Napoleon Hotel

10/10

Exceptional

13 May 2026

Julius

This was a lovely hotel. Old but very clean and well maintained. We liked our room which was quiet and peaceful. We would stay here again.

Friends

10/10

Exceptional

12 May 2026

MeiChun

Excellent staff and breakfast.

Partner

10/10

Exceptional

12 May 2026

Lesbia

Place is nice, long walk to the room but is Rome everything is walking :), room are spacious, shops and restaurant around are very easy to get to the metro station right in from of the building

Business Friends

10/10

Exceptional

11 May 2026

Valerie

Clean room. Nice staff. I didnt have the chance to try the breakfast as I left early. Nice location. Safe for solo travels

Self

10/10

Exceptional

11 May 2026

Alona

Room and the hotel areas are well maintained, cleaned regularly. Staff from the front desk to the dining area are very helpful and friendly , especially at the breakfast area. I did not expect that it will be a heavy breakfast buffet with lots of varieties , Asian, American and Italian food . The manager Noel is so into details, being a multilingual speaking , he interacted with the guests and make sure all their needs are being met, together with his assistants Anthony, Anne and Vincent. These are the gems in the hotel.

I highly recommend this hotel not only because of the above and beyond services ( housekeeping, front desk, bar and breakfast area) but also because it is situated in a prime location if you are looking to see the prestigious landmarks in Rome. The metro station is few steps away from this hotel . Walking distance to the Colosseum, Monti and the St. Mary Major Basilica and lots of places accessible by the metro train B. Also few blocks away from the Termini Station ( where the Leonardo Express train station is located) . We feel safe to walked around the area despite the fact it is in the heart of the city.

This was our first visit in Rome. We truly enjoyed our stay and had a fantastic experience daily, starting our day with lovely music in the dining area and enjoying the sumptuous breakfast , made our day on the go for the entire day!

Family

10/10

Exceptional

11 May 2026

Jean Carol Helen

The Napoleon Hotel is a lovely hotel, very clean and the staff are so lovely. My husband and I loved our stay and would highly recommend it.

Partner

10/10

Exceptional

11 May 2026

Nathaniel

The room was small but was cold and comfortable for the most part. The bathroom was a bit uncomfortable/small but did the job. The staff was very helpful. Breakfast was good, nothing special but lots of options and tasted good.

Area around the hotel did have a bit of homeless people at night. But we never had any problems and felt safe the entire time. We even walked from the coliseum past midnight and felt safe.

Overall I would stay here again I had no problems

Partner

8/10

Excellent

10 May 2026

Kenneth

Steps and elevators are a bit of a pill if you have anyone with disabilities. One reason I cannot give it 5 stars.
Steps to get to the first elevator that leads to the 1st floor. Then there are more steps to reach the second elevator, which leads to the hotel room floors.

Breakfast was good and worth the cost for the convenience.

The hotel's location was excellent, and if you are a walker, there are many places you can reach on foot. There is a park right across the street from the hotel that is really nice and relaxing. Others in my group went and enjoyed nature in the middle of the city. Decent shopping & food options near, and a Money Exchange just one block down. It is a type of bank and they offered a good conversion rate with only a 15 euro charge for the transaction. Goiogle search did not have it and I just happened to find it.

Family

10/10

Exceptional

08 May 2026

Joely

The rooms were quaintly decorated, very clean, all the amenities, modern bathroom. The food service was high quality and reasonably priced, the staff was exceptional. There's a beautiful curved marble staircase you need to climb for one floor to reach the elevators, not great for those with mobility issues but passing through the lounge on the way to the elevator gave the feel that you were walking through an 18th century palace. It was very nice. And very quiet.

Self

4/10

Poor

08 May 2026

Renee

The hotels website advertises itself as a 4 star hotel. The hotel is at best a 2 star. It is in need of paint, the furniture is beat up, chipped. The carpets are beaten down. The rooms are a ghost of what they show in the photos. It’s also in a rundown area-the train station is not in a great area. The towels were old and scratchy and only one bath towel was provided. I have never been in a shower that small, I’m a woman on the thin side and it was crowded for me. The window in the bathroom was incapable of closing. The one bright spot was the breakfast which was great. Don’t ask for a to go breakfast, it’s just prepackaged bread and an apple. There is also no coffee tea service in the rooms. I got far better hotels in Barcelona, Nice and Genoa on this trip for the same price.

