Name: La Quinta East Deerfield Beach - Boca Raton
Address: 351 W Hillsboro Boulevard, Deerfield Beach, 33441, US

4/10

Poor

14 Jul 2026

Dakota

The nicest thing I can say about my experience was that I didn't have to sleep outside.

Business

6/10

Pleasant

13 Jul 2026

Eli

I was surprised by the screen that greeted me at the reception, but it was cool. The problem was that there were no towels in the room and the bathrooms were not that clean and there was no one to turn to.

Self

2/10

Poor

13 Jul 2026

Farah

2/10

Poor

13 Jul 2026

John Allan

The people who run this hotel are the worst of the worst. DO NOT STAY HERE.

They ripped me off by not working with E. to modify my stay dates even though E. verified there were rooms available for the new dates I needed. Not good people. I hope ur greed was worth losing a lifetime customer with the LA Quinta chain.

Self

2/10

Poor

11 Jul 2026

Mario C

Horrible place, mold in the rooms with light not working. It looks like a horror house instead of a hotel.

Partner

4/10

Poor

11 Jul 2026

Marie

Rooms smelled peeling paint chip. The pool was filled with leaves. Breakfast was supposed to be included but the sign said I under renovation. Would not recommend this place

Partner

10/10

Exceptional

11 Jul 2026

Nadia

The staff was amazing. The room was clean. A little cheap but hey you get what you pay for. Stayed a few days and had zero complaints. Quiet clean and attentive staff. Pool wasn’t super clean but other than that 10/10

Partner

6/10

Pleasant

07 Jul 2026

Veronica

Shortage on towels

Family_with_children

2/10

Poor

06 Jul 2026

Monique

This experience was horrible...got bed bug bites...will never stay there again. The hotel was moldy...the bed moldy...not impressed at all.

2/10

Poor

05 Jul 2026

CHRYSTELLE

I was really disappointed with my stay. The bathroom has mold all over it, and there's also mold covering the air conditioning unit. That's not only disgusting, but it's also a health concern.

To make things worse, there wasn't a single person at the front desk. Instead, you're greeted by a robot. When I asked why there wasn't anyone there, I was told, \"That's the new technology, get used to it.\" I couldn't believe that was the response.

I expected a clean room and basic customer service, but unfortunately, I got neither. This experience has been extremely frustrating, and I hope the hotel takes these issues seriously.

Family_with_children

4/10

Poor

05 Jul 2026

andrew

No fridge ice machine in separate buildings. Rusted springs coming out of mattresses. Surprised Wyndham put their name on this.

Self

10/10

Exceptional

28 Jun 2026

ALAN

Very clean room
Very well Air conditioning

Self

2/10

Poor

27 Jun 2026

Krista

Live bugs in the room. Clogged shower drain. Poor lighting. Dirty walls. Missing hair dryer. Only one bath towel. No live staff around and no one answering the phone. No breakfast. Need I say more? If we had not come to our room so late in the evening we would have definitely found another place to stay for the night. Company refused a refund.

Partner

2/10

Poor

26 Jun 2026

Damani

Don't accept Apple Pay. It's cheap so you get why you pay for. Front desk was giving us

4/10

Poor

21 Jun 2026

Rachel

I liked that the staff was attentive and friendly. With that being said, our room smelled like mildew and old cigarettes, the windows was broken, we were only provided 2 towels for 3 guests. Also, breakfast was unavailable and we were not informed prior to our stay. With that being said, the staff did correct the towel issue by allowing us to grab more and we did not complain about the other issues as we had little hope a new room would be any better.

Family_with_children

2/10

Poor

21 Jun 2026

Christina

I rarely leave negative reviews, but this was by far the worst hotel experience I've ever had. Upon arrival, there were police outside the property, which immediately made us uneasy. We checked in and were assigned a room, only to haul all of our luggage up two flights of stairs and discover that the room had clearly not been cleaned. There were flies buzzing around, dirt throughout the room, and sheets and towels were thrown around as though housekeeping had never even stepped into the room. It looked like no one had stayed there in weeks. After carrying all of our belongings back downstairs, the front desk employee handed me another guest's ID without verifying my identity, which is a serious privacy and security issue. We were then assigned a second room, but immediately upon entering we were overwhelmed by a strong mold odor and knew there was no way we could stay there. At that point we requested a refund and had to spend the next couple of hours trying to resolve the situation and find another hotel, which took a significant amount of time out of our vacation. Thankfully, we found accommodations elsewhere. The condition of the rooms, the lack of cleanliness, and the security concerns surrounding another guest's identification being handed to me make this a property I cannot recommend. I would strongly advise future guests to look elsewhere.

