Mosaique Beach Resort Taba Heights

8/10

Excellent

17 Sep 2023

Eyal

Good hotel

We got a great room which was very comfortable, could have been cleaner, the food was very mild.all in all we had alot of fun.

Friends_and_family Family

4/10

Poor

29 Aug 2023

Perry

Very disappointing service and food

We arrived at the hotel after 4 days in one of the camps along the shores of Bir Swer. The hotel is very beautiful and clean, spacious rooms. The problem was with the lunches and dinners, we always arrived about an hour before closing, a very poor selection of vegetables and cheeses. Main courses are full of oil and not tasty at all. The pasta preparation stations closed an hour before time.
I complained to the receptionist Andrew, but no response, no suggestion for improvement.
During the stay there were 5 of us who ate only bread and feta cheese and the children ate chips.
Very disappointing and not worth the nightly cost we paid

Friends_and_family Family

6/10

Pleasant

20 Aug 2023

Verified traveler

בנוני

הצוות מאוד ידידותי והמלון מאוד מרווח, והחדרים גדולים.
ארוחת הבוקר מאוד עשירה וטעימה, אבל ארוחות הצהריים והערב מאוד לא טעימות, רמת האוכל ירודה, הקינוחים לא טעימים, די מאכזב.

Friends_and_family Family

2/10

Poor

11 Nov 2022

Verified traveler

Deceivers and Inconsiderate

One of the worst hotel which deceives it customers by wrongly showing their location. Also, does not bother to answer phone calls. STAY AWAY. Don't book this hotel.

Partner

10/10

Exceptional

15 Jun 2022

Verified traveler

Perfect place

Friends_and_family Family

8/10

Excellent

28 Nov 2019

Verified traveler

Neat location. Cool design. Friendly staff. Quiet and low key.

Leisure Self

6/10

Pleasant

03 Nov 2019

BMM

+ Perfect location, great snorkelling nearby, good food, nice staff
- desputable cleaningness - surely not 5star level, some amenities in poorer condition (beoke down, very used etc)

Leisure Family

2/10

Poor

24 Oct 2019

sheli

היה שירות גרוע, ניקיון מזעזע, לא התייחסו אלינו בכלל יפה, שמו אותנו בהמתנה שעות על גבי שעות, לא התייחסו לתלונות שלנו, ניקינו את החדר בעצמנו צרוב שהיה מזעזע. לא מומלץ בכלל זה תשלום על מלון חמישה כטכבים ברמה של חושה.

Friends

10/10

Exceptional

11 Sep 2019

Roushy

The hotel helped us to spend a great time , it was one of the best vacations

Leisure Family

10/10

Exceptional

06 Sep 2019

Rallam

Every thing in the hotel , it was really great vacation . Hotel service , facilities , beach , food . Highly recommended if you would like to relax or need activities and nice night parties. Thanks Mosaique Hotel Respective team

Leisure

10/10

Exceptional

05 Sep 2019

J

Lives up to the 5 star rating . Many activities throughout the day . Loved the Asian hibachi restaurant 5 course meal . The shuttle to the market and cafes was nice . Classy lounge/bar at night was relaxing. View of Jordan from across is so picturesque . I will definitefintely be back !

Leisure Self

8/10

Excellent

02 Sep 2019

Yakov

Nice family stay or romantic hotel

Great stay at the hotel.
Different pools, sea, beach, attractions - all that you need to have a good vacation.
Spa not recommended - their services in spa in very low quality.
Salesman is very charismatic and know to sell, but service itself in spa - no comments.
Sauna is cold, they switch it on when you come.
Massage - I know to do massage better by myself.
Had great snorkeling tour to the castle - very good, like it, recommend.
In general, if you have all inclusive, don't pay for spa, all other attractions are ok.

Partner

6/10

Pleasant

23 Aug 2019

Alex

.מקום מאוד נחמד עם בריכה גדולה ונעימה חוף פרטי ושירות לקוחות טוב.
אבל....מקום משעמם בטירוף אין שום אטרקציות לילדים והאוכל זוועה

Family

6/10

Pleasant

23 Aug 2019

Muli

Good hotel, bad food

Good hotel, bad food

Family

6/10

Pleasant

17 Aug 2019

Waleed

The hotel was not as expected, overall it is not like other 5 star ratings. It is fairly deserve 4 stars

Leisure Partner

4/10

Poor

17 Aug 2019

Ahmed

Bad experience, bad trip.

Bad check in experience, unhelpful front desk manager.
Low social class resdience.
Not clean bathroom and rooms.
House keeping looking always for tips and they are rude.
Food is poor, no variety and many waiting rows.
Poor internet.

