
Francois

perfect

perfect
room are huge, modern, we loved it, decoration perfect
staff very nice and professional
great location
(only the bakery and bread could be much much better for breakfast)
Partner
10/10
Exceptional
28 May 2019
Verified traveler

I definetly come again

I picked four different hotels to stay during my two days Beirut trip and ask to my local friends from Beirut and he suggest me to stay in Le Gray. I have stayed in an executive room and i just loved it. The room was quite big and the bathroom was really clean. The bed is comfortable with so many puffy pillows. The location js very close to the fancy shops so you can easily walk. The staffs were really nice people. The only drawback i can easily say they do not provide free parking for the hotel guests and they provide valet parking instead. However, overall i enjoyed my stay and yes i’d love to stay at Le Gray for my next Beirut trip.
Partner
8/10
Excellent
18 May 2019
Verified traveler
Good location, excellent service. Only outdoor swimming pool , water could be heated in May.
Business_and_leisure Self
10/10
Exceptional
13 May 2019
Abbas

I’ll give this hotel 6*

Best hotel to stay in Beirut not 5* but this place is 6*
8/10
Excellent
13 Apr 2019
Verified traveler
The room type I requested wasnt available and I had to upgrade and pay extra!
Business_and_leisure Self
10/10
Exceptional
10 Apr 2019
Ihab

Amazing Service

It was an amazing stay..The hotel is in a great location the best in Beirut.. The staff are friendly and they do their best to make a difference..It is very clean..Quite..Comfortable and spacious rooms
Partner
10/10
Exceptional
08 Apr 2019
Verified traveler

Great Stay!

The hotel was very lovey, probably the best one in Beirut if i have to be honest. Service is attentive which made the stay very enjoyable. The food on the rooftop at Indigo Restaurant was also a special treat! Superb location in downtown short walking distance from high brand shops! 10/10 would recommend!
Friends
8/10
Excellent
25 Mar 2019
Verified traveler
Really enjoyed my stay here we booked an executive suite so our room was big and spacious. Only problem we had was at check in - staff took our luggage but then it took over an hour for them to take it up to our room despite us calling reception to enquire about it.
Leisure Friends
10/10
Exceptional
18 Mar 2019
peter

Loved it!

A fantastic hotel and staff from check in to check out! Classic service and design.
6/10
Pleasant
27 Dec 2018
Verified traveler

Le Gray Beirut

A bad experience with the hotel poor quality of service
Friends
10/10
Exceptional
21 Nov 2018
Verified traveler
Everything about this hotel was superb. The location, the decor, the staff and service. I couldn't rate it more highly. I travel approx 50 days year on business and this hotel is right at the top. Would strongly recommend for business or couple travel. I will be back next year!
10/10
Exceptional
29 Oct 2018
Verified traveler
Beautiful, many thanks for your geste revour anniversary , greatly appreciated
Partner
10/10
Exceptional
28 Oct 2018
Verified traveler
Ideal location. Perfect five star hotel without being pointlessly ostentacious. True sophistication.
10/10
Exceptional
08 Sep 2018
Saoud
nice hotel but a bit over rated. The location is excellent.
10/10
Exceptional
22 May 2018
Klaus

Perfect place to stay in Beirut

Perfect location, excellent service and great facilities. Very spacious and comfortable room. Absolutely recommendable. Also good value for money.
10/10
Exceptional
20 May 2018
Melanie

Central and one of the best hotels ever!

Le Gray was a 7 star experience! The hotel is centrally located (right in downtown with the souks/shops a 2 minute walk), super clean and trendy and the service was impeccable (probably the best I've ever experienced plus one of the best coffee machines in the room!). The hotel has a lovely rooftop pool and cafe which overlooks Beirut. Would definitely recommend and I'll be staying here again if/when I'm back in Beirut.
10/10
Exceptional
19 May 2018
Verified traveler
Excellent location and staff. Clean calm room. We had the executive suite which was very spacious. Bed extremely comfortable.
Partner
6/10
Pleasant
09 May 2018
Verified traveler
Nice modern hotel. Room was comfortable, spacious and clean. Many guests are really there to party so can get quite noisy. Roof top pool and bar were disappointing. Pool area is much smaller than it looks in the photos and only in the sun in the morning and service almost non-existent.
8/10
Excellent
02 May 2018
Verified traveler
well situated, close to shopping and restaurants, and friendly staff
10/10
Exceptional
03 Apr 2018
Verified traveler
good atmosphere and location
clean and friendly
excellent service
10/10
Exceptional
09 Mar 2018
Verified traveler
Very good very good location very friendly staff will be my choice from now on and is excellent choice
10/10
Exceptional
27 Dec 2017
Verified traveler

Great stay and wonderful staff!

First time in Beirut, and the staff here took care of me and made me (and most importantly my wife) feel safe, secure and comfortable. We liked it so much we extended our stay an extra night and they went out of our way to accommodate us and help us change our flights. Shout out to the whole staff from the front desk to the bar to the restaurant. They helped us arrange everything from airport transfers to tours. Highly recommend Baalbek (don't miss it!) and the old souk in Sidon. If you are short on time the Byblos/Harissa/Grotto tour is something you can skip -- not nearly as impressive or special, especially be if you've seen other caves before. Go to Lebanon, you will not regret it!
10/10
Exceptional
12 Sep 2017
Layal

One of the best

Highly recommend. Clean, classy, great service and awesome infinity pool. One of the best ive stayed at.
Partner
6/10
Pleasant
29 Aug 2017
Lyn

