CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Matsue New Urban Hotel

Shimane · Japan

40-1 Nishicha-machi, Matsue-shi, ShimaneView location

8.4/10Excellent478 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort7.8/107.8
Condition8.0/108.0
Location8.0/108.0
Neighborhood7.6/107.6
Amenities8.4/108.4
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Matsue New Urban Hotel

Pamper yourself with onsite body treatments or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 101 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.

Read more about this hotelShow less

Located in Matsue (Matsue Shinjiko Onsen), Matsue New Urban Hotel is within a 15-minute walk of Lake Shinji and Matsue Horaenya Denshokan. This hotel is 0.7 mi (1.2 km) from Matsue Castle and 0.8 mi (1.2 km) from Shimane Art Museum.

Make yourself at home in one of the 101 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 880 for children
    • Self parking fee: JPY 800 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Lake Shinji 0.4 km / 0.3 mi
Matsue Jozan Park 0.6 km / 0.4 mi
Shinjiko Ohashi Bridge 0.7 km / 0.4 mi
Chidori Minami Park 0.7 km / 0.4 mi
Matsue History Museum 0.9 km / 0.5 mi
Shijimikan Museum 1 km / 0.6 mi
Matsue Castle 1 km / 0.6 mi
Matsue Horaenya Denshokan 1 km / 0.6 mi
Shiomi Nawate Street 1 km / 0.6 mi
Mefu Shrine 1.1 km / 0.7 mi
Matsue Gokoku Shrine 1.1 km / 0.7 mi
Shiroyamainari Shrine 1.2 km / 0.7 mi
Shirakata Tenman-gu Shrine 1.2 km / 0.8 mi
Ryusyouji Temple 1.2 km / 0.8 mi
Fumon-in Temple 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverageExtra charge
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Air conditioning in public areas
Show 13 more facilities & services
  • Currency exchange facilities
  • Lift accessExtra charge
  • Shop
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Air conditioning in Restaurant
  • Conference room
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SEMIDOUBLE NON SMOKINGTWIN • SEMIDOUBLE NON SMOKINGTWN.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ANNEXSTUDIO • ANNEXSTU.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    STUDIO ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE RUN OF HOUSESINGLE • RUN OF HOUSESGL.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    SINGLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ANNEXQUADRUPLE • ANNEXQUA.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    QUADRUPLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ANNEXTRIPLE • ANNEXTPL.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TRIPLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH TERRACETRIPLE • WITH TERRACETPL.TR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TRIPLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ANNEXTWIN • ANNEXTWN.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE NON SMOKINGSINGLE • SEMIDOUBLE NON SMOKINGSGL.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    SINGLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ANNEXSINGLE • ANNEXSGL.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    SINGLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ANNEXDOUBLE • ANNEXDBL.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE JAPANESE ROOMTRIPLE • JAPANESE ROOMTPL.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TRIPLE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM ANNEXFAMILY ROOM • ANNEXFAM.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    FAMILY ROOM ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLE NON SMOKINGDOUBLE • SEMIDOUBLE NON SMOKINGDBL.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matsue New Urban Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Matsue New Urban Hotel

8.4
Excellent
478 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
7.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
25 Jun 2026
Chizuru
The room has a little smell of smoke. I don’t know if it was from old time cigarettes odour. Besides that everything was great.
Self
10/10
Exceptional
04 Sep 2025
Duan

Excellent staff, amenities and comfortable rooms

I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk.
Self
10/10
Exceptional
22 Aug 2025
Gordon
I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush.
Business Self
8/10
Excellent
17 Aug 2025
Hyeonjun
뷰도 너무 좋았고 직원 분들도 친절했어요. 아침 조삭에 토산품이 있어서 더욱 기억에 남네요.
Self
8/10
Excellent
05 May 2025
Brian

Room smaller than I had expected.

Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading.
Partner
8/10
Excellent
04 May 2025
Guillaume
/
Leisure Self
10/10
Exceptional
12 Jan 2025
Mai
チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Leisure Family
10/10
Exceptional
15 Dec 2024
Gene

Great lakefront hotel with excellent service

Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Self
10/10
Exceptional
29 Sep 2024
Ryan
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Self
10/10
Exceptional
10 Jul 2024
TIMOTHY
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Leisure Self
10/10
Exceptional
07 Jul 2024
TIMOTHY
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Leisure Self
10/10
Exceptional
16 Jun 2024
Willy
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Leisure
8/10
Excellent
27 Jul 2020
Verified traveler
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
Leisure Self
6/10
Pleasant
16 May 2019
CHARLES
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings \"outsiders\" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
Leisure Partner
4/10
Poor
04 Apr 2013
Verified traveler

Cramped and Disappointing

Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)
Family
6/10
Pleasant
14 Jul 2026
toshihiko
何度も出入りするのに、メインエントランスからいつも遠く離れた駐車スペースを指定された。
全く混んでいないのに。
Partner
6/10
Pleasant
14 Jul 2026
KENICHI
ビジネスホテル
Self
8/10
Excellent
10 Jul 2026
Daisuke
便利な立地　
スタッフが親切
本館はパッとしない
Self
10/10
Exceptional
10 Jul 2026
CHAO-TIEN
客房舒適、乾淨，服務人員態度非常親切，早餐新鮮好吃。
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
katsumi
チェックアウト後も駐車できて良かった。
Partner
10/10
Exceptional
13 Jun 2026
yasuhisa
宍道湖の景色がとても素晴らしい
Partner
10/10
Exceptional
14 May 2026
SEIJI
駅から遠いですが、送迎もしてくれて快適でした。朝食も美味しいかったです。
Self
8/10
Excellent
22 Apr 2026
Miwa
スタッフさんが丁寧で、朝食会場が宍道湖を見渡せる9階で口コミで書かれていたように、一品一品のクオリティが高く、パンの種類も多く、地元の料理もそろえられて美味しかったです。
リーズナブルで立地もよく、温泉があるのが高評価！

残念だった事は、冷蔵庫の効きが悪く(冷えはしない、常温？)連泊するのでなんとかならないかフロントへ連絡。
常温のものを冷やすタイプの冷蔵庫ではなく、温度をキープするタイプとの事、理解はしたが、ウェルカムドリンクでいただいたお茶をそのまま入れたが、やはり常温並の温度に。これは故障しているのではないかと疑う状態でした。
フロントで預かって冷やしましょうか？と丁寧な対応でしたが、わざわざ何度も行くのも面倒なのでお断りしましたが、これから夏になるので、あのままだとまた同じクレームが入ると思うので、チェックをお願いしたいと思いました。

この冷蔵庫の問題以外は、大満足です。
Family
8/10
Excellent
15 Apr 2026
TEISHI
部屋は清潔で、フロント係も問い合わせに丁寧に対応してもらえました。
泊まった部屋にもよるかと思いますが、洗面台が小さめでした。気になったのはそれくらいで、とても気持ち良く泊まれました。ありがとうございました。
Family
10/10
Exceptional
11 Apr 2026
kazuhiro
綺麗でリーズナブル、大浴場もあって良かった。
10/10
Exceptional
09 Apr 2026
AIRI
スタッフの方の声かけがとてもよかったです。

