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Matsue Urban Hotel

Shimane · Japan

590-3 Asahi-machiView location

7.6/10Very good542 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort7.0/107.0
Condition7.0/107.0
Neighborhood8.6/108.6
Amenities7.2/107.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Matsue Urban Hotel

The Matsue Urban Hotel offers comfortable guestrooms with convenient amenities, including complimentary Wi-Fi, cable TV, refrigerators, and private bathrooms. Enjoy a satisfying meal at the onsite restaurant, or grab a quick snack from the vending machine. Buffet breakfast is available daily for a fee.

Additional amenities include bicycle rentals, dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self-parking is available for a charge. Located in Matsue, the hotel is a short drive from Tamatsukuri Hot Spring and within easy reach of attractions such as Mefu Shrine and Ryusyouji Temple.

It's also conveniently located within a 10-minute drive of Lake Shinji and several museums.

Read more about this hotelShow less

With a stay at Matsue Urban Hotel in Matsue, you'll be within a 10-minute drive of Tamatsukuri Hot Spring and Mefu Shrine. This hotel is 0.6 mi (0.9 km) from Ryusyouji Temple and 0.7 mi (1.2 km) from Shirakata Tenman-gu Shrine.

Make yourself at home in one of the 115 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • Property Registration Number 島根県指令松保第101-16
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
    • Self parking fee: JPY 800 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Mefu Shrine 0.6 km / 0.4 mi
Ryusyouji Temple 0.9 km / 0.6 mi
Shirakata Tenman-gu Shrine 1.2 km / 0.7 mi
Lake Shinji 1.5 km / 0.9 mi
Shimane Art Museum 1.6 km / 1 mi
Shinjiko Ohashi Bridge 1.7 km / 1.1 mi
Fumon-in Temple 1.9 km / 1.2 mi
Matsue Jozan Park 2 km / 1.2 mi
Yomegashima Island 2.1 km / 1.3 mi
Matsue History Museum 2.1 km / 1.3 mi
Matsue Horaenya Denshokan 2.1 km / 1.3 mi
Shiomi Nawate Street 2.4 km / 1.5 mi
Senjyuin Temple 2.5 km / 1.5 mi
Matsue Gokoku Shrine 2.5 km / 1.5 mi
Shijimikan Museum 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
Show 12 more facilities & services
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Lift access
  • Luggage room
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Matsue Urban Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Matsue Urban Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLESINGLE • SEMIDOUBLESGL.SD

    Photos are not available for this room type.

    Matsue Urban Hotel

    SINGLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEMIDOUBLE NON SMOKINGDouble or Twin • SEMIDOUBLE NON SMOKINGDBT.SD-NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    Double or Twin SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEMIDOUBLE NON SMOKINGDOUBLE • SEMIDOUBLE NON SMOKINGDBL.SD-NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE NON SMOKINGSINGLE • SEMIDOUBLE NON SMOKINGSGL.SD-NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    SINGLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D

    Photos are not available for this room type.

    Matsue Urban Hotel

    TWIN TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Matsue Urban Hotel

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-2

    Photos are not available for this room type.

    Matsue Urban Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Matsue Urban Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Matsue Urban Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Matsue Urban Hotel

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Matsue Urban Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Matsue Urban Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Matsue Urban Hotel

7.6
Very good
542 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
7.0 /10
Condition
7.0 /10
Neighborhood
8.6 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
SUYUN
該有的都有,櫃檯前的Free table可以拿小點心茶包和面膜,還有迎賓飲料,真的很不錯👍
Friends_and_family Family
10/10
Exceptional
31 Mar 2026
Eiji
Over all quite nice
Partner
10/10
Exceptional
12 Feb 2026
JIWON
部屋は清潔で、アメニティが充実していました。朝食も種類が多く美味しかったです。
Self
10/10
Exceptional
03 Dec 2025
REIKO
客室はきれいでした
スタッフの対応も大変良かったです
朝食のバイキングもメニューが豊富で、美味しかったです
アメニティも充実していて、選ぶのが楽しかったです
Friends_and_family Family
6/10
Pleasant
01 Feb 2025
Nao