Family

10/10

Exceptional

07 May 2026

Devy

Ok satisfoed clean

10/10

Exceptional

07 May 2026

NESTOR

Todo bien

6/10

Pleasant

07 May 2026

Curt

Breakfast was wonderful, staff were very friendly and helpful; the room was clean but the beds were incredibly uncomfortable. The shower pressure was very low, and the temperature was either boiling hot or ice cold—very little room for adjustment.

Family

8/10

Excellent

07 May 2026

Darlene Mangum

Ac didn't keep room cool. Bathroom door would not shut, toliet paper roll broken. Stairs to carry luggage, elevator you had to change.

Partner

8/10

Excellent

05 May 2026

Mark

The room was clean and the air conditioning was great.

Family

8/10

Excellent

05 May 2026

JoAnn

This hotel is clean and the staff was very helpful. It’s in a culturally diverse part of town and we enjoyed walking around to see the neighborhood and eat some great food. I would recommend it!

Friends_and_family Friends

10/10

Exceptional

04 May 2026

alberto fernando

Muy amable, muy limpia la habitación, muy bueno el desayuno. Los ascensores un poco incomodos

Family

8/10

Excellent

03 May 2026

Diana

Centrally located to train and subway Elevators are extremely small. You may have to carry your suitcase up a flight or two of stairs. Staff is extremely helpful and breakfast buffet was great!

Friends

6/10

Pleasant

02 May 2026

Egidio

The couple different items they had in the chafing dishes were cold. Toaster took forever to heat up a piece of bread. Lots of little different choices to choose from when it came to dolce’s. But of poor quality.
The coffee machine was broken so the extra one they had was very busy. Alexander the bartender was great. He can make an excellent cocktail. I feel bad for him as he was the bartender and the cook if someone ordered food.
Great location but definitely not worth what they charge.

Partner

10/10

Exceptional

26 Apr 2026

Sopio

Nice hotel, welcoming staff. Very convenient destination.

Family

10/10

Exceptional

26 Apr 2026

Lenora Mary

Good location, helpful and friendly staff, excellent breakfast with wide variety of tasty choices.

Family

10/10

Exceptional

25 Apr 2026

William

Great location

Family

10/10

Exceptional

25 Apr 2026

Ketevani

Great experience , very nice stuff. Clean room

Family_with_children

10/10

Exceptional

21 Apr 2026

Cesar H

El mejor desayuno!! Estuvimos una semana y diario tenían algo nuevo, muy rico, abundante y variado. Mi única queja es la regadera, no tiene puerta solo un la mitad de un vidrio y el agua se tira. Todo lo demás está muy bien.

Family

10/10

Exceptional

21 Apr 2026

Charles

As advertised

Partner

10/10

Exceptional

20 Apr 2026

Brent

Location and value. Loved my outdoor patio

Self

6/10

Pleasant

19 Apr 2026

Kirti

bed bugs in one of the rooms we had.

4/10

Poor

19 Apr 2026

Carol

This hotel isn’t for a long stay. The rooms and bathrooms are outdated. The bed was ok but could use a new mattress. We only had a night booked because we were leaving for our cruise the next morning out of Civitavecchia, if it wasn’t for that we would’ve definitely booked a nicer more up to date hotel.

Partner

10/10

Exceptional

18 Apr 2026

wayne

Everything was good place to stay

Partner

8/10

Excellent

18 Apr 2026

bhavraj

Staff very helpful. Very good location with metro stop outside the hotel and main attractions within walking distance

Partner

4/10

Poor

16 Apr 2026

Cristian

The property is old and outdated. More like a 2-star motel, not a 4-star hotel. The balcony was extremely dirty, rust and mold everywhere. Staff was ok.

4/10

Poor

15 Apr 2026

Christine

Very disappointed with this hotel. Its layout is odd and awkward; you have to take one tiny elevator to get you to the lounge level, then another tiny elevator to your actual floor, all while dragging your luggage because there is no Bell Hop. Rooms needed maintenance and updating. Maid service left dirty towels on the floor twice!

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Donilyn

This hotel was a great place to stay. Close to the metro line. It was quiet and clean. The hotel staff was helpful.
I travelled solo and it was great.

Self

10/10

Exceptional

12 Apr 2026

Janette

We loved our stay.

10/10

Exceptional

11 Apr 2026

Pau

The best thing about the hotel is the air conditioning. When the weather was 76° F , i always came back in the hotel, turned on the air conditioning and the room started to cool down. The staff was helpful about how to find my room and is always welcoming whenever i pass by them.
Its also close to a train stop, so you can literally just leave the hotel and explore Rome in a matter of seconds!