Partner

2/10

Poor

20 Jun 2026

Janiel

No vallan !!

Self

2/10

Poor

15 Jun 2026

Pamela

This property is outdated and not the most appealing place to stay. The room smelled like mildew, the baseboards were falling apart, the mirror was cloudy, the a/c wasn’t cold enough, and the outside appearance wasn’t clean. The sidewalk, elevator and stairs were dirty and the garbage can outside was spilling over with trash. When checking in, you speak to a representative that’s on a screen, there’s no actual human working at the desk. I’ve never experienced a stay like this. I was tired from a long drive but I obviously made the wrong choice to stay and rest.

Self

6/10

Pleasant

13 Jun 2026

CARMEL

no hay recepcion solo una maquina virtual te atiende!no dan desayuno y piden disculpas por ello es mas facil colocarlo en su portal como hacen otros hoteles no damos desayuno es mas claro y informativo ,haganlo!tampoco dan o proporcionan toallas tomar en cuenta quien lea estas recomendaciones ...hay que llevar nuestras propias toallas para el bano por mas que las pedi el primer dia nadie no me dieron ninguna con cara que de sorprendidos bueno la maquina virtual con la que hablas !pero no me dieron ninguna al segundo dia de estadia tambien fui a pedir y nada no me dieron nada ,nada!ni me proporcionaron ninguna se la pides a un operador que funciona como recepcionista ya que no hay recepcion como tal solo una maquina virtual! se la pedi a la camarera y sorpresa no hay tollas en un escritorio de la recepcion tienen un hoja para que anotes tus necesidades y me anote pidiendo toallas nada no sirvio de nada!jajaja.me he dado cuenta que hoy dia los hoteles con la ridicula respuestas que estan en restaurancion o en remodelacion tienen la escusa perfecta para no dar un servicio determinado y con eso se dan una escusa perfecta!que tristesa me da por que el hotel como esta bastante aceptable ..recomendacion no enganen al publico digan las cosas o coloquelan en el portal y mas sincero.
There's no reception, just a virtual machine that attends to you...!! They don't serve breakfast and apologize for it.They also don't give or provide towels, so take note if you're reading this advice...

Self

8/10

Excellent

10 Jun 2026

Thierry

Great hotel for the price..you get what you pay for quiet nice pool and excellent friendly staff I you don't want to brake your wallet for a few nights this is the place to stay
Keep up the good work
The only bad part they run out of coffee one day but beside that all good
Thierry Smits

Self

6/10

Pleasant

09 Jun 2026

Joe

The room was relatively clean. The outside and lobby is pretty gross. They are supposedly renovating at least that’s what the sign said as to why they aren’t offering breakfast even though on the site it is advertised. I didn’t see any signs of renovation though. I was given a bath mat for a towel and 2 conditioners and no shampoo, which I didn’t realize till I was in the shower. If your looking at price only, then it is what it is. I don’t think I’m staying here again. I’ll spend more and get something more than a bed

Self

2/10

Poor

07 Jun 2026

Robert

check in was problematic. No staff on premises that we saw, everything was done through a terminal which wasn't scanning properly. 20 minute long process. Got our room number and were left to figure out which building it was in. The room had a musty smell. I pulled back the sheets and found two dark smudges, not sure if they were just stained or not washed. The bathtub was (I think) clean but badly stained. The property is definitely in need of some upkeep. Pool was dirty.

Partner

2/10

Poor

06 Jun 2026

curtis

The bathtub was so stained that I refused to take a shower in it. It was one of the nastiest places I’ve ever stayed, and I had a smell in the room.