いつも楽しみ

最近月一度ほど利用してました。2人の時や1人のときも。今回は予約がギリギリだったからか2人で泊まるにはキャリーケースを開けたら通路がなくなる、扉があかないなど手狭に感じるお部屋になってしまいました。備え付けの冷蔵庫は開けると異臭がし、しばらく室内ニンニクキムチのような臭いが充満しました。
とはいえ、また利用すると思います。
アメニティサービスと朝食が好きです。
Business Partner
6/10
Pleasant
12 Nov 2024
Bo
Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Self
10/10
Exceptional
09 Oct 2024
Verified traveler
部屋もトイレも清潔で全体的に満足です。少しのアメニティも利用できます。朝ごはん美味しかったのでおすすめします。
Self
10/10
Exceptional
15 May 2024
Todd
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Business Partner
2/10
Poor
03 Jan 2024
Junko
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!
Leisure Self
10/10
Exceptional
15 Nov 2023
Curtis
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Leisure Self
10/10
Exceptional
28 Jul 2023
TINGTING
very good
Business_and_leisure Self
10/10
Exceptional
07 May 2023
Osaka
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
10/10
Exceptional
22 Dec 2022
Shinichi

朝食重視の人はいいです

建物は新しくありませんが、室内は清潔で気持ち良かったです。チェックイン、チェックアウトも簡単で良いです。
朝食はビジネスホテルの中では豊富で素晴らしいと思いました。
気になるのは1つだけ。ドライヤーのコンセントがあるところに鏡がなかったのがちょっと不便でした。
Business
10/10
Exceptional
20 Nov 2021
rie

ありがとうございました。

フロントの方の対応がとても良く親切で、とても ありがたかったです。
また、アメニティーの数も多く 不便無く泊まることができました。 

部屋は 広く 綺麗で 低価格でここまで
配慮して下さると、次にまた泊まりたいと 
思うのが人の心理なのか? 
お友達と次の出雲もここで決まりだね。って帰ってきました。 
ほんとに 感謝です。 

ありがとうございました。
Friends_and_family Friends
6/10
Pleasant
15 Nov 2021
Masayuki
The location was good. It’s just in front of Matsue St.
But the facilities were old. The room was small. If you’re a traveler who thinks “hotels are just places to sleep”, It’ll be good enough.
Leisure Self
10/10
Exceptional
28 Jul 2021
Verified traveler
Good breakfast and kind staff
Leisure Self
10/10
Exceptional
16 May 2021
Karla

Free bike rental

Professional staff, breakfast buffet is delicious, plus you can travel around the city with their bike.
Partner
6/10
Pleasant
28 Nov 2020
Verified traveler
The reception section seems had been renovated but everything else, elevator, parking lot, the building, the room, and hallway are very old. There are relatively big and obvious dents on the pillow and sheets. The room I had supposed to be non-smoking but it smells like smoking room. In addition, limited parking. The breakfast is nice though.
Leisure Self
6/10
Pleasant
21 Dec 2018
Jimmy
Very close to the station but an old hotel, a little rundown and nothing special. I must have missed the onsen in the photo shown here - it wasn't mentioned on any of the hotel literature and the staff didn't say anything about it.
8/10
Excellent
11 Oct 2018
Paul