10/10

Exceptional

10 Apr 2026

Charles

Great property very clean, staff are excellent as was the breakfast each morning. Our second time staying here and will definitely return.

Partner

10/10

Exceptional

06 Apr 2026

alaine

Very clean hotel and rooms. Staff helpful and friendly. Breakfast and the friendly staff were lovely and welcoming each morning. It was wonderful food snd we are so glad we included breakfast with our stay…relaxing and convenient. We stayed a week, location grand and we loved the hotel decor. The family room was lovely and quiet to read or visit.

6/10

Pleasant

05 Apr 2026

Aideen

The hotel was in a good location close to the colosseum and a walk from most of the sites. Breakfast was very basic. Rooms were clean and the hotel is quiet. Staff were very helpful

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Daniel

Excellent and vert helpful staff . Conveniently located to the metro .

Partner

8/10

Excellent

01 Apr 2026

Ricardo

Good place. Clean

Partner

10/10

Exceptional

31 Mar 2026

VICENTE

Good location

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Darren

Breakfast was average. Location was convenient. Water pressure not so good.

10/10

Exceptional

29 Mar 2026

Pradeep

Great location. Reception and Kitchen staff was great and very helpful. Near to Metro and Roma termini makes it walkable to all key visiting places.

Family_with_children

10/10

Exceptional

28 Mar 2026

Jessica

We stayed for a week in March ‘26 in a quad room with 3 beds. Everything in the room was super clean and tidy, and the daily cleaning was a big plus. Lots of towels of great sizes. I liked how the windows could open and the room was very spacious for the 3 of us. Beds were comfortable and large. Loved the extra seating and drawers in the closet.
Breakfast was amazing every morning and made a huge difference in our cost, so we didn’t have to buy breakfast out. Eggs and meat with lots of pastries and fruit and juices and coffee and tea. Truly anything you’d want and made fresh there. Ample seating and space, never felt crowded.
The location is amazing! Steps from a metro entrance! The closest to a metro I’ve ever stayed, felt so lucky to be near! Walking distance from major basilicas and even the Colosseum. One stop away from Termini, and you could walk there as well. The best location ever!
Appreciated the elevator, the lobby bathrooms, the water filling stations, AC in the room, and super kind staff. 5 stars to all!
Just a few small notes, only if I’m picky: there was only one spot in the room to plug in a universal plug, which wasn’t near the beds. An option there would be been great. There were small nicks in the title in the bathroom, and broken pieces to the radiator, all minor.

Family_with_children

8/10

Excellent

27 Mar 2026

Paola

The hotel was clean and accommodating for a last minute booking. There was just a slight problem the last day where I had no lights in my room and since I had to leave to the airport early in the morning, I had to use my phone's lamp to get ready.

10/10

Exceptional

24 Mar 2026

Ian M

Great location just steps from the nearest metro stop. Plenty of restaurants nearby. Although no kettle automatically in the room, I asked on my way out of the hotel, and a kettle, cups and tea and coffee were in the room when I got back. Great choice for breakfast each day too,

Self

10/10

Exceptional

22 Mar 2026

Cristina

Comfortable stay. Really enjoyed it

10/10

Exceptional

17 Mar 2026

Maricela

Very nice and close to the train station

Partner

6/10

Pleasant

17 Mar 2026

Mark

There was false advertising on the website. Itbdoesbt have an Italian restaurant, uses plastic straws and is not wheelchair friendly as there are stairs and the smallest entrance to the lifts.

Friends_and_family Friends

6/10

Pleasant

11 Mar 2026

Julie

My room had very tired furniture and an extremely small shower cubicle. Cleaners came in every day with clean towels and sheets. Bed okay as was rest of bathroom space

Friends_and_family Friends

8/10

Excellent

09 Mar 2026

John William

We only stopped for the rugby the hotel was fit for purpose good

6/10

Pleasant

09 Mar 2026

Caroline Ann

Great staff but hotel is lacking. The location is good for travel but the area itself seemed very run down with lots of grafitti, dirty and people living on the streets begging. The underground metro is just metres from the hotel which is handy but keep close eye on your surroundings as my husband was targetted by a pick pocket as we walked up the stairs from the metro back to the hotel. He felt something tugging on his coat and his pocket being opened, luckily he realised in time so the thief didnt manage to take anything. We did not see him coming but from what we're told, this is very a common thing to happen.
The hotel itself was staffed well, staff very helpful and friendly, the rooms were cleaned daily and when we needed some help with an issue, it was dealt with promptly. It states there is a gym but we we're told it is currently under repair. We found the gym on the top floor, it was full of tables and chairs and so not a gym at all but set out as a conference/meeting room. Breakfast with ok, pastries etc were nice but all cooked foods such as eggs and bacon were not kept on hot plates so cold by time they were being eaten. Overall we had a good trip to Rome, but would pick a different hotel/location next time.

