Name: Duroy
Address: Raouche, Australia Street, Beirut, LB

4/10

Poor

08 Jan 2026

Nzar

The room photos on the website and app is not same as real, and the noise of the street is too much. The only thing was good was the breakfast.

4/10

Poor

19 Nov 2025

Dania

Staff support was suboptimal
you wrote that I could have a free upgrade if roos were avaialble
they told me rooms were available mais they refused to upgrade unless I add 15 us dollars per night and they kept repeating me the same thing
room was very small with smonking smell inside
I would like to ask you compensation as they said go back to expedia as you did reservation with them not with us

Leisure Self

2/10

Poor

13 Nov 2025

Abir

Not good experiance

10/10

Exceptional

27 Jan 2025

fadi

Thank you

Business Family

10/10

Exceptional

12 Dec 2024

Natalia

The hotel offers excellent service in a fantastic location. The customer service was highly professional, making the stay even more enjoyable. The convenient location is a significant bonus. My only suggestion would be to include complimentary drinking water in the rooms for added convenience.

8/10

Excellent

29 Nov 2023

Ahmad

The hotel is fairly good, but does not have a microwave in the room, and the heating ventilation was not convenient.

6/10

Pleasant

12 Nov 2023

ZEHRA

TERRIBLE BREAKFAST

10/10

Exceptional

10 May 2023

randa

thats my second time and i love this hotel

Business_and_leisure Self

10/10

Exceptional

20 Feb 2023

randa

very clean , electricity 24 hours wifi free water all the time

Leisure Self

4/10

Poor

01 Aug 2022

Peter

As much as I want to write something good about this property I couldn’t find any first of all for I stayed 6 days the electricity will be cutting off every hours the first day or two hardly we had electricity( they said they are in the stage to replacing generator and Farnk tomorrow everything will be fine but it’s not)
the bathroom it’s really smell
Everything in the rule it’s really old style

Leisure Self

4/10

Poor

17 Jul 2021

Verified traveler

The shocking part that 2 times the Receiption denied my reservation that was a confirmed Expedia paid reservation. Then after long diathermy did let me check in.
The TV was not working.. the safe was closed and the said you have to wait till tomorrow.. upon my insistence they found some one to open it

Leisure Family

8/10

Excellent

23 Nov 2019

Verified traveler

N/A. Thanks and wish you a great day. Best regards, ys

Business_and_leisure Self

8/10

Excellent

20 Nov 2019

Verified traveler

Not good not nad
No mini bar in the room must have one

Business Self

2/10

Poor

19 Oct 2019

Verified traveler

worst Hotel, worst Frondesk

worst Hotel, worst Frondesk
\"Hell dears,
I was in this hotel for 5 nights, honestly I saw it's 4 starts, but i can't give even half a start only for it's location. other wise the front desk is not professional, doesn't know how to treat a client.
- room is very small and decoration is very very bad I asked nicely can I change the room, they said no this is what you have choose, they would nicely agree and ask for extra money this is the pro does. but they don't even smile etc.
- and I had to renew my room key every day with out they bothering I have 5 nights. etc.
-the TV is very small and there no space for it so it look like it's hidden can't even use it,
- the balcony is not on the city view it's only on Electric generator and can't open it and take clean air and you can measure a lot of issues in this hotel.
worst hotel and worst front desk.\"

Business

4/10

Poor

26 Sep 2019

Mo

The property was clean and the breakfast was good but the staff at the reception were very rude and moody especially the lady. It would be ideal to have someone at the reception who can atleast speak English

Friends_and_family Family

10/10

Exceptional

22 Sep 2019

Verified traveler

location, friendship of the staff, excellent and quick service

2/10

Poor

21 May 2019

Verified traveler

Noisy floor

You can here all the floor noises from your room, also the tiolet should be repaired.. U will pay for the valet parking several times, each employee will make u pay for him.. Bad reception.

8/10

Excellent

02 May 2019

Verified traveler

Good i think..Need more facilities..more cafe's to stay

Leisure Self

6/10

Pleasant

01 May 2019

Verified traveler

single room was soooo bad and the female receiptionest is helpless

Business_and_leisure Self

6/10

Pleasant

22 Apr 2019

E.M.