Family

6/10

Pleasant

14 Aug 2019

Karim

Property is ok with lots of amenities, staff was terrible with very bad attitude towards customers.

Leisure Friends

10/10

Exceptional

22 Jul 2019

nisan

Amazing place

Great comfortable and good food

Family

10/10

Exceptional

21 Jul 2019

Verified traveler

The staff are very courteous, we extended by two more days, the hotel is amazing.We'll be back

Leisure Partner

8/10

Excellent

16 Jul 2019

Verified traveler

The pool is very big, the food is OK, not more than this.
The rooms are big but outdated

Leisure Partner

2/10

Poor

11 Jul 2019

Mohamed

It was very bad trip starting from our check in as we stay for about 2 hours to make check in and the power outage two times and the water outage also 2 times and the elevetor is not working so i carry the stroller and my baby for 3 stages every time to the room.really it was very bad experience

Family

4/10

Poor

08 Jul 2019

Kirolous

Smokers hotel

Very bad sea spot, all coral reefs are dead and no fishes. \"No snorkeling\"
All public toielts are dirty all the time.
Smoking are every where, I cannot find any non smoking area.
Food quality is average.

Partner

8/10

Excellent

26 May 2019

Natalie

Nice hotel, great staff

Great pools, many beds to hang out around the pool, fun water-gym.
The food was not so tasteful, but had many variety.

Partner

4/10

Poor

16 May 2019

Verified traveler

Very bed food i wass sick during all my vecation

Partner

6/10

Pleasant

06 May 2019

Verified traveler

Overall will not come back

Stuff is nice but very poor English
Not very clean I took beach front room it was very close to the beach
Food not so good
Noting to do in the area very boring
But hotel is beautiful and huge

Partner

8/10

Excellent

01 May 2019

Verified traveler

I liked the pools.

Nothing is bad nor impressive. It's a good 5 stars but needs to be unique

Leisure Family_with_children

6/10

Pleasant

26 Apr 2019

Lucia

POOR SERVICE

+Hotel looks really nice, architecture of the hotel is really unique.
-We had paid for all inculsive but food was not good at all. We did not like the service of the hotel on the whole. During all our 4 night stay was staff lazy, unhelpfull and did not do their job properly.
We have extended our stay for one more night cause our flight has been changed and they did not have our reservation in their system even though we have paid for the extra night directly at reception at our first day. Our room card was deactivated already one day before end of our stay so we did not have access to our room at all. We went to reception and they reactivate it again and make us sure that they are having in their system information that we have extended our stay. Next day, early morning at 7am, new guests came to our room while we were sleeping cause reception gave them our room as they thought it is free. At 7:30am came to our room guy with luggage of these guests and my boyfriend explained that our check out is at 12. Approximately at 7:45am some manager came and wanted to see the receipt of the payment for extra night. ALL THIS SITUATION WAS SO UNPROFESSIONAL, UNPOLITE AND RUDE FROM STAFF. We had to spend our last day of our holiday with dealing with these people from early morning. That is definetely not 5* hotel.

Partner

10/10

Exceptional

22 Apr 2019

שוקי

מדהים, כפר נופש מאובזר ומפואר , מזרקות פאר דקלים ברכות מעוצבות
צוות חייכן אדיב ונפלא
מקום נקי ללא הרף
שווה כל שקל.

Friends

8/10

Excellent

19 Apr 2019

Verified traveler

We felt safe and well looked after. They made transportation arrangements for us. The staff at check in was very friendly and helpful.

Leisure Partner

10/10

Exceptional

06 Mar 2019

Verified traveler

We loved friendly staff and clean hotel, not crowded

Leisure Family_with_children

6/10

Pleasant

06 Nov 2018

Maria

Comfortabele hotel with a fantastisch coral reef for snorkeling. A bit ran down with a lot to impeove when iT comes to cleanleness.

Family

10/10

Exceptional

02 Oct 2018

Limor

We were very pleased with our stay in the hotel. everything was good.there was a problem with the wifi.there wasn't wifi except in the lobby and even there we could hardly connect to the WIFI.

