Name: Lancaster Plaza
Address: General de Gaulle Avenue, Raouche., Beirut, LB

6/10

Pleasant

26 Jun 2026

Wael

I’d give this hotel a solid 7.5/10, and almost all of these points are for the view. It’s spectacular and breathtaking. The desk staff are courteous, helpful and easy to engage with. Credit given where credit is due!
But here’s where the hotel failed royally for me:

1. The entire floor reeks of cigarettes, despite it being a “non smoking floor”. The staff was courteous enough to swap my room because it smelled awful. But a day or so later, you can smell cigarettes almost everywhere. Including inside the rooms.

2. The checkout experience was very disappointing. I’ll lay it out in detail for your entertainment.
- I check out with 3 hours before my flight. The lady at the counter asks if I was heading to the airport and offers the free shuttle service.
- “How long until the shuttle arrives?” I ask. “10-15 mins” she responds. She adds “please wait in the lobby. We’ll call you when it’s here. Would you like a coffee while you wait?”
- “Yes please!” I answer. Sat down. A few minutes later, the waiter arrives with a coffee. Less than 2 mins later, he comes back “the shuttle is here sir”. I stand up to catch it. He informs me I had to pay $5 for a coffee I didn’t touch and I thought was offered by the desk lady.
- I reached the shuttle only to be told that there was no space for me on it, in the least courteous way.
- Went back to my coffee to find out it was cleared.
- ordered an uber. Cursed under my breath. And caught my flight away from that place.

10/10

Exceptional

06 Jun 2026

Hussein

Fantastic hotel
Clean, perfectly located, breakfast is brilliant
Rooms great

Self

10/10

Exceptional

02 Feb 2026

Lara

All of the above

Leisure Partner

10/10

Exceptional

12 Jan 2026

OSAMAH

Yes

Partner

10/10

Exceptional

29 Dec 2025

Paul

Wow wow wow !!!! If you’re scrolling through hotels and trying to figure out which is best for your money, take it from an avid traveler like me, Lancaster Plaza Beirut legit is the best !!!
GINA was the most hospitable person you’ll ever meet ! Professional and sincere. I am in customer service for high net worth clients as a career, and what I teach my staff, these people do naturally! All the staff was kind. If you order food at 2 am from an outside restaurant, the staff will bring it up to you. From the moment you walk in, you feel like you’re in a pamper world. The spa never turned me away. They go out of their way to make time, even calling to let me know of an earlier session. Breakfast was delicious !! The views are stunning. I thought I would have to pay thousands for this view, but it was available on a solo traveler’s budget. Try to get room 1710 if you can. The hotel has that big hotel feel, with all the cool amenities but also cozy friendly. You can walk to legit anywhere from here.
I plan on returning and no doubt I would re-book!
Can’t say enough of how good these people, the managers, the bell-hop and services was. Extra ordinary without the extra ordinary price. I paid more just to be with them! An amazing hotel find!

Business Self

10/10

Exceptional

18 Nov 2025

fadwa

I enjoyed alot

10/10

Exceptional

30 Oct 2025

Tarek

Awesome hotel. Excellent service. Very clean.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Rafeek

Nice

10/10

Exceptional

15 Apr 2025

Feras

Everything was great except wifi in the room. Slow and unreliable.

2/10

Poor

28 Jun 2024

Mohammad

No good

2/10

Poor

27 Jun 2024

Sultan

I am not satisfied many issues happened also is no free parking with bad services.

Friends_and_family Family

2/10

Poor

14 Jun 2024

Samer

Bad

10/10

Exceptional

05 Feb 2024

Ahmed

Was pretty good

10/10

Exceptional

15 Jul 2023

BILAL

I always stay at this property whenever I visit Lebanon whether it’s a short or long visit, by myself or with my better half! Very friendly and accommodating staff and it shows from the minute they receive you at their valet lot. Smiles all around which makes for an amazing vibe altogether.

Business Self

8/10

Excellent

10 Jul 2023

fadi

Properly need fixing, room are old now, but great view and location is great, parking way too expensive 8$ a day I expected 5 as per the site, some issue with Tv but was resolved.