Great breakfast

Great breakfast
Family
10/10
Exceptional
14 Jun 2026
AIRI
きれいな客室で、アメニティバーも充実しているので、過ごしやすいです。
Family_with_children
6/10
Pleasant
22 Feb 2026
平安山
接客やサービス等良かったです。清掃はいらないのが逆に気を使わないで済むので助かりました。
他ビジネスホテルに比べて、居室がやや狭い印象です。また、エアコンから異音が聞こえることが多かったように思います。コスト削減のために一括管理なのは全然いいのですが、暖房がちょっと暑いけど消したら寒いみたいなときはちょっと不便に感じました。 
Self
6/10
Pleasant
21 Jan 2026
?
部屋の設備、掃除等が出来ているのは当たり前。
社員の接客態度は普通。
益々の向上を。
Leisure Family
6/10
Pleasant
23 Dec 2025
kazuhiro
特になし
8/10
Excellent
07 Dec 2025
???
客室はリニューアルされていて設備も新しくきれいだった。
8/10
Excellent
07 Dec 2025
Michel
Personnel très gentil, proche de la gare
Partner
8/10
Excellent
05 Dec 2025
atsuhiro
特になし
Leisure Self
8/10
Excellent
25 Nov 2025
Tamami
客室も綺麗で職員の方の対応も丁寧でした。
ウェルカムアメニティもたくさん用意していただき、お水ももらえました。一泊だけでしたが、満足しています。
Family
10/10
Exceptional
23 Nov 2025
Masataka
スタッフの方々の対応が
8/10
Excellent
23 Nov 2025
takayuki
部屋も綺麗で静かで良かったです
Business
10/10
Exceptional
10 Nov 2025
ryoko
従業員の対応が親切で、くつろげるホテルでした。ありがとうございます!また行かせて行きます!
Leisure Family
8/10
Excellent
05 Nov 2025
??
丁寧な対応していただきました
Leisure Family
8/10
Excellent
03 Nov 2025
Junichi
ベッドが大きくくつろげました
10/10
Exceptional
27 Sep 2025
Shou
停車場有限要早一點來,不過附近也有便宜的停車場,房間大,附近方便,離松江站很近
Leisure Partner
6/10
Pleasant
13 Sep 2025
sihnichi
空調の音が気になった。
Leisure Family
10/10
Exceptional
14 Aug 2025
Kazutaka
ホテル自体は古いですが部屋は改装して新しく、快適に過ごせました。また朝食はお蕎麦などもあって、とても美味しかったです。
Leisure Family_with_children
8/10
Excellent
12 Aug 2025
Atsuki
駐車場は案内された街のTimes利用だったが、少し離れた場所。
Leisure Family_with_children
8/10
Excellent
02 Aug 2025
Yoshio
良かった
8/10
Excellent
23 Jul 2025
tomohiro
綺麗で良かった。
また泊まりたい
10/10
Exceptional
19 Jul 2025
kanako
こども2人連れていきましたが、とても親切に対応して下さいました。
10/10
Exceptional
19 Jul 2025
Kazuya
快適でした。
8/10
Excellent
13 Jul 2025
Akiko
部屋はとても狭かったですが、コンパクトで綺麗で、清潔感もあったのでひとりの宿泊のみの利用には快適でした
Leisure Self
6/10
Pleasant
15 Jun 2025
taian
沒有意見。
Leisure Family
8/10
Excellent
16 May 2025
Tetsuhiro
ホテル周辺に観光名所があり、駅へのアクセスもとても良いです。
Leisure Family_with_children
8/10
Excellent
22 Apr 2025
Nao

今回は2泊

二泊しました。松江周辺で手ごろかつきれいで駅近く助かります。朝ご飯は節約で付けませんでした。室内は大きいエアコンがありますが、泊まった503の部屋は吹き出し口が埃だらけで、喉と鼻がやられてしまいました。
日曜からだったのでもしかしたら部屋をアップグレードしてくれたのかな、ベッドが広く過ごしやすかったです。
ドリンクサービスもアメニティもいつも楽しく嬉しく選びんでいます。またお世話になりたいと思います。
Friends_and_family Family
10/10
Exceptional
19 Mar 2025
SHIGEAKI
ツインルームを利用しました。部屋が広く、従業員の方もとても親切でした。
Leisure Partner
8/10
Excellent
13 Jan 2025
???
駅から近くて便利。アメニティの種類がたくさんあり助かった。ホテルの方は親切。
ただ、お部屋の天井にあるエアコンの送風部分が黒カビで覆われていて不衛生。一度も掃除してないのではないかと思うくらい汚い。そこから風が出てると思うと、、、
加えて、お風呂場に入ると下水のような臭いがする。
お部屋は可愛かったです。
Leisure Self
8/10
Excellent
22 Dec 2024
kunio
駅からも近く利用しやすいと思いました
Business Self
8/10
Excellent
14 Dec 2024
RIKA
立地が良く楽しめました!
10/10
Exceptional
07 Dec 2024
AKINORI
お風呂とトイレが普通のユニットバスでしたが、それ以外は広めのお部屋で快適でした。
レンタサイクルも宿泊者は無料で、観光もしやすく良かったです。
Business_and_leisure Self
8/10
Excellent
14 Nov 2024
???
駅が近く食事も良かった。
Leisure Family
6/10
Pleasant
29 Oct 2024
Verified traveler
チェックin、outが機械で行うタイプで
簡単、ゴルフ場と同じ。
ホテルの駐車場が満車だったので公営に駐車出来たが、公営の方が広いのでよかった。
部屋に入るとベットの上にはパジャマが置いてあったが、ベット下に脱ぎ捨てられたパジャマがあった。
前の人のモラルの問題もあるが、床掃除で絶対に気付くはず。床掃除ややらない?
これは嫌な気分。
Friends_and_family Family
6/10
Pleasant
27 Oct 2024
Noriyasu
ベッドと浴室が清潔でした。
Business Self
6/10
Pleasant
27 Oct 2024
Kazuhiro
旧館は、駐車場が一階で、そのエレベーターからだれでも客室へいけて、防犯カメラもない。
昭和のビジネスホテルだと割り切れば問題ない。