Family

6/10

Pleasant

01 Oct 2018

Shiran

All about sofital

The hotel is big and very beautiful, the rooms are ok, if you get a room close to the beach/pool , if not you need to walk all day long.. we got sea view room, the view is very nice but very far away from everything! In the beginning they said that they don’t have available rooms first floor, after that they said that it’s cost 15-30$ a day to change rooms, and after 2 days they agreed to change our rooms for free... the service is very slow and not so nice people at the reception, the key card for the rooms is not working most of the time and you need to go to the reception again and again to change it... Very important fact- the hotel is all-inclusive hotel and when you book in Hotels or Booking there is no possibility to take all-inclusive deal! When you get to the hotel you need to pay 15-17$ for lunch and 15-17$ more for dinner! If you want to do all-inclusive deal you need to pay 30$ per a day for a person, and there is nowhere to eat near the hotel, only if you take shuttle for El-Wekala town there is supermarket and few restaurants there that open from 17:00. We enjoy the vacation because of the beach and pools but not sure towe will come back to this hotel...

Family

10/10

Exceptional

01 Oct 2018

Verified traveler

The pools and the beach are five stars. Very good staff.

6/10

Pleasant

01 Oct 2018

Verified traveler

Cheap but nice. Not clean and bad food

You get what you paid for. Nice hotel but the rooms are dirty. The food is as bad as it can possibly be. Overall if you’re not keeping your hopes high it can be a decent choice for its price.

Friends

8/10

Excellent

23 Sep 2018

Nacho

Everything was great
Except for The poor breakfast
Tennis court imposible to play

6/10

Pleasant

23 Sep 2018

Verified traveler

The rooms look good but the food was bad and all the visitors are local
No WiFi

6/10

Pleasant

02 Aug 2018

HAGAY

very nice beach
exelent spa
Cleaning under any criticism

10/10

Exceptional

11 Mar 2018

Robert

PERFECT HOLIDAYS

Wonderful vacation for me and my family, everything was simply perfect, wonderful room, balcony, service, everything. Perfect, really perfect food, nice clean pools, wonderful beach, and the most important, very friendly and nice personnel in this hotel, mainly Disha /animator/, Salam and Hassuna from Sultan bar, Mahmoud from the recreation department and of course Ahmed from Beauty salon.
As well as the crew from reception who managed transfer for us. And specially Amouda from the pool bar /I think Lotus bar/
Guys, thank for all an I wish to come again.

Family

8/10

Excellent

03 Aug 2017

William

Fun in the sun!

Everything was very nice but there was a HUGE issue for us. There was no wifi in the rooms or barely on the property. This was not good because we were unable to keep in touch with our children and had to spend our vacation time finding a SIM card. We were there off season and not all the restaurants were open but we did go to another resort using the free shuttle. We found the other resort to be lively, fun and active with more to offer. Overall it was a great choice to stay in this part of Egypt!

Partner

10/10

Exceptional

05 Jun 2017

Jason

Beautiful hidden gem on the Red Sea

We were blown away. After seeing the prices listed for this hotel we were certain it was going to be sketchy as hell. Boy were we wrong. What we found was one of the best resort experiences of our lives. A beautiful perfectly maintained palace right on the Red Sea. The staff could not have been friendlier and more inviting. Everything we experienced was first class and extremely high value. The spa was incredible. The 7 (yes SEVEN) pools were breathtaking. And the staff helped us charter a sailing yacht to visit ancient sites on the Red Sea and snorkel. A quick weekend getaway turned into one of the best vacations of our lives. A weekend all inclusive for less than a one night hotel stay in nearby Eilat.

Taba Heights is the spot. Tell your friends. We will be back

6/10

Pleasant

13 Apr 2017

ali

Friendly stuff but rooms and corridor are dirty

The reception stuff were friendly. but the wifi internet was very poor. It's my third time in this hotel and every time was poor internet wifi.
the room location 1131 was good and it was large room but it smells so bad. Besides the corridor was very dirty and smells ugly.
Nice hotel location in Taba, food is good.

Partner

10/10

Exceptional

02 Jan 2017

Sama'n

Nice relaxing stay , friendly welcoming staff , nice facilities

Family

8/10

Excellent

25 Dec 2016

Verified traveler

Wonderful hotel and great value!

We really enjoyed our couple of days at the Sofitel. We hope to visit again in April. The only comment was that the restaurant food was not up to the standard of this very nice hotel.

8/10

Excellent

19 Dec 2016

Verified traveler

Very good resort very comfortable

The stuff was very kind
The room big and clean
An excelent resort

10/10

Exceptional

05 Dec 2016

Yahav

Amasing for relaxing good servise

Family

4/10

Poor

17 Sep 2016

Verified traveler

not so good

beautiful property, needs update, no internet except in lobby, one employee was there when we arrived at 3am , was the same employee at 11am when we left.

8/10

Excellent

12 Sep 2016

Magdy

Boring

The hotel is nice, perfect for relaxation and in a good condition but the hotel itself and Taba area in general are extremely boring.