大浴場が別館なので、本館からの移動は少し肌寒いので、服で調整したほうがいいと思いますが、温泉は気持ちよかったです。
Family_with_children
10/10
Exceptional
07 Apr 2026
研志
サラリーマン時代からの定宿です。
宍道湖を眺められる清潔な部屋、温泉♨️が、とてもお気に入りです。
Partner
10/10
Exceptional
04 Apr 2026
Kengo
アメニティーも充実して清潔感もあり、とても良かったです。
スタッフの対応も丁寧でした。
Family_with_children
8/10
Excellent
29 Mar 2026
Yukio
朝晩、少し寒かった
空調が冷房しかなかった
Family
6/10
Pleasant
25 Mar 2026
MITSUTOSHI
娘の大学受験に合わせて滞在しました。松江の宿泊施設は数が限られているので割高でしたがやむなくここに泊まりました。屋上のガーデンは閉まっていて残念でした。
Family
8/10
Excellent
23 Mar 2026
Keisuke
本館と別館に分かれているので、本館に部屋がある場合、一度外に出て別館の温泉まで移動する必要があります。宍道湖が目の前で眺めは良いですが、日没は見れません。
Family
8/10
Excellent
22 Mar 2026
kenshin
朝食が美味しい
Family
10/10
Exceptional
13 Mar 2026
Chi Lun
非常方便
Partner
4/10
Poor
11 Mar 2026
MASAMI
大浴場とフロントが別館にあり、一度外に出て移動しなければならず、寒くて、湯冷めしそうだった
10/10
Exceptional
07 Mar 2026
Ting-Yu
雖然離車站有一點距離, 但員工非常的親切, 房間也很舒適, 而且可以借用腳踏車真得非常方便, 下次在到松江還是想選擇住這裡
Self
10/10
Exceptional
02 Mar 2026
hokuto
よかった
10/10
Exceptional
01 Mar 2026
Margaret
The staff were great; very helpful. I liked the room and the shower unit was perfect. I would have liked to gone to the spa, but maybe next time. Breakfast (bought separately) was very very delicious, and with a superb view of the lake in the morning sunshine. Very pleased.
Family_with_children
8/10
Excellent
24 Feb 2026
Chiharu
客室は清潔で良かったです。
10/10
Exceptional
21 Feb 2026
YOSHIHIRO
ロケーションが宍道湖の目の前で、とても楽しめました。
歩いてすぐに多くの飲食店もあり、便利。
スタッフがとても丁寧で親切でした。
Self
10/10
Exceptional
20 Feb 2026
Mamiko
３人部屋だったが　ベットが広く　快適。
Refaのドライヤーも借りれて　スタッフも親切でした
Friends
8/10
Excellent
18 Feb 2026
??
お風呂が良かったです
Family
10/10
Exceptional
12 Feb 2026
JIWON
部屋が清潔で、店員さんの対応も親切でした。大浴場を使えるのもとてもよかったです。
Friends_and_family Friends
10/10
Exceptional
08 Feb 2026
noriyuki
大浴場がとても良かったです。
Partner
8/10
Excellent
06 Feb 2026
TZUYI
住主樓，大樓外觀在整修，房間門偏矮，日式客房有重新裝修過，很乾淨舒適。但浴室太小，馬桶是放斜的，浴缸尺寸也特別小。
飯店備品非常齊全，。
6/10
Pleasant
05 Feb 2026
Mayuko
朝食は地元のものを美味しくいただけました！
洗面の流しが使いにくかった。
Leisure Family_with_children
10/10
Exceptional
28 Jan 2026
Motoyoshi
部屋綺麗で広く朝の食事の眺望も最高だった。
10/10
Exceptional
05 Jan 2026
Kouhei
部屋が綺麗でした
10/10
Exceptional
30 Dec 2025
Tomoki
朝ごはん美味しい😋
それより何より、駐車場係の方が場所をキープしてくれているので、駐車スペース難民にならなくて良い。時間気にせず観光出来る。大浴場も有り。ポプラ有り。リピート決定です！
Business_and_leisure Self
10/10
Exceptional
29 Dec 2025
Yuki
非常に快適に過ごせました。食事のバリエーション多く郷土料理もあり美味しかったです。第一印象はよくあるビジネスホテルの延長程度かなと見くびって申し訳ありません。とても良い意味で裏切られました。また松江に来たら利用します。
Leisure Self
10/10
Exceptional
22 Dec 2025
Yi-Hsuan
地點雖然離車站稍遠，但是要去出雲大社的話離電車站很近(走路約5分鐘)，飯店有溫泉大浴場，走累了可以泡湯放鬆一下。

