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Serenada Golden Palace Hotel
Beirut · Lebanon
Abdel Aziz Street Gt46006View location
8.4/10Excellent174 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.2/10 8.2
Location9.0/10 9.0
Neighborhood8.8/10 8.8
Value7.0/10 7.0
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Serenada Golden Palace Hotel
With a stay at Serenada Golden Palace - Boutique Hotel, you'll be centrally located in Beirut, steps from Hamra Street and within a 10-minute walk of Lebanese American University. This spa hotel is 1.2 mi (1.9 km) from ABC Mall - Verdun and 1.2 mi (1.9 km) from Beirut Corniche.
Make yourself at home in one of the 65 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your Select Comfort bed comes with down comforters and Frette Italian sheets. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and bidets. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Beirut?
This hotel has 2045 square feet (190 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Minimum guest age is 18
Caters to adults only
Events/parties allowed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May to October.
- Pool access available from 10 AM to 9 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Tax ID - 82618-601
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 7 per person
- Airport shuttle fee: USD 30 per vehicle (one way)
- Self parking fee: USD 8 per day
- Valet parking fee: USD 8 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
English
French
Nearby attractions
Hamra Street
0.1 km / 0.1 mi
Agial Art Gallery
0.2 km / 0.1 mi
American University of Beirut Medical Center
0.3 km / 0.2 mi
AUB Museum
0.4 km / 0.3 mi
Clemenceau Medical Center
0.7 km / 0.5 mi
Beirut Corniche
0.8 km / 0.5 mi
Lebanese American University
0.8 km / 0.5 mi
Rene Mouawad Garden
0.9 km / 0.5 mi
Verdun Street
0.9 km / 0.6 mi
Beirut Amusement Park
1.5 km / 0.9 mi
Port of Beirut
1.5 km / 0.9 mi
Planet Discovery
1.5 km / 0.9 mi
Rafic Hariri Stadium
1.6 km / 1 mi
Manara Lighthouse
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Serenada Golden Palace Hotel
75
reviews shown
Abdullah
Friendly staff,quiet,easy to go anywhere perfect location
Mai
The room was very good and the staff were very helpful especially Hussein and Abeer...very good experience.
Katarzyna
We MUST congratulate your management and staff for the utmost level of professionalism, quick service and hospitality. Starting from Ahmed Itani, Nadia Basil, Ruba, Hussein, Bilal, Jouma. You’re ALL gonna be missed, and we’re looking forward to meet you soon one day. Again, we wish you all a year 2026 full of health, stealth and faith.
Nedal
Best hotel in best location
Best things is staff
Everyone is make treat you so special
So unique
I dont want to name anyone as all was excellent
Everyone is make treat you so special
So unique
I dont want to name anyone as all was excellent
Xiaoli Lily
The property condition is poor
Rama
Very vintage very nice
Toufic
Not very clean
Manar
Wonderful property and staff. Enjoyed every minute of our stay.
Staff extremely polite, helpful, kind and professional.
Staff extremely polite, helpful, kind and professional.
Dean
It was the right choice to pick this hotel. Perfect in all aspects.
Lubna
المكان جميل حداً. الموظفون رائعون. أنا سوف احجز به دائماً
Verified traveler
Great experience, my favorite hotel in Hamra
Sara
It was an OK stay
A nice stay, room is okay and the stuff were helpful.
However, i don’t recommend to take a breakfast as it has no variety at all.
The internet was extremely slow, i couldn't work or use it properly unfortunately.
However, i don’t recommend to take a breakfast as it has no variety at all.
The internet was extremely slow, i couldn't work or use it properly unfortunately.
Amy Jill
Property was beautiful, safe, staff was so friendly and helpful, will definitely stay again 👍👍👍🙏
Wael
Everything was excellent only the internet connection was less than excellent
Wael
Everything was excellent except the wifi connection & internet availability was not excellent
Christo
Nice and helpful staff; area is noisy you can’t sleep with open windows like we do ; if you like Air Conditioning then you close the windows and you hear nothing; the available breakfast at the restaurant is very very limited.