6/10

Pleasant

05 Feb 2016

andrew

Nice hotel good facilities but no Eurpean visitors when I arrived. Also I had to upgrade to full board as impossible to leave hotel due to strict security. Do not book this hotel as budget deal it is not reckon on £70 per day plus with no bus excursions available pity because staff try hard although they try to charge me £42 I did not owe and delayed my check out as a result.

10/10

Exceptional

16 Jan 2016

Verified traveler

Perfect spot for family vacation!

We enjoyed a lot our stay in Sofitel Taba Heights. The hotel was almost empty, but fully functional, which made the setting very exclusive. All the facilities are nice, food is good and the value of money is exceptional!

2/10

Poor

07 Jan 2016

kamal

everything so good

It was comfortable and the room big and clean the staff was so nice and serve as good

Family

10/10

Exceptional

23 Dec 2015

Inga

rooms did not have wi-fi

Family

8/10

Excellent

20 Oct 2015

Mohamed

Sofital Taba woderful location and facilities

everything was good, this hotel is a perfect destination for family gathering and for children as well, food was good and drinks as well, swimming pools needs some attention but so far good, room sizes is not enough for a family of 4 need some more space...overall good, will visit again certainly

Family

8/10

Excellent

08 Oct 2015

Ihab

Bad food

Family

10/10

Exceptional

05 Oct 2015

Verified traveler

A corner of paradise in taba

Sofitel is an amazing hotel, well organized, very beatiful and the staff take care of any detail. The rooms are big and very comfortable. The hotel is connected with a serious diving center (look waterworld diving center in taba) which offer a really good service, there is a kind person of the diving center working at the hotel. My friends also had some massagge and they said it was amazing. l will visit them again

8/10

Excellent

25 Jun 2015

Verified traveler

Nice Holiday

Nice Holiday
it was nice holiday, smiley helpful staff, good service.
we will be back next year.

Family

10/10

Exceptional

28 Apr 2015

Florian

Perfect place to relax in the middle of nowhere

Great hotel. Absolutely recommended for this area. I don't think you can find any better hotel in Taba. Food is good, pancakes at breakfast are amazing. For those being interested there is entertainment offered by the hotel. It's the perfect place to relax far away from the day to day business in the middle of nowhere. Wifi connection for free available in the lobby area.

Family

8/10

Excellent

16 Apr 2015

Helene

Three days in Taba

A very nice and relaxing stay for three nights. The pool area was the kids' favorite (of course), and the staff was really friendly and helpful all the time.

Food was ok, not fabulous, but more than good enough.

We missed to have a more stable wifi connection...

Family

10/10

Exceptional

09 Mar 2015

Joyce

We were made so welcome.

Staff were so friendly and helpful. The room was lovely. There was plenty to do. A week wasn't long enough!
We recommend the quad biking and snorkelling off a boat.
We can't wait to go back to the Sofitel at Taba Heights! If you like a less commercial view of Egypt that's worth a visit.

10/10

Exceptional

22 Oct 2014

Verified traveler

sofitel

it was a good stay

Family

10/10

Exceptional

06 Mar 2014

Verified traveler

Great place to be

It is the best hotel in Taba Heights. Sofitel quality, friendly staff, great customer care, tasty food for AI. Very relaxed, calm feeling.

Family

10/10

Exceptional

07 Jan 2014

Natan

Brilliant Hotel

We stayed at the Sofitel Taba Heights for 4 nights and loved every minute of it. The staff went over and above to make our stay there perfect in every way. The food was excellent, the rooms were super clean and the hotel itself was perfectly maintained. We highly recommend this hotel and would most certainly return. Do not be scared to go to Taba - it is very safe!! Security is certainly not a factor when staying here.

Family

8/10

Excellent

13 Mar 2013

Verified traveler

Great hotel poor food on all inclusive

Beautiful site, nice hotel with friendly staff but the all inclusive food is quite poor

8/10

Excellent

22 Feb 2020

Victoria

סוויטה גוניור

המגבות אפורות ולא נראה נקי. המדרון נמוך ודק. מים צהובים

Partner

10/10

Exceptional

04 Feb 2020

Silvia

Todo nos encanto, lo único que cambiaría es el horario de la piscina.

Leisure Family

8/10

Excellent

07 Jan 2020

Anatolijus

Ехали за солнцем.