Leisure Family

4/10

Poor

02 Jul 2023

Isam

The main reason to choose this hotel was to have the peace of mind of having a free shuttle service which we were assured that it’ll be there when we arrive but it wasn’t!
We gave the specific information of our arrival and we were told that our name will be displayed once we clear immigration but that was not the case! There was no one! And we went back and forth looking for what we were promised but it was of no use. So we hired a cab and the hotel refused to pay the cab and blamed us for not looking for their guy at the airport!
It was very bad experience that we won’t repeat again
We’ve stayed many times at Lancaster hotel and Lancaster suites when Mr. Omar was the manager and we had no issues whatsoever but now we paid more money to stay at the plaza thinking that it’s a better option but it’s not. We’d never stay again at Lancaster plaza
The attitude of the receptionist and the whole experience wasn’t pleasant

Business Family

10/10

Exceptional

02 Jun 2023

Bilal

Friendly Staff

Leisure Self

10/10

Exceptional

26 Jul 2022

Ala

Very friendly and professional

Leisure Friends

10/10

Exceptional

23 Apr 2022

Mohammed

Nice location, upscale hotel, nice room with great view.

Business Self

8/10

Excellent

15 Mar 2022

mohamad

Friendly staff excellent location the only thing it was advertised on Expedia that self parking included but I had to pay extra for it but it wasn’t a big deal about $ 10.00 for 4 nights overall I would recommend.

Business Self

10/10

Exceptional

03 Jan 2022

Verified traveler

Excellent

Excellent

Friends_and_family Family

8/10

Excellent

29 Dec 2021

mouayad

Location and view was perfect

Leisure Family_with_children

8/10

Excellent

18 Dec 2021

Mahmoud

Good breakfast,nice location,clean room,great View.

Leisure Family

8/10

Excellent

13 Nov 2021

maher

Good hotel

Good hotel would stay again
And they gave me an upgrade without paying anything and in the reception Mrs.Joumana really didi take care of us

Business

10/10

Exceptional

06 Aug 2021

Verified traveler

Staff was super friendly

Leisure Family

2/10

Poor

03 Aug 2021

Verified traveler

This stay was absolutely terrible. Four lights of the room wouldn't turn off at all, I literally waited till 530 am till someone came and fixed it. When I complained to the hotel, they offered me a massage! I never slept all night, how will a massage help?

Business Friends

6/10

Pleasant

10 Jul 2021

Verified traveler

Beautiful sea view

Leisure Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

Very Good place to stay in especially if you’re shopping

Leisure Self

10/10

Exceptional

12 Jun 2019

Ahmad

Very good and helpful staff, really good service at all.

See you next time Lancaster Plaza.

Special regards to receptions staff!!!

8/10

Excellent

05 May 2019

Verified traveler

7/ 10

الغرفة صغيره نوعا ما . وهناك رائحة كريهه بالحمام . وكل
شيء عدا ذلك ممتاز .
وكانت الغرفه مجهزة بالورود مع كعكة و عصير لمناسبة خاصه . فشكرا لكم

Partner

8/10

Excellent

20 Nov 2018

Verified traveler

Friendly staff. Clean and neat rooms

Friends

10/10

Exceptional

01 Jul 2018

ilovebeirut

Raoche hotel ocean front view

We planned a trip to Beirut from June 25-30. During our stay the hotel room was always clean, comfortable and quiet. It has plenty of room to store luggage. The shower and bath were clean. They provided us with plenty of toiletries. I used the gym in the morning and it was empty. The equipment is life fitness. Great weight gear. The jaccuzi and pool are heated and I believe salt Walter. It has a spa, which I didn’t use but it looked high end. They were constantly cleaning the room.
The hotel restaurant had a beautiful view. The food was very expensive, so i didn’t include breakfast during my stay. There are a lot of local cafe shops walking distance. I would not recommend laundry as it is very very expensive. But it is supppsed it be expensive no matter where you go.

8/10

Excellent

25 Apr 2018

Ciaran

Would stay again!