Leisure Self
4/10
Poor
18 Oct 2024
Hiroko
上の足音が酷く聞こえて 夜中、朝方と騒音で眠れず またカビ臭い、湿気が酷い、照明位置悪い、鏡が小さい、エアコンがベッドまで届かないとストレスが沢山ありました。
6/10
Pleasant
14 Oct 2024
Hiroyuki
駅には近くて良いが飲み屋街からはちょっと距離がある
Leisure Self
8/10
Excellent
12 Oct 2024
Verified traveler

駅に近く価格に魅力

省力化しながら、宿泊客の満足を得るようによく考えていると思った。
駅から近く便利な環境にある。
Business
8/10
Excellent
06 Oct 2024
Noriaki
駅に近く便利でした。
Leisure Partner
8/10
Excellent
14 Sep 2024
Verified traveler

Good economy hotel

The hotel would be the most economical one with good price and relatively OK conditions: small room, less controllable air conditioning, half-baked renovations with obviously tired bath unit.if you are OK with those, this must be a good choice. At least I was OK.
Business
8/10
Excellent
07 Sep 2024
NANAKO
オシャレで綺麗なホテルでした
Business_and_leisure
8/10
Excellent
02 Sep 2024
Tadahiko
次に機会があれば再び訪れたい。
Leisure Self
4/10
Poor
18 Aug 2024
HARUMI
とにかく、ツインでセミダブルベッドの部屋でしたが、バスルーム、トイレが狭すぎです!
Partner
4/10
Poor
16 Aug 2024
????
2号館に宿泊!
エアコンやいろいろな騒音が気になりました!
Leisure Partner
8/10
Excellent
12 Aug 2024
saburou
初めての松江でしたが駅からも近く、食事所も多くお世話になりました。
4/10
Poor
12 Aug 2024
Chimi
部屋の内装設備は綺麗だった!
スタッフの方の対応もとても親切で良かったです。
Leisure Family_with_children
8/10
Excellent
11 Aug 2024
KIKUKO
思いのほか部屋は快適!
お風呂やらトイレも清潔です。
アメニティも充実したます。
Leisure Family
6/10
Pleasant
07 Jul 2024
Kazumi
工事中だった。
Business Self
6/10
Pleasant
29 Jun 2024
Motoko
バスルームが狭く、バスタブが小さいので、足を伸ばすこともできず残念だった。
バスルームに入るのに段差が大きく、とても使いにくかった。
アメニティの種類が多く、色々楽しめた。
JRの駅から近く便利だった。
レストランが工事中で、利用できなかったのが、残念だった。
Leisure Friends
4/10
Poor
04 Jun 2024
Keisuke
外壁塗装工事中で部屋からの見晴らしも悪く、窓も小さく、部屋の中で息苦しさを感じた。
Business
8/10
Excellent
25 May 2024
Katsuyuki
夕食の店、お土産店が近くにあり便利。ホテル内のレストランでの朝食バイキングが種類も豊富で美味しかった。
Leisure Family
8/10
Excellent
13 May 2024
HI
初めて泊まり、良かったです。松江市の味を食べて美味しく忘れません。
Leisure Family
8/10
Excellent
06 May 2024
TAKESHI
朝食も選択肢が多く、ホテルも清潔で良いと思います!
Leisure Family
8/10
Excellent
05 May 2024
Hiroyuki
駐車場の収容台数が少なかったが、近くにタイムズがあってよかった
Leisure Family_with_children
8/10
Excellent
03 May 2024
KIMURA
隅々まで掃除されていてとてもキレイな部屋でストレス無く過ごさせてもらいました。
朝食も美味しく頂きました。

駐車場がすぐに満車になる点が不満でしたね。
近くのパーキングに停めなければいけなかったです。
Partner
10/10
Exceptional
30 Apr 2024
Masateru
いつも使っています。とてもよいです。
Leisure Self
8/10
Excellent
29 Apr 2024
NORIYUKI
松江駅から近く便利でした。
Leisure Family
8/10
Excellent
28 Apr 2024
Karl
泊車不方便
Leisure Partner
6/10
Pleasant
22 Apr 2024
Masao
工事をしているフロアがあったせいかもしれませんが、禁煙室にもかかわらず、喫煙室のようなにおいが気になりました。
Business_and_leisure Self
8/10
Excellent
18 Apr 2024
??
駐車場の出入りがし難いところがある。
6/10
Pleasant
12 Apr 2024
Kaoru
朝食はとても満足。 清潔さも良い。 バスタブが狭くカーテンがくっついてくるのが困る。 寝巻きのボタンがとれたままで 繕ってない。駅近で便利。