附近鄰近茶町有很多餐廳，用餐也不用煩惱。
樓下就有在地便利商店，如果要選擇其他就需要走一段距離。
Self
10/10
Exceptional
20 Dec 2025
Lai Man
Very good hotel. The hotel has two blocks. They provide a lot of amenities, including face oil, cleansing oil, even body lotion at the main concourse. Very helpful staff. The hot spring is big enough and comfy.
6/10
Pleasant
20 Dec 2025
KUMIKO
松江は新しいホテルが無い印象。こちらも古いホテルでしたが、清潔でアメニティバーも豊富、イベントも頑張って企画されているようでした。
近くに本当に食事するところがないので夜は困りますが(車の方は飲食店があるとこまで行けばいいので大丈夫です) 朝ごはん(別料金)を付けておくと安心です。お料理の種類も多いです。
Friends_and_family Family
4/10
Poor
14 Dec 2025
SUMI
スタッフの方の対応は、とても良かったです。
部屋のお掃除もきちんとしてました。清掃の女性の方々が、皆さん笑顔で、丁寧に挨拶して下さり、好印象でした。ただ、この冬の寒い中、大浴場にいくのに、外に出ないといけないとは、あまりのショックで、大浴場は、諦めかけたくらいです。駐車場整備の男性スタッフが
とても親切に、食堂街への道を教えてくれました。とても助かりました。ですが、冬場は、絶対人に薦められないホテルだと思いました。
Leisure Friends
10/10
Exceptional
12 Dec 2025
Mitsuo
立地も良く、かつ、駐車場も広くて、利用しやすい。
また、ホスピタリティも優れており、朝食も美味しく、それでいてリーズナブルです。
あえて要望するならば、温泉の利用時間を午前2時頃までにして欲しいです。
次回も利用したいです。
Business Family
10/10
Exceptional
10 Dec 2025
KENJI
親切なスタッフでいろいろと助けていただきました。