Great location for sightseeing

First room had damp pillows and the shower flooded the entire suite. Replacement room towel was stained. Airport shuttle was not free and three times as expensive as regilar taxi. However the hotel is in a great location for seeing everything.
10/10
Exceptional
06 Aug 2017
Jennifer
The room was so clean and lovely. Service was excellent. Incredible view from the pool! I highly recommend staying here.
Partner
10/10
Exceptional
30 May 2017
Verified traveler

Perfection

What a great hotel! Perfectly located walking distance from the Souks, Mar Michal and many great restaurants, as well as key sights. Amazing views from huge terrace over the mosques and churches, super clean, friendly but not intrusive service. Huge well designed room, great amenities. Lovely rooftop bar and delicious room service. Cannot imagine a better place to stay in Beirut.
Partner
10/10
Exceptional
29 Apr 2017
Aboud

Best hotel in Beirut by far

Loved my stay there. There isn't a single bad thing I could think of. From the great service at check in to the room and the free upgrade and the hotel amenities. Great location and friendly staff. I would def recommend to friends and family & I'd stay there again on my next trip to Beirut.
8/10
Excellent
23 Apr 2017
Verified traveler

Fantastic location

Fantastic location. Great rooms. Well trained staff. Limited options in breakfast. Room service is very slow. Spaced out and forget things. Balcony was very dirty when I checked in (It looks like there is no procedure for cleaning the balcony ).
10/10
Exceptional
18 Mar 2017
Verified traveler

Excellent hotel


Our stay was too short :) i wanted to stay for few more nights.
8/10
Excellent
12 Mar 2017
Tushna

Perfect location, 5* facilities, but 4* rooms

Our stay was very good overall. The hotel's public areas (gym, pool, restaurants and night club) were excellent in terms of decor and facilities. Beautiful contemporary art decorated ever nook and corner of the hotel. We were looking for hip and that is what we got. The lobby/reception was small. Yasmina at the Concierge Desk was outstanding - extremely knowledgeable and helpful. The rooms were not 5* standard. While large in size, the furnishing was sparse and appeared worn. There was only one comfortable sofa chair in the room, so when in the room, one of us was always sitting on the bed. Tiny bedside tables and tiny drawers made it difficult to find place for our belongings. The layout of the closets was such that some of the hanging and drawer space was inaccessible. The coffee making area was poorly lit, and replenishing of tea bags & sugar were often overlooked by housekeeping. The electric curtains got stuck every time we drew them or opened them. One of the bedside touch reading lights did not work. The bathroom was well-appointed with separate shower, tub, toilet area and double sink. However complimentary vanity items were not replaced daily. Housekeeping did an excellent job of cleaning and tidying the room, but attention to detail was lacking in that items used were not replaced. Room service was slow and erratic. One day an order of milk was a cup full, and the next day it was a pitcher full. The staff were extremely friendly and acccomodating overall.
Partner
10/10
Exceptional
05 Jan 2017
TONY
Great hotel great staff excellent experience from the minute we checked in to the minute we checked out the location of the hotel is great really enjoyed the cigar lounge.
Family
6/10
Pleasant
16 Dec 2016
Noise & price!

Noise Noise Noise & Different room rate!!

It was terrible stay due to the ongoing construction in the hotel, they start the work at 7 am, therefore it was so difficult to sleep peacefully

On the other hand, the room rate was more than what I have booked online, they failed to provide any explanation
10/10
Exceptional
03 Dec 2016
John
Excellent stay with great service from all staff but particularly Yasmin's who assisted with restaurant and car bookings. Very comfortable room.
Family
10/10
Exceptional
21 Nov 2016
Lubna

Le gray beirut

The hotel is in Beirut souls, downtown area. Awesome location, modern facilities. Rooms slightly small but nicely decorated. Slightly pricey for what you get but the location is unbeatable, everything is within walking distance.... ......
10/10
Exceptional
24 Aug 2016
ALBRG

Nice hotel close to shopping ( BEIRUT SOOK )

Very nice hotel and comfortable and near shopping area
6/10
Pleasant
20 Jun 2016
Verified traveler

Nice property with horrible service.

The service is embarrassing for this level of hotel. Concierge was clueless - we ordered a car, gave a specific location and then while in the car after leaving the hotel the driver asks where we are going. No warmth, just cold and functional service from the staff at every step of the process (checkin, requests for cars and area suggestions, checkout...). Roof top bars with a view are closed at sunset... doesn't seem to make much sense. Staff was cold and disengaged.
Partner
10/10
Exceptional
10 Apr 2016
Verified traveler
Hotel staff were very friendly. They gave me a free upgrade. The hotel looks like new. And the staff always went out of their way to make me happy.
10/10
Exceptional
25 Feb 2016
Khalil

Splendid

Very stylish modern design hotel. Amazing standard room, equal in size to a suite in other hotels.
10/10
Exceptional
09 Nov 2015
gloria

Outstanding

We stayed at the hotel for 2 nights in an executive suite.
The reception was second to none the staff are extremely professional and helpful.
The room was very spacious and clean.
The breakfast menu was very delicious and had alot of variety.
You are within a walking distance to all the nice shopping and dining strips in downtown Beirut
I would not stay anywhere else in Lebanon.
Partner
10/10
Exceptional
06 Sep 2015
Verified traveler

Excellent!

Excellent hotel, would recommend to anyone!
10/10
Exceptional
29 Jul 2015
Verified traveler
Nice location near by Soledear aria all famous brands
10/10
Exceptional
02 Dec 2014
Verified traveler

Great location, an intimate place...

Arrived to a warm welcome at the hotel, all paperwork was ready. Received a room upgrade. Great location.
Staff couldnt do enough. Stylish decor.

Location & surroundings

Le Gray Beirut
Martyr'S Square, Central District, Beirut, Lebanon

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Le Gray Beirut

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