紹介していただいた炉端かばはおすすめではない。
Leisure Self
8/10
Excellent
12 Apr 2024
koji
チェックイン、チェックアウトが機械でスムーズにできたのでよかった。
Business
8/10
Excellent
10 Apr 2024
Minoru
駅に近いし飲食店も近くて便利です。
Business Self
8/10
Excellent
08 Apr 2024
Kazumi
口コミ済
6/10
Pleasant
07 Apr 2024
Mitsuko

一人旅松江で

隣の部屋の音が気になってしまった。
でも、アメニティは色々あって助かりました。
バックとか足のリラックスシートなど、疲れていたので嬉しかったです。
朝の食事はビッフェで、お手頃で色々種類があって美味しかったです。
Self
8/10
Excellent
02 Apr 2024
Kazumi
新しくできたであろうライブラリーがキレイかつマンガも豊富でドリンクもあり非常に快適。建物自体が古いので客室、ユニットバスなどはやむを得ない状態だが改装しているので期待は持てそう。
8/10
Excellent
27 Mar 2024
RIE
景色が良かった
Business Self
4/10
Poor
24 Mar 2024
Verified traveler

想像よりボロボロ

部屋の中の壁や椅子がかなりボロボロ
ユニットバスも汚い
廊下を歩く音や話し声は部屋の中まで聞こえる
8/10
Excellent
17 Mar 2024
shigeru
接客が良かった 
朝食のテイクアウトが良かった
Leisure Family
6/10
Pleasant
08 Mar 2024
UMEDA
朝食のブュッフェは満足でした^_^
Leisure Self
6/10
Pleasant
07 Mar 2024
kazuhiro
エアコンの騒音が、気になりました。
Leisure Friends
8/10
Excellent
03 Mar 2024
junji
お世話にまりました。
10/10
Exceptional
01 Mar 2024
Akihiro

友人との飲み会の日

はじめ機械でチェックインしようとしてトラブリましたが、すぐ対応してもらえてなんのストレスも感じず、快適に泊まれました。ありがとうございました。
8/10
Excellent
26 Feb 2024
ひろみ
ベッドは良かった。
お風呂トイレの古さが気になった。
料金からいくと納得。
10/10
Exceptional
16 Feb 2024
ryo
スーツケースを預けることができたので身軽に観光できました。
Leisure Self
6/10
Pleasant
10 Jan 2024
DAISUKE
壁や扉が薄くて、隣室のイビキや廊下の足音が聞こえてくる。
朝食は7:30に行ったら焼魚の切り身が品切れで、肉や揚げ物、カレーぐらいしかご飯のおかずがなかった。
…値段相応、といえばそれまでですが。
Business Self
8/10
Excellent
21 Dec 2023
だいすけ
サービスは良いが、施設が古めの印象です。お風呂、トイレが汚く、女性の方には辛いかなと感じました。
Business
6/10
Pleasant
09 Dec 2023
Tomohiko
外観は古い
Leisure Self
10/10
Exceptional
07 Dec 2023
Verified traveler

ビジネスでの出張に最適

スタッフのみなさまは大変丁寧にご対応頂きました。
駅に近いですし、たまたまですが、今回の仕事先にも近く使いやすいホテルだと思います。
ビジネスで使うには最適と思います。
Business Self
8/10
Excellent
27 Nov 2023
EMIKO
スタッフさんの接客が良かったです。レストランの方がいい感じでした。
Leisure Self
4/10
Poor
25 Nov 2023
TOSHIRO
旅行予定日まで間がなく予約が遅れたため喫煙可の部屋を取らざるを得なかったのだが、あまりのタバコ臭に気分が悪くなった。部屋も不潔で、壁はヤニで黄ばんでおり、カーテンは黒ずんでいる。東南アジアの安ホテルのようだ。いくらスモーカーでもあの部屋のにおいは耐えられないのではないか。

仕方がないので消臭剤を駅前で購入して設置したところ、タバコ臭はたちどころに消えた。

部屋のにおいは費用をかけなくてもある程度は解決できる。サービス業ならこういうところにもちょっとは気を使ってほしい。

朝ご飯はおいしかったです。
Leisure Family_with_children

Location & surroundings

Matsue Urban Hotel
590-3 Asahi-machi, Matsue, Japan

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Matsue Urban Hotel

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