Family_with_children

2/10

Poor

05 Mar 2026

Kyesa

The first person I spoke with was rude because I was overcharged, and he was consistently reluctant to assist me with this concern. Also, my friend and I requested double beds and were given a queen-size bed. We then had to wait until the next day to be placed in the correct room. I'm still dealing with trying to get my money back. They do not do refunds or date changes, so please be mindful! Also, they do have an option for a drive to pick you up, and it's 75 euros, so keep that in mind as well!

Friends

8/10

Excellent

03 Mar 2026

Michelle Jenny

The hotel was in a great location and had plenty of restaurants, grocery stores, convenience marts, and pharmacies within seconds/minutes of stepping outside. The cleaning could use some help, the inside of the wardrobe was very dusty and had “mold” like marks over the mirror, I ended up living out of my suitcase as I didn’t feel comfortable putting in my things. The hotel and amenities are a little dated, but it’s not like that can’t be seen in the pictures. I stayed in a single bed room, it was perfect for me as a solo person, but the shower stall is small (like very tight- I’m about average build at 5’3). Also I did not have hot water at all, so that kind of sucked. They lack to mention that their plug ins are the 3-hole ones!! So if you’re bringing an adapter make sure you bring a 3-prong one!! The electricity times out as well, so if you have the light on, phone charging, and the tv on, it’ll cause the electricity to go out and you’re stuck waiting anywhere from 1-2hrs. I know this is common in other countries I’ve been too, but a heads up would have been appreciated…. Breakfast was nothing special (eggs, Canadian bacon, pastries, cheese, meats), it was decent, but I appreciated all the friendly waitstaff. With that said, I did enjoy my stay and always felt safe, and would return here again. 7.5/10

Self

6/10

Pleasant

02 Mar 2026

Mikhail

Room itself was ok, BUT water in the shower was intermittent at best. You felt lucky if you fought a moment with enough pressure for shower. Electric kettle was provided but the moment you turn it on it shuts down electricity for the entire floor. After two tries I just bought the tea in the bar.

10/10

Exceptional

28 Feb 2026

Nahmat

Really good value for money. The hotel was very reasonably priced compared to some other options. The hotel rooms are a bit basic and dated, but clean and suitable if using as a base. The location is excellent. About a 10-15 min walk from Termini and a metro line right outside hotel which gets you to most landmarks using line A. Staff were helpful and friendly. Didn't eat in restaurant so couldn't comment on food there, loads of nearby restaurants/food outlets, but really enjoyable stay on a budgetted hotel room. Would stay again. Thank you

Friends

10/10

Exceptional

28 Feb 2026

Leslie

Front desk staff friendly, helpful, courteous. Room was very comfortable.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Leslie

Staff was courteous and friendly. Very helpful! The room was very clean and comfortable.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

anna

Everything was exceptional! I paid for an extra day due to Expedia booking Communication. I do not speak Italian and the staff was super nice about helping me navigate Rome with my limitations.

10/10

Exceptional

23 Feb 2026

Stephen

Everything great

Partner

8/10

Excellent

19 Feb 2026

Anita

Staff were lovely and helpful but the room could have done with a bit more TLC for a 4 Star hotel.

Very close to the metro, a huge bonus as it was our starting point for all our trips.

4/10

Poor

18 Feb 2026

Alex

Showed to Front desk, presence of mold in bathroom area, dirty and damaged walls in certain areas. Staff did not showed concern at all other than a simple apology. No effort or attempt to correct. Not a single compensation or effort to provide a better room. Dissapointed!

Self

8/10

Excellent

10 Feb 2026

Andia

Great location, spacious room, fantastic service. Need to tune the piano in the lobby :)

8/10

Excellent

08 Feb 2026

Ewan

Staff were polite. Location was excellent. The bar was well priced and breakfast was good quality.