Self

10/10

Exceptional

06 Jun 2026

Zackary

The staff is so very nice. Thank you for everything

Self

2/10

Poor

05 Jun 2026

Anel

They’re 100% scammed, I was choose 2 bed room per 71 dollars tax include then you there they said “ oh we don’t have you room, so we can offer 1 bed room because that’s only were we have, after that they found 1 room as same were I booked but now you have to pay 120 dollars per this room. Are you kidding me ? That’s what’s happened there guys

Partner

2/10

Poor

04 Jun 2026

Özcan

Not clean , smell very bad. No towel no water . Ac not good

Self

10/10

Exceptional

04 Jun 2026

Julia

Ok great price

6/10

Pleasant

04 Jun 2026

John

This place is in need of massive renovations. From rust on the door jams to peeling wood to ancient tubs, this is certainly not an attractive place. Perhaps that is why check in is done remotely.

Family

2/10

Poor

01 Jun 2026

Richard

The TV service didn’t consistently work. There was no breakfast as advertised, and there was no one at the desk at most times.

Family

4/10

Poor

01 Jun 2026

Jalal

am writing to express my disappointment with my recent stay at your hotel.

I checked in around 1:00 AM and immediately found several issues with my room. The TV was not working, the bathtub was dirty, there was only one towel provided for a three-night stay, the coffee maker was missing essential parts, and the air conditioning unit was extremely loud.

I attempted to contact the front desk that night, but no one answered. The following day, I went to the front desk only to find no staff present, just a video monitor assisting guests remotely. After waiting a long time, I was told that the TV could not be fixed until a technician arrived the next day. When I requested additional towels, I was directed to an empty cabinet and told that none were available.

I find it unacceptable that basic amenities such as a functioning television, adequate towels, a working coffee maker, and a clean bathroom were not provided. Equally concerning was the lack of available staff and the repeated inability to resolve simple guest concerns during my stay.

I respectfully request that management review this matter and consider appropriate compensation for the inconvenience I experienced.

Sincerely,

Self

2/10

Poor

31 May 2026

Nicolas

Sheets were dirty, Tub was dirty, there was a roach on the floor and wall. And of all things, a bee was able to fly around the room. I’m on the top floor as well. The AC was perfect but that seemed to be the only good part about the room. On top of this, there are no receptionist up front but only a virtual person in the front lobby. When there’s a lot of people trying to check in and the line starts to go out of the door, just for the person on the screen to be disrespectful and impatient with the customers, that makes people not even wanna stay there anymore. Only reason they got my money is because they were the cheapest by only a few bucks. I’d expect a little bit of effort at least. I’m not even sure if they had room service because no one came to the rooms.

Partner

2/10

Poor

27 May 2026

Justin

Dirty, unmaintained, and inhospitable.

4/10

Poor

24 May 2026

Daniel

Room Fairly clean,only one big towel and 3 pillows,the carpet is disgusting and had a smell and ther worse part is the people that stays there,make.lost of noise ,drunk,smoking outside, if you are only staying for 1 night is okay but not for a long stay

Partner

6/10

Pleasant

22 May 2026

Dennis

I didn’t have any towels or washcloths in the room. Luckily I had a set in my car. The room was clean, but the carpeting was filthy as I found out after walking around barefoot for 15 minutes. Other than that it was ok.

Self

6/10

Pleasant

22 May 2026

David

Stay was cool, mirror was dirty, hidden quiet area for a quick get away trip.

Partner

6/10

Pleasant

21 May 2026

Raphael

Need to get the the tv to working

2/10

Poor

20 May 2026

Rigot

That’s the worst hotel ever . I would never encourage people to go there. The guy gave me a key when I opened the door garbage all over the place . The room wasn’t ready and I told him I m not staying he said they will give me a refund never get any refund.

Self

2/10

Poor

19 May 2026

Bryan

Dirty room , no person at check in….

I was told that I was not allowed guest at night ? Never in my life have I heard that before.

Self

4/10

Poor

18 May 2026

Judy

AC did not work/cool. No customer service.

Partner

2/10

Poor

16 May 2026

Tyuann

There was a used condom in my room when i walked in the room the mirrors were dirty they said free breakfast none at all I will not ever stay there again

2/10

Poor

15 May 2026

Joni

Upon arrival,noone at front desk, just a kiosk. The TV wouldn't turn on. Received a welcome text inviting me to respond with any issues. I sent 3 texts re TV not working and no response. I had to walk to lobby to the kiosk and get another room. The room was filthy, screws on front door lock were not installed properly and coming out, smoke detector hanging from wall, lamps were chipped, shower was rusty and watr nozzles weren'tworking, random people knocking on my door at 2 am, police arrived soon after and this happened both nights and the A/C wouldn't cool the room.