Mohamed
Excellent service and great staff
Jose
Cleanest
Firas
Very elegant und unique.
Amr
Breakfast served is very poor
Omar
In general I have enjoyed my stay , however , I got disappointed when I realized that they do not accept credit cards for their spa , which is so weird to me .
Overall the my experience was positive.
Overall the my experience was positive.
Verified traveler
Great services
The usual attentive and excellent services
Moe
The Concierge (Abu Ali) was the only pleasant person in the hotel. The Hotel needs tons of improvements.
Verified traveler
Clean and comfortable hotel.
Clean rooms, attentive staff. Only downfall was breakfast and decoration could do with some updating.
Verified traveler
Nice stay at this hotel. Breakfast should be better for foreigners, but I will definitely stay again.
Verified traveler
- Location is good in Al Hamra area
- Hotel is little pet old and furniture and carpet in the room needs to renewed
- Breakfast is very limited
- Hotel is little pet old and furniture and carpet in the room needs to renewed
- Breakfast is very limited
Omar
Pleasant stay at reasonable price
The staff were very kind and helpful and the location was great for shopping at reasonable prices .
The massage spa is really nice for relaxation after a long business day .
The massage spa is really nice for relaxation after a long business day .
Chris
excellent customer service- we were going to miss the breakfast we have paid for (given we were leaving very early to the airport) so we were allowed to have the breakfast at check-in! the lady at check-in was very professional and showed excellent customer service skills.
Amanda
Ok but needs some improvement
Smoking is allowed in the hallways by the elevator So you need a room away from this if you don’t smoke. Breakfast needs to be improved for 4 stars. Overall ok.
Verified traveler
I didn't like the front desk girl at the check in. She was looking at her computer without getting any attention to us. Even she knows we are standing by for the check in. Even didn't bother to say Hi. Also after handling her the reservation through expedia informed us has to wait because the reservation isn't in the system yet. We have a paper printed reservation shewed it to her but insisted to wait instead of check us in and get the details later on.
TravelMom
The decor was unique—old-fashioned in contrast to so many contemporary hotels. They kindly upgraded us to an Executive suite so we had lots of room. Most importantly, the room was incredibly quiet despite being in the middle of Hamra. Staff were very friendly and spoke English very well.
Verified traveler
close to almost evry thing you need in beutut specialy banks and resturants
Verified traveler
Location was great. Service personnel were friendly and professional.
Kalil
Great staff. Very friendly and helpful.
Breakfast will be better with more variety.
Enjoyed my stay there very much, will certainly go back
Breakfast will be better with more variety.
Enjoyed my stay there very much, will certainly go back
Verified traveler
great location clean good security spacious rooms with very comfortable mattress and a balcony. My 2nd stay
Verified traveler
In my 5th days into my 1 month stay, I had a life emergency that dictated I have to run back home to Montreal (Wife developed brain metastasis and was about to undergo emergency brain surgery). I contacted the Expedia team, and they wonderfully found a plane flight for me the next day to come back home (at no extra cost or penalty). The expedia team tried to ask the hotel for a refund or at least a voucher for the remainder 3 weeks that I did not stay in the hotel but I was absent,, Golden Tulip Serenda Hotel chose to profit for my misery and refused everything. SHAME on Golden Tulip. Expedia well advised to drop this hotel from their client list.
Nicholas
Good location, hotel is average
Stayed here as it was near a conference I was attending. They're obviously trying, there's a lot of earnest follow up but the hotel is quite loud with very thin walls. The staff were all friendly and courteous. Breakfast is not very good, and although the Lebanese food from the attached restaurant is very good, some guests may prefer some international choices on room service as well. The local area is great though, lots of bars and restaurants and shops. Apart from the noise, the room itself was comfortable if a little dated and faded. One thing to note though, hotel wifi is TERRIBLE. This is partly due to infrastructure issues in Beirut.