Отдыхали в отеле с 17 по 24 декабря, в этом отеле уже второй раз. Заселили нас очень быстро, номер был с видом на море и частично на бассейн. В номере были кое-какие недочёты (в душе на полу застаивалась вода и из крана умывальника почти не текла горячая вода), но после обращения к администрации все неполадки были достаточно быстро устранены. Номером остались довольны.
Питание в ресторане достаточно хорошее: супы, мясо, курица, рыба, овощи, фрукты, выпечка.Всего достаточно, без очередей.
Обслуживающий персонал доброжелательный.
На пляже есть пирс, небольшой коралловый риф, красивые рыбки.
Всё было хорошо! Солнце, хорошая погода и достаточно тёплая вода перенесли нас из зимы в лето.Отель рекомендую для спокойного отдыха.
Вернёмся ли мы снова сюда? ДА!!!

Partner

10/10

Exceptional

27 Dec 2019

maciej

great service, animators. especially AMR at the pool bar who always want to be fun
Thanks for a great week at the Hotel.

Friends_and_family Family

10/10

Exceptional

20 Nov 2019

Sanita

Burvīga vieta snorkelēt un laba ēdināšana

Lieliski piemērota atpūtas vieta pāriem un ģimenēm, kam patīk baudīt mieru un labu servisu. Virtuve dažāda un garšīga, snorkelēšana burvīga. Mierīga, skaista un relaksējoša vieta.

Friends_and_family Family

8/10

Excellent

25 Oct 2019

Remigiusz

Mimo wszystko polecam.

Pokój przestronny, łóżka wygodne, czystość przeciętna, w łazience brzydki zapach i zapchany zlew. Woda w butelce uzupełniana codziennie. W restauracji czysto tylko na początku, kelnerzy nie dawali rady, czasem brakowało sztućców. W barze przy lobby kolejki z powodu małej liczby barmanów. Hotel posiada windę. Hotel posiada windę, jest ciekawie położony pomiędzy morzem a górami od zachodu. Słońce chowało się za górami o 16:15 (pobyt w październiku). Rafa nie powala na kolana, ryby kolorowe i oswojone tuż przy pomoście. Pełno gości w restauracji, przy basenach i na plaży.

Friends

8/10

Excellent

23 Oct 2019

Jackie

מלון נחמד אבל בשום אופן אינו מלון 5 כוכבים.
מזגן רועש באופן חריג עד כדי צורך לכיבוי בזמן השינה.
תמורה מלאה למחיר.

Partner

10/10

Exceptional

17 Oct 2019

or

תודה על הכל

צוות השירות מעולה, גם בקבלה. אוכל מעולה.

Family

8/10

Excellent

15 Oct 2019

ANDREI

Первый раз и, надеюсь, не последний

За уплаченную мною сумму (59 тысяч рублей за две недели за двоих в сезон) это просто отличный отель. Все включено. Большой выбор еды - мясо, птица, рыба, кальмары, были даже крабы на гриле. Множество фруктов, включая гуаву и хурву. Разнообразные коктейли, хоть и отличающиеся по содержанию в каждом баре. Свободные лежаки с матрасами под зонтиками на пляже в любое время. Огромный номер с балконом, с которого открывается прекрасный вид на Акабский залив. В Эйлате, например, такие же услуги обошлись бы раза в три-четыре дороже. Из минусов - грязные столы в ресторане (правда, на ужин их накрывали скатертями), да каменистый заход в море (следует брать специальные тапочки).

Friends

8/10

Excellent

21 Sep 2019

christian

Pour des vacances relax

Bel etablissement spacieux en bord de mer pour vacances en famille .

Partner

10/10

Exceptional

08 Sep 2019

Tatiana

Выходные в Египте

все было просто супер. Гостиница превзошла все ожидания - прекрасный вид из окна, ненавязчивый сервис, быстрое вселение и выселение. Море в шаговой доступности. Обилие разнообразных блюд.

Partner

8/10

Excellent

10 Aug 2019

Yael

רחוק מלהיות 5 כוכבים

שהינו במלון 4 לילות. 20 דקות מטאבה עם חוף ים פרטי ובריכה נחמדה. החדרים גדולים וסבירים ברמתם. אין שום טעם להוסיף על \"נוף לים\" - כמעט ולא רואים. המיטות גדולות ונוחות!! רמת התחזוקה והניקיון - בסדר אבל לא מדהים. ונקודת החולשה העיקרית - האוכל ממש לא טעים! המון כוונות טובות ולעיתים אפילו יומרנות, אבל חלק מהדברים מזכירים סיפורים על מרק בבתי עניים והשאר פשוט לא טעימים. עם זאת, המון רצון טוב של הצוות. הסתבר למשל שלמרות שב\"הכל כלול\" אמורים לתת גם דיאט קולה, אין דיאט קולה. לאחר שראיתי שיש פחיות דיאט למכירה, התלוננתי והעניין סודר.

Family