Overall it was good. There was a 20-30min delay for our room upon checking in at 4pm. Also, checking out, we were asked to wait nearly 15mins so the room to be checked. We stayed 2 nights and only the second day the room was not cleaned upon leaving the hotel between midday and 7pm. But, the hotel is modern and staff were friendly. Would stay again. Great area!

Partner

10/10

Exceptional

29 Jan 2018

Ali

Great Hotel - Highly recommended

This is my 5th stay at this hotel and I have to say I am never disappointed from their service, location and quality. Nadine and Ali on the reception are definitely stars. Perhaps the service on breakfast can be something to work on, but other than this it is a great hotel.

8/10

Excellent

22 Jan 2018

Diaa

Nice to try

It was wonderful stay in this hotel.
The breackfast was generouse and delicious.
The was little bit small for a family with tow kids.

Family

10/10

Exceptional

05 Jan 2018

allam

Great stay , best view of the beach ,🏝 mountains ⛰ and the city 🌃 , super friendly staff , great food 🥘 ,

10/10

Exceptional

24 Dec 2017

fady

Beautiful hotel excellent staff beautiful views

Great service great location very clean rooms highly recommend

10/10

Exceptional

03 Oct 2017

S

Nice rooms and great view

Nice rooms, central location and great view.
Good food in the terrace

8/10

Excellent

25 Sep 2017

Verified traveler

Super hospitality ,nice view
I will go back again

10/10

Exceptional

24 Sep 2017

M

4th time staying at this hotel

Everything is just perfect at this hotel. Special thanks to Mahdi at the reception :)

8/10

Excellent

19 Sep 2017

Mona

Spectacular view

Great room, fabulous view, the pillows were unbelievable ,however is falsely advertised as having a nightclub. There isn't any but the Lebanese restaurant Dawoud Bacha has live music , 2 amazing singers, a dabke group that was fabulous, only saw a belly dancer which wasn't that great( seem a little stiff, not very engaging). Even on the hotel's tv channel they rave about roof top swimming pool and it's shown a girl in bikini on a sunbed, in fact it's more of a decor for the rooftop bar and there's no sunbeds. Staff is great, very helpful and they check if you're comfortable.

8/10

Excellent

04 Sep 2017

Verified traveler

Nice Hotel viewing the sea

I had a nice stay. The rooms were luxurious and clean. However, Housekeeping service is average, and the in-room food quality is bad.

8/10

Excellent

25 Aug 2017

Ghazi

Great hotel with a fantastic view and very clean

I loved the hotel, the cleaners do a great job and the view is great. The technology that is used to control the settings of the room were advanced.

10/10

Exceptional

21 Jul 2017

Ramsey

Seaview Across from Movenpick

Great bathroom and shower. Good beds, free WIFI and cold A/C in very quiet, well decorated rooms with city and sea views. Room service fast and food was delicious. Beautiful spa and fitness center with lovely indoor pool and hot tub. Rooftop dining and spectacular coastal views and more. Also, complimentary airport shuttle provided. Overall, very pleased and highly recommend.

6/10

Pleasant

08 Jul 2017

METO

NOT BAD , IT WAS GOOD HOTEL COMPARING TO OTHER

GREAT LOCATION, RESONABLE PRICE, CLEAN AND NICE RECEPTION STAFF .

NO BALCON IN ROOM

10/10

Exceptional

06 Jul 2017

Verified traveler

amazing view and location. recommend it for all. the honeymoon package should be free of charge because this's how it is all over the world.

8/10

Excellent

27 May 2017

Verified traveler

The viwe very nice but no out door swiming pool

I love the hotel i will come back very good staf very good food l like comblementry car from the air port

8/10

Excellent

21 May 2017

hayder

nice and good

good and nice

Family

8/10

Excellent

21 Apr 2017

Ismael

Best in Beirut

This is my 4th time I stay in this hotel
everything is perfect the location the view the cleaneness and the best the free airport transfer which is worth 40USD each way
my favorite hotel in Beirut

8/10

Excellent

08 Apr 2017

Jamal

Clean , good area

Amazing