Only point to flag is the hotel gym does lack a lot of basic equipment so if your a serious gym goer you would be better finding a local gym

Leisure Self

8/10

Excellent

07 Feb 2026

Brenda

The room was clean and beautiful! The hotel is located in an excellent location near restaurant, a pharmacy and a grocery store!!

Leisure Family

8/10

Excellent

05 Feb 2026

Aldo

Hotel staff was friendly, I also liked the convenience of it being near a lot of places. However it did have a weird smell after spending 3 nights in the hotel. Also it looked a little old which I understand since it’s an old hotel. Also, there are many homeless that stay outside near the hotel. Overall a good pick if you’re near the area and need somewhere to stay.

Leisure

8/10

Excellent

05 Feb 2026

Kathleen

Very clean and staff were very helpful

6/10

Pleasant

02 Feb 2026

Malori

This hotel is for people who do not have high expectations or standards. It’s simple and boring. nothing to it really. Free breakfast was good. Location was right next to Colloseum. The bed was comfy. However
My room was small and had no coffee or tea. There was no where to flush the toilet. The floor was definitely not cleaned or vacuumed. The walls are very thin, you can hear people talking and snoring.

Leisure Self

8/10

Excellent

31 Jan 2026

Anthony

Overall, my stay was very pleasant. I arrived early and was able to store my bags until check-in, which gave me time to explore the area right away.

The room was spacious and clean. The only issue I experienced was with the hot water in the shower. I informed the front desk, and they promptly sent someone to fix it. While it worked that evening, the issue returned the next day. I reported it again, and they quickly sent someone up to resolve it.

The breakfast, however, was fairly mediocre and not something I would choose to include again.

That said, I would still stay here in the future. The location is excellent, and easily walkable from the train station and close to many popular tourist destinations.

10/10

Exceptional

24 Jan 2026

Lily Rose

Very convenient. Next to Metro. Plenty of restaurants around the area. Will come again.

8/10

Excellent

21 Jan 2026

Alayna Marie

The room was nice & the shower was warm! It was a perfect place to sleep. Good for the price. Not incredible, but we did enjoy our stay.

Leisure Family

4/10

Poor

21 Jan 2026

Geraldine

There were many issues. First of all, the employees were not very helpful. Secondly, the hotel lacked many of the amenities that were advertised, such as, bar, concierge, room service…there was a restaurant that offered a small, stale breakfast that was more often empty trays than full. The pasties were not fresh. The selection was meek at best. The other restaurant was very limited, half of the small menu was not available. In addition, the restaurant was not open at the dedicated times. My recommendation would be to skip this place!

Leisure Friends

6/10

Pleasant

20 Jan 2026

Matt Thomas

Good location but a bit old, bar was often closed.

10/10

Exceptional

15 Jan 2026

Shawn Michael

Nice quiet space, room is a tad small, but we didn't really spend much time in room. Heating unit worked WAY to well, not a bad thing.

Leisure Family

8/10

Excellent

11 Jan 2026

H

There are a lot of homeless around the area, and the shower area is tiny. I do not recommend for tall people.

8/10

Excellent

06 Jan 2026

Min

WiFi is pretty bad but good overall apart from that.

10/10

Exceptional

04 Jan 2026

Teresa

Staff was welcoming and kind. Room was big and the location was great! Highly recommend trying the restaurants around the hotel as well.

Leisure Family

4/10

Poor

03 Jan 2026

Daren

Thought yhe location was fantastic but rooms very poor and walls made of paper very thin.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Kailey

The staff was very helpful and kind. The hotel itself was beautiful, loved the decor around it. The room was a good size for the 2 of us, the only problem was the door to the terrace didn’t shut fully, but it didn’t bother us because we liked the bit of air coming in. Breakfast was decent, as well! Train station close by and easily accessible and was also an easy walk to the colosseum.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Jeanette

It was a great experience the staff was great but i thought i had free breakfastbbut it was not included

10/10

Exceptional

31 Dec 2025

Marcus

Slept well, quiet, lovely to have air con. Tasty and comprehensive breakfast. Excellent value

Family_with_children

10/10

Exceptional

30 Dec 2025

Flynn Mark

An older hotel but very well maintained, great staff who are very helpful. Just 30 secs to Vittorio Emmanuelle train station. Very clean and excellent breakfast. Many eateries in the vicinity. Will definitely stay here again on a future trip to Rome.

Business_and_leisure Family

10/10

Exceptional

30 Dec 2025

Garfield Danny

The room was very clean.
Cute and tiny for what were used to in Canada.
But it worked very well...
Smallest shower ever....lol but it kept us clean....