Yahya
Excellent location & radicilous slow wifi
The hotel is in a perfect location at the heart of Hamra street . but it is noisy hotel due to the wedding Hall and night resturant they have with loud live music . the free wifi they provide is suck . very slow in a way that you can't even watch youtube or watsup video. When I complained they offer me premium internet at extra $20 which is not acceptable at all . they have to provide good wifi for free like most of hotels un Beirut.
Ross
Fantastic location, helpful staff
Fantastic location, helpful staff.
Verified traveler
The service is really expensive and the minibar extremly high price
Verified traveler
Internet inside rooms was very bad staff was helpful
Verified traveler
This is area dont sleep of cafes and resturants , and near to american university .
Ingemar
Classic hotel in the center of Hamra
I first stayed here in the fall of 2010 and am pleased to see that the Serenada is aging with grace. The hotel is well maintained and the staff nice. Special mention to the excellent 7th floor Eden Spa.
NIDHAL
nice hotel in centre AL_Hamra ,room cleam but there is a big problem the smell of the room is too much , smell of damp too strong, i was vomit everyday when I entered to the room
Philip
Lovely hotel in a perfect place to explore Hamra would recommend it 100 %
Essam
The TV needs to be replaced, the shawer water color is yellowish
Verified traveler
It was OK for me for this visit
Taxis where rip offs
Taxis where rip offs
Ahmed
Very good stay
Very good hotel. The staff was very friendly and helpful. The room was very clean and the breakfast was good. The location is great.
Sameh
Good hotel but not 4 star at all max 3
Location not bad , staff good , breakfast not bad
Location not bad , staff good , breakfast not bad
Damien
Nice hotel in lively area
The Golden Tulip is located close to the main Hamra street ...a perfect location for bars, restaurants and shopping. The rooms are clean, large and luxurious with everything you need. The staff are friendly. Only thing we found disappointing was the quality of the food from room service which arrived in plastic containers and didnt fit with the high level/image of the hotel. Overall though a very enjoyable stay.
Verified traveler
Amazing
Michel
Well located hotel. Clean and friendly staff. The breakfast is nice
Verified traveler
Not bad
Hotel is average
Location is good
Staff are good and helped me change the room many times until we found one without a smoking smell
Location is good
Staff are good and helped me change the room many times until we found one without a smoking smell
Verified traveler
Dirty water in bathroom, hotel smells like sewage however staff was understanding and accommodating..........................................................
david
City break hotel
Excellent location in Hama, near restaurants etc. very helpful staff. Rooms are really big and wifi strong. I'd stay there again and would recommend Beirut as a city break. It has great weather, culture, food and friendly people. The downtown area has been rebuilt and is amazing.
Verified traveler
good location hotel
we stayed here for one night. the staff were helpful, one of our rooms was a bit smelly but they moved us straight away. friendly reception team.
good location for bars and restaurants
only took 30 mins to airport early the next morning
good location for bars and restaurants
only took 30 mins to airport early the next morning
rabie
Nice hotel in the heart of Beirut
Nice hotel
Nice style ... near to Alhamra famous street and the American university complex.
Little bit crowded street around but this is the taste of beirut.
Nice style ... near to Alhamra famous street and the American university complex.
Little bit crowded street around but this is the taste of beirut.
Khaled
Excellent location
In the heart of AL Hamra, close to everything,
Amazing pops near by, snak shops are many, rooms are good in size, comfort and clean,
It also has a SPA which I could not try (due to the short time of stay),
Amazing pops near by, snak shops are many, rooms are good in size, comfort and clean,
It also has a SPA which I could not try (due to the short time of stay),
Danny
good
traffic around the hotel from noon until evening
Verified traveler
Nice hotel
Very close to Hamra and AUB. Transportation very easy.