朝夕シャワーか浴場に行く人も多いと思いますのでタオルは2セットあると嬉しいです
2/10
Poor
01 Dec 2025
SHIN
TAXIの手配など
Business
8/10
Excellent
01 Nov 2025
shinji
スタッフの対応が丁寧。
朝食にも満足だった。
Leisure Partner
10/10
Exceptional
29 Oct 2025
Yoko
すばらしいひとときを過ごせました
Leisure Family_with_children
8/10
Excellent
19 Oct 2025
yuki
フロントの方をはじめ皆さんの対応が良かったです
Leisure Friends
10/10
Exceptional
15 Oct 2025
Susumu
最高でした
6/10
Pleasant
11 Oct 2025
Minako
大浴場に外を歩いて移動するのを改善してほしい
Leisure Friends
8/10
Excellent
02 Sep 2025
Atushj
殺虫剤が欲しい
6/10
Pleasant
28 Aug 2025
kazuko
自動チェックインなのですが、案内をしてくださった若い男性の話していることが理解出来なかった。お部屋の掃除をして欲しい旨を伝えたら、何時に出掛けて何時に帰ってくるのか聞かれた。3泊４日の旅でしたので、「いつの事ですか？」と聞き返したらまた「何時に出掛けて何時に帰ってきますか」と繰り返し聞かれた。毎日何時に帰ってくるかなど、旅先だからわかるはすないのにと思うが、それがここのホテルでは重要な事なのだろうか。チェックインの説明の若者に反して、お掃除の方は毎日綺麗にお部屋を整えて下さって、感心した。私が使ったものは、全て綺麗に定位置に戻してくださっていた。
ホテルは松江駅からは歩いて20分位。宍道湖温泉駅からは10分位。バスは本数がないので、待っているのが嫌な方は、タクシーか歩きをおすすめします。ホテルのまわりには食事が出来る所はあまりない。ホテルの近くで食事をしたいのならば、予約しておいた方が良いと思う。行きたいお店はどこも、予約で入れませんでした。
Leisure Self
10/10
Exceptional
21 Aug 2025
???
コスパが良い。スタッフのおもてなしの温かい気持ちが伝わってくる。
Leisure Self
8/10
Excellent
07 Aug 2025
Yoko
朝食は種類も豊富で、しじみご飯とお味噌汁が特に美味しかったです。朝食会場も宍道湖が一望できて、ゆったりとご飯を味わえました。
Leisure
8/10
Excellent
06 Aug 2025
Hideyuki
いろいろな種類の枕の貸し出しがあってよかったです。
Leisure Family
10/10
Exceptional
06 Aug 2025
JUNKO
スリッパのまま温泉のロッカー室に上がったりすり人やフェイスタオルを部屋に忘れた人は温泉の手前で用意されてあるとか案内や注意を掲げて欲しい。
Business_and_leisure Family_with_children
10/10
Exceptional
28 Jul 2025
Sandra Luz
El lugar es ideal, todas las personas que atienden el hotel son super amables. El restaurante tiene una vista maravillosa.
10/10
Exceptional
26 Jul 2025
Tomoko
建物は年季が入ってますがお部屋は清潔でおしゃれなので気に入っています。
8/10
Excellent
24 Jul 2025
yasuhiro
アメニティの品揃えが、とてもよかった。
暑い時だったので、冷感タオルがあって良かったです。
Leisure Family
10/10
Exceptional
24 Jul 2025
Noriko
チェックイン時間前に到着したが準備出来ているのでとはやく部屋に入れてもらえたのが嬉しかった。
近くに飲食店が多々あり　便利だった。
宍道湖前にホテルがあるため散策が楽しめた。特に夕日が湖岸からに見れた。
Leisure Self
10/10
Exceptional
08 Jul 2025
Chun Wai Wilson
The hotel is within walking distance to Shimane Art Museum.
The view of the lake view room is perfect.
Leisure Self
10/10
Exceptional
05 Jun 2025
MITSUYOSHI
今回平日月に宿泊しました。総額11,350円でした。温泉付き、朝食も安いビジネスホテルとは異なり充実していて味もおいしいです。　結論コスパは松江市内1位ではないかと思います。
Business
10/10
Exceptional
03 May 2025
yuka
温泉の質もよく、アメニティも全て揃っていてとても快適に過ごせました！
Leisure Family_with_children
8/10
Excellent
31 Mar 2025
TOMIKO
宍道湖を見ながら朝食が食べられて
朝日の美しい景色にうっとりしました
Leisure Family
10/10
Exceptional
29 Mar 2025
Yasuo
部屋からの景色、大浴場、朝食が最高でした。
Leisure Self
10/10
Exceptional
29 Mar 2025
TETSUYA

まあまあ

バスタブはなく、シャワールームが少し狭いですが、あとはほぼほぼ快適です。フロントの前に喫煙室があるのは、少し驚きました。喫煙者が多いのですね。
Business
6/10
Pleasant
21 Mar 2025
Eishi
本館はドア開閉音が少しうるさい。朝食は美味しい😋
Leisure Family
10/10
Exceptional
01 Mar 2025
Verified traveler