Leisure Partner

10/10

Exceptional

29 Dec 2025

Milton

El personal del front desk fue muy amable y la habitación era muy espaciosa y cómoda. La
Habitación muy limpia al igual que el baño. Nuestra estadía fue muy placentera en este hotel. Lo recomiendo.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Fnu

Nice little room in a great location in Rome, good spread for included breakfast and friendly, helpful staff!

Recommend for a quick stop thru Rome!

Leisure Self

6/10

Pleasant

29 Dec 2025

Charity

Night manager agreed to include breakfast for 5th person since we had 2 rooms and purchased 4 already. This was not shared with morning manager who would not comp. We would have made other arrangements if we knew this would not have been communicated properly. Surprise costs are frustrating

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Elisa

Wonderful breakfast and lovely spacious room for four people. The bathroom was a bit rundown though for a 4 star hotel

Leisure Family

10/10

Exceptional

21 Dec 2025

RHODORA

Clean room, nice and helpful staff, good location (since the metro station is just outside).

Would prefer if there was a microwave in the room.

Leisure Family

2/10

Poor

17 Dec 2025

Rubelyn

Beware! You may get scammed with the room they assign to you, and you will never receive a refund. They will say, “This is the last room we have,” and place you in what feels like a storage room. The bed was not properly made, the room was dusty, and the bathroom was unclean. When you raise concerns, they have the audacity to be upset. The entire building smells of cigarette smoke or marijuana. The outside area is creepy and dirty, and people at the entrance are openly smoking weed. If you’re looking for a decent hotel, I would not recommend this place. However, if you want a cheap-looking motel that is overpriced, then this is the hotel for you.

Leisure Self

6/10

Pleasant

16 Dec 2025

Bill Herrera

The staff fantastic, the toilet in the room shower it was broken and soap dispenser also broken, No remote-control operation for Ac/Heating..

Business Self

6/10

Pleasant

15 Dec 2025

JOHN

Rooms were clean but bathroom floor gets completely wet after shower. Spacious rooms.
Staff not freindly. 15 minute walk from Roma Termini

Leisure Family

10/10

Exceptional

13 Dec 2025

Selene

Desde la entrada el servicio es excelente , muy alegres , organizados y te sugieren lugares , hasta la transportación mas accesible. El hotel es muy limpio , las camas cómodas y el desayuno súper variado y bueno . Solo a dos minutos caminando está el metro.

Leisure Family

10/10

Exceptional

12 Dec 2025

Jose

Location Location Location! 20min from Roma Termini and steps away from the subway, staff was really friendly! Do not let the graffiti and tagged walls around the area fool you, it is quiet at night and not shady area

Leisure Partner

10/10

Exceptional

07 Dec 2025

todd

First, Staff was so friendly and helpful, especially because I was absolutely clueless with the Italian language and first time in Roma. They took care of me.
Next, My room was super clean! Everyday! I stayed almost a week and they cleaned it everyday, that is nice!
My room was so quiet! I never heard a peep from another room or the street. Amazing!

6/10

Pleasant

07 Dec 2025

Alfredo

Staff members were very courteous.

Leisure Family

8/10

Excellent

06 Dec 2025

Ambreen

I had a pleasant stay at this Hotel. The hotel was clean, comfortable, and in a great location close to many attractions, which made getting around very convenient. The breakfast buffet was also good with a nice variety of options.
However, the receptionist Emanuel was not very friendly and did not provide much information about the WiFi, breakfast, or general hotel details — I had to ask everything myself. On the positive side, the other lady at the reception was very helpful and pleasant to speak with.
Overall, despite the small inconvenience at check-in, the hotel itself was nice and I would consider staying again.

Leisure Family

8/10

Excellent

05 Dec 2025

Randy Joe

Clean rooms and close to a lot of restaurants, train station, and shopping. Rooms are a little small for 3 guest.

Leisure Family

10/10

Exceptional

05 Dec 2025

Freddie R

Clean bedroom and bathroom, nice staff and good meals.

10/10

Exceptional

04 Dec 2025

Sonia

We love our staying at Napoleon Hotel, traveling from America our flight was early and when we arrived to the hotel they allowed us to check in early. It’s just steps from the metro and only a 7-minute walk from Termini train station.

Leisure Family

8/10

Excellent

03 Dec 2025

Berta

Clean room, very nice staff, overall good price

Leisure Family