Hussein
Great Stay at the Golden Tulip
Our stay at the Golden Tulip was great overall. The room was pristine, and incredibly comfortable. There were a few broken fittings in the bathroom, and the quality of the 24h room service food was a bit disappointing, however the experience was great. The hotel was generous enough to allow a later checkout so we could enjoy the room for a bit longer.
mel70
Great location.
The hotel is well located in the Hamra touristic and shopping district. The hotel is clean, comfortable and staff are friendly and helpful.
Jihad el mawla
Good
AA
4 star hotel in the middle of Beirut
Cute hotel in the middle of the hustle and bustle of Beirut. Overall experience was disappointing. They didn't allow us to keep the beer/wine bottle opener during our stay, it was noisy in the vicinity of the hotel, and when we checked out we were going to be charged for the nights we already paid for! We told the front desk about this mistake and they corrected it on the check-out bill.
I wouldn't stay there again.
I wouldn't stay there again.
georges
the hotel is very nice and super pretty but we were there on Saturday so the roof top bar was super noisy. we were on the 2end floor so was little better.
Ahmed
Excellent location, very bad staff!!
I enjoyed the hotel and its clean well organized rooms. However, the hotel charged us to pay for phone calls that we did not do and it took us a while to convince them to pay us back the money. The staff were not helpful at all when it came to guidance for what to do in the city.
Tomy
Ok for a one nighter
Stayed for one night as I arrived Beirut before heading to the country side. Overall ok. Nothing that stuck out as a problem but also nothing came as a pleasant surprise. What is good for this hotel is the location near a lot of restaurants and nightlife.
Patrick
Great
Excellent
Abed
Great value
Many fancier hotels in Beirut but for one third the price of some of them it is definitely a much better value. My room was very clean, the staff is friendly and the location is convenient. The only problem I had was noise, both from the street and neighbors.
F. Adams
Great place in the heart of real Beirut
The staff was lovely & extremely helpful. The hotel offers the standerds we are used to in the US. Food, pharmacies, restaurant, Starbucks, supermarkets, & shopping right next to the hotel in each deriction. The hotel has a gym & full service salon. The hotel was built in the sixties with an old Europein vibe, but the rooms are remodeld with all the aminties I expect to have for what I paid for. Internet service was great, view, belcony, AC, quality mattress, safe, mini fridge, etc......
Verified traveler
Nice hotel but forget Hamra.
Verified traveler
Solid hotel, watch out for internet charges
I stayed at the Golden Tulip for one day - had been staying @ a fancier place and wanted to be in Hamra. Hotel staff was nice, and the room pretty good. Amenities in the bathroom were okay - I opted to use the soaps/etc I bought as I appreciate more quality. Bed was reasonable, and there was a fair amt of space.
The main downside - I bought internet service for 1 day. I used the code for my computer and later wanted to use the code for my BB. I consulted the front desk, explained the situation, and they provided another code. In the end, they charged me for the internet twice - b/c I used 2 codes. The front desk person said there was nothing he could do. I was quite disappointed by this.
Other than this unpleasant experience, I'd say this hotel is \"solid\" meaning a reasonable place to sleep and good if you don't intend to be in the room much.
The main downside - I bought internet service for 1 day. I used the code for my computer and later wanted to use the code for my BB. I consulted the front desk, explained the situation, and they provided another code. In the end, they charged me for the internet twice - b/c I used 2 codes. The front desk person said there was nothing he could do. I was quite disappointed by this.
Other than this unpleasant experience, I'd say this hotel is \"solid\" meaning a reasonable place to sleep and good if you don't intend to be in the room much.
Verified traveler
Convenient location
Clean hotel with convenient location in alHamra. Services are good.
MESSIE
ROOM SERVICE COULD BE BETTER
THE ROOM SERVICE SHOULD BE IMPROVED
Location & surroundings
Serenada Golden Palace Hotel
Abdel Aziz Street Gt46006, Beirut, Lebanon
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