Elite Hotel & Spa

Lebanon , Beirut
BEIRUT, LEBANON, Australia Street, Raouche, 2
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43 reviews shown

2/10

Poor

07 Nov 2024

Reginald Saint-Ange, Dorothy M Saint Remy

Power cutting, water problems limited-time for visitors etc. ... price too high for

Business_and_leisure Self

6/10

Pleasant

02 Nov 2024

Schello

Non professionnal

Business_and_leisure Self

4/10

Poor

14 Oct 2024

Guy

Poor quality

8/10

Excellent

11 Oct 2024

Jean Wilner

I like everything

Leisure Friends

2/10

Poor

09 Sep 2024

Alfred

I have breakfast on my reservation they not give me my breakfast

Business_and_leisure Family

8/10

Excellent

01 Sep 2024

Sherley

kindness of the staff

6/10

Pleasant

16 Jun 2024

Norm

Elite’s location to the airport makes it a prime stay for people visiting Haiti. We stayed for three nights. The A/C in our room was not working upon arrival which was a bother because i made the reservation well advance and I felt like this should’ve been checked prior to our arrival. We had a minor problem with the toilet in the bathroom but it was fixed after a while. Breakfast options were limited and power at the hotel was intermittent which made our room very unbearable in the June heat. Positives were Blaise who was very helpful and attentive. Fedlyne at the restaurant and bar was also kind and courteous. However, I will not stay there for future visits.

Norm S.

Leisure Self

10/10

Exceptional

15 Mar 2024

Roodji

It’s a nice place

Business_and_leisure

6/10

Pleasant

22 Jan 2024

YVESON

Quiet place with great potential but poor management.

6/10

Pleasant

12 Jan 2024

Reginald

Room was fine and clean but the AC in the hotel was not working properly so we received a fan for the night.
The reservation mentionned that breakfast was included but the hotel informed us that breakfast was not included and it cost $20 per person.

Business_and_leisure Family

2/10

Poor

01 Jan 2024

Jude

They say free airport but you have to pay and no breakfast

Leisure Self

6/10

Pleasant

05 Dec 2023

John

Water and light got cut off for 30 min until I left still no light.

Business Self

8/10

Excellent

05 Sep 2023

Jean-Loup

I spent 1 day there, i really like it and enjoy, the security staff is nice and professional, really close to the Airport, i recommended every body to try Ellite Hotel.

2/10

Poor

27 Mar 2023

Dia

I'll never choose this hotel again it was racist and it didn't care about our safety they switched me to three different rooms because it was poor terrible dirty rooms

Leisure Self

6/10

Pleasant

25 Dec 2022

Lourdy

First day , there is an issue with electricity that's got fix the next day

Business Self

6/10

Pleasant

05 Dec 2022

Verified traveler

Lack of electricity was an issue for me

Leisure Partner

2/10

Poor

06 Oct 2022

Karsh

No electricity no water for take a shower 😡
Bad employees
Bad breakfast 👎

Leisure Family

2/10

Poor

22 Aug 2022

Marie

I book Elite Hotel based on the reviews. But i was very disappointed. The room was not up to part, the bathroom smelIs, the receptionist was not friendly at all. The young lady that clean our room, the ladies in the restaurant and the bar were very nice.Food wasn't all that not too many choices. But the Hotel itself is beautiful especially outside. I enjoyed my 2 nights overall.

Leisure Partner

2/10

Poor

08 Aug 2022

Verified traveler

Not too happy with Elite hotel

The front desk was ok,the doorman James is great,the securty crew is great,the cleaning crew was good,the bar was terrible, the breakfast crew was good, lunch not good, dinner wasn’t good not tast good also the food price is ridiculous
Everything is so expensive inside elite hotel,3 time more than original price.

Business

10/10

Exceptional

11 Jul 2022

Wadson

It was okay

Leisure Partner

10/10

Exceptional

04 Jul 2022

Guelson

Well it was very nice

Partner

10/10

Exceptional

30 May 2022

Bernadel

As a whole, stay was considerable.

Leisure Self

10/10

Exceptional

20 May 2022

Bernadel

Pool area is well set up, clean and secure room. Customer service has no rival. All in all, there are no complaints.

Leisure Self

2/10

Poor

30 Apr 2022

Cindia

The internet service was not good at all.

Leisure Family

10/10

Exceptional

26 Apr 2022

Sherline

Beautiful hotel nice staff

Leisure Partner

4/10

Poor

16 Apr 2022

Wadson

They are a bad attitude I don’t like the service they gave me over there

Business_and_leisure Partner

10/10

Exceptional

02 Nov 2021

Johnny

I had a good time and the staff were very friendly and helpful/ awesome people and I had the best service.

Leisure

8/10

Excellent

28 Oct 2021

JEAN G

Not bad

It was okay

Business

4/10

Poor

20 Oct 2021

Eveline

This Hotel they need to Change the cleaning Manager first. The bathroom are full of molds when ask the manager about it she said that she did not speak Kreol the Haitian language. There is a Man that is very disrespectful seating on one of the table every day cursing employees speaking loudly. Never say hi to anyone. I did stay in this Hotel for10 days, i did ask for a garbage can they never give it to me. The Bathroom's towels are disgusting, not clean at all. I only stay in this hotel for only 2 employees: Jude Francillon and another young man very friendly. They need to have a better cleaning services. The table are disgusting, not clean.