Self

4/10

Poor

14 May 2026

Peter

I was very disappointed with this property carpet old. The lock was broken on the door. There was no towels lightbulbs were out. They advertised free breakfast. There was no free breakfast. I could keep going on. I would never stay at this hotel again.

Self

4/10

Poor

13 May 2026

Julio

Air didn’t work! A lot of people smoking in the stairs and trash out there

4/10

Poor

12 May 2026

Mary

Breakfast was advertised but when we got there, it said, remodeling, so no breakfast. No remodeling in site. The front desk staff was in a computerized kiosk so don’t expect any personal help. The pool was turning green and there was a towel at the bottom and a can and lots of leaves floating in it. The carpet was very dirty ( the beds were clean) the tub was old and stained and had 2 different old mismatched handles. Too many pot smokers there. Go somewhere else. One lady called the police because she wanted to be switched to a cleaner room and they wouldn’t do it. I can’t believe this is a Wyndham Hotel!

Family

4/10

Poor

08 May 2026

Sheila

There was no microwave in the room although it was advertised. No clean towels were provided during my stay nor the room clean. The coffee maker did not work.

Self

2/10

Poor

08 May 2026

Dayne

Room was very stink Ac no work as you enter the room is as if you want to vomit

Partner

2/10

Poor

08 May 2026

Jaquon

Room was very bad maintained. Very old and musty look/feeling.

Self

2/10

Poor

07 May 2026

Sara

Staff was cool, but room wasn’t cleaned at all, they only made the bed and that’s it.

Self

2/10

Poor

06 May 2026

Lukas

Horrible

8/10

Excellent

05 May 2026

Hugues

Ok

2/10

Poor

04 May 2026

Rose

No breakfast but advertised as free breakfast.

$100 room deposit required but not advertised

Room was not safe. Door hinge lock did not work.
I had to barricade door with room furniture to ensure my safety. Poor lighting in parking area.

Room phone had no phone cord to plug into wall. No way to communicate with front desk or call for help.

Room was not clean, stains on carpet, moldy room smell, furniture was in poor condition. Dresser drawers (4 of 6) did not open

Palmetto bug in bathroom.

I do not recommend this hotel.

Self

4/10

Poor

03 May 2026

Eduardo

Room was smelling moldy and wet carpets. Some mold in the bathroom and the check in was with an online totem which was awkward. There were no towels and it took almost one hour until get it someone to give us the towels.

4/10

Poor

02 May 2026

Richard

The room had a mold, mildew smell the air conditioning. I cannot turn the temperature up. The sheets felt damp, and when I checked out, it looked like the desk clerk had been sleeping when I came up to the front desk.

Self

8/10

Excellent

29 Apr 2026

Carlos

Front desk definitely needs improvement

Self

6/10

Pleasant

29 Apr 2026

Ricardo

Old furniture, room needs to improve

Family_with_children

2/10

Poor

26 Apr 2026

Filipe

The room was dirty. Amenities did not work switched the rooms two times however felt dirty and unsafe.

2/10

Poor

21 Apr 2026

Yazmin

The staff was horrible they constantly disactiviated your card to get into your room. There was no breakfast and the bathroom not up to date and the bathroom leaking once you take a shower and the floor is wet.

Self

2/10

Poor

18 Apr 2026

Mark

This place is a living HELL. The front desk clerk cancelled my prepaid room through hotels.com.

4/10

Poor

17 Apr 2026

Audrae

What to say about this place? Well, the bathroom lights worked and only one room light worked sort of. My TV barely functioned and the mattresses were funky. As for the general vibe of the place, I’d say it’s classic rundown drugged, and vibe. The photos of the place are definitely misleading.

Self

2/10

Poor

12 Apr 2026

Michael

The room had a mildew smell and the room wasn't very clean and breakfast wasn't available as promised by the web page amenities

Partner

2/10

Poor

30 Mar 2026

anita

air conditioning okay did not use pool room only cleaned once every 3 days, no free breakfast, bulbs out in room very dark live staff very rarely there. communicate thru zoom in lobby not very satisfactory.