I wouldn’t come again due to mishandling of guests needs

Leisure Family

6/10

Pleasant

06 Apr 2019

Verified traveler

The Location of the Hotel is More than excellent, it is only few meters from the Roucha, and Alhamra Street downtown Beirut... The Room itself was a bit small, reasonable considering the Rate per day, the Bathroom was Not as good as expected.

I have booked a Room with a balcony (See-View), however; the Room was simply NOT overlooks anything but another Building.! When I have spoken to the receptionist, she simply offered Nothing but to say (Im sorry, Other Single Rooms facing the See are on the higher levels, and you will Need to pay an extra $20 a day).!! I found that annoying and so improfessional.! Apart from that Breakfast was reasonable.

Overall the Price was reasonable, Location is perfect, and with a bit extra of attention, it could have been better...

Leisure Self

2/10

Poor

02 Apr 2019

KATTY

They promote themself as a 4 start hotel and it’s not even a 2 start hotel. They loss power all the time and the A.C. didn’t work the first days.

Besides when I did the check out, they charged me expensive local phone call even though I asked before if I could make it (they didn’t told me that they charge almost $1dollar per minute; what I consider an abuse price). They made more money from the phone calls than then price per night. The front desk service is soo rude. I asked to call the supervisor and it was even worse, she was the rudeness person ever.

The people who work at the clean service is so kind as well the valet helping with the luggage.

Business_and_leisure Self

10/10

Exceptional

20 Sep 2018

Bilal

Charm of Duroy

Amazingly

Family

6/10

Pleasant

04 Aug 2018

Walid

Good location only

This hotel need to renew everything
Location excellent
Room smal
Breakfast good

8/10

Excellent

29 Jul 2018

Verified traveler

Decent for the price and nice/friendly staff. Location is convenient.

4/10

Poor

18 Jul 2018

Verified traveler

below expectation for a 4 stars hotel

4/10

Poor

02 Jan 2018

Verified traveler

bad hotel reservation bad booking online

I booked double room for 2 adult and one baby child
when i arrive to check in they give me a single small room for 1 adult only
and they say that email from Expedia was with single room and 1 adult after that I contact Expedia and they told me that this problem is from hotel, So we stay in that tiny room for 1 night and after that they move us to suit room with sea view
but I understand whats happens the hotel change my reservation because they need that room for group they took 45 rooms and my reservation before the group and don't have more rooms So they did that with me.

4/10

Poor

05 Sep 2017

Anees

DO NOT GO YOU GET WHAT YOU PAID FOR

this is the first and last time I stay in Duroy
a friend of mine was staying there and he urged me to stay
the hotel looks like a 2 -3 star hotel
on check in i was asked if i wanted WIFI and i said sure and they charged me 8 USD cash only to tell me after that that the internet was nearly everything was not working right
never ever again down and they are trying to fix it
since it was late at night i did not argue and I would be checking out the first thing in the morning
the bathroom was a mess in that everything is not working properly
never ever again

8/10

Excellent

27 Mar 2017

Mohamad

Nice hotel and close to everything

Nice helping staff, good hotel for the money you pay, close to everything, good and nice area

8/10

Excellent

18 Feb 2017

Walid

Very good location but hotel need maintenance

Hot water was out of service
So no chawer

6/10

Pleasant

12 Feb 2017

sahar

rooms too small than the one shown when you book

i was shocked by the small room size that was not mentioned during my booking.

10/10

Exceptional

09 Jan 2017

Tarek

Convenient

Was great and for sure would recommend

Partner

6/10

Pleasant

02 Dec 2016

Dan

Fair rooms but great for the price and location

Hotel is 2 stars not 4, rooms are extremely tiny, room setup is very modest. But for $45 in Rouche, that's a great deal!

Family

4/10

Poor

27 Oct 2016

Verified traveler

Not so great

Tiny room with odor of sewer gas. The wifi was limited to 1 device, but was reliable. The service was friendly and helpful.