Leisure Family

8/10

Excellent

27 Sep 2021

Verified traveler

Worth staying again but verify room as advertised

This was a return stay after having stayed in the hotel three years ago. It is important to note that the room booked as advertised on the website and the realities are totally different. There was no sofa or additional furniture in the room and there was certainly no mountain view from the base level. I was told that the mountain view rooms are on the entrance level floor or the top floor but I was given a room on the bottom floor below the entrance floor and was very disappointed with parking lot view and not mountain view as advertised. Having booked on this website in mountainous areas such as the Andes and the Himalayas, I know what mountains look like. The breakfast was better than the other comparable hotel where people are staying at the moment and the dinner options are ok. I would stay here again but will require confirmation that what I book and pay for is indeed what I am getting.

Business

10/10

Exceptional

06 Aug 2021

Verified traveler

Recommended go here. Pool restaurant . Cold ac WiFi multi lingual, multi racial fair stay all around

Business_and_leisure Friends

10/10

Exceptional

02 Aug 2021

Verified traveler

Great property clean just the food price at the restaurant ridiculous something u could buy for 10$ outside it’s like 3times the price in the inside

Leisure Friends

10/10

Exceptional

02 Aug 2021

Verified traveler

I like everything about Elite

Leisure Family_with_children

10/10

Exceptional

05 Jul 2021

Verified traveler

It’s so nice everything is alright

Business_and_leisure Self

6/10

Pleasant

04 Jul 2021

Johnny

Not guest friendly.

The staff is watching you for breakfast to see how many people you have in your party and they charge you for 2 year olds to eat, when they really eat nothing at all. If you pay for 5 not including a 2 year old, they will charge you for them to eat. Not good at all.......

Friends_and_family Family

4/10

Poor

18 Jun 2021

Verified traveler

Bad customer service

Business Family

6/10

Pleasant

11 May 2021

Verified traveler

They are ridiculous with the food prices. Upper management doesn't care about the guests, only cared about charging the guest. Overwork the worers and barely pay them.

Leisure Self

10/10

Exceptional

02 May 2021

Verified traveler

Confortable hotel very close to the airport and nice location.
The all staffs are very polite and professional

Leisure Self

6/10

Pleasant

17 Jan 2021

Verified traveler

Ridiculous price for food

It was my first time at the Elite Hotel. I tried it because my driver suggested it. The staff was really attentive and the service was very good.
The price of the food was outrageous! I paid over 4000 gourdes for conch. ($56 US!)
The shower had a lot of rust and the hand-held shower head kept falling on me. There are a lot of updates that need to happen pretty much everywhere.
The breakfast was great, thankfully it was included. I doubt I will stay here again because of the prices of food. It’s too bad, the pool and bar/resto are quaint.

Business Self

10/10

Exceptional

04 Jan 2019

Christy

Gem in Haiti!!

After reading reviews before my trip, I wasn't sure how the quality of the hotel would be, but I was pleasantly surprised!! I have traveled to Haiti many times and this hotel is far superior to most of the other hotels in Port au Prince. I stayed in one of the suites which had hardwood floors, TV, and the internet worked most of the time. Hot water with every shower. Service was excellent, hotel was clean. Buffet breakfast in morning was extensive and food was delicious. The restaurant/bar was pricer compared to other hotels/restaurants, but once again the quality was great. Salsa night on Saturday night and a live band played on Sunday night. Staff was extremely friendly and spoke English. Overall excellent experience, highly recommend and will definitely stay at this hotel when I return to Haiti!!

Partner

8/10

Excellent

04 Aug 2018

Verified traveler

Enjoyable boutique hotel

Great customer service. Enjoyable pool and food. Rooms are comfortable and spacious. Quiet, not a lot of other patrons. However, the bed mattresses are very hard.

Family

2/10

Poor

11 Dec 2017

YVES

THIS IS ONE OF THE WORSE HOTEL I NEVER BEEN, IF SOMEONE COME TO VISIT YOU IN YOUR ROOM YOU MUST PAY $30 US, THIS IS THE FIRST TIME I HEARD THAT, IF YOU WANT A GLASS TO DRINK A WINE, YOU SHOULD LEAVE $10 US FOR DEPOSIT. THE PLUMBING SYSTEM IS TERRIBLE, THE FECES SMELL STAY INSIDE THE ROOM THAT MAKE THE ROOM SMELL LIKE A LATRINE.

10/10

Exceptional

08 Aug 2017

Ronald

Nice hotel for business close to the airport

The Elite Hotel served my needs for a short business trip to Port-au-Prince. It's less than a 10-minute drive to the airport. The room was immaculately clean with a nice view of the local neighborhood, planes taking off at the airport, and mountains in the distance. Breakfast and coffee by the pool was a great way to start the day. The breakfast, included in the price, was pretty much the same each day. The room was so quiet, I was able to write without distractions and to conduct phone interviews. The wifi was decent, but the bandwidth did not allow me to download videos. The pool was a great place to exercise with some short laps. The location of the gym made it uninviting for me. Dinner at the restaurant can be pricey. The plat du jour (dinner special) was pretty good and reasonably priced. The pizzas were decent, and just like in the States, made for good take-out food. Ordering off the menu allows one to see what the hotel chef can do. S/He offered some lovely meals, with expertly prepared meats, rice/fries/plantations, and delicious vegetables. Because I was traveling alone, the hotel/restaurant staff members were always willing to chat, making me feel right at home.