Partner

2/10

Poor

29 Mar 2026

Margaret

The bathroom was dirty. The tub wad awful and the shower curtain wasnt clean. The elevator was in poor shape. Bed was clean but the furniture was old and beat up. The grounds werent taken care of.

Partner

2/10

Poor

26 Mar 2026

Michael

Found 2 bugs in the room, stains in the bathtub, terrible virtual remote check in, no extra pillows available in the entire hotel, poor breakfast of bag of junk food, overpriced, worst experience I ever had

Family_with_children

2/10

Poor

25 Mar 2026

Brian

No housekeeping during 4 nights stay. Broken TV screen, broken mini fridge. Informed the person at guest desk who said he will send up housekeeping and maintenance, nothing. Nobody ever came. Overall the place is very unclean. Will never return or recommend anyone to this place.

4/10

Poor

22 Mar 2026

Timothy

Very run down.

Self

4/10

Poor

22 Mar 2026

PETER

Pool was dirty, main lobby smelled like wet dog, our room had one towel for 2 people, stains on the floor and the room smelled itself , mini fridge was broken and leaked on the floor, toilet moved every time you sat on it, no maid service was at our door in the 5 days we were there.very poorly managed and handled, I will never stay at this hotel again.

Family

4/10

Poor

14 Mar 2026

robert

Tired motel. Room had a noisy air conditioner that didn’t truly cool the room. Old bathroom. Only two pillows on the bed, most rooms we stay have four. Went for ice and the ice machine looked like it hadn’t been working for some time. Breakfast was a big joke. They literally handed us a brown paper bag with a packaged muffin and a bag of potato chips. Yeah- potato chips for breakfast.
Avoid this dump

Partner

2/10

Poor

13 Mar 2026

Donna

The pool was closed. I asked can we just sit around the pool and not go in. The woman said no. The shower flooded the bathroom. We were suppose to stay 2 nights after the 1st night i received a txt saying we can check out early. I said we have a 2 night stay. They said no. I have proof. We left. Now trying to get our money back.

Partner

2/10

Poor

11 Mar 2026

Theresa

Room smelled like mold, rug was filthy so I put towels on the floor to walk on. I was told there was breakfast at 7 AM. There was nothing and at 7:10 given a brown bag with chips and a Hostess muffin. I would this property. I felt like I needed a shower after being there!

Self

4/10

Poor

10 Mar 2026

Cristian

Nice staff, nice ocean view

Partner

2/10

Poor

07 Mar 2026

Camillo

The rooms were not cleaned daily.
Fresh towels had to be requested everyday.

Self

2/10

Poor

02 Mar 2026

Myra

This was the most disgusting hotel I have ever stayed in. There is no signage on the building indicating it is a LaQuinta, and there were no employees on site. We had to check in through a computer screen, and our keys were delivered through this machine.
The room was filthy, musty, and smelly, and there was mold all over the bathroom. The shower and tub were too disgusting and moldy to use.
The inside of the closet door was wet, and water was leaking inside the closet.
The floors were absolutely filthy!!!!
The full length mirror looked like feces was splashed on it. It was so disgusting!! All wall art had been removed, but screws and nails were left on the walls.
I would have left, but we were unable to find other accommodations.

Friends

4/10

Poor

01 Mar 2026

Donald

The room was clean but bare. Only three towels without washcloths. There was only a fifth of a roll of toilet paper. The furniture was worn and minimal. Breakfast was bagged with two unhealthy packages of sweets. Also, the building was not marked \"La Quinta,\" although there was a sign on the main road indicating that the hotel was somewhere in the back. We do not intend to return.

Partner

2/10

Poor

01 Mar 2026

Erica

Condition of the room and hotel.

Partner

2/10

Poor

01 Mar 2026

Jose

You’re being warned, DO NOT STAY HERE! I booked this because of the price and thought, it’s a Wyndham resort property, it’s got to be satisfactory at the least. Was I ever wrong! I showed up at 2am with my 3 kids after driving all day. The hotel is behind a Wendy’s and there was people walking around at that time a night but I tried not to worry about that. I checked in, was given room 217. I took my key card, drove around the building, parked, unloaded my kids and all our luggage, went up the questionable elevator, got to room 217 and OMG! The room looked like it used to be a murder scene! The beds were sort of made, it looked like someone had been sitting or laying in them, the lights and walls were so dingy that my kids were scared to go in. I thought I would find some silver lining but when I finally convinced my kids to give it a chance, we walked to the bathroom and there was hair in the tub and the toilet was used and now flushed! Not to mention the mold on the ceiling throughout and the smell was ungodly! We lasted about 120 seconds before I loaded my kids back up in the van with our luggage because there was no way I was going to stay there. I proceeded to the front desk and explained the situation. The gentleman assured me that he understood and has noted the cancellation in my account. I left there around 2:30am and started driving around until I could find a suitable hotel for my family to stay in. I fortunately found one around 4am. 3 mths later, still no refund