朝食バイキング

朝食バイキングが、とても美味しい！地元の素材を活用し、何を食べても美味しかった！
Friends_and_family Family
10/10
Exceptional
19 Jan 2025
Kiyonori
朝ビュッフェが秀逸至極！
スタッフの気配りも良いですし、大満足の宿泊でした。
Leisure Partner
10/10
Exceptional
02 Jan 2025
YASUHIRO
レイクビューの部屋をとりました。眼下に宍道湖大橋と宍道湖が見渡せしました。夕食はキャンドルでフレンチのハーフにしました。美味でした。何度も利用していますが、ここのしじみの味噌汁は最高です。
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Mika
フロントのスタッフの方の接客態度が素晴らしく、リニューアルされててお部屋も素敵で子供達もリラックスできました！朝食も種類も多く、特産の物もあり、美味しく、景色も良く、言う事なく最高でした。また泊まりたいと思います♪
Leisure Family_with_children
10/10
Exceptional
18 Dec 2024
shigemi
施設が新しく快適でした。朝食も豊富で美味しかったです。
Leisure Family
10/10
Exceptional
12 Dec 2024
Yoshihito
仕事で使いました。立地面等とても満足出来ました。
Business Partner
6/10
Pleasant
08 Dec 2024
Yuzo
部屋の広さは普通、施設全体としては清潔感があり、良いホテルだと思います。
良かった点は温泉と展望フロアでの美味しい朝食です。両方とももう少し広いともっとホテルのウリになると思いました。
Business Self
6/10
Pleasant
27 Nov 2024
'Sakiko
駅前ということで，とても便利が良く，移動するには最適でした．
6/10
Pleasant
24 Nov 2024
sogabe
タクシー予約出来ず
朝食は　朝でも良いですよと言われたので
朝に　朝食を注文したら　断られた
他は　普通ですね
Leisure Partner
8/10
Excellent
23 Nov 2024
Aya
宍道湖を望む景色は良かったです。宍道湖駅からは近いですが、松江駅は遠かったです。
Leisure Partner
4/10
Poor
22 Nov 2024
Junko
館内が暑すぎました。
Friends_and_family Family
8/10
Excellent
21 Nov 2024
shinji
空調設備が部屋で出来ずに暑い

暖房では暑いので冷房にしたかったが出来なかった
Leisure Partner
6/10
Pleasant
13 Nov 2024
MASAKI
松江駅、松江城、宍道湖に近く、清潔な室内で快適でした。
10/10
Exceptional
10 Nov 2024
Keiko
部屋も、部屋から見える景色も綺麗だし、交通の利便性も良し！周辺には飲食店も多く、ホテルを拠点にたくさん楽しめました。
Leisure Family
8/10
Excellent
30 Oct 2024
Kazuko
松江城まで徒歩圏内だし、近くに飲食店も沢山あった。
Leisure Family
8/10
Excellent
21 Oct 2024
kentaro
宍道湖の眺めが良く温泉もあります。
Leisure Family
8/10
Excellent
18 Oct 2024
??
마쓰에성하고가깝고버스정류장하고도가까워요
Leisure Self
10/10
Exceptional
03 Oct 2024
Kumie
大浴場が良かったです。癒されました。
Leisure Family
10/10
Exceptional
28 Sep 2024
Kanako
温泉大浴場があるという事と、朝食やスタッフの対応の評判で選びましたが、どれも期待通りだったと思います。
温泉は少し熱めの湯温がとても気持ち良く、朝食は宍道湖を眺めながら食事できる様に全員が窓を向いた席配置になっていて、並んで食べるのが新鮮で面白かったです。スタッフの皆さんの対応も評判通りでした。
アメニティも充実してましたし、高級ドライヤーの貸し出しも良かったです。自転車のレンタルは今回は叶わなかったんですが、無料で貸し出ししてもらえるのはうれしいですね。
ビジネスホテルの気軽さと温泉旅館のサービスを兼ね備えた宿です。
8/10
Excellent
17 Sep 2024
KENJI
大規模修繕中です
10/10
Exceptional
16 Sep 2024
osamu

松江城に近く宍道湖が見える部屋

リニューアルですか、施設が綺麗でした。無料の自転車レンタルがあり、松江城と周辺を巡ってきました。
Business
8/10
Excellent
09 Sep 2024
UESAKA
部屋が綺麗で湖側だと、眺めがとても良い。
お風呂も綺麗だっま。
スタッフの方々の対応も丁寧で過ごしやすかったです。
Leisure Family_with_children

Location & surroundings

Matsue New Urban Hotel
40-1 Nishicha-machi, Matsue-shi, Shimane, Shimane, Japan

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Matsue New Urban Hotel

65 hotel photos