10/10

Exceptional

07 Oct 2016

Verified traveler

Will be back ,

Nice staff and helpful , I stay there to rest from jet leg and walk around there ,nice sunset with the rocks love it.

8/10

Excellent

02 Oct 2016

mohamad

Cheap,Clean and Comfortable

Easy Check in, Great stay, Modern Bathroom, and wifi was fast

8/10

Excellent

29 Sep 2016

mohamad

Clean and close

room is small but enough for one person. its a new room with a nice bathroom. cleaned everyday. breakfast is basic and wifi was free and fast. (free for my reservation). very nice for single person business trip or someone that need somewhere to sleep.

8/10

Excellent

24 Sep 2016

mohamad

Clean and Close

Location is close to Hamra and Ain mrysie, Easy check in, Room is small but enough for a single person that only need the room for sleeping. Bathroom is new and clean but a bit small too. Tv was really old, but a satellite was available. The breakfast is normal and I only knew I had access to free wifi on the third day ( I think it depends on your booking since some people paid for it) But it was fast.

6/10

Pleasant

17 Sep 2016

Ayman

Clean hotel

The hotel has a good location, Friendly staff, Rooms are much smaller than what mentioned in your site, small beds and some rooms have dirty view. Bathroom is to small as well specially showering place

2/10

Poor

23 Jul 2016

Verified traveler

Restaurant staff are not friendly; the housekeeping staff is very noisy when cleaning the room next door; breakfast is the same every day, nothing different and they close breakfast buffet before closing time.
Location if the hotel is fine, good wifi access.

8/10

Excellent

13 Jan 2014

Mohammad Sadik

Good Hotel and Reasonable

I enjoyed staying at Duroy Hotel. It is well located near Raouche, clean and have very friendly staff and reception. The only thing missing in the hotel is the free Wi-fi in the hotel (Public Place and in the rooms).

4/10

Poor

27 Oct 2013

Verified traveler

Nice but could've been better

The hotel was in a great location, but not the greatest condition. The building was old and the rooms were musty (though clean). The staff were awful and couldn't seem to answer any of our questions nor could they give us proper directions to any tourist locations or restaurants. They were also quite rude when we tried to ask them for help. Also there was no room service available.

2/10

Poor

21 Jan 2024

Shaker

UFORVENTET HOTEL

Dårligt ,
Vi Frost , ingen varme og ingen strøm og ingen morgenmad som der blev beskrevet

Business

8/10

Excellent

08 Feb 2023

Rula

Freundliches Personal.

Business Self

2/10

Poor

17 Oct 2022

Fadia

Das service war sehr schlect und viel staub und schmutz in zimmer . Es hat mir uberhaubt nicht gefallen

Leisure Family

10/10

Exceptional

10 Sep 2019

Verified traveler

Jag gillar den hotellet det är lugnt och fint och mitten i stan

Leisure Partner

6/10

Pleasant

03 Aug 2019

WATCHI

Établissement bien situé à quelques pas de raouche cependant ma chambre était petite avec une vue sur un groupe de climatiseur. Elle n’était certes pas chère mais il devait s’agir des chambres destinées aux domestiques qui accompagnent les riches famille du golfe. A part cela tien a signaler le personnel est très sympathique sauf peut être celui de la réception qui est un peu prétentieux. Le voiturier est très prévenant le bagagiste adorable et prévenant

Friends_and_family Family

6/10

Pleasant

21 May 2019

Verified traveler

C un hôtel sympa service correct. Mais je pense pas qui mérite 4*

Leisure Self

6/10

Pleasant

01 Aug 2018

acke

Det står att det ska vara pool på hotellet , men det va det inte. Vi hade även beställt med balkong , men fick inte det.

2/10

Poor

28 Mar 2018

Verified traveler

Remarques

Bonjour
Saleté et bruit dans et autour de l’hôtel ...j’ai payé 35USD au taxi et non 25USD ...En arrivent à l’aéroport,j’étais obligé de relancer l’hôtel plein de fois pour avoir le taxi (malgré la réservation préalable).