Family_with_children

4/10

Poor

28 Feb 2026

Linda

Poor security. People outside asking me to use my room key so they can get into the office through the back door- when reported to the front desk they didn’t do much about it.. The room was musty and had gaps under the outside door. Weatherstripping. friends were not allowed to visit after 10 o’clock at night. Some of the lamps were missing light bulbs. My son got sick and we went to the ER. Couldn’t get a refund for the last night We missed staying there.

6/10

Pleasant

27 Feb 2026

Jasmin

Good location and the beds were comfortable. The room itself was okay, but the bathroom floor was dirty and there was only one small trash can for the entire room, none in the bathroom. The microwave and coffee machine were oddly placed on the sink/toiletry counter.

The biggest disappointment was the “breakfast included.” It’s just a paper bag with prepackaged dollar tree snacks (Danish, muffin, chips), not really breakfast.

Check-in is done through a video screen with a remote receptionist, which felt impersonal.

Overall fine for a quick stay, but there’s room for improvement.

Family

2/10

Poor

23 Feb 2026

Erica

Very dissatisfied. Dirty shower.

Partner

4/10

Poor

19 Feb 2026

Dennis

The LaQuinta should be ashamed to have their name on this hotel ! Outdated ! Carpets should be torn out ! And the rooms had a terrible odour!!!

Breakfast ??? In the lobby the desk staff handed people a bag with an apple and stale packaged pastries. They were gross. No tea no hot water and no cream for coffee.

Quite disappointed. We paid way too much !!

Friends

2/10

Poor

19 Feb 2026

Cindy

Hoetel rated at 4.6, however hotels website provides a more accurate score of 1.6.

2/10

Poor

17 Feb 2026

Ashley

The room smelt like mold

Friends

2/10

Poor

16 Feb 2026

Donna

The hotel is not clean. If you get an accessible room, there are not many accessibility there. You do not get a breakfast. They give you a breakfast in a bag. And it tastes terrible. The staff is rude. Save your money go somewhere else.

6/10

Pleasant

16 Feb 2026

Edgar

Staff very friendly and courteous.
Room beds were comfortable and spacious and cleaned.
Bathroom was large but in the shower the water was clogged, the toilet, vanity was dilapidated. The hotel needs some real upgrades the ice maker is in the second floor. There was some very interesting people playing loud music until 12 midnight and some working ladies that were offering night companionship in the parking lot.

Leisure Partner

2/10

Poor

16 Feb 2026

Sharea

Dirty room, when we complained the pillows was just flipped and sheets was tucked back in. Then when moved to another room, there was no fridge or microwave. Plus price was raise drastically for Valentine’s Day

6/10

Pleasant

15 Feb 2026

Stephane

Not great but for the price, quite all right.

Leisure Partner

2/10

Poor

14 Feb 2026

Masato

I have stayed in la quenta inns many times before but this is the oldest one that I ever seen or stayed.
This place never had a face left since it’s opened before year 2000. That’s how the place look alike.
Exterior is not so bad but the interior.
Everything is maybe there, but nothing is straight.
A dresser that has a drawer does not close all the way and has some holes on top.
There is no pictures on the wall but many picture hangers are there.
And on and on. Maybe a little thing but it did not look like a room from La Quinta Inn.
I felt I was betrayaled.
The cockroaches walking around the table were the worst of all.

Business Self

2/10

Poor

14 Feb 2026

Mia

Dirty

4/10

Poor

14 Feb 2026

george

Dirty rooms.
Older, poorly kept.
Dark.

Business

2/10

Poor

13 Feb 2026

Daisha

Absolutely Disgusting

2/10

Poor

13 Feb 2026

Michael

Yes it smells like smoke I was asked to sign a waiver that no one would be no smoking in the room but the room smell like smoke I was totally disgusted with the setup of the room and on top of that I lost $250 for the stay which I never stay one night and no one has reimbursed me YET at this point. And it's been 3 weeks it's a dump.👎👎👎

Leisure Family_with_children

2/10

Poor

13 Feb 2026

Wanda

Dear Guest Services Team,

I am writing to formally request a full refund to the original form of payment for our recent stay due to multiple unresolved issues that rendered the accommodations unacceptable.

Please note that we do not have photographs of the conditions. We arrived late at night, were extremely fatigued, and were informed that a room change might be available the following day. Under those circumstances, we reasonably expected the situation to be corrected and did not anticipate the need to document the issues. Additionally, we spent most of our time outside the hotel visiting family and only returned late at night, further limiting our opportunity to take photos.

On the first night, the room had a strong, abnormal odor consistent with mold or chemical fumes, possibly from stripped floors or freshly painted walls. The odor was overwhelming and made it difficult to sleep. Despite reporting this to the front desk, no alternate room was available that night.

The room was also inadequately stocked for three guests, with insufficient towels and blankets, and requests for additional linens were not fulfilled promptly. The situation was compounded by a clogged sink, creating unsanitary and inconvenient conditions.

On the second night, although we were moved to a different room, the odor issue persisted. The carpeting smelled strongly of dogs, cigarettes, and possibly mold, despite our request for a non-smoking room.

Additionally, the complimentary breakfast adver

10/10

Exceptional

13 Feb 2026

Arnoldo

.

Business_and_leisure

4/10

Poor

12 Feb 2026

Michael

Room was not clean. No morning food in loby.

10/10

Exceptional

12 Feb 2026

oday

they good

2/10

Poor

11 Feb 2026

Sumanee

The room was smell like dirty feet. The breakfast they provided was coffee and an Apple, you don’t call that a breakfast. I paid over $105 expecting to get a descent breakfast. I’ll never stay there again

Self

2/10

Poor

10 Feb 2026

Rhonda

I've stayed in a La Quinta before and it was really nice. This one was the polar opposite. The lobby was dingy and looked rough. The guy checking us in didn’t mention anything about the Wi-Fi or the breakfast that was included. I was hoping the room would be better than the lobby. No such luck. The door paint was chipping off. Inside the room had a bad, musty smell. There was a gap underneath the exterior door that was big enough to let light in. The furniture was old and there was mold under the glass of the pictures that were hanging crooked on the wall. The worst, though, was the tub and shower. There was mildew on the walls and they had patched the tub in lots of places. Thankfully the bed was clean. This hotel is badly in need of renovations and very run down.

2/10

Poor

10 Feb 2026

james

Room was disgusting. Mold on shower curtain, filthy, slippery shower. General poor condition all around. Temp set at 60. Curtain broken. Room reeked of bleach/ disinfectant. Stay was worth about 10 bucks. Replace the guy at the desk with someone who can speak. Check in online wasnt worth the time.

2/10

Poor

10 Feb 2026

Danielle

WE DID NOT STAY IN THE ROOM. It was unsanitary and had faulty electric that caused the lights to flash nonstop. We have been trying to obtain a refund for days. The hotel concierge told us to call Expedia and that once Expedia called they would have no problem refunding the room. We have called Expedia several times and have two open cases but for some reason there is no communication happening between Expedia and la Quinta. I have no idea which one of you is at fault but I’ll never be using either of your services again. You can keep your little in app credit. Give me my money back.

Business_and_leisure Partner

2/10

Poor

10 Feb 2026

Shelby

Stopped in for an overnight trip expecting to literally just sleep here so I wasn't expecting anything fancy. Finally got to our room and while I was taking a shower, TWO SHOWER TILES FELL OFF THE WALL. I called tje front desk and they asked me to BRING THEM THE SHOWER TILES??? So I complied, and the clerk told me to have a nice day. I asked to switch rooms with a functioning shower, and he told me no. There was also a complimentary coffee machine, with no pot.

2/10

Poor

09 Feb 2026

Neil

The room was dirty,smoke detector was ripped out,the bathroom light was broken,housekeeping did not clean the room was told they only come 2 days a week needed new sheets,There was one outlet to charge phones, tv remote volume switch was broke.miscellaneous other